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Someone saying they were with United Healthcare and that my mom was eligible for Hospice. I actually believed her and faxed her my P.O.A. and my mom's member number!!! what should I do???
 1week
I think this is a scam, and a scary one. The message said she was a registered nurse from UHC and wanted to discuss global benefits and left a different number with extension to call back. It was an 800 number. I called back, never got the chance to enter an extension, but got a recording letting me know I was eligible for one of those medic alert devices for free. If I wanted to claim it I should press “1” or decline press “2”. I pressed “2” and got another recording telling me I won a free trip to Mexico. I kid you not. I hung up.
Utah
 Aug 02nd, 2019
4 calls in a row. They refuse to leave a message. Blocked/reported as spam on my phone. Interesting enough, last week I signed up for AARP Medicare United Health Care part D and F. If this is the way UNHC does thongs, I'm not impressed.
Perhaps they're selling our info to Spammers ? Just a thought... I know Blue Cross Blue Shield used to at least leave me a VM
Colorado
 Jul 29th, 2019
Received a call from this number, and I forward it to my voicemail and it had a recording of my mother speaking to a individual. I called the number back and it said the number was disconnected.
Missouri
 Jul 29th, 2019
This was a genuine call back from UHC Medicare Prescription Drug plan regarding a specific issue. Same person I spoke with earlier. I waited for voice mail before answering.
Tennessee
 Jul 18th, 2019
I have received three calls from this number and all I can make out is the word Medicaid, call number on back of card. Sounds as if he is from India? The third time, I returned the call only to say it is disconnected! Scam! And they're apparently using United Healthcare as their front! Going to contact United Health Care and let them know what is going on and give them the number, let them deal with it. I never answer my cell when I don't know who it is. I wait a couple days then call, 9x's out 10 number has been disconnected. It is quite annoying and I believe it is a crime or should be fir these cell phone companies to sell our numbers to telemarketers! Is that part of the package deal? Never read that in the small print!! SCAM!! BEWARE!!!
Florida
 Jun 06th, 2019
Just received a call from this number saying that my SSN has been involved in suspicious activity and all of my Social Security benefits are permanently frozen unless I talk to their legal people in the SSA. Definite scam.
Texas
 Jun 06th, 2019
I think its a scammerrrr!! asked for DR. Woggles said she dialed a number off. becareful RULE number one dont give any information to any one calling you!!
Minnesota
 May 30th, 2019
Scam. Do not answer or provide info. I’ve gotten calls to days in a row saying they have important information regarding my medical coverage and leave a different number to call back.
New York
 May 29th, 2019
I've had 4 calls from this number since I called United Healthcare, my insurance earlier this evening. (12/22/2018)
I just called the number and it says "you have reached a none working number. Please hang up and call the number on the back of your United Healthcare Insurance card.
Arizona
 Dec 23rd, 2018
Called my husbands phone saying she was calling for me from United Health Care. Knew the name of the company that my husband worked for. Said she was asking how I am doing since my surgery and wanted to offer a program only for me, not my husband. Knew the release date of my surgery, but nothing else, like the type of surgery. Called twice in one week. Called the number on the back of the insurance card, they have no notes on these phone calls, so it is not legitimate. It's a scam!
North Carolina
 Oct 10th, 2018
Calling at weird times and asking to call back. Just know they will never call you to give you anything. is the other way around. Calling to screw you!
New York
 Sep 20th, 2018
This IS a scam. This is NOT legit. I just called United (using the 800 number on the back of my card) and they confirmed they have not attempted to contact me. Whoever is saying this is legit is full of it or maybe they work for the scammers. DO NOT ANSWER THIS CALL. If you do, DO NOT GIVE THEM ANY INFORMATION. I hope they call me back again so I can have some fun with these jackasses. :)
Virginia
 Aug 24th, 2018
United Healthcare Managed Care Services - this is legit - if you have any doubts please call the United Healthcare number from their website and ask about this number they will let you know this is a legit number.
New Jersey
 Jul 12th, 2018
was called by this number. I let it go to voicemail. the caller left a different number for me to return the call. that number is 855-318-7347.
the automated message at the onset said it was united health then a woman came on line and started asking questions like my member id number and my birthdate. then she started sounding weird with questions like, "are you having knee problems?' are you doing ok?' Then she started saying "you're cutting out..are you ok? do you need me to call 911?' this is obviously a scam caller using united health's number. Unfortunately, I answered the first two questions she asked about my member id number and my birthdate.
Texas
 May 04th, 2017
this is getting annoying. I am a customer service agent for United healthcare, specifically for Medicare plans and lately I've been getting calls from members about this phone number stating that something is wrong with a members account. This is around the 50th call I've received in the last 2 days and there is NO information that we are ever going to have about automated calls. There is NO information regarding outbound phone calls from this number.

