ken
hughes
credit
debt
collection
person
guide
agency
several
chicago
business
get a life you morons and stop calling people about so-called debt. drop dead.
tommyG
 Mar 26th, 2011
Calls come day and night from these idiots with a recording rambling on and on. A so-called debt collector and I don't have any debt problems -- not yet anyway -- but I will if I have to get on plane and blow the brains out of these creeps. I HATE PEOPLE.
roger
 Mar 26th, 2011
Digital voice recording left message on my answering machinge while I was at work for somebody that is not living at my home where the call was made. I disregarded the message and will see if they call again. The name requested was nowhere to close to mine so there cannot be any confusion.
D
 Mar 10th, 2011
british accent (drop it name )/will not identify. recording.
karl
 Sep 02nd, 2010
They keep calling for Thomas Barron. I do NOT KNOW HIM! And have been hung up on when I request to have them stop calling me. Whoever the hell Thomas Barron is call these damn people so they will leave me alone!! :)

They are a collection agency of some sort: Here is the information

Contact Merchants' Credit Guide Co.

By Phone

If you have received a letter from Merchants' Credit Guide, you may contact us by phone using the number listed on the letter. For fastest service, we will need your File Number listed on the letter.

If you do not have the letter, you may call us toll-free at 888-249-4134.

By Mail

Alternatively, you may contact us by mail at the following address. Please include your File Number listed on the letter you have received.

Merchants' Credit Guide Co.
223 West Jackson Blvd, Suite 900
Chicago, IL 60606

I finally called the corporate number and spoke with Mr. Kennedy which he seemed reasonable enough. I hope for their sake I get no more calls or a harrassment suit will be my next step with this company.
Kristina
 Aug 26th, 2010
Have a loud whistle near your phone, next time they call let them have it full blast, serves them right!!!
sharon t
 Aug 06th, 2010
These people call about everyday! I said hello tonight and she asked for Marie or Maria couldn't understand her...but I get calls every day or so for a person named Marie Bottford. I asked them not to call me because I've had this # for 20 yrs and I don't know any Marie Bottford to stop calling! She said the would....but that only lasts about 3 days! Going to call my congressman and complain....
El
 May 11th, 2010
Had this message on my answering machine today:

"This is a message for Tracy D Lester. If you are not Tracy D Lester please hang up or disconnect. If you are Tracy D Lester please continue to listen to this message. There will now be a three second pause in this message... By continuing to listen to this message you acknowledge that you are Tracy D Lester. You should not listen to this message so that other people cab hear it as it contains personal and private information. There will now be a three second pause in this message to allow you to listen to this message in private... This is Stacy from merchants Credit Guide. This communication is from the Debt Collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please contact us about an important business matter at 888-249-4134. Once again that number is 888-249-4134. Thank you."

1. The statement that staying on the line after a three second pause acknowledges that you are the person they name is a bunch of s**t... how, as in my case, is a machine supposed to know to disconnect?

2. Allowing three seconds to allow the person to listen in private is funny... If I picked up the phone, would not the message be private anyway since the phone would be to my ear?

3. I have had this # for over four years now. I receive calls several times a month from "financial" institutions looking for Tracy Lester. No matter how many times I tell the callers that I do not know the person and ask that my number be disassociated with Ms. Lester, the calls continue.
ssabmud
 May 08th, 2010
MCG stands for Merchants Credit Guide. Merchants' Credit Guide Co. | 223 West Jackson Blvd, Suite 900 | Chicago, IL 60606: toll-free at 888-249-4134 or 312-360-3000.
JaMez TreDay
 Mar 20th, 2010
THEY KEEP ASKING FOR KRISTI GRAGG. NCO FINANCIAL, RECEIVABLES PERF, NOW THESE BOTTOM-FEEDERS. YOU CAN'T MESS WITH A SICK MIND. LET THEM CONTINUE TO CALL AND WASTE THEIR TIME AND MONEY. AS FAR AS THEY ARE CONCERNED THE PEOPLE ANSWERING ARE THE LOWLIFE SCUM THAT OWE THEM MONEY AND WILL DO EVERYTHING TO CON YOU INTO PAYING AND TRY TO MAKE YOU FEEL GOOD ABOUT IT. THERE IS NO WAY TO STOP THEM. DEBT COLLECTIONS, VALID OR NOT, DO NOT FALL INTO A CATEGORY RECOGNIZED BY THE DO NOT CALL REGISTRY. THEY ARE EXEMPT. IT MAKES NO DIFFERENCE WHETHER THEIR INFORMATION IS ACCURATE OR NOT. AS FAR AS THEY ARE CONCERNED IT IS AND THEY WILL CONTINUE TO HARASS UNTIL YOU SUCCOMB AND PAY THE DEBT. THEY WILL NOT GO AWAY SO JUST IGNORE THEM.
Kristi Gragg
 Mar 01st, 2010
I got this call and they asked for a name similar to my husbands name. I asked who and again it sounded like my husbands name. They then said if I wanted to remove my number press 9. I did and hope that it works and also that it didn't do those funky things like they make long distance calls from my number.
Kitty
 Dec 22nd, 2009
Just a junk debt buyer, however there is apparently some evidence they are connected to NCO Financial, and possibly other junk-brand names, so take care they don't double-team or otherwise play you.

