warranty
company
scam
car
recording
work
old
auto
recall
hold
while
I've been getting these harassing phone calls about a car warranty as well. When I answer the call and ask anything about the firm they hang up on me. When I call back and hit 1 to be put on the DNC list the line disconnects.

Thanks to the research here I was able to call Digitcom, the company who owns the line that called me today 562-223-8870.

Digitcoms info:
DIGITCOM services:
WEST LOS ANGELES
12923 Venice Blvd,
Los Angeles, CA 90066
Phone 310-358-7000
800-464-5446
Fax 310-437-4105

At Digitcom I spoke with Hugo Vasquez who files a complain for me (complaint number 12965)

Hugo also gave me the URL for TM Caller ID (who is leasing the line from them) TM Caller IDs website is www.tmcallerid.com and their phone is 866-225-1956, TM Caller ID also lists 866-708-0401 on their website as a contact number. Their physical address is listed above on this thread as well as on that website.

Digitcom also gave me a contact of Trey Hernandez at 503-223-7747 and thanks to the information I found on this thread I had a few names to ask for.

When I called TM Caller ID I asked for Trey Hernandez and explained the calls I'd been getting. I didn't realize yet I was speaking with Trey and he didn't identify himself as Trey. He transfereed me to David Nelson - david@tmcallerid.com and says that David handles complaints. I tried to reach David repeatedly and have ended up in his voicemail every time.

I did leave my complaint in the general voicemail box at TM Caller ID as well.

Since the other company contacts were listed on this thread I searched each of them on Whitepages.com and tried to reach anyone from TM Caller ID who would speak with me and help me.

Trey Hernandez
503-223-7747 - Rings to Trey at the office, he's been answering the phone all day but did not identify himself as Trey untill I asked directly. I don't know if he always answers the phone but this number reaches him today.

All listings for T Hernandez in Portland, OR in whitepages do not check out, they belong to other people.

Fred Accuardi - president TM Caller ID
white Pages listing 503-223-7747 - This number rings back to the office line where Trey answers. Trey claims Fred is not in today.

Got this number from Lucille Accuardi (Fred is her nephew) 503-622-3615 (number busy)

John L Accuardi - executive sale manager
white pages listing 503-774-8495 - This number is not a company line, the voicemail says Lucille Accuardi, who was also listed on Whitepages.com. Lucille returned my call, I explained I was trying to reach either John or Fred Accuardi about their company TM Caller ID. Lucille said that John Accuardi is deceased. Lucille Accuardi also says Fred Accuardi (listed above) is her nephew and she's not aware of another John Accuardi in the family. Lucille also confirmed the TM Caller ID connection. Earlier in the day Trey Hernandez had told me that John was not only alive and with the company but in the office today on 4/24. I called back and talked to Trey about what Lucille had said, Trey said that John Accuardi was indeed there, but in a meeting and he didn't know who Lucille was. Trey mentioned that John Accuardi goes by another name (I didn't catch the name, possibly his middle name?) That could be why Lucille didn't think there was another John Accuardi.

Lucille also gave me a number for Fred Accuardi (her nephew) which is 503-622-3615. This number has been busy when I've called it today.

Cliff Wells - software development
white pages listing 503-978-6726 - number disconnected, however whitepages did list Cliff's company as Nel-Logiplex, which I have not yet called.

--------

I've been asked to call back in an hour for David Nelson, I'm not confident I'll reach him.

I'll continue calling everyone listed here untill I reach someone who can tell me who is calling me about these auto warranties.

Firms like this only get away with it because not enough of us stand up and demand answers and accountability. I have my cell phone listed on the Do Not Call list and would like to email someone the screenshot. I also read recently that the FCC is fining $16,000+ for EACH unsolicited call to a cell phone.

