card
credit
citibank
account
citigroup
citi
cell
fraud
bank
citicard
payment
Many of the Sears debt accounts were already uncollectable when Citi Group bought them a few years back. Sears had been shopping around its distressed credit division for maybe eighteen months beforehand. Be very sure what Citi claims against you is accurate before you tell them anything.

As a collector and not a sales firm, Citi is not going to honor the DNC registry. As I believe it would be a first party collector, FDCPA won't apply either, but some states have their own laws for restricting contact and bad behavior in such cases.
Resident47
 Nov 28th, 2010
This is CitiCard - Calling on SEARS account/cards -
SEARS is going broke, now that K-Mart owns them - They
are DESPERATE for money, and have to resort to this in order to stay afloat.

As long as you make a minimum payment, they can't touch you.

Put them on your DO NOT CALL list .....
If they keep up, go to your local SEARS or K-MART store & file a written
complaint at their Customer Service Desk....
Caller: CitiCard/SEARS
Call Type: Debt Collector
Reply !
MacBoy
 Nov 28th, 2010
JERK LIST of robocallers, pests, etc.follows Caller I.D. says BIZALLIANCE and it is a can't-hang-up robocall.
000-000-0000 Hang up
201-221-3014 No message
202-556-2270 TELETOWNHALL robocall.
202-629-9389 No message
202-629-9389 Preapproved million $
203-285-6812 Hang up
206-629-8615 GRANTS
207-433-5421 GRANT
207-433-5421 L RICHARDS
210-351-3000 ATT free online business listing
212-269-8484 No message
212-660-6134 GFS FOREX
212-732-8500 FORDHAMFINANCL
213-291-1102 HALE VENTURES I
213-430-4260 Global Reach Int
213-537-1392 No message
213-725-5376 No Message
213-797-1040 No message
214-283-1316 WIRELESS CALLIN
214-624-5721 MERCHANT SVC
215-525-6561 NCC phone savings
215-892-1418 PENNSYLVANIA
218-740-2135 CUSTOMER LINK gas & electric
219-992-9828 ARTIST IN THE SKY
227-997-8570 ERASE CREDIT CARD DEBT
231-224-2031 No message
231-224-2034 No message
231-648-2002 No Message
231-732-2173 No message
231-732-2306 No Message
231-732-2310 No message
231-732-2660 No message
231-732-2768 No message
231-732-2788 No message
231-732-2800 Auto Warranty
240-556-9970 SBALOAN Robocall
240-556-9970 INSURANCECO Robocall
253-242-1126 UNASSIGNED
269-384-7726 Hung up on me
269-768-2102 No message
269-768-2170 No message
269-768-2257 No message
269-768-2706 No message
270-438-1060 SOURCE CAPITAL
270-783-3569 No message
281-520-3779 Auto Warranty
301-997-2022 No message
302-737-9533 Innovative Consult.
303-280-8689 PRODUCT DEV
303-758-9242 DOMESTIC DEV CO
303-771-1143 LITTLETON, CO hung up on me
303-771-1666 LITTLETON, CO hung up on me
305-408-6643 No message
305-512-8037 BSC
305-625-3064 No Message
305-836-7371 No message
307-215-1002 WYOMING
309-981-0506 No message-hung up on me
310-558-5169 Trade tech stocks hung up on me
310-599-5729 No message
310-599-9115 No Message
310-855-9634 TTI hung up
310-855-9788 TTI hung up
312-222-0131 NATL BANKCARD
312-554-8800 DIRECT FUTURES silver
315-207-4761 Hang up
317-293-4912 No Message
319-790-3302 UNKNOWN
323-208-3801 Medallion
323-429-7522 No Messsage
323-429-7524 No Message
334-493-3059 No message
336-343-4145 MortgageProtect
347-273-1990 NEW YORK
347-830-6336 NEW YORK stocks
347-982-0064 BUSINESERVICES
347-983-1621 LIQUIDELA repeated hang ups
