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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

1 people looked up this number today.

BANK CARD SRVCS
Grand Rapids, MI

Report a phone call from 616-980-2164

73 calls reported from this number. According to 15 reports the identity of this caller is BANK CARD SRVCS
Who CalledCaller IDDate
UnknownBANK CARD SRVCS2013-10-02
UnknownCust Svc dept2013-09-26
UnknownCust Svc dept2013-09-19
unknown616-980-21642013-09-17
UnknownV090413341100212013-09-04
unknownBank Card SVCS2013-09-03
UnknownBANK CARD SRVCS2013-08-30
unknownBank Card Svcs2013-08-26
Unknowncust svc dept2013-08-23
unknownBank Card Srvcs2013-08-15
Scumsucking BottomdwellersUNKNOWN2013-09-13
ScammersCUST SVCDEPT2013-09-02
ScammersBank Card Srvcs2013-08-30
Scam artistsCust Svc Dept2013-09-11
SCAMBank Card Srvcs2013-09-03
Rachel - Card Holder ServicesBank Card Srvcs2013-09-05
not sureunknown name2013-08-29
no name given616-980-21642013-08-15
ESCROTALRASHStinkyPinky2013-08-23
Credit card scammerBank Card Svcs2013-09-25
Card Services616-980-21642013-09-16
Card servicesBank Card srvce2013-09-11
card servicescust svc dept2013-08-16
card management servicesbank card Srvcs2013-09-17
Card Holder ServicesBank Card SRVCS2013-08-02
Bank Card Srvcs--SCAMV091012342200262013-09-10
bank card srvcs2013-09-22
Bank Card ServcsCust SVC Dept2013-08-15
Bank Card ScamBank Card Srvcs2013-08-29
BANGINBANKCARDSRVCS2013-08-19
?????????????Bank Card SRVCS2013-08-30
?????BANK CARD SRVCS2013-09-04
?????BANK CARD SRVCS2013-09-06
?????BANK CARD SRVCS2013-08-22
?BANK CARD SRVCS2013-09-27
?CUSLT SVC DEOT2013-09-12
?Bank Card SVCS2013-09-06
63044607372013-09-09
02906Bank Card Srvcs2013-08-15
"Card Services"none2013-09-11
Bank Card Srvcs2013-09-26
Bank Card Srvcs2013-09-27
Cust Svc dept2013-09-26
bank card srvcs2013-09-25
Bank Card SRVCS2013-09-26
CUST SVC DEPT2013-09-26
BANK CARD SRVCS2013-09-24
Bank Card SVCS2013-09-17
Cust Svc Dept2013-09-18
bank card srvcs2013-09-18
(616)980-21642013-09-18
616-980-21642013-09-17
Bank Card Srvcs2013-09-16
Bank card srvcs2013-09-16
Bank Card Srvcs2013-09-15
BANK CARD SRVCS2013-09-13
Bank Card Srvcs2013-09-12
5286889465252013-09-12
Bank Card Svcs2013-09-11
Bank Card Svcs2013-09-10
BANK CARD SRVCS2013-09-09
Bank Caed Srvsc2013-08-29
BANK CARD SRVCS2013-09-06
V090611304400042013-09-06
V09061130440002013-09-06
Weirdass V#2013-09-03
CUST SVC DEPT2013-08-20
BANK CARD SRVCS2013-08-30
Bank Card Srvcs2013-08-28
BANK CARD SRVCS2013-08-20
BANK CARD SRVCS2013-08-16
UNAVAILABLE2013-08-16
616-980-21642013-08-16

Comment on calls from 616-980-2164

34 Comments

October 2nd, 2013 Roba WA

Another scam call I presume. I didn't answer.

September 26th, 2013 Martin RI

These calls are most likely originating from a company that purchased all 77,000 numbers owned by Pacific Telecomm and partnered with them. They make 10s of thousands of calls a day from these numbers because they realized that other phone companies must pay Pacific Telecomm a tiny fee for the caller ID info they transmit. Ie; they are making a lot of money simply by making the calls, and don't care at all if you buy into the scam or whatever crap product they're offering when they call. That's why they won't maintain a do not call list and won't follow the national one, and why they don't care if you ask them not to call again.

They were under investigation a year or so ago by the Feds and about 15 state attorney generals. The problem they were encountering was that any individual one of the numbers being called from only gets a few complaints because they have the pool of 77,000 outbound numbers to call from. Its very important you file complaints with the FCC and your state attorney general if you ever want these calls to stop.

September 26th, 2013 Mary VA

I received a call from this number again today after many previous ones.I have pressed the button they say will stop calls but it made no difference. I have been on the Do Not Call list since it began and before that, I was on the one from private businesses. How do they manage to keep doing it? My next steps will be to block the number on my phone and to file a complaint with FTC. Incidentally, back when I actually listened to the recorded message, it had nothing to do with my credit card or any other banking service I use.

September 24th, 2013 Tim Bird NJ

This is an obvious scam to get credit-card information.

September 24th, 2013 Paula UT

Scam

September 18th, 2013 LP OH

Called my DNC cell phone at 11:16 AM -pang three times -hung up -no message! The Do Not Call list is a JOKE!

September 18th, 2013 BP UT

They call at least once a day. The first time I answered - no response. Second time a recording saying they were card services calling about my current credit card and how to lower my rate. I hung up and now I just reject the calls. I wish I knew how to block them and a few others. I consistantly report these calls, but nothing seems to be being done about stopping them. My advice - if you don't know the number or the name, just don't answer!

September 17th, 2013 William Tittle MA

These jerks call at all times. My wife has had knee surgery and has a mother who has Alzheimers. She has to run to the phone each time these morons call because it could be that her mom has fallen or something. This is beyond annoying and makes us want to yank the phone from the wall.

