person
company
encore
debt
recording
rude
work
mr
collection
agency
home
Hey encore rep!!! why don't you take some time and go back to school and learn how to write,Man your spelling suck's.By the way are YOU in Nigeria to?

Why are you so worried about people venting on this Board?
I think you better look out your own back door.
The Scam Buster
 Dec 28th, 2009
Hey haveicalledyou, Your not a Debt collector,your just a person with a very Fowl Mouth,You sound like a punk to me.You must have your English Hand Book with you? Go get some spelling Lessons, You Need It.I get a kick out of you $8 an HR punk's.I'll bet your from Nigeria!
The Scam Buster
 Dec 25th, 2009
The biggest problem with these so-called Collection Agency's Is that most of these people are Outsourced,So when you get a call you can't understand a Dam thing they are saying.It's really sad to see all our jobs sent overseas.Then you get some idiot on the phone who gets upset because He or She Can't speak Decent English. Oh yes I've had a few Bill's But I did pay them.But again there Is nothing worse than speaking with a person you can't understand.
The Scam Buster
 Dec 25th, 2009
I am a debt collector, and i read just about every post on here, and wow im kinda torn i wanna be mad as hell that debtors who owe a legit bill, still place anger in the wrong place. I am not the reason you are behind on your cc. I am not the reason you owe my client thousands of dollars. I do in fact treat every single call with respect, and dignity, cuz who am I, I have bills too, i dont rack up several thousand dollars worth. Bottom line is every 3rd party debt company in the US is bound by the FDCPA, every collections office has to be licensed to collect in your state. There is a saying in collections its only illegal if you get caught. So as a collector who gets paid off bonuses, we do and say pretty much what we have to to get you to pay. Understand that you had a legal contract with our clients, and if you read that contract that you were so eager to sign upfront, it says that if you go into default you balance will be do in full, so now your in default and its our fault right. Because my client extended you credit that "YOU" used racking up several thousand in debt and now dont want to pay. We are not the bad guys here, we get lied to countless times a day, we here ever sob story in the world, the economy, its obamas fault, there is no work here, ive been out of work for a year, who does that. Me as a collector, i am willing to do what ever i can to get you the lowest sett offer, set up on payments, what ever i can do to help you get your account taken care of, my approch is based soley off the intial contact, if you come to me sideways, if you want to cuss me, talk shit to me, then i will do my job, ill call your house work mother brother, sister cousins, friedns, neighbors, whom ever i can find attached to your name. Its not personal to me its business, until you personalize your frustrations onto me, then it becomes personal and at that point i dont care if you ever pay, i just want to make your life hell, because when its all said and done. ITS YOUR DEBT PAY YOUR FUCKING BILLS.
haveicalledyou
 Dec 22nd, 2009
My credit score is high actually and no ive never been late in my life, i have always been early...what are you trying to prove if you have time to get on here to rant and rave how we are "harrassing" you then you surely have the time to go out and work to pay you bills. Its not hard people its really not do get a credit card if you cant handle it (which aparently none of you can), You guys are just making excuses..Encore Rmi is actually owned by a company called convergys whcih owns many differnt encores around the country! WORD OF ADVICE- most of the time if you listen to what we offer we could save you thousands..........just a suggestion
Encore Rep.
 Oct 24th, 2009
Encore Rep. what is you credit score. Ever been late on anything?
Mendy
 Oct 17th, 2009
Total jerks. They do not have a freaking clue what they are doing. You must not have to have brains to work there.
Mendy
 Oct 17th, 2009
This number is from Global Credit & Collection (in Montreal, Qc, Canada), they are a collection agency. Although they represent themselves as agents working for whatever institution is owed a debt. In our case it's a debt (of approx. 500$) that dates from more than 6 years ago, which we tried at the time to resolve with the bank in question. We were told that they no longer held that file and it had gone to a collection agency, hence the agent in question misrepresented herself as an agent of the bank. She would not give me the name of the company she worked for as she wanted to speak to my wife, even though I had added my wife to this account which was in my name, after we got married. I told her she was a collection agency and that my wife had already sat through the robocall and told the woman that they were a collection agency and that their time for legal action had lasped and that the damage to her credit score was done. The "agent" said that this was the first time that they had called (this is a BOLDFACED lie), and asked if I knew the repercussions of lying to her in a recorded call, and that I couldn't refuse to let her speak to my wife, which I wasn't, she was at work. So I had my wife call her back at the number she left 514-282-3779, and got an answering machine in which the "agent" gave her name and the company she works for. My wife left a message informing her that when she calls back we would like to know her licence number and the licence number of her company, and that after we had verified who they were, we need to see the original contract that makes up the alleged debt that the collection agent is collecting. So far we haven't heard back...

