This is not a scam number. I thought it was and didn’t answer. They left a message reminding me of the phone appointment I made with them, that was coming up.
Didn't leave vm, suspecting that it IS a SS reminder call as like the others mentioned below I happen to have a phone appt with them tomorrow am.
 May 01st, 2019
New Jersey
 Apr 11th, 2019
Not a scam. It's a legitimate phone call from Social Security. It was a reminder call about my appointment tomorrow that I set 3 weeks ago. The recorded message even inserted the date and time of my appointment.
 Mar 27th, 2019
Total SCAM anyone who says not... is part of the Scam!!!
New York
 Mar 25th, 2019
Just got the call today 3/25/19 . Its definitely a SCAM. I do t have any appointment with any ss or court hearings.
New York
 Mar 25th, 2019
Im sorry but they called my phone and I didn't answer cause I did not know who it was. I don't answer numbers that I am not sure of. If they wanted to get hold of me they could have left a message. Unfortunately they did not. So I called the number back and They said the number or code was incorrect and I tried that a few times. IT's a scam. SS will always call you on a 1-800-772-1213#.
 Mar 14th, 2019
Mr.President PLEASE BUILD the wall with Mexico !!!

Hyacinth Hangari
Jehovas Witness Association
 Jan 26th, 2019
I don't believe this is a scam. I do have an appointment with SSA tomorrow to discuss SSA survivor benefits.
 Jan 23rd, 2019
THIS IS NOT A SCAM! It is a legitimate call from Social Security. People get them for different reasons. I got mine because SS had recently sent me a form to fill out if I needed Extra Help with prescription drug costs, and this call was just to remind me to fill out the form and return it in case I did need the help.
 Dec 18th, 2018
Obvious scam. Social Security never robocalls people.
 Nov 29th, 2018
Came in on my business cell phone, didn't answer. They left a voice mail and phone number for Social Security, a toll free number. I didn't call it back, just forwarded it to our Security dept. Those kinds of calls coming in on a business cell# are big trouble.
 Nov 20th, 2018
Received a letter from Social Security asking if I needed assistance with prescription medications. However, this phone number, 972-497-1400,does not match the one on the Social Security letter. SCAM
 Oct 16th, 2018
 Oct 09th, 2018
Scam call. Claimed to be from Social Security which does not have my cell phone number and which I am not eligible for. Referenced a mailing I did not get. Call from Texas. Appear to call people in the hope of getting someone who had contact with Social Security.
 Oct 01st, 2018
Called multiple times on my senior mother's phone, but left no message. Others saying its the SS reminder of an appointment but we have no appointment. When we call back, it just ends; no ring or anything.

That is sketchy to me!!!
 Aug 17th, 2018
Automated message referencing Social Security. Landline number listed as Advocate Medical Joseph Experian and The Credit Report. Probably trying to sell me something like Medicare supplement insurance. I don't live in Texas and did not call them or inquire about Medicare supplement in another state.
 Aug 15th, 2018
Did not know this # 972 497 1400. It's from Dallas, Texas, & I have never been there. I believe its a scam, since I live in Nevada. The main SSA office is in Woodlawn, Maryland, outside of Washington DC. I used to work there. Only use the SSA phone # from their website. Social Security Administration wants you to use their website. They would NOT call you !!!
 Jul 31st, 2018
This is legit. It was SSA to remind me of my appointment tomorrow.
 Jul 18th, 2018
this is a legit phone call from social security admin to remind of an appointment.
 Jul 03rd, 2018
 Jun 20th, 2018
Repeated calls regarding a social security form I supposedly received. Called my cell phone 3/21/18 and twice on 5/8/18. I KNOW this is NOT Social Security, because they do not have my cell phone number. Twice in one day should convince you, folks, that this is a scammer. I have blocked the number.
 May 08th, 2018
This appears to be a legitimate call regarding a prescription drug discount eligibility form I recently received from Social Security Administration. I checked both the internet site (.gov) and the 800 number provided in the recorded message; they both took me to legitimate Social Security sites.