Do Not answer any calls from this number or answer any questions. All of the account I've looked at that have received calls from this number, are in good standing and there is nothing indicating their account with us has an issue.
Minnesota
 Mar 07th, 2017
I received a message from a benefits coordinator at UHC. She was responding to a question I had submitted on their website. But she did not leave her last name and this number does not accept incoming calls. Very annoying way for United Health care to treat their subscribers.
California
 Feb 24th, 2017
I received a call from this number and the woman said she was from UHC and they started asking me all kinds of questions about my medical conditions and to "confirm" my address and date of birth. After answering a few questions, I told her that, if she worked for UHC, she should have this information. In fact, the ONLY information they provided was the date I had been released from the hospital. They knew nothing else. She told me she worked for a "special division" of UHC and that they were required to keep separate records because not all of the information was supposed to be in their system. I told her, if that's the case, she shouldn't be asking. I hung up.
Texas
 Jan 10th, 2017
"United Healthcare" came up on caller ID. When I answered, lady with thick accent asked for me. I asked what she was calling about - she said she had some questions about my medical "Coverage". I asked what type of questions (must admit I was rather annoyed). She said about your medical coverage. I again asked what type of questions. To which she responded "Goodbye". When I called the number back - I got a recording saying that it was a non-working number and for me to call the # on the back of my health insurance card.
Ohio
 Oct 26th, 2016
United Health Care. Didn't answer, since employer frowns on personal calls during business hours. They called and left a message asking me to call, but not stating the reason for the call. Since our premiums are current, there is no reason for me to return the call, if they won't state the reason for the call.
UHS Insuree
 Mar 31st, 2015
It's a follow up call from a Nurse from United Health Care - I just got out of the Hospital and they asked if I wanted a phone call. I think that was a nice follow up.
Chris
 Jan 08th, 2014
United Health Care nurses?

Be very careful what you tell them - they are trying to get information to deny certain insurance benefits. Do not lie of course, but sometimes something you think is chit chat they can use against you. No doubt they know if you have other insurance but if you have a condition that was caused by something YOU KNOW happened - such as falling down your stairs but you mention in passing you were in a minor car accident they will try to make the other person's insurance take over even if you were already in pain from the fall...then the other person's insurance won't pay because you already said it was from falling down stairs and so on...
OR you mention you had something similar as a child - oh all of a sudden it is a pre-existing condition and they don't cover it

I do not advocate any type of insurance fraud Understand that - but I also do not like it when they try to deny benefits you are owned.
Shelby
 Jul 19th, 2013
They called. I picked up and I said hello 3 times. The line clicked.

Oh well, another one for my VOIP block list.
Reply !
e
 May 14th, 2013
United Health Care prenatal nurse asking questions
EMA
 Feb 13th, 2013
UHC calling about a healthy benefit program I enrolled in.
Sue
 Nov 15th, 2012
It's United Healthcare's nurse who will be recording the call. UHC may use something you say to deny benefits. They refuse to quit calling when requested. They also don't show a caller ID which is illegal for a business to do. If you are insured by them through your employer, call your Human Resource dept. to register a complaint. That may be the only thing that will make them quit calling, since they don't want to lose your employer's business.
JLC
 Sep 09th, 2009
UHC. I imagine they're fishing for info to wriggle out of paying the bill. They also sent me a form asking if I had other insurance.
UHC member
 Jun 24th, 2008
Nurse from United Health Care insurance
Suz
 May 09th, 2008

28 Comments