company
tools
inland
work
scam
business
service
sell
empire
several
industrial
Obvious plant.
farmerswifeB.S.
 Oct 11th, 2011
Hey Mike your response is real lame. Your "company" is a boiler room, plain and simple. Don't try to make out like you are a legitamate company. Paaalease.
On To You
 Sep 24th, 2011
It seems that Inland Industrial Supply is legit and there is someone else using their company name with their bogus calls. We got a call from an 877 number that ID'd themselves as selling for Inland Industrial and he was a very friendly and polite salesman. We are checking into the legitimacy of the company and are finding all of these conflicting reviews. It doesn't seem that Inland Industrial is the bad guy here, but instead the scammers have tried to benefit by using the company name. Those are the callers that are getting rude and off base.
farmerswife
 Sep 11th, 2011
I work at inland industrial. And I sypathize for some of you but as a business owner i have to say that we at inland are just trying to do our job. We sell tools, we do what most people in wholesales do, we create orders, we order the tools, and we do a markup so we can make a profit. Inland Industrial is a company not a scam. Most of what you see on the BBB is reports from people who aren't customers of ours, they make orders, cancel them, and then when they find that we aren't paying out of our pockets for them to play with us they throw a fit. While I admit, we absolutely cannot have the lowest prices in the united states, some of our customers are usually happy to hear from us because of what we do for them.


What happens is we get your number from the government(yes, the federal government sells us your numbers becuase you are registered business owners) and we put the phone numbers in a que on a computer server. Then we have an auto dialer that dials your number based on the last time you from us. Now if you get a call from us there are two things that could be happening, either there aren't very many numbers left in the server, or your number is in another server in a different office in the same company, it happens.

Now some of you are complaining about what we sale. Well there is a very simple explanation. We sale premade sets to people who dont have accounts with us because when someone decides to place the order and approve of it, when they get the tools, and send it back, it takes money out of our paychecks. So instead we try and narrow down the tools we will sale to first time buyers, unless you give us your credit card in wich case we get paid after you approve your order when our secratary calls and confirms you placed the order.

And in regards to harassment. As a manager i can tell you that we do our best to get rid of the people who call and start off with an attitude, but at the same time we seriously do not like it when we make a phone call and people pretend to be interested and they either jerk us around or start swearing at us right off the bat. Whenever you are making five hundred phone calls in eight hours it becomes very tedious, please understand we are people too, and the older more experienced employess constantly report harassment to customers.

