automated
bank
fraud
card
verify
atm
america
activity
website
security
key
I just received a call from 315-724-4022. The number 315-724-4022 is the phone number on bank of america's website for their international fraud department BUT when you answer the call it states that their is fraudulent activity on your bank of america atm/debit card. The automated message states for you to call another number of 877-833-5617 WHICH IS NOT BANK OF AMERICA'S NUMBER. THIS IS A FRAUD. I called Bank of America to confirm and they stated that the number given is not theirs. The scam is when you call the fraudulent 877-833-5617 and enter all of your information from your atm/debit card, social security number, expiration date and the code on the back. It is then collected by the scammer and used else where with all of your correct information that you just provided by touch dialing it in to the key pad. DO NOT FALL FOR THIS! THIS IS A SCAM!
SMART
 Dec 11th, 2013
I received a message saying someone was trying to use my ATM card. Called BOA using the number behind my card instead of 877-833-5617 and it was true, some one tried using my card to send someone $1062.00 from Western Union.
JoAnne
 Jan 07th, 2013
Caller could offer no verification that he was from Bank of America other than to say he had all of my information on a screen before him. He made a grammatical error when trying to explain why he had called, and that was enough for me to distrust the call.
LGC
 Oct 25th, 2012
Received an automated message asking me to call this number because of suspicious activity on my credit card. I was suspicious of the information they requested from me when I called, but when I checked Bank of America's website this is actually the number listed for fraud resolution so it looks legit. Glad I didn't hang up on them! Here's a link to their fraud page if you want to verify the number yourself: https://www.bankofamerica.com/privacy/Control.do?body=privacysecur_resolve_fraud
EJ Zuber
 May 29th, 2011
It was an automated message asking me to call this number, but I called BofA's main line and they verified that this number 877-833-5617 is their fraud prevention line.

However, this is just a comment on the Internet, so call up the main line and verify yourself: +1.800.432.1000
Thomas
 Feb 24th, 2011
The call comes up "unknown" stating that you have a security issue with your ATM card. When you call, the automated voice tells you to punch in your 16 digit ATM card #. YEAH, RIGHT! You don't even get a live person.
Marsha
 Dec 01st, 2010
This number belongs to a division of Bank of America, NA:

Bank of America Corporate Center
100 North Tryon Street
Charlotte, North Carolina 28255

They are the "Fraud Division" of the institution.

They also use the following toll free numbers:

866-242-6289
877-833-5617
888-773-0141

To avoid the automated system simply depress the "#" key when the computer starts giving its speech.

You can also call Bank of America at one of the following numbers to verify this information and have them transfer you to the Fraud Division.


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24-hour touch-tone banking information is available 7 days a week. Representatives are available from 7:00 a.m. to 10:00 p.m., 7 days a week at the numbers listed below for each state.

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Sms
 Sep 02nd, 2010

7 Comments