book
audit
yellow
hang
certified
cac
certifiedaudit
line
machine
circulations
voice
I have implemented a method to stop these scam calls.
When I answer a call from a number I know is bogus, I answer with the following message:
This call is being recorded for the benefit of the Missouri Attorney General's office. PLEASE SPEAK CLEARLY. I am not getting those calls again, but I guess they will try from another number. Maybe the word will get around to not call my number
Missouri
 Jul 15th, 2016
Called no msg. Blocked via my T-Lock call blocker...
Oklahoma
 Oct 01st, 2015
I didn't answer.
North Carolina
 Aug 05th, 2015
Didn't answer; they left no message. Guess it was not important!
Diana
 Jul 23rd, 2013
something to do with yellowpages.

Certified Audit of Circulations, Inc.
155 Willowbrook Blvd, Suite 400
Wayne, New Jersey, 07470

973.785.3000
info@certifiedaudit.com
jj
 May 10th, 2013
Yellow pages / DEX / caller ID "Certified AUDIT". Don't bother calling back - you'll get a recording saying the operator is 'away from her desk' and thank you for calling.
Laura
 Dec 28th, 2012
My business gets calls from all over the country so I have no choice but to answer numbers I don't recognize. This number called me back to back a few minutes ago and disconnected when I said my business name. I already verified TWO TIMES last week that I got their Yellow Book. While I answered this call...a POTENTIAL REAL customer was sent to my voice mail. Caller ID showed CAC.
T. Hay
 Aug 22nd, 2012
They didn't leave a message. I didn't know who they were, but we did just get a phone book the other day. As soon as noticed it sitting on my front doorstep, I promptly picked it up and threw it in the recycle. They need to stop delivering those things.
G
 Aug 04th, 2012
Called at 8:45 pm on a Monday night. Immediately launched into a list of questions about our local newspaper (that I have never subscribed to) and tried to verify my address as one I haven't lived at for almost three years. I realize they are within their rights to call until 9pm, but it irritates me that they do so because I have young children who go to bed at 8:30. I asked to be put on their dnc list and told them politely that I don't appreciate calls so late.
caribear
 Mar 20th, 2012
Just got done ordering something on Amazon.com from New Harbor (located in New Jersey) and within two minutes I got a call from 973-785-3000 to the [MagicJack] phone # stored on my Amazon account. No message was left by the caller.
Russ
 Feb 23rd, 2012
Nice explanation, Yellow Book Girl. That doesn't mean unsolicited calls are appreciated, but Yellow Book might be a bit more welcome as a call if it didn't use CAC as its ID. Nobody knows what that it and assumes it's just another robocall for businesses making money off charities that hire them to make call after call after call after call (get the idea?)
YellowBookGuy
 Dec 16th, 2011
I'm on the list to receive NO phonebooks, so why would they be calling to see if I got one?
nblisa
 Dec 08th, 2011
They did not leave a message.
nblisa
 Dec 08th, 2011
http://www.certifiedaudit.com/ContactUs/tabid/376/Default.aspx
thisis them.
Lisa
 Jul 28th, 2011
I looked them up: http://www.certifiedaudit.com/
That sit provides contact information to contact them back (and ask them to stop).
Vicki
 Jun 18th, 2011
Hung up
SGIFL
 Feb 22nd, 2011
Boy this is annoying... Call came to our cancer charity help line and we've been on the do not call list forever...
silk
 Sep 17th, 2010
This is a no-brainer. They called, I ignored. I came here to check it out - harmless and meaningful. When they call again, I'll verify, and that will be the end.

According to several comments below, they're simply a not-for-profit service that verifies that you received the phonebook that was supposed to be delivered to you.
kv
 Sep 07th, 2010
Love how you go to their Web site to opt out of delivery and they require your E-mail address. What a joke.
Surrrrre
 May 26th, 2010
I got a call early this morning on my cell phone, which woke me up. Thanks alot, jerks! Then I find out from the comments here it was for YellowBook. Oh, I'm so sorry for not wasting my time to make sure that one of your distributors got paid for the gas money he spent littering people's properties on his route.

The YellowBook representative commented on this forum that they "randomly select residences and businesses to ensure the route was completed." Really? My personal cell phone number has been registered to a P.O. box for a DECADE, during which time I have never owned a land line. So tell me, exactly which ROUTE was my P.O. box on, YellowBook?

