Who Called Us

This is just Macy's Credit Card Services trying to get a hold of people to make their payments. I got 10 calls a day with no one answering the line. The reason you have that long delay is because they transfer the call to somewhere in India. This is also the reason why you can't understand the person on the other line if you wait on the line long enough for the call to connect.

They started calling a few days ago and call several times a day between 8:30AM and 9PM. I never pick up and they never leave a message. It's very annoying but I have real patience and sooner or later they will stop.

who is this person/company? i've received calls from this number before and they either hung up or i missed it altogether!

Has been calling incessantly for days. At first, no one responded when I answered. Calls continued. Finally someone responded when I answered, but his foreign accent was so thick I could not figure out what the guy was saying. Zero. So I think this might well be a scam being operated from somewhere outside of the U.S. Wish I could ID the accent because it was so thick--to the point that I thought the guy was speaking in another language! BEWARE!

Calls constantly and never leaves a message hung up after I asked who gave them my number

this # they stare call me two weeks ago I don't know what can i say they call me even a weekend day n night with in 10 days 58 calls i realy don't know what they want, the even don't live a message i cant even sleep. b/c of their calls. when i pick the call they don't say anything, it's realy dumbset thing ever.

We get several calls a day from MCCS at that #. We have never answered. I don't answer #'s/names I am not familiar with. If they were legit, they would leave a message, which they don't. 727 area code is in the St. Petersburg, FL area.

Have gotten 3 calls from this number today, never left a message. Called them back and it was for Macys/Bloomingdales Collections. Never had a line of credit with either of those stores before, probably trying to reach the person who had this number before me.

THis number calls our house several times a day, CID says MCCS - GOODSEARCH showed several listings for it as Marine Corps Community Services. I attempted to call back the number and a recording answers with no information about who it is and puts you on indefinite hold.

When we've actually tried to answer it,nobody is there.

Thank you BSCalls for your advice about calling the telephone number on the back of the credit card. I discovered that someone did steal my Macy Visa credit card #. By calling Macy's customer service, I was certain that I was not talking to some spam artist. I received the help I needed to credit my account of the fraudelent charges and hopefully reverse the negative credit reporting.

This call comes in several times a day. I accidentally picked it up and it disconnected the second I said hello-so aggravating

this # called my house and left a message with my son. I called and it was Macy's telling me I had a late payment. Turned out I never hit the confirmation button when I paid my bill. They waived the late fee since it was my first one. It's legit.

They called my mother 3 times today and asked for her by name. The man informed her that she was late on her Macy's bill and she needed to make a payment. The minimum they would accept would be $46.00. She asked them where they were located and they told her India. I'm glad she didn't fall for this scam.

I called the number back and it goes straight into voicemail. They claim to be The Credit Center.

I got a call twice from them, but they hung up on me. If this is Macy's, they've obviously got the wrong number because I've never had any accounts with them or any other department store in existence. I've never had a credit card either. I've haven't been inside a Macy's store since 1974 either, LOL

This caller woke me up in the middle of the night... more than once. This is very rude.

I have been getting calls for over a month regarding a Macy's credit card. The balance IS and HAS BEEN zero since March. The calls are very annoying since the person on the other end repeatedly cannot provide me with any information, yet repeatedly asks me for my credit card information! I've shopped at Macy's way, way, way before it was Macy's....since it was Kaufmann's, then Lazarus....At this point, after over 35 years, I guess I have to close out the account to stop the annoying calls.

He claims to be a rep from Macys. He also asked me to promise that I will make the payment. The fun part is, I don't owe Macy's a dime. Looks like a scam.

I don't have a Macy's card. Never have. Never will. This number calls me at least 10 times a day on my cell phone. I've never answered. This has been going on for 2 weeks now - it drives me crazy. Is there anything we can do? Or anyone we can report to about this? It's ridiculous.

No message left. I called back and an Indian Man answered, very hard to understand. This is for Macy's Credit Services. I do not even have a Macy's account.

Not sure who this is, I never answer the phone to this number and never leaves a message. Will call several times a day.

Received 5 of these phone calls between 630a and 2pm Mountain time... caller, obviously Indian, asked for someone other than myself. I stated no one by that name was at this number and they said thank you and hung up. Previously, I had received one phone call from a Chicago area code asking for the same person... and the month leading til now I had been receiving calls, with no messages from an 800 number associated with Bloomingdale's (probably near 200 message-less calls).

Wanted account information, asked for account number, called 3-4 a times per day, never said anything or left messages

These people call every 2 hrs. on the hour...it is very disturbing and they never leave a message...I want them to stop!

People, people! If these people were legit they would HAVE your account number and not have to ask for it! Same old scammers. If you have Caller ID, DO NOT EVER answer the calls. One idea I had which seems to work is to turn off your answering machine for a few days. When I'm not home, it doesn't matter how long it rings and even when I am, I don't care how many times it rings for a scammer! They give up after about a week or even less.

Macy's needs to know how poorly this reflects on them. I have been receiving 8-10 calls a day for the past two days, some as early as 6:30am on a Sunday for a $32 outstanding balance- which has already been paid!! When I finally took the time to connect to the unintelligible on the other end of the line, she said 'I have notated that, but be prepared for more calls in the next 7-10 days' because I would not confirm my birthdate and last four of my social over the phone. For a $32 outstanding balance????

thats a Macys collection number.