 Mar 20th, 2018
Social Security reminding you of an appointment for the next.
 Mar 01st, 2018
I received a call from 972-497-1400 with a voice recording purporting to be a reminder of a Soc. Sec. appointment. However, there was a mistake in the information, so I called the call back number left in the message, twice, and each time got a telemarketing message, not the Social Security office. I called the caller i.d. number and got a recording saying it was not available from my calling area.
 Feb 26th, 2018
I received a call from American Voice, 972-497-1400, at 11.02am. The voice recorded message was legitimate as it was only a reminder of a phone appointment I have scheduled tomorrow with SSA.
North Carolina
 Dec 21st, 2017
Despite what other commenters have said about this number, it is definitely LEGIT. I received a voicemail this morning (11-22-17) from 972-497-1400, which IS from Social Security; it was a reminder to complete and return a form concerning “extra help” for prescription assistance from the SSA. I know for a fact this is not a scam, I have been receiving prescription assistance from the SSA. Recently I withdrew from Medicaid which prompted the form mailed to me by the SSA to reapply for the “extra help” program.
 Nov 22nd, 2017
I was wary at first but it's legit. They left me a voicemail that started halfway through, asking me to complete and return a prescription-assistance form that i never received. The callback number they left checked out 800-772-1213), and I was RIGHT... it IS LEGIT. They did not ask me for any info and told me the message was to inform me that the form was on the way and to look out for it.
New York
 Aug 11th, 2017
It is just a recording reminding you of an appointment you have regarding Social Security. Not a live person
 Jul 10th, 2017
Reminder to fill out/return a form regarding prescription copay assistance from SSDI. Totally legit. I actually received the form in the mail about a week ago
New York
 Jun 16th, 2017
SCAM!!! A "partial" voice message said to sign and mail a form or call Social Security. I called SS and they assured me they had not placed a call to me nor do they have any pending correspondence with me. They then asked me to repeat the phone number that called me. 972-497-1400 is NOT a valid phone number for any Social Security office.
 May 15th, 2017
almost every week ( 972-497-1400 and 817-363-2371) called who are they? what they want? the autority didn't know ?
New York
 May 05th, 2017
My call from them was legitimate. It was SSA reminding me of my hearing date and time. Was an automated recording.
 May 03rd, 2017
I received a phone call from 914-296-0201 when I answered the phone an automated message came on and said my ssn had been disabled, asked for me to hang up and call back to discuss this matter. I did NOT instead I researched the number online and found out it was as scam.
 Apr 18th, 2017
we received a call from this number and it asked for our snn... they said we need to be in Atlantic Georgia for a hearing...Due to our disability...the number 972-497-1400 came across the caller ID... when we tried to redial the number... it was no longer in service... So we called the SSN for conformation.. and this number was a scam...
 Feb 13th, 2017
This number called me today I missed the call, but when I got to the phone no message had been left. I can assure anyone this is NOT Social Security. (I'm from MO)
 Aug 05th, 2016
This number called me today I missed the call, but when I got to the phone no message had been left. I can assure anyone this is NOT Social Security.
 Aug 05th, 2016
its legitimate. i got call i didnt answer but it left voice msg reminding me on thursday of monday ssi hearing which i do have so it legitamate reminder service.
 Aug 04th, 2016
Social Security robocall followup to ensure a form they'd mailed had been received.
Call was appropriate and did not ask for any information or request any suspicious action.
I believe this call was what it claimed to be.
 Sep 18th, 2015
Caller called twice in short time. When I picked up phone and said HELLO a few times I hung up and no one was on the other end. It's getting these crazy people that don't have enough to do that they want to harass others. Get a real job or go fishing.
 Jul 16th, 2015
I received a legitimate call from this number to confirm and remind me of an appointment I have with Social Security. When I spoke with Social Security I was told I would receive this reminder call. This call comes from a service that Social Security uses. They did not ask for any information. They stated the exact time of the appointment I made and give me the correct Social Security phone number to call if I wanted to change the appointment. People calling this a scam do not know what they are talking about. If a call reminds you of a real appointment, does not ask for any information and gives you the correct number to call, it is legitimate!
