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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want



vera fast | verafast | verafast ?? | VER-A-FAST | ver a fast | VER A FAST CORP | vera fast corp | ver a fast corporation | Verafast Corp. | Ver-A-Fast Corporation | V erafast | Verafast 616-980-2387 | verafast56385 |

verafast calls from 65 phone numbers:

203-320-9606 203-891-6296 205-320-7171 206-395-7171 206-395-7183 206-629-8683 208-514-3044 208-991-1201 208-991-1208 209-320-9606 215-525-6560 215-525-6565 248-514-4299 248-630-2830 253-248-6410 25324865410 253-666-7652 262-397-1060 262-397-1066 267-233-3600 267-263-3600 267-333-3600 303-482-0927 313-682-1353 317-682-1353 360-230-1625 360-230-1645 360-230-1658 360-230-1687 360-464-9953 360-882-3504 414-208-1035 425-648-9482 435-294-1237 440-331-4613 440-331-6633 484-254-3815 503-334-1616 503-345-1288 503-345-4288 510-373-3847 510-373-3874 517-305-7801 517-306-6701 517-306-7601 517-306-7607 517-331-6633 540-302-0924 585-355-4598 613602301645 616-980-2279 616-980-2387 619-980-2387 704-815-0527 800-927-2291 801-618-2091 801-839-7358 801-900-6342 810-519-1832 815-380-9515 847-779-0001 888-760-2478 914-513-2852 925-738-0273 952-746-4143


(800) 927-2291

December 26th, 2013 Debbie KY

We are on the do not call list. What does it take to make these idiots quit calling????

December 1st, 2013 blue tarp AK

After weeks of ignoring the 'unknown name' calling us from this 800 number, I finally confronted them. No pleasantries on my part. I just demanded that they stop calling us, period. This Sears line has been calling at all hours of the day and night (including one call at 5 a.m.) The man on the other end of the line didn't understand how they could be calling so early...apparently Sears doesn't know their time zones. We are in Alaska.

November 3rd, 2013 Janet MA

They called twice within 10 minutes. I answered the second time and asked why they keep calling. It was SEARS warranty. They wanted to sell me a renewal on a washer I bought in 2008. I suggested they leave a message when they call, because not is annoying!!!

September 30th, 2013 B G

Sears. i told them at the time that I did not want a warranty. They call me at work day and night, over and over to try to get me to buy one. I will never buy anything at Sears again. I don't even remember giving them my work phone.

(815) 380-9515

August 27th, 2013 TJ Cagle TN

Makes me nervous getting a call like that at work and they have all ur info wanting a verification that is you and then no explanation for the call. Catches you off gaurd because I'm so busy at work. Hung up thinking what just happend?

August 26th, 2013 Joan NC

Skip tracing jerks

August 26th, 2013 Joan NC

Skip tracing a&^%holes

(800) 927-2291

August 24th, 2013 Ron C CA

I wrote a letter (on paper) to the CEO of Sears at
Edward S. Lampert
Sears Holdings Corporation
3333 Beverly Road
Hoffman Estates, IL 60179
I was politely angry. Got a call back from one of the underlings whose purpose was to let me vent. But the calls stopped.

July 22nd, 2013 tent2222 MI

I called Sears Customer service and asked Sears to delete my phone number from their calling list.
I told Sears that I had told their sales person at the time of my purchase that I did NOT want an extended warranty.

July 22nd, 2013 treetop2012 MI

I called Sears Customer service and asked Sears to delete my phone number from their calling list.
I told Sears that I had told their sales person at the time of my purchase that I did NOT want an extended warranty.

(208) 514-3044

June 8th, 2013 Gina MN

Verafast (per caller ID) called me again, but this time from a new phone number. I did not answer and they did not leave a message.

(800) 927-2291

May 27th, 2013 Joan NY

This number and 800-827-6655 have been calling me for months many times a day, after I go to bed and today, a Federal holiday. I am sure it is Sears wanting me to renew a warranty on an air conditioner, but I refuse to answer the phone.

May 7th, 2013 Marj WA

Calls come in at least twice a day including weekends.

May 6th, 2013 Retta SC

Warranty expiring? I've told them a half dozen times that I don't want their warranty.... Will never buy from Sears again!

March 5th, 2013 CC FL

Do cp\ompanies actually pay employees to call the same numbers for months on end even when no one ever answers????

March 1st, 2013 Darryll NC

Sears, advising my warranty on our Electrolux washer was expiring and we could get an extended warranty for 1 to 3 years. Told them Square Trade had a better warranty for electronic at a better price so please remove my name from their calling list as I had requested the past 3 times they had called. Next time will ask for a supervisor and get their name, record date and time and then if they call again file a complaint with Sears.

February 19th, 2013 mom CA

called at 8:30 on a federal holiday. We do not have any business with Sears. I can't remember the last item purchased there. Warranty? I don't think so.

December 31st, 2012 Bill VT

Calls come in Numerous times per day , all hours, no message. They need to stop.
It usually comes right after 800-827-6655.Been going on for months.

October 11th, 2012 Resident47 RI

Uh-huh ..... If you have an Established Business Relationship with Sears your DNC registration won't matter.

Telemarketing Sales Rule

October 11th, 2012 Delaware DE

Calls every day sometimes two to three times
Do not call list dos not matter anymore

(801) 900-6342

September 18th, 2012 gene jacobson MN

odd. I get calls recently from this number a lot, have never been home to answer one, but if they are trying to sell me an online version of the Strib, I'll cancel the paper version.

(815) 380-9515

September 17th, 2012 red TX

815-626-9300 was the actual number that called. I was loopy due to medication so I did say it was me and my address. Good luck to them. I have severe medical issues, have not worked in almost 4 years and do not have a penny to my name and I lost everything I own. Come and get me! I do not even get SS or pension. Happy Hunting!

(801) 900-6342

September 13th, 2012 Susan MN

Tried to sell an online version of the Star Tribune.

(800) 927-2291

September 2nd, 2012 Just Me IL

Sears warranty service. Calling to verify service appointment.

(801) 900-6342

August 31st, 2012 Irritated

This number has called me with an automated message saying it was a "verification call" and they would ring back later. Good luck to them.

August 24th, 2012 Gina MN

Well you have to say this for Verafast: they sure don't quit trying! I see I posted a previous comment on this site. Just have one thing to say (actually sing): "Let it ring, let it ring, let it ring" (sung to the tune of "Let it Snow").

(800) 927-2291

August 7th, 2012 qb again CA

Again I owe no money and warrantys are all current called with 800-827-6655 today also so annoying!

(801) 900-6342

August 1st, 2012 Gina MN

I think Verafast is the newspaper survey/marketing org who wants us to subscribe to more papers. They've call me in the past (with a different number), and when I looked it up here, that's what I saw. As they say in the movies, "They're back!"

(815) 380-9515

July 11th, 2012 The Man AK

Dear Verifacts, you have been advised to refrain from calling my telephone number(s) in which this request also includes all parties that no longer wish for your company to contact them from this post forward. Please cease and decist from your deceptive and harrassing tactics of any and all telephone calls starting 7/10/2012. This is the last time you will be asked politely, that the calls stop, before legal action is promptly taken against your company. Furthermore each employee of Verifacts will be held accountable on a personal level and will be subject to seperate and unique lawsuit against each employee that individual legal consequences to any employee of Verifacts on a personal level any individuals that are employed by your company.

(800) 927-2291

March 13th, 2012 unhapppy CA

Called several times in last week and weekend for several weeks now.
Last night about 9 pm.
Again this morning 3-13-2012, about 9 am.

caller ID always "Toll Free Call" 8009272291 or 800-827-6655 = same call and situation. Several times a day and week - weekend.
When I answered once a girl says calling my wife re a Sears warranty protection. We did buy some sears products last year.
Now we are really angry at Sears because of all these calls. If you search the numbers you will find a lot of complaints and upset people.

Do all you can to call Sears and report as well to FBI, FTC,FCC.

It is now blocked automatically by my computer with phonetray software (get it free) and by my panasonic caller id blocking phone - but I still get the calls and it shows up as a blocked which always automatically hangs it up after the first ring - yet they keep calling- this is intentional harassing and disturbing - a violation of Ca law and Fedaral law for harassment. Next I will go the law enforcement agencies because my computer logs all calls, time, number and caller Id "Toll Free Call". 8009272291 or 800-827-6655 -- So the more they call the more violations, more fines, penalities.

