verizon
survey
customer
service
wireless
cell
automated
irvine
support
took
twice
No ID. No message left.
Minnesota
 Feb 22nd, 2015
This is just a follow up survey from Verizon after you called for customer service - you get them every time you call Verizon just to see how they did so everyone relax - it is not a scam, a hacked number, or a telemarketer - not every 800 number is phony!
Texas
 Oct 19th, 2014
On my version cell phone, call coming thru, never seen this number.. Hang up & do not leave a message.. Check phone number & see a message above & what happened to them happened to me...
Hope it is just a one time call.. Other wise need to take of this first hand because they becoming the must annoying & repetitive calls.
Pennsylvania
 Sep 02nd, 2014
I am sitting on hold with Verizon for a service issue, and during the call, this call pops up. I didn't answer it. Reading the posts here, it's funny that they are calling for a service survey DURING a service call.
Pennsylvania
 Jul 30th, 2014
It is a 3rd party contracted by Verizon to do a survey. I just had spoken to Verizon about some issues and about an hour later I received the call stating to call 866-274-0089. I called and took the survey and it took under 2 minutes. The only reason I took the survey was because Tammy (verizon rep.) was VERY helpful in resolving the problems I had and Verizon needed to know that they had a VERY GOOD employee who is courteous and professional.
New York
 Jun 16th, 2014
Got this call right after hanging up with Verizon for a question. This number is a customer survey. I thought I was opted out of those.
 Mar 18th, 2014
they called at 6 am and 6:45 am. why are they calling at that time for a survey? and in this day and age with all of the phishing and hacking why are they randomly calling and not leaving any messages. this is terrible customer service. especially since my Verizon account was hacked in December!
Nevada
 Mar 07th, 2014
This is another Verizon hacked number. It used to be Verizon but it has been hacked, along with other Verizon customer numbers. Just do NOT answer numbers you don't recognize.
Texas
 Feb 11th, 2014
this is a survey call to see how things went with a support call. at least this was in my case.
Massachusetts
 Feb 04th, 2014
VERY STRANGE CALLS
Pennsylvania
 Jan 15th, 2014
Verizon Wireless Customer Survey
Georgia
 Jan 14th, 2014
It's okay it was a survey from Verizon after I had called customer service. They just wanted to ask me how my experience was. Which was actually great for once by the way. Lol
Pennsylvania
 Jan 11th, 2014
It claims to be Verizon WIreless about my call with them earlier today only... I haven't talked to verizon customer service since September last year. They've called 2 days in a row. First time no voicemail.
Ohio
 Jan 05th, 2014
I do not answer unidentified phone numbers.
 Jan 01st, 2014
called WHILE I WAS ON THE PHONE WITH VERIZON
New York
 Dec 17th, 2013
Voice mail that was left indicated this was an automated survey from Verizon Wireless regarding a customer support call that I had concluded minutes earlier. I got two such calls this one, which was captured on my voice mail and one before that from 949-286-3973 which, based on other call identifying web sites, was also from Verizon Wireless. I had made two calls to Verizon Wireless a short time earlier so its a guess that their system generates survey calls for each service call one makes. Verizon, if you are listening, it would be worth your while to ask your customers while they are on a service call if they would like to receive a survey followup call to give them a chance to opt out.
California
 Dec 17th, 2013
These assholes are very annoying with these stupid phone calls.
New Jersey
 Nov 29th, 2013
Verizon wireless follow up survey.
Florida
 Nov 20th, 2013
Called me twice so far. Left no message, I don't trust numbers I don't recognize. Called Verizon to have them check and was told this was the second complaint today and they will look into it.
Utah
 Nov 20th, 2013
Caller ID on my cell diaplays number....thought its a bill collector, so I didn't answer....I have Verizon....no vm left....thanks so I'll answer next time...NP doing g their surveys,lol
Maryland
 Nov 18th, 2013
It is Verizon Wireless. Its an automated system that calls when you have finished talking w CS. You cant call back an automated number that is why its stated its disconnected. Don't be annoyed just remember it a brief survey call after Verizon CS, it has less than 10 questions. Give them feedback on your help! Harmless
Minnesota
 Nov 13th, 2013
I just finished a lengthy conversation with a Verizon representative and this number called me right away. So I googled it and found this post as I never answer unknown numbers. I believe it's probably just a harmless survey of the service I just received on the phone.