Joe M
 Jan 21st, 2015
Left msg trying to sell something.
 Nov 26th, 2014
It said that I had a court date with a judge tomorrow september 3 yet I have yet to speak to an attorney about my disability
 Sep 01st, 2014
The best thing all of you can do to help STOP ALL of this Junk is to file a complaint with the FCC.. If more people actually TOOK THE TIME TO DO THIS, it will eventually slow down and STOP.. We all know the Do Not Call Register is not the Best Tool in stopping this. Therefore a formal complaint daily will do more than you think.. Please notify and file with the FCC anytime you receive any of these calls.. Do your part to stop these calls.. Also, anything you see on an ID that says "Unknown name, Unknown number is coming from a foreign country/criminals.. To date we have little control over these criminal calls but with the help of All persons filing complaints.. one day we may see results.
 Feb 20th, 2014
Obviously some scam. I am nearing Medicare enrollment time, and I am getting all kinds of calls and mail from insurance companies about it.
 Feb 10th, 2014
Call was from Texas = Social Security confirming an appointment
 Feb 05th, 2014
Claimed to be Social Security Admin. They ARE NOT SSA
 Feb 03rd, 2014
Autoresponder for the Social Security Administration—appointment reminders, paperwork, and such. Expect a call if you have valid business with the SSA. If you don't, someone else may have outdated or falsified contact info.
 Dec 04th, 2013
Got a call from 972-497-1400 and they left a message about a disability court date which I don't have, when I tried calling back my carrier told me that number was not in use.
 Nov 29th, 2013
They left message that they had not received the signed paperwork. Sign and return. This is for the extra help for drug prescription overage. If I have any questions, call the Social Security number 1-800-772-1213.
 Nov 19th, 2013
I received a phone call from this numer telling me Anthony wants to talk about my financial matters.
Maria A.
 Aug 14th, 2013
I got a call from this number today 5-30-2013 stating it was the social security administration. They had my social security number. Told me I have an appointment on Tue. With an administration judge????? I called one of the headquarters 800-772-1213... They told me it was not from the SS administration . What can I do about this scam?
 May 31st, 2013
this is a automated phone call to remind the person that they have a telephone appointment with Social Security. Do not ignore it but if you do just call the Social Security Office and explain the call was ignored for not recognizing the number and they will assist you further
 Jan 17th, 2013
S.S. message conerning prescription drug assistance. Said they sent me a letter but I never got it or I thought it was junk mail and threw in before reading.
 Jan 08th, 2013
This is a 'Legit" reminder phone call,for those whom have a phone/appt. interview for disabilty.
Ellie C.
 Jan 01st, 2013
I got a call from that number today and it was an automated soc security call regarding filling out paperwork previously mailed about their prescription drug program. They left a number to call if you need help filling out the paperwork. Think it is legit.
 Dec 13th, 2012
regarding a recent letter sent from Social Security about a prescription plan and whether I qualify, seems legit.
 Dec 13th, 2012
It was an automated recording that wanted to remind me of an ajudication hearing in Alberquerquee, New Mexico. They said my hearing was two days from now on 10-24-2012 and that I have not yet completed the required paper work. Last time I checked, I am no juvenile who needs to attend a court hearing, so the word ajudication threw me off... lol talk about a fail.
 Oct 23rd, 2012
AMERICAN VOICE 9724971400 is a call for someone at you number receiving reminders of phone contact appointment by a Social Security Agent or a hearing etc. An answering machine or voice mail should pick this message up for you. It is a legal no spam number and a voice mail system Social Security Administration uses to leave a automated voice message for the recipient who gave them you phone number for contact. Calling this number back will render useless. You should never block this number.