Finally, YellowBook, did you ever stop to think that maybe nobody wants your product? For the last fifteen years, I have used something called the I-N-T-E-R-N-E-T to look up all my phone numbers and search for anything I might otherwise find in a phone book. During that time, I can remember using a phone book only a couple of times, once when my computer was being upgraded and another time when I tried to find somebody online and was not successful.
Stop Harassing
 May 26th, 2010
The caller ID said "unknown name" so I didn't pick up. As soon as my answering machine started playing "We can't come to the phone right now, if you are not a telephone soli..." they hung up. I see from the other comments that this may have been to confirm that I got a DEX directory, which would be odd, because I went on their website some months back and told them never to send me another directory. Who needs directories? So did they want me to confirm that I didn't get one?
Mary
 May 22nd, 2010
No message
unknown
 Mar 22nd, 2010
3-18-2010 i got the same phone call the other people have described and i also am on the no call list. i too do not like being bothered . the phone rang for at least 2 mins i didnt know if that was possible.DAMM!
eg22
 Mar 19th, 2010
If these calls are bothering you too much, then you may opt out of yellowbook delivery. You may do so directly at this site
http://corporate.yellowbook.com/products/print-directory-options-opt-out/
However, if you do still wish to receive the yellowbook, then please answer the verification call, and allow the prompt to select the button for "Yes" if you did, indeed, receive the yellowbook. Yellowbook does not call everyone on the route, but does randomly select residences and businesses to ensure the route was completed.
Please, please do answer the verification call and confirm you've gotten the yellowbook, if you have received it.If you have gotten calls more than once, you may be delaying a distributor's payment. The distributors need payment for completed routes, especially since it does cost gas money to deliver yellowbook. If you do wish to continue receiving yellowbook, then please understand that you may be randomly selected to be called for verification of delieveries. Yellowbook will not ask for any personal information, only a simple confirmation through pressing the corresponding button. Yellowbook will not sell your information because you have completed a verification call. It will not opt you into any sort of pay service, like some scammers have done through telemarketing. This is not the goal of yellowbook. The goal of yellowbook is to ensure customer satisfaction, by ensuring that we distributors have delivered your yellowbook.
Again, since I'm seeing so many comments about the do not call registry. Yellowbook verification calls shouldn't qualify under the do not call list. The do not call list is for telemarketing. These are necessarry calls, to ensure that you've received your phone book.
These calls from yellowbook do NOT violate the do not call registry. These are not sales calls, not telemarketing calls. These calls are only done to ensure that you are not without a phonebook.
If you would like to ensure that the particular phone number that's calling you is, indeed, yellowbook, you may want to try calling 1-800-YB-YELLOW. Hopefully they will be able to answer any questions you may have about yellowbook. You may also order additional yellowbooks for any area in the United States at this site (which is also useful if you're going on vacation, and would like a yellowbook for the area!)
http://corporate.yellowbook.com/products/print-order-directory/
One more useful link- Yellowbook is an eco friendly company, and uses recycled materials, as well as taking major steps towards reducing emissions. If you enjoy receiving your yellowbook, but are concerned about the environment, remember, you can recycle your yellowbook! Find out more at
http://corporate.yellowbook.com/recycling/
or visit earth911.com/
I hope this clarifies any confusion, and apologize for any inconvenience. Yellowbook is committed to customer satisfaction, and remember, just call 1-800-YB-YELLOW with any questions or concerns! Thank you!
yellowbookgirl
 Mar 08th, 2010
It is only an automated call, to ensure that you've received your yellowbook. Sometimes, those automated call things are glitchy, if you pick up and speak first (I guess because answering machines pick up speaking). Next time you get the call, simply pick up and say nothing, and the automated voice should prompt you by asking you to press a certain number if you have received the book. If you're getting calls more than once, I would like to personally ask you to please wait for the prompt and press the number corresponding to yes if you've received it. If it calls over and over, this means that the comapny is wanting to know if you've received it, and if you don't confirm you have, it may cost someone their paycheck. I distribute yellowbooks. It's very hard work, costs a lot in gas, and is a lot of leg work too. Taking the call is only helping someone to receive ther paycheck that they've earned. We do need the payment after distribution, and if there's any problem with a customer, it greatly delays payment. It has nothing to do with the do not call list. It is not a telemarketer, it is only yellowbook doing verification of someone's route, which has to be confirmed, otherwise, the person who worked hard to distribute those books won't get paid. And it most CERTAINLY will NOT automatically sign you up into some sort of service. Yellowbook is a reputable company, not trying to sell you or scam you in any way. It's just to make sure that the job was done! Thanks!
yellowbookgirl
 Mar 08th, 2010
When I picked up the phone I was greeted with heavy breathing. So, I hung up.
Ken
 Feb 06th, 2010
I was on my cell talking to my wife & office phone and home line rang at almost exactly the same time with this same number, 973-785-3000! Home line is on Do Not Call List. I answered the office call before I knew about the number similarity. It was a recorded message with a nice older woman's voice saying that they were verifying that we had received delivery of the Real AT&T Yellow Pages & to press 1 if Yes & 2 if No. Then they asked if a sufficient number had been delivered to our business.
LP1Guy
 Aug 10th, 2009
Called but left no message. My phone # is listed on the national do not call registry. I guess that does no good.Caller ID description is "new jersey".
Guy in Dallas
 May 22nd, 2009
I answered, "hello ... hello" No one there.
May
 May 05th, 2009
This is who they are I'm calling the FTC to complain, it's a pain in the ass
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

http://www.certifiedaudit.com/

Certified Audit of Circulations was established in 1956 as a not-for-profit circulation audit and research organization serving publishers, advertisers and advertising agencies. Today, we remain committed to our primary mission: the objective, accurate and reliable reporting of circulation data and market information for the benefit of our members.

