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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

Cingular
1 reports



Report a phone call from 2402107049

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Calls From (240) 210-7049

165 calls reported from this number. According to 1 reports the identity of this caller is Cingular

Who CalledCaller IDDate
unkown(240) 210-70492009-03-29
unknown(no message)240-210-70492009-04-23
Unknown CallerMD, USA2009-06-07
Unknown Caller240-210-70492009-03-12
Unknown CallerMaryland2009-01-08
Unknown Caller2008-12-17
Unknown Caller240-210-70492008-11-25
unknown (no message)Enterprise2009-04-25
unknown (no message)2009-03-01
unknown (didn't answer)(240) 210-70492009-04-28
UNKNOWN240-210-70492009-07-08
unknownMaryland2009-06-24
unknown240-210-70492009-06-16
unknown2009-06-09
UnknownNone2009-06-04
UnknownNo Name2009-05-13
unknown240 210-70492009-05-02
unknown240-210-70492009-04-30
unknown2009-04-29
UnknownNo Name2009-04-28
unknownunknown2009-04-23
unknownnothing2009-04-22
unknown240-210-70492009-04-16
unknown240-210-70492009-04-15
unknown240-210-70492009-04-09
unknown2009-04-08
unknown(240)210-70492009-04-06
unknownnone2009-03-17
unknownunknown2009-03-11
Unknown240-210-70492009-03-01
unknownCellular Call2009-03-01
unknown2009-03-01
unknownNone-just #2009-02-24
unknownenterprise2009-02-24
unknown240-210-70492009-02-16
Unknownunknown2009-02-11
unknown240-210-70492009-02-08
Unknown2009-02-05
UnknownUnknown2009-02-04
Unknown240-210-70402009-01-29
unknownunknown2009-01-27
Unknown2009-01-26
Unknown2009-01-18
unknown2009-01-15
Unknown240 210 70492009-01-14
Unknown2008-12-28
unknownMaryland2008-12-17
unknown2008-12-09
UnknownNumber2008-12-05
Unknown240-210-70492008-12-04
UnknownMD, USA2008-12-05
unknown240-210-70492008-11-30
UNKNOWN240-210-70492008-11-28
Unknown240-210-70492008-11-26
Unknown240-210-70492008-11-24
Unknown2008-11-14
unknownunavailable2008-10-22
Unknown2008-10-12
unknow, but had enterprise rental last week2009-02-12
unavailableNo Name2009-04-27
unavailableunavailable2009-03-18
On behalf of Enterprise Rent a Carjust numbers2009-02-17
Not SureEnterprise2008-12-28
No Name240-210-70492009-07-05
no name240-210-70492009-06-30
no namenone2009-05-27
NO NAMEMARYLAND2009-05-13
No Message Left2009-03-24
no messageno words2009-04-21
Nationwide240-210-70492009-04-29
NANA2009-04-16
n/awithheld2009-05-07
Merrits Research ( surveys)Enterprise2008-12-03
Merrits Industries (surveys)740172008-12-03
Merrit ResearchUnknown Caller2009-05-17
Merrit Research(240) 210-70492009-03-29
merrit research240-210-70492008-11-02
Merit Research Survey(240) 210-70492008-12-23
maryland2009-01-25
martiz rsearchunavailable2008-10-20
Maritz Research(survey research)240-210-70492009-02-09
Maritz Research (surveys)Enterprise2008-12-03
maritz research240 210 70492009-04-26
Mara Research240 21070492009-01-13
kirby parks2009-10-04
just the phone number2009-04-06
Fenwick, Cynthia2009-03-09
Enterprise Rent A Car Satisfaction Survey2009-06-15
Enterprise Rent A Car Feedback Survey240-210-70492009-03-02
Enterprise Rent a Car2008-10-09
enterprise2009-05-25
enterprise240-210-70492009-04-24
Enterprise240-210-70492009-04-20
enterpriseenterprise2009-03-30
Enterprise240 210 70492009-03-20
Enterprise2009-01-24
Enterprise2008-12-28
Enterpriseunknown2008-12-08
enterprise2008-11-18
EnterpriseN/A2008-11-13
Enterprise2008-11-11
EnterpriseEnterprise2008-11-06
enterprise2008-10-24
Enterprise2008-10-22
ENTERPRISE240 210 70492008-10-19
enterprisenone2008-10-05
Enterprise2008-10-01
Enterprise021132008-10-01
Enterprise2008-10-01
don't know240-210-70492009-04-23
Cynthia Fenwick240-210-70492009-06-17
Cingular2009-12-07
Alamo satisfaction surveyNOT AVAILABLE2009-04-25
?2009-06-07
?unknown2009-04-17
?none2009-03-04
?2009-02-12
88846336422009-06-02
5248554842009-03-31
443-205-10702009-01-02
2402107049none2009-03-26
24021070492009-03-25
24021070492009-02-22
24021070492008-10-15
240-210-7049240-210-70492009-04-10
240-210-70492009-03-01
240-210-7049240-210-70492009-02-16
240-210-7049none2008-10-08
240-210-70492008-10-07
--2008-11-10
(240) 210-7049473852008-10-05
20967034182009-07-14
n/a2009-06-22
Name Unknown2009-06-15
unknown2009-05-25
ENTERPRISE2009-05-18
unknon2009-04-16
240-210-70492009-04-14
240-210-70492009-04-10
cellular2009-04-02
out of area2009-03-16
unknown2009-03-03
ENTERPRISE2009-02-27
240-210-70492009-02-25
240-210-70492009-02-17
Maryland2009-02-10
CELLULAR CALL2009-02-09
Unavailable2009-02-05
(240) 210-70492009-02-01
Name Unknown2009-01-06
240-210-70492009-01-15
No Name2009-01-11
Name unknown2009-01-04
name unknown2008-12-18
enterprise2008-12-09
240-210-70492008-11-30
240-210-70492008-11-17
ENTERPRISE2008-11-13
cellular call2008-11-10
Cellular Call2008-11-05
Enterprise2008-10-14
enterprise2008-10-07
Unknown2008-10-07
Cellular call2008-10-06
Enterprise2008-09-30