I get a call about every day from this number, but they never leave a message. I called the number back and asked what company they were with. Some foreign Indian-sounding person answered and mumbled something about "Macy's Credit." I told them I had been getting this number showing up on my cell phone. They then asked for my account number, which I was smart enough not to give them. I told them that they had called ME, and therefore they would already have my "account number." Then the girl told me to "Call back later," which I did not. However, I did get another call from them today, May 3, but I didn't call them back. They left no message. Does anyone know who this is?

I received 6 calls so far stA

This number 727-556-7300 MCCS calls sometimes 10 times a day. I don't answer it. I did by mistake once and there was a recording stating very important message but I hung up. Anyone that would be that harrassing and not leave a message cannot be a legimate company or person. Hopefully, they will get the message and quit calling!

Macy's Credit Card Services

I'm w/ you Kath. I get mutiple calls a day, non stop and when I answer the lines goes dead..I just thought it was my cell phone. I couldn't figure out who was calling but now that I see it's Macy's it totally makes sense. I owe them, but don't have any bones to pay!

I get message from this number 2/3 times a day. Today this call woke me up at 8:25am. This is very annoying. I am on do not call list. What happened?. This id the time some of these caller get a heavy fine.

I just called this # for curiosity. They never attempted to call me. Got some Indian sounding guy with an American id using the alias Lane McCarthy saying Thank you for calling Macy's credit services can I help you. If his name was just Carthy or Cartha I would believe that was his real name though.

i just got a call. MCCS. i didn't bother picking up.

I received calls every single day all day from this number. Who are these people. Its very annoying. I don't answer the calls and no one leaves a message. I assume, if they want something, the logical thing to do is leave a message. I answer no strange calls.

Debt Collectors – Collection agency’s do NOT fall under Do NOT Call registry, as they are not telemarketers. However, they do constantly violate other Federal Laws, because us American's don't know the laws to protect us. They are counting on that.

- Federal Law says you don't have an obligation to Collection Agencies or Debt Collectors; you can send them a written letter and they cannot contact you after that. This includes Attorney's in state's other than your state of residence. The only Attorney's that can sue you, have to be licensed in your resident state.

A word of caution: Some Law Firms do have Firms in other states, and Lawyers licensed in other states, so you have to do a little research before sending a Cease & Desist (Do Not Call & Go Away letter) to make sure they aren't in your resident state or you're likely to get sued by these #%#&*@!#%&@$^*.

Once a debt collector makes contact with you, they also have to contact you within 5 days after the first phone call, letter etc., and give you validation/proof or judgment of the debt. You are not required to ask for it. They never do this!!!!

This law is known as the Fair Debt Collector Practices Act. You can get it at FTC.gov; as well as other Consumer Protection Laws.

Most collection agencies, purchase your delinquent debt for pennies on the dollar. Guess what? It is no longer your debt!!! You don't have any agreement/contract with the debt collector or collection agency. Your only agreement/contract was with the original creditor.

Do NOT agree to any payment arrangements, or you'll be creating an agreement/contract, where upon initial contact by the Debt Collector, one didn't exist. The collection agencies are counting on you not knowing this little bit of information.

The best advice I can give you is, do NOT talk to these idiots - they will leave you in a frustrated heap on the floor. They lie, and will tell you whatever they need, in order to get you to commit to paying them. The lies are illegal, but they honestly don't care, they're probably on commission for how much they collect from you and others like you.

If you do answer the phone, do NOT give out your employer, social security #, DL #, Credit Card and/or Bank information, or any personal information. Tell them to send you a written statement & you'll respond. Then hang up. When you get that statement, google, Fair Debt Collection Practices Act and you'll probably find a letter you can send them. Sign and mail that letter Certified Mail, so you have a signature and confirmation of delivery!!!

For the Calls to Stop, The request HAS to be in WRITING and sent Certified Mail!!! The cost for Cert. mail is approx. $5.50, but you'll get a signature and date returned on the green card! Keep track and Log all calls, and you can sue them for $1,000.00 each violation per the Federal Fair Debt Collection Practices Act. Again I am not an Attorney, but I have fought two Debt Collector Lawsuits on my own. The calls are coming from Genpact Services LLC. After you send them the following letter - Certified Mail, you will get calls again and eventually a demand/letter from a company called NARS at 866-315-4860. Google that number and I'll enclose information there so you can send the same letter as follows. Be sure to put in your own personal information where asked for (name address, etc. and Date) and the phone no. you are being called on at the X's in the body of the letter.

Regular Mail & Certified Mail #: XXXX XXXX XXXX XXXX XXXX

TO
ADDRESS
CITY, STATE, ZIP

DATE

RE: Account #’s:

Amount in Dispute:

To Whom This May Concern:

I am in receipt of your demand for payment. However, this Notice is to confirm that I do not wish to be contacted again by you, and that you are hereby put on Notice to Cease Communication pursuant to 15 USC Section 1692c(c). Failure to comply with said Notice, shall result in a complaint filed and submitted to the Federal Trade Commission, and possible legal remedies in appropriate United States Courts.

Your representatives have also been trying to contact me, however, I only do business of this nature via mail. Therefore, I am requesting again, that you cease and desist from calling me or contacting us in any way. Please remove the phone numbers XXX XXX-XXXX. The calls constitute harassment at this point, which is causing a major disruption, in both my business and personal life as well as, being an invasion of my privacy, which I will not tolerate.

The Telephone Consumer Protection Act of 1991, which branched from United States Code Title 47 sect 227, implemented a do-not-call list from solicitors, which mandates a solicitor to abate phone calls to customers who have requested in writing, to cease all phone communication. If you continue to contact me, I will file a complaint with the Attorney General, FTC, BBB and FCC, as well as refer to our Legal Dept. for further remedies per our Federal/State rights.