Their complete adress:
Global Credit & Collection
2055 Rue Peel
Montreal, QC H3A 1V4, Canada
514-284-5533
AngryMontreal
 Oct 08th, 2009
1.) If you people would pay your bills to the actual company you owe you would never be in collection with encore RMI to begin with.
2.) If these calls are actually not for you take the time to press one to get an actual person, to get the number taken out, you are always going to get a recording first that asked if this is "John Doe" please press one.
3.) If you owe the dept take responsibility for the fact that it is your mistake and fix it, take the time to listen to some of our reps. to explain what we have to offer, most of the time its better than what customer service could ever offer you, including settlements, and payment plans You most deffinetly have the time to talk on the phone if you are taking the time to complain on here.
4.) As far as others thinking Encore RMI isnt legit, it is, this isnt false information we have this info on accounts from when you people filled out your application in the beginning.

FROM WHAT I CAN TELL SOME OF YOU PEOPLE WHO DO NOT WANT TO PAY YOUR BILL AND THINK THAT CABLE, CELLS PHONES, NEW CARS AND OTHER THINGS ARE A BIGGER PRIORITY, YOU NEED TO LEARN HOW TO USE A CREDIT CARD!!! THIS IS STEALING FROM THE GE MONEY BANK WHO FINANCES ALL YOUR CARDS, LET ME REMIND YOU AGAIN THIS IS STEALING AND IF YOU CANNOT FIGURE THAT OUT THEN YOU ARE THE MORONS!

*if you would like to speak with me you know the number*
Encore Rep.
 Sep 06th, 2009
These people call non-stop for a person who is NOT a memeber of my family and will only say that this is
a business call and that my home phone is a "contact" number provided by the person they are asking for.
Whenever we ask for our number to be removed and placed on the do not call list, we are HUNG UP ON!!!!!!!
In one morning they called 4 times in a two hour period!!!!!!!
DDM
 Aug 10th, 2009
numbers are being called because (1.) there were registered by the cardholders themselves when they applied for the credit card (2.)these cardholders used these number to call the store/customer service/encore itself (3.) they were skiptraced, meaning these were searched from databases....if they are receiving numerous calls a day, that means they are not picking up their phone to answer it....if it's a wrong number, please say so, so we can remove your number from our list...it's a waste of time and money for us to keep calling wrong numbers, doesn't that make any sense? we are not too keen on leaving messages on accounts on late stages of delinquency coz we most probably did that when it was on it's early stage (obviously cardholder haven't returned the call at all)....and we are highly regulated by federal law...most of the complaints here are exaggerations.....the best thing is to be civil about it...if we have the wrong number, please say so, we would remove it, for sure...if you are the delinquent cardholder, do face up to your responsibilities....for all you know, if you take time out to listen, you would appreciate that we are offering you options most convenient for you to save your credit standing.....
encore agent
 May 03rd, 2009
Encore is a collections agency. I work there now, and not really ecited about it to tell the truth. But I can tell you that it is all legitimate. Nothing we do is fraud. the main issue with wrong numbers is that people lie to us all day. Also, when someone gets a new number it will still be listed to the last person so we dont know if you're lying or not about having a wrong number. If you do tell us we have the wrong number we are supposed to remove it. There is no do not call list because this is not telemarketing. We CANNOT call after 9 because the computer system doesnt even let up. you may have a number with a different area code than the state you live in which can cause phone calls to come before 8 am or after 9 pm. I will agree that some of the collectors here are very rude and it does make the job harder on the rest of us. my advice is to check and see if your phone number is listed to someone else. It not, tell the callers it is the wrong #. If that does not work make sure you got a name and talk to a superviser. After that I would report them because that is harrassment. We also have to verify information before we can tell you why we are calling. It is easy for us to have a wrong number and it is illegal for disclose your information to anyone else. The only way to know we are talking to the correct person is to verify the last 4 of your ssn. And to anyone who says our job it pathetic and the money we make is pathetic, we have collectors who ger paid $12.00 and hour with $6000 bonuses every month. Thats not so bad.
Jenny
 Jan 26th, 2009
I've received several phone messages from this company. The very first message stated that they found my name and number in the local phone book, but they never said why they were calling. According to my google search, they are some sort of collection agency,as others have reported here. After getting several messages from this company, with the messages getting more threatening, I finally broke down and called them. They claimed that someone at my phone number was related to someone who owed a debt and they were trying to get in touch with the person who owed the debt. Ridiculous claim!! Since they found my name and number in a phone book, how could they possibly know who I'm related to?!? I told them that I was in no way related to whom they were looking for, and I asked them to remove my number from their call list. We'll see what happens...
Catherine
 Jan 15th, 2009
Pay your bills you dead beat pieces of shit!!!
Fucking losers
 Nov 26th, 2008
These people call every 10 to 15 minutes, 7 days a week. I have asked them to stop at least 100 times, and they usually hang up once I ask. I asked to speak to a supervisor, and got hung up on. I have contacted the police and filed a harassment claim against this company. Hopefully something will happen.
KLJ
 Nov 04th, 2008
For a few days now, we've been receiving calls day and night asking for a Demi but we don't have any Demi's living in this house. This morning, I received another call from a rep named Kathy asking for a Demi LAST NAME (which turns out to be a relative of ours). She said that our relative left our phone # as the contact info, and that it was a personal matter and would not be right for her to discuss this private matter with other people. Instead, she gave me 877-409-2110 and asked for me to pass along the # for Demi to call back. I did a search online and good to see that this has fraud written all over it. Pretty amazing they were able to track relatives' info data!
NJ Resident
 Oct 17th, 2008
Most likely it's Encore Receivable Management in Olathe, KS, but won't answer to find out. Do you have a credit card issued by GE Money Bank or Discover? Missed a payment? Also get calls from 888-545-4511 or 877-409-2110? These are known Encore numbers.
eddy
 Aug 13th, 2008
wish i knew who this was, they called 3 times today and left no message.
i wonder if this is the same company calling from 571-431-1965 and 877-409-2110 which is an unscrupulous collection OR phishing call center (I think their name is ERMI?). They call 10-15 times a day asking for a male (I won't give his name but I'm a female). When they first called I didn't know who they were looking for so i gave them my phone number which they couldn't find in their database, so they asked for my SS# to look me up!!! I said no and hung up. That was 2 weeks ago and I have answered the phone multiple times to explain to them that they have the wrong person and the wrong number and the calls continue.
kt
 Aug 08th, 2008
Caller called several times on cellphone (private number) asking for someone who we dont know. Wife called back and the lady said the person they were asking ofr was not in their system. Finally they said they were a company called ERCO (her spelling) They were told to not call back. WE'll see if they stop.
Beave
 Jul 10th, 2008
How to annoy a Telemarketer...