Comment on calls from 240-210-7049

194 Comments

2009-07-09 00:30:26 UTCMike-

PRANK CALL!

2009-07-08 22:31:27 UTCcurious renter

I recieved a call from this number today. I was curious who this call was from so I used reverse look-up and Cythia Fenwick came up. I googled her and this site caught my attention. I did rent from Enterprise yesterday. I am glad that this forum is here to answer questions about strange calls.

2009-07-06 07:23:05 UTCMe

Didn't leave a message, but I did rent from Enterprise Car Rental. Called Sunday July 5 2009 at 4:58 PM.

2009-06-17 23:58:42 UTCTerry Quigg

Your service,pricing and convenience is excellent I dealt with your location in Liverpool NY

2009-06-17 02:18:27 UTCTrey Shacksit

Ditto. Enterprise rental on 6/11 (thurs). First call evening of 6/14 (sun). Second call late evening of 6/16 (tues). Here's a tip: If the call is coming to your cell phone, save the number as a new contact. On most cell phones you can personalize a ring for any contact. I had this girl who would call my cell at all hours of the night looking for some guy whose number must have been one digit away from mine. I saved her number as a contact and personalized her ringtone to "silent". Most phones have this feature. Check it out. Hope it helps.

2009-06-14 23:50:32 UTCCustomer

Look. The folks defending the service call are jackasses. It is a waste of my time. If you want to use my time, pay me for it. The end. If Enterprise offers a $10 off for the call in the first ten seconds, perhaps you have a point. Otherwise, your customers are PAYING (in their time) for improving YOUR marketing. If every vendor adopts your technique, our evenings turn into nothing but checking phone calls from vendors trying to collect free marketing information and claiming it's just a little bit of our time. The price difference between Enterprise and other companies is not enough for this irritation.

2009-06-08 22:58:38 UTCray

enterprise survey call. left no message. called at around 5pm. called back and got a recorded explanation as to who they were and how they do not fall under the national do not call list because they're not a telemarketing firm. weaksauce indeed.

2009-06-05 14:07:40 UTCBdub

Yeah, I also rented from Enterprise and gave the number of the phone it called. And I also received the call late in the evening and no message was left. WEAK!

2009-05-27 03:58:41 UTCNicole

I also rented from Enterprise last week. I don't mind a customer survey call afterwards... but I DO mind getting it at 10:21pm!

2009-05-27 03:21:43 UTCBrad

A man has called several times to our number and asked for me by my full name. He has very rudely not acknowledged who he was or what company he was representing, but rather abruptly hung up each time once he understood that I was unavailable.

2009-05-24 23:48:49 UTCLME

A lot of companies these days do follow up surveys to rate customer service and get customer feedback. My Enterprise person told me specifically that I'd probably get a call and they'd appreciate if I was honest. It's not a big scam or a breach of privacy, just business carrying out business.

2009-05-24 22:44:52 UTCAnonymous

you are so right average joe!!!!!

2009-05-20 13:52:58 UTCBKW

Anonymous - If it was that important to your company, you'd leave a message. Otherwise, your call is nothing more than phone spam.
average Joe - Name-calling is NOT representative of a truly American "Average Joe".

2009-05-19 02:10:12 UTCaverage Joe

...why are so many people afraid to just pick up the phone anymore? These guys are just asking how your service was. They aren't trying to sell you ANYTHING. This is how businesses get customer feedback in order to make ASSHOLES like you all happier. It's a 3 minute conversation, at the most, where they can address all of the problems you had or didn't have during your rental period. QUIT BEING SO GODDAM ANTI-SOCIAL AND HIDING BEHIND YOUR HANDSET! It's NOT a telemarketer!

2009-05-19 01:59:43 UTCStaci

I didn't get to the phone in time, so looked number up. Ironic if it was Enterprise, I just looked up some prices an hour ago (didn't book anything) for a possible trip next week. Didn't leave a message.

2009-05-18 03:49:57 UTCShar

Caller ID showed number. No message. I rented from Enterprise last week. They have terrific customer service and I rec'd a good deal and a good car. I'll use them again but will ignore this number.

2009-05-16 23:14:56 UTCAnonymous

Hahahahaha!!!!!

2009-05-15 07:33:21 UTCJ

I too just recently rented a car from Enterprise and gave them my cell as a contact number...not sure I like the fact they are using a service I pay for to further their cause...

2009-05-15 00:29:49 UTCJon

also rented a car from enterprise. Cant wait to hear what this customer service is going to be like with folks like Anonymous working there.

2009-05-13 07:18:58 UTCmighty

Merits research is calling me for a survey. If you don't want them to call to get off the list call 1 800 864 8601 do not call list. I am not sure if it will work.

