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This is from a auto dialer asking for someone i dont know. It sais press one if I am the person they are looking for and hang up if i am not so i pressed 1 and was on hold for about a min and then it hung up...
Dallas
 Nov 26th, 2013
1700-1899 are all valid extension numbers
Meh
 Nov 18th, 2013
extension #s to use: anything between 1864 and 1899.
UGH
 Nov 18th, 2013
Extension # is 1866
UGH
 Nov 18th, 2013
I get at least one call a day on my cell phone from this number. Only once did they leave a message, and that message was for "Jim." I tried calling the number; a taped message by a young woman told me to stay on the line for the next available representative. After 5 minutes, I hung up. Who are these harrassing morons?
Bob
 Oct 18th, 2013
I've received calls from this number at least every other day but more frequently every day for months. They have the wrong number, I've asked them when they've called to not call again. I've called them back and told them not to call, and recieved a curt response and was hung up on. Reported to do not call registry.
omg quit
 May 01st, 2013
Caller ID was blank, just showed the number and I did not answer. They did not leave a message. First time i've seen this number call.
o
 Feb 15th, 2013
Just want to know who they are. He asked for my fiancé but sounded a little shocked that a man answered and took a second to speak. We owe no bills and just want to know what to expect and how they get your name and number.
Hate scams
 Feb 07th, 2013
These folks called and wanted Scott. Would not say why only that it was a business matter, ands wantyed his number which I did not give them, as they were not clear why they wanted to talk to him, and what call was about. Vedry unprofessional .
Mark
 May 18th, 2011
This company has called every day this week, saying "This is Kay." I have an urgent business natter we need to discuss and you must call me today at 866-779-8954." The message is a recording.

I am an attorney in TN and have just filed a complaint with the FCC today and will file also with the Mississippi BBB. Everyone else needs to do the same to teach these people a lesson.
John
 Mar 06th, 2009
Here is FCS's information.
Franklin Collection Service Inc.
Private Company, Headquarters Location
PO Box 3910, Tupelo, MS 38803, United States
662-844-7776, 662-844-8592 fax, http://www.franklinservice.com
Primary SIC: Adjustment & Collection Services, Primary NAICS: Collection Agencies
Description: Services: Collection agency

I get 4-8 calls a day. I rarely even answer my home land line anymore. Ususlly hook it up to a fax.
I check messages about once or twice a week.
Tom
 Feb 12th, 2009
These folks called and left a message to call back if I wanted the calls to stop. Very ominous sounding and they were calling for someone that never lived here. I called back and got a black woman named Ms. Walker that spoke very garbled english (I think it was english). I asked to speak to a supervisor but she refused and said only two supervisors were there. I asked for the company address to make an FTC complaint. She refused twice and put me on hold and finally gave the address as Franklin Collection Service, P. O. Box 3910, Tupelo, MS 38803. She said she would remove me from their list but only time will tell. It should be clear that if their caller ID gives another number then they will NEVER get the person they are looking for at the number they are calling. If the calls persist I will file and FTC complaint and then a complaint with the MS BBB.
Vladamir
 Nov 15th, 2008
They called from 1-662-690-2284 and asked to call 1-866-779-8954. I try to call the first number 1-662-690-2284 but is impossible get somebody.... I was able to call 1-866-779-8954 and get somebody in the line that refuse to tell her name..., and kept asking about Matthew. My name is not Matthew. They said they call to the wrong number, but they continue to call several times a day.... Probably I will have to change my Ph. number. There several schemes that take your data and try to gt money from your credit cards and / or bank account , be careful and be aware.
ZAM
 Oct 29th, 2008
This people must be from a scheme to get money from others account
No WAY
 Oct 29th, 2008
FRANKLIN COLLECTION SERVICES.
1-866-828-3072 MANY COMPLAINTS
2978 W Jackson St.
Tupelo, MS 38803

SCAN
BBB problems
call back and request to stop calls to your phone
aa
 Sep 09th, 2008
Just called me. Miss Pam said we needed to contact her ASAP over an urgent matter. She also made it clear she was not a telemarketer. Called back and a black male answered, looked up our number, and said out number was not in the system.
Joe
 Aug 11th, 2008
On 7/18/2008 I received a call from 1-662-690-2281 and they left a voice mail message saying to call them back at 1-866-779-8954 and ask for ext # xxxx, when I tried to call back apparently they were close but their voice mail message said was that if I received a call from them it was an attempt to collect on a debt to call back within their business hours of a Central time zone. It also said to leave a message and they would call me back. A search of my caller ID for the last few days I noticed that the same # has called several times but today is the first time they left a voice mail message. It is very strange since I do not owe anyone money so it very strange that someone is trying to collect from.
