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southwest
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harrassment
Do what I do when unwanted telemarketers call me at all hours. Answer the call and when they ask you for some information tell them to listen carefully and you will tell them what they want to hear....then grab a whistle that you keep near by the phone and blow it long and loud into the phone! Blow out their freaking eardrums! You should keep a pair of ear plugs near your whistle and put them in your ears before you blow the whistle. Revenge is sweet!
Ralph
 Nov 20th, 2009
I hate this company, Southwest Credit. Its people keep calling me during the day when I sleep, since I work at night. They are looking for someone that I don't know. The people are very rude. Several people here that explained how rude they are with their verbal threats and assaults.

If these people call and harass you, you should take steps to prevent them from doing so. First, call them back at 972-246-5900 and ask for Jim Hurt (if they even bother to answer the phone). Jim Hurt is the CEO and you can yell at him about his rude employees. Second, connect the Better Business Bureau since Southwest Credit is a member and currently has 29 unresolved customer service complaints (BBB doesn't consider this a large number). For more info about them at the BBB: http://www.dallas.bbb.org/WWWRoot/Report.aspx?site=50&bbb=0875&firm=2351
Third, contact the Texas Attorney General to file a complaint about them: http://www.oag.state.tx.us/consumer/complain.shtml
Fourth, contact the FTC and file another complaint about them: https://www.ftccomplaintassistant.gov/

They should leave you alone after doing all those things. I know I had to do every single one of those to get them from calling me about an unknown person. They don't care what you think about them, but they will care when the BBB strips their accreditation and the state and federal government makes them accountable for their actions.
Nightworker
 Aug 06th, 2008
The woman who called said her name was Bertha; she refused to give the name of her company, saying that was confidential if I was not the person she asked for. Left an 800 callback number and file number. Don't think I'll pass along the message.
Patricia
 Apr 22nd, 2008
Ever wonder where drug addicts, prison parolees, and newly released mental patients go? They become debt collectors....oh.....that's why they are BRAIN DEAD DIRTBAGS!
sara
 Oct 09th, 2007
Nice that some are persistent enough to find out who these people are. They call frequently-no messages. Finance companies are thoroughly rude and unscrupulous. Annoying doesn't begin to cover it.
Chris
 Apr 23rd, 2007
These people are a-holes without any tact or consideration. They have no business with me and would not put a manager on the line. Also, I had to call 5 times before they would remove me from the list. Terrible business practice and a bad showing for a agency regulated by the federal government.
Aaron
 Apr 03rd, 2007
STARTED CALLING MY COMPANY AND WHEN ASKED WHO IT WAS AND WHAT IT WAS REGARDING THEY SAID IT WAS NONE OF MY BUSINESS. I TOLD THEM THAT NO PERSONAL CALLS ARE ACCEPTED AND THEY YELLED IN THE PHONE AND HUNG UP. I REPORTED TO THE FTC BUT I DON'T KNOW WHAT THAT WILL DO.
LISA
 Mar 29th, 2007
this is SW credit services, actually got someone who was not rude, this is the same company that keeps calling with this #972-323-3702 It isnt even me they are looking for and when i tell that they keep calling anyway.
b
 Mar 21st, 2007
Keeps calling looking for someone else, calls either after 9pm or in the middle of the day on my cell ph# When i called the number from work and asked them who it was they said rudely. well who is this. I told the man that he had called my phone and then asked me if i was ### person and when i told him no he hung up on me.
b
 Mar 19th, 2007
they have been harrassing all day long
Bella
 Mar 05th, 2007
Keeps calling never leaves messages.
Melody Morris
 Feb 23rd, 2007
As far as I can tell, ATT's bill collector. I have asked them 3x not to call at my work or I'd file a complaint. They called again today - and I just filed a complaint at www.ftc.gov (click on file complaint at the top of the page.) These people must be idiots - they need to get a life and quit harassing folks.
Nancy
 Feb 22nd, 2007
Got a call from this company while driving over 12 hours on I-95 south. The "gentleman" said that he didn't care what I was doing and that the credit issue had to be resolved. I told him not to call me again and he said that from now on he would call me every day, 4 to 8 times a day. I told him, Vincent West, that I would be taking the matter up with the Federal Trade Commission. They can not threaten anyone by ferderal law. Got to the FTC.GOV website and file a complaint about them. It is under the Fair Credit Reporting Act.
Phil
 Feb 20th, 2007
Well I just found this list when I decided to look up this rediculous number on the net, well look what I found! They have been calling my 15 yr old daughters cell phone for months, but always leaving messages, we cant understand the automated voice, who they are asking for, but I'm here to tell you, it's not a 15 yr old they want. Just like they rest, they leave a reference ##, I'm soooo sick of them calling her phone, as well as her, She is a minor, I should be able to stop this with a quickness!! Right?
Steph
 Feb 17th, 2007
Today was my first call from this morning. I missed the call. When I called the number back they immediately told me to hold and never came back to the phone. WHO IS THIS???
reggie
 Feb 17th, 2007
Called from 800-343-2633 from Southwest and it was extremely important to return call. I did and guess what... Wasn't there nice business practices.
B
 Feb 12th, 2007
This company kept calling me looking for someone with same last name as me. I told them they had the wrong number, but it didn't stop them. I finally had number changed/unlisted
jacquie
 Feb 09th, 2007
They called and left a recorded message that they had an important "business matter" for __________________
Left a phone number 800-343-2633 and a reference number XXXXXXX.