Signed,

On a mission
On a mission
 Apr 23rd, 2009
Warranty Center since Feb. 2009. 4 Times a week
Lesley C
 Mar 14th, 2009
Warranty Activation Center called yet again. This one was a little different - the recorded voice sounded like an older woman named "Debbie", and the phone number that called was 702-520-1103 (I got this, once again, by using *69 after the phone call was over). The call happened at 3:24 p.m. on March 12. I pressed 1 to speak to an operator and immediately demanded to be removed from the list; I don't know what the guy's name was who answered. He said he'd remove me from his list by pressing "2" from his side. I demanded to know why pressing "2" from my side didn't work - I'd done it dozens of times in the past - and surprise, surprise, he didn't know. I told him that I was logging every call from his company and I was filing a complaint. He apologized and assured me it wouldn't happen again. Again, yeah, right. After the call, I called the number above and got a recording saying if I wanted to be removed from their list, press "1". I did so, and it said to allow up to 72 hours to be removed from the list. After that, I called the same number again just to be sure, and got the same recording, and pressed "1" yet again. This has gone WAY beyond harassment. I want to sue these people and put them out of business, and hopefully put the ring leaders behind bars where they belong.
Steve in Tucson
 Mar 12th, 2009
A "live" guy rattles off something about my auto warranty may be expiring and please hold while he checks my record. A recording then comes on requesting you to push such and such buttons. I pushed the button requesting to be taken off the list. Of course, this doesn't work as they called back 3 days later on 866-520-0084. Again, the guy starts talking rapidly. Tried to interrupt and told him they already called, but he continues to talk over you and then puts you on hold. I just hung up; but because I did answer the phone, I'm sure I'll hear from them again.
CLE OH
 Mar 10th, 2009
I get calls from various numbers for an extended warranty. This one I decided to press option 1 to get to a person. "Ryan" said that I was an idiot for not following the directions to be placed on the do not call list that even a 2 year old could follow. I have done this and it does not work but the little ass hiding behind a phone was too brave to shut his mouth and listen. Perhaps if we start meeting these people in a parking lot, they would not want to keep their job.
D -
 Mar 10th, 2009
Yes, It's the same old extended warranty scam. "you must call us back right away before the your coverage expires"!
yea, right!
If you believe that I have a tax & spend plan I can sell you.......oops, forgot the socialist in the whitehouse did that scam already................
CT
 Mar 09th, 2009
I'd be rich if I could get $0.25 for every time they called.
Stephanie
 Mar 04th, 2009
The number given below is accurate ..... I called them tonight and they own the company but said they were not responsible for the calls. I informed them everytime I was called they will be called.
Confirmed
 Mar 03rd, 2009
called said nothing wish these folks would get alife I'm too old for this junk
jerry
 Mar 02nd, 2009
Same "auto warranty" scam. started off with a live person who wouldn't let me speak and transferred me to a recording. may every employee of this company have a long and painfull illness resulting in having their life fall apart before ending.
Bobby
 Mar 02nd, 2009
Auto warranty, same BS company that send the spam for a warranty recall, I drive a Lexus, and I never heard of this company.
John Laratta
 Feb 28th, 2009
I do not even have a car! Leave me alone.
kc
 Feb 28th, 2009
The phone is registered to Telephone Management Caller ID LLC. They are an Oregon business and the address is: Telephone Management Caller ID,LLC
1st Floor, Telephone Management Building
2331 SW 5th Avenue, Portland, OR 97201-6303, phone is866-708-0401. But, a search of the Oregon corporate directory shows tha Fred Accuardi is the manager of this company. A search through Google gives his home number as: 503-622-5656. Why don't we all give Mr. Accuardi a call and let him know how much we enjoy the phone calls to our house? Isn't the internet wonderful?
Try this
 Feb 28th, 2009
Probably the usual "your car warranty is expiring" scam. I do not have any warranties anybody should/would be calling me about. I never answer numbers I don't know. Time for congress to establish some serious federal prison time for these telephone spammer/scammers!
Anonymous
 Feb 28th, 2009
Called and let ring to voicemail. Didn't leave a message. If they can't leave a message then they're not worth talking to.
DEF
 Feb 28th, 2009
Ive received 12 calls in 4 days from these assholes! I have 5 cars and non of my warrantys are up! SCAMMMMMMMM
richard
 Feb 27th, 2009
Pushy guy trys to transfer me immediately to someone regarding a warranty for my car. I always hang up as soon as I realize who he is.
ABC
 Feb 27th, 2009
Same as TS. Anthony calling to update my warranty. I have a brand new car with a brand new warranty...it's definitely a scam. I too heard the recording. I assume is a data mining operation.
MN
 Feb 27th, 2009
Call faded. I assume it was scam or crap.
AM
 Feb 26th, 2009
Caller said his name was Anthony and was calling to update warranty/recall information. Asked to hold on while he update his information. Recording began to play regarding extending warranty.....I hung up.
TS
 Feb 26th, 2009

20 Comments