361-288-1488 No message
386-304-9434 Daytona Beach, FL
386-409-3699 New Smyrna, FL
386-427-6893 No Message
401-675-9729 GRANTFUNDING robocall
402-930-3659 INFO USA
402-982-0630 IDEAS COM
402-982-0746 MIK CO
404-524-0000 MCIVER LAW GROU
406-290-3112 INSIDER EVENTS
406-351-4223 SERVICE MESSAGE
408-587-2120 Credit card
408-651-8124 No message
410-705-6007 Auto Warranty
410-774-8005 Extended car warranty
415-262-0266 No message PBIS
415-358-7683 CALPAL hang up
417-339-3866 ST. PAUL STAMPS investment
434-533-9028 RECEIVABLESPERF
435-750-4933 INFORMATION ALL
443-550-7905 No message
480-123-9876 No Message
480-285-2000 Credit card
480-285-2017 CAP PROCESSING credit card
480-488-1009 No message. Hung up
480-543-1367 merchantcircle.com
484-220-0089 BIZALLIANCE robocall
503-620-8554 OREGON
508-458-0199 Insurance Selec
510-214-7818 No Message
510-373-3863 PAYMENT SYSTEMS
512-687-1443 AUSTIN CALL
513-603-6340 OHIO No message
516-224-0062 ANATIONAL SERVI hung up
516-586-1132 No Message
517-931-2214 Auto Warranty
517-931-2347 Free Satellite TV
517-931-2361 No message
517-931-2511 Satellite service
517-931-2526 No message
541-330-0640 FORTRESS FINANC
561-515-3250 FLORIDA-precious metals
561-733-4697 Boynton Bea, FL
561-948-6381 Gold
562-223-8807 No Message
562-289-8146 No message
562-394-0341 SOCAS
567-255-6121 No message
578-570-2233 SERVICE
585-775-0567 NEW YORK No message
602-264-7999 MERCHANT SERVIC crd card
602-797-2700 TRAINING CONSOR
602-910-4355 No message hung up on me
603-214-3525 PRIVATE SUITE
603-214-3535 A Grayson
603-214-3539 PRIVATE OFFICE
603-214-3637 No message
603-283-9397 BUSINESSFUNDING hangup
603-606-4917 BUSIN FUNDS robocall
609-279-1990 B R Interviewing
610-687-1030 Reminder Call
615-371-9799 RYHOLLAND FIELD
616-980-2581 No message
616-980-2589 No message
616-980-2990 No message ATRIUM
619-801-8114 No Message
626-273-8206 No Message
626-273-8207 No Message
626-551-3384 No message
631-207-2313 ACP Always hangs up.
631-207-2596 No message
631-207-2840 Richard Strauss
631-270-1600 no mess. LADENBURG THALM
631-498-1177 credit card robocall
631-851-0918 ACP
646-383-1475 No message
646-383-1477 No message
646-572-7883 TELE EXPRESS
647-258-6388 UNKNOWN telephone service
651-256-6181 Pioneer Press
651-457-1130 RECEIVABLES MGM
702-347-6058 No message
702-347-7599 TAX
702-473-4256 FREE MONEY
702-489-9272 No Message
702-520-1248 No message
702-520-1275 No Message
702-520-1344 Auto Warranty
702-520-1466 Auto Warranty
702-520-1484 No message
702-520-1497 No message
702-520-9150 No message
702-520-9183 No message
702-522-5012 Free Grant money
702-705-5094 MIKE JONES
702-736-3099 NOT PROVIDED
702-991-5945 Free money Robocall
704-970-1942 BANK CARD SVCS
713-228-2902 IC LLC
714-364-4412 No message
714-607-5740 Auto Warranty
714-682-8307 No message
714-682-8311 No message
714-682-8314 No Message
716-656-6940 NEW YORK B of A.
727-499-6662
727-847-4738 FED CONTRCT ONL
732-242-6503 Repeated Calls
732-242-6504 Doctors Group
732-242-6510 Doctors Group
732-389-3160 NEW JERSEY
734-542-7758 MARKET STRATEGI
757-578-3500 VIRGINIA OR CONTACT CO
760-204-8410 No message
760-283-2034 collectibles
760-526-8513 No message
760-526-8513 No message
760-536-8137 No message
760-709-7678 No message-hung up on me
763-392-5983 General Warrant
765-331-0000 5 Star Roof-No message