Georgia
 Nov 01st, 2013
Irvine, CA caller, 45 min after my call with Verizon Wireless Customer Service I received this call.
 Oct 24th, 2013
Well information that I have looked up says this number is from Irvine, Ca. But on my phone ot said Oklahoma. Information that I read also said that it was Verizon Wireless Survey which does not surprise me because they have been call ing me lately from all different numbers, even cell hone numbers because I do not take their surveys. It gets kind of annoying. lol, they just called while I was writing this and I answered but im hard of hearing and they hung up. This time my phone identified it as comming from Irvine, Ca. So it is Verizon Wireless. End of story.
Connecticut
 Oct 24th, 2013
I just used Customer Service at VZ to swap phones. Within 5 minutes this number called, which I promptly ignored. I guess I'll call them back because the folks I spoke to at VZ-CS were champs!
New Jersey
 Oct 22nd, 2013
This is from Verizon wireless wanting feedback from a call you made to them. If you call back that direct number it doesn't work. If you want to give feedback (especially to keep them from calling) call them at 866-274-0089
New York
 Oct 22nd, 2013
KEEPS CALLING MY CELL PHONE! PLEASE REPORT THEM!
Iowa
 Jul 07th, 2013
Hi,
Mystery solved! I got a call this morning from above #, I waited 5 minutes, blocked my # and called back. It was Verizon Wireless. That all made sense because I was on the phone earlier today with them. This # is the number that appears when Verizon calls you back for an automated customer survey. They just wanted to know if I was pleased with my exchange.
California
 Jun 13th, 2013
STOP CALLING ME! This company is relentless. What good is the do not call list if they continue to call?
I WANT THIS NUMBER REPORTED.
New York
 Jun 13th, 2013
Verizon bullshit in response to being unable to correct my phone service. Eastern Indian in tech help was not understandable. Then
began a series of odd dead end phone calls from all over the country.
Nevada
 Jun 01st, 2013
If it is Verizon, then why do I get "This number has been disconnected or no longer in service" when I call it back. I don't like that. It's too fishy when you can't call back.
California
 May 07th, 2013
Received 2 calls in less than and hour. No message left.
Virginia
 Apr 29th, 2013
Verizon Wireless Survey.
Washington
 Apr 28th, 2013
this call is from Verizion wireless customer service survey
Georgia
 Mar 28th, 2013
I had just hung up a few minutes earlier talking to Verizon Wireless
Pennsylvania
 Mar 27th, 2013
I don't have a problem with a company doing customer surveys...makes them a better company. However, they should be asking the customer if they would like to participate during the initial call....
Utah
 Mar 26th, 2013
This # called but I have my text turned off. We are going to have to put a device in all vehicles, that cannot be altered, that will turn off TEXT of all devices if the vehicle is running. The TOUCH SCREEN in Vehicles is very dangerous and should not be allowed.
Oregon
 Mar 19th, 2013
nbd. just verizon customer service calling to survey their peeps
Florida
 Mar 02nd, 2013
they are harssing!
Ohio
 Mar 01st, 2013
Caller ID Irvine CA, 949-286-3973
Illinois
 Feb 16th, 2013
Got a text same time from Verizon urging me to register my number with "My Verizon"
New York
 Jan 22nd, 2013
They called right after I finished with a technical support person from Verizon Wireless to do a survey about how their customer service support technician was.
Florida
 Jan 17th, 2013
It was after a call to Verizon Wireless
 Jan 11th, 2013
This is an automated Verizon call asking for a survey to be completed. I received this call 2 times an hour after I called Verizon Wireless customer service for technical support.
California
 Jan 08th, 2013
This is an automated customer satisfaction survey after calling Verizon customer support. It asks two questions, then lets you record a message.
Wisconsin
 Dec 10th, 2012
Since the Caller ID gave just the number I did not answer but I had just called Verizon so good to know thanks
California
 Nov 21st, 2012
This is just a customer satisfaction survey; if you've called Verizon (or if someone has call Verizon on your account, I assume), they'll ring you from this number within a few days to find out if your problem has been addressed to your satisfaction. It takes a minute or two, at most.
Washington
 Nov 12th, 2012
got two calls today after chatting with customer service on my phone problems. This is from chat with customer service when I reported the two calls with the last one leaving voice mail:

