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With customer service like that, Home Security Network has a bright future behind it. Whoever Allison reports to, it's his problem to scrub the DNC registry, not yours. I wonder if they're taking notes from those Monitronics creeps.
Resident47
 Sep 30th, 2010
This number rang my cell phone today saying they are a security company and will be in the neighborhood and gave me only one option: press one for more info.

It did not give information such as company name or contact info or a way to opt out of their calls. So, I pressed "1" expecting to get connected with a human who I could tell not to call me anymore.

Instead, the phone disconnected.

I called the number back and got a recording saying that if I want to be placed on their Do Not Call list, to press one. I did. I then got a recording apologizing for the inconvenience and that I'd be removed within 48 hours.

2.5 hours later I got a phone call from another number 207-512-2299) a live person this time offering me something about Home Security. See my comment under that phone number.

Jerks.
Tom
 Sep 29th, 2010
"Allison" from Home Security Network called on my cell phone. I asked what company was calling and she said "we're with the Home Security Network". I asked several times and her answer was exactly the same. She would never reveal what company was actually doing the calling. She would not confirm to me that the company that hired her company to call people was actually called Home Security Network.

She would not provide a city from which she was calling. She would not provide a return phone number. She would not connect me with a supervisor.

I informed her that it is illegal to call me on a number which is on the Do Not Call Registry, let alone my cell phone. She got snippy and said, "you are an allowable call sir, because you aren't on the Do Not Call Registry." I assured her I was (because I had listed my number last year). She said in a sarcastic tone, "Do you have the Do Not Call list in front of you right now? Because I do, and you're an allowable call sir so don't tell me I'm breaking the law."

This went on for about five minutes. If I were wealthy, I'd sue them.

I called the number from the CID back and got a recording to put my number on their DNC list.
Tom
 Sep 29th, 2010

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