770-592-0400 S.S. I.
770-894-4718 Marble Hill, GA
773-589-3500 WINDOW GUYS
775-297-8581 No Message
777-777-7777 b.s. about money for business
786-369-7342 WARRANTY ALERT
800-260-9125 No Message
800-292-7508 Hung up on me
800-304-6013 UNAVAILABLE
800-319-4398 Says UNAVAIL but is Verizon
800-328-0185 Unavailable
800-348-4271 No message
800-350-2457 UNAVAILABLE debt collection
800-390-4812 No message
800-399-5166 GE Money
800-434-4240 No message
800-644-0296 Sprint Credit
800-663-1306 No message
800-716-3812 No message
800-845-2074 Hung up on me
800-888-8888 No message
800-919-8021 Energy service
800-931-6317 Bank of America
800-931-6381 No message
800-998-2900 No Message
801-432-2126 IMS
805-560-1265 Amer Message-med plan
805-560-4500 Dial Page
805-560-5032 Dial Page
805-985-4838 No message
808-298-6114 No message
808-372-6602 No message
810-202-2600 MICHIGAN
813-899-1569 L J BAY AREA
816-389-2729 TELEPHONE MANAG
818-450-5641 SPEC OL CA STH
818-656-4565 California
818-663-9405 No Message
818-804-3142 Callcatchers
818-870-5029 No message
818-923-1016 Hung up on me
818-988-9123 ADVENT GROUP INC
832-366-1100 No message
847-250-6801 No message
850-432-3928 No message
850-473-1276 Penscola, FL No Message
858-309-5533 Transaction Service
858-380-4952 Bancard1
858-380-4958 Bancard1
858-633-8105 Transaction Service
858-634-3058 CALIFORNIA-It is Verizon
866-362-7122 UNAVAILABLE hung up on me
866-428-8775 UNAVAILABLE
866-208-1792 UNAVAILABLE mersvc cr card
866-484-8278 No Messge
866-576-1447 Financial info
866-671-4605 Hung up on me
866-671-4610 Hung up on me
866-671-9489 No message
866-761-3758 Hung up
866-801-8623 No message
866-822-9401 Bank of America
866-842-1465 Hung up on me
866-867-2188 UNAVAILABLE crd card proc
866-890-4090 UNAVAILABLE
877-232-2370 robocall credit card
877-244-9183 No message
877-393-0850 UNAVAILABLE free money
877-408-3390 UNAVAILABLE hangs up
877-408-3397 UNAVAILABLE hangs up
877-562-2597 UNAVAILABLE
877-672-1050 UNAVAILABLE
888-000-0000 UNAVAILABLE hang up 6:45 a.m.
888-211-7690 UNAVAILABLE hang up ans mach
888-261-7859 Electric bill
888-338-6938 Unavailable
888-485-0975 Credit card
888-513-4993 No Message
888-638-4742 No message
888-665-9900 No message
888-678-3552 No message
888-686-8191 No Message
904-259-4351 Credit card
904-359-4745 No message
904-954-1091 CITIGROUP
909-502-9110 No Message
918-442-0983 CTEL hang up repeatedly
931-563-4182 No message
949-286-3311 No message
951-398-5060 SPEC OL CA STH
954-366-0317 Florida-No message
954-491-9764 ALLIED MGT GRP
972-470-9898 FORRECCO
973-607-4260 AMERITEL COMMUN
973-685-2588 No message
973-932-1791 No Messagwe
978-445-4422 MASSACHUSETTS
978-570-2325 No message
978-570-2364 CANC
No number PRIVATE
No number Unavailable
I LIST JERKS
 Oct 07th, 2010
I've been getting weird calls from this number and from 520-662-8988, as well as 904-954-1091. This is what they do:
a) hang up without saying anything
b) Leave a recorded message that either didn't say which account they were calling about, or that it was about a Sears Citibank account (I don't have a Sears Citibank account, though I do have a regular Citi account)
c) Once, a snappy guy said that they had "business" with me and that it "was not about a Sears Account" even though they were calling from the same number that said Citibank Sears. He hung up.