Their contact information is as follows:

Merchants' Credit Guide Co.
223 West Jackson Blvd, Suite 900
Chicago, IL 60606-6912
Phone: 312-360-3000
Fax: 312-360-3024
Consumers are told to call: 888-249-4134 and other multiple rotary line numbers.
http://www.merchantscreditguide.com/contact-merchants-credit-guide.php

Their callers use a host of made-up names, so don't pay any attention to them; just answer the phone and indicate that you are required to advise them this call is being recorded in the case of future litigation. They will either immediately hang up or suddenly become professional and courteous.

Ask them what you want to know; if the caller is too incompetent to answer your questions, or they continue to make harassing calls, then mail them a certified 'stop-calling' letter and save your signature receipt.

If there is any real basis for collection, they will either write you a letter to offer a deal or sell the debt to someone even lower on the food chain, if that's possible.
Rubber Duck
 Oct 09th, 2009
Just a junk debt buyer, however there is apparently some evidence they are connected to NCO Financial, and possibly other junk-brand names, so take care they don't double-team or otherwise play you.

Their contact information is as follows:

Merchants' Credit Guide Co.
223 West Jackson Blvd, Suite 900
Chicago, IL 60606-6912
Phone: 312-360-3000
Fax: 312-360-3024
Consumers are told to call: 888 249 4134 and other multiple rotary line numbers.
http://www.merchantscreditguide.com/contact-merchants-credit-guide.php

Their callers use a host of made-up names, so don't pay any attention to them; just answer the phone and indicate that you are required to advise them this call is being recorded in the case of future litigation. They will either immediately hang up or become more professional and courteous.

Ask them what you want to know; if the caller is too incompetent to answer your questions, or they continue to make harassing calls, then mail them a certified 'stop-calling' letter and save your signature receipt.