The CAC Difference

CAC was created as a not-for-profit organization to meet the need for an objective third-party source of certified circulation data. This unbiased audit process supports both publishers and advertisers. Publishers need credible independent validation of their circulation claims to attract and maintain advertising revenue. Advertisers, in turn, need certified circulation data to make confident, informed media buying decisions.

CAC is a member of the International Federation of Audit Bureaux of Circulations (IFABC), the Advertising Research Foundation (ARF), and other leading industry associations.
aregular joe
 Mar 20th, 2009
Keeps calling several times a week. Every time I asnwer they hang up the phone without speaking.
sickntired
 Feb 11th, 2009
This is a delivery verification service making sure that you received your subscription or in our case the recient issue of the Yellow Pages. A benign call.
NastyBahb
 Jan 26th, 2009
Marsha called to say "we were one of five grand prize winners." But we "must call back at 888-923-1327 X210 to validate our entry" to still be a winner.
Loser! Sadness! May be tied to "Prize Claim Center" ID same day at 219-923-2830.
Lucky
 Jan 07th, 2009
This number called my unpublished cell phone #, and left a voice message asking if I received an AT&T Yellow Pages with a certain picture on the front. "Press 1 for Yes, Press 2 for NO." There was no introduction of who was calling. The voice sounded like an older woman (I am one myself.) Most likely this call is a SCAM to get people to press YES - this IS the time of year telephone directories are distributed. People who press YES should be aware that they may have agreed to something else. JUST HANG UP. A legitimate company would not be calling unlisted cell phone numbers. A legitimate company would say who they are and why they are calling.
Vadalia Speaks
 Jan 06th, 2009
Called wireless-no message.
CaptTrouble
 Dec 03rd, 2008
had a hand full of phone calls they leave no message
mister b
 Oct 18th, 2008
Called, rang 5 times and disconnected. No message left. CID shows Out of area.
irate
 Aug 05th, 2008
Call came in on my office phone. I answered, and the phone line clicked a couple times. No person, no response, so I hung up.
Phxaz
 Jul 29th, 2008
what good is the do not call registry when these bozo's continue to call
frustrated
 Apr 01st, 2008
Said CAC on the display. Let the machine get it.
Christine
 Mar 20th, 2008
This New Jersey call came at 18:23 hours on 2-20-08 to our home in Kansas. We did not answer and no message was left.

Other posters advise this is Certified Audit of Circulations at Wayne, N.J. 07470, a magazine surveyer and business marketer. Junk it.
Rossi
 Feb 22nd, 2008
the idiots woke me up in the middle of the night
cc
 Feb 07th, 2008
Called around 4pm left no message. What was the point in that.....must have lots of time on there hands unlike myself. Wish they would stop calling.
Rachel
 Feb 05th, 2008
Called several times this morning. Usual 800 garbage call. I turn on the FAX to irritate these callers. I have recieved hang up calls numbering at least 20 a day for the last two to three weeks from 800 listings. Always hang ups or sales calls I do not want. Now the fax takes all these calls and I refuse to answer unknown name and number calls of any kind.
Next up an air horn!
deacon
 Jan 09th, 2008
They call but never leave a message.
CS
 Nov 07th, 2007
C A C
ASSUMED IT WAS A TELEMARKETER...ITS ONLY 9:00 AM ON A MONDAY SO WHY ANSWER AND START MY WEEK OFF BEING PISSED OFF.
JIM
 Oct 22nd, 2007
In reading the comments by others, I believe this was a followup call to make sure I received a directory.
anon
 Oct 17th, 2007
I answered and said “Hello this is Doug” like always. They said noting then they hung up.
Doug
 Sep 27th, 2007
Your posting on 8/29 is flawed. Sure they need to confirm shipment... You say it's no big deal. Thats incorrect. 100 people need to come to the phone only to get hung up on by a machine. They should hire a real person to perform the task so at least there is a person on the phone to make the request. What's you number? If having to stop what you are doing to get hung up on answering the phone we can use your number as a beta test point.
Stan
 Sep 27th, 2007
Here is the CEO info and etc for this company.