I was concerned because when I checked my Citi account, I saw that I was actually a few days late on my Citibank account. So I called Citi to make a payment. But the calls didn't stop--like 6 in one day! I wondered if someone had opened a Sears Citi account in my name.

So I called Sears Citibank Customer Service Fraud Department at 800-917-7700 (this was a number I got from the representative from the number on the back of my Citibank card) and a representative in the Fraud department confirmed that I do not have an account registered under my name, phone number, social security number, or under a recent application. She suggested calling the local police department.

I next called Citibank again, the card I really do have an account with, and they confirmed that they'd received my payment and that I was not past due. The woman I spoke to confirmed that they were NOT making those calls. She said my past-due account would not have even had time to enter the courtesy call rotation yet, and that if they had made the call, they would say something like "This is a courtesy call from Citibank to let you know that your account is past due."

So I'm puzzled. It seems like somehow there are scammers or a *very* shady collections agency (If Citi is legitimately doing business with these unprofessional, sketchy guys, I'm shocked and horrified) that can access information about whether you're even a day late on your account. If you get a call, don't give any information. As others have said, contact your card directly.

I hope these calls will stop. If they don't stop in the next few days, I will report the numbers to the police and then I'll call my phone carrier to get the numbers blocked.
Kay
 Aug 09th, 2010
Automated. Calls several times a day. Does not seem to actually be Citigroup/bank.
Bill
 Jul 23rd, 2010
NOT CITIGROUP! ASKED ME FOR MY PASSWORD. NEVER GIVE YOUR PASSWORD OVER THE PHONE.
steve
 Nov 28th, 2009
If you get this call, call the customer service # on the back of your credit card. You will be directed to the fraud account. I called and there was fraud on my account and they are sending me a new card overnight. The fraud was from Pro Flowers and Overstock.com.
Carm
 Aug 25th, 2009
No message left, cell phone only rang for approximately 1 second (by the time I heard the ringer the call had been aborted, as if for a wrong number). If it was a legit call I would think they'd leave a message.
Dreamstalker
 Aug 19th, 2009
4-24-09 Hung up on my answering machine. Am on Do Not Call. Here is a list of 172 nuisance callers since May, 2008. Most call multiple times for months so the list represents thousands of calls in less than a year. Each has been researched on a site like this one. Print and put by the phone and do not answer. Don't get upset and argue with telemarketers. Ignore them and save a lot of time. I have been totally turned off on telemarketing by the aggravation and will not respond to anything coming from telemarketers.
201-221-3014 No message
202-629-9389 No message
202-629-9389 Preapproved million $
206-629-8615 GRANTS
213-430-4260 Global Reach Int
213-537-1392 No message
213-797-1040 No message
214-624-5721 MERCHANT SVC
215-525-6561 NCC phone savings
218-740-2135 CUSTOMER LINK
270-438-1060 SOURCE CAPITAL
231-224-2031 No message
231-224-2034 No message
231-732-2173 No message
231-732-2306 No Message
231-732-2310 No message
231-732-2660 No message
231-732-2768 No message
231-732-2788 No message
231-732-2800 Auto Warranty
253-242-1126 UNASSIGNED
269-768-2102 No message
269-768-2170 No message
269-768-2257 No message
269-768-2706 No message
281-520-3779 Auto Warranty
301-997-2022 No message
302-737-9533 Innovative Consult.
303-280-8689 PRODUCT DEV
305-408-6643 No message
305-625-3064 No Message
305-836-7371 No message
310-599-5729 No message
310-599-9115 No Message
323-208-3801 Medallion
323-429-7522 No Messsage
323-429-7524 No Message
334-493-3059 No message
336-343-4145 MortgageProtect
386-304-9434 Daytona Beach, FL
386-409-3699 New Smyrna, FL
386-427-6893 No Message
404-524-0000 MCIVER LAW GROU
408-587-2120 Credit card
408-651-8124 No message
410-705-6007 Auto Warranty
410-774-8005 Extended car warranty
415-262-0266 No message PBIS
480-123-9876 No Message
480-285-2000 Credit card
480-543-1367 merchantcircle.com
503-620-8554 OREGON