Has anyone ever spoken to someone at this place?
Chris
 Jul 19th, 2008
FCS IS LOCATED IN TUPELO, MS. ON W MAIN ST AND S CHURCH ST THE PHONE SERVICE IS LAND LINE THROUGH SOUTH CENTRAL BELL CO,. PERSON NAMED KAY CALLS ASK FOR PEOPLE THEY DO NOT LIVE AT THSI NO##. CONFUSED WHY THEY CONTINUE TO CALL.
MARY
 Jun 17th, 2008
ANOTHER CALL FROM FCS 662-690-2281 LOCATED IN TUPELO.MS CARRIER IS SOUTH CENTRAL BELL I CAN'T BELIEVE THEY CONTINUE TO CALL AFTER TOLD THE PERSON THEY ASK FOR DOES NOT LIVE AT OUR NO# FCS LOOKS LIKE THEY ARE LOCATED ON W MAIN ST AND S CHURCH ST IN MS KAY LEWIS IS THE PERSON CALLING ??? WHY IS THIS CO ALLOWED TO EVEN HAVE PHONE SERVICE .
MB
 Jun 17th, 2008
THIS COMPANY CONTINUES TO CALL US ASKING FOR SOMEONE WHO IS NOT AT OUR NO# AND HAVE TOLD THEM THIS YET THEY CONTINUE TO CALL AND SAY IT IS A VERY IMPORTANT BUSINESS MATTER. SOMEONE NAMED KAY CALLED US IF THIS IS A REAL COLLECTION AGENCY HAVEN'T THEY EXHAUSED CALLNG US AND WHY NOT TRY OTHER AVENUES??? LIKE GOOGLE OR THE BIG YELLOW PAGES TO LOOK FOR THIS PERSON THEY KEEP CALLING AND ASKING FOR MICHELLE??? YET THEY NEVER TELL US THE CO NAME WHEN WE TELL THEM MICHELLE IS NOT AT THIS NO???
MB
 Jun 16th, 2008
I GET THIS CALL AT MY WORK NUMBER. I ANSWER THE PHONES & WE HAVE CALLER ID. HAVE HAD THE SAME RECORDING OF THIS JOHN TURNER. VERY ABRUBT SORT OF VOICE... DEMANDING TONE. IT IS A RECORDING AND i JUST HANG UP.
RED
 May 08th, 2008
This is pure harassment! These folks at 690-662-2281 need a kick in the seat of their hind quarters! They randomly call folks fishing for a collection from anyone who will pay a fictitious debt. This is solicitation! I will not call them back, and I will not answer my phone when they call. I have put my State Attorney General onto them. We'll see how they like that!
Louie
 Mar 29th, 2008
Not for sure what this is...called the number back(the lady said her name was Patricia Gunshaw). Called back again and you can hear people laughing in the background. Kind of creepy that people can get your information like this!!
Cockeye
 Mar 17th, 2008
Called at 3:08pm and did not leave a message. We don't answer calls from numbers we don't recognize. It looks like this org has called from several different phone numbers 662-690-2281, 662-690-2281, some toll free #s), but they never leave a message.
LeftyMama
 Feb 05th, 2008
yeah, they called me and said "you must call us back today; I'm like, who the $%^& are you?
lew
 Dec 17th, 2007
I had a message on my work voice mail for an employee to call this number. The guy said that his name was John Turner. He said that it was urgent that this guy call him so that they could have some resolution.
me
 Dec 12th, 2007
Got my first call from this place. I never call back until I reserch the number. If called again I will add my name to the Class action law suit for harassment from Franklin Collection Agency. Please read all of these. Good info for you.
Houston
 Dec 05th, 2007
Got another call (just received first one at 9:51-it now 10:35). The message was a fast talker with a threatening tone that a person named Larry, who is not me, needs to call them as ...blah blah blah. I love Beth's, from 05-19-07, idea....
Michelle
 Nov 09th, 2007
The person called and left a message on my answering machine. The name of the company was conveniently cut off. It just said to "resolve the matter to call 866-779-8954 and press option 5." I called the number on a Sunday and their answering machine didn't identify who they were. I called back no Monday and they said they were looking for a Brad Butler. She said that she would take my number off their list- we'll see.