Certified Audit of Circulations -- www.certifiedaudit.com
155 Willowbrook Blvd.
Suite 400
Wayne, NJ 07470

Mark Stoecklin, CEO
155 Willowbrook Blvd.
Suite 400
Wayne, NJ 07470
Phone: 973-785-3000
Fax: 973-785-8341
Email: mstoecklin@certifiedaudit.com

Evelina V. Sodt, Marketing Director
155 Willowbrook Blvd.
Suite 400
Wayne, NJ 07470
Phone: 973-785-3000
Fax: 973-785-8341
Email: esodt@certifiedaudit.com
Dave
 Sep 26th, 2007
This number has called me several times in the last couple weeks. No message is ever left...and it's incredibly frustrating!
Frustrated
 Sep 04th, 2007
I got the call too which led me here. But I have something to say now that I've read who they are and read the comments of others. My family was in the phone book delivery business for many years and I at one time had a job making these calls. When someone is sent to deliver the directories, they turn in the route as done and then these calls are done to verify that fact so that they can be paid.
Many people will get these jobs and then just dump the books in a dumpster and then request a pay check. They need to call at least x amount (about 10-15)of people on the route to see if they got their book so that they can issue the paycheck knowing the work was done. If they don't get an answer they move to the next person. It's really not that big a deal!! Maybe people are just more annoyed now that with cell phones and the internet we hardly open our phone books anymore?
Kim
 Aug 29th, 2007
Stop calling. Woke up my baby and hung up as soon as the message machine turned on.
Masha
 Aug 21st, 2007
Took the time to call my home phone at 6:45 pm on a Friday evening, but didn't have the time to leave a message.
TJ
 Aug 11th, 2007
these people call me constantly. Very annoying, considering I am on the do not call list. I just hang up on them now bc they can't take no for an answer.
Dionysia
 Aug 08th, 2007
just a hang up
S
 Aug 08th, 2007
Did not leave message. Listened to my message and I could hear them hang up when recorder picked up. I am on do not call list. I don't want to hear from this number again. I do not discuss anything on the phone.
Fran
 Aug 05th, 2007
This is a place of business, and your call interrupted a very mportant phone conference. Please do not call again.
Denise
 Aug 01st, 2007
I am on the National Do Not Call list and got a call from this number as well, they should be fined if they are not complying with the law.
New York
 Jul 31st, 2007
called, left no meaasages,,cac


hatre ayto dialers, these people should die
kris
 Jul 13th, 2007
Was not at home-no message left; only the CID displaying CAC and the 973-785-3000. This call is not appreciated since I am not interested in giving them info on my reading habits of the local newspaper nor my shopping habits. I receive enough "dead" trees as it is and am on all the do-no call lists.
Regina
 Jul 12th, 2007
Recorded message, asked if I received the Yellow Book for Athens. I presume they meant Athens, GA, which is odd because I live in NV.
Person
 Jun 28th, 2007
Tough to get any work done with these jerks constantly calling.
Four, whoops, five and its not even 10:30 A.M.

Cheesch!!!
Modern Plants
 Jun 19th, 2007
Typical company phone where you pick a number to be connected to someone
x
 Jun 15th, 2007
Called and hung up on my answering machine. Who are these people?
kcaya
 Jun 01st, 2007
received this call tonight! they didnt leave a message, numbnutts
newman
 May 08th, 2007
left message when i didnt answer (automated voice survey) for dex to verify you received the phone directory. I was just glad they left a message
annon
 Apr 11th, 2007
XXX
XXX
 Mar 29th, 2007
Missed call, no message from caller.
Charles
 Mar 20th, 2007
This number belongs to the company contracted by DEX to audit the distrubution of their telephone directory. They can probaby bypass the no-call registry requirements since they are not "soliciting". I finally today received a call from an actual human being instead of their usual automated call (press 1 if you have received the directory press 9 if you have not - we always press 9 just to mess with them) and told this person to stop calling. I also called DEX and told them that since they have adopted this policy of harassment, I do not wish to receive another DEX directory ever. It is not difficult to get a directory if you need one. They need to find a better way to babysit their distribution staff than harassing their "customers". The number for DEX is in the front of the phone book if you would like to call them, tie up their 800 line, and voice your complaint.
WA State
 Mar 19th, 2007
Somehow it was important enough for them to call and interrupt our day, but not important enough to leave a message. Idiots!
me
 Mar 05th, 2007
Don't call AGAIN!
gtyson
 Jan 25th, 2007
I got a call on my home phone from this # I am on the MO no call and the National No call and do not appreciate this call in the least.
Janice
 Jan 25th, 2007
Certified Audit of Circulations -- www.certifiedaudit.com
155 Willowbrook Blvd.
Suite 400
Wayne, NJ 07470
Phone: 973-785-3000
 Nov 21st, 2006

74 Comments