I believe they're from Southwest Credit, but I can't prove it.
Pop Top
 Feb 09th, 2007
tell them u are recording this call.
KKK
 Feb 08th, 2007
Someone from Southwest Credit asking for virginia said call 800-462-2893 3rd call in 2 weeks very annoying people
also 972-323-3702
ssol
 Feb 06th, 2007
Harrassment calling
Jenny
 Jan 31st, 2007
I've told these people 4 times a day for the last 2 weeks that they are calling a wrong number, yet they continue to call. I've never had financing through Capital One for anything, they are telling me they are Capital One Auto Finance.

They leave messages to call back with no callback number, just a reference number 24254725.

Out of control.
Laura
 Jan 29th, 2007
they don't say who they are
lave
 Jan 26th, 2007
They call me many times each week. Have told them the person they're looking for doesn't live here and to remove our number. To no avail.
Loann
 Jan 24th, 2007
southwest credit. called on 01-15 asked for virginia. i said no one here by that name. very loud and nasty. told them they had wrong number. 0n 01-23 they called again asked for virginia. super nasty and loud. blocked their number
and discovered this list.
sol
 Jan 23rd, 2007
Some guy claimed to be a bill collecter and said my cell phone hasn't been paid since September. Informed him that my cell phone was owned and paid by the Government. Said my name and gave some address in OK. Live completely on the other side of the country. Kept asking for information from me but when I wouldn't give it to him he got angry. Reported this to my headquarters as well.
Brandon
 Jan 18th, 2007
Wont stop calling, wont tell me whats this is in reference too, made rude comments and complete lack of professionalism!
Paul
 Jan 11th, 2007
Called yesterday and today.. very rude!! won't stop!
Aaron
 Jan 11th, 2007
I got this call this morning and the woman said on my answering machine that she was looking for Miriam, and she said the last four digits of a social security number. The scary thing is we dont know any Miriam but she listed my boyfriends social security number
Moniqua
 Jan 05th, 2007
they called but I wasn't home to answer. By the time I got home a few hours later there was 9 calls from the number, all say "Out of Area" for the caller ID name.
Eric
 Jan 03rd, 2007
Started after I got new cell phone. When I called them they asked if I kew shawn something or other. Never heard of him, said they would remove my number.
Brad
 Jan 02nd, 2007
got my first call today. i expect more. let's get some follow up. what has happened to all you since then? have these people done any more harm than call and harrass? isnt it kind of depressing, an entire company based on just calling again and again?
son
 Dec 28th, 2006
These people called at 7 a.m. in the morning!! And then they called back at 8! It was nuts and they let the phone ring and ring, we were all sleeping so I couldn't answer the phone--woke my daughter up I was so mad!
wndringinMO
 Dec 27th, 2006
Same issue, but they called me at 10:40 a.m. Christmas Day (12-25-06)
CJRS
 Dec 25th, 2006
demon dials me...
sleepless
 Dec 15th, 2006
Unknown Caller - I just don't answer.
Dave
 Dec 07th, 2006
Continously calls my place of employment. The recording is so long that I don't have time to wait for someone.

