account
card
please
scam
sales
citibank
citicard
voice
office
company
recording
Idk
Washington
 Dec 27th, 2018
I have called the number on y card,played the recording . I was told this is not them they going to sent to their fraud division
California
 Feb 13th, 2018
this human hair weave https://www.youtube.com/watch?v=koiFnDsfNPU is great to bring
Missouri
 Oct 07th, 2017
I got two calls from a different number -- 877.587.5727 -- which comes up as Citibank on Caller ID. Automated message: Citbank, not a sales call, please call back at 888.279.2426 in office hours during the week and in "limited" hours on weekends.

That's all I had to listen to in order to know this is a SCAM. Every credit card company has round the clock hours. In addition, I don't have a Citibank card or account and none of the vendors for my business use CitiBank to process payments.
Complete scam.

Both numbers are going into my caller blocking list.

NEVER EVER return a call to a number like this, even if one has an account, without FIRST calling the company directly to verify the bona fides.

These scammers often have one toll free number they use for outbound calls and the number cannot be reached if a call is made in bound. They leave a different toll free number for calls inbound in response to their messages. This arrangement in bound numbers and outbound numbers helps them avoid criminal charges for conspiracy to commit fraud.

Stinkin' thieves. Don't be fooled. NEVER call either number. Call the number on the credit card statement or the back of the card and verify whatever might be going on with one's account if an incoming call sparks a concern.
Deena
 Jun 26th, 2016
I got a automated call stating that It was regarding your "Citi Business card, this is not a sales call"
the return number to call back was 1-888-279-2426. The call concerned me because 10 minutes before the call I had used the company Citi card to place an office supply order online. I thought maybe they wanted to verify the charge, but when I called the number back, An automated voice stated thank you for calling Citi Bank please enter you Citi card number so we may further assist you......I thnik not! this must be a scam ( but I almost fell for it)
Chris
 Jan 24th, 2013
Keeps calling with instructions to call another toll free number, 888-279-2426, about a "retail account." Based on other comments here, I'm going to file an FTC complaint against them.
Nan
 Dec 10th, 2012
877-587-5727 called and left a voicemail saying they wanted to talk to me about my retail private label account. They said I should call back at my earliest convenience and have my account number ready. I don't know what a retail private label account is and I don't have any credit cards, debt or unpaid bills. They told me to call 888-279-2426.
Erin
 Nov 17th, 2012
Every day, 8:15am i get a wake up call from these jerks. i have the caller blocked, but it rings once anyway, then blocks...i do not and never did have a citibank card. i believe it is a scam of some sort...i am also registered with the govt. do not call list...i do believe that 877-587-5727 and 888-279-2426 are one in the same. i have three callers blocked with this same problem, but the 877 caller is the only one that constantly calls me every single day, including weekends. they need to be investigated, and i am calling the better business office to find out who the hell they are...these calls are a violation of my privacy and i will persue it.
Mary
 Sep 26th, 2012
Voice mail stating it is CitiBank and not a sales call. Call back number is 888-279-2426. I contacted CitiBank fraud dept. and they stated it is not one of thier numbers. I called the number and did not enter my card number - I just kept hitting 0. When they answered they stated they were Citi I pressed if they were CitiBank and they said yes, said they were calling for someone named Martinez. I think they were just trying to get the card number.
Tom
 May 07th, 2012
I have been getting regular calls from 877-587-5727 that leave a voicemail (I click "ignore") saying the same things in some previous postings here, referring me to call back 1-888-279-2426.

I am not in arrears on any accounts. If a legitimate creditor needed me to contact them, they would send me a letter. I am on the National No-Call Register.
Paul
 Sep 20th, 2011
This guy has been calling almost every day lately, including Sunday, sometimes twice a day. I click "ignore" on my cell, but a guy leaves a voicemail saying he is calling for "Citicards regarding your retail label account... this is not a sales call." Liar! I do not have any cards by that name. He gives the callback number 1-888-279-2426.