Complaints have already been filed with our Attorney General and FTC for Federal and State Law violations, including but not limited to, multiple calls per day and calls received on weekends and holidays, as well as other violations documented.

In addition, PLEASE TAKE NOTICE THAT, I am not waiving my right, to dispute the alleged debt asserted herein, but at this time I am under no obligation to respond as a result of (GE Money Bank’s) default.

Sincerely,

______________________________
YOUR NAME
ADDRESS
CITY, STATE, ZIP

No I am not an attorney, just a well knowledged, educated consumer. I have spent the past 2 years studying various Federal Consumer Protection Laws.

Everything I have typed, I have learned basically on my own through reading, studying, printing out and binding the laws and underlining/highlighting them. Not to mention the knowledge I have gained on my own fighting two lawsuits without an Attorney.

I was sued by a Collection Agency, and waiting for a Court date. The Collection Agency Attorney, sent us a letter willing to dismiss with prejudice our lawsuit, if I dismiss our Cross/Counter Claim for Fair Debt Collector Practices Act violations. Oh, I forgot to mention, we do not have an Attorney representing us; and I have not had any legal experience, in the past whatsoever.

And for those of you who say pay up and quit being a deadbeat; it appears that you have never had your life turned upside down, because a good job, not high paying by any means, but a supposed secure job, got your hours cut by 3/4.

And then a couple years later, as you are just recovering, you lose that job. And when you are in your 50's, a new job is not so easy to come by. And when that happens, then what? Not because they chose to, or decided they were going to find loopholes to get out of paying obligations etc.

What if the money isn't there to pay these debts to begin with? I hope someday, something throws your secure little world off its axis, and you find yourself in the very situation as some of us here. Maybe then you'd learn it isn't such a cut/dry situation.

People, please read the Fair Debt Collector Practices Act; if a Debt Collector violates any one harrassment or other law in there; Federal Laws says you can sue them for $1,000.00 per violation. Do it, and then THEY can pay off YOUR obligations!!!

Again I am not an Attorney - but have learned these by my own experiences. There are Attorneys you could talk to, and I would, if any violations of the laws have occured in your circumstances. I am posting this strictly to help others maybe have a piece of mind, if they are up all night worrying about financial problems, and sick to their stomach in worry as I have been, and still are in some ways. I am again just a well informed, knowledgable consumer, who has spent hours studying the laws, because I had no where else to turn for help. If anything I have written, causes you questions, please seek the advice of an Attorney.

Certain situations such as Mortgages and Car Payment loans usually do not apply here; so you may need to seek the advice of a Lawyer for your individual situation.


© copyright 2010 rcmeek All Rights Reserved

they call every hour let it ring twice and hang up ,if a message is left i get about half of it and have no idea who it is,some foreigner from who knows where calling on my cell phone,i answer no strange calls on my cell phone,

Mccs calls my home everyday asking for my ex-husband and saying that my name is associated with a business matter. I have been divorced for 5 years and do not speak to my ex husband let alone have any business with him. How do I get them to quit calling my home phone number. I do have a Macys account but not for much longer if this is who they employ to collect their money. Goodbye Macys.

Same deal. Calling multiple times per day. I'm screening the call and won't pick-up. They don't leave message but will re-call a few times as frequently as every 20 minutes

don't know why this person is calling me. have a account with macy. not late nor missed a payment. call 3 to 4 times per day. won't say any thing when i pick up. need this to stop.

MCCS - Macy's Card Services Location Clearwater FL

do not call me again

After talking with these people, they call 3-4 times a day. I call that harrassment. They continually do not give their name, ask for account number, etc. If they want something, they could leave a message but they don't.

I keep getting calls from this number since last week. I answered only once and get recorded voice message, really weird. Now I simply put it in my 'screened list.' Really annoying.

Continuously calling starting very early in the morning to late in the evening. Would not give me any information and claimed the call was for my daughter who says she is current in her payments to Macy's. So I do not know why they are calling. I told them to stop calling my number.,I am on the do not call list.

One call so far. Missed it. Caller ID showed MCCS 7275567300. Male (with much chatter in backgroound) rudely barked. "This is Macys. What's your account number?" Yeah, right !! Bye. So far, no more calls, but after reading the prior call list, I'm ready. Boo Macys!

This caller has been calling my home 4-6 times daily, EVERY DAY for the last 3 months since Thx Giving. I did not answer. But this is annoying.

I have gotten the same call three times today... I am not late on any of my payments.. Nor have I ever been late. I do have a macys account but it is not past due. I ignored the call two times so the third time i said I wasnt there and asked who they were and what it was pertaing and they said "personal matter" I was like oh ok.. and he asked for a number to reach me since I wasnt there... I was like she is in the showering why do you care and he said his name was rahseen or something indian like that... totally unacceptable... and sound just like everyone else's problems... this is retarded

This no. called my phone more than 10 times this week, won't leave a message.. totally a scam!! if they're trying to reach somebody they should have left a message or a call back no. IF YOU GET THIS NO. CALLING YOU, DON'T ANSWER.