September 17th, 2013 Anon TX

They call every 2-3 hours. I do not answer.

September 15th, 2013 Glenn UT

This is a continuation from a different CLEC for the lower your interest rate scam--one that has been going on for about three or four years. I will report them to the FTC to provide additional complaints for their file on this group. I recommend that others do the same. We need to insist on greater penalties for these scammers.

September 13th, 2013 SF TX

Cocksuckers tried calling me at work this time. They are consistent, at least.... consistently illegal in their scamming and robo calling!

September 10th, 2013 sara RI

they are calling my home number all the time

September 7th, 2013 D. Miller PA

I am Elderly and on Total Disability.These people are the lowest skumm I have ever come across. You first speak to a Mashelle Wilson (believe that name if you want to), sound like a very nice woman (Black I take it from her coments & voice) and she tells you how she can lower your credit card rate. She turns you over to a Mark Williams (what's a name??) who somehow has your credit card info ??? and explains he will see you get a rate of 6.9% on all your cards.

DON'T GIVE THEM ANY INFORMATION. NO ONE, I MEAN NO ONE CAN LOWER YOUR RATE BUT THE BANK THAT ISSUED THE CARD... DON"T BELIEVE THEIR S@#T.

They are con-artists out to rip you off. JUST HANG UP THE PHONE!!!! The number they used 616 980-2164 they say they are located in Orlando, Fla. Don't believe that either..I ask them questions about Orlando (I'm originaly from Lakeland) and they gave me all the wrong answers. None of their numbers are any good either. Someone should shoot them on sight !!! or better yet, turn them over to a crowd of the people they ripped off.

Do your self a favor,
JUST HANG UP-OR DON'T ANSWER ANY CALLS FROM NUMBERS YOU DON'T KNOW.

September 5th, 2013 Hary LA

Automated call offering one last chance to lower credit card payments.

September 5th, 2013 Craig ME

Well Rachel is still here with her second and final call. At least I can tell it's her now as the caller ID says Bank Card Srvs. They've got to be more sneaky to get people to pick up the phone. Hmmm, maybe they are trying to create some legitimacy for this scam. Regardless it's time for her to take another FTC induced vacation.

September 4th, 2013 Bill NJ

Spammer

September 4th, 2013 LP OH

Called my DNC cell -hung up -no message. Do Not Call List is a JOKE!

September 1st, 2013 LLP NE

I have gotten several calls from this number in last few weeks. Never answer but, tired of calls. Is the Do not call list not effective? Thanks!

August 31st, 2013 Roba WA

They called on 8-30-2013 at 12:02 p.m. I did not answer.

August 31st, 2013 JJ MN

I swear I was in my home, didn't hear the phone ring at all. This number is on my caller ID. I am suspecting they are "texting." I'm on the DO NOT CALL list, I should not be getting this call at all.

August 30th, 2013 Sandi

AGAIN and AGAIN and AGAIN!?!?

August 30th, 2013 PISSED OFF OH

616-980-2164 KEEPS CALLING MY CELL NUMBER I HAVE NO IDEA WHO THEY ARE NOR DO I WANT ANYTHING FROM THEM ALSO THE DNC LIST IS A BUNCH OF CRAP AND A WASTE OF TAX PAYER DOLLARS.

August 30th, 2013 LP OH

Called my DNC cell phone -no message.

August 29th, 2013 Jeannine CT

Caller ID shows: Cust Svc Dept 616-980-2164. I don't know what it is, but all these calls are so annoying. And I'm on the "DO NOT CALL LIST".

August 25th, 2013 Anon TX

Caller ID says UNKNOWN. I do not answer.

August 23rd, 2013 Raejean MD

No message left. I've received similar calls before at different "V123 etc." numbers. Of course, I'm on both my state and national DNC lists.

August 23rd, 2013 Craig ME

Guess Rachel is back from her FTC induced vacation. Same old crap about this being the second and final call about lowering the interest rate on my credit card.

August 22nd, 2013 Angry Woman MD

Yesterday,they called from TN Removal, now Cust Service. You tell them to remove yournameand they just hang up. Great enforcement of the Do Not Call directory.

August 22nd, 2013 RAE FL

another number to add to call block

August 19th, 2013 BANGIN

gave someone a earful of my 121db siren... right in the old earhole after they answered the telephone with BANK CARD SERVICES.. I AM ON THE DNC list and if you or your company is going to VIOLATE it and USE VOIP to change your numbers and the FTC don't look like its gonna do no enforcing.. then I am going to use some good old fashioned OPERANT CONDITIONING - maybe you'll learn NOT TO CALL MY NUMBER..

August 16th, 2013 JJC OH

Credit card scammers white trash losers can't get real jobs so they rip people off for a living. Don't answer or answer and waste there time than tell them to F***Off.

August 15th, 2013 Tom MD

Bank Card srvcs left their stupid message AGAIN !!!!! Don't answer,nothing you do will keep them from calling you!!

August 15th, 2013 Jim IL

Lower your interest

August 15th, 2013 Michael Kinney OH

I was contacted from the above number and given no other option but to press "1" to speak with a representative. I did so to request that calls stop since they were calling a business line and we would have absolutely no need for the services they were offering. The individual the call was connected with was rude and offensive, refused to allow me to speak with his supervisor and then hung up on me after that request.

I called the company directly and filed a complaint with the gentleman that answered which took my information and added me to their internal do not call list (my number is already on the FCC's National Do Not Call List.


How do I stop them from calling?

  1. Ask the unwanted caller to stop calling and put you on their do not call list (they are legally required to comply).
  2. If your number is registered with the National Do Not Call Registry you can file a complaint with the FTC.
  3. Block them with a call blocker or something like Nomorobo.