Our tools are good, are prices don't change unless the manufacturer changes his, and we try to take car of our own. so you can either gives us a chance or you cannot but we are legitimate and we will continue to help out our customers.
Mike Peacock
 Nov 29th, 2010
Robert in collections.. at inland....I made a promise to come visit you... guess who's in town.I brought your crappy tools and you better have 350 cash....
tex
 Nov 02nd, 2010
Everyone of these comments, our family has experience from Inland Empire. From cursing at us to scary threatening messages. We have been harassed for 3+ years now. We've ask repeatedly to be removed from call list.
mother
 Jun 28th, 2010
Jerk. Like no one will notice you're the same person writing all these "No they're cool!" messages.
anonymous
 Jun 17th, 2010
thanks for your support... its not a scam. tools at your door your money in your pocket who's trusting who.. pay your bills. collection call all day not hard working salesman... love the tool pimp SB
sam bell
 Jun 17th, 2010
i have nothing better to do with my day. so i wait by the phone and act like the owner of my husbands co. when these hard working commission salesman call i just want to waste there time and get bitchy. most of them just hang up on me, but some that have the balls put me in my place.. thank you salesman for bringing your balls to work and trying to make a honest living. unlike me, i just live off the accomplishment of my husband...
stupid wife
 Jun 17th, 2010
Well i am one of two owners of a tow and auto repair company, placed at minnesota, and about 3 week ago i did had a phone call from this company INLAND EMPIRE INDUSTRIAL SUPPLIES with a nice guy speaking on the company side, he told me this company sale tools,and i had acepted to try them,then i did got the tools at my company,and if certainly the tools may be nothing special or out of this world,and since i didnt like them,because i need i really H.D tools,because the kind of work i perform,i call them to 951-272-8084,a really sweet voice answer the phone,and i told this lady the reason of my call,wich was trying to return the tools,and she nicely told me the procedures to do the return, i believe she said to me her name was Veridiane or some name like this one,So the point is>>>>>>>>>>>>>>>> maybe somebody else is trying to use this company name to scam people around
Luis Garcia
 May 11th, 2010
I have a trucking company also and this same guy "Chris" keeps calling my cell phone asking if I still work on my own equipment etc etc. trying to sell me tools. I have told him to stop calling but he keeps calling anyways. This has gone on for 3+ years. Caller ID usually shows unavailable but has shown 951-272-0000 also.
Bob
 Apr 09th, 2010
you all all DIPS. i worked for that company. It's not a one manned operation and they aren't out to get ur credit card. and they sell good tools. not like harbor freight crap. they don't pitch to women because WOMEN AREN'T THE ONES WHO DO THE REPAIR WORK ON THE EQUIPMENT OR MAKE THE MONEY TO SPEND duh!! You CAN"T call back cuz there is 150 of us using the same line DUH!! and they aren't allowed to be rude OR curse at you, you get in trouble for that. The reason they have been in business is because they sell a shit load of tools ha. And if you ask us to put you on the do not call list (without being a total ass about it) they'll gladly do it. anyways i quit cuz if you people think getting called by this company once every few months listening to the same pitch.... try calling 800 times DAILY saying the same pitch. you have it easy. SO STOP BITCHING
Hugh
 Dec 17th, 2009
They got my cell phone number and wont stop calling me. I am an over the road driver and they call at all times of the day. My wife called the company directly and took my name off list, but their salesman keep calling my cell phone. Really getting upset and dont want to have to change my cell number to make the calls stop. I will call the head company one more time and then I will also file a complaint with phone company/
Bryan
 Dec 14th, 2009
These guys have called me numerous times trying to sell me cheap tools. They mark them up 4 times what you can get them through other supply chains. They try to get you hooked on free shit then try to sell you other stuff. Then they give you a price. The next day they call back and try to add more on to your order and give you a price that is twice what it was previous. When you disagree with them they check on it but dont call back, which isnt a bad thing. Im stupid for even listening to their shit, but sometimes its entertaining. I like to piss these outfits off by ordering a bunch of crap and tell them cod only then tell ups I dont want it and refuse the packages. Im not worried about them reporting to my credit report because really never took the items and I have to many other legitimate credit refs. to worry about there crap. If more people dished there shit back to them they might stop. Ha Ha. But its fun anyway to screw them like they try to screw us.
jp
 Dec 08th, 2009
These guys called us selling tools. They said they were some special design and would take off any kind of nut. Asked about returns and the guy said this is America evrything is returnable. He said we'll even throw in some free stuff for your trouble. Received the bill before we saw the tools. Tools came a few weeks later and they were no different than what you buy at tsc or other random stores. Nothing high quality except the price. Returned the tools and received a restocking fee for close to $100.00 then a bill for the free items. With interest added. Called and they stated we have no idea what the products are we just do the billing. They charged over $4.00 a piece for their "free" can coolers. Never buy from them very RUDE and LIARS.
farmer
 Nov 05th, 2009
This company sent my son an invoice for $350 for a product he never ordered or recieved. After many conversations with company they are threatening to take legal action and ruin my son's credit. He had started a trucking company and I think this is where they got his info. The whole thing seems to be a scam. Anyone got any info or advice on how to handle these crooks?
bogo1
 Jul 10th, 2009
I ask for their number and when I call back 10mn later they said the person left 4 hours ago. It's just another scam be careful
Abou
 Jun 11th, 2009
Thanks that i found the mistery!
This pretending tool seller is anoing us for the past 3 years if I remember well.
It it the same person, same attitude , " ugly and nasty things" for years.
His using many different names , changing or using lots of phone no. and I guess soo he dont like talking with womens.
The story is repeting with many of us and I think that we should take auctions....
I would like some more details about so I should have support fom many of you.
CALL 248-719-0761 Michelle
victor
 Mar 26th, 2009
Walter - try calling 800-219-7790, that is IES' tollfree number
CJ
 Nov 02nd, 2008
Inland Empire Industrial SuppliesInland Empire Industrial Supplies