Have gotten numerous calls from this number. They do not identify themselves or their company until I (or my husband) repeatedly ask them. Actually got to talk to someone on three different occaisons (other times there was no answer or they hung up). On the three seperate occcaisons that I go t a live person (the last one was hardly understandable but identified himself as Bob Jones - yeah right), two of them had two different balances for my account and one ASKED me if I had an account. They immediately ask for your checking account number. I called the number on the back of my Macy's card and they pushed me into some call center where the guy misread my information numerous times. Then after I told them that I had already sent the payment (2 days late, mind you, not really a cause for 4-6 calls a day) he asked if I wanted to make it current on their account screen with another payment. SInce I had paid it in full I said no. Then I was told that they would update the information but I may still get calls unless I want to pay it now. Do not give these people your information- it seems like they are not sure of what they are doing- better off going to store to pay bill or pay it online through secure site. Unbelievable. Very dissapointed in Macy's for not having better customer service contacts.

False Claims – Credit Dunning for not our account
MCCS - Macy's Credit and Customer Service
Macy's & Bloomingdales [credit accounts factored to Citicard] - They fail to take appropriate actions in verifying credit card application data so that you can have them call you claiming that you owe them - Macy's, Bloomingdale's - money on a card which may be in $1000s but it is not your card - just your phone number for an account that was opened in a totally different state from your number/home - They are terrible - absolute failure to verify data! ABYSMAL -
Call from New Delhi Indian Call Center
(727) 556-7300
Mccs - MACYS India New Delhi Joe Berg re wrong acct
Associate 295257 HCL Technologies 800-545-1256x56700
MCCS POB 8118 Mason OH 45040
EXECUTIVE OFFICE: Follow-up Lisa Durbin 513-398-5221 x32634
MCCS POB 8220 Mason OH 45040
CALL HERE TO COMPLAIN!

These folks have been calling my unlisted number for several days now. I decided not to answer my phone since I mainly use it for the internet. I should program my computer to call them back and not answer!!!!

Have called 7 or more times a day for the past 4 days (as early as 8:40am, as late as 8:30pm) never a voicemail, when answered there is no one there. I do have a Macy's account, made a payment ONE DAY after it was due. Will be closing the Macy's account.

They call at least 2 times a day looking for a Letica. I keep telling them they have the wrong number. They start proceeding to ask me how long have I had this number etc.. I tell them none of their business. The next call, I was told they did not believe me and will keep calling until they talk to Letica. I let the answer machine pick up the call because they don't leave messages. These people need to get a life!!!

DO NOT CALL MY CELL PHONE. THANK YOU

It's NOT MACY's... they aren't even sure who they are. I got the same "MCCS" id with no-one on the line. This is a warehouse of Indian folks working for $0.47 a day... the computer system calls 33 phone numbers a second, trying to find a connection. Once they get one it takes a few seconds for them to connect to a "representitive". They say "Macy's" because many people have that card, but if you ask them for your "current balance" and they'll say they don't have access to that part of the file (I don't have a Macy's card, but said that to test them). The

This is a HUGE SCAM folks. Don't jam Macy's for this. The US laws don't apply to these scammers. It's a computer just calling random 10 digit numbers trying to get someone (YOU) to pick up the phone and give some credit card info so they can charge your account. We can block a given number, but they can set up a new one in seconds, and they get them legally... not much else we can do... IT SUCKS. I've learned to just hit "END" on the phone after answering... that usually turns it off for that day!

This person has been calling me for 3 days now incessantly. I finally answered the phone yesterday after the evening before, I had received a "mistake" voicemail from this person that had a TV and unidentifiable conversations taking place in the background. This is the only voicemail that was ever received. I just answered the phone with "hello" instead of my name, since I was already suspicious. The indian woman demanded she speak with me (kept saying my name), and I just kept asking "what is this regarding?," "what is this in reference to?," etc. She kept saying "personal business matter." I finally told her I was this person and what did she want. She kept saying she was calling "on behalf of Macy's" and all of the other crap that is in line with all of the comments below. I have enough experience in the business world, when you are calling "on behalf of" someone or something, you are not that person. So I kept demanding where she was calling from and who she was. She said her name is Megan Carter (I'm sorry, this is way too much of an American name for this woman - LIES) and her company was FCL Technologies. I couldn't understand this woman at all and was demanding her to spell her name and organization about 12 times. She said I had missed a Macy's payment and could pay the minimum payment over the phone now. ABSOLUTELY NOT. HEED THIS WARNING. I told her I would call Macy's myself or go into the store. She asked to verify my address and I said no I would not do this. I already felt vulnerable verifying my identity/name to her over the phone. I asked for a phone number to call back, and she gave me the number 1-800-545-1256. I will not call this number, but just plugged it into google just like i did this one and came up with the same comments from others. After talking to this woman for about 20 minutes I was severely agitated and told her to NOT call this number any more, and I would be in touch with Macy's myself. I kept asking her to verify that she would not call this number again, and she hung up on me. Regardless of if this call is a legitimate call associated with Macy's or not, they did not call during business hours, do not leave a message, are harassing when you finally talk to them, are unprofessional and you are unable to understand them, and ask for personal information. BEWARE of this. You can also note I will be in touch with Macy's myself.

This is some type of collection company for Macy's- I complained to the Better Business Bureau and filed a complaint. When you are a couple days past the due date on your invoice to Macys, this company starts calling up to 7 times a day. They do not leave a message so you just assume it's someone trying to sell you something. If they would leave a message than you would know what the heck they are calling about and answer the phone-I will never shop at Macys or do business with them again because of this harrasement. If you are as mad as I am, file a complaint with the Better Business Bureau. It's hard to believe that a reputable company has stooped to this level, and with a company from India no less.

This caller does not speak and there is no message left. This caller calls my home as early as 8am EST and as late at 9pm EST.

