discover
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fraud
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legitimate
legit
automated
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purchases
This is NOT a number for Discover Card. It is a phishing attempt. Do not call the number or reply to the text. We received a text asking about a $484 charge at Walmart. We don't have a Discover card. We called 1800Discover and our cell phone number is not in their system as a card holder or applicant.
 Aug 05th, 2019
The phone number is registered to DISCOVER. Obviously this is an ongoing problem that DISCOVER needs to address. I've never had an account with them ever! (Please contact Customer Service at 1-800-347-4996 for additional information about this message. ... 1-800-DISCOVER (1-800-347-2683).
 Apr 09th, 2019
I posted on here that I received an email asking me to verify purchases. The email had this number on it. Discover asked me to forward the email to Fraud Department and today I received this: Thank you for your message about the email you received with the subject line "Important: Please verify your account activity."

The email you received is not a valid communication from Discover.

If you responded to the suspicious email with any personal information, or attempted to access your account using the links provided, please call 1-800-DISCOVER (1-800-347-2683) as soon as possible to complete a lost/stolen report with one of our Customer Service Representatives.
Alabama
 Apr 19th, 2017
I received an email from Discover asking me to confirm 3 charges. My Discover cards have been closed due to inactivity for 3 years. I DID NOT call the number in the email but called the number from the back of a old card I was able to locate. They search under my name, Hubby's name and both SS# and found 'closed/zero balance'. I then asked if the 1-800-347-4996 was one of their numbers...is it your fraud department? Answer YES, let me connect you to them. She came back to me and said the wanted me to Forward the email to the Fraud Department. Seems they have had a rash of these emails just lately. BEWARE
Alabama
 Apr 18th, 2017
This is a legitimate number. Someone added themselves as an authorized user to my account. If you're uncomfortable calling this number back, us the 1800discover number that's one their website.
North Carolina
 Apr 06th, 2017
It's a legitimate number for Discover. My experience is that my card was used fraudulently and Discover questioned it and rightly so. After a little research, including here, I called them back, also I wasn't able to log into my Discover account because Discover had put a hold on it. Again, legitimate number.
Dave
 Jan 07th, 2013
I don't have a Discover Card, but I lost a driver's license with my Soc # on it 10 years ago. Have had this
And other fake cards openned in my name over the years. Do not do nothing if called. If concerned, look up
Another Discover Card # online. They can always connect you. I will be putting a fraud alert back on
my credit file (Experian, Trans Union, ...).
Ev
 Nov 30th, 2010
I hung up on the automated call, but then checked my account on line and saw a very large fraudulent charge. I called Discover, was connected to a live person who verified that several fraudulent charges have been made in the last couple of days, and canceled my account on the spot.
Beth
 Oct 13th, 2010
I got the same call from the number above. Theys said it was the crime prevention department of Discover Card. They had my right name except a different middle name. It almost was the same as my name. I do not have a discover card. whats up
vaughn
 Oct 29th, 2009
I'm not sure how people can say this is a legitimate number. what puzzles me is that the number itself goes to Discover's Fraud Dept. I received the same phone call. but here's the rub... I DON'T OWN A DISCOVER CARD NOR ANY CREDIT CARD!!! So WHY am I getting this phone call. not to mention they are calling my work number at my office.

so I digress, is this really a fraudulent call or is this legit? I just think it's very strange.

my .02
River
 May 06th, 2009
It's a legit number but if you're concerned like me, you can dial the 800 number on the back of your Discover Card and they'll connnect you to the fraud prevention unit.
The OC
 Mar 03rd, 2009
Is legit. Automated recording on my work voicemail left on a Sunday night, even though they have my home number. Rep couldn't explain why other than to say automated dialer must have crossed the phone numbers. But the 800-347-4996 is a legit number, and you can go in through the regular 800 number on your card if you prefer. You end up in the same place. Just typical checking/confirming recent purchases. Somewhat random.
chicago
 Nov 17th, 2008
Legitimate. They called to check up on purchases made on my card after the account had been dormant for several months.
Peter
 Jul 08th, 2008
Automated message to call Discover Card Fraud Prevention Security Dept at 1-800-347-4996. They were verifying suspicious activity on my account. Friendly and pleasant representative. A+
not me
 Apr 29th, 2008
Got same call. Alot like "N" and Jenn below. A little concerned about the last four digits of SSN. What can they do with that? I'm about to dump all credit cards to ONE only.
Vic
 Jan 22nd, 2008
Discover put a flag on my credit card, and I called yesterday to clear it out. I'm still getting a phone call from them this morning.
They're getting on my nerve.
Blank
 Oct 12th, 2007
Yes this is a legit Discover fraud department number.
Steve
 Aug 13th, 2007
I got the same scenario everyone else described. After checking here, I called and indeed found it was DiscoverCard Fraud dept.
Barry
 Aug 04th, 2007
Legitimate Discovercard call after making a large purchase
AH
 Jul 17th, 2007
My Discover card number was stolen and used for fraudulent purchases, so I was not surprised to receive the call. However, I WAS surprised that the call was automated and that it requested the last 4 digits of my SSN. Generally it is dangerous to give information like that to anyone who calls you and usually it indicates a phishing attack. I even called Discover back after that and they said they had no record of a call being made, and that there was no reason that I should have been called. Either their computer system is a little buggy or someone has outsmarted the system.
Jenn
 May 30th, 2007
I got a call from this number to my cell phone. I called back, after checking discovercard.com, which told me to call that same number. They wanted to verify 3 gasoline purchases today, which were legit. I appreciate them checking though.
IG
 May 07th, 2007
I made an unusually large purchase today on my Discover card and they kept calling me but when I would answer I would hear nothing. I finally called them back and straightened things out.
stephen
 Feb 21st, 2007
Received call as described, except I do not have a Discover Card and do not know anybody who does.
Mark
 Feb 01st, 2007
This is the legit Discover Card Fraud Number. They check up on you when anything odd comes up on your statement. I verified this by calling the main discover number.
John
 Jan 17th, 2007
Received an automated voice message on my answering machine at approximately 8:30 pm est stating: "this call is from Discover Card Fraud Prevention Department regarding recent activity on a Discover Card account..." The message went on to say "this is NOT a sales call".

The strangest things about this call are: (1) my number is a fairly new phone number, and (2)I am only a secondary user on this account who lives at a different address than the primary cardholder, and (3)the primary user (whose information is on file for the card and has had this card as well as the same address & phone number for over 20 years) has NEVER received a call like this one. ????

A call to Discover card (using the number on the back of the card, not the number from my caller id) by the primary user verified recent activity, but the customer service represenatative seemed puzzled and offered no additional insight regarding this situation.
N
 Jan 15th, 2007
It's really Discover Card, but they didn't have a good answer when I asked why they didn't leave a message on my cell, just a hang-up.
p
 Jan 07th, 2007
I calld Discover's 800 number and they said that it is a legitimate number and service. They just wanted to verify current account activity.
Phil
 Jan 01st, 2007
This goes to the Discover Fraud dept and is legitimate.
Mark
 Dec 07th, 2006
This was a call to my cell phone. They hung up after 12 seconds without saying anything.
JP
 Nov 28th, 2006
this seems to be a legit Discover fraud dept. number.
Matt
 Nov 01st, 2006
I was suspicious when I received a phone call from this number. I obtained the phone number for customer support from the Discover Web site and they confirmed that this phone number is to their fraud department. I was then connected to the fraud department who notified me that they deemed my charge activity pattern as unusual. I confirmed that all the current charges were mine, and I didn't need to take any further action.
Lynda
 Oct 24th, 2006

31 Comments