sears
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late
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I have a Home Depot account and I am late (layed off nearly 6 months ago). Talked with a young lady and she was very cordial. I explained the situation and no problems.
Bill
 Jan 24th, 2011
this number is Citicards but also collection for Home Depot credit cards
okie
 Jan 04th, 2011
Have had 12 calls from this number. Seems from the reports here that the caller is Sears. Hubby has a sears card, but we know nothing on it and cut it up last year. JERKS!
ashdav
 Dec 21st, 2010
This # 520-662-8988 is (ONLY one of the many of 27 phonce numbers they use) debt collector for Citi - Bastards, calling all day & night - Get a Call Blocker - they they can call all they want - call NEVER GOES THRU!
Sam
 Dec 19th, 2010
It is CityCards...AutoBot Dialer - just go an buy a Call Blocker Device or cordless phone that has Call Blocking.....ALL.done, calls go away...wont even ring....thru! Quiet..yea!
Johny
 Dec 18th, 2010
This number has been calling me the whole day so I finally picked it up to see who could it be. The guy didn't say from what company he is. I forgot his name either. But I do not have citi/sears cards so I'm wondering why they got my number.
Terri
 Oct 29th, 2010
Called me @ 9:06 am, didn't leave a message. I don't have a Sears or Citi card.
Annoyed
 Sep 03rd, 2010
I've been getting weird calls from this number and from 520-662-8988, as well as 904-954-1091. This is what they do:
a) hang up without saying anything
b) Leave a recorded message that either didn't say which account they were calling about, or that it was about a Sears Citibank account (I don't have a Sears Citibank account, though I do have a regular Citi account)
c) Once, a snappy guy said that they had "business" with me and that it "was not about a Sears Account" even though they were calling from the same number that said Citibank Sears. He hung up.

I was concerned because when I checked my Citi account, I saw that I was actually a few days late on my Citibank account. So I called Citi to make a payment. But the calls didn't stop--like 6 in one day! I wondered if someone had opened a Sears Citi account in my name.

So I called Sears Citibank Customer Service Fraud Department at 800-917-7700 (this was a number I got from the representative from the number on the back of my Citibank card) and a representative in the Fraud department confirmed that I do not have an account registered under my name, phone number, social security number, or under a recent application. She suggested calling the local police department.

I next called Citibank again, the card I really do have an account with, and they confirmed that they'd received my payment and that I was not past due. The woman I spoke to confirmed that they were NOT making those calls. She said my past-due account would not have even had time to enter the courtesy call rotation yet, and that if they had made the call, they would say something like "This is a courtesy call from Citibank to let you know that your account is past due."

So I'm puzzled. It seems like somehow there are scammers or a *very* shady collections agency (If Citi is legitimately doing business with these unprofessional, sketchy guys, I'm shocked and horrified) that can access information about whether you're even a day late on your account. If you get a call, don't give any information. As others have said, contact your card directly.

I hope these calls will stop. If they don't stop in the next few days, I will report the numbers to the police and then I'll call my phone carrier to get the numbers blocked.
Kay
 Aug 09th, 2010
It'a Citibank credit cards.
Ralph
 Aug 02nd, 2010
Calls 5 times a day (re route from India) I do net even have a Sears Card!
ssf
 May 20th, 2010
Called 5 times today and left no message
Lori
 May 18th, 2010

11 Comments