If we get more calls we will have to check with class action lawyers.

Also call SEARS to complain and write letters.

Go to SEARS dot com and complain if necessary.

(815) 380-9515

March 1st, 2012 george MO

Looks like its time to get a new phone, job and address... check!

(800) 927-2291

February 24th, 2012 qb CA

8:14 am really what the hell all my warrantys are up to date, perhaps Sears isn"t the place to buy appliances with such crappy sales tactics!

February 20th, 2012 G.S. MD

Did not answer this 800/Unavailable number. Could be Sears calling though, we had a repair through them recently.

(206) 395-7171

February 12th, 2012 SW in MN MN

Company calls me everyday including Sunday. Likely the Star Tribune wanting to renew my Sunday subscription. I will now cancel it!!!!

(800) 927-2291

January 22nd, 2012 david909 CA

Sunday -- 22 Jan 2012 -- 12:37 pm -- Caller ID said "unavailable". No message was left.

January 18th, 2012 david909 CA

18 Jan 2012 -- 9:40 am -- Caller ID said "unavailable". No message was left.

January 18th, 2012 david909 CA

17 Jan 2012 -- 8:53 am -- Caller ID said "unavailable". No message was left.

December 15th, 2011 Matt Bieneman MD

This appears to be a scam trying to get people to give their credit card numbers for renewing their Sears warranty agreements. (We have no Sears warranty agreements.)

(815) 380-9515

December 12th, 2011 neamVeday Latvia

Where to celebrate Christmas advise?

(800) 927-2291

December 1st, 2011 Court WA

This number called my number on 11/29/11 at 11/37 AM. Their name was "Not Provided." I did not answer because I do not answer numbers with no name. If it is from Sears like others are saying, they have no business calling me. I have not bought anything from Sears and certainly not a protection plan even if I had bought something. These telemarketers are real pests and the Federal Trade Commission Do Not Call Program is a joke. The FTC needs to overhaul it to make it work because the telemarketing pests are still calling and wasting everyone's time.

November 28th, 2011 KSLH MI

It's usually Sears calling to renew warranty plans.

(815) 380-9515

October 13th, 2011 Idiots IN

Hey Reesy, you are an idiot. 801 area code is in UT, verifacts is located in IL, did you ever think that just maybe its a different company lol retard

October 11th, 2011 Reesy

"This is a verification from Verifax 801-839-7364"

Caller ID says "Verification FR"

Really, really sorry I answered the phone. Also really, really tired of all the scamming calls we are all getting.

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(360) 464-9953

August 29th, 2011 FarmersDaughter

i get calls from this place often, but never answer b/c i don't recognize the name

(616) 980-2387

August 20th, 2011 josie

next call from verafast and i file a complaint with ftc and call my state attorney general's office. i have told them several times not to call and to take my number off their calling list. The calls still come. So much for the government do not call list.

(800) 927-2291

July 23rd, 2011 Ginger AL

Oh, and they called me at 8 AM this morning!

July 23rd, 2011 Ginger AL

I've told them twice that I don't even use my Sears card any more, but they keep calling, wanting me to renew a service contract on items I no longer own. Annoying.

(815) 380-9515

July 18th, 2011 kia too IN

Alicia, shut the hell up

July 8th, 2011 Alicia

scamming company

(801) 839-7358

June 21st, 2011 Cate

They keep calling and have an automated message; They called 6 times today.

(517) 306-7601

June 6th, 2011 CK CA

I meant once or twice a day, see comment below.

June 6th, 2011 CK CA

The Do Not Call Website is www.donotcall.gov and on the Verfast website under Contacts is says "If you wish to be placed on our DNC list please call 440 331-6633. They have been calling us for several weeks at least once or twice a week. Very annoying!

(801) 839-7358

May 31st, 2011 Resident47 RI

If you do dump your newspaper sub over this issue, be sure to inform their circulation department on hard paper that the reason is their farming out sales duties to a pesky third party. I would not be too concerned with dropping or keeping the paper. Under the TSR you can revoke call permission anytime, whether you're still paying or not. The ''prior relationship'' would expire 18 months after your final payment, else the very day you tell them to take a hike.


I too used to have a scolding phone recorder greeting before robo-dialers were cut off at the knees in 2009. Really it's not very effective to try to get all the DNC registry exemptions to self-select, since so much of their dialing is done without human intervention.

May 31st, 2011 Mary MN

I've been getting daily calls from this number. Another site identifies the calls as relating to Star Tribune (Minnesota newspaper) subscription-related. (So the do not call list wouldn't protect me, since I'm a subscriber.) I don't answer the calls. Today, when my answering machine finished saying "We can't come to the phone right now. If you are NOT a telemarketer, charity, or political caller, please leave a message after the tone," the caller left a recorded message, saying "we will call you later." The other site had a non-toll-free number -- not local to Minneapolis -- that one could call to get off their list. I'm tempted to cancel my Star Tribune subscription, but I suppose that would just bring more calls, inviting me to re-subscribe.

(800) 927-2291

May 19th, 2011 DAN MO


May 15th, 2011 G.S. West TN

I received this call this AM.(9:30AM. Caller ID showed Sears. wanted me to renew my service contract. When I answered, nothing was said, until I asked "who was calling". She then said Sears. I first told her to call me back (Something I will always do in the future). Then said "Yes". She asked me to "hold on". After about 9 min, I hung up. She hasn't called me back. I gave no info. I assumed it was Sears, since she knew that the renewal was up was almost due. Now , since she has this info--------no telling what she wil do next.

I had a caller yesterday (9:30AM)--didn't get to the phone in time, and the caller hung up That # was 1-800-827-6653 Sears. I will report that with this # Thanks GS.West

(815) 380-9515

May 10th, 2011 kia too IN

Ashley is prolly uglyyyyyyy too. UGLY and POOR, not a good combo. bahahahahahaha

May 5th, 2011 Linda MI

I stand corrected.

May 5th, 2011 wow IL

actually we get paid hourly as well just fyi

May 5th, 2011 Linda MI

But Ashley should be aware that skip tracers by themselves have NO legal standing.

They cannot take you to court, nor can they put anything on your credit report.

The only thing they CAN do is succeed in finding a person.

And I don't think they get paid until they actually DO identify their target.

May 5th, 2011 kia too IN

hahahahaha ASHLEY is POOR!!

May 5th, 2011 idiots IN

mmm Smashley, what school did you go to were you had a lesson on "critics" since you claim that only people who go to school knows what that means?? And Im pretty sure the 100+ employees of Verifacts think this is a really company sooooooo yeah shut the hell up DUMBASS

May 5th, 2011 wow IN

clearly Ashley is in debt. And since Verifacts isnt a real Company then I guess the time clock I punch everyday, and the building I go to everyday, and the PHAT paycheck I get every week, and all the other stuff is fake too. mmmm thanks for "schooling" me Ashley. Wonder were Ive been going almost every day for 2 years then since this place is fake. And if a company you owe money to wants us to call you Id say thats a pretty legit reason. Heres idea, go get a damn job then we wouldnt be calling you dumbasses!! Have a great day!!!!!!

May 5th, 2011 Linda MI

They're not debt collectors, they're skip tracers. That means they look for people who are hard to find. In fact, their website is 'skiptracers dot com.'

You don't have to give them any information. In fact, the less you say to them, the better. Don't even acknowledge that you are YOU. If they called you, they should know who you are.

May 5th, 2011 confused MI

This number called me and wanted my address why? I wouldn't give it to them because my SSN was stolen so I thought it was someone trying to destroy my name again? What is this company and what do they do? I'm sceptical on whether or not I should file another 10 million page report on fraud :(

May 5th, 2011 ashley MI

haha you know what's even funnier that you dumb ass people are making fun of fucking innocent people on spelling and the fact that they're calling out fucking ridiculous scam place.. that your making yourselves looking fucking pathetic and ridiculously stupid yourselves.. grow the fuck up it's a complaint website DUMBASSES... have you fucking heard of critics im sure you haven't because you haven't been to school well i'll school you... if verifacts was real they wouldn't need to call peoples fucking phones to get they're shit. They'd have a legit and real reason as to why/how they need information.. dumbasses.:) Have a nice life bitches.

April 21st, 2011 wow IL

where ya at Resident47, its been along time since you have posted anything........did you get a girlfriend finally??