If there is any real basis for collection, they will either write you a letter to offer a deal or sell the debt to someone even lower on the food chain, if that's possible.
Rubber Duck
 Oct 09th, 2009
Save yourselves some grief. 1 - If you answer, claim that you don't know that person (yourself), even mispronounce your name when quizzing who that person (you) is. 2 - NEVER, I repeat, NEVER call them back. YOUR CALLER ID will identify you! Then you've guarenteed calls forever. Good luck.
Rich
 Oct 08th, 2009
bottom feeders- do NOT deal with them! they violate FDCPA regularly! call multiple times a day using various phone numbers, but SAME company. was run by Donald Burak disbarred for child porn, now use name Tom Landis.
215-642-3400
800-853-4000
888-249-4134
karen in tx
 Sep 30th, 2009
these scumbags call multiple times a day, using various phone numbers- ILLEGAL. was run by Donal Burak who was disbarred due to possession of child porn. charming firm! bottom feeders!
also- 215-642-3400
karen in tx
 Sep 30th, 2009
bottom feeder collection agency.... asked 4 my spouse & I asked 4 name of company. When he gave it, I said not interested & hung up on him. (WAY outside statute of limitations! They do this all the time- hang up on them!)
Karen in Texas
 Aug 26th, 2009
These people have been calling me for about 6 years. I have never answered the phone. I am just wondering how long it will be before these people give up the ghost.
JJ
 Jun 18th, 2009
I received a call from this number this morning - it was a recording that said - "if this is Mr.X press 1 - if we are calling the wrong number press 2 - I pressed 2 and the recording said "we will delete this number from our records." Wonder if they will but I doubt it.
Di
 May 21st, 2009
I just started getting the calls. i'm fairly new to telemarketing/scamming calls so i listened anayway. The next day i missed a call i called them back but of course no one answered, and a second later i got a call from a second different number saying they recieved a call. Supposedly i had a department credit card opened like 8 years ago, but i told them that was impossible because i'm 19 and there was no way i could of had a card at that age. So now they keep calling me, and i don't answer. My mother said don't answer or give up any information.
LW
 Apr 28th, 2009
If they are truely harrassing you, tell them you will report them to your state attorney generals office if they don't stop. You must have some sort of address for them, to actually report to AG, but quite often, just the threat gets rid of them
Jane
 Mar 20th, 2009
I let the answering machine pick up. The caller left a recorded message, looking for someone who happens to not live at my residence. The person they're looking for has the same last name as I do. I think it's some collection agency.
Jean
 Feb 25th, 2009
The same recorded message has called every day for a week, 9 am - 9 pm, three times on the 9th. They are asking for someone who had this number over two years ago. Now my Caller ID does not show a number but it is the same recorded message. I am on the "Do Not Call" list but it doesn't seem to make any difference. I report them each and every time.
max843
 Feb 12th, 2009
I have been getting calls from these people for almost 2 years, and I always tell them that the person they are trying to contact is not here, ask them to take my number off the list, but still getting calls. I will report them to the do not call registry, but apart from that, how do I get these people to stop calling?
Ken Hughes 1-888-249-4134
Tony
 Feb 09th, 2009
ken hughes 888 249 4134
The people moved and their keep calling.
Tony
 Feb 09th, 2009
Has left several messages in the past 3 weeks,..... same,... same,... same,....

today it was please call us back at the 1-888 number,...
robo cop
 Dec 08th, 2008
A woman called, and she did not identify who she is. In a friendly voice, she asked if "Mrs X" was home. This caller is a collection agency--Merchants Credit. I've received similar calls asking for "Mrs X". These calls are probably from this same collection agency, which is now using a different Toll Free number. I haven't had any luck in getting them to stop calling for "Mrs X", because there is no such person living at my place. This hasn't stop the phone calls and has been going on for several years now.
Will
 Nov 28th, 2008
continually receive calls from them takes several minutes to determine who they are. 1-888-249-1033.
today a miss hunter called , very unprofessional cursed at me , said it was about some debt from 1985.
told her i did not owe that account and it had to be out of statue of limitations regardless, she told them to go to****, and to pay her or else she would sue and take everything i owned.

can't believe these types of people are still in business.
tired of them
 Jul 21st, 2008
This phone number is for a "bottom feeder" debt collection agency, trying to collect on old debts that are past the statute of limitations for collection. They will use whatever means possible to obtain your information. If you do pay them, it is possible the payment will show up on your credit report as a paid overdue account, and will be there for seven years. Also, these "bottom feeders" continually change their 800 phone numbers. Remember, if you call them on an 800 number, they will have the number you are calling from.

