Here is what their website says...Portfolio Recovery Associates, Inc. “PRA” and its subsidiaries purchase and manage portfolios of defaulted and bankrupt consumer receivables and provide a broad range of accounts receivable management services to lenders, service providers, governments, and others. The Company combines a disciplined approach to portfolio acquisitions with a long-term view of collections and a commitment to continuous innovation. We have created a rewarding organization for our employees, who produce exceptional results for our investors and clients alike.
Here is THEIR official contact info if anyone wants to complain...Quality Service Specialists available Mon. – Fri. 8 AM to 5 PM (EST)
Our company strives to provide professional and courteous service to all our customers.
Contact one of our staff to discuss issues related to our quality of service to you by phone at 866-925-7109