Sam58
 Oct 29th, 2007
THEY LEFT A MESSAGE TO CALL BETWEEN 8 AM AND 9 PM SO I DID AND THE CALL BACK NUMBER WAS 866-779-8954 WHEN THEY ANSWERED THEY PUT ME ON HOLD FOR A MINUTE AND I TOLD THE GIRL THAT PICKUP THAT I HAD A MESSAGE TO CALL THEM AND NEVER TOLD HER MY NAME AND SHE TOLD ME MY PHONE NUMBER I GUESS THEY HAVE CALLER ID AND SHE SAID THAT WE OWED A BILL FOR BEING PUT TO SLEEP IN DEC. OF 2004 FOR SURGERY, BUT I HAVE NEVER HAD SURGERY OF ANY KIND AND NEITHER HAS MY HUSBAND. SO I TOLD THEM THEY HAD BETTER NOT CALL HERE AGAIN
BEVERLY
 Sep 28th, 2007
Someone (or something) called my cell phone and said I needed to reply before 7PM. I was instructed to press the # key to be connected to an associate. I did not check my messages for a couple of days and they (it) made repeated attempts to reach me by phone. I called the number on my caller i.d. and the person that answered rudely asked for a girl whom I have not seen in years. The only pound I wish to press is my fist against an associate's face repeatedly.
ian
 Sep 20th, 2007
This number calls every day leaving thretening messages regarding a letter I received in the mail. My credit is excellent and I want them to discontinue leaving messages or I will leave my phone off the hook. This is a fax number only. It's disgusting.
G
 Sep 08th, 2007
Apparantly keeps calling the wrong number... very rude and I plan to take legal action if it happens again.
Peggy
 Sep 07th, 2007
They called and I called the 662-690-2281. Explained that I have had this number for 5 years and who they called for has never been here. They said they would take me off call list. We'll see.
Pat
 Sep 05th, 2007
FCS is Frankin Collection Services out of Tupelo, MS.
They are a bad debt collecting agency. They have had 81 BBB complaints in the past 36 months and currently have a class action lawsuit pending against them. Here are some links if you are interested.

Their Site - http://www.franklinservice.com/

BBB Site - http://www.bbbmississippi.org/codbrep.html?ID=4000926&cons=y

Lawsuit Site - http://www.lawcash.com/attorney/4008/franklin-collection-services-lawsuit.asp
JD
 Aug 25th, 2007
someone keeps calling leaving threatening messages
saying we need to settle a business matter i have reported each call
carl
 Aug 04th, 2007
662-690-2294
After putting an end to calls from the infamous "Redline Recovery" aka "Netwolves" I have been flooded by calls like this from all over the country - all in a single afternoon - seems connected to me. Fortunately I have resources that let me put an immediate stop to it. Incidentally, as is common with Redline - I don't owe the money they are trying to collect. For more info see budhibbs.com .
Anon 99
 Aug 01st, 2007
This number left a message on AUDIX with a rediculous ambigous message about an "important matter" that I must reply to by "7pm tonight." I knew it was dogpoop, but it called my work phone AT A UNIVERSITY. This is such bull****.
Karen
 Jul 11th, 2007
Called, very rude. Sounded like a black guy with a country accent. Didn't leave a message for who it was for or what they wanted.
Dave
 Jun 29th, 2007
Called today. Was FCS. Voicemail message. Name was Scott.
P.I.U.
 Jun 25th, 2007
This guy says I have tried calling several times leaving messages, and have yet to hear from you, if I do not hear back from you immeadiatly, I will have no choice but to take the next step. To prevent this next step you need to call 866-779-8954 today.
What an idiot.......
Concerned
 Jun 20th, 2007
STILL GETTING CALLS FROM THIS COLLECTION AGENCY. THEY SAID THEY WOULD FIX.
TJ
 Jun 06th, 2007
Calls from this number daily for people who are not here. Rude people
James
 Jun 06th, 2007
got a callfrom this number, reporting being a collection agency from BellSouth. They asked me to pay ("right now, from your bank account or credit card") for an old phone bill i payed before. Called Bellsouth,that bill never existed. Ignore that call.
gabe
 Jun 02nd, 2007
What a rude, unprofessional, down right nasty individual. They have the wrong number but insist they have the correct one.
J
 May 31st, 2007
Got a message from Jim at work. Figured it was a scam so I typed the number in google as he was talking about and came across this. Funny stuff.