April 4th, 2011 geri hefferon NJ

I think this is an attempt at identy theft.

(253) 666-7652

March 22nd, 2011 bono

this caller leaves a partial voice mail. 'partial' being it is an automated message that begins once the machine answers, so the full message is not recorded. They call every day, at varying times. I don't answer. Never heard of them!

March 21st, 2011 Shirley MN

I just got my number and no one knows it except the people I want to have it. How on earth did this site get it? They left a recording stating that they would call me back later. Very annoying especially since I was in process of giving myself my insulin shots for the morning and stopped only to get this business.

(815) 380-9515

March 14th, 2011 idiots IN

hey Lana, its Verifacts not Verifax, you guys are idiots. The correct spelling is only on this site like ummmmmmmm 100 times. retards.

March 14th, 2011 Lana VA

it's gotta be Credit Collection company getting info. VeriFax isnt that sneaky!

March 3rd, 2011 Shameeka MD

I just got a call from this place as well and I am trying to research what it is and what the purpose of the call is for. Considering any information that we want listed with whom, we shall provide.

(206) 629-8683

March 2nd, 2011 Frank

This charity is rated very low for actual monies to research and treatment. Most of what is collected goes for expenses. You have to request the charity that they stop calling. I won't donate another dollar as a result of their low rating. I just wish they would stop calling or honor my request to remove me from their calling list.

(253) 666-7652

February 21st, 2011 Dan MN

Although the number comes up on caller id as being from Tacoma, Washington, when I answered they said they tried to get me to become a subscriber to the 'Star Tribune', the main newspaper for Minneapolis, Minnesota. I'm guessing it's a national telemarketing service that attempts to get people to subscribe to local newspapers.

(815) 380-9515

February 21st, 2011 ABCD IN

I have worked for Verifacts for almost two years. After reading all of the threads posted on this page I must say, I think alot of the people who have posted things are liars. In the 21 months I have worked for this company I have NEVER heard one employee swear at ANYONE on the phone. Sure they may get a little attitude here and there but when your told and called some of the stuff we are on a daily basis you would too. And as for the other comments about FDCPA and the national do not call list....we are NOT telemarketers so that list does not apply to use. And we do not need to disclose anything about being a debt collector because we are not one. We are drilled about the FDCPA rules and regulations at our time of hire as well as during yearly reviews. We know the law, and we follow it.

February 17th, 2011 wow IL

hahahaha that is awesome

February 15th, 2011 Resident47 IN

Yes, Im a loser. Yes, I have no job. Yes, I think Im smarter then you but deep down I know Im not. Yes, I have nothing better to do then look up stuff to type on this site. Yes, I need a life.

February 15th, 2011 kia too IN

I agree with KIA, do you have a job Res 47?? and how much do you owe in debt?? I hear you talking all this crap but you never answer any of the questions directed at you? My gues is you are jobless, bitter, and broke

February 15th, 2011 wow IL

you are going a bit dramatic arent you? Comparing employees at Verifacts and companies like them to drug dealers....come on now buddy.

February 6th, 2011 Resident47 RI

Oh yes, the hollow argument of "we're just following orders / we have families to feed". Sure, that's about the only bullet unshot, and if you return to prior comments you'll see I anticipated it four months ago. The car dealer who pressures people into foolish purchases has the same excuse, and so does the drug pusher on that one corner the cops know about but won't shut down.

When the job is to harass people about total strangers, often calling on false pretenses and doing things which skirt existing laws, those who work those cubicles have to decide for themselves how much of their self respect to trade for a paycheck. Everyone has a price, some much cheaper than others.

I "type a lot of big words" partly because my high school drilled us in vocabulary all four years. Unlike voices rooting for VeriFacts, my words are meant to educate, not obfuscate or misdirect. In their words the reason for calling is "employment verification". The more accurate words are "asset location". If their words were less fraudulent, mine would not even be here.

(800) 927-2291

February 4th, 2011 qb CA

i know my warranty is due soon ! how many numbers do these people have, obviously they dont communicate with each other!

(815) 380-9515

February 3rd, 2011 Know it All IL

you type alot of big words but that is about it. you talk about ppl losing jobs for whatever reasons, and I agree you sometimes cant predict what is going to happen with your employment. but why get on the case of a company like verifacts and its employees when they are just doing their job so they can pay their bills and keep their family from becoming homeless. think about it.

(800) 927-2291

January 24th, 2011 vinnie NC

these people call every day sometimes 3 or 4 times a day. I will not buy another thing at sears.

January 23rd, 2011 Jacquie CA

I have this number blocked thru my answering machine so that when they call they get a busy signal. My phone still rings once before it rejects the call and I see that they are relentlessly trying again anyway. Just now they tried twice in 10 minutes. They always seem to call right after a service on one of my Sears purchased items. I know I have at least one of my warranties expiring soon and I'm sure this call is to push me into renewing. Not gonna happen! GO AWAY!!!

(815) 380-9515

January 20th, 2011 Resident47

KIA: Your attempts at insulting questions are not germane to this discussion. Typical of abrasive industry apologists, you've not fully read anything I wrote and you have not seen any outside materials I've referenced. You have not read and comprehended the many VeriFacts complaints here which outnumber the kneejerking and self-righteous catcalls. You have no place to argue until you broaden your perspective.

The current leading cause of personal bankruptcy is medical debt. That in your camp's lights is the debtor's fault for becoming injured and sick while enduring the world's least humane health insurance system. Closely trailing is wholesale job elimination, but again, that's the debtor's fault for stupidly failing to select a career which cannot be outsourced to Bangalore, such as janitorial service or Wal-Mart greeter.

Twelve days ago the Supreme Judicial Court of Massachusetts invalidated two home foreclosures because the lenders involved did their usual slipshod job of transferring title, leaving the properties with no clear owners. That's Supreme, not Podunk court, which will make this decision a guide for many others trapped in utterly confused mortgage debt disputes. Oh, but the judges who see the issue clearly are only "making excuses" and should rather benefit their local economies through rendering families homeless by the dozen.

January 18th, 2011 know it all IN

hey Resident 47, just curious....do you even have a job? and how much money do you owe in debt? sounds to me like you are just trying to make excuses for yourself and ppl like you who cant or wont pay their bills. GET OVER YOURSELF

(616) 980-2387

January 12th, 2011 mc CA

206-395-7180 verafast keeps calling and hanging up...I am getting irritated!

(800) 927-2291

December 29th, 2010 BrainyBill

I just spoke with Sears Executive Customer Service. They can be reached at 888-266-4043. The gentleman that answered (Depesh) was professional, apologetic (sincerely I thought) and removed my number on the spot. He said it may take a few days for the change to have an effect (which I think is reasonable) but thereafter I should not receive any calls.

Time will tell, eh?

December 28th, 2010 tom H MA

Yup.....same as the rest, just keeps calling, maybe this could be part of future negotiations with sears on the next purchase geeeeeeeeez!

December 27th, 2010 Chauncey CT

Therse people are relentless. I've asked many time to be taken off their call list to no avail. I am sick and out of work (been woken up many times), so today I am making it my business to call Sears for the entire day and waste their time. If everyone called them for just one hour they would start to feel the pain. I just call the 800 number and tell them I am purposely wasting their time. No one cares, of course, but at least it is affecting their bottom line in some small way.

December 23rd, 2010 David OH

I've been getting calls by these people early in the mornings. My kids are out of school for winter break now and sometimes the phone wakes them up. It's too early in the morning and I don't answer unknown calls from 800 numbers anyway. The caller ID says "Toll Free."

(815) 380-9515

December 9th, 2010 Resident47 RI

With respect to your polite observation, "Agreed", the rest of my paragraph you'd quoted and part of my late September entry have already sketched my answer to you. Consumer debt is not a black/white issue, and it's not a moral but a business problem.

Right now you have people losing their homes over flimsy papers and ultimately unproven claims. The collector practice of bombarding the wrong people with calls and demands, and often making them pay unjustly, is a leading reported complaint all over. The majority of people drowning in debt never got there by choice but through the manipulation of lenders who structure their lopsided agreements and practices to keep debtors in a permanent state of near-default. That race to the bottom starts with the lender and ends in personal bankruptcy and/or inability to work and function.

Don't take my word, read anything Elizabeth Warren has said the past few years and find the excellent primer "The Debt Machine", released this summer by the National Consumer Law Center. I think one takeaway is that we don't have physical debtors' prison any more because we've legalized embezzlement in a sense, creating a financial house arrest (house optional) for millions of citizens.

