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XM/Sirius radio is engaging in unfair/unethical billing practices and I am initiating a class action lawsuit against them. If you have been a victim of their unethical billing practices and would like to join the suit, please contact me at huskerny@aol.com Thanks!
lori
 Oct 19th, 2009
I don't answer any of there calls. They need to stop calling.
Aaron F.
 Dec 11th, 2007
i am tempted to cancel my service after reading all of these comments. these calls are ridiculous and very unprofessional. what kind of business is this??
summer
 Jun 20th, 2007
i also continue to get calls from this number rapid fire and they never leave a message. very annoying.
summer
 Jun 20th, 2007
rcvd call which rolled into VM, no message but you could hear random call-center type voices in background.
W
 Apr 30th, 2007
Shows up on caller id, but no message, I do have XM, but I get my montly service auto taken from my bank acct. No clue why they are calling for a reminder?
jamieb
 Apr 30th, 2007
rings twice then hangs us
John
 Apr 29th, 2007
I just called this number back. It's definitely XM Satellite Radio. The pre-recorded message asks if you're calling to update your service. I don't even have XM Satellite Radio anymore and they call me at lease once a day. It's been going on for several weeks now.
BWD
 Apr 20th, 2007
call the number back; automatic attendant asks if you're calling to renew XM Radio after your trial period; say 'no' and an operator comes on and says 'thank you for calling XM nation, my name is ...., can i help you"; don't say anything and they'll repeat the same thing over and over and over numerous time (required by telemarketing script?); they'll say 'I am now releasing this call' (for their recording purposes?); i believe telemarketers are told never to hang up so they'll stay on.
Alan
 Apr 14th, 2007
Calls within 3 minutes of each other today...
Michelle
 Mar 29th, 2007
multiple calls per day. XM radio wanting me to enroll before trial expires
Michelle
 Mar 29th, 2007
XM RADIO
TAY
 Feb 18th, 2007
No messages are left
Rick
 Jan 31st, 2007

I think there is a way to share with XM your situations. You can 1. get your name removed even from collections calls. 2. Be removed from marketing calls. I am pretty sure XM would love to hear from each and every one of us. I called them and got my issues fixed, with them calling me. I found that someone had bought a car, and the dealer put the wrong number in the database.
Stan
 Nov 07th, 2006
I see from other reports, it's XM. They call at least 2 times a day for weeks. No one ever speaks. must be computer calling.
Jason
 Nov 01st, 2006
This number has been calling me 4 times a day, every day. I cancelled my service months ago... this just confirmed my reasons to get rid of this service. I just wrote to legal@xmradio.com regarding being harassed by this number. We'll see if they have enough integrity to even respond.
A.J.
 Oct 28th, 2006
Call all the time, never even had an XM Radio, nor do I care to have one after all of this crap.
Jaime
 Oct 26th, 2006
When you call back, you are transferred to an Indian call center for XM. They forget to take your name off their list, after you have paid the bill. When you ask them why, they just hang up on you. When you call back and ask for a supervisor, you will never get one. They will never call you back. Why should they, they are India making a quarter an hour. Need to go to www.Delphi.com and complain. So much for keeping it in America! So they next time you buy an XM or a GM car (GM buys car parts from Delphi) you are support over seas call centers. So much for buying in America!
Joey
 Oct 23rd, 2006
calling on Sunday? And my bill is upto date.
Joey
 Oct 23rd, 2006
Not a problem...My XM bill is due. This call is not spam, it's just a reminder.
JimInPhila
 Oct 19th, 2006
Cancelled service a few weeks ago. Paid the bill they sent me to cover balance due. Yesterday I got my first call saying there was still a $1.77 balance. I tried to argue that I paid the last bill and they said they had billing issues and this amount needed to be paid. So I paid through online bank 5 minutes after hanging up. Today they called again. I told them I sent a payment for $1.77 and to stop calling me. We'll see what happens I guess.
Chris
 Oct 18th, 2006
Answered and nobody was on the line and after about 8 seconds, they disconnected.
John
 Oct 16th, 2006
Calling once or twice per day for past few days. We don't answer unidentified numbers. After reading the posts here, we'll contact XM Radio directly to check on our billing status instead of dealing with these operators.
Ann
 Oct 15th, 2006
The company is Penacle, they are hired by XM Radio. Everyone needs to complain about them to XM Radio.

I spoke with Cathy Mother with the company.