If they start out with, "How are you today?" say, "I'm glad you asked I'm having a bad day. My therapist wont return my calls. My husband cheated on me. My 14 year old daughter is pregnant and my dog chewed up my brand new heels. Ask them "Can we talk for a lil while?" Make up as many horrible things as you want...

If you get a call from a carpet cleaning company ask them if they can out blood stains? Also ask them if you can get blood stains out from the trunk of your car... Assure them that you were transporting meat for a barbeque or some other cRazy story. :P
*I have never used this one but if anyone does I want to hear about it... or maybe I dont... yikes...

Tell the telemarketer you are busy (shaving)(making love) at the moment and ask him/her if he/she will give you their home number so you can call him/her back. When the telemarketer says no they cannot give out their home number. Tell them I guess you don't want anyone bothering you at home either. I'm sure they will get the picture. :P
Get Revenge
 May 22nd, 2008
How to annoy a Telemarketer...

Say "no" over and over to any question. Even if you mean yes just say No... no... no... take some time to think it over... mmmmm... no... :P

Tell them you have Terrets and ask them to not hang up because it would huRt your feelings. Then swear ALOT... this is also a gReat way to take out all of the built up anger that you have been saving up. haha... :P terrible...

If the phone company calls trying to get you to sign up for the "Family and Friends Plan". Reply "I don't have many friends if there a special plan for one friend. Ask them if you can add them to your plan. :P
-Or tell them your family died in a tragic hunting or archery accident... and ask them if they like the sport? You can at this point invite their family. * other sports might work too... i suppose...
Revenge
 May 22nd, 2008
How to annoy a Telemarketer...

If they ask to speak to MR. or MRS. Smith... tell them you have to
get your mom or dad and put them on hold... if you want to make this more fun tell them that ur parents are upstairs fighting or even better... :P tell them that they are in the bedroom and ur mom is screaming "YES YES YES at ur dad so you think they are picking out shoes... anything woRks... (I have told telemarketers that my mom and dad were not home but I never tried the second paRt :P) put them on hold for a long time...

If they say they're Jane Doe from ABC Company, ask them to spell their name. Then ask them to spell it backwords.... :P Ask them if they were named after someone famous like Jane Seymore... or some other actor... tell them about your favorite actor... or actress... tell them you tried to stalk them but you ended up in jail... etc... :P ask them to help you stalk someone...