508-458-0199 Insurance Selec
510-373-3863 PAYMENT SYSTEMS
513-603-6340 OHIO No message
517-931-2214 Auto Warranty
517-931-2347 Free Satellite TV
517-931-2361 No message
517-931-2511 Satellite service
517-931-2526 No message
561-733-4697 Boynton Bea, FL
562-223-8807 No Message
562-289-8146 No message
562-394-0341 SOCAS
567-255-6121 No message
578-570-2233 SERVICE
603-214-3525 PRIVATE SUITE
603-214-3535 A Grayson
603-214-3539 PRIVATE OFFICE
603-214-3637 No message
609-279-1990 B R Interviewing
610-687-1030 Reminder Call
616-980-2581 No message
616-980-2589 No message
619-801-8114 No Message
626-273-8206 No Message
626-273-8207 No Message
626-551-3384 No message
646-383-1475 No message
646-383-1477 No message
646-572-7883 TELE EXPRESS
651-256-6181 Pioneer Press
702-520-1248 No message
702-520-1275 No Message
702-520-1344 Auto Warranty
702-520-1466 Auto Warranty
702-520-1484 No message
702-520-1497 No message
702-520-9150 No message
702-520-9183 No message
702-736-3099 NOT PROVIDED
704-970-1942 BANK CARD SVCS
713-228-2902 IC LLC
714-364-4412 No message
714-607-5740 Auto Warranty
714-682-8307 No message
714-682-8311 No message
714-682-8314 No Message
727-499-6662
732-242-6503 Repeated Calls
732-242-6504 Doctors Group
732-242-6510 Doctors Group
734-542-7758 MARKET STRATEGI
757-578-3500 VIRGINIA
760-204-8410 No message
760-526-8513 No message
760-526-8513 No message
760-536-8137 No message
763-392-5983 General Warrant
765-331-0000 5 Star Roof-No message
770-592-0400 S.S. I.
770-894-4718 Marble Hill, GA
786-369-7342 WARRANTY ALERT
800-260-9125 No Message
800-328-0185 Unavailable
800-348-4271 No message
800-390-4812 No message
800-399-5166 GE Money
800-434-4240 No message
800-620-2403 NET 10
800-644-0296 Sprint Credit
800-663-1306 No message
800-716-3812 No message
800-888-8888 No message
800-919-8021 Energy service
800-931-6317 Bank of America
800-931-6381 No message
800-998-2900 No Message
805-560-1265 Amer Message-med plan
805-560-4500 Dial Page
805-560-5032 Dial Page
805-985-4838 No message
808-298-6114 No message
808-372-6602 No message
816-389-2729 TELEPHONE MANAG
818-450-5641 SPEC OL CA STH
818-656-4565 California
818-663-9405 No Message
818-804-3142 Callcatchers
818-870-5029 No message
832-366-1100 No message
847-250-6801 No message
850-432-3928 No message
850-473-1276 Penscola, FL No Message
858-309-5533 Transaction Service
858-380-4952 Bancard1
858-380-4958 Bancard1
858-633-8105 Transaction Service
866-484-8278 No Messge
866-671-9489 No message
866-801-8623 No message
866-822-9401 Bank of America
888-261-7859 Electric bill
888-338-6938 Unavailable
888-485-0975 Credit card
888-638-4742 No message
888-665-9900 No message
888-678-3552 No message
888-686-8191 No Message
904-259-4351 Credit card
904-359-4745 No message
904-954-1091 CITIGROUP
909-502-9110 No Message
931-563-4182 No message
949-286-3311 No message
951-398-5060 SPEC OL CA STH
954-366-0317 Florida-No message
973-685-2588 No message
978-570-2325 No message
978-570-2364 CANC
No number PRIVATE
No number Unavailable
Caller ID: VIRGINIA
Geo
 Apr 25th, 2009
No Caller id no message- to my cell
SGIFL
 Jan 28th, 2009
They've been calling on weekends, weekdays, starting as early as 8 am. Never a message. But if it's Citi again, they've pulled this "fraud alert" nonsense on us in the past. They'd refer to some routine charge at a place we normally shop - like a bookstore or whatever, showing concern that it may be "unusual activity"on our card. When we assured them that it was indeed a legitimate charge, they immediately launched into a sales pitch for some other service. Sneaky.
Em
 Oct 06th, 2008
They called saying that they were citicard.
Mom
 Jul 04th, 2008
We have several accounts with Citigroup - Citibank, Citicards, Citifinancial... I received a call and when I answered, the recording repeated 'please hold for an important call' about 5 times, then I was disconnected. I called the number on my caller ID back, and the greeting was 'Thank you for calling citigroup' Then I was prompted for my account number. I put the number in for our main credit card account, but the system responded that the account number was not recognized. I was transferred to an agent, and asked for a SSN but I hung up at that time, because it was odd that they did not recognize the account number.

