Guess what Sprints said even I claimed to change service carrier and report to consumer reports. quote:
Regarding the 866 number, I am sorry for the inconvenience of not being able to block this number, and not being able to trace it. If you would like it traced, you could go to the police station, and they could trace it.
If you would like to cancel, or change numbers please call 1-888-211-4727
, they will be more than happy to do this for you.
If their is anything I can do to help make your stay with us maximized, or If you have any further questions or concerns please feel free to email me back and I will be more than happy to assist you personally.
I think they really don't care if they keep their customers or not afterall.