2009-05-11 00:15:40 UTCAnonymous

All you people are the customers I hate!!!! IT'S A CUSTOMER SERVICE CALL YOU IDIOTS!!! It's so, as a company we can know if you were happy with the service and what we can do better. Servicing people like you suck!!! All you guys do is complain.....you should quit walking into a branch being pissed off all the time and trying to make everyone elses life miserable. WE ARE THE MIDDLE MAN!!! We are just trying to help you get transportation. We do not give phone #'s out.....ONCE AGAIN, IT'S A CUSTOMER SERVICE CALL. GET OVER YOURSELVES!!!

2009-05-07 00:22:38 UTCMichele

Interesting web site. Recently rented an Enterprise car due to auto repair. Woman asked for Mitchell so knew it wasn't a legitimate call. Told them they had the wrong number. Looked the number up on google and got this web site. Cell phone was already registered on Do Not Call list.

2009-05-04 22:51:18 UTCDoug

At least I used a Grand Central number (now Google Voice) so I can block this number from future calls. I was NOT informed that it would be for marketing or anything other than legitimate business use.

2009-05-02 05:58:04 UTCjmo

Received call on cell. Did not answer. Showed up as missed call but no message left. Rented from Enterprise earlier this week.

2009-05-01 23:51:40 UTCMary

Had a service loaner from Enterprise 3+ weeks ago and just got a call from this number on my cell...

2009-04-30 16:20:12 UTCJP

I answered and they hung up...

2009-04-30 03:58:13 UTCVicki

We just rented a car from Enterprise and I first off was upset because my insurance company is paying for the car, well they ask for your ID and proof of a Credit card. Well my joint credit card was lost somewhere during the rollover accident I had so I canceled my card right away and the only other card I had was my personal ATM with only $1.20 on it. The lady asked to see a Credit card so I gave her the one I had thinking she was only going to use it as proof, well the stupid lady swiped my card, causing me to have a $54.00 overdraft. I called Enterprise when I saw that on my statement and they reversed the charges and then my bank waived the overdraft. And if that wasnt bad enough, when I wanted to return the car I had to drive 2 hours away when there was an Enterprise right in my own town. They told me that the one where I live in Calif. is based out of Tucson AZ. and I would have to pay a $700.00 drop off fee. What the....so we had to fill up two cars to drop it off out of town, then I had to top off the rental again when I got there.
Then tonight I am sitting here and get a 204 are code number show up on my cell and I didnt answer and then went on the net to look it up and found this site. I will never rent from Enterprise again.

2009-04-28 23:18:28 UTCChris

I recently rented from Enterprise. now I need to read the small print, see if i stupidly authorized these people to call me? ...this sucks.

2009-04-28 22:22:53 UTCDK

When you call this number back you get a recording indicating they are Mara Research (or Merritt?). They offer an 800 number to call if you wish to have your number removed from their call lists.

2009-04-28 21:48:32 UTCPeg

Rented from Enterprise in Raleigh last weekend. Last time I will.

2009-04-28 00:07:14 UTCTom

I rented a car from Enterprise in Calgary, Alberta, Canada last week... got this number on my cell's ID... googled it and this forum came up. What losers selling out their customers. Boo!

2009-04-25 21:14:21 UTCRobin

Also received call from this number. Didn't answer and decided to google it. From what I'm reading, it's a marketing company doing surveys for people who rented from Enterprise? If so, we did not authorize Enterprise to give them my cell. They ask you for a contact number when you rent and since most are renting away from home, you give them your cell. I just put my cell on the do not call list. The number is 888-382-1222. Apparently, telemarketers are getting cell phone numbers to add to their lists to call. Not acceptable as it uses peoples minutes. :(

2009-04-24 02:27:36 UTCAnonymous

No company name showed up, but I recently rented a car.

2009-04-24 01:20:53 UTCLiz

Rented a car from Enterprise. Got a call from this number and it said "Maryland" on the call display. Did I mention I am from Canada? What the heck?

2009-04-23 22:29:30 UTCtampa

didn't answer the call...i did reverse look up on 411.com and came up with a lady named cynthia fenwick at 3008 gallery pl., waldorf, md. there was also a google search that shows an obituary for the same lady from the same address last august. i just rented from enterprise last weekend and these idiots are calling me on a business cell phone. never renting from enterprise again!

2009-04-23 02:46:53 UTCPatty

Didn't answer the call and they didn't leave a msg but I also rented a car from Enterprise last week.

2009-04-22 01:31:36 UTCanonymous

they called my husbands cell phone..he has never rented a car at all...I have, but I certainly didn't give them his cell #.

2009-04-21 01:46:28 UTCMike P

Rented from Alamo last week. Enterprise owns Alamo and National also.

2009-04-18 03:43:50 UTCLee

Rented from Enterprise this week.

2009-04-16 23:57:06 UTCDonna

Funny, but I rented a car through Alamo yet Enterprise called me too? Of course I didn't answer, figured it was just another ridiculous telemarketer even though I'm on the Do Not Call list. Funny, but you have to update your number to remain on that list every few years. Shouldn't it be that you remain on the list until you decide that you'd like to receive calls from morons during dinner?