Other 800 numbers from these bottom feeders (google them for more information):800-860-0644; 877-803-0008; 800-772-1413; 800-654-8818; 757-519-9300; 215-441-3000; 215-441-3000 / 800-220-2274 / 800-709-8613; 800-685-4343 / 800-229-7670 / 888-550-4514; 888-249-4134 / 866-352-0237 / 312-360-3000; 888-656-7870; 800-754-0837; 800-651-4577; 516-714-1300; 877-982-0001; 860-242-7585 or 877-588-3630.
Mark A.
 Jun 25th, 2008
I have been getting calls from these people for almost 2 years, and I always tell them that the person they are trying to contact is not here, ask them to take my number off the list, but still getting calls. I will report them to the do not call registry, but apart from that, how do I get these people to stop calling?
bcolini
 Apr 15th, 2008
1888-249-4134 MERCHANT CREDIT GUIDE IS CALLING MY HOUSE AND DIDNT SAY A WORD.
MERCHANTS CREDIT GUIDE IS SENDING A BILL WITH CLIENT PORTFOLIO RECOVERY ASSOCIATES FROM 1991.MERCHANTS IS THE NEW PARTNER OF PORFOLIO RECOVERY ASSOCIATES.
PORTFOLIO RECOVERY ASSOCIATES WAS A CLIENT OF LTD 77074 AND TOGETHER THEY STOLED MONEY FOR MY HUSBAND BLIND AND MENTALLY ILL IN THIS SAME ACCOUNT FROM NY ONLY IN MY NAME TANIA ALVAREZ.WE LIVE IN MIAMI FOR 12 YEARS!!!
MY HUSBAND WAS NOT A DEBTOR AND THEY STOLED 7 CHECKS OF 150,00 FROM HIM. I HAVE NOT ANY ACCOUNT WITH MY HUSBAND IN
ANY BANK EITHER.THIS PEOPLE IS CRAZY FOR MONEY.THEY LIE THAT WAS MY CHECK
AND WAS MY HUSBAND CHECK AND MY NAME IS NOT JOHN.
THEY TOLD MY HUSBAND THEIR FEE IS 1000,00.
TSACGIV
 Apr 14th, 2008
They do not leave a name-just ask for Sylvia Scott and if this is not the correct number for Sylvia Scott then hang up now. If you remain on the line we assume you are Sylvia Scott and you need to call us immediately. My mother left the message on the phone two different times for me to hear. They called last week and this week. The message is recorded and they will leave the message on an answering machine. I got a letter from the company which actually is a fraudulent allegation.
Sylvia Scott
 Mar 29th, 2008
Automated - requested I push #2 if my name was correct, #9 to speak with customer service. Spoke so fast that I couldn't understand what "company" they were calling from.
tuesday22
 Mar 14th, 2008
Same outfit as 888-249-1037. They do say to
call 888-249-4134 "if you feel you have received
this call in error", but I haven't.
W.E.
 Feb 27th, 2008
SAID PLEASE HOLD ON THIS MESSAGE IS FOR (NO NAME SAID) THEN SAID TO CALL KEN HUGHES VERY URGENT CALL IT IS NOT A SALES CALL IT IS A SERIOUS IMPORTANT BUSINESS CALL
MANUEL
 Jan 29th, 2008
It is a message from "Ken Hughes"to call back it is an urgent message.He calls and calls and calls!! I get no less than 20 calls a day!!! EVERYDAY!!!!
Shannon
 Jan 26th, 2008
*Hasn't* sorry no debt on his name
Chris
 Jan 23rd, 2008
My phone in under my maiden name and my husbands name was voiced over in the message tell me to hang up if i wasn't him and that if i was to wait 30 seconds then it said he had a debt that needed to be paid and to call immediately. I then looked up his credit report to see in he had had a debt put on there i didn't know about and he has. No way an i calling a strange # thanks for the info
CHris
 Jan 23rd, 2008
Have received numerous calls from this number for weeks. Messages claims "KEN HUGHES" is calling. Did some online searching for information. Discovered "KEN HUGHES" uses several different phone numbers . Also learned it's best to ignore and have no contact with "KEN HUGHES" because he's been identified as a scammer with questionable practices.
katleah
 Jan 12th, 2008
This number came up on my caller ID. The message left did not say who they were calling for but said "This is Ken Hughes. I need you to call me back at 888-249-4134. This is notis not a sales or solicitation call." I am on the Do Not Call Registry List. I have not called this person back. This message has been left 20 times in one week.
Tammy
 Jan 12th, 2008
I received the same recording as most others, I was in a good mood this morning so I called Merchants Credit Guide Co.
223 W. Jackson Blvd
Chicago, IL 60606-6993
888-249-4134
I Explained that I was not xxxxxx xxxxxxxxx , The lady was polite and said my number has been removed, We will see.
Frank
 Dec 14th, 2007
Another of those asshole home based debt recovery business by that Christina Smiley MLM Group. They are a scam and need to be stopped.
cpe
 Dec 13th, 2007
This is a debt collection service that is very agressive and will leave messages if you have voice mail on an almost daily basis. This company attempts to collect debts that are outside the statue of limitations. Do not answer the call.
Mark
 Dec 12th, 2007
Call non-stop all hours of the day on my cell wasting minutes -- harassing and waking up my sleeping toddler calling late at night! WTF?! Who does that.
Finally after months of this they start leaving nasty phone messages for some Alan W. Bergeroff. Who?
Call snd tell them to cease and desist their harassment. No response. I finally say hello and the cust. serv. person finally responds. Gets my number and I give it and she says OK and starts to hang up -- very rude. So I was kind and replied back with bitch before she could hang up then I hung up.
Utter BS.
Ticked off
 Nov 29th, 2007