If they're going to keep (3 times today) calling... at least leave a message..! So maybe I can actually call back.

SCAM ARTISTS!!! These people are SCAMSTERS phishing for personal info. Claim to be collection department from Macys or Bloomingdales, but we never had any dealings with those companies. Have been calling up to 10 times daily for two months now & won't stop despite being reported repeatedly. I've called them repeatedly and they promise to remove the phone number but never do! THEY ARE PHISHING FOR PERSONAL INFO!

They have been calling here all day today since this morning. So far more than 5 times today. We have never had a Macy's card or Bloomingdales. In fact we currently have no active credit cards.

They called me over and over in the early morning, ruining my sleep! I just unplugged the phone. They will never give up. Happy new year to me!

Called at 8:19 AM and left no message.

It was around 08:01 when this number called, they did not said anything so I said "Happy New Year"

These folks have been calling my mother's cell phone incessantly and she doesn't even have an account with Macy's. Spoke with a guy named Alan who said it was a Macy's Bloomingdales credit line. Had to sit on hold for a couple of minutes, but he said they'd erase the number from their files. Let's hope that actually happens.

I returned call. It is a call center in India for Macy's Credit.

Call is from Macy's collections.
I answered. Then automated message telling me to hold to wait for a customer service rep. They asked for me by name. It was regarding my Macy's Credit Card account. She, with a hard to understand, outsourced, Indian Accent, asked me when I will be making a minimum payment of $15 as the bill is past due. I told them my wife payed $100 several days ago. A late fee of $29 was charged to my account as they did not yet receive the payment. I read them my confirmation number and noted it was an ACH DIRECT TRANSFER from my bank to Macy's DAYS AGO BEFORE THE DUE DATE. I was told it takes 5 - 7 days for an online payment to reach Macy's.
I also told her i spoke to Macy's a few days ago regarding why my credit line went from $2500 to $300? The $2500 credit line account, another Macy's account was closed at my request. I, never closed the account, nor could they tell me who did. My wife is not listed on the account but has a Macy's card.

These people have NO IDEA WHAT THEY ARE DOING! My credit score was dinged last year because they said I was 60 days late on a zero balance account! I got that pulled from my credit report when I filed a dispute.

She said she will make a note and request the LATE payment fee charged on an account that was paid early should be waived. I asked her to please not we will be canceling our account as it has cost me time, money and my credit rating.

they call 5 times a day we owe them nothing WTF!!! how do i block the number

I just called 727-556-7300 again and very nice young girl (with an India accent) answered. She stated that the company is ACL Technologies; an IT Computer Support company and they are making collections calls for Macy’s and Bloomingdales. She tried to get my name and personal information but all I gave her was my phone # and asked her for the name attached to my phone #. After approximately 2-mins she stated that she could not find an account with my phone # under either Macy’s or Bloomingdales and promised to remove my phone number in a few hours – lets see of that really happens.

This number appears sporadically on my caller id 2 to 3 times a week with letters “MCCS”. Today I called the number back and a man with a very thick accent said that it was Macy’s Department Store. I just hung up after that as I have never had an account of any kind with Macy’s. When I crossed referenced MCCS on Bing, Google and Yahoo they all came back with “Marine Corps Community Services”

Call was received on 12/18 at 1:05 p.m. Caller did not leave a message.

2nd time this number has called and left no message. I do not answer unless I know the number or if they leave a valid message.

Why don't they ever leave a message?

Have gotten 4 calls in the past few days from this number; a man (mumbled, but not really an accent) ssked for me by mispronounced name, and when I asked why, he said "private business." And I hung up. So definitely not legit call about Macy's account.

The number called me 5 times today, 3 times yesterday and 2 times yesterday....I actually called the number back and some man who I could barely understand because of his accent AND because of his mumbling problem answered and asked for my macy's account number. SHADY!

They call nearly every hour. It just states MCCS.. Often when I try to pick up, there is no answer or person there.
I have a Macy's account and a Capital One but I have paid them and there is no outstanding billing.
"MCCS" apparently didn't get the message. I was two weeks late with Macy's bill - they sent me statement stating that my outstanding balance was just added to the statement so it wasn't like I didnt' pay them.

I don't see why this gives MCCS the right to harass me -- really, I've taken to leaving my phone off the hook!

My mother has been receiving calls - daily - from this number from someone asking for me. She doesn't even live with me. She's 80+ yrs old and doesn't need the harassment. STOP THE FR_ _ KIN PHONE CALLS!! AND STOP THE CALLING FROM INDIA!!!!! HIRE AMERICANS!!!

This number started calling about two weeks ago & call several times a day. I have nothing to do with Macy;s or Capital One and have tried to get them to stop calling. How do I get this robot to stop calling?

My husband answered the phone today and somebody actually spoke. Unfortunately, they discussed MY Macy's credit card information with him. His name is NOT on the account. I thought it was against the law to discuss credit information with somebody besides the person. I have made my payment and she told him my entire balance was due on Dec. 22. Very odd.

Caller had a heavy East Indian or Pakistani accent, said she was with Macy's and my account was late, she had correct account and wanted me to make a payment over the phone. I said that I would take care of it over the internet and she objected saying that would take 5 or 6 days. I said that I would take care of it, knowing that my bill was not late. I assume that this was a fraudulent attempt to get banking info.

Called all day today. No messages. Could be Macy's...don't know. I do have a card. :(

I made a payment plan with them, all my payments are on time, and they just call and call.