I am on the National No-Call Register. He should not be calling me.
Paul
 Sep 20th, 2011
I don't have a Citibank account — sounds likes it's phishing.
Mark
 Jul 23rd, 2010
I receive a call from this number at least twice daily for the last few weeks. This is crazy, true harassment. If it is Citicards as they claim then I see the company as not respecting cardholders and have crossed the line. They are unprofessional and I think I will cancel my card.
Jean G
 Feb 12th, 2010
Had the same call. I called the 888-279-2426 number provided on the recording. I tried to call the number and they asked what was the number they called. The lady ask me if there is a XXXX XXXX at this number. I simply told her, no and she state the number will be removed from the system with in 1-2 days.
I did go on and ask her what this is about, she said this is for XXXX who had an account w/ Citi and this is the number listed.

I would suggest those who had received the same call, just call the number and had them removed your number if it wasn't for you, otherwise they will just keep calling.

*** but if they ask you for anything else, don't give it to them.
HW
 Feb 03rd, 2010
SCAM to get your credit card number for fraudulent use. Original call from 859-283-8074 left message to call 888 279 2426. Answered call with "Give me your citibank credit card number." yeah right!
jlw
 Dec 11th, 2009
Received call 1/14/09 from 816 420 1000 which was a recording. "This is not a sales call." "Please call any of our repressentatives at 888-279-2426."
Fantasia
 Jan 14th, 2009
I got this message a few minutes after I activated a new Verizon cell phone on 1/1/09. Then I got EXACTLY the same message four days later, on 1/5/09. I've discarded them now, but they were roughly as follows: "...calling about your account. This is not a sales call. Please call us a 1-888-279-2426. Our office hours are Monday through Friday, 8 Am to 9 PM, with limited hours on the weekend." I called the number and the man who answered said I'd reached "Citicard." I explained that they'd been calling a brand-new number; he asked what number they'd called, I gave it to him, and he said they were trying to reach Matthew Olsen. I told him Matthew Olsen doesn't have that number anymore, and he said he'd take it off their list. Sounded scammish to me, but if they don't call me again, I'm happy.
NBG
 Jan 05th, 2009
Almost every single day - to the point of harassment- I am getting these calls. They leave a number to call back, that is NEVER answered.

The voice says, "This is Citicard calling about your Zales account. Please call 1-888-279-2426." I don't have a Zales account. Exactly as previous writer says.

This is either a scam or a phishing expedition.
Ann
 Dec 09th, 2008
This is Citicard calling please call 1-888-279-2426. When I called them back I asked them what this call was regarding. They wanted to know who the Exxon card holders name, then they wanted to know my SS. Told them there was no way that I was giving that out, she proceeded to tell me "then I can not give you any information on this account." This has got to be a scam to get personal information, DO NOT give out any personal information.
MB
 Jan 11th, 2008
I had this as a callback number. I was late on a tractor supply payment. They made me nervous because they asked for my account number SSN address and phone number. Why did I answer them?
they seemed to have the correct numbers but I still didn't like that they called me and then asked for my SSN. As a rule I only give that to places that I call and have gotten the number on my own.
Spudth
Spuddy
 Jul 23rd, 2007
I get called every day fro 888-279-2426 about Citicard. I DON'T HAVE A CITICARD. They continue to call even tho I tell them to cease calling!!
Shag
 May 17th, 2007
I get a call every day from 859-283-3677 when I'm at work. This is just a call from the same company calling on a different extension. Every message sounds exactly the same and I think it's a recorded voice dialed by an automated system. The voice says, "This is Citicard calling about your Zales account. Please call 1-888-279-2426." I don't have a Zales account.
Josh
 Sep 08th, 2006
I get a call every day from this number when I'm at work. Every message sounds exactly the same and I think it's a recorded voice dialed by an automated system. The voice says, "This is Citicard calling about your Zales account. Please call 1-888-279-2426." I don't have a Zales account.
Josh
 Sep 08th, 2006

23 Comments