2009-04-16 15:41:56 UTCSam

Mine too was from Enterprise. Not only were they late in picking me up, the car smelled of smoke and now they've sold my number. Since renting from them I've received calls from 2 other numbers selling junk or "lowering my interest", my number has obviously been sold.

2009-04-16 01:40:28 UTCJeremy

Rented a car through Enterprise, then got a marketing call regarding the service

2009-04-15 00:41:55 UTCJay

Rented a car recently. Missed the call. Enterprise Rentals makes sense.

2009-04-14 03:21:04 UTCNicole

I rented a car from Enterprise too. After this phone call, never again...

2009-04-09 22:50:29 UTCCapt Kirk

This is Captain James T. Kirk, commander of the USS Enterprise. I apologize for the irritating survey we are executing, however, the results of the surveys better enhance the Starship's ability to elude Klingon Space Invaders. Please comply. Kirk...out.

2009-04-09 21:46:18 UTCelysa

i rented a car from enterprise this week too. thanks for helping to solve the mystery!

2009-04-07 12:37:52 UTCgb

from the looks of this, i was lucky i missed the call

2009-04-07 00:14:30 UTCwkhrdplayhrd

I rented from Enterprise. Irritates the crap out of me that they call on my cell phone. They had my home number but wanted a second number, now I know why. What punks!

2009-04-06 21:16:55 UTCwithheld

rented rom Enterprise. It appears from this site that is most likely the culprit - I don't answer numbers only people!

2009-04-06 05:42:48 UTCsandra

I too rented a car last week from enterprise. This is unethical. I have a private number.

2009-04-03 01:02:35 UTCRock Chalk

Returned a rental car from Enterprise yesterday.

2009-04-02 02:02:23 UTCJim

Pissed because I had to use Enterprise for an accident that was not my fault. And now I get phone calls taking minutes on my cell phone for
bull **** survey calls that they don't haver the b**** to talk to you directly.

2009-04-01 17:02:42 UTCcool guy

i see people saying rental car. just used one last week from national booked through hotwire--

2009-03-31 00:24:00 UTCrene

It is a research company wanting to do a customer survey for Enterprise Rental Car. I rented from them last week.

2009-03-30 00:49:14 UTCAngela

stupid research questionaire people

2009-03-29 21:00:03 UTCTonyB

I rented from Enterprise, turned it in last Tuesday

2009-03-25 03:39:14 UTCpw

I got a call from this number. I am giving their number as mine to a Nigerian con artist who is trying to rent me a house he doesn’t own. I am telling him this is where I work and to call me there to get the cashiers check for renting the place. I suggest similar revenge.

2009-03-25 00:41:01 UTCMM

Caller ID said Enterprise. Rented from them last week.

2009-03-25 00:00:01 UTCLL

Got the call tonight, no message left. Rented from Alamo/National last week.

2009-03-24 02:19:29 UTCg

Just got a call from this number and did a reverse look up and got yes....same thing. Then I googled her name and found this. This is wierd but I too am going to let Enterprise know ( whom I recently rented a vehicle ) not to sell my information.

2009-03-24 01:38:19 UTCJD

Caller wanted to know if I had rented a vehicle from Alamo on a specific date. (I had). However when I asked as to why he was calling me on a telephone that was supposed to be used only for emergencies, he could not answer. When I pressed the issue of why he was calling, there was silence. When I asked him why he was using my air minutes, there was no answer. I hung up!

2009-03-24 01:24:19 UTCm

Rented from Enterprise in Amarillo last week. Just got this call tonight. Won't rent from them again!

2009-03-22 20:59:13 UTCBob in Dallas

I rented from Enterprise last week and got this frighin call too. Really dissappointing they would do this. It was probably in the rental contract that no one can possibly read.

2009-03-20 22:00:10 UTCSue

not for nothing, had I known Enterprise (which I rented from last week) was going to share my UNLISTED number with another company, I would have either rented from another company or not provided it.

Anyone have the CEO of enterprises home number so we can give it out?

2009-03-19 01:30:29 UTCPie Hole

Me too, rented from Enterprise

2009-03-19 01:14:33 UTCJW

Just rented a car from Enterprise too; rec'd same call from this number. They didn't leave a message, but when I called it back it was the same research company. SPAM! If they are doing a customer satisfaction survey, they need to say so at the beginning of the call instead of Spamming-it-all-up and wasting everyone's time.

2009-03-16 22:45:34 UTCAngry

I just received a call from them as well. No message was left. I hate these surveys.

2009-03-16 01:50:51 UTCCF

I rented a car from Enterprise too...TC's post about punching your number into the automated system does not work and is not even an option... A Scam!

2009-03-16 00:18:46 UTCjan

we also got a call from this number today. rented a car from Enterprise last week. Will tell them next time not to put us in their survey-if that what it is. Call came in at 7:20 PM Sunday night. reverse look up still Cynthia Fenwick. Maryland. Will also let them know our levelof satisfaction at the time of rental and return.

2009-03-15 22:06:59 UTCJWP

Number is 800-864-8601 . . .We also rented from Enterprise

2009-03-13 00:51:40 UTCTC

To remove your phone number from their system call 800-846-8601 and put your phone number into their automated system.

2009-03-11 13:03:25 UTCRK

I also rented from Enterprise last week in MN - didn't answer call, no msg. left. Late call, about 7:00 in the evening!