 Sep 28th, 2012
Received a call from this number today and did not answer as I don't answer calls from numbers I don't recognize. No message was left. If it is Social Security (which I doubt)they wouldn't be calling me on my cell phone, they would be calling on my home phone. Me thinks it is a scam.
 Sep 14th, 2012
american voice called left message on recorder would this have anything to do with my disabilty?
robert hollis
 Jul 07th, 2012
Since my brother has been in touch with the social security office, we can accept this as a legitimate call.
 Jun 25th, 2012
I received a call from this number, caller ID said American Voice. This is a message service from the Social Security office reminding me of my appointment for the next day. Because it is a messaging service you cannot call that number back but the message does states a legitimate call back number for the Social Security office.
 Apr 25th, 2012
i got some call with a recorded message, reminding me of some hearing relating to some disability discrimination or something. I was supposed to check my summons for information, very non-specific. Of course I did not have anything of that nature and the inclination is to call back where I assume they offer to look up your details for you. In other words they are fishing for information by encouraging you to call them, thinking yu missed something important.
 Mar 30th, 2012
American Voice called us twice but when I try to call the number I get a busy signal.
 Feb 13th, 2012
they called me a week ago. when i picked up and said hello. i got no answer. i said hello again and still no answer so i hung up.
 Nov 26th, 2011
They left a message saying it was the Social security Office....I tried to call back but the call wouldn't go thru. So I researched the number and seen this and wanted to report it !
Cindy Henry
 Oct 11th, 2011
Yes, they left a message. It is the SSDI office, calling to remind you of a meeting. It isn't a scam. But, because it's an automated message you cannot call back. What gets me is, if they would just check their own mail, they'd find my confirmation long ago. Sheesh!
 Jul 15th, 2011
This call is from the Social Security Office. It was calling to remind me of an appt I have.
K Welch
 May 25th, 2011
I received a call from (972) 497-1400 at 10:30 AM, May 20, 2011. Caller ID showed, "American Voice" as the caller. The caller laimed to represent a Medicare prescription service. I did not provide any information and hung before the call was completed. After having filed complaints with the National Do Not Call Registry, ATT and the Social Security Administrtion, I found a legitimate number for American Voicemail. I called that number and voiced my complaint. The operator who answered my call told me that number had been deactivated two years previously and that American Voicemail is taking steps to identify and prosecute the caller.

 May 20th, 2011
Social Security Adminstration says they do NOT have another party calling with reminders. That happens via local office, your attorney, or mail. I plan to pursue this through the legal system. Someone has MY information and I DO NOT like it at all. Yes, the number is DISCONNECTED if you try to call it back. BIG RED FLAG PEOPLE.
 May 03rd, 2011
What is this? Why is there no way to find out who this is and HOW they got my phone number. U can run but you can't hide forever ass wipes.
 May 03rd, 2011
I think that this is a full scale scam. There are a numerous amount of people on there stating that the calls are from different places yet with the same number. I received an automated message that they were the court house from Chicago calling to remind me of my scheduled court date. I have blocked their number from calling me again. I love digital phone systems with blocking features.
 Apr 26th, 2011
I went to call this number back within 30 minutes and the number was disconnected!!
 Apr 13th, 2011
This is an automated system of the Social Security Admin. to confirm phone appointments. It is a legitimate call back regarding appointments. The return/callback number is 800-772-1213
 Mar 03rd, 2011
I was told I have another telephone appt. with social security on Friday. The appt. I hade with social security is supposed to be in person. I work at night and will only have a couple of hours sleep so I want to know that the appt. I have is in person and not a phone. I have already had the phone appt. and would like to see someone in person. Please let me know by email or phone to set this straight. I have been bounced around already once before. Thanks.
Mr. Laurence Larsson 541-476-8904 email---
 Feb 24th, 2011
yes - I received one from them as well - they hung up before I could tell them my number is on the dnc list and I would report them should they call again
jan b
 Jan 03rd, 2011
This is not AmericanVoice.Com calling members it is Social Security office. AmericanVoice.Com does not call members only faxes all Lawmakers free.