Please take note: Please file a complaint with the Attorney General of the state the company is in.
the number that calls is 972-323-3702
Marisol
 Nov 30th, 2006
Get calls from this number all the time! Didn't know who or what this was for...
But now, I do. I agree, they need to be put out of business and fast!
Angie
 Nov 30th, 2006
I don't know that this was from Southwest Credit, but they called earlier today harrassing us. I didn't answer the phone because I didn't recognize the number. However, reading this website conviences me that it must be them.
Poptop
 Nov 21st, 2006
Same story.
They keep calling my house for someone I don't know.
scott
 Nov 20th, 2006
Guy asked for my wife. I told him she was not is. I asked whom was calling and he said would you take a message. I asked again whom was calling and he gave a first name. I asked what company he was with and he would not tell me. I called the number back and had problems finding out who they were but finally found out that they were southwest.
Jeremiah
 Nov 20th, 2006
The second one in a week. A message is left w/call back number 800-852-4877; reference number 23914857. It always asks for a name, someone who has never worked here. I just added my number to the national do not call registry.
wodsirk
 Nov 15th, 2006
this company has called me 3 different times. They always state that i need to call them back but never leave me their name of the company but they leave a phone number that goes directly into a full voice mail, and when you try to go the next person a full voicemail again.
i usually am given this an 800 # to call 800-462-3892 but one of the last ones that came in was 000-000-0000. The first person to call was a live person the last two have been automated.
DS
 Nov 10th, 2006
Just got another one of these -- and I'm in a hospital library.
wodsirk
 Nov 08th, 2006
I'm thinking Class Action Suit for all interested parties. I'm contacting BBB of Dallas first, then assessing options for doing so. Let's shut down Southwest Credit!!
Roger
 Nov 04th, 2006
Called two days in a row at 7:58 AM! VERY RUDE! SUPERVISOR was not willing to listen - very harrassing and unprofessional - THIS BUSINESS NEEDS TO BE PUT OUT OF BUSINESS!!!!!
Roger
 Nov 04th, 2006
Thi si capital one auto finance. They are very pushy. They call non stop.
m
 Oct 27th, 2006
called and said "hold for important business call" then when man came online he was too busy coughing to pickup. i said smoke another one and he hung up..nice
c-mo
 Oct 26th, 2006
got another call tonight....
dave
 Oct 24th, 2006
They won't stop calling!!!
Terry
 Oct 23rd, 2006
they have not been harrassing me other than an occasional call.....they do leave a call back number.....but they aren't going to get any cooperation from me!
dave
 Oct 20th, 2006
same collector as 972-323-3702 ; won't stop calling even after i tell him it is the wrong number!!!
mike
 Oct 20th, 2006
they call 2-3 times a day ; wrong number
mike
 Oct 20th, 2006
Harrassment calling - Calls at all hours of the day and night.
Dale
 Oct 11th, 2006
recording stating to return call and refernce 23425938. never leaves the callback number.
Michelle
 Oct 10th, 2006
they keep calling me after i told them they had the wrong no. sept.13 2006
karen
 Sep 13th, 2006
Bill collectors. Harrassment calls. Refuse to stop calling even when told they are calling a wrong number. ID said "Out of area". Area code 972
Jessica
 Sep 11th, 2006
WILL NOT STOP CALLING!!!
Lee
 Sep 07th, 2006
Bill collectors. Harrassment calls. Refuse to stop calling even when told they are calling a wrong number. ID said "Out of area". Area code 281, zip 77060.
Brenda
 Sep 06th, 2006
Harrassment calling - all hours of day, asking for
Maria Mendoza. Latest call, Aug 18, 2006, 7:37 a.m. Bill collector of some sort.

Area code 469, zip code 75077.
Jill
 Aug 18th, 2006

60 Comments