2009-03-09 01:27:17 UTCRen

wow i am in alberta Canada and they called me too,

2009-03-08 22:52:04 UTCKathryn

Recently rented car from Enterprise

2009-03-06 02:13:05 UTCIrritated

Just received a call on my cell from this number. Did not answer. Thanks to this site for providing explanation. Just returned an Enterprise rental earlier this week....

2009-03-04 01:04:28 UTCref

I just returned a rental car through Alamo two days ago...guessing from the other posts it must be related. Maritz/Merritts Research. They did not leave a message.

2009-03-01 23:37:45 UTCER

Recently rented a car from Enterprise

2009-03-01 20:49:25 UTCanne

thanks for this site. good to know who called. i just rented from alamo and guessing it was them asking for input. thanks everyone for catching this before they caught my response :)

2009-02-24 03:27:51 UTCmystery

I just for a call from them also... must enterprise rent a car. they warned me about a follow up survey. ridiculous!

2009-02-22 20:36:48 UTCDan

Called the number back. The company is Maris Research. They do follow-up calls with customers that use their clients services. I recently used Enterprise Rent a Car.

2009-02-19 06:18:17 UTCskj

same, enterprise rent a car rental, who called me afterward pretenting to want to thank me. they suck.

2009-02-19 02:17:31 UTCJeri

Returned a rental car from National / Alamo last night (2/17/09) in Mobile, AL. They didn't leave a message.

2009-02-19 00:33:11 UTCAlicia S

Just returned a rental car to Enterprise yesterday (2-17-09)after a car accident. Now is this number going to start bugging me every day? Just started getting the calls this evening (2-18.)

2009-02-18 22:45:08 UTCSLC

Mystery solved by you guys. Thanks. Must be National Car Rental. Returned it in Raleigh yesterday. Is spam not good enough? They now have to spam-call me?

2009-02-18 22:38:25 UTCSandie

Ahhh..from reading the messages it must be regarding my rental return from Enterprise yesterday.

2009-02-18 03:54:14 UTCnh

Missed a call from this number and no message. I also rented from Enterprise yesterday.

2009-02-18 03:36:23 UTCBonnie

Same here. Returned my National rental last night and got a call tonight. I don't answer unidentified numbers and they didn't leave a message. Don't care for this kind of business.

2009-02-18 02:36:41 UTCAnnie

Missed a call from this number - also recently rented a car from Enterprise.

2009-02-17 09:10:03 UTCD

Missed a call at 6:41 PM from this number. No message. I also rented a car from Enterprise last week.

2009-02-17 03:09:44 UTCjam

me too.. got this call on 2/11 from this number.. cynthia fenwick was the reverse look up . i too rented from enterprise about two weeks ago.. must be related

2009-02-17 00:40:38 UTCPete

called, i didn't answer, did not leave messages

2009-02-16 05:51:31 UTCSAWyer

Missed a call from this number Sun. at 8:48 pm. Had a rental through a dealership while having repairs done last week. The rental company they used? Enterprise.

2009-02-13 01:48:26 UTCChicago

Missed a call from this number - just rented from Enterprise yesterday in Chicago, IL.

2009-02-12 05:12:56 UTCJoseph

Me too, Rented from enterprise this past week in Rochester, MN.

2009-02-12 02:35:36 UTCJM

Same thing here, rented from Enterprise this weekend in Las Vegas. Thank God for this website!

2009-02-11 23:58:28 UTCUnknown

Got a call from this number. Maritz Research was the name for market research, likely from Enterprise rentals.

maritz.com

2009-02-09 15:27:28 UTCDM

I rented from Enterprise this past weekend in CA, and got a call Sunday eve from this number, when I was back in the Eastern time zone. I looked it up on line because I am a parish minister and need to follow up on calls. I don't mind emailed customer surveys because they can be ignored, & the source is clear. Thanks for answering my question about who it was from!

2009-02-09 01:15:32 UTCGS

I had a rental from Enterprise as well ! That must be it ... It's Sunday eve though, they should be less bothersome.

2009-02-08 20:32:37 UTCAA

Walter below in a comment explains what is happening. I wrote him an email as follows to let him know how I felt about it. See if you agree, then respond either by writing to him yourself or post your view here. We need to get this stopped before it makes our phones essentially useless.

Hi Walter,
Do you know if this practice is being used by other car rentals?

If it is, then this is a dangerous path to take, because they will have renters upset beyond belief. I rent nearly every week. If I have a problem with a rental, I tell them during the rental, whether it is a bouncing tire, no windshield wiper fluid, or whatever it is. I sure don't apprecitate getting calls after-the-fact. That rental is done!

If this keeps up, my phone will essentially become useless because of all the calls coming in that I either have to "check and ignore" or "answer and get no response or no message left."

Your clue as to whether I am happy or not is whether I keep coming back or not. You should pass this along to your supervisors and let them know that this amounts to harrassment and all they are going to do is make enemies, not friends.

Art

2009-02-08 20:25:34 UTCAA

TPal said:
from Merrits Research - consumer survey. I called back and the recorded message said that the call is allowed by the "national do not call registry" but if you want to be removed from the calling list, then call 1-800- (missing number from recording!!) _64-8601. How convenient they don't leave the full number to call back.

Since it is only one number, it has to be one of 10 digits, try all of them until you find the right one. It's a toll free number, won't cost anything to try it.

