I also called the number on the back of my Sears Credit Card even though I didn't have a "gold" card. The call was from sears fraud department. They said the card might be compromised so they were issuing a new one for a precaution.
Seemed legit to me. Like Zephyr, I called the number on the back of my card. I had to close my old account and open a new one because someone had gotten ahold of my information. I used my card at Target and that is probably why ...
New Hampshire Jan 28th, 2014
Recording said my gold master card was being used. I do not even have a Sears card. Fishing scam I bet.
Was legitimate call from Sears Fraud Department. Verified by calling the number on the back of my card instead of 877-274-1249.
California Jul 02nd, 2013
sears fraud department that claims to call you about you using your card however they are only trying to collect information about you - have no idea what they are trying to do with the info after that, it is standard crap they can pull off an internet search using public records
The call was a recorded message with our names spoken very poorly by a computer voice. It said it was in regard to our Sears Gold Card, which we don't have.