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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

Card Member Services
Urbandale, IA

Credit card scam.

Recording says you can reduce the rate on your credit card, press 1 for an operator, then they ask about the card.

See also: Card Services, Cardholder Services

19 calls reported from this number. According to 2 reports the identity of this caller is Card Member Services
Who CalledCaller IDDate
unknownunkown name2013-09-04
UnknownVOICESTREAM2013-08-31
unknownIowa Call2013-08-31
UnknownCell Phone IA2013-08-24
Unknown2013-08-08
UnknownCELLULAR CALL2013-08-08
T-mobile USA, INCNOT AVAILABLE2013-08-21
SCAMCellular Call2013-08-19
cardwell2013-08-13
card member services2013-08-30
Card Member ServicesCell phone IA2013-08-15
card member serviceunknown name2013-08-19
Cell Phone IA2013-12-04
IOWA CALL2013-12-03
out of area2013-08-23
Out of Area2013-08-19
51577080502013-08-19
UNAVAILABLE2013-08-14
VOICESTREAM2013-08-12

Report a phone call from 515-770-8070

Comment on calls from 515-770-8070

13 Comments

December 4th, 2013 Mary NC

After the ubiquitous message that this was my last oppportunity to lower credit card rate(s), I pressed 1 to speak to someone. When I got a person, I asked for a supervisor. She politely said something like "please hold" and then the call dropped. This was on my land-line phone. Had a similar call from "Rachael" on my cell a few days ago. Same results.
Does anyone know who this is and how to stop their calls? I'm on DNC for both cell and land-line numbers.

December 3rd, 2013 pw

Reference Diane's post below. I decided to answer this time. Same recorded message about credit reduction. This time I pressed 1 for an agent. When he answered I told him to take my number off the list; that I have received at least a dozen of these calls telling me it was my final notice. Then I said, "Well guess what. Today IS my final notice." He responded, "No, it's not, sir." and hung up.
At first I was pissed, but then I realized it WILL be my final call from THEM, but not from the other crooks who use the same scam.

October 23rd, 2013 xxx OH

Do not press any buttons nor call them back. Some robo calls are illegal: www.consumer.ftc.gov Robo call said

September 9th, 2013 rj_oregon KS

recvd phone message about "your annual credit card review." Bogus. Called back but message says caller is not set up to receive calls - I'm complaining to FCC

September 6th, 2013 Fl WA

These people know who they're calling. Said they knew I had been making my payments on time and I might qualify for a lower interest rate. I find this scary.

September 4th, 2013 Adam DE

This number has called everyday for three days. Never leaves a message but stays on the line just long enough that the answering machine beeps as if a message was left.
That part make this call even more annoying then the fact that the no call list is not working.

August 31st, 2013 Roba WA

They called on 8-24-2013 at 11:00 a.m. I don't know the number so I did not answer.

August 30th, 2013 Jim NY

these people do not honor the national do not call list.

August 30th, 2013 Jim NY

Did no answer. Call sourced from Iowa or routed through that location.

August 27th, 2013 john KS

no message left. we are on The Do Not Call List... which makes no difference. I will block the number.

August 19th, 2013 Karen OH

These people kept CALLING...I keep BLOCKING...They keep changing their number...I keep BLOCKING...Why can't someone put a stop to this crap! I don't know what's worse, the phone scammers or the email scammers!

August 17th, 2013 Diane DE

YEAH = RECORDING says it's from "Cardmember Services". Better description would be SCAM ARTIST Services. Offers to lower interest rates on Credit Card if balance is over $ 3,000.00 Claims to have sent notices, and this will be the LAST (If Only !) Don't Answer / Don't Respond !

August 8th, 2013 Unknown NC

Didn't answer it.