AA

2009-02-08 20:02:13 UTCAA

Started getting this call today, twice in 5 minutes. No message left. I have not rented from Enterprise for a year or more, but I rent from National all the time, even as late as last week. Also getting calls from 800-673-7963 several times a day, almost every day. If you Google that number, there are a lot of complaints about it too. Same situtation, nobody says anything if I answer, no message left if I don't. I am going to contact the Attorney General's Office and file a complaint if these don't stop. I am on the Do Not Call list.

2009-02-06 19:56:42 UTCwcb

Yep, Rented from enterprise on 2/2/09 to go to steelers celebration in Pittsburgh. Must be connected to them? Got a good deal from them on a 15 passenger van.

2009-02-05 15:08:39 UTCDL

I rented from Enterprise last week, I rec'd two separate calls from this number. The first time I answered immediately and no one responded. The second time, a few days later, the call ended before I could answer. Weird way to do business if indeed it is Enterprise.

2009-02-05 02:36:23 UTCPM

Call ended as I picked up. Enterprise sounds logical as I recently rented a car from them.

2009-02-04 04:06:13 UTCtb

I just turned in a rental from national yesterday and got the call this evening.

2009-02-02 23:30:32 UTCSB

I rented from National last week and received a call from this number.

2009-02-02 23:25:12 UTCAl

I would agree this is Enterprise rent a car. I had a car from them last week while mine was in body shop. Never had call from this number before then. Probably a satisfaction survey or something as they do not leave a message.

2009-01-31 03:18:12 UTCAW

Went to voicemail-didn't leave message. Rented car at Enterprise the previous week. Glad I saw this board!

2009-01-30 01:55:28 UTCRae

Yes I just rented from Enterprise... I suppose it's them but it's 9PM why'd they call now?

2009-01-29 02:32:08 UTCFuzzy

Me too - rented from Enterprise earlier this week - fine service - then tonight my son handed me my cell and said I think you missed an important call possibly for a job. Again, another bummer!

2009-01-29 02:23:03 UTCAK

Also rented a car from Enterprise and received a call from this#

2009-01-27 22:34:43 UTCAnnoyed

Unknown phone number but I also rented from Enterprise last week. Thanks for all that posted. This helped me
figure out who it was and NOT TO ANSWER! Friggin rude mate. This happens again, I will complain.
I never gave the ok for anyone to call. Make sure you complain if you read this. Only way these
scoundrels learn is if people threaten to not use them because of these practises.

2009-01-26 21:05:22 UTCcl

While my car was being serviced, they provided a car from Enterprise. Took 3 days after vehicle returned for them to call. The caller ID showed Enterprise. I wasn't home when they called.

2009-01-26 13:28:45 UTCKatherine Paul

Called and hung up when they reached voice mail. I returned a car to Enterprise on Friday 1.23.09, call came in 2 days later.

2009-01-26 02:07:50 UTCMAHCKRA

They did say they're from Enterprise, calling to check on my experience with the last rental.

2009-01-25 23:21:10 UTCSaoirse

I rented a car from Enterprise earlier this week. I concur it was probably them then.

2009-01-25 21:54:31 UTCDanielle

I just got this same exact call and I didn't get to my phone in time to answer it but they didn't leave a message. I just rented from Enterprise this week and returned the car Friday.

2009-01-22 18:43:09 UTCn

national car rental to follow-up on rental experience

2009-01-21 22:28:19 UTCMark

Alamo for me.

2009-01-21 02:02:39 UTCrenter

Had a call from this number today that I wasn't around to receive; Enterprise makes sense as I rented recently from Alamo, who I believe is a partner of theirs locally. I don't care one way or another if they call me but would rather they left a message so I could choose whether or not to return call (sometimes I don't mind surveys.)

2009-01-19 01:45:09 UTCLee

Rented from enterprise 4 days ago. Follow up call.

2009-01-18 22:13:44 UTCGary

I did not rent from Enterprise. But I did rent from Budget and Naional car last week. I used the 800 number 1-800-864-8601 to remove my name. They are skirting the law somehow through these rental agreements or something else they are using.

2009-01-16 03:14:18 UTCDC

Called on my cell phone but didn't leave a message. Recently had Enterprise car rental.

2009-01-15 00:55:13 UTCRoger F

Rented a car from Enterprise last week, got the call today from 240-210-7049... Maryland. How secure is my details???

2009-01-14 16:09:52 UTCJK

Yep, must be Enterprise, I also rented a car from them last week. Same thing, called and hung up when it went to VM, no message.

2009-01-13 23:22:40 UTCWalter

Hi, I work for Enterprise. Recently I rented a car and got this phone call also. I wanted to let you all know that we do not call for any marketing reasons to sell any products. But rather to do a 2 minute survey to ensure that our customers were completely satisfied. This is done through an independent agency who gives us all the feedbacks from our customers. Believe it or not if the customer is not "completely satisfied" with an average 82% "completely satisfied" response from all customers in that month then all promotions from that branch is frozen. No one can get promoted no matter how much revenues that branch brings in. The only main and sole indicator for us to get promoted is ESQi (enterprise satisfactory quality index). We strongly believe that a "completely satisfied" customer will come back to us and not any where else. Our company ideology is "Take care of your employees and customers, revenues will follow". So when you get that phone call take a few minutes and give an honest response. That will ensure us the highest quality of service to you..... our customers. If you have any question you may contact me at walterholts@yahoo.com

2009-01-13 02:32:53 UTCJM

The number provided 240 210 7049 is a company call Mara Research that want feed back how they got my number I do not know but I do not want to provide feed back

2009-01-12 02:23:14 UTCJeff

I also rented a car from Enterprise last week. They called, left no message. Called the number, supposedly, they conduct surverys.