Ask where they are located, how many people work there, and if they have any cute co workers... ask them if they are married and if you could get their personal number to call them back at home. Continue asking them personal questions. :P And tell them they have a sexy voice... oh wait they have ur number... maybe thats not a gReat idea. haha
REVENGE
 May 22nd, 2008
They called me about 15 names today looking for somebody that doesn't live here. They didn't believe that I wasn't the person they were looking for. I called back the number on the caller ID, and asked them to stop calling me. They said that my name is Christina, and my bill is 106 days late. I said that my name is not Christina, and what bill? They then hung up on me. They continued calling me, and as soon as I said next time, I'd call the cops, they hung up on me. VERY RUDE PEOPLE, I want them to get tracked down and for them to get theirs...
Lydia
 Apr 27th, 2008
I have receved a letter from a complaint I sent the Missouri No Call Center. This place is a collection agency. You have to file a complaint directly with them and they should stop calling. There address Is Encore Receivables Management, 400 N Rogers Rd, Olathe, KS 66062. I am sending a certified letter and if they don't stop calling, I can file a complaint with the Consumer Proctetion Division. They call 15 to 20 times a day and when I have tried to tell these people that the person they want does not live here they get very rude.
Nancy
 Apr 25th, 2008
First they were callin my home phone, which no longer is the case, as they now call my cellphone. What a true irritation, since no message is left, just silence.
Jim McC
 Apr 13th, 2008
I work for a 3rd party collection agency.... now b/4 you all jump be..... there are a few things you should know.....
1) federal law allows calls between 8am and 9pm local time of the person being called... most agencies systems will not let a call go out b/4 or after the time.
2) Chanches are if you are getting calls and are not the person they are asking for, then your number has been associated in some way. telling them you are not the right person should get get the calls to stop ... but.. many time the number is associated in a national db and any one trying to find that person will get your number and call....
3) if you are getting calls..... call the co back... thay by federal law must make sure they are talking to the correct person ie... address, phone number last 4 of ss, they have to get this info b/4 they are allowed to tell you why they are calling.
4) don't get nasty with them it will get you no where!!!!!!!
5) always get the co name and the name of the person you are talking to ...... if you still are getting calls and are the wrong person... speak to a supervisor.....
6) i know the calls can drive you up a wall...... however stay calm......the person doing the collections cannot by federal law make threats that are not intended to be carried out. ie cannot say is going to file suite against you unless he intends to do it and has the power to do it. if the threat is made then federal law has been broken and you should report it.

thats enough for now.... think and stay calm.......the biggest part of collections id finding the right person
pip
 Apr 12th, 2008
This is Encore Collections. They also call from 877.409.2110. And, they also call as ERMI, from 703.656.9960 [Encore Receivables].
Nada
 Mar 31st, 2008
just received two calls from this number. when i called back, i was placed on hold for a good 5 minutes before some idiot picked up. So when he asked me how he could help i replied"how about you tell me? you keep calling my phone saying its important i speak to someone" if it was so important, why am i listening to a recording?"

to that he replied well "YOU HAVE AN ACCOUNT PAST DUE"
so i said "ok, what account".. after an awkward pause he asks me for my SSN! I started hysterical laughing. Once i informed him i was not going to give him the number, WE MYSTERIOUSLY GOT DISCONNECTED.

SO I CALL BACK! ( if they can waste my time, i sure as hell will waste theirs!)

i get a different employee who manages to transfer me back to the bafoon i as previously speaking with. After i explain who I am, he informs me that my "PAST DUE ACCOUNT ISN'T COMING UP AND CAN HE GIVE MY NUMBER TO CUSTOMER SERVICE" . I said ABSOLUTELY NOT! I want you to stop calling me. You should be able to tell me what account your calling about. He then informed me he will "remove me from the list" so help them if they call again.

