Who Called Us

I received multiple calls from this number and went to voicemail. Checked my account on the website, there was indeed a fraudulent transaction on my card. Called back the number provided on the Bank of America website to call in case of fraudulent transactions (800) 432-1000. They said the alert was legit and got the fraudulent transaction cleared up. This is the third time my card number has been stolen from Bank of America. No other numbers have been stolen.

Definitely some type of fishing call, but a little scary because they mentioned both my name & last 4 cc digits in the message. Sounded legit and it rolled into another recorded verification number. Fortunately I had gotten a call from the real Bank of America regarding account verification just last week. Flags: BOA does not ask for your 16 digit CC # as soon as they answer the phone. They verify from the number you are calling from and just ask for zip code. Also, they called my cell phone. I am not certain they even have that number, but regardless, BOA usually calls both my land line & emails me a message.

They claimed to be Bank of America and asked for checking acct number, ATM card number, Security code from the back of the card, and drivers license number. A call to Bank of America verified that this call was NOT from them.

Bank of America Visa. They correctly spotted that someone has fraudulently used my credit card.

Missed a call from this number and listened to the voicemail, which prompted me to call 800-427-4229 because of an "alert on my credit card". I called the number and was immediately asked to provide my credit card #. I asked the rep "don't you have my information?" and they said "no". I got a suspicious feeling and then hung up. After doing some research I see tons of conflicting information that this number supposedly represents Bank of America (or doesn't). I called BofA directly using a number for their credit cards (on their website) and the rep there informed me of no such alert on my card. This 2449 number seems to be a scam. Be careful!

One more thing, folks. You can verify that it's FIA by calling them back at 1-800-655-1491.

This is a legit number for FIA Card services. They were calling me to check several suspicious transactions. Turns out one of the merchants where I use my card regularly had their system hacked and a few thousand CC numbers stolen; mine being one of them. I had to cancel my card and have a new one issued. Scumbag hackers should all die a slow and painful death!

I received a call from 302-458-1590 saying their was activity on one of my credit cards. When I called back the number that was given to me, which was, 800-427-2449 they said they had no record of calling and that the call might have been fishing for credit card numbers and other info

I just logged on to my BoA online accounts and against one of them I saw this message "Online access is not available for this account. Please go to myfraudprotection.com and verify recent transactions. Or you may call 1-800-427-2449 for additional information." Hence the number is legit. Just keep in mind that incoming caller ID #s can be spoofed. Use caution if you are called FROM this number, but it'll be OK for you TO call this number.

Voicemail said they were calling about possible fraudulent charges on my card. When I called back after some research on the number, they only asked for my name and address and were able to tell my the type of card and suspicious purchase they recorded. Though, they didn't identify themselves without being prompted, it is legitimate. It's also not specifically for Bank of America, because the card they called for was not under BoA.

This is BofA / FIA Card Services. But this is a terrible, terrible business practice. We got a call and they did not properly identify themselves as described below, so my wife thought it was a scam and hung up. Then they blocked my credit card. Thanks, BofA. What an enormous hassle.

It's legit. If you don't believe me, go to Bank of America's home page then click:
Help (top right) -> lost my credit card?

Do Ctrl+F 2449 and this number should on there. It's a 24-hour fraud protection service for multiple cards, which may explain why some call reps can't directly answer what card they're calling about. So don't worry, unless BoA is a giant scam company, this number isn't out to steal your identity :).

Called my personal number and business number at 5:57 in the morming. Left no msg.

I GOT TWO CALLS THIS MORNING FROM THIS NUMBER, WHEN I CALLED BACK THE LADY ANSWERING THE CALL ASKED FOR MY 16 DIDGIT ACCOUNT NUMBER, I TOLD HER I WASN'T SURE WHAT ACCOUNT SHE WAS CALLING ABOUT AND SHE TOLD ME THEY WERE CALLING FROM FIA AND SERVICED MANY BANKS. I THEN TOLD HER THAT I WOULDN'T GIVE HER MY ACCOUNT NUMBER, SO SHE SAID SHE COUN;DN'T HELP ME.
NEVER EVER GIVE OUT YOUR CC NUMBER, IF THEY ARE CALLING FROM THE BANK FOR ANY REASON, THEY KNOW THE ACCOUNT NUMBER ALREADY.

B of A bought a number of credit card companies including MBNA, so even if you never signed up for a B of A card, you may have one. If you get a call from this 800 number (or 302-458-1590 as the caller ID will show), follow up on it. I called the number on the back of my card which then transferred me to this "Card Services Security Center" and found out that in fact there were about $600 in fraudulent charges made the day before.

This is an automated service to alert you of potentially fraudulent charges to your credit card. The service ask you to verify your name and the last four digits of your account with a yes or a no (i.e. it asks "Is this Jane N. Doe? If yes, press '1'"). I was not asked to give any personal information other than my zip code, and when I got through to a service representative there had, indeed, been fraudulent charges to my account. If you receive a call like this and are concerned about the authenticity, hang up and call the number on the back of your card. I wish I knew how someone in Mexico got my information. . .

Robocall from from "CreditCard Company"(CCC) concerning activity. No ID from caller. Called back #. All Ops busy...long wait. Will try again later.

Caller identified themselves as being from Bank of America Fraud Department...stating that some questionable charges had been made on my credit card. I replied, "Oh really...and which card was this?" Caller wanted information FROM ME...and was unable to provide any answers to questions that I asked her. When I finally told her that I did not even have a Bank of America credit card of ANY kind....she hung up very quickly. So....probably the calls are being made from a phished number belonging to B of A. I called our local branch of B of A...and told them about this. I was told that there is an ongoing investigation about this situation. So....do NOT give these callers information...instead, call your local branch and find out if there is an actual problem with your credit card. BEWARE!

Got a wise ass Woman who would not give me any info unless I gave her all my info first. She would not even identify herself, so I hung up.

This seems sneaky to me. I don't have caller ID, but I got a voice-mail (which sounded pretty unprofessional because the speaker was young and hesitant) asking me to call back to 1-800-427-2449. Since apparently that actually is a legitimate number for Bank of America security, I suspect the call wasn't FROM that number, but when I wasn't home, the caller gave me that number so if he called again, I'd trust him and be willing to give him my SSN and/or account number.

They left a msg stating there might be fradulant activity. I called back and the lady couldn't pull up my account asked asked for my social and I declined. I called their customer service number on the card and they stated there was no fradulant activities, and b;ocked the card to issue a new one. How is it that customer service is saying one thing and the fradulant line protection people (since this ended being a real numnber) are saying something else.

This message is for Andrew XXXXX (my actual last name). My name is William Merritt and I'm calling from your World Port Sector Strategy Master Card Company. At the business we monitor your account for possible fraudulent charges. It is very important that we speak with you as quickly as possible to verify incoming charges and to avoid interruption of your current account. It is very important that you call us at 1 800 427 2449. We are available 24 hours a day.

This is Bank Of America Fraud Protection - ref their website at:
bankofamerica.com

This is Bank of America's fraud department. I called them from the number on the back of the card and they verified the charges.