2009-01-11 20:57:03 UTCawf

It was Enterprise

2009-01-09 01:28:33 UTCEnlistednut09

I rented last week and the Enterprise Worker told me that they would probably be calling, so at least they told me that it was going to happen.

2009-01-07 00:07:25 UTCKK

Same thing from me, enterprise turned in last weekend. Annoying.

2009-01-05 00:03:46 UTCChristine

It appeared on my cellphone and I just let it go to voicemail. They didn't leave a message. However, from the other stories on here I did rent a car from Enterprise last week, so maybe it's a survey from them about their service.

2008-12-31 01:40:18 UTCJackie

I looked it up and got Cynthia Fenwick also. I also rented from Enterprise a week ago. Love how you pay to use their services then they annoy you with phone calls.

2008-12-30 23:52:31 UTCinteresting

i rented a sweet kia suv from enterprise over christmas break. it had sirius xm radio so i was a pretty happy traveler. and now i get a call from 240-210-7049. i was pretty sure it was illinois gov. rod blagojevich offerring me obama's senate seat but i guess it could be enterprise.

2008-12-30 02:12:54 UTCpr

I rented from Enterprise last week.

2008-12-28 20:40:17 UTCDouglas

I was on the phone and Call-waiting/Caller ID showed,"Enterprise". I didn't bother to Flash over to answer it. I figured if it was important that they would leave a message. None was left.
I recently rented a car from National, which is owned by Enterprise.

2008-12-23 03:51:42 UTCunknow

Merrits research at 7:45PM Seattle Time 1-800-864-8601 to remove from the do not call list

2008-12-23 02:31:04 UTCc

Just used enterprise too. It calls twice a day

2008-12-18 03:20:46 UTCRandi

I got this call tonight which hung up on VM so I reverse-searched the number on 411.com and came up with Cynthia Fenwick and the Waldorf MD address. Funny thing was it was identified as a cell phone and I've never gotten a name and address when I reverse-searched a cell number before. (I have to do this a lot for my job.) I, too, rented a car from Enterprise last week and had I not come up with this site when I googled the Fenwick name, I never would have connected it because I live in MA and rented the car on vacation in FL.

2008-12-17 22:42:31 UTCLX

Looking at the other messages, I can confirm that it must be Enterprise car rental. I recently had my car serviced and was given a rental from enterprise. Since I never saw that number before, it makes sense that they would be doing a survey.

2008-12-08 04:08:41 UTCMry

No Message left

2008-12-05 20:19:39 UTCDitto

Got a call twice, first time when driving and then another yesterday night. Could not pick up both times. I usually do a reverse look-up if unknown caller and no VM - it returned Cynthia Fenwick the first time. After yesterday's call, I Googled and saw this thread. I tried Enterprise just because they have a better location. I'll probably stay with Hertz - no such calls from them and their service is always excellent. Thanks every one for posting.

2008-12-05 00:25:23 UTCMonica

Yeah, I just got a missed called from 240-210-7049 and I too had a recent rental from Enterprise Rental
I wonder what that phone call was for.....
I did not call it back.........

2008-12-03 22:49:20 UTCGB

a market research company

2008-12-03 03:52:29 UTCJOHN

JUST RECEIVED A CALL 24 HRS AFTER RETURNING MY RENTAL CAR TO ENTERPRISE.

2008-12-02 22:47:31 UTCDave

I got the call just now, which is 1 day after I returned a rental to Enterprise

2008-11-30 23:40:22 UTCDallas TX

Got the call, didn't answer, they left no message.

Agreeing with everybody above; I returned a rental car to Enterprise just over a week ago.

Note that they called on the Sunday after Thanksgiving at 5pm on the dot . . . something seems wrong about an unsolicited call at that time . . .

2008-11-29 18:11:29 UTCK

I have to agree that it must have been enterprise. I did not answer, and they didn't leave a message, so I googled it and found this page. Amazingly, I just recently rented a car from them last week--while my car was being serviced.

2008-11-27 01:02:57 UTCSB

I rented from Enterprise this week. I didn't answer not knowing the phone number. No message left. Probably a survey.

2008-11-26 02:17:55 UTCjjj

Note to self: Give wrong cell number next time I rent from Enterprise. Oh, and trash the car too :)

2008-11-25 01:00:12 UTCcb

Alamo rental for me.... they must hire the same agency to do follow-ups.

2008-11-24 01:11:12 UTCMNG

Called me tonight. Hung up when voicemail kicked in. I rented from Enterpirse last week.

2008-11-23 22:25:25 UTCGo Gators

called and hung up when i anwsered. i also rented a car from enterprise last week.

2008-11-23 20:45:13 UTCKG

We rent often and I wondered who it was. Now that I know it is a telemarketer, I added their number to the primus telemarketer list and they cannot call me OR any other primus caller. Much better than the DNC because businesses can opt out. They cannot opt out of this. I have control of who can call me and not at the discretion of some agency.

2008-11-20 23:29:17 UTCSR

yeah, I rented a car from enterprise this week and received call from same number....

2008-11-20 01:39:35 UTCbbc

Also rented from Enterprise yesterday - very inconvenient and annoying to get this call

2008-11-19 22:45:29 UTCOblio A

Enterprise Rent A Car to follow up on my rental experience.

