Yeah, it's definitely legit. Got a call about some items that were missing from a grocery delivery, and they had them redelivered. Not sure why a scammer would do that...
Scam. I verified this number is a scam with the real Amazon. Don't provide them any information. When they called back a second time, after I had verified their number as not associated with the real Amazon, I asked the caller how she felt about being a criminal. She stammered, claimed to be legitimate and them abruptly hung up. Know also that they will post to this board claiming to be legitimate, don't fall for it.
Totally LEGIT number. I just spoke with AMAZON, and even had THEM call me, and they rang through on the same number from Amazon.com. When I originally received the first call, I didn't answer and then found this forum and called the number back after reading only a couple of entries, and then spoke with someone who I expected to be from Amazon. After speaking with him, he assured me my order that is coming this evening is on its way, and there are no issues, and he apologized for the call since I was worried. That is when I decided to reach out to Amazon.com and spoke to a manager. This isn't some scam. Sometimes there are issues with your account, your orders, etc., so be patient, be kind and be cool. I'm glad they called to assure me my order is on the way.
THIS IS AN AMAZON CUSTOMER SERVICE NUMBER. IT IS A REP, SUPER, OR LEAD TEAM MEMBER CALLING FORM A CALL BACK REQUEST, OR YOUR PHONE NUMBER WAS SUBMITTED ON THEIR WEBSITE TO CALL YOU. IF YOU ANSWER AND TELL THEM YOU NEVER ASKED THEM TO CALL YOU, THEY WILL STOP. JUST BE NICE, BEING RUDE, RAISED VOICE, YELLING, CUSSING, THEY WILL KEEP CALLING. IF YOU POLITELY TELL THEM YOU DO NOT WANT THEM CONTACTING YOU, THEY WILL STOP.
i received two calls from this phone number, i answered the second call, and they asked who speaking? if they are AMAZON and they called me , they must have my information. I did not gave anything. I do not use amazon account and I do not buy anything from them. this is scam or fraud.
North Carolina Nov 30th, 2017
Person stated that I was harassing her customers and their packages from Amazon. I told them I do not use Amazon...So, my call was definitely a SCAM, because I DO NOT USE AMAZON and do not even have an account with them!
Person states hello this is me, I said ur a scammer, and get lost!
Pennsylvania Nov 14th, 2017
This IS Amazon support number used to contact Amazon Flex Drivers when we need assitance with deliveries
Massachusetts Oct 26th, 2017
Well, I think this is amazon customer services. I had a problem and it was resolved.
California Oct 20th, 2017
THIS IS NOT A SCAM. This is a real Amazon phone number.
Jalisco Mexico Oct 19th, 2017
This is a spam.Got a call from this number about an order we never placed.
Washington Oct 17th, 2017
Keeps calling me atleast 2 to 3 times a day, for the last 6 weeks.
West Virginia Sep 14th, 2017
This is a scam. Yes, you may have received calls from Amazon with this number but the crooks are spoofing the number. As in, using it to trick you.
Washington Aug 26th, 2017
Yes, it is really Amazon.
This Is Amazon. They called me right away from this number when I requested customer support from their website. A++ Customer Service.
Pennsylvania Aug 17th, 2017
This was a call back number from Amazon for a customer service request. If someone else (a scammer) called using that number they probably spoofed Amazon's phone number.
This is a scam and not a Amazon customer service person. The man called me about an order and then said my account had been hacked and that he could help me fix the problem for $500.00 dollars. I hung up and called Amazon told them the story and they said they have no such number and they would not offer this service to fix the hacking.
Amazon Prime Now customer service called me from this number because there was a delay/issue with my delivery. It is not a scammer. The only information they asked of me was my first name before providing the account/order details.
Washington Jul 13th, 2017
Has left a total of 7 3-minute voicemails today. Each message is a man singing, breathing, whistling etc. WEIRD!
CRIMINALS. Yes, the same criminal gang spoofing Amazon's name and phone number. They don't leave any message on voice-mail. This criminal organization is fully supported by our greedy politicians, who share in the profits of crime. Nothing will ever be done in California to stop these criminal gangs from calling us. These criminals exist due to the support of our corrupt politicians and money hungry phone companies, both of which receive significant profits from the abuse by these criminal enterprises. It would be ever so simple for the phone company to identify all unused phone numbers by marking them as "invalid number" as part of the "caller i.d." program and/or the phone companies setting up their own reporting email systems (just like this one). But, the phone companies elect not to identify invalid numbers since they earn substantial income from these criminals calling us every day. We get to pay for these callers too, as we are usually billed for calls from these unwanted spam callers Such is our life in California. Criminals, politicians and the phone companies all share in the common interest of easy money.
California Jun 10th, 2017
I was in my Amazon account wanting to inquire about a parcel that had not been received. I came across a page on the website that you could request a call from an Amazon Customer Service person. You could choose to have them call you immediately or in five minutes. I choose immediately and just like that the phone rang. The call displayed this number and did not say Amazon but instead said Washington. It was the Amazon customer service representative when I answered the phone
British Columbia Canada Jun 03rd, 2017
I called the actual Amazon customer support line. The call I got from this number is the exact same guy that I called through Amazon. Although he left me a two min long voice mail lol he seemed very nervous
This is a part of the Amazon Delivery group, they call if you have a CS issue, or are scheduled to have a large freight item to be delivered. They are perfectly safe.
California Mar 13th, 2017
Metropcs nameID caught this for me 5 hours after I took the actual call (or, at least, that's when I noticed it). So in my case it was a justified "catch." I just hope I don't see one out-of-the-blue.
Massachusetts Mar 12th, 2017
This is the callback number used by Amazon Customer Service. They are probably in the Philippines. The number is legit. If you get a call from this number that is not legit, probably someone is spoofing the number.
California Feb 06th, 2017
Called and didn't leave voicemail.
They say is amazon but I didn't request a call from them nor did I fill out any customer service requests. The voicemail said they were sorry the message got cut off but to please call them to complete my sellers account. I didn't sign up for a sellers account or even ask about one.
Yes, it's Amazon. I just received requested help from this number.
I requested Amazon prime support to call me and this is the number they used to call me... It's a 100% authentic Amazon employee!
FROM AMAZON - DO NOT ANSWER OR RESPOND - This is a fraudulent 'fishing' call. I just spoke with Amazon directly and they were adamant that this call did not come from them at all. They were surprised that anyone would report this number as trustworthy - my guess it those who reported this as trustworthy are part of the scam.
California May 29th, 2016
It is amazon calling you back about a customer service issue.
Amazon customer service - this number called me after I requested Amazon's customer service to call me back. An automatic message is first played until the CS rep is available. May 2014
This is NOT amazon. Many people are buying stuff from Amazon at this time of year so their call appears like it's not a coincidence. But this is not Amazon's customer service number on their web site. This is a creepy spammer using a number that looks legit and if you call them they have what sounds like a legit phone tree BUT the people you talk to sound really sketchy and they only ask you for info and do not have any ability to solve any problem you have with Amazon. Block these scammers and hope Amazon uses their immense resources to find and prosecute these people as quickly as possible.
I don't know who they were before September, 2013, but this is now an Amazon customer service number.
They call then hang up before you can answer, and place their phone number in your call-ID. They want you to call them on your dime. Don't! They will capture your phone number and you are on their hot list.
This number called on Monday Jan. 21, 2013 at 6:04 PM PST. Caller ID read Seattle and the area code is for Seattle. No message was left. It was probably a telemarketer. They have no business calling my number. If they call one more time, I will report them to the FTC.