1 review - Write a review

12741 Magnolia Ave
Riverside, CA 92503

951-272-8084
peter
 Jul 15th, 2008
these guys called me and asked if i repair my own equipment, i said i did , and they said they are a wholesale tools co. i bought tools at a way cheaper price than any where local, they had great quality, and customer service
now i call in my orders !!!
hector
 Jun 05th, 2008
these guys called me to day thank god i almost bought a 1" air wrench from sanp-on they sold me one for a 3rd the price
Inland Empire Industrial Supply rocks
tools mooch
 Apr 30th, 2008
I am in the transportation business in Memphis TN. Our main office is in South Bend, IN. I am listed as the contact on the FMCSA web site and I work in the Memphis office. I have been receiving calls for over a year from this business claiming we had bought tools and I need to pay for them. I had tried every thing trying to track them down to get the calls to stop. They have done everything everyone else has posted here to us also. One call I received, they told me they were going to report it on my credit report. I basically told them good luck, you don't have any info on me. During this past year, I have sent several letters to them one included a copy of a law suit we would file, if they did not stop the call to the company. In Jan 2008, I refinanced my home and guess what? They hit one of my credit report with a charge off? I when straight to the court and filed against them, now that I had a good address from the credit report. The date is set for April 24. Now after they were serve with the papers, they contact our DA office here in Memphis and filed criminal charges against me for the letter and the threat of a law suit letter I sent last year. Now the DA office is considering putting me in jail over this?? This hasnt happen yet, but I am glad I found this web site. If you have any info that would help, please email me at davidwilson@commercial-cartage.com.
D Wilson
 Mar 27th, 2008
This company is Inland Empire Industrial Supply, listed in Riverside, CA. It's some kind of scam, and I have been assaulted with profanities from them several times. I believe they found my business information and phone number on the FMCSA saferweb. If you own a trucking company, all of your information is on this site. They have called me from this number, and several times from "Unknown Caller" status. Today, they called me from a number listed in Cincinatti. One time, after cursing at me, they asked me for my credit card info. If you tell them you are on the Do Not Call Registry, they do not care, and will curse you out.