Jon
 May 23rd, 2007
Received recorded message again two days ago from 866-779-8954. This time an angry man's voice asked for my brother who has never lived with me. Still no clue as to what it is about.
Today, I picked up the phone before my answering machine did and they hung up. It's like they don't want to talk to a live person unless you call them.
I am sick of this.

Here is my plan. Since they have been identified as Franklin Collection Agency, I am going to send them a letter that states that if they want to conduct business using my answering equipment to leave business messages on, they will have to pay a $500.000 leasing fee per message for the use of my my answering equipment. If they leave another message then they are agreeing to these terms and will be billed. I'll send the letter return receipt so that I will not when to start billing them. If they won't pay my bills then I will turn them over to a collection agency.
Beth
 May 19th, 2007
They will not identify themselves, just start in using profanity. They will not state who they are calling for just stated "Your going to get tired of me calling!"
Kim
 May 17th, 2007
rebecca called and said that she needs to hear from me today.
damian
 May 15th, 2007
Found a recorded message on our voice mail at work every morning for about 10 days. I believe it was meant for a girl who used to work there and was always late paying her bills. Finally I called the number back and told the woman that answered that this was a workplace. She was very polite. She asked me our number and said it would be "blocked" so we wouldn't receive any more calls. I will see tomorrow if there is another message.
Mary
 May 10th, 2007
Rec'd call from 866-779-8954. This is Jim, I have tried calling several times leaving messages and have yet to hear from you. If I do not hear back from you immediately I will have no choice but to take the next step. To prevent the next step you need to call 866 779 8954 today.
====
I called them back and they hung up on me just for asking what company it is. Is there way to report these guys?
Vidya
 May 02nd, 2007
Got a call from this number at work and he was very nasty said that he has been trying to reach me and i had to call back before the end of the day or they would take further actions. He said his name was Scott Jones. I have never got a call from this number or even this man.
Diane
 Apr 25th, 2007
they called from 662-840-6720 and said to call back at this number...i didnt answer because i thought it was a fax cuz it was on fax line. they recorded a message on the machine saying it was someone (generic name, cant remember) and they had personal buisness. it said press 1 or something. definately recording. after reading this im not calling them back because its most likely a scam to send them money...
what the...
 Apr 19th, 2007
called several times acting like a bunch of nuts. Saying that they sent me a letter that they must "talk with me TODAY". Idiots! VERY RUDE!!
Jimmy2times
 Apr 12th, 2007
The call I got today also threatened to "take the next" step and chastised me for not returning any of the earlier phone calls. This is the first one I've gotten. The caller did not identify himself at all but had an agitated and threatening tone. I was close to calling the police until I found the number on this web site.
Bewildered
 Apr 10th, 2007
Received a call for my sister from 8667798954. I called back and told them she doesn't even live in the same town as me. I inquired about the company and what they wanted with my sister. I was told the company was Frankin Services and the matter with my sister is not any of my business (which is true). I then asked what kind of company Franklin services was, only to have the guy on the other end tell he that that, too was none of my business. A very rude group of people.
Paul
 Mar 31st, 2007
I got a call from a recorded message saying it was Scott. I hung up on a client to take the long distance call. It said, "We are calling to follow up on a letter we sent you regarding an important business matter. Press 9 to speak to someone". I pressed 9 and nothing. I called the number back and a lady answered. I told her I wanted to know who called me and she said hold on and transferred me to a recorded message that this number is not in service.
Aly
 Mar 30th, 2007
Received call again. This time only got last part of message "to talk to me now or call 866-779-8954. It is definitely a recorded message or it would have waited for my outgoing message to finish. I think it is some kind of scam. I plan to ignore it until a live person calls.
Beth
 Mar 28th, 2007
Received a call from this number yesterday. My machine cut off the beginning of the message, but said something about 'press 9 to talk to me now, or call me back at 866-779-8954' and something about "I need to talk to you today". Sounds like a load of crap to me.
Ryan
 Mar 20th, 2007
Someone called and asked for Robert. They were very rude to my mother and insisted that they speak to Robert. She asked them to leave their name and number. The caller said that her name was Emily. When I called the number back, the person answered the phone, "FCS."
Babs
 Mar 02nd, 2007
Someone called for person not living at this address i call back they asking for somebody else they told me they are a collection agency
peter
 Feb 13th, 2007
CALLED MY CEL. DIDNT ANSWER AND THEY LEFT A MESSAGE.MY CEL CHOPPED MOST OF THE RECORDED MESSAGE..AND A WEIRD MAN'S VOICE SAID "....PRESS 9 TO TALK TO ME NOW, OR CALL BACK AT 18667798954."