If you've never been on the wrong end of a collector's spear you don't know what it's like to be run ragged like wounded prey and have your rights abused. In my experience and that of countless others, that bad behavior is the norm, no matter what industry lobby ACA might say. You can "do the right thing" all your life and still be accused like an enemy of the state, still be subject to behavior so hostile it's split marriages and driven a few people to suicide. I think you could forgive some of the consumer frustration and outrage when you see the whole view.

Even if there is a legitimate debt at issue, that does not obviate protection under long-standing state and Federal laws from predatory lenders and collectors. Those entities prove every day how much they hate being constrained. When the major credit bankers were hauled before Congress a couple years ago, did you notice how they squirmed when challenged about their constant repricing, penalty stacking, fudging of due dates, and so forth? Look at all the huge judgments the FTC and state attorneys general have won against collection agencies who simply won't follow the rules, because they interfere with their exploitative business model.

One of the niceties collectors must observe is not forcing debtors to prove the agency's own claims, and by extension they can't go drilling for data which more properly belongs in a court case. It would be nice if a company as apparently persistent as VeriFacts would help the consumer sniff out chain of title, standing to sue, identity mixups in debt accounts, and so many other common disputes without having to beg a judge. Instead we have an outfit dedicated to shadowy capture of people and a hunt for their assets regardless of circumstance. What people report about VeriFacts tactics would be considered too shady if not illegal if tested under the FDCPA and related laws. The critical question is application, again whether the deployment of such an undisclosed skip tracer amounts to laundering of illegal practice.

December 9th, 2010 agreed IL

and i would laso like to state that I am neither an employee or connected to this or any other company of its kind. i do owe money and i did receive a call from Verifacts - just got to reading some of the comments and wanted to put my 2 cents in

December 9th, 2010 agreed IL

been kinda reading the dispute between annoyed and res47, not that I like getting calls either but res47 in your last reply you bring up annoyed's comment "... why people get so mad when companies try to reach them to settle the issue before it gets out of hand" and you reply with "By the time a debt dispute inspires skip tracing, it's already out of hand" - my question is who's fault is it that its out of hand?? not the company but the person who owes the money. im gonna have to side with annoyed on this one. if you owe money you should pay it, period. if you cant then you must be ready to deal with the shit storm. if ppl would just do the right thing it would never come to skip tracing and phone calls and garnishments. i agree that calls are annoying and frustration but, come on, its the debtor's fault not the ppl calling

December 7th, 2010 erick IL

same story as alll the rest. just updating their records was their response.

December 4th, 2010 Resident47

Quoting annoyed:
"... maybe people get on sites [and badmouth]"

The complaints are not from "a few people". You should know that filed complaints usually represent many more with grievances who for some reason never spoke. Yes, the reports may be unreliable, but confused call targets have little to gain by playing spin doctor as VF employees do. Yes, I did speculate, since it's what I must do until defenders of VeriFacts become more transparent about its practices and motives. Unlike you, I didn't come here with false assertions, so I offered my disclaimer.

You've offered no arguments against my scenario, painting VeriFacts as a conduit for laundering Fair Debt rights abuses. You have offered misdirection, incorrect statements, and a little character mudsling. If you want to calmly refute my theory straight and honest, please inform us.

annoyed again:
"... why people get so mad when companies try to reach them to settle the issue before it gets out of hand"

By the time a debt dispute inspires skip tracing, it's already out of hand. The major lenders have ample chance for peaceful settlement on the path to charge-offs, but they would rather pile on the risk until debtors are forced to default. I think the frustration begins with those lenders using, and quietly bankrolling, collectors and tracers and lawyers for their dirty work without publicly soiling their hands.

The anger only escalates when your reps call, and often for the wrong party, with a snotty attitude and dig for intel on locale, property ownership, and employment to which they are not entitled but think they are. People ask your reps quite reasonable security-minded questions and get foggy non-answers or hostile treatment. The call recipients do not start those fights.

Then you come back here and start the spinning again .... "Oh no, ma'am, we're just updating for a company that wants to get in your business .... er, I mean, give you the business ... no wait, you have no business with ...." Please -- If a companies with a healthy existing relationship want to "update info", they'll do it directly, or at the least through an entity which can be authenticated at both ends of the inquiry chain. Going direct they lose less in translation and maintain customer trust. Clients of VeriFacts don't want anyone's business, just their money by any means.

November 4th, 2010 annoyed IL

They are trying to reach you to update information for a company that you are doing business with. Just answer their calls and if you have questions just ask them! They will be more then happy to help you anyway they can!!

November 3rd, 2010 l.m

They call & call & call. How did they get my cell phone #? Why r they asking for personal info?

October 21st, 2010 Broke IN

I received several calls from this number. Upon calling it back I spoke with Riley Henson and I must say not only was she very polite and understanding but she was also very very helpful. She expalined exactly what they do and gave me a phone number and a contact person for the company that hired them. I'm not sure why everone else's posts are so negative. Maybe because when they call this company back they are already in a bad frame of mind so they start the conversation off bad, Im not sure. But if you would just call them back and speak to them the way you want them to speak to you I think you would see that they arent back people and they are not out to get you. Riley Henson should be given a raise for doing such a great job and answering all of my questions!!!!

October 14th, 2010 Annoyed IL

Try calling the main office line at 800-542-7434 and asking for a manager. Provide them with the number that is being called and they will pull up the file the number is linked too. Then simply ask them to mark it wrong and you will not receive anymore calls :)

October 13th, 2010 Anne

I have been receiving several calls from 877-506-8170 looking for a Arron Williams and I asked them to stop calling and now they have a automated to system calling now and was refered to call 815-380-9515 and I am still receiving calls from them 3 times today

(888) 760-2478

October 13th, 2010 tamara 57 Moldova, Republic of

Noapte buna te iubesk tare tare

(800) 927-2291

October 12th, 2010 eilene MD

My aunt reported this number to me, since is does not have a computer. She said they called early this morning and call at least twice a day. She will not answer because it is an 800 number and no name comes up on the caller ID.

(815) 380-9515

September 29th, 2010 annoyed IL

The first line of your response says it all, "Please note in my prior comment that my submission was speculation" which is pretty much what your whole drawn out response is. You give comments such as, "From the complaints I've read, "expert phone inquiry" translates into hostile posture and abuses forbidden by the FDCPA. Maybe not from every cubicle, but it happens" Well don't you think that just maybe people get on sites and type things that are not true because they are mad or angry? Just because a few people claim to be cursed at or harrassed doesn't always mean it's the truth. I can't speak for every third party company, but as far as VeriFacts goes, we are a ligit company. And for your last line, "Most citizens caught in debt traps did not once sit wild-eyed with credit applications and gloat about which bank they would screw next" I never claimed that the people we call are screwing anyone on purpose. I'm just trying to understand why people get so mad when companies try to reach them to settle the issue before it gets out of hand. Your whole response is simply based on speculation and hearsay. And quite frankly I'm wondering where you find the time to go from site to site "doing your homework". I, on the other hand need to get to work. Have a great day!!

September 29th, 2010 Resident47 RI

"annoyed": Please note in my prior comment that my submission was speculation. I never condone kneejerk responses from any side. Tell you what, I'll do my homework if you do yours. I've reviewed the entire VeriFacts promo site and several other consumer forums citing the firm.

Quoting annoyed:
"... we are not hired by debt collector's. ... companies that hire us are the direct company that the money is owed to!"

Quoting VeriFacts:
- "We serve creditors, collection agencies and attorneys, and debt purchasers."
- "Maximize collection results with this program ... Designed for accounts due to charge off (or have recently been charged off)"
- "Our OldGold program is deliberately designed to find the accounts that you’ve written off and archived, those with no location action performed in the past 12-24 months."

Looks to me VeriFacts is happy to "serve" both first and third party collectors. I'd assume the "skilled, highly experienced skip tracing professionals" don't work as volunteers.

Quoting annoyed:
"If the [client] is wanting the information to indeed garnish wages or they are looking for assets to seize, they have every right to!! They deserve their money just like you would yours."

First party creditors -- who have done no consumer harm -- should be paid promptly whenever possible. However, purchased debt accounts are frequently rubbed in the faces of people who have already paid, or never owed them. Others were discharged in bankruptcy or have long expired under statute. For those cases the debt buyer's rights end where the FDCPA begins.