Mark: I actually checked this out for you Robert. There is a after call survey that you can request in the beginning of your call to Customer Service. If you accept that you will be contacted after your Customer Service conversation to take a survey regarding your experience.

robert: no charge?

Mark: So it does not look as though it is spam but instead just a survey regarding your recent calls to our Customer Service.

Mark: No charges at all

robert: thanks.
Alabama
 Nov 07th, 2012
If this is Verizon Survey, they didn't have information on why I called, because the reason I call them is to tell them no one can hear me when I answer my cell phone or when I call out. . . a new replacement phone is on its way so I couldn't respond to survey even if I wanted to.
California
 Nov 05th, 2012
I keep getting these calls from a restricted number. That weird part is nothing shows up in my missed calls log. These calls are also costing me 60 cents apiece. I'm with Version and called to complain. They look at my account and tell me there are no record of these calls. Anyone else getting this problem?
Nebraska
 Sep 28th, 2012
Just how many times does this number have to ring up on my cell? I get this number 3 to 4 times a day every day for the past 2 weeks.
Indiana
 Sep 27th, 2012
Twice, in the last 15 minutes I have gotten calls from this number. I would not answer without googling first. Glad I did.
North Carolina
 Sep 25th, 2012
I did not answer the call. Is this a valid caller or not????
California
 Sep 21st, 2012
This is a fraud!! Avoid answering calls from this number and any otjer number you do not know!! This very same thing happened to me a few days ago....i took the survey and no more than two hours later my verizon account was hacked!!! They changed my address and ordered a bunch of miscellaneous equipmemt which nearly put me in debt....if i didnt receive notifications on my cell phone who knows if i would have caught it in time to cancel the hackers order!!! BEWARE!
 Sep 12th, 2012
ASF is correct. If you call VW customer service, you'll get an automated call back survey within 30 minutes to an hour. It's a quick survey, but who needs these calls when you're at work?! It's REDICULOUS that they don't ID themselves. Total B.S.
Connecticut
 Sep 07th, 2012
wow. Verizon doesn't waste any time. I reduced the amount of minutes that I need. Called them at 1145 and received a call from this # at 1215 and then again an hr later. Well... Just another number to add to the "blocked" caller list.
New York
 Sep 01st, 2012
Keeps calling and wont leave a message. Very irritating
California
 Jul 23rd, 2012
This is an automated Verizon Wireless survey about a recent call I made to Verizon. Easy to respond to.
North Carolina
 Jul 20th, 2012
It is Verizon Wireless =)
Minnesota
 Apr 02nd, 2012
Possibly Verizon following up on a customer service call.
Colorado
 Mar 07th, 2012
Interesting that it is Verizon Wireless because they do not identify themselves! What a crock! I just dropped the minutes on my Verizon Wireless plan ( that is, went to another lower-priced plan) and now they try to rack up more minutes of usage on my cell phone...nice deal! They have called twice in the half hour since I talked (I called them) to their customer service rep. I don't answer but am very annoyed over this, needless to say.
Oregon
 Dec 20th, 2011
I called Customer Service this morning. This was a customer satisfaction survey from Verizon Wireless. It took 3 minutes to complete.
California
 Aug 24th, 2011
Call said Irvine California, but I do not know anyone who lives in that area. They left no message. We just activated new cell phones with Verizon yesterday, so that seems reasonable that they called me on my cell (I don't give out the number very often and I am on the do not call list).
Illinois
 Jun 06th, 2011
Call back from Verizon. I keep having to call them about all of these charges I keep finding on my bill. Now it seems I am charged 9.99 & 5.99 for email service (called a data package)I do not even use because I was not told when they gave me the free phone that I had to be charged a fee for the phone features that I did not know about but is a requirement to get more money out of people. Look at your bills carefully. I was also charged additional internet service for buying a notebook from them, yet I have their internet service to begin with. So I was paying for 2 internet services from them. Go figure & it took them 2 months to fix the problem when I had returned the notebook after one week. Was a satisfied Verizon customer. Not so sure anymore.
 Jan 13th, 2011
Once you call 611 on your phone (Customer Service), Verizon willc all you back to take a survey abt how the rep handled your issue. It's legit.
New Jersey
 Jan 03rd, 2011
This is a call-back from Verizon Wireless -- a customer satisfaction survey I volunteered to answer. Mystery solved!They will call you during a call with their own reps... so ignorant!
Tennessee
 Dec 12th, 2010
This is truly annoying.I think it happens anytime i type my number on the computer. I did today and it happened. hackers or crazies. They have called twice already in less than 2hrs!
Tennessee
 Dec 12th, 2010
number just called back and left voice mail....Verizon looking for feedback....."how about not charging for texts messages like the rest of the world DOES NOT, and how about lowering prices?"....That's about all the feed back they will get from me.Also, if you dont know, you can not sign up for the contract at renewal time, and if you change carriers, you wont be stuck with those outrageous cancellation fees.....Cell phone companies are like most of corporate America....blood suckers, squeezing every drop out of you if you let em.....
Michigan
 Dec 10th, 2010
says call is from Irvine California.We know nobody in California, and have no business with anyone there.Left no message.
Michigan
 Dec 10th, 2010
called me at 11:01 on Jul 30. no message. no idea.
 Aug 02nd, 2010

70 Comments