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Receipt then coming call from this number on my mobile phone. I ran into voicemail; however call did not leave a message which clearly indicates to me it was not worth answering in the first place. Blocking this number now. *Caution: the person who posted the comment about the number being legitimate is in the wrong thread – they reference a totally different number, so beware of reading their comments and thinking 800-732–9194 is legitimate because apparently it is not.
Florida
 4days
I'm not a BoA customer and this computer-generated message said I was eligible for a new credit card. It's a phishing scam and they have hijacked the BoA 800 number, unfortunately. I froze my credit with all the major credit companies so I shouldn't be getting these type of calls. But, I'm not. This was just a scammer calling.
California
 1week
Got a call from the 800-732-9194 number others have commented on. They left no message, so if this was something truly important like possible fraudulent activity with any of my credit cards, then they definitely would have left a message. That tells you it's a "bs" telemarketer or scam call.
Louisiana
 Feb 21st, 2019
I received a call from this number 800-732-9194, I immediately blocked the number after they asked for my ss# and card number. Another SCAMMMMMMMMMMMMM
Virginia
 Feb 20th, 2019
This appears to be legitimate. Someone from the 800-427-2449 number called me today, 3/3/14 at ~12:55 PM ET. They asked for me by name and said they had information about fraudulent activity on my Visa card with Bank of America. Since I work for BAC, this seemed suspicious to me. I GAVE THEM NO INFORMATION, saying I could check for fraudulent activity myself at bankofamerica.com. I'd been monitoring my Visa card closely since the Target data breach as purchases were made with the card during the time of the breach. It seemed even more suspicious when the caller said that it wasn't about transactions on the card.

I called the number on the back of my card, 800.205.6247, but got stuck in a call queue. I then looked up "bank of america fraud department" [sic] in Google search, and came to the link https://www.bankofamerica.com/privacy/report-lost-stolen-credit-card.go. The number I dialed from there is 1.800.732.9194. I entered my identifying information, then hit "0" to skip the prompts, after which I was connected with a CSR in Employee Banking.

I explained the situation re: the first "fraud" number. The CSR confirmed that the card had actually been tagged for suspicious activity and that a call had in fact been made to me earlier today. I told the CSR that I'd been monitoring my transactions online since the Target breach, but hadn't seen anything suspicious. The CSR confirmed that a new card had been sent two business days ago, and that the current card could be used locally until the new one(s) arrive. The CSR said that if I checked online, I should see the new card's ending 4 digits on the account profile and not the ending 4 digits for the current card, which is exactly what I saw, having missed this when I'd previously looked.

Bottom line: this particular transaction for me appears to have been legitimate. HOWEVER, DO NOT GIVE OUT ANY PERSONAL INFORMATION TO PEOPLE WHO MAKE THESE KINDS OF CALLS. CONTACT YOUR FINANCIAL INSTITUTION AND VERIFY WITH THEM IF THERE IS ANY POTENTIALLY FRAUDULENT / SUSPICIOUS ACTIVITIES OCCURRING ON YOUR ACCOUNT.
Poimenei
 Mar 03rd, 2014
Update... If you are a customer of BOA, (Credit Card), call 800-732-9194, (need to hit 0 a couple of times to get a live BOA Customer Service Rep). I told them of the problem of the incessant calls from Omega Direct. Said that if the calls did not stop I would leave BOA as a client, (I am a good customer). The rep put me on hold for a few minutes came back and said that she escallated this to her management, that I would be removed from Omega as well as their other telemarketing companies calling AND mailing lists! I hope this puts a stop to the calls... if not, I will bring my business elsewhere!
Greg W
 Feb 13th, 2009
JD - MN
 Dec 01st, 2007
It's Bank Of America. I recently signed up for a BOA credit card and started getting these calls. I called back the number and they said they had no idea why I would be getting calls from that number.

Called the BOA main credit card number at 1.800.732.9194 and opted out of all telemarketing.
matt
 Jul 17th, 2007

8 Comments