Quoting VeriFacts:
- "... Locate attributes include residential addresses and telephone numbers, workplace addresses and telephone numbers, bankruptcy filings, jail, deceased and real estate ownership."
- "POEConnection searches are based exclusively on obtaining Real-Time employment information and new points of contact ...."

You would prefer I use the term "skip tracer" and not "data miner"? I'm not seeing much difference in the outcome. The site also crows about how its staff doesn't just scrub databases but so skillfully works the phones. From the complaints I've read, "expert phone inquiry" translates into hostile posture and abuses forbidden by the FDCPA. Maybe not from every cubicle, but it happens.

Talking of law, the site is keen to lead with the phrase, "Skip tracing has been our only business". This may be both a promo claim and a DISclaimer. This summer an Arizona district court reluctantly shot down an alleged debtor who tried to pin FDCPA and FCRA violations on VeriFacts. The FDCPA part didn't stick because per strict definition a skip tracer is not a collector. Between the lines, the plaintiff failed to demonstrate a business connection, though it's unclear if that would have helped.

In this sense my initial theory may be correct. This is the possible event sequence I imagine:

1] Collector wants report of assets from seemingly judgment-proof debt account, or "net collectible dollars" in VeriFacts lingo.
2] Collector retains outside skip tracer to be the mole, by nice or nasty means, to gather intel covertly.
3] Tracer collects data from first and/or third parties _without_ the applicable burden of disclosure mandated of collectors by Federal and State debtor laws.
4] Collector decides from intel an alleged debtor can pay default judgment and sues.
5] Debtor tries to defend based on bad behavior of skip tracer. Collector's lawyer shrugs and says his client did none of those hateful things.
6] Judge is distracted, or left ignorant of debtor protection law, or in the pocket of collector, and does not see intent of FDCPA may have bearing. Debtor loses motions, and then assets.

Now what if VeriFacts is operating while an account is pending response to a validation request? What if it learns the debtor has a legal rep? A collector can't legally call the alleged debtor or any suspected peers, but maybe its hired gun can? What if VF does all this for a cost greater than internal skip tracers yet still less than through legal discovery? Note I did not say VF has operated this way, only that the current law does not specifically say it cannot. I can't think of a better way to attract business from rogue collectors seeking to launder their worst tendencies.

When respondents report bad behavior from a hired skip tracer which is identical to that of debt buyers, I don't think they could be blamed for confusing the two. I don't want to hear the usual weak defenses .... "We have an ethics code", "We simply follow orders", "We have mouths to feed". If FTC staff opinions on various abuses of debtors are any indication, they hate end runs around the law even worse than direct violators.

Why is it the majority of people in this thread claiming to be VeriFacts employees, and its fist-waving supporters, and debt industry apologists in general, are so quick to anger, so easily paint all who are named in debt accounts as scofflaws? The collection industry is feeding madly not on willful debt but the fallout of a very real Recession. Most citizens caught in debt traps did not once sit wild-eyed with credit applications and gloat about which bank they would screw next. (Though the reports leaking from behemoth lenders draw a pattern saying the reverse treatment has been true.) The best answer to any collection attempt is not "Pay Youse Bills", but "Verify and Prove", because the modern collector could be and often is wrong in its targeting and its approach.

September 27th, 2010 annoyed IN

Well Hank, we don't have any responsibility for the numbers we call that are wrong. We simply call the numbers that are on the file. If they happen to be wrong,it is not our fault. If people would answer the phone the first time we call and simply tell us it's wrong we would not call back. However, when people ignore the calls then yes we call back. Otherwise how are we to know it's wrong or not.

September 25th, 2010 Hank

After several weeks of calls from the number I now know is Verifax, I picked up the phone. The robomachine had already hung up. I called and gave my number. The asked if I lived at an addess on the other side of town, which I did not. They had the wrong person with the same name. I asked to be removed from their list. They said they would do that but they could not stop other companies from calling. OK. I have read the comments below from people who I assume work for Verifax. You make no apologies for calling deadbeats. Fine. Do you not have any responsibility to those you continously bother in error to inform your clients that they have an incorrect phone number?

September 23rd, 2010 lol IN

I live in Sterling IL, were VeriFacts is located. For all you BUMS out there with no job who can't pay your bills, I heard they are hiring bahahahaha. Get a job retards.

(800) 927-2291

September 15th, 2010 Irritated FL

I got calls last night from 800-927-2291 from about 8:00pm to 8:20pm. They called me SIX times in that short period of time. The first time, I let it ring, as I know if it's a toll free number calling me, it's a solicitor and I don't want to be bothered. I did not answer the first time, then 2 minutes later they called again. This time I just answered and immediately hung up to stop the ringing (as they let it ring 15 times or so), they called back after that about 4-5 minutes later, then another couple of times. VERY ANNOYING!

So, this morning first thing, I get a call from 800-827-6655, I did not answer it. I came online and found that BOTH of those toll free numbers are from Sears Protection Agreements. I called the 800-827-6655 and told them to remove me immediately from their calling list. The girl asks for my phone number saying she could put me on No Soliciting. Then after I give her my phone number, she states that she also will need my name and address. I said I did not know for sure that this is even really Sears and I am not giving anything other than the number they keep harassing me at. She said she could not do anything without my name and address.

So, I went to Sears.com and got their customer service number and was told to call the Protections Agreement people directly at 800-927-7836. So, I called them and told them to remove my phone number immediately. I also told them that I had received in the mail a Protections Agreement offer for a power washer I purchased back in 2005! Five years ago, I purchased this and they are calling me and harassing me like there is some kind of an emergency!

So, the man or lady that answered the phone (could not tell by the voice and name) is Jermayn. She said she would remove me and apologized. I told her that from a company like Sears, this is VERY unprofessional to call someone so many times in a 20 minute period then to start it right back up the next morning. I also told her that this is a common practice as there are many complaints online at many different websites about this issue.

Hope this information helps someone else.

(206) 395-7171

September 13th, 2010 Marilee MN

This company calls from several area codes. I tried calling back, but it rings and disconnects. Seems fishy if you ask me.

(815) 380-9515

September 9th, 2010 Stupid People IL

Reading all of these postings makes me realize how dumb people are!!! Just pay your damn bills and people wont be calling you. They don't have to follow the do not call list- because they #s that they are calling have been on a business file of the people that they are calling about. Just pay your damn bills and they wont be calling you. And I can guarantee you that they dont swear on the phone, as a current employee, our calls are being recorded on our end however the person that we are talking aren't being recorded since our calls are outbound. The reason that we have your information- is from the company that you are doing business with. They release it to us. So just get over yourself and be an adult and pay your bills and update your information!!!!!!!

September 8th, 2010 Get over it IL

I agree with annoyed!!! It's not our fault that you can't or won't pay your bills. We are just doing our job to support our family and children. I know that its hard out there now of days, but be the adult and call the companies that you are doing business with and take care of your responsibilities.

September 7th, 2010 In Debt WV

Veri-Fax/Facts is an information verification company hired by, or usually hired by, a company to whom you owe a debt. Although I was initially very skeptical (and agitated), I realize that they are only doing the job they were hired to do. I contacted them back and asked for information on the company who had hired them to locate me and they were very willing to supply me with the information I requested. I contacted the initiating company and was able to settle the situation. Yes, I'm broke...we all are...but it is my debt and it isn't their fault I owe it so why be nasty to them?

(800) 927-2291

September 6th, 2010 Charlene MO

Called 3 times this morning, starting at 8:15am
on a holiday!
How do you make them stop?

(815) 380-9515

September 4th, 2010 annoyed IN

oh and its skip tracer, not data miner!!!

September 4th, 2010 annoyed IN

Resident47, we are not hired by debt collector's. Why dont't you get your information straight before you post. The companies that hire us are the direct company that the money is owed to! We do not resell the information to other companies such as debt collectors or lawyers. If the company the money is owed to is wanting the information to indeed garnish wages or they are looking for assets to seize, they have every right to!! They deserve their money just like you would yours. I'm not saying I don't owe money to anyone, I do trust me. All I'm saying is you can't get mad for people trying to collect what is owed to them!! People really should do their research before they post comments for the world to see!!