 Dec 28th, 2010
Actually, it's the Social Security administration on an automated line------they are persistent but definitely well meaning!
 Dec 21st, 2010
Understand people it is from the social security administration office. government office. they are calling to remind someone of there appointment that give what ever number to contact them by. people do understand some people chang their numbers or it can be a telephone number that is off by a number or so this is not a scam. if you are awaiting for trial is a good thing to pick up and listen for the reminder message or you will miss your court day. if you did not get the confirm letter in the mail.
 Dec 04th, 2010
Concerning a social security appointment
 Nov 17th, 2010
it is the Social Security Administration
 Nov 17th, 2010
They started calling me yesterday. I have not answered any of the calls. If I don't know them, I don't answer. I'm in TN and according to notes below this is from SS. I don't have any appointments set, so I am going to ignore them.
 Nov 10th, 2010
was a recording regarding a form that had been sent out to be filled out and sent back. i did not receive a form to me or my husband...if this is a legal thing they should send another one or explain if it was for some one else .my grandson sometimes receives mail here but again i have seen nothing from s.os. office..thank you Grace Edmond
grace edmond
 Oct 11th, 2010
Didn't answer because I never pick up on strange callers. If I don't know them I don't answer. Couldn't be calling me for Social Security because I am in my 20's and live alone and not disable so what's the deal?
 Oct 05th, 2010
Reply to "SHY" 2009-05-12 18:24:10 UTCshy

You should be entitled to husbands S.S. or part of... Contact S.S. for further detail/information...
 Sep 03rd, 2010
Caller Id.: "American Voice"
Number.: 972-497-1400

Msg.: "Help with prescription drug cost. If you think you may qualify please fill out and return with the application mailed with the letter or file on line at If have you have questions or need help please call social security toll free number 1-800-772-1213"...
 Sep 03rd, 2010
Phone call was recieved at 1337 (1:37 pm) central on the 30th of August, 2010. There was a voice recording on the line stating a court hearing notice for the 1st of september in the state of Virginia. Actions requested to be taken were "press 1 if you recieved a notice, press 2 if you did not recieve a notice".
 Aug 30th, 2010
They got me to today said there from social sercurity
Sandy Huffman
 Jul 26th, 2010
Completely legit. As you've guessed by now, it was a reminder of a Social Security hearing next week.
 Jul 22nd, 2010
I think it is Social Security confirming an appointment..
 Jul 21st, 2010
Social Security confirming appt.
 Jul 02nd, 2010
Call was to confirm meeting with Social Security tomorrow.
 May 11th, 2010
I missed the call, saw the number on my ID and tried to call back, but got that the number was invalid.
Since I do have an appointment with Social Security on Monday, it would appear that this is the company contracted to make sure of contacting us. Would be nice of them to leave a message, though.
Ray Atkinson
 Apr 15th, 2010
I call this number back and it was for Social Security
 Mar 17th, 2010
I Got a call from this number stating that it was from social security about prescription benefits. I had no idea what they were talking about. They I received information in the mail about this. Well if i did and it was social security from Texas then I threw it away. I don't live in Texas.
 Jan 19th, 2010
On my caller id. I did have a S. S. appt. the next day. But why would they not leave a message on my answering machine anybody else would about appt's????????!!!!!! We need to let S. S. & the Better Business Bureau know!
 Nov 18th, 2009
I didn't answer the call from American Voice, 972-497-1400. I thought it strange that they would call twice within an hour. The web says American Voice is a radio station in Texas. I didn't look further to see if there any other businesses with the same name.
 Nov 16th, 2009

This is who you are dealing with!! SCUM
FF - Paramedic
 Aug 20th, 2009
I got two calls from this number on 08/11/09.It said Texas on the caller id and when I picked it up there was nobody on the other end. I doubt it was Social Security like others have claimed. I have gotten calls from Social Security before and the caller id said US goverment or Social Security.
Suzy Q
 Aug 11th, 2009