States from First Bank Fraud Protection and to call back regarding my account. Problem is, I do not have a First Bank account. Never have and never will. Unsure how they got my information
St.louis Mo. I want to know what database they got my number from.
"first bank account protection services", claiming temporary hold was put on my (nonexistent) account.
Said they thought might be fraud use on my credit card and there might be a hold on my card
First Bank Scam - do not answer!
I read about this scam on Twitter from a local news station. Then I got a call from the very same claiming to be First Bank Fraud protection, only a different number. Funny thing is I don't use this bank.
Sounds like Siri, the voice of iPhone. Says First Bank Fraud Protection. Blah, blah, blah. Just hang up. Total BS.
Ontario Canada Nov 04th, 2014
Scam - no first bank account to verify. Reported hold on my account...
Do not answer this number. Scam. Bank fraud. Do not reply.
Asked me to press 1 and then enter my full credit card number. I am smarter than that!
Fraud from First Bank.....I don't even have First Bank. It's been on the news lately...everyone be careful!
Voicemail said: " Bank Fraud Department" my account is on hold but not what bank they are from.
Did not recognize number so did not answer. Message claimed First Bank Fraud Protection alert. Fraud & scam - do not have a First Bank account
I don't have a first bank accout but they required an account number before getting a live person
Just some low-lifes who would rather steal from people than get a real job. Any legitimate business would never blindly ask for your information like this. If you're honestly concerned that there might be an issue, make them prove who they are before you tell them anything.
they just called my cell phone Verizon. left voice mail, automated robot voice, unless I call, my account may be frozen. I just laughed. It must be a scam. I am sure they want me to give them all the pertinent info, s.s. number, address, date of birth, etc....... Not going to happen scammers
Did not get to speak with anyone. Call was cut off
Recording looking for my bank card #. Scam.
Asked to enter my card number, saying my card would temporarily be placed on hold until I entered the number and talked to them. I don't have a First Bank Card.
Immediately picked up on this as a scam as I don't have a First Bank account, hopefully they don't get anybodies information!
First Bank Fraud Protection (phishing call) left me a voicemail asking me to call about my First Bank account. I don't have a First Bank account.
Scam asking callers to input their credit/debit card information. Do not enter it!
This is a phone bank scam that was reported locally on St Louis news beginning Friday 10/31. First Bank confirms this is a scam!! Do not enter your credit/debit card number!
Obviously a scam since we don't have an account with First Bank, but the recording and options sound realistic, so I could see how they could fool their share of people who might panic if they hear that their card may be put on hold. For the fun of it, tried different ways (hitting 0, etc) to try to reach a human to "talk" with, but it would only repeat the request for entering the 16 digit card number. Fairly sophisticated compared to most of the scams I've encountered...
DID NOT RECOGNIZE AND DID NOT ANSWER - I DO NOT HAVE AN ACCT WITH FIRST BANK
Not gonna give out my account number to a strange automated caller. Does not sound legit to me.
Fraudulent call. It states it's from First Bank but I have no accounts there so no reason I should get this.
Dont have an acct with this bank. Recoring asking for 16 digit card number to be keyed in. What a joke. Get a real job stop trying to scam everyone
Odd, I do not have any account with First Bank, although automated message stated a temporary hold may be placed on my account.
Fraud......you cant talk to anyone without giving card info. Also I am not a member at First bank.
st louis mo Nov 04th, 2014
Just got the robowarning and tried calling the number back. It doesn't go through. Imagine that!
This is a scam it has been all over the news. what is funny is that i dont even HAVE an account with first bank. and havent had an account with them for years
Response from First Bank is available here:
This is an attempt to collect credit card numbers as a form of fraud. DO NOT ENTER YOUR CARD NUMBERS. A legitimate company would call you in-person and not use an automated system if they suspected fraud, not to mention they would tell you which cards are affected.
Note posted on First Bank website: IMPORTANT SECURITY INFORMATION
First Bank is aware that an automated phone call claiming to be First Bank Fraud Protection is being received by our customers. This call is not from First Bank and you should not respond to it.
If you received this call and provided your account information it’s important that you immediately contact our Customer Service department at 800-760-2265
and speak to a representative who will secure your account. As a result of this situation, call volumes are higher than normal so please stay on the line and wait to speak with a representative. If you are contacting us after business hours, see below, please contact us at 800-472-3272
, option 2.
Customer Service Hours: Monday – Friday 7:00 a.m. CT – 11:00 p.m. CT
Saturday 8:00 a.m. CT – 7:00 p.m. CT
If you did not provide your account information your account remains protected and you don’t need to contact us.
Remember, First Bank will never ask you to provide and/or update personal or account information such as, account number, PIN, online banking User ID and password, social security number, etc. by phone call, automated phone message, email or a pop-up message. A bank representative may call you to verify activity on your account (Debit Card transactions, bill payment, personal payment and/or account-to-account transfers) that appears suspicious or to provide you with information about products and services we offer.