September 3rd, 2010 Resident47 MA

Yes, "annoyed", you are the only one with your complaint in this thread, as the "well said" troll shares your writing style. It's not so farfetched to imagine a debt collector hiring a data miner to do its aggressive skip tracing in order to skirt FTC laws regarding consumer privacy. Naturally the collector would want a way to trick people into revealing they have wages to garnish and assets to seize without the legal process normally required. The "pay yer bills" mantra is not so bloody easy for everyone, or else the collectors would not now be scrambling to feed off the misfortune of the jobless and displaced.

September 3rd, 2010 well said IL

right on "annoyed" - couldnt have said it better then that

September 1st, 2010 annoyed IN

Okay, serioulsy, am I the only who is tired of hearing these people who owe money to companies crying that these companies are finally doing something about it!!!?? I mean really people. If you lent someone money Im pretty sure you would want them to pay you back. And I'm also sure if they didn't you would try to find out where they were so you could talk to them. This company does not collect money. They have nothing to do with the financial aspect. All they do is provide the company with a good number, address, and sometimes the person's poe, or place of employment. If you don't like getting calls at work or home or having family, friends and co-workers getting calls about you then all you have to do is one very simple thing.....GET AHOLD OF THE COMPANY YOURSELF AND PAY YOUR DEBT!!!!! But no, it's so much easier to call the employee's that work for VeriFacts names and suggest that they are in some way trying to rip you off, when in actuality you are the one ripping someone off. So do us all a favor and stop complaing, get off the computer, get a job and pay your damn bills!!!!

August 27th, 2010 jjc NJ

A lady called my job asking for my new address and apparently knew my old address. I asked her where she was calling from she said, verifact, i said and exactly who are u , she said she works with companies i do business with, i hung up. I became suspicious so i searched online and found this link, found it informmative.

August 27th, 2010 painfully dumb IN

Painfully Aware, You are an idiot. You can lie to me, you might be able to lie to yourself, but in the end you know I'm right.

August 26th, 2010 Painfully Aware IN

Data Miners! Data is the new gold, the great data rush (see google+data+mining). Fight back, tell them nothing! Anyone who works for this or any other "information verification" company are filthy swine! SWINE!!
p.s. You can lie to me, you might be able to lie to yourself, but in the end you know I'm right.

August 25th, 2010 Employee IL

In response to Ms. Mc, the whole guilt trip isn't really fair. Yes we make money by locating people who owe money. But we too are trying to support our children and our families. Verifacts is a business who is out to make money jut like every other business. The aren't a scam and they aren't trying to steal anything from anyone. We go to work each day to do a job and in return get paid for it.

August 24th, 2010 MS.Mc GA

We received one of these calls or rather a company where my friend works asking about my husband and wanted to verify that he worked that company. Well my husband has never worked for that company and how thry got his info is beyond me. They also had his SS# and i'm not sure how they got it but there just grasping at straws to pull information on him. Most everything is public record we have no pirvacy anymore. Yes we have debt out there and we have paid what we can pay. We can only pay our basic household now and i have sold anything worth any money so I don't have anything to give just trying to provide for my kids and thats all we can do. So you guys have fun calling people and getting personal info at least i hope your getting paid.

(206) 395-7171

August 10th, 2010 JT in MN MN

I suspect this call was from the Star Tribune wanting to renew my Sunday subscription.

(815) 380-9515

August 9th, 2010 Wrong IL

Mr. B,
You obviously have NO idea what you are talking about. VeriFacts does not sell information to anyone. We hired to find people whi skip out on their bills. The companies that hire us are the direct company that the money is owed to. Get your facts straight before you post!!

(206) 395-7171

August 8th, 2010 DaveInMpls MN

Verafast called twice. Once on Saturday (08/07/2010) and again today, Sunday (08/08/2010). They claim to be representing the Minneapolis StarTribune Newspaper, offering free home delivery of a newspaper product available to non-subscribers in certain zip-codes only. The address and zip code data they had was not correct, and the phone number they called has been on the Do Not Call Registry for more than 6 years. Furthermore, I've contacted the StarTribune several times over the last several years and told them not to call me. So, they 'farm it out' and have their henchmen call me instead. Verafast is, in my opinion, a scam-artist company that hires people to make telemarketing calls from home to support the dying newspaper industry. This includes starting subscriptions, collections, follow-up calls, etc. To date, they have ignored my do not call requests, and I have filed complaints with the FCC at: esupport.fcc.gov and the Do Not Call Registry at: complaints.donotcall.gov I can hardly wait for the political stuff to start ramping up....

August 7th, 2010 r AK

The calls started 7/31/10. The Do Not Call isn't working. I am not answering the call because I have not given out my phone number. I do have the option of blocking the caller for a certain price but why should I have to pay to do that?

(815) 380-9515

August 6th, 2010 Mr. B CA

This number, 815-380-9603 is a company in Illinois called Verifax. Warning they are a shady company that digs into the backgrounds of people and then sells the information to the highest bidder. I have found that they often will play "both ends to the middle", i.e. hired by one company to do background checks on a person then they sell this information to sleazy attorney's that specialize in shady collection practices. DO NOT GIVE THESE PEOPLE ANY INFORMATION IF THEY CALL.

August 6th, 2010 bahahaha IL

Actually VeriFacts is NOT a collection Agency. We do NOT collect anything but information. It is NOT a scam. The Do Not Call List does NOT affect us because we are NOT telemarketers. Get your information straight before you run your mouth!!

(206) 395-7171

August 4th, 2010 Jamuelle MN

The calls started about a week and half or so ago. They call 8-10 times a day. One time it was well after 9pm. The Do Not Call list isn't working, there is no one on the other end of the phone, and it is daily. As I am writing this message, it is not even 11am and I have gotten 3 calls already. Anyone have any ideas on how to enact some "phone-rage"? It is getting ridiculous.

July 30th, 2010 T MN

why do u keep calling? who are u looking for?

July 26th, 2010 Foxtrot VA

Hello this is a service verification. We will call you back later.

(815) 380-9515

July 23rd, 2010 MR. E CA

Hey Verifacts, SINCE your SOOOOOOOO good at getting the phone numbers, addresses, and work phone number to the family and friends of people you’re attempting to gather information or collections on. Then I would like to hire you!!! Yah that’s right, I got a job for you. Why don’t you track down the REAL birth certificate for our buddy BARRACK OBAMA so we can VERIFY his eligibility for employment!!! Please reply with the cost of such a task. Money is no object, I know 100+ MILLION Americans who would donate to such a cause.

July 23rd, 2010 MR. E CA

I want to know why they keep calling me to verify employment of people’s names I have never heard of. I know for a FACT 100% that no agency is trying to collect from me, not to brag or boast, but IM pretty Freaking Wealthy so I know for a fact it isn’t for collections on me. I own my own business. My last name is in the business name and most of the time they are calling for someone with that last name, stating that the person reported they worked for me in 2007 or whatever. They have also called looking for the name of someone without my last name and for some reason I called them back and decided to ask for that very same person, and low and behold I got a person of that names voicemail. How generic. Look I am always trying to keep myself and my business away from identity theft. If they would just call and give the real reason for the call I would love to help them out, I am not going to give my SS# to anyone over the phone. EVER!!! I also am not going to get mad or emotional over the call. If they call and leave a message, I delete it. If they call and I answer and they don’t/won’t answer my questions before I give them my info I will simply make monkey noises on the phone until they hang up or laugh at them or talk about a random subject. Who knows, maybe if they think I’m crazy they will stop calling. If they don’t then maybe we'll both get a daily chuckle out of it. But until they are SERIOUS, PROFFESIONAL, and HONEST about the nature of the call then I cannot display any of those traits either.

(616) 980-2387

July 22nd, 2010 SGH WI

I called the number and entered my phone # I hope the 2 days work ughhhhhh I HATE these calls!!!!

July 22nd, 2010 dennis MN

In response to "allure5454", there are plenty of other ways to make a living OTHER than disturbing people to no end. I don't understand your comment and would prefer for Verafast to stop calling me as well!!