I have one credit card with a zero balance. this is def a scam!
lc
 Mar 24th, 2008
We have gotten a dozen calls from those morons for a company that has been out of existance for five years. I have the former company's phone number, but have no other connection. We have asked to be removed from the list, but the calls come at all hours and every day of the week. This is bound to be illeagle, but what can I do? Anyone reading this that works for those scumsuckers ought to be ashamed of themselves.
Bob
 Jan 29th, 2008
They called several times all day long beginning at 9AM until 9:20PM. One morning they rang @ 7:45. My husband whom the account belongs to that they are trying to collect on set up a payment plan with them for $154 a month yet the original debt owners (Sam's Club) have no record of this and are now expecting to receive $880.
They are a fraud
UGH
 Jan 05th, 2008
This is a debt collector for GE Finance (WalMart). I do not appreciate them calling me after 9 pm at night. It was 9:20 pm when they called.
Hamm
 Dec 12th, 2007
They call atleast 10 times a day. When I answer they hang up. I called them back today and they would not tell me what they were calling about. They just said that they need to speak to my husband. They are jerks.
Whit
 Dec 04th, 2007
Tom McP, that would be why we don't buy their stock. We invest wisely.
noneya
 Dec 03rd, 2007
Penny, it never ceases to amaze that the illiterate fail to learn proper grammar in their own language. As far as the user name of Penny, I'm sure you choose that since it is the amount you make an hour. I'm not sure who made you the authority of picking my race for me. You do realize you've told everyone in the world you are a bigot? I would rather associate with "dirty, smelly stinking brown, probably Mexican by the smell of it, dirty ass beeeyyaaattccchhhh" as you put, than you. You also might want to use a spell checker from now on as well too. Besides, I got that title the old fashioned way, I EARNED it!!!
noneya
 Dec 03rd, 2007
Despite multiple attempts to stop the calling, ERMI AGAIN called for a person that I have never heard of. They have my number blocked so I can not call them back at that number. However, the 877-409-2110 number works just fine. The lady did not understand my concerns that the stock price of the company that owns ERMI (CVG) has dropped from 27 to 17 since they starting calling me. This is my concern since many of the Index 500 funds own CVG. My big fat capital gains are dependent upon ERMI employees earning wages based on production (being taxed at the marginal income rate with Medicare taxes, Social Security taxes and potentially state taxes). By calling the wrong number and wasting time she is hurting the companies I own. Come on Debt collectors, you need to do a better job collecting money for ME.
CapitalGainGuy
 Nov 07th, 2007
It is my belief that Awdunno is connected to ERMI. This is Tom McP speaking to you. I am the person you repeatedly call that has no connection to the individual you are after. Your stock price Convergys has gone from 27 to 17 since you started calling me. HA HA HA HA HA.
Awdunno3
 Nov 06th, 2007
It is nice to see that ERMI employees have family members that can read for them.
awdunno2
 Nov 06th, 2007
If you're getting calls that aren't for you, then just let your machine pickup the call and pick it up only if a caller you've authorized begins to leave a message.
awdunno
 Nov 06th, 2007
For 6 months, ERMI cotinues to telephone for an individual that I have not heard of. We explain this fact. ERMI keeps calling anyway. One way to deal with this injustice is to make the caller aware that they are working for a very low wage in a dead end job (without a union). They will then have to pay Federal Income Tax, Medicare Tax and Social Security tax on a sorry wage. The corporate 500 companies that receive the money (from poor people) will then give the fat cats the money as a capital gain (at a lower Federal Income Tax and without Medicare Tax and Social Security Tax, etc). Let them know of their pathetic existence.
Tom McP
 Oct 25th, 2007
I get many call for these sob's and as long as it a 800 number i call the suckers back than put them on hold with some sh-t music or them to listen to. Give then a taste of the own sh-t..
Steve JONES
 Oct 16th, 2007
I get many call for these sob's and as long as it a 800 number i call the suckers back than put them on hold with some sh-t music or them to listen to. Give then a taste of the own sh-t..
Steve Smith
 Oct 16th, 2007
just pay your bills crybabies!!!
paydeadbeat
 Oct 03rd, 2007
why dont all of you pay your bills and you will not have to be called at all. amazing everyone wants a credit card but nobody thinks they should have to pay for it. WOW.
jones
 Oct 03rd, 2007
Someone from this number keeps calling and leaving messages on my answering machine that say if you keep listening you are validating that you are that person, but when you try to call back the number is just busy.... I want these people to quit calling me.....
Marsha
 Sep 27th, 2007
I receive calls from this number VERY frequently, but whenever I answer there's NOBODY there. I have tried calling them back. My husband and I don't HAVE any unpaid debts, yet this is a debt collection agency? Please. I used to work for a debt collection agency, and the worst we'd ever do was call twice a day. In our system, notes were left - i.e. person did not answer, person will pay x amount, etc. etc.
K
 Sep 10th, 2007
Hey Noneya, you're a dirty, smelly stinking brown, probably Mexican by the smell of it, dirty ass beeeyyaaattccchhhh!!!!!!!
penny
 Sep 02nd, 2007
All you have to do is tell them that you don't know the person. Keep in mind they have software to look at to see if they have talked to the person at your phone #. So if you let your friends or relatives use your phone, shame on you. Oh, the national call list does not apply to debt collections. If you don't want your relatives called, then you shouldn't fill out other credit applications giving their info. It is not against the law to call your home repeatedly daily as long as no message is left. I suggest you all learn the FDCPA, we did. Oh, Bob Smith your threat of physical violence could be reported to the police. Trust me on this, every police officer in the county knows where we are located.
noneya
 Aug 30th, 2007
Left message to call 877-409-2110 for important business matter - There are many reports for this 877 number on this site
Mark
 Aug 12th, 2007
Well there sure are a lot of ignorant people in this discussion...First of all "Oncore" is spelled Encore. It is a receivalble management agency which collects debts owed to third party companies.

