Your next stop, Paula, is the FTC for guidance. You will never enforce a verbal cease-comm. Only a written one can be proven. The self-authentication in canned messages is the debt industry's clumsy response to privacy regs. Hence those absurd commands to "stop listening if you're not the droid we're after".

To one and all, if you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the Federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, and collectors can be sued for their crimes. Learn your rights and first response tactics at FTC-dot-gov. See also your state laws for additional support.
 Dec 07th, 2010
This company has been calling my number for months and months. I have told them the person they are asking for does not live here, and to stop calling me. They continue to call, almost every day. I have blocked their number, but they continue to call on different numbers. Now, I receive a recording stating that if I stay on the line, that I am admitting I am the person they are looking for. I directs me to hang up, if I am not the person of interest, however, this does no good, because they continue calling. How does one get rid of these jerks?
 Dec 07th, 2010
Mercantile Adjustment Bureau, LLC
6390 Main Street
Williamsville, NY 14221
Depew, NY 14043
Phone: 800-480-7094
and 716-929-8200
Fax: 716-929-8251


303 West Avenue
Rochester, NY 14611
Phone: 800-836-0592 &
Fax: 585-463-2090

Head Debt Collector:

Robert E. Roth, CEO
Jeffrey P. Miller, President

Web address:
Bud Says…

The crime wave in Western New York continues…

When we tell you that Buffalo, NY is the debt collection capital of the world, we are not kidding. When we further state that the majority of the debt collectors working there are involved in some type of criminal activity, we are not kidding either.

Here is another ‘Buffalo Style’ debt collector engaging
in the same egregious acts of lies, threats, extortion and pretending to be a law office that has become so common from the thugs that work there.

To say these collectors are dumber than dumb, is beyond belief. They not only talked their fool heads off, they faxed
us phony documents that validate their crime. Let me introduce you to debt collectors and future prison
inmates: John Barzak at: 716-929-8255 and accomplice
Eric V. McCallie at: 877-230-8414 ext. #8243 aka Mark
Vogel (?). According to their story, ‘In-house Attorney
Robert Cavelli’ (duly licensed in the State of New York)
would be filing a lawsuit today if monies were not forthcoming immediately. Unfortunately for Barzak (?)
and McCallie (?) there is NO attorney by that name with
a law license in New York State. That did not stop dumb&dumber from faxing the information on
Mercantile letter head, then dutifully discussing their business with us on a phone line, where they verified
their statements not once, twice, or even three times, yup! D&D did it FOUR times.

I wonder if Bob Roth & Jeff Miller will make them
employees of the month?

Mercantile Adjustment Bureau is a member of the American Collectors Association (ACA), which means their collectors are trained in accordance with the FDCPA and understand the ramifications of lying to consumers extorting money
they are likely not entitled to and making false threats.

Mercantile Adjustment Bureau gives credence to the fact
that the majority of Buffalo, NY area debt collection organizations could care less about the law and consumer rights. They join the ACA to give themselves credibility
which does no exist, then hire these criminal debt collectors for the same cycle of lies, threat and extortion. They are
just another name on the long list of slimy, sewer rats that infect the industry and give the City of Buffalo a bad name and undeserved reputation.

Anyone being contacted by Mercantile Adjustment Bureau
is warned NOT to believe anything they say or do because they are liars and con men, out to steal your money. Contact us for assistance if they call you or report anything on your credit files. We will assist you with referrals to consumer law professionals capable of holding them accountable for their actions.

 Jul 10th, 2010
I do not want this company calling my home I do not owe them anything, they should stop harrassing me and leave me alone, the person they are looking for is either dead or never lived at this number . they are rude and lie to try to get information about 2 different people I don't even know.
 Jul 09th, 2009
Caller identified himself as Tom Matthews. Left phone # and reference #.
 May 28th, 2009
When person called at my work to speak with my husband and when I asked what it was regarding he said it was against the law to provide that information to a spouse. I told him then I wouldn't give him a number to contact my husband unless he told me what it was regarding. He said "So you want me to break the law in order to get a phone number to call him?" Then I told him I already had his information and he said so you have the information and refused to call back and I told him that I just got the message this morning and he said well it was left yesterday and I told him that yesterday was a holiday and he said "oh" and felt stupid! Very rude and will not get information from me unless they tell me what they want!
 Nov 12th, 2008
When a collector called from this particular company looking for someone who did not live with me, he swore at me, asked me if I was stupid or just ignorant? I asked why he was swearing at me. he said it was his job
 Mar 14th, 2008