(888) 760-2478

July 22nd, 2010 Phoc Mi CA

Kari Lynn Michel of Red Bank, NJ - This woman is the annoying , collection agent for OVER 50-75 companies. Keeps calling and calling and calling....Now that we have her PERSONAL CELL PHONE NUMBER why don't we return the wonderful annoying callls she has been so kind to give us eh? Remember to *67 before you call. *6719173120381

(800) 927-2291

July 21st, 2010 KD AL

It is Sears who have called 6 times a day for the past 3 weeks ...I finally had enough and answered the phone and asked them to take me off the phone list. They are HARRASSING people who didn't buy an extended warranty at the time of purchase on household items and demanding to know WHY we didn't take out an extended warranty. They call from 9am -9pm every day of the week, Sundays included. They said it would take 30 days to remove my phone number from their phone list

(815) 380-9515

July 17th, 2010 sterlingky

they keep calling for somebody else- keep telling them I'm not that person and to take my number off the list- still call. I talked to the supervisor today and he said it is Verifax calling and if they call again to ask for him. Well, I have family on the police force and can verify I'm me with my phone company and have threatened to do that! They have something that state offices told me to tell them when they call which is basically telling them they are harrassing me (because if creditor calls, it is harrassment b/c they are not the company you owe money to that is calling you) and I can take them to another level. If they call you, tell them you will call your phone company and local police to verify they have wrong number or that they are a creditor harrassing you.

July 8th, 2010 Valerie DE

Just received a call from Verifax. Came up as 815-516-8767 though. They asked for me. I said "she isn't available, can I take a message?" since I didn't know who it was. She then said that maybe I could help her and that she just needed to verify that Valerie's mailing address was xxx such and such a street (she recited my address). I then asked what company she was calling from. She told me Verifax. Other companies such as banks or credit cards get Verifax to call and verify information, she said. I do not own any credit cards or bank accounts. I told her I wasn't comfortable giving out "Valerie's" information since I wasn't her and asked her to call back some other time. Now I know to just not answer. lol

(360) 230-1687

July 2nd, 2010 Arizona AZ

This people have called me twice in one day four hours apart, the first message saying they were Verafast and confirming information and that they would call back later and they hung up, I just moved and was getting and extra phone line install at my new house but then I called the company that I had originally hire to do the job and they said that they didn't called me so I left it as that, then four hours later they called again and when I picked up the phone and said hello they hung up, the back round was noisy kind off like telemarketing place.

June 23rd, 2010 A VA

You have to dial a "1" before the number first, but a "Customer Service" machine will answer. Enter your phone number and wait for it to be read back to you. Press "1" to confirm, and the machine tells you that you will be removed within two business days.

(815) 380-9515

June 17th, 2010 Danielle MD

They called my place of employment and they didnt relaize it was me on the phone. they said they were calling to verify i worked here and they said my last 4 over the phone, as if someone here would know it. they said they were a company jsut keeping tabs on things

(360) 230-1687

June 14th, 2010 Bill VA

This number calls me once a day. Sometimes the voice recording says they will call back, sometimes not.

June 13th, 2010 David VA

I'm on the do noy call list but they still call.

(440) 331-6633

June 11th, 2010 OliverBROOKE

It is understandable that money makes people independent. But how to act when someone does not have money? The one way only is to try to get the lowest-rate-loans.com and just secured loan.

(815) 380-9515

June 4th, 2010 chris a. CA

i received 2 calls from a 877 number which an automated service asked for my last 4 digit of my social to verify my id, and left this number to follow up with. when I called this number to see who it was is only has an automated message center for Verifax. shady.

June 3rd, 2010 VeriBullshit CA

To the folks who have posted stupid and catty remarks such as "pay your bills" etc, Fuck You.

What other people do or don't do is none of your fucking business. In fact, if it's a credit card company, Fuck all of them and you along with. Those are unsecured loans and the risk is factored in.

We do all understand that the banks and the rich have only gotten richer over the decades, don't we?

And yes, after pleading with one CC company to back off their loan shark rates, and they refused, I stopped paying all of the leeches. You won't ever see me with another, and it won't be because I can't get any more, I wouldn't touch them again if THEY PAID ME interest on their 'loan (thievery)' co-signed by our Congress. Yeah, 'of the people, by the people, and FOR THE PEOPLE" --- Uh, not anymore it's not

(800) 927-2291

June 1st, 2010 dljames OH

They call repeatedly at all hours. "NOT PROVIDED" on caller id. I never pick up. I have never bought anything from Sears, so I think they are masquerading as Sears and phishing.

May 31st, 2010 Kari NM

Woke us up early on Memorial Day and called several more times. Blocking this number so only rings once, still annoying. Sears makes a lot of $ selling service agreements.

(815) 380-9515

May 28th, 2010 robert NJ

they called and said wanted to verify information

(206) 395-7183

May 27th, 2010 David MN

Have received numerous calls from this company (Verafast). Have filed a complaint with the National Do Not Call Registry. Usually, they are calling regarding your local newspaper subscription. Call the local newspaper and complain. It will be in their best interest to have your name removed from the Verafast call list.

(815) 380-9515

May 26th, 2010 suzannealrousan

Verifax called my mother at work and asked how long i had worked there. at no time did they mention "this was
an attempt to collect a debt and any information obtained will be used for that purpose." the caller id said "illinois call"

(800) 927-2291

May 25th, 2010 Lynn FL

It is sears!!!! I called and they said they would take me off of their list....yeah right.....5 times a day and they never leave a message. I saw on here that it was in fact Sears and then when I called they did answer "Sears"
So I guess if you want the calls to stop you have to call and ask them to stop.....I pushed #5 on the phone prompt thingy!

(815) 380-9515

May 21st, 2010 Christina CT

They just called me at work and told my employee they wanted to update a business profile! People are such scam artists today!!

May 19th, 2010 Dee NY

They called my job to verify employment. I took the message since we dont give out info. She wanted to verify my employment? Her name is Summer the number she gave me was 800.545.7434 x. 676

(360) 230-1687

May 19th, 2010 Amy VA

I received a phone call from them, the caller ID said Verafast and when I answered, there wa an automatic message saying they were Verafast and confirming information and then hung up. When I tried to call the number back from caller ID, it was not in service. Weird.

May 17th, 2010 Duke VA

This number calls each morning around 9 Am EDT and a voice recording say they will call back again.

(800) 927-2291

May 16th, 2010 Richard PA

I had a Sears repairman do some work here--and every day since then (two weeks) I've been getting one or more calls per day from a couple of toll-free numbers regarding Sears warranty protection. Total nuisance.

May 12th, 2010 Ronnie T. TN

When I answered whoever it was hung up.

(206) 395-7183

May 5th, 2010 Kat VA

Somebody named Mary wanted me to subscribe to the Washington Examiner (whatever that is). I hung up and am going to file a complaint as we are on the DNC list.

May 3rd, 2010 SailR MI

Evidently the machines work 24/7. Continue to get calls from the number, no message, no nothing. There "oughta be a Law" Ah, freedom of harrassment ..er.. speech.

(440) 331-6633

May 2nd, 2010 ErinWalter35 Netherlands

If you are in the corner and have got no money to get out from that point, you would need to receive the loans. Because that should help you unquestionably. I take small business loan every time I need and feel myself OK just because of that.

(206) 395-7183

April 30th, 2010 Tom MN

Have rec'd 3 calls from this number in the last week. No messages ever left. When I did pick up once, the automated message simply stated Verafast and their phone number.

(800) 927-2291

April 28th, 2010 zibby IN

Caller ID 800-927-2291. No name or msg left 4/28/10

(206) 395-7183

April 27th, 2010 Dislike Scams MD

Here is the web site for Ver A Fast:


These sleazes brag that they are a large customer contact company and that their goal is to satisfy the customer! Their web site mentions that they do surveys and I THINK THAT THIS MAY BE THEIR LOOP HOLE AROUND THE FEDERAL DO NOT CALL LIST LAWS!

I think all of us who have been harassed by Ver A Fast calls should complain to the Ver A Fast company via calls and emails (I wonder how annoying WE could be?). Also, I urge others Not to read papers (free or not) from companies that do business with Ver A Fast.

April 27th, 2010 Dislike Scams MD

I have had MULTIPLE calls in the last week left on my answering machine from a automated message that says "This is a service verification call. We will call back later." I called back the number (1-206-395-7183) last weekend and the phone was anwered by another automated message that did not identify the company and said that I had to give them MY number to be put on a Do Not Call list (I am already on the government's official Do Not Call list). I did not leave any information because this looked like a SCAM OF SOME SORT. I checked the 206 area code on the internet and found that it is a code for Washington State. Today (4/26/10) I picked up the phone when it rang --it turned out to be a representative from Ver A Fast (a telephone call service group). The representative (she said her name was Monica Lightfoot) told me that Ver A Fast is located in ROCKY RIVER OHIO but somehow (she didn't know how) they were able to make the automated calls appear as if they were from Washington State (this REALLY made me think it's some type of SCAM). "Monica Lightfoot" confirmed that the computer generated calls were from her company and that she wanted to know if I wanted to keep receiving the Washington Examiner for free.