The reason that they are so persistant is because they deal with scum on a daily basis that try to avoid debt collections.

Cooperate with them and things will be ok, if it is not you they are after just tell them that you recently acquired your number because obviously someone who had that number before you owes on a debt
H W
 Aug 03rd, 2007
They called at an office phone# and leave a mssg to our Accountant... when somebody call back as her, other person say that the agent was in her lunch and we need to call again...
XXXX
 Jul 17th, 2007
Previously got another call from a company continually that is showing up also on google same type of deal. This time it is Mr Jones
Sue
 Jul 12th, 2007
Message to 'retrieve impt msg' by calling 877-409-2110
Western WA
 May 25th, 2007
by the way, Mr. Jones is not a real person, it is an automated messaging system.
unknown
 May 23rd, 2007
I am one of the ones calling from 877-409-2110, its not fraud like some of you think. If we are calling for someone you don't know, inform the representative to give the number to a supervisor to remove it from the dialer system and ask for their name and extension.
unknown
 May 23rd, 2007
They have started calling my 89 year old Mother who has seriouse multiple health issues-same as others multiple calls with no message,
Pam
 May 18th, 2007
They are rude and too persistent. They actually scare me. How did they get my number? I am in a debt consolidation program and they wee sent cease and desist letters but continue to harrass me.
mo
 May 09th, 2007
Yes this company they call here and live the phone no# 1-877-409-2110 they didn't say where they calling from what company by the way we will not pick the phone unless you told us who you are where you calling from name of the company you from if you not live that kinder message we will not pick up .
Kalara
 May 04th, 2007
(1-888-881-4966) Is also a number used my Encore RMI. Ask me how I know this? and I will tell you that they called my mother whom lives on the other side of the country looking for me. When she asked who they were, they told her that I had put her down as a referance for vender services that they were offering to me. They also gave her a vender/badge#. When I called to contront them on this, they denied ever making a statement. After repeated attempts to understand why they told my mother such a lie. I threatened to conference her on in the other line to confirm it. That is when they told me that they are allowed bye law to do what is called a Skip-Trace. At that point even though they didn't admit their lie, I know what I was dealing with. Not to mention the other red flags that went up along the way pertaining to their rude, demeaning, and unprofessional ways. I offered to set up a payment plan, but it seems as though they were not interested in anything other than payment in full.
That is when I advised them that I will be sending a certified letter ordering them to cease all contact with anyone other than myself, in regards to this debt. I also put a request in thru- to the attorney referral network on myfairdebt.com. I will see this thru- to the end to get justice, as I believe my rights were in fact violated. If anyone else is interested in coming onboard, contact me!
Michael D
 May 02nd, 2007
Returned a recorded call to them at this number and they identified themselves as Encore. Told them to stop calling and to remove number from their list. Very rude people.
D. Jay
 Apr 27th, 2007
Called with recording message stating this was an important call and to call them back at 1-877-409-2110.
Did not identify themselves in any way and did not say who they were calling. Called them back, asked who they were, and they wanted to know who I was. When I repeated my question they hung up.
D. Jay
 Apr 27th, 2007
Called twice and left message on ans machine saying "This is an important message" and "This is not a sales or marketing call." Advised to call them at 877-409-2110 to retrieve this important message
D. Jay
 Apr 27th, 2007
how you fuckin idiots about this i come to kansas and kick the living shit out of sombody how would you like that
bob smith
 Apr 23rd, 2007
fucken stop calling my home phone or ill come to kansas and kick somebody in the head got me fuckers
bob smith
 Apr 23rd, 2007
Thank God, I thought I ws going out of my head with these F@%^&*$% calls. I tried to return the call and was put on hold, I hung up, but I continue to get the calls, LEAVE ME ALONE MR.JONES!, you rude prick.
I don't need this crap, I finally had it, I now have my home phone unplugged. I have resorted to plugging it.
pob
 Apr 20th, 2007
Hope this helps.

http://www.convergys.com/customercare_accountsreceivable.html of which ERMI http://www.encorermi.com/ is a (Convergys) wholly owned subsidiary.