As in my other message about USA Credit, I finally answered the phone because this number has appeared on my caller ID several times. I did answer the phone the other day and they asked for "Amy". There is no Amy here. My number is new since I just moved to a different state; maybe I have "Amy's" old number, who knows! I told them no one was here by that name, then dead silence so I hung up. Guess what?? They called again 30 seconds later! I again picked up the phone and said "I already told you that no one is here by that name" I received apologies (three times) from the woman (sounded like she was calling from India). Guess what? They called again today....I'm looking into some sort of call blocking (if the phone company has such a thing). If not, I'm getting rid of my phone!
dosull2843
 Nov 08th, 2007
Crap.. they call up daily & leave voice mail
Sanchi
 Oct 31st, 2007
Continually calls! they ask for someone we don't even know... we have told them this A THOUSAND times!! they still call
Crystal
 Sep 21st, 2007
pre-recorded message from ken hughes regarding personal business matter. Asks for return call to 888-249-4134. I do not know this person and they did not ask for specific person in my household.
Lisa
 Sep 21st, 2007
If you're interested to see a long list of these dumpster diving, preditory scumbags phone numbers, check out: http://litigiousconsumer.com/reverse-genie/
Cooper
 Aug 21st, 2007
'Merchant Credit Guide' is the worst of the worst scumbag 'debt collectors'. They buy very old out of stat paper for less than a penny on the dollar. MCR owners Greg Fuchs, Daniel F. and Edwin S. Burtis are a class action law suit waiting to happen. Merchants is a bottom-feeder who purchased and is attempting to collect on debts that are ten, twelve, fifteen years old and longer. These slimy dumpster divers have taken the slime to yet another low, with their illegal practices.
Cooper
 Aug 21st, 2007
I RECEIVED A VOICE MAIL ON TODAY FROM A MAN WHO CHOSE NOT TO LEAVE HIS NAME , HIS BUSINESS NAME, HIS REASON FOR CALLING OUR HOME, OR THE PERSON'S NAME FOR WHOM HE WAS CALLING. THE CALLER ASKS THAT YOU PRESS "1" TO SPEAK TO THE NEXT AVAILABLE OPERATOR. THEN THERE'S A LONG PAUSE. FINALLY, HE STATES TO CALL 888-249-4134 IF YOU FEEL YOU RECEIVED THIS CALL IN ERROR. I'M RETIRED & DEBT-FREE. I OWE NO ONE...PAST OR PRESENT.
TWIGG
 Aug 20th, 2007
We stopped taking too free calls and are on the no call list.
Vince
 Aug 12th, 2007
Merchant Credit Guide is a “collection agency”. Judging from postings by consumers at Ripoffreport.com MCG appears to be a junk debt buyer. Junk Debt Buyers are collection agencies that acquire bad debt. Junk Debt Buyers are also responsible for a large number of debt collection and credit reporting violations of law. For more information on Junk Debt Buyers and their illegal practices visit http://www.fair-debt-collection.com/junk-debt-buyers.html .
Adam Kelly
 Aug 01st, 2007
Merchants Credit -- also uses the phone number 888-249-4134
Mom
 Jul 19th, 2007
I've also received several calls from this number with a message that I MUST call Ken Hughes. They don't ask for anyone by name.
RB
 Jul 11th, 2007
I have been receiving this call when my answering machine is on. There is a 3 seoond delay during which if I don't hang up I am acknowlodging that I am myself. Totally off the wall.
tj
 Jul 11th, 2007
I receive calls from this number a lot but no one speaks. "Not provided" is on CID. I called back & a woman said it was a debt collection agency. Something "odd"... I received a LOT of calls LAST year from Ken Hughes, most were automated.
Dianne
 Jul 05th, 2007
Some guy keeps calling from 1-888-249-4134 and leaves a message to call back. I am not going to call someone I do not know. But it is very annoying. So I have found something very amassing about this. Although this call is from Chicago, as most believe, it’s headquarter is in PA. If the US consumers are willing we can stop such attack in its track by law.
1. We demand the politician pass law that a written debit is dead and is gone and the public need not be harassed over it or we flunk them on election coming soon.
2. I have drafted a letter to go to congressional and senate members asking them to allow US citizens to choose credit reporting agency to have our records kept by. This will send these companies scramble for perfection.
3. Most important of all, I am proposing that any software used online that collect US citizens information must be written, managed by one that has security clearance from US homeland security.
grass root
 Jul 01st, 2007
I am getting repeated calls from this number with "unknown name" on the caller ID. We do not answer calls without a name we recognize. I have good credit, no overdue debt. I filed an online complaint with www.chicago.bbb.org. BBB website shows 835 complaints against these scammers in the last 36 months. Everyone who gets calls from these criminals, PLEASE complain to www.chicago.bbb.org
Bill
 Jun 28th, 2007
They have been calling me for while. I called them back, they were looking for the guy I bought my house from. They were very coutious and apoligized for the inconvenience.
jim0523
 Jun 25th, 2007
They called again on 6/22 and this time they left a specific message. It turns out they are looking for the guy I bought my house from 7 years ago. I have had people stop by the house lookin for this guy, so he evidently slipped out oweing a lot of money.
Jim
 Jun 25th, 2007
I just want to say THANKS to all of you for the great support. I feel like I've been to an AA meeting.