Called my cell phone twice today, no messages. Second call was while I was at a Funeral, awesome! My Macy's card was 1 day late, and I paid it yesterday. I called them back and informed him of that, his english was TERRIBLE and I finally said "I can't understand you, you need to speak more clearly" and then he obnoxiously said the next several words in slow motion. Considering I have a $3000 credit line, am only using $150 of it, and was 1 day late I think this is a bit absurd. Will be writing a nasty-gram to Macy's, if I don't get satisfaction from that, I'll be closing the account.

I have a Macy's account, but my payments are early and up-to-date. I just got a call from these people with this phone number. I asked them what it was in regards to and, of course, they wouldn't tell me.

Come to think of it, I've had a Macy's account for over 15 years, and there is no way they have my current cell phone number...

We had a macys acct, I am not sure it is them or not as they do not leave a message ever but call numerous times a day.

I started getting the calls on three days ago. Since then they have called 16 times, many times when I am in class or sleeping.

They always call when I'm at work and I haven't signed up for anything!

I have been receiving calls from this number for at least a week at all times of the day and night. When I pick up the phone and answer, there is silence. It cannot be Macys or Bloomingdales - I don't owe them money. Is there an agency to file a complaint?

They call me everyday at least four times a day-yesterday they called 7 times-they never leave a message. I called the number this morning and a recording said it was the credit department and please call back during business hours. It was not a foreign person, like many have reported. I am about 99% sure this is a scam. Sadly I wonder how many people are sucked into giving them their credit card number....

Called 4 times today. I will be reporting them, as I am on the DO NOT CALL list.

This is a collection agency who works for Macys and Bloomingdales to bring the charge accounts up to date, usually triggered by a late payment.

it means you owe macys money. If youve never been to macys, maybe your identity has been stolen?

I am not sure however I do have business with Macys so it could be them?? They leave no msg.

I just started getting these calls 3 days ago. They have called me 7 times in 3 days. After reading all the comments below I see they are refering to a Macys account. I don't have a Macys account never have. I never answer and they never leave a message. Guess I will have to block this number on my cell phone.

I dont even have a Macys account, never have and never will!!!

These people call me very early in the morning and all day in the afternoon and then late at night!! I am SICK of it. I am a very sick woman fighting Multiple Sclerosis. I should sue them for the anxiety attacks they are giving me for calling and calling and calling and being very rude and running my answering machine all day!! How can we stop them???

This number calls every morning around 8:30 am and then later in the day as well. It is a nuisance.

I have been receiving calls from this number. I don't have or ever had and at this point never will have a Macy's card. I don't even live with anyone who has one. Macy's is unprofessional. i was used as a reference years ago. And they were on my credit report, with my mother account number and I am not on her card at all. Luckily she still uses the account and could approve it was not mine. Now that I know this is there number I am extremely unhappy with them.

I finally called this number back after receiving more than 20 calls to my cell. I asked what company and they said Macy's/Bloomingdales Credit. Since the lady was obviously not American, I asked what country she was calling from and she said India. I asked to speak to her supervisor - got someone named 'Brad' who sounded American. I asked him why I was receiving call after call from this number and whenever I would answer, they would hang up. His only response was that the calls were automatically generated and they probably couldn't hear me. I said that if Macy's would hire Americans like they should and help out their own economy things like this wouldn't happen. I tried to find a number to call & complain - lol....customer service is also in India. I don't have a Macy's card and don't shop there....and I know now that I WILL never.

harrasment

Caller stated,withIndian accent, that he was calling from Macys.ASecond call,same person,stated that he was calling from Capitol One,and that I could make a "free payment" over the phone.He knew my full name,as stated on my card,and the name of the bank that I use to pay.Told him I was not interested and hungup.I think he wanted to get my checking acct. number.

I got constant calls from this number for three days. When I finally answered an Indian woman told me my Macy's card was overdue and that I could pay over the phone. I told her I'd mail a check in the morning since I knew it was 4 days late, tops. She told me that if I didn't pay over the phone and was late with the check they would turn me in to a collection agency. I told her that there was no chance of me making any kind of payment to an unsolicited phone call and to wait for the check. She told me that I could pay over the phone "at any time." I asked her how many times that line actually worked on people and she hung up.

Can't someone put a stop to this nonsense???? I've never been in Macys.

Ditto... I didn't know it was Macy's. They need to leave messages, because I screen my calls and don't pick up 800 calls. They called me 4x today, and yesterday at 8:06 am. I was off yesterday and wasn't happy to be woken by these assholes. I am not late in payments, so I don't know why the harassment. I finally answered and did not give the foreigner a chance to speak. I just said remove my name from their calling list. She asked me if this was Ben, and I said, good bye. Obnoxious.

I was constantly getting this call. When I would answer no one would respond for several seconds, then a person with Indian dialect would come on and ask for me. Immediately a red flag goes up because they cannot pronounce my name correctly. I didn't wait for them to respond I just told them to take my name off of their list and do not call me again. Now I am disappointed to learn that it is a call center from Macy's. What poor commincation. I may be late with a payment and I always make a monthly payment but this type of communication is a turn off to me for future patronage of Macy's stores. I'm cancelling my card!

Indian or Pakistani by accent. Not cooperative. Poor pronunciation on simple Anglo surnames and common first names. The recorded introduction, "please hold, all of our associates are busy, we will be with you shortly..." may be a violation of the new "Do Not Call" restrictions. The only person in this house with a Macy's credit card died years ago. I guess it's time to put a new pin in the voodoo doll to ensure a certain flaccid persistent condition and red lights on their daily commute. I pray they slip & fall on pile of cow pies.