2008-11-14 05:01:20 UTCrenter CA

It fits. I rented from Enterprise a week ago. This is really sleazy.

2008-11-12 00:48:14 UTCRenter

Cynthia Arlene Fenwick, affectionately known as “Ballie,” of Waldorf, Maryland entered into eternal life on July 26th losing her battle with cancer That is not quite right to be using this number. Kinda Morbid.

2008-11-09 20:13:17 UTCTPal

from Merrits Research - consumer survey. I called back and the recorded message said that the call is allowed by the "national do not call registry" but if you want to be removed from the calling list, then call 1-800- (missing number from recording!!) _64-8601. How convenient they don't leave the full number to call back.

2008-11-07 03:06:53 UTCSam

Yup... Just rented a car from enterprise last weekend. Annoying indeed.

2008-11-06 01:55:19 UTCL

they hung up on my VM. rented from enterprise car rentals a couple days ago.

2008-11-05 17:04:39 UTCBB

I also rented from Enterprise and got this call a few days after turning the car in. Didn't leave a message, they hung up on the machine.

2008-11-02 22:33:29 UTCmer

aggravating to say the least. I thought JDPower was incessant...LOL!

2008-11-02 20:43:20 UTCJoe

It was Enterprise Rental

2008-11-02 18:34:07 UTCDC

Just got the same call, didn't answer...and I rented from Enterprise last week while my car was being serviced.
Thanks for the 1-800 number to get put on Do Not Call list...

2008-11-01 21:41:35 UTCKM

Enterprise car rental - rented a car from them last week. It is not cool getting hang ups from them

2008-10-29 19:09:54 UTCChris

Enterprise Rent a Car

2008-10-29 07:30:15 UTCLM

Call my mobile. I didn't answer. No voice mail. Reverse looked it up as
Cynthia Fenwick
3008 Gallery Pl
Waldorf MD 20602

2008-10-29 02:31:19 UTCBP

Yup - rented from Enterprise last week.

2008-10-28 01:07:18 UTCbjk

call 1-800-864-8601 and follow the instructions to remove your number from their call list.

2008-10-26 19:49:49 UTCConfirmed

Definitely Enterprise, rented from them last week...

2008-10-23 02:53:29 UTCjoeTheFarmer

Funny thing is they call here ever day and all hours, I answer they hang up, I called Enterprise as they are right here in St Lou, and they tell me that ENTERPRISE DOES NOT GIVE OUT INFORMATION AND THEY DO NOT DO CHECK UP SERVEYS" I told the man that's funny, I rented last weekend and they got my number from YOU, wonder what else they have?????????????????

2008-10-22 23:47:47 UTCCalgary AB

Thanks for all the posts. I, too, rented from Enterprise just last week. Not wasting my time answering an unrecognized number on my cell.

2008-10-22 02:17:29 UTCSan Antonio

Just lease a car from Enterprise. I didn' answer call; they left no message.

2008-10-21 22:37:29 UTCXSNRG

It is indeed Enterprise (not Cynthia Fenwick as Reverse Lookup says) -- I rented from them last week. surveys.

2008-10-21 04:31:42 UTCGrumpy Camper

Rented a car from them last week. Hung up when they got voice mail. They called at 11pm where I am travelling this week. They should be thankful for voice mail.

2008-10-20 01:26:33 UTCQ

hungup when VM came on

2008-10-19 21:43:04 UTCG W

Same for me. Just turned in a car from Enterprise.

Hate these things. Got a call recently after having my car lubed, and gor some call from that, too.

2008-10-17 17:46:34 UTCG

Probably Enterprise. I too rented a car from the two days ago.

2008-10-16 22:26:46 UTCkraftwerk

always get a call from random call center after an enterprise rental.

2008-10-16 00:49:50 UTCmatt

merrit research group. probably does third party marketing and polls. I recently rented a car from Enterprise Rent a Car

2008-10-07 01:10:04 UTCAnnoyed

Cough suckers

2008-10-07 00:37:55 UTCsteve

yep. 240-210-7049 makes sense that it was Enterprise. I rented from them last week when my car was being serviced. Thanks to everyone that posted.

2008-10-07 00:23:27 UTCjen

yup, i just returned on friday and rented a car from enterprise while away. annoying.

2008-10-05 19:41:30 UTCDonna

Called and hung up

2008-10-04 11:59:12 UTCfs

yes, rented a car from enterprise last week..that's it!

2008-10-02 01:11:08 UTCmark

Was to my mobile. I didn't answer. Reverse looked it up as
Cynthia Fenwick
3008 Gallery Pl
Waldorf MD 20602

2008-10-01 21:25:47 UTCbj

called and hung up, i called back, it is a marketing research survey

2008-10-01 14:50:05 UTCVH

Called on my cell phone but didn't leave a message. Recently had Enterprise car rental. Thought maybe I missed an important call about a job but I guess it was just a survey. Bummer.

2008-10-01 12:57:42 UTChp

must be customer survey, annoying to say the least

2008-10-01 03:44:46 UTCKW

Called and hung up on me too.

2008-10-01 01:55:52 UTCJS

Yep. Same thing. Called and didn't leave a message.

2008-10-01 00:01:24 UTCMC

They called and hung-up when VM kicked in.


How do I stop them from calling?

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