FYI - I went to the site above to download and copy the cease and assist letter and found this info. Better read it before you send the letter.

Please note the following. When a collection agency receives a cease and desist letter they may move the account to legal status. This means that if they intend to sue you if they can't collect on the account the cease and desist letter will prompt them to bring suit immediately. So if there is an alternative way to stop being bothered by their calls, like using an answering machine, I'd suggest that you try it first. If there is no alternative then send the cease and desist letter.

hope this helps. :)
Katrina
pissedintexas
 Jun 22nd, 2007
the cease and desist letter link didn't post right...I'll try it again:

http://ihatedebt.com/DealingWithYourCreditors/DealingWithDebtCollectors/Cease_and_Desist_Letter_for_Debt_Collectors.php
Paul
 Jun 22nd, 2007
I am a mortgage banker and deal with credit reports and credit repair. Want some "insider" help??

1. reply to Kyle who wrote: I owe them lots of money!

Well, no you don't! No one forces these businesses to buy past bad debt for ONLY 1 to 3 cents on the dollar. They are speculators and chose this business!

The money you pay will NOT go to the original creditor who: (1) has already sold the debt to Merchants Credit Guide Co.http://www.merchantscreditguide.com/ and (2) has already written the debt off on their corporate income taxes.


2. Send a cease and desist letter, certified mail with return receipt. For extra protection, send regular mail, too.

Below someone contributed a GREAT link about writing the letter: http://ihatedebt.com/DealingWithYourCreditors/


3. My situation--"Ken Hughes" is calling me about a credit situation that occurred in October 1993, almost 14 years ago!! In Texas, that debt couldn't be collected after October 1997--almost 10 full years ago. This is debt that couldn't be legally reported on my credit report after October 2000--almost 7 years ago.

Yet, they just STARTED calling me last night!