I called the 800 number on the back of my credit card and told them I received a suspicious call. They verified that the number (904) 954-1091 does belong to a legit Citi department - the bank card department. They could not find any apparent reason that they would be calling for our credit card accounts (one of them was just only opened yesterday, the other is in good standing). They told me to call 1-800-950-5114 for customer service and they would assist me.

I followed through, and determined that there is no reason I should be receiving a call from Citi. They really need to get their act together - CitiFinancial, CitiCards, CitiBank... one hand is oblivious of the other.

Anyways, the number is legit, and it is Citi[something].
Amber
 Mar 19th, 2008
When they call they ask for my husband. I say he is not available they ask for accounting dept., I told them to call his office. The man just says ok and hangs up. A little later call again. I answer but they hang up.

When not here they also leave a message that there has been some sort of account activity and they need to verify what is being charged. BUT get this....when I call back to be sure and give them my Account Number. If there was a problem with my account they would KNOW the number!!!!!!!!!!
Kathy Elliott
 Feb 27th, 2008
Valid call from Citibank. They call up to 10 times per day. Please file a report with the FTC, as this type of repeated calling is prohibited by law- EVEN IF your debt it valid.
Alisha
 Dec 26th, 2007
called and left message to call them at 800-735-7952, said it was concerning a business matter. i have no credit cards at all and have not tried to call them back. the only thing that comes up on my cell phone caller id is call from line 1, so it appears that they are trying to block their number from showing up on caller id.
don
 Dec 24th, 2007
this number called , claimed to be from credit card security company. citigroup.
dani
 Dec 04th, 2007
this is citibank. Probably a credit card call.
Alisha
 Oct 15th, 2007
It is CitiBank Fraud Protection. Just Call the # on your card and they are just verifying recent activity. Happens if you purchase an item out of state. In my case, I shop in SC but live in NC.
Justin
 Oct 05th, 2007
missed a call to my cell phone at 6p EDT. no message.
Ben
 Sep 24th, 2007
THIS IS CITI BANK'S Number, ive gotten MANY calls from them about late credit card payments (next year's new year's resolution I think). So don't be all 1984 on them, and just give them the info they need, cause most likely, either your bill is overdue, or there were some questionable purchases on your credit card.
Nick
 Sep 14th, 2007
I just called them back. They are in India. It's a call center for Citibank whatever. They work for Homedepot, Sears, Zales, etc. They wanted my S.S.# Not a chance in hell. They had no info. to give me on my phone number or why they were calling. I don't like doing business with a company that I cannot drive to and talk to a real person. God Bless The U.S.
BUY AMERICAN
 Sep 11th, 2007
It's 12:10 PM on a Friday and I have gotten 3 phone calls from this number already today. Finally the third time around they leave a voicemail. Has anyone looked at the legal issues with this? There are laws against bill collectors harassing the customer. My issue was that somehow my payment didn't get to them. I don't think it's necessary to call the customer repeatedly like they do. "A computer makes the call" is not a good excuse from this company. Who wants to sue?
Bryan
 Sep 07th, 2007
first time, and they left no message
Indrit
 Sep 06th, 2007
Yes i also get about 10 calls from them a day. Its starts in the morning until midnight. I have picked up a few time and nothing on the other side. Please have them stop.
maliha
 Aug 29th, 2007
VALID CALL FROM CITI FRAUD
TERRY
 Aug 23rd, 2007
IT IS VALID FROM CITI FRAUD DEPT
TERRY
 Aug 23rd, 2007
Phone callback said "Citicards". I answered and they had "hung up." I called them back and when the polite voice said "May I have your account number," I gave it. She then asked for the password, which I also gave. She then said that there is no record or any reason in the system why a call was needed to me. Now I am frightened. Trying to call them back and cannot get through.
WW
 Aug 10th, 2007
caller identified himself as from citigroup and said that he was inquiring about some possbile fraudalent charges. he left a number but instead I called the number on my credit card who confirmed that they the call was legitimate and that they had detected fraudalent activity on my card.
Marc
 Aug 01st, 2007
This is Citibank or cards associated with them. The automated call does not tell that or any information, But I ignored the message and called a couple of my cards and citibank confirmed they made the call. when I complained about their message not not specifying who is it from, they said it was supposed to and they would look into fixing that.
Al
 Jul 12th, 2007
Caller left a message with my wife for me to call 800-388-2200 regarding "personal business." I called back, and they said they were CitiCard and could they have my credit card number and mother's maiden name. I responded that I would not give that information - could they prove to ME that they were citicard? He understood my problem and asked me to call the phone number on the back of my credit card, which I did. Turns out I had an overdue payment. Also - the answering system on both numbers sounded identical, so it sounds like this was a legitimate call. But - they are being irresponsible in initiating a call to me and asking for this kind of information over the phone, just as an identity thief might do.