It is Macy's collection, they called the day after my payment was due and asked me to give them my checking account number over the phone. I told her it was stupid to even ask such a thing, she didn't get it. Then I said why are you calling of it's only 1 day, she said that is when they start calling would I like to make a payment. I told her no, I already owe the late fee I'll just wait the month. She said they will keep calling, I said fine I'll block the number. BTW I owed 21.05 TOTAL on my card. I had just forgotten about it.

This number calls repeatedly and when we answer, no one is there, and they leave no message when we don't answer. The caller i.d. does note MCCS. Thanks for the info. I am not late on my Macy's card, but will call them directly. This is harassment!

Its the Macys collection service...i was only 2 days late and they called 12 times

Six calls so far today from this number and no voicemails. Since it's an out of state number I thought maybe it was a creditor--I had been a few days late paying my Macy's card. After I missed the last call I decied to call the number back. I figured if it was Macy's I would just inform them that I had made my payment online yesterday. The phone rang and there was a recording telling me my call may be recorded for quality assurance. Then silence. I waited a few seconds and hung up. I noticed the call went to Florida and became concerned it may be a phone scam where they get you to call them back and then charge some huge fee. So I Googled the number and found this. I am relieved it really is Macy's but also disappointed to see that they have such poor customer service when it comes to late payments. This was my first billing cycle on the card and I had misread the due date as the 15th instead of the 5th and made the payment the moment I caught my mistake. Hopefully the calls will stop once the payment is processed.

I have received over 200 calls from this number, they do not leave messages

They called three times yesterday and now once today. I was kind of suspicious about this number so I googled it and got this site. After reading all the posts I warned my mom to check her Macy's account to make sure everything was okay!

Called my AT&T business line. I called back and "Bob" from India stated that I had a macy's card over due. I told Bob that I do not have a Macy's account. He said that somebody in my house does and asked for the account number. I informed him he had called one of AT&T's corporate offices and must cease and desist his activities after which he apologized and said he would remove my number. I have passed this information to our fraud center.

After 2-3 phone calls daily for about two weeks, I answered the phone today and there was no response.

Receive several calls a day every day starting a 8 AM to 9 PM. They never leave a message. They hang up when I pick up the call (??!!). Assumed it was just harassment after that. I've set the "block call" function on the phone to this number to deal with this nonsense.

Ask if I have a Macy's or Bloomingdale acct. I said yes, then she ask me for my account# !!!!!!! What stupid idiot whould give them the info?????
Yelled at her NOT to call me again.

Has called me 8 times today, and countless others in the past week. Some foreign, India, man answers, speaks broken english and I thought I heard Macy's Collections. I don't even believe they have a "Collections" department. I am reporting this to Macys. THIS IS A SCAM. DO NOT ANSWER

They do this every time I pay the card a couple days late. I could understand if I was extremely late on a payment, like 30 days. But not 5. I think in a recession it is a waste of money to hire people to call cardholders 11 times a day for payments that aren't even 30 days past due yet. SOmetimes people just forget to pay the bill right on time, we still pay it.

Received 10 calls from this number today and 11 yesterday and did not pick up do not recognize number. Picked up and received no answer if it is Macy's I paid it already it was only one day late.

PS: Even after I contacted Macy's to pay my late fee, that number has continued to call!

This number called me five times a day for a week. When I answered it, they informed me that I have a late payment on my Macy's card (which I did). Instead of properly representing the Macy's card company, they asked if I would be willing to give them a credit/debit card number to pay for the charge right there on the phone. That is their game: they would like unsuspecting people to hand over their credit card info.

Call after call after call. Now I pick up and hang up. Let the suckers pay for harassing me for nothing. This is what happens when America outsources!!!!!!!

Stop the damn calling!! All day long for the past 3 days starting at 8am and ending @ 9pm. No answer when I pick-up!!!!

I have HAD IT. I am currently laid off and they WONT STOP. I'm filing a complaint with the better business bureau

My father got a call from this # and a person tried to ask for my cell. This really bothers me

I've only now just started receiving calls from this number. I was not home at the time and no message was left. My caller ID indicated MCCS. Thanks for the information all. I will not be calling them back.

They have been calling me at work almost non-stop for the past 3 days. Everytime, I've been unavailable and they did not leave any kind of message. Just like other people, when I called them, they asked me if I or someone in my family had a Macy's card. I told them no and refused to give my name when they asked. Then, they asked if I was Bali something. Judging by the number of comments from people who never had a Macy's card, I think it would be a good idea to get a current copy of my credit report.

Called the fukkers at that # back. It was MACYS store cards chasing a late payment.
I do posess a MACYS store card.

FL

I dont own a Macy's card, nor have ever shopped at Macy's. Dont know why they are calling, but they called 11 times today alone. What is this crap about?

Some barely intelligible idiot called and said we had a balance of $142 with Macy's and had missed a payment. They would be happy to take a payment by phone now. I have a ZERO balance on my Macy's Card, in fact after tomorrow, I will not have a Macy's account.

These people are idiots! My husband has a Macy's card and he is now in Iraq with the Navy. He's on an ammunition ship with about 5 million pounds of explosives on board! I'm worried sick about him, and I have to be bothered with this nonsense?!

If Macy's is that worried about collecting money, they should be more particular about who they give charge accounts to. After all, they're over-priced and have to go all the way to India to have their collections work done! To me, that speaks volumes!!!!!

