dell
agency
collections
person
recording
encore
real
against
business
company
represents
Received many calls for my Dad, they won't stop calling or will they identify themselves on the phone. I used the reverse phone directory and of all things the calls are from a cell phone. As a former debt collector myself, alot of this seems real borderline. Dell is suppossed a reputable company.
Jack
 Jan 30th, 2008
They ignore cease & desist letters, too. I will be filing suit against them.
Cris
 Aug 09th, 2007
i beleve it is a collection agency and it is crap that they are bothering me 10 times a day up to 8 pm anite i have talk to someone and told them the case the thing that i got from them it is broke and in the prossess of being sent back and it has been broke for 3 months they need to stop with all the phone calls if i talked to them all ready
sarah
 Jul 13th, 2007
Called them back and got a live? person. Said they were Encore Management but wouldn't tell me what it was about. Showed up 35+ times on caller ID from July 8 to 11, 2007
Larry
 Jul 12th, 2007
This place calls constantly with a recording instead of a person. I don't know how they expect you to call back when the recording talks over our answering machine message so you don't get most of their phone number.

The other day they called every hour. Same message, starts at the same place. The call like 5 times a day on a normal day. Least I know who it is now.
c
 Jun 16th, 2007
ridiculous. they dont have the balls to get on the phone, they have a recording leaving messages. pathetic.
anna
 May 23rd, 2007
If this call is so important why isn't there a real person online instead of a recording
jack
 Mar 05th, 2007
Yes this is a collections agency, Encore. They are a 3rd party collections agency for Dell Financial Services. The women at Encore r NOT helpful, I wrote a letter to the CEO & CFO regarding how I was mishandle. They cannot take any actions against its just a threat towards U to make you scared so Encore/Dell can collect monies owed. But Encore employees are NOT helpful they are very ghetto in handling business.
SOFIA
 Feb 27th, 2007
ERMI on behalf of Dell. Said I only had 2 hours to fix things or severe measures will be taken. Are they serious? Whatever you pay Dell is not enough!!!!!
P
 Feb 17th, 2007
These people were extremely RUDE to my wife and a call to the Better Business Bureau and Our Attorney will be made tomorrow
Coach Wilson
 Jan 31st, 2007
ERMI stands for Encore Receivables Management, Inc. Collection company for Dell.
Mary
 Jan 30th, 2007
It is a collections agency that represents Dell.
Craig
 Jan 26th, 2007
Its a collections agency, usually represents Dell
John
 Jan 23rd, 2007
I think that it is a collections agency
joel
 Jan 22nd, 2007

14 Comments