The usual key phrase after the greeting is, "do you work on (or still work on) your own equipment?" This phrase has been used with every number they have called from, and is the dead giveaway. The second you call them out on it, that's when they get nasty.
SR
 Jan 03rd, 2008
Asked for my husband, did not want to talk to me nor say what they want. Did not identified himself and hanged up. I called *69 and called back to receive a message that the number is being disconected or not longer in service.????? The man just called from that number. What is going on?
R U D E!!!!!
Gloria Thayer
 Mar 29th, 2007
I've received a few calls from this number. Sometimes they just hang up. Today the male voice asked "Hi, do you still work on your equipment? You are a trucking company right?" I told him I was filing a complaint and he hung up. Guess the CA desert heat is too much for some weaker of the species.
Rick
 Mar 16th, 2007
This is a company that uses 951-272-0000. They are calling and are very rude, sexually harrass females and curse up a storm. Thier toll free number is 800-219-7790 direct number is 951-272-8084. Someone should shut the company down.
Amy
 Mar 13th, 2007
It did not take me long to find this company. It is Inland Empire Ind Supplies. Thier direct number is 951-272-8084. Their toll free number is 800-219-7790. Feel free to call an harrass them should you feel the need! They call our home at all hours and when I answer, they are digrading and curse up a storm. I am in the process of filing a compliant with the phone company about them. 1-800-348-8727 is the number to file a complaint for harrassment. Dial #0#0 to go directly to an operator.
Lets work to get them shut down. Many complaints on the at bbb.org.
Amy
 Mar 13th, 2007
Try calling the number back, it has a phony machine that says this phone number has been disconnected or no longer in service.
Luis
 Feb 23rd, 2007
ANSWERING MACHINE CAME ON AND CALLER HUNG UP.
DEN
 Jan 11th, 2007
We have received several calls from this number usually at night. I finally answered and they asked if this was **** our business name, and then asked how I was and that I sounded fine. He then asked for my husband ( the head man) is what he said. I told him he wasn't here and he said Thanks and hung up. I called the number back and it had been disconnected.
Amy
 Dec 21st, 2006
I just got a call from this number and I heard what sounded like a sigh and then a grumble of some sort from a man's voice (older man I would guess). Then someone just hung up. :(
Cathryn
 Dec 21st, 2006
Caller asked for my company name then hangs up. Funny they called my new cell phone (1day old) and asked me this question. New cell carrier is Verizon. Anyone else have similiarities?
The MAN
 Dec 06th, 2006
This number calls then as soon I answer the phone, they hang up!
Joanna
 Nov 29th, 2006
this guy has called several times asking for our business by name. Tonight, he was quite ugly & said some perverted things to me & hung up. We called the # back & a lady answered & said this is her personal # & someone is using it & costing her alot of money. She asked us to report this incident to our phone company & call Patricia Ramos @925-823-1453. Please be kind if this happens to you & report this & try to help this lady in CA.
S R R
 Nov 22nd, 2006
i think this shmack - is a truck driver
Denn
 Nov 22nd, 2006
this shmack called and ask if my comp name ### then he lost as a mother....
message to you(shmack)if you got ballz give me call again
Denn
 Nov 22nd, 2006
"Lance" has called a handful of times. He asks for my husband by name and refuses to speak to me when I ask him what it is in regards to. I have told him that whatever he is trying to sell, my husband isn't buying. This does not deter him. When I try to call the number back, it says it is disconnected or no longer in service. This is obviously some type of scam, but I am wondering if it is a cloned phone to which the original has been shut off and that's why we can't return the call.
Holly
 Nov 16th, 2006
recieved several calls from this number and someone would just hang up when i answered. When I called back there was a message saying number was not a working number. So I got another call and finally there was a voice on other end. They asked if this was CWLogistics (the name of my business) and when I answered yes they hung up! I called back and got the same message. Who the hell is this calling me, and what kind of scam are they running?
Chris
 Nov 10th, 2006
they kept saying my last name and guessing first names all male.. I just hung up and they called right back but I did not answer. very strange
eder
 Nov 07th, 2006
They left a nassty message.
Edith
 Nov 03rd, 2006
we had a call from this number for more than ten times. they were repeatedly asking for a nine year old boy and owing money for unpaid tools.
greg
 Nov 01st, 2006
Received a call from this number...asked if I could help him and he swore at me and said I sure can help him and then he hung up.
Rick
 Nov 01st, 2006
This message was left on call wave"
Dead bodies everywhere" in a very scary OLDER male voice.
I have the same experience as every one else....... nr no longer in service
Agneta
 Oct 31st, 2006
Tried to sell us tools, when said not intrested i was told to stick my dick up my ass. This is not the first call from this number. I wish i knew who this is so i can report him to the fcc. Also you can not call this number back.
Walter
 Oct 31st, 2006
They call repeatedly, and when I finally answered and accused them of such, caller got angry at me and said he had never called. I asked to be placed on a no-call list, and he said he had no idea what I was talking about. I hung up on him.
Sandra
 Oct 31st, 2006
They ask for my husband but won't tell me who they are.
Cindy Wilson
 Oct 30th, 2006
They have been calling us and not talking to us when we answer the phone.When we return the call it says we have reached a number that is no longer in service or temporary disconnected.
Orlan
 Oct 07th, 2006
We have received calls from this number several times but when we answer the phone their is no one that speaks to us. It is getting very irritable to us.
Mary
 Oct 07th, 2006

49 Comments