They are very nice but aggressive.
Terry
 Oct 09th, 2006
These guys have called me 4 times daily to promote things starting at 5:16 and going as late as 9:30 over the past 5 days. I am on the do not call list also.
Robin
 Oct 09th, 2006
It is XM, not sure what they want . . . I have sirius
Mike
 Oct 09th, 2006
Yep, XM. I dialed the number back and got customer care where one of those damn voice prompt things greeted me. I was on hold for eons, so I took care of it online.
RWB
 Oct 06th, 2006
They have called seven times today. The answering machine picked up everytime and there was just a clicking sound. This is very annoying!
Dana
 Oct 02nd, 2006
They call me about 4 times a day, i pick up and they hang up, i canceled my subscription 3 monts ago.
Don
 Sep 28th, 2006
music playing for about 8 minutes straight, no talking, a message on my machine
Becca
 Sep 27th, 2006
They didn't leave a message.
I was gone.
Wanda
 Sep 26th, 2006
1st time they have called. I will keep you posted. I didn't recognize the area code so didn't answer. Will answer next time.
Clair
 Sep 26th, 2006
Called today and asked for my husband. When I said he wasn't in and asked for a message they just hung up.
Eve
 Sep 22nd, 2006
I don't answer calls on my cell phone from people I don't recognize.
Joshua
 Sep 21st, 2006
Please stop calling.
Romeo
 Sep 21st, 2006
Calls at least once a day for weeks. Have answered twice noboby there.
Jeff
 Sep 21st, 2006
After calling the number several times I was able to get through - XM Satellite Radio Customer Service
Kate
 Sep 20th, 2006
Just a click and then nothing on the other end. Called next number in my sequence almost immediately.
Rod
 Sep 20th, 2006
Received 2 calls from this number late in the evening. No one answers when picked up.
Lynn
 Sep 20th, 2006
haha xm radio!
db
 Sep 19th, 2006
Line was quiet. Then after 15 seconds an operator asked for me. When I said hello they hung up.
Capt
 Sep 15th, 2006
Odd, they've called the past 3 days.. never answered.. but i've never had XM radio?
John
 Sep 13th, 2006
Nobody on the line
Jess
 Sep 13th, 2006
I got regular XM radio at my house 14 months ago with a 2 year subscription. It does not work inside my house without wiring my house special. I thought XM would work when regular radio does not for us. Wrong. Now I just listen to CD's.
Loretta
 Sep 12th, 2006
It is XM Radio.
van
 Sep 10th, 2006
I have had half a dozen hang-ups from this number. I cancelled my XM account months ago and had to dispute XM's final charges with my credit card company. Ultimately, they had to give me a refund of more than $300. Last week I got another bill for renewal. XM must have the worst run billing operation in the world.
Sean
 Sep 08th, 2006
call everyday, twice a day!!
BT
 Sep 08th, 2006
Called time after time in quick succession,finally answered,heard female with thick accent and lot of jabbering in background.
Kim
 Sep 02nd, 2006
They called 2x so far, googled the number and found this...okay, so it is XM..but you know, my 3 month sub that came with my CTS expired last month..they probably want me back... I hear you can get XM as low as $3 per month as a retention so they can show numbers rising for subs...gonna try and get a low sub next time they call!! :D
Jim
 Aug 27th, 2006
who called
dick gaul
 Aug 25th, 2006
fey
fey
 Aug 23rd, 2006
Bone heads keep calling us we don't have a xm radio. No one was on the line, just hung up.
David
 Aug 22nd, 2006
same here - they call a few times a day and NO ONE is ever on the phone when i say hello 5 times. im getting rather annoyed, especially since i had a trial 3 months with XM in my new car but never ordered it.
jack
 Aug 19th, 2006
They are calling me incessantly - several times a day for the past 2 weeks.
Jen
 Aug 19th, 2006
They have called repeatedly for the last few days. I don't answer numbers I don't recognize, and they won't leave a message, so I am not sure who they are or what they want.
Jen
 Aug 18th, 2006
Two calls today from 2023801294 -- caller id shows only "out of area." We no longer answer if we don't see a familiar name and/or phone number
Ron
 Aug 16th, 2006
Definitely a predictive dialer. The dialer dials up peoples numbers at a rate that can keep the operators busy. That's why you get dead silence until you say "hello" a few times. Someone there ends another call and jumps on line with you.

The lady I talked to was very insistent to get my debit or credit card number without even verifying my account information beyond asking to speak with me by name. I am suspicious and until someone can verify this phone # via XM itself, I wouldn't trust them with your billing information.
Besides that, they've already cashed the check I sent in a couple weeks ago.
Chris
 Aug 15th, 2006
Called me 5 times today. I have never had XM nor do I want it :)
j barnett
 Aug 14th, 2006
Idiots from XM Radio saying my bill was overdue. Called back to 1-800-XMRADIO and went through automated info to find out I was current. Spoke to Customer Service Rep and they said bill was current. Was told if they call again to refer them to the 800#. Apparently the right hand does not know what the left hand is doing at XM.
Joe
 Aug 12th, 2006
if you call the number backm you get XMradios automated system. The call is probably concerning a past due bill for someone at your number. That is usually what it means when you get a company calling you several times.
shane
 Aug 11th, 2006
They have called me three times in an hour as well as several times this week, asking for Mr. Brown. I told her to stop calling and the last two times she or someone hung up on me. We cancelled our XM account over a month ago. I did not know until after Googling the number, who was calling. The female caller had a heavy accent and was difficult to understand or hear.
Mrs. Brown
 Aug 10th, 2006
Called yesterday and today. Asked for a name that sounded like a family member or friend's name. We said they didn't live here and they said they'd call back later.
Won
 Aug 09th, 2006
Call tonight, nobody on the line, just some strange music playing in the background.
Nancy
 Aug 09th, 2006
i don't answer cause i don't recognize the number, but they called like 5 times in a row.
KC
 Aug 08th, 2006
A woman calls asking for a family member. When I say that my family member isn't home, and no longer lives with us, they hang up. I do not know who they are.
Max
 Aug 07th, 2006
Whoever this is has called me twice on two different days, I didn't answer, did not recognize number.
Lisa
 Aug 04th, 2006
08/02/2006 no name on caller ID
fgc
 Aug 02nd, 2006
It is XM Radio Reminder....
Robert
 Aug 01st, 2006
Called several times although no one is ever on the line
Steve
 Aug 01st, 2006
Got a late call last night but no voice heard from the other end.
Noah
 Jul 30th, 2006
I heard from another site that this is from XM Radio Reminder, either they are calling to promote or remind you to pay a bill. But for some reason they just hangup. Wierd....
Abs
 Jul 29th, 2006
Several calls from number...no one on the line when I pick up. Returned call but line is busy
Dan
 Jul 28th, 2006
Keep getting calls, but no coherent message or words.
Jonah
 Jul 28th, 2006

73 Comments