4. Don't EVER admit that you owe debt to ANY collector or say that you will send money--that will start the 7 year time period bad debt can be reported on your credit report ALL OVER AGAIN. These companies record telephone calls to document any admissions made over the phone.
Paul
 Jun 21st, 2007
Guy claiming the name of Ken Huges called, saying it was urgent I call them back. I doubt that there is anybody by that name there. I filed a complaint with Chicago BBB and the FCC. Hope they ESAD.
David
 Jun 20th, 2007
I owe them lots of money!
Kyle Kampe
 Jun 19th, 2007
Second link didn't post. Here it is http://www.ftc.gov/bcp/conline/pubs/credit/fdc.shtm
Linda
 Jun 16th, 2007
This so-called business buys debt so old that they can't legally collect, so they try to verbally bully you into paying it (which you have no obligation to do). It may not even be your debt, possibly someone with a similar name or address. As was said before, they just cast a wide net hoping to snare someone gullible enough to send money. Here's the company's BBB report http://www.chicago.bbb.org/commonreport.html?bid=12020776 Also, here's a link to the Federal Trade Commission's list of your consumer rights if you're being hassled by someone who says he's a debt collector. It lists things you can (and should) do and also things the collectors are legally NOT ALLOWED to do or say. Recommended reading. Know your rights! Hope this helps.
Linda
 Jun 16th, 2007
I answered the phone and only got a recorded msg saying “This call is an urgent business matter…” and so I hung up thinking it was telemarketing stuff. I did not listen long enough to hear how the msg finishes. But now that I know it is a collection agency I hope they call back and I get to talk to a real person so that I can see how long I can keep them on the line. :)
O B
 Jun 15th, 2007
We also keep getting phone calls from an automated operator stating "It is urgent that you contact Ken Hughes immediately @ 888.249.4134" and then repeated the message again. He never says who needs to call him, & we have 4 adults sharing this house/phone #
He has been calling 2-5 times a day for 3 months.
This is harassment!!
Adam
 Jun 12th, 2007
Leaves a message that it's not a billing company, the name "Ken Hughes" but no other info. I'm not calling him back.
Mary Beth
 Jun 08th, 2007
calls from other numbers also. I checked the Illinois atty. gen and Ken Hughes had his license revoked in 1994 and Merchants Credit Guide has operated under 2 other names as well and their licenses were also revoked.
Apparently they keep losing thier license and the state of Ill. gives them another one if they change their name!
char
 Jun 07th, 2007
multiple calls same story, what scum
matt
 Jun 01st, 2007
Same as others, many calls, very very rude man named Ken Hughes but asking for someone at my number I've never heard of. Emailed them at company website and threatend to file complaints with BBB, FTC and Illinois atty gnl.
Glenda
 May 31st, 2007
I did look up some info, try this site

http://ihatedebt.com/DealingWithYourCreditors/DealingWithDebtCollectors/Cease_and_Desist_Letter_for_Debt_Collectors.php
Anonymous One
 May 30th, 2007
Wow, I got one of these calls and found a ton of sites of people dealing with the same issue. A while back I was getting another call, night and day, now I work nights and sleep days and these were starting every day at 8am, I answered one and asked who they were calling for. It was the same last name but it was not me. I got yelled at and called a Liar and hung up on. I had to call back and got a supervisor, I was hot, after that call I got no more. But now I get calls from Ken Hughes.
Now as I understand this is from Mechants Credit Guide and they seem to have racked up a LOT of complaints against them.
Here is what I can tell you on what to do.
First this type of business call along with surveys and political calls are Not Covered under the Do Not Call Registry, you may want to go and read the info on the site again to better understand it.
Next if they call and It Is For You, ask for there mailing address, once you have obtained it, Write them a letter requesting that All Future contacts be made Via Mail. By US Law once they receive this they must stop calling. Also send it so that you get a copy of their representatives signature(Legal Proof)so that if they continue you have means to file a compaint. I would say to also check to see if my info is still correct because what I am writing was law around 2000 and may have changed.
Anonymous One
 May 30th, 2007
If you call the # they ask you for your home phone # and then your name. When I gave it to them they said "sorry we were looking for somebody else", and the calls stopped right away. They buy old debt so someone else may have had your phone # in the past and they are trying to call them most likely. That is the best way to stop the calls. This has happened to me from about 3 or 4 different companies like this and they always stop calling after I call them back and clear things up. Hope this helps.
Aaron
 May 24th, 2007
I'VE BEEN GETTING CALLS FROM KEN HUGHS FOR LIKE 3WKS NOW. i WILL BE REPORTING THEM AND HOPE EVERYONE GETTING CALL FROM DO THE SAME SO WE CAN PUT A STOP TO HIM ONCE AND FOR ALL.
ROSSY
 May 18th, 2007
Fill out an FTC consumer complaint form on this ass
Ty
 May 18th, 2007
Go to this website for scam info from the FTC
http://www.ftc.gov/bcp/conline/pubs/tmarkg/tollfree.shtm
Check your phone bills!!!!!
Ty
 May 18th, 2007
Here is the scam