I noticed the number coming in on the call ID...1-727-556-7300. It reads MCCS. Every hour on the hour for 2 days. On the 3rd day I picked up the phone & told them I'm on the national do not call registry, I couldn't understand a word he said in reply. This went on for 2 more days. They wouldn't tell me why they were calling and asking for my husband. On the 4th day I understood only the word, MACY'S. I asked my husband if he paid his Macy's bill he said, "yes." On the 5th day, finally, I could understand the representative from India. She explained the Visa & Macy card being 2 accounts. I told her, I find it very hard to believe Macy's would harrass customers in such a way over a $44 payment, which was paid, but on the visa not the store account. She fixed. I then called Macy's 800 number & spoke to a clear speaking representative. I explained the situation. He apoligized & gave me a FAX number to complain...here it is folks...7275565197. Spread the word. He explained the last 2 digits on the visa & the macy's accounts were different & that's how you clarify the accounts. If the visa card was used in Macy's the bill will be on that account. If the card was used in any other store but Macy's it will be on the other account. P.S. I did report them to the national do not call registry before everything was clarified...oh well...that goes to show them!

They have called my house 7 times and my cell 4 times. I have never even been to a macy's.

I get a call from this number every week day at the exact same time. The phone rings three times and then disconnects. They have never left a message and there is no one on the other line. I called the number at night and got a message saying that I'd reached "the credit center" -- for who? Who knows? -- and to call back during business hours.

When you answer, no one is on the other end.

several calls every day. i've never even had a macy's account!

This number has called 8 times in the last two days. They've called us so many times, I've started rick rollin' them

Wo are these stupid people called at home and work over and over again.

This number called 6 times today... ? No id.. no message.

numerous calls from this number, never leaves a message. I refuse to answer it.

THIS NUMBER CONSTANTLY CALLS ME AT WORK - I called back, and they will not verify what its in regards to. If you answer when they call there is no one on the other end. This has been going on for YEARS. Someone has to do something about the HARRASSMENT by these callers.

This number calls me about 10 times a day. I never answer but have called the number back they don't reveal who they are. Them some person who sounds like they are from India answers. If this is Macy's I will be canceling my card and never shop there again. I don't like them anyway. I miss Famous Barr!!!!!

This is a company called NCO Portfolio Management it is a collection company!

this number calls me every day for bout a week already n leave no message.... received 5 calls today only ... they call about every hour.
it's annoying n Verizon wanna charge 5 bucks/month for number blocking feature. such a rip off

this number calls me EVERY day, at least twice a day. Yesterday, 4 times and my Macy's balance is zero. What is wrong with the people?

some scam artist trying to get info

The major problem is that this is from Macy's and most likely a valid call. Don't call the MCCS number back and open yourself up to frustration with MCCs. Call Macy's at the number on the back of your card. That way you can be better assured that you're not being scamed, which you're most likely not anyway as mccs works for Macy's. The major problem is that Macy's is the ass in these instances for the most part. They have a system in which the separate macy's in store charges from their Visa charges. This means that when you look up your payment online it may likely come up as zero. This might only reflect the "VISA" charges and you may still have an in store balance that isn't displayed. This is where the frustration takes place, and since you may not have realized you had a balance past due you will start to accure late fees and such. Print up your zero balance from the site if you have one. Call Macy's and have them give you your actual balance and pay only that. You should be able to get the fees waved. Your credit will be reinstated in two days after the payment. It is best to do this at the store if possible. Otherwise, you'll have to go through a few departments to get the pay by phone fee of about $14 waved.

The best way around this is never to be tempted to accept a credit card at the service register for any store for a discount on your purchase unless you're willing to possibly pay for it with later frustration.

They called 4 times just today..even after 8 pm!!!!!!!
I owe Macy's zero-0-zero; no reason to bother me like this!

They called 3-times today.

The one thing that everyone who gets this call should probably be aware of is that just because these people say that they are working with Macy's does not mean that they are. If you dial that number back, and give these people your account number and information, you might well be setting yourself up for some terrible financial problems. It is probably better to use the number that is on your card or bill to inquire about the account that these people say that they are working for. When I first spoke with the person, they tried to sound as though they had an accent from India, but when I informed then that the FBI was tracing the call, they sounded very American, and started saying that the call was breaking up; right classic bS. Be careful everyone! This sounds like a scam!!!!

Called once, left voicemail partially in my native language....what the heck?

Legitimate Macy's collection call. They DO outsource to India. I do owe them...no job...no bucks to pay.

They called claiming to be MCCS Credit Services calling for Macy's. They asked for my girlfriend of about two years ago and gave me a call-back number of 1-800-545-1256. Sounds like a scam to me. The accent of the lady on the other end sounded like she was from India.

I think someone is playing a "dirty trick' on Macy's in St Petersburgh. The calls just ring up charges on Macy's Bill.

Constantly calls. When you say hello, a computer message comes on and says that your call is important..... You can not even get a person to say "Do not call".
Who are they and what do they want? How do we stop them from calling?

They call looking for the person that previously had my number. I tell them this is a new number, and I stop receiving calls for a while, but they eventually call back looking for the same person. Very annoying and rude. I can tell this is a collection agency, but they usually mumble the callback number. It took three messages before I got the entire number so I could call them back to tell them to quit calling me.

Just got a call, dont know what it is, was looking for somebody else and I said its wrong number and he disconnected phone. Strange thing is when I got call, they played the tape that your call is important to us and our reprentative will attend you shortly. Looks like this number belongs to a call center, its is scam or not, I am no sure