Bottom line - if someone calls claiming to be from your credit card company or bank, call them back at the number on the back of your card.
David
 Jun 07th, 2007
Got two calls today, no message left. I have a Citicard but I am paid up.
Andrew
 May 24th, 2007
I don't have a Citicard anymore - paid off two years ago - what gives.
Sandi
 May 14th, 2007
This is incredibly frightening.... seeing as how I *have* a Citicard... and I have a past due balance. However, going by the rest of their crappy customer service I figured that they wouldn't call to tell me my acct was late. By the way, this number does NOT google as a CitiCard number. Do NOT give your account number to ANY number except the customer service on the back of your card!!
Robin
 May 13th, 2007
I just got a call from them today.
ALison
 May 01st, 2007
The number is from citibank. no doubt. It asked me to call 800-950-5114 which is on the back of my credit card. So I called. nothing serious. just verify some purchases,though a little bit annoying.
JW
 Apr 30th, 2007
They've called me multiple times from this and another number. The problem is, I've already talked to a manager about my payment, and even though things were cleared up, I'm still getting calls.
Mike
 Apr 28th, 2007
Repeatedly calling my cell (2 & 3 times) per day with no voice mail message. I live in the NYC-metro area.
I called the number 904-954-1091 from a land line and they had my cell number matched up with a name I do not recognize. I begged the woman to take me off the list and to log a complaint about no messages being left.
xgirl
 Feb 27th, 2007
i've been getting calls on my cell phone (which is not listed on any accounts or contact info anywhere) for the past couple weeks. they come from both 904-954-1091 and 1095. any real business would leave a msg. i doubt it is legit, and i have no accounts with citibank (or any related company). they're getting blocked today.
Colorado
 Feb 19th, 2007
This is definitely Citigroup. No worries. I had a message from their fraud protection place. Totally legit...
Sheri
 Feb 15th, 2007
No message.. I unplugged the phone from the callID screener when I seen the call coming in. Have not been called back.
TS
 Feb 06th, 2007
Caller repeatedly asked if I was . When I asked who was calling, he asked again, with an intimidating tone. This cycle repeated twice after which I hung up. Don't worry about hanging up on this caller. They cannot be insulted! I called back an they answered as "Citicorp". The person answering claimed in was not a sales call, therefore it was no violation of the "no-call" list.
Bob
 Jan 31st, 2007
Citi fraud alert -- called to confirm suspicious charges (2 internet charges I placed with non-US firms).
Harry
 Jan 29th, 2007
My bank card number was recently stolen, but supposedly the number was cancelled and no other identifying information was lost. I'm starting to question that now. I also received calls from 904-954-1095. I called them back and heard the same recording as everyone else.
Ed
 Jan 25th, 2007
same story as everyone else, they say their citibank collections; I do owe them some money (very little), but they are relentless with their calling at odd hours all the time...
crs
 Jan 23rd, 2007
interesting that i start getting calls from this number out of the blue. calls start outrageously early. sometimes as early as 6am. and they don't stop until way late at night....around midnight...even later! ONCE a message was left...but it wasn't in english and it didn't sound like someone actually talking into the phone....just random background noise. other than that messages are NEVER left. calls come in back to back for about 5 minutes straight. i'm NOT going to answer. i don't know who it is. and i don't appreciate the inconsideration of these people...citigroup, citicards, whoever it may be....i don't have an account with them.
dancer
 Jan 20th, 2007
2 calls in the last week. A female voice leaves a message that says it's from Citibank calling about recent activity on my card. She leaves an 800 number to call. I checked that it was a proper number for citibank by comparing it to the one on the back of the card then I call the 800 number and they tell me that no one has called from there. Is there such a thing as phishing your phone number?
anna
 Jan 17th, 2007
these people a relentless. I've sent several letters requesting that they stop harassing me. Still I get 10+ calls a day. They rarely leave a message and when they do, they try to act like they know me from high school or something.
tb
 Jan 06th, 2007
Today received same call as others, on cell phone which is not listed on my account. Called number back, no recorded message, only live voice of a young girl who asked me why I was calling. Asked for first 5 digits of my SSN (yeah, right) and my birthdate. Can't print here what my response to that question was. Ironically, I also received a call from the real CitiCards the day before, but on my home phone. This does not sound legitimate.
Hawaii
 Jan 06th, 2007
Have had "missed calls" on my cell phone from this number several times today, and also 904-954-1091. No message left. Very annoying.
CP
 Jan 05th, 2007
1/02/06 I did not pick up. No message left. I get calls every day from Citigroup in Jax FL 904-954-1091. Coincidence? No such thing. The 904 sometimes leaves a message that says it is not a billing collections call and not a sales call. So, it's a Citi sales call.
Diana
 Jan 02nd, 2007
Just called the number back and its Citi Group. We must fight back. maybe program a computer to keep calling them and tie up the lines. Cause thats what they do to us. Let the fight against the telemarketers begin!
jon
 Dec 29th, 2006
Just got 2 calls from them on 12/26. Didn't answer the number since I didn't recognize it. Found the number here.
Greg
 Dec 26th, 2006
here we go again.. more hangup calls from citibank. they call so much that the battery in my phone goes dead and I miss important calls. its saturday 9:00am! do these people sleep?
tb
 Dec 23rd, 2006
Citibank has been calling me 5+ times a day - all hours. Since I do not have anything to say they want to hear, I'm not going to answer EVER! If you want advise regarding credit cards mine is "don't get one."
TB
 Dec 22nd, 2006
Same as everyone else, calls at non-business times, etc..I decided to call them, a deep voice comes on right away telling me the call may be monitored and then someone comes on and says "Thank you for calling Citicard can I have your account number?" I said no and asked why wouldn't a message be left for me. I was told "the computer" was doing the calling - nice. I told her I didn't have a Citibank credit card and she told me it could be a Home Depot card (not that one either) or even a gas card. Other credit card companies leave voice mail messages, not sure why they're going about it like this, sure does tick me off when my phone rings and I see that 904 areas code.
Harold
 Dec 22nd, 2006
I received a call about 10am this morning. It rang twice. When I answered no one was there. I have not called the number.
John
 Dec 22nd, 2006
called @ 5:56 pm PST.
no msg.
stu
 Dec 21st, 2006
I am getting the same calls from 904-954-1095 and 1091. No message, but these people call multiple times per day and I don't have any late card payments. Maybe a scam??
Molly
 Dec 19th, 2006
They called around 8:30 p.m. CST on a Sunday night. I did not answer the call. We are on the do-not-call list.
Stephanie
 Dec 17th, 2006
I get the same about 10+ calls a day 904-954-1091 and 904-954-1095. anyone know how to enter there # somewhere so they can be called several times a day?
Miguel
 Dec 15th, 2006
I have gotten about 10 calls today, in about 20 minute segments each,
904-954-1095
19049541091

Caller ID says CITIGROUP
Very interesting, i'm blocking this number.