Convergys
General Information
1 513-723-7000 / 1 888-284-9900
Convergys Corporation
Corporate Headquarters
201 East Fourth Street
Cincinnati, OH 45202

Products and Services
1 513-458-1300 / 1 800-344-3000
Request Products and Services Information
Interested in mailing an RFP packet? If so, please send it to:


Convergys Corporation
4650 Montgomery Road
Mail Stop 022 -140
Cincinnati, OH 45212

News Media
1 513-723-7000 / 1 888-284-9900
Media Contacts

Industry Analysts
For industry analyst relations inquiries please call 1 513-723-6956
Industry Analyst Contacts

Investor Relations: Inquiries
Convergys Corporation
ATTN: David Stein, VP Investor Relations
201 East Fourth Street
Cincinnati, OH 45202
1 513-723-7000 / 888-284-9900

Investor Relations: All Other Information Requests
Computershare Investor Services, LLC
1 888-294-8217
Investor Materials Request
humm
 Apr 04th, 2007
test
humm
 Apr 04th, 2007
Got the same type of call that others have reported. Called them back,was treated rudely by the aforementioned "lady".Continued to call back,and finally succeeded in getting someone to say they would immediately take our number off "the list". Maybe this site has had some effect-echoing others, we'll see.
Jerry
 Mar 26th, 2007
I just received another one of those calls instucting me to press 5, which I did. Someone answered still looking for a person not at our residence. I told them about the FDCPA rules like Mike did in a previous note and she told me I was wrong and that she could and would continue to call as often as she wanted to. I reported them to the FTC and am having the phone disconnnected. It is soooo annoying.
Sam
 Mar 20th, 2007
We have been getting these phone calls everyday for a week now, including weekends, sometimes 4 times per day. I have pressed 5 on the phone like they tell you to do and waited till I got hung up on. We have told them they have the wrong number and threatened to report them but the calls continue. I just reported them. Thank you for this website and all the comments. It was helpful to know this is fraud.
Sam
 Mar 20th, 2007
multiple calls over the past week. they hijack the line! Usually if my machine picks up but I then pick up phone, my machine auto stops recording. but when they call I CANNOT connect to my phone; i cannot get into the call during the middle of the call! I have tried to call the #. a recording says all of their agents are busy. I waited. then they hung up on me! this is weird and further I would think this level of harrassment is illegal? i appreciate everyone's contributions.
Em
 Mar 11th, 2007
if they call me again im gonna go there and kick the shit out of sombody ha ha
bob
 Mar 10th, 2007
Thank you so much for the information. I informed
Federal Trade Commission.

Their WEB address is
http://www.ftc.gov/

Thank you everyone!
AR
 Mar 08th, 2007
I just received my 15th call from this number. It's a recording saying it's an "Important message not a sales or marketing call" at other times it's Mr. Jones calling.
Blah Blah Blah
Lisa
 Feb 28th, 2007
I would like to take the shotgun out they will not stop calling the house. I reported them to the ftc because I know any company that calls your house and than asks for the last 4 digits of your social security number..its a scam! I also got a phone call today from them on another number! They called at least twice today!
Alicia
 Feb 27th, 2007
I'm following up... I posted the previous post about Encore calling for Melissa Star. They called here again today. Four times in less than 2 hours. I was sleeping when they called. On the fourth time, I got up and called the number back. I got a different person this time and advised him that I told a man named Robert there was nobody here by that name and that he has the wrong number. I also told him that I am aware he is a collection agency and that I am also aware of the Fair Debt Collections Practice Act (FDCPA) and that it regulates the number of times a third-party collection agency can call a debtor. If you truely owe them money, they cannot call but once PER day. If you do not owe them money because they have the wrong number, you must advise them they have them wrong number, then they are prohibitted by law from calling back. I told the agent that and he promised me my number was removed from their system. I'm still going to contact my attorney today. I told him I very well might be pressing charges for harassment. Thats what the FDCPA law stipulates if collection agencies call back continuously. If anyone here is interested in getting on board with me, please let me know.

Mike
Mike
 Feb 23rd, 2007
These assholes have been calling my house numerous times like you all have previous stated. I returned their call and got Robert on the phone. He asked how he could help me and I said "I don't konw, Robert -- you tell me." He said he was calling for a Melissa Star or something like that. I told him there was nobody here by that name and he said he would remove the number from their list. I said "Make sure you do, ass hole" and hung up. I better not get anymore calls from them.
Mike
 Feb 22nd, 2007
These pricks called my house at almost 9 at night when my mom has to work overtime they called before with a recording than someone talked after we hit 9 and they said we owe money to sams club. But we never charged anything to sams club. They asked for the last 4 digits of my moms social security number!
Alicia
 Feb 21st, 2007
Encore Receivable Management Incorporated
400 N Rogers Rd
Olathe, KS 66062