GEORGE
 Feb 12th, 2007
A man who identified himself as Jim left an "mysterious" message on answering machine that they must hear from me immediately or they will be "forced to take the next step". I called and a certain "Susie" responded for me to hold. I believe they were checking on the caller phone number to identify.. I used someone else phone.. Can someone do something about this? This is "phone phishing". At times, i could seeit identifies itself as "FCS"
JM
 Feb 09th, 2007
left voicemail on my 14 year old's cell, all we heard was the last 4 of the phone number...called the number back and "Rebecca" answered saying "FCS"...i hung up
md
 Feb 09th, 2007
keep getting calls for some one who does not live here - never hear up - when i call back they keep hanging up on me
Allen
 Feb 09th, 2007
The person was rude and was threating me.
Lois
 Feb 07th, 2007
Received call from Rebecca who says she has an important message for me and I must call today.
No details and no info about who whe is with. No threats yet.
Beth
 Feb 03rd, 2007
Rec'd call from 866-779-8954. Mason, Tyler [computer voice] This is Jim, I have tried calling several times leaving messages and have yet to hear from you. If I do not hear back from you immediately I will have no choice but to take the next step. To prevent the next step you need to call 866 779 8954 today.
Concerned
 Jan 30th, 2007
Sounds like bill collectors. He claims will take further action if call not returned, but he doesn't say who he is looking for.
Kris
 Jan 30th, 2007
Someone keeps calling looking
for someone name John Andrews. I have informed them that they have the wrong number but this has been at least the third call form this number.
Sara
 Jan 30th, 2007
They call, but nobody is on the other line. I don't know what they hope to accomplish by this.
Irritated
 Jan 30th, 2007
Left message saying, "Anna, this is Jim, I have left you several messages and you have not called me back. You must contact me immediately, or I will be forced to take the next step". First of all, they sounded like they were disguising their voice with one of those things used in the movies by kidnappers over the phone.
Anna
 Jan 29th, 2007
jim is at it again called our work number left the must call back immediately or else....well jim what is the or else
as
 Jan 26th, 2007
jimbo at it again. same message as above. curious to see what the next step is.
annoyed
 Jan 25th, 2007
A very rude call from someone named Jim that said we needed to call or he would take the next step. He also used an incorrect name.
WB
 Jan 25th, 2007
recored message in deep voice said something like: "you must call back right away or I'll be forced to go to the next step"
John HI
 Jan 25th, 2007
left message with name of jim, says must call or will take "the next step." did not identify company name or his last name. sounds bogus to me.
j
 Jan 25th, 2007
left message.. regarding not hearing from XX will leave them no choice but to go to next step!! Now I'm scared can you tell... Dang bill collectors! Franklin Collections Services
Michele
 Jan 17th, 2007
Computer call for person not living here, asking us to return the call, or else.
LG Ga
 Jan 13th, 2007
A man who identified himself as Jim left an ominous and vague message on answering machine that they must hear from us immediately or they will be "forced to take the next step". Risking our very lives, we ignored the message.
Steve
 Dec 26th, 2006
Left a message on my work extension. The Caller ID said Franklin Collection Services
Star
 Nov 08th, 2006
keep calling me over and over asking for someone I've never heard of before, will not stop. Very rude, were even rude with my children when I was not at home!
TJ
 Nov 06th, 2006
I do not know this number and they call almost everyday. They call today 10/25/2006 at 10:31 a.m.
Sandra Martin
 Oct 25th, 2006
Franklin Collection Services
10/23/06
Nina
 Oct 23rd, 2006
Phone started ringing. I don't answer calls i don't know, no message was left.
J
 Oct 20th, 2006
this number has called several times; i never picked up because i've never received a call FROM a toll free number. sounds fishy.
Anon.
 Oct 14th, 2006
Rec'd call from
866-779-8954
Called back on a main-line phone and someone answered "FCS". I asked what does that stand for and he replied "Franklin Collection Service"....
Cindy
 Oct 11th, 2006
Keep getting phone calls for someone else, but they will not leave me alone! I have told them to stop calling, they will not.
Sharon
 Oct 10th, 2006
Someone called for person not living at this address. Keeps calling and is rude and relentless!
BETTY
 Oct 10th, 2006
computer call for a person not living here
mike
 Oct 09th, 2006

90 Comments