-Jarrett
Jarrett
 Dec 14th, 2006
I just called the number back and first a recording came on "your call may be monitered" and then a girl answered saying "Citi cards can I get your account number please"

I have a citi card and I can promise you they don't answer the phone that fast and why in the world would they call my CELL phone!

I also looked up all of citi's phone numbers and to no surprise this isn't one.

I think we should prank them back!
Katy
 Dec 06th, 2006
Somewhere on-line, my credit card number and my name address and phone was lifted. This guy woh called was testing the waters to investigate the fraud. He never identified himself as a credit card representative, just acting as a person making a sales call. The next day, the card company contacted me and alerted me to a fraud alert as far back as 19 days ago.
Victim
 Dec 05th, 2006
They called on both phone lines at the same time, from 2 different phone numbers (this one and 904-954-1095), and left automated messages to call 800-339-3724. So, I did (hey, it's their phone bill), and sat on hold for about 20 minutes. Apparently they handle credit card accounting for Key Bank, Citi Bank, and Quick Books. I told them we didn't have anything late, and without even asking who I was, they promised to call back in a week if they didn't receive payment. Whatever ...
SHC
 Dec 05th, 2006
Number just showed up on caller ID. Did not answer the call.
J.S.
 Dec 02nd, 2006
They started calling me a few times yesterday. This is citigroup. I had a closed account with them several years back that had no issues with it. they looked it up and didn't find any unusual activity. Can't tell if this is a scam but I googled this number and it did come up as one of their numbers. Odd, I complained again today.
Annie
 Nov 28th, 2006
A few days of calls from this number. Person on the other end hung up. Also received calls from 904-954-1091. That routes back to Citicard's call center.
Annie
 Nov 28th, 2006
Showed up on caller id of my cell phone. Returned call and was immediately asked for my account number by Citicards. Don't think so!
Mike
 Nov 25th, 2006
CITI group. I just called them back and verified legitimacy of the calls. Wanted to take care of outstanding balance that was delayed due to bank error...I complained about the number of the calls received and the odd hours. He put a note in my file and said that the number of calls should be reduced because of the balance being current...let's all cross our fingers.
HM
 Nov 19th, 2006
This call is from Citigroup, who recently acquired AT&T credit card services.
Jack
 Nov 18th, 2006
Answered phone and no one spoke. I let it sit for 20 seconds then hung up and went in search of the number. Same number as these people. Person can't be that smart for not blocking the number if it is a scam. I do have a credit card from Citibank though. Wouldn't they say something though???
Emily
 Nov 15th, 2006
I received a recorded call today saying that one of our Citi Bank accounts had a problem. They gave a toll free number to call. Once I called it, they asked for my 16 digit account number. When I told them that I didn't have an account, he asked for my social security number. Sounds like a scam to me.
S.G.
 Nov 14th, 2006
They call quite often and dont leave a message. I work nights and they are always waking me up during the day. Cant turn the phone off incase one of the kids schools call.
stacy
 Nov 12th, 2006
No message. Says FLORIDA
Jeff
 Nov 11th, 2006
Called 2x today, we didn't pick up, message left called it wasn't a "sales call"...left NO company name, but reffered us to call:
1-800-388-2200.

Lemme get right on that.
NJ
 Nov 09th, 2006
Starts at 7.45a and doesn't stop sometimes until close to midnight. Call record shows 15 per day all week.

I don't even have a citibank card if James's message above is true.
Chef
 Nov 09th, 2006
I didn't take the call as I didn't recognize the number. No message was left, but I'm pretty sure it's Citigroup calling as I haven't made my credit card payment yet. :) Guess I ought to do that, huh?
David
 Nov 09th, 2006
Reported as from Citigroup
James
 Nov 08th, 2006
first time, and they left no message
Victor
 Nov 07th, 2006
I get a call sometimes 5 times or more aday. Once they even called me at midnight!! NOW that's pushing it!!! Next, time I'm going to answer and they're not going to like the response I give them. I don't know who this is but would really like for them to stop calling everyday, upto 5 times a day and they don't leave a message. I even get a call from the same # but the last digit is a 5.
Amy
 Oct 26th, 2006

81 Comments