AKA: ERMI

This company calls often. I found this information for "Jeff" I hope you go postal on these people with your shotgun!
Random
 Feb 12th, 2007
I am getting calls from this coompany for my ex-son-in-law charges who has not been married to my daughter for 8 years!!!! They had called before, and still they call me at my home and work! Talk about ridiculous, they even call me in regards to his first Ex-wifes bills who have been unpaid and she has remarried, talk about a screwed up mess, this is it!!!!!
mia
 Feb 09th, 2007
These idiots keep leaving a recording "this is Mr jones ...." on my cell. I called them back and a stupid lady was really rude!!!! I filed a complaint with ftc do not call list. I had already registered my cell some weeks ago.
REPORT THESE IDIOTS TO FTC.
Harrassed
 Jan 12th, 2007
Purchased a pay-by-the-minute TMobile phone and calls began within about 30 minutes from 877 409 2110 with the same automated message from Mr. Jones about returning a phone call regarding an important matter. Perhaps this number was recycled a bit too quickly and the previous person who has my new number was being collected upon.
Ward
 Jan 08th, 2007
I got a call from them saying it was "mandatory" for me to return their call. LOL!! I'll show them "Mandatory!" then again I am a "rule breaker"
m
 Nov 17th, 2006
Some guy calling himself Mr. Jones, acting-like he's owed money or something.

He didn't ask for anyone by name, nor did he mention any company-name during his message.

I reported the number.

We'll see what happens....
Nada
 Nov 13th, 2006
Thanks for the 'heads-UP'.

This site is great!
Anon
 Nov 10th, 2006
HERE IS WHAT IS COMING UP - ONCOR, CALLING UNDER SEVERAL NUMBERS - 877-409-2110 & 913-782-3333 - HEY EVERYONE, HOW ABOUT GIVING THEM A TASTE OF THEIR OW MEDICINE & CALL THEM CONTINUOUSLY, IN FACT, HAVE EVERYONE YOU KNOW DO THE SAME, TIE UP THEIR LINES & LET THESE JERKS WORRY ABOUT HAVING TO GET NEW NUMBERS.
LORI
 Nov 05th, 2006
ONCOR - YOU NEED TO BE FINED HEAVILY FOR HARASSEMENT - ADDING MY NAME & NUMBER TO THE NATIONAL DO NOT CALL LIST - THE NEXT TIME YOU CALL & RING UP ANOTHER MIN ON MY CELL PHONE BILL, I WILL BE FILING A LAWSUIT & WILL ALSO HAVE YOU TURNED IN UNDER THE DO NOT CALL VIOLATION - LET'S SEE HOW MUCH THAT COST YOU.
Chelsea
 Nov 05th, 2006
I am a receptionist and this call came through on our business line. It was a recording...this guy is a JOKE...the recording said something like this.."You have obviously ignored our previous calls and it is imperative that you return my call so this situation does not osculate any further." He was rude during his recording, but on the other hand entertaining. LOL Just wanted to share.
Missy
 Nov 03rd, 2006
messaged left saying to call MR JONES at 8774092110 about a important personal business matter
bugeyes
 Oct 18th, 2006
Debt collectors for Lowe's credit card...extremely rude...person they wanted was my ex-husband.
c
 Oct 16th, 2006
They call at all hours of the days and nights. Getting really tired of this bs. It is never a person, only a recording.
b
 Oct 15th, 2006
I finally called them back (from a masked phone number). They claim to be Encore, a Collections Agency. Robert (ext R21H) said that a "Clint Smith" had my phone number and owes someone money. I told them there was no "Clint Smith" and they said they fixed their system and will not call me anymore. I'll report back here if they do. I don't believe them.
Sarah
 Sep 27th, 2006
They've been calling me every weekday at 10:30 and leaving messages. This is my cell phone...I don't give that number out.
Sarah
 Sep 19th, 2006
I wish they would stop calling...I never hear a real person and only a recording all times of day and different days of the week. I reported them to the national do not call registry. Finally a chance to see if my tax dollars really work for me!
Dawn
 Sep 19th, 2006
Don't know 'em, don't owe 'em. Calls every 15 minutes on my cell, on my work phone, on my home phone. Persistent. But so am I.
CD
 Sep 10th, 2006
When I called to inquire what they wanted no information was provided.
RG
 Sep 10th, 2006
This person keeps calling and leaving a message and stating return call about a personal business matter. If it is that personal he should tell me what it is....
Richard
 Sep 05th, 2006
These assholes keep calling and leaving messages - this is a business - a new number - no one owes them money here...they are calling every 3 hours...Who are they? I've got a shotgun that is dying to be used!
Jeff
 Aug 25th, 2006
These people called looking for someone I do not know. I asked them to remove my number from their list.

They called again a few days later. Same story.

They called again two days after that this time as a recording (not a machine).

They called again, this time a person. I told them if they call again I will file a police report against them for harassment... and I will.

After that I will personally track down the the jerks and deal with them in a way that works.

Cesar
 Aug 14th, 2006

98 Comments