Some will charge a "monthly club fee" on your phone bill after you call an 800 or 888 number. Other services fail to take adequate precautions to prevent ..
Don't call
Ty
 May 18th, 2007
You guys are probably getting charged for the 888 number and that is the whole sting, he tricks you into calling and then gets a nickle for every person that calls the 888 number
Ty
 May 18th, 2007
Same cryptic message overhear (Central Cali) as well. Thanks for the info you guys.
Dion
 May 17th, 2007
He has the wrong number he want quit calling
Angela
 May 17th, 2007
I received this call today at 1:51pm, I am on the no call list. The man said this was not a sales call and it was very important that I call Ken Hughes. The number he left was 888-249-4134. I get calls from a simular number every day up until 9:00pm....Even on Sunday's. When I have answered... the calls are for someone else.
Sue
 May 15th, 2007
Ken,

Your F'ing douche bag, give it up. Love the phone message with no subject, a real tip off that it is a phony. Eat my ass!!!
Ty
 May 15th, 2007
Ken,

Suck my D--- you bioche
How did you get my number you frigging ass wipe?
Ty
 May 15th, 2007
been receiving this call for over a year, upwards of 10 x per week. this has to be stopped
brad
 May 12th, 2007
Numerous calls from this 888-0249-4134 number.
Serious harrasment and I would like to block all incoming calls from this number! No I.D. - just messages to call Ken Hughes.
Sharon
 May 03rd, 2007
First time i have gotten a call from this number and this person. From the other comments, guess i should expect more.
Appreciate all the info here!
ACH
 Apr 30th, 2007
the right telephone for
merchants credit guide is 888-249-1033.http://www.debtconsolidationcare.com/settlement/about23831.html
tsacgiv
 Apr 29th, 2007
another telephone for
merchants credit guide is 800-249-1033.see more complaints in this forum.

http://www.debtconsolidationcare.com/settlement/about23831.html
tsacgiv
 Apr 29th, 2007
This 888-249-4134 is calling my business fax machine everyday Mon-Sun. You would think they would have figured out by now it is a fax! I hit *69 and called back, it says Merchant's Credit Guide, and then phone rings about 20 times, no one picks up and the phone just cuts off. I don't know who they think they are trying to contact, but it's obviously not me! Thanks for the tip on how to stop him!
Melissa
 Apr 28th, 2007
"It is important that you contact Ken Hughes at 888.249.4134 this is not a solicitation or sales call..." and then the message repeats. I received the call two days in row, then skipped a day then again. I am unable to complete a call to 888.249.4134 "all carrier circuits are busy" message.
William Kimball
 Apr 27th, 2007
He leaves a message everyday to call him. I am not calling him back. He can call all he wants to. I am on the Do Not Call Registry and if he keeps calling I will report him.
Patsy
 Apr 26th, 2007
I received the same call. The message says call Ken Hughes and that it is not a solicitation call. I attempted to call back and the line is busy.
Sheri
 Apr 25th, 2007
I got a message like everyone else from Ken. I called and a rude woman whom I could barely hear told me it is a Chicago collection agency. She asked for someone else, I told her it's not me, and we'll see what happens. People should know that in many states collection agencies are not allowed to leave their purpose for calling on a message - this is to protect your privacy. I'm not defending this guy, but don't assume the worst because someone leaves a cryptic message like that. It might be legit.
Matt
 Apr 19th, 2007
The message said at first in a woman's voice...
"This is a message for"...and then there was long silence and no name was ever given. The in a man's voice...
"It is important that you contact Ken Huges at 888-249-4134. This is not a sales call or solicitation. Once again it is important that you contact Ken Hughes in regards to a personal business matter at 888-249-4134.
C.P.
 Apr 18th, 2007
I received the "Ken Hughes" recorded message from 866-352-0237 but the message said to call 888-249-4134 back.
California
 Apr 17th, 2007
I have read that this is a Collection Agency that is attempting to collect on fraudulant debt.

http://www.ripoffreport.com/results.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=Merchants%27+Credit+

http://chipford.com/ripoff/merchants.htm

Check your credit report to validate the debt and follow the advice on chipford.com site mentioned above.
CB
 Mar 12th, 2007

100 Comments