PLEASE -- IF the Washington Examiner is really paying these folks to harass potential customers with numerous phone calls maybe we should blame this all on the Washington Examiner!

I asked to speak to her supervisor and spoke to the Call Center "System Manager" named "Jonette Sims." Both Jonette Sims and Monica Lightfoot gave me the name and number of a Mary Phillips -- (phone number 800-840-5386) after I asked for a higher supvisor. Monica Lightfoot also gave me the following number to find out more about Ver A Fast: 800-531-1223.

These folks are VERY ANNOYING (at a minimum). According to the Ver A Fast web site they have computer software that calls people for "service verification purposes". What a business!

I am posting this here in hope that if we all share info maybe we can find a way to stop this type of activity (or at least identify companies that do business with call centers who steal our privacy and peace in our homes).

April 26th, 2010 J T TX

Will call back!

(815) 380-9515

April 21st, 2010 CYNTHIA J SC

I received a call wanting to update information. This is a bogus caller and wanted to update for whom? For what?

(206) 395-7183

April 20th, 2010 rml MN

This company calls my elderly father multiple times a day. Trying to stop these calls is next to impossible.
I have reported this company to my state's attorney general consumer division.
Horrible people taking advantage of the elderly!!!!

April 16th, 2010 This is a scam MN

Called back and they said "thank you for calling customer service", if they were a legitimate company they would state their name. SCAM

April 15th, 2010 akoras MD

Verafast called this morning at 10am. Iwant them to stop calling. I am already on the Do Not Call List. How dare they invade our privacy like that?

(800) 927-2291

April 11th, 2010 bob FL

Calls almost every day, sometimes more than once.

(206) 395-7183

April 1st, 2010 Brian MN

Who the F are these people & why are they calling my personal cell #??

(815) 380-9515

March 31st, 2010 CJP NY

Called to verify my employment for credit card update. The number was 815-380-9515 from Rockford, Illinois.

(208) 991-1208

March 31st, 2010 e. george FL

Called back and voice message say's I have reached "I have no idea" and mailbox is full

(206) 395-7183

March 30th, 2010 J NY

They call every day! I either don't answer or just pick up and hang up immediately. If you do answer, there's nobody there, so it must be an automated calling device. And we're on the Do Not Call List, so they're circumventing that with some scam, I'm sure.

(208) 991-1208

March 30th, 2010 Empty AZ

Recieved telephone push poll for Carly Fiorina. We are in Arizona and have nothing to do with the CA race.

(206) 395-7183

March 26th, 2010 Trish

Call most days. I don't answer and have answering machine turned off. Pests!!

(800) 927-2291

March 26th, 2010 Noperi AZ

I receive these calls day and night, for about three weeks now. This is just the latest call. I want them to remove my number from their solicitaion list.

(815) 380-9515

March 24th, 2010 iluivt PA

The best way to through these folks off is to use your name and social to apply for a credit card but use addresses and phone numbers for other states. You will be denied the card but your current address will be totally changed in the credit bureau headers. Do one state in the east that will use equifax and one in the west that will be sure to hit transunion.

(206) 395-7183

March 22nd, 2010 jdy VA


(815) 380-9515

March 22nd, 2010 Rebekkah TN

they just called asking for my husband, they said they wanted to verify my address.....and i asked who was their client they were calling for. they wouldn't say. i just tried calling back and it said hold for next available operator, then it said "i'm sorry we" and then the line went silent and then i said hello and it hungup on me. sounds like a scam company to me....everyone lock your doors.

(208) 991-1208

March 21st, 2010 Ron OH

This is a spam number, ive also received texted from it too. It is a republican owned spamming number. It auto calls people with recordings about the political agenda. I'm currently on the cell phone DO NOT CALL list www.donotcall.gov and some how they continue calling me. Anyone know where i can report this number???

(360) 230-1645

March 21st, 2010 ee TX

National Do Not Call Registry needs attention - ALL our numbers are listed w/this, and STILL getting unsolicited SCAM calls.

(616) 980-2387

March 16th, 2010 R. Knapp

My phone is on a "DO NOT CALL LIST" and I have had four phone calls from VERAFAST, one every other day. I am turning this abuse over to the FCC.

(815) 380-9515

March 10th, 2010 KC TN

You can mail them a certified letter telling them they are no longer authorized to contact you via phone. From that point forward they must contact you via letter. Additionally, it is an FCC violation to use profanity over the phone so if they are using vulgar language to you...who is in violation now?

(616) 980-2387

March 10th, 2010 Mary MN

VerAFast called at 8:31 p.m. on March 9, 2010. We go to work early, so we were already asleep. We didn't answer, and our answering machine picked up, with "We can't come to the phone right now. If you are NOT a telephone solicitor, charity, or political caller, please leave a message after the tone." Whoever it was hung up; no message left. From searching this site by company name, we found that this is a company that makes calls about phone directory deliveries and local newspaper subscriptions. It looks as if this number is one of several that they use.

(800) 927-2291

March 8th, 2010 Mark WA

Sears protection agreement

(815) 380-9515

March 5th, 2010 Valerie AZ

Received a call at my work yesterday..this company asked my co worker if I was employed here..she said yes and asked why..she said she was just verifying my employment..?????? What is going on..I have not applied for a loan or given my work number out to anyone to use..when I called back I only got a recording..who are these people and what do they want????

(800) 927-2291

March 3rd, 2010 SG

These people called BEFORE 9 in the morning, 8:15. I thought that was against FCC regulations?

(360) 230-1645

February 25th, 2010 mt TX

Call here, usually, once a day. I never answer. CB, below, reported this company wanted to verify address for some coupon crap. Are they crazy? We can believe this is some sort of scam. I hope they all go to hell. Being on the national do not call list is bullshit.

(815) 380-9515

February 18th, 2010 Crystal TX

I just got a call from Verifax and they wouldnt tell me anything at all of why they were calling just that they were updating my information. I said I dont appreciate phone calls at work and have never given this number for phone calls so she was lying I didnt give it as a contact and did she want to try again. She said well I have it and was wondering if I could verify the home address...why would I verify if you are lying to me seriously. She said so your refusing to answer and I said apparently and hung up

(425) 648-9482

February 17th, 2010 Brian MN

Just got my first call tonight. The message said "this is a verification call from verafast" then phone goes to fast busy signal.

(360) 230-1645

February 10th, 2010 dee PA


(800) 927-2291

February 9th, 2010 PCW GA

I am going to copy a complaint further down the list as it says it all - my exact thoughts and experience. I will not buy from Sears again after being a loyal customer for 40 years. From ENOUGH ALREADY "It’s just Sears showing their appreciation towards you for being a customer. That is if you call being bombarded by phone calls appreciation. These calls come any day of the week including Sunday. Most of the time not more than 20 minutes apart. I had them call twice in 11 minutes. I would answer but could never get anyone to answer back, just silence. Finally I picked up the phone on the first ring and it was someone calling from Sears. I didn’t give them any other chance to speak, I just immediately told them to put me on their DNC list. The girl said it would take up to 30 days for the calls to stop. I called Sears customer service to complain and also e-mailed them. Even if this is a telemarketing firm hired by Sears, Sears is still responsible for this firms actions. By them letting this absurd practice happen Sears is just showing you the consumer how little of a crap they give about you and your time. I regret buying from Sears and getting an extended warranty because this is how I believe they got my number.
If anyone from Sears reads this, congratulations, you just lost another customer. I would love to see all the people that have been harassed by your calling practices stop buying your products. Stop using auto-dialers that call more than one person at a time. Your wasting people’s time by letting them answer the phone and hear nothing but silence. Would you ring someone’s door bell and then run -- no, but that’s just what your doing with these phone calls.
I strongly urge anyone being tormented by this relentless calling to take the time and call or e-mail Sears to complain. Remember that you the consumer have the final say in how your treated. If Sears doesn’t respect your time or privacy then write them and tell them about it and PLEASE stop buying their products." My thoughts exactly!

(888) 760-2478

February 9th, 2010 robert bateman

who has called my wife and who has she called