michaels
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important
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Said the were collection company, but said he was no an attorney and version no longer own the account, I asked how much did they buy the account for, he said they do not owned the account, told them never to call again he said put number on a ten day hold and will call again. Unless I sent them a letter. They did not confirm who I was so they gave my information out to a friend who answered the phone.
Florida
 May 19th, 2014
DO NOT PICK UP!!! Why would anyone answer an unknown long distance number??? And NEVER call back! If you do, you are "doomed" to repeated calls. NEVER engage them in conversation OR ask to be "removed"! That will put you on a list of "good numbers" they can sell every other illegal caller so they can call you, too.

VOIP internet phone service allows scammers all over the world to call us using a "spoofed" (fake) caller I.D.s If you block one number they will just "spoof" another one. Many are in a foreign country. Just ignore them!!! And don't use your name on answering machine or voicemail. Just use your phone number.

Expensive call-blockers will not stop them (new "spoofed" numbers). Reporting them to the gov't. will not stop them (foreign soil). And asking them to be removed only makes it WORSE. It's an epidemic...anyone have an answer?
Mystified
 Sep 26th, 2013
Caller ID Shows "FREE CALL TOLL", but I believe it to be "Stephens Michaels Associates" (A debt collector – also 866-201-0940). They leave an automated message for someone not at this number, telling you to delete the message if you are not the person. So I delete it! Also: I see from other sources, there are a number of complaints and law suits against this company.
Ed
 Jul 25th, 2013
Caller ID Shows "FREE CALL TOLL", but I believe it to be "Stephens Michaels Associates" (A debt collector). They leave an automated message for someone not at this number, telling you to delete the message if you are not the person. So I delete it! Also: I see from other sources, there are a number of complaints against this company.
Ed
 Jul 25th, 2013
KEEPS CALLING LEAVING MESSAGE THAT EITHER YOU CANNOT HEAR OR THEY CALL BACK FROM DIFFRENT MULTIPLE NUMBERS MOST WHEN REVERSED SEARCHED VOIP (USING COMPUTER TO PING SINGNAL FROM WHERE YOUR REALLY CALLING FROM) TOTAL SCAM ARTISTS

CALLS FROM THESE NUMBERS TOO
866-201-0940
877-357-5826
SICK N TIRED
 May 23rd, 2013
Call Lexington Law 888-683-2455 they will end collector calls and clean up credit scores for you. I had an ex-wife leave me a mess, they took care of business at a reasoable fee! I wish I would have found them sooner.
James
 Oct 24th, 2012
DLynn, what you got was a classic ''Foti message'', and you may have difficulty suing for it. The absurd demands to self-authenticate are an industry response to ''Foti v. NCO'', a case about privacy rights which forever changed how debt collectors approach phone messages, to an extent of paranoia. The intent of a ''Foti'' is to scare off anyone who is not the alleged debtor. In practice, by its warped logic a nearby toddler and a housecat could also ''acknowledge'' or ''admit'' to anything the recorded voice claims.

Your best next move is much simpler than a lawsuit. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk.

I have given the same advice here twice more since December 2010. It might do some good if people would actually review a thread before commenting.

Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
http://www.ftc.gov/os/statutes/fdcpajump.shtm
Resident47
 Jul 18th, 2012
A recording identified them as "Stevenson and Michaels" debt collection. They left a 2nd recorded message on my answering machine this morning for a "Richard Piper" and said, "if you are listening to this "you acknowledge that you ARE Richard Piper and you are not listening to this message in the presence of others!" It then went on about debt collection and they left a number to call. Obviously, I am not Richard Piper and I owe nothing to no one... the nearly threatening audacity of the recorded message made me ill. I've retained a copy and will file a legal complaint. If anyone gets a message like this, I wouldn't call back... something tells me a "call back" will ensnare people in their web.
DLynn
 Jul 16th, 2012
Claims I owe a Verizon bill from 2008. I do not. I've answered the call twice and told them I have never had a Verizon account. They call at least once per day. I don't know how to block them from calling my cell phone.
Kim
 Apr 11th, 2012
A man called me and asked for my husband on a new cell number we just added. Only two people have number myself and my husband. The man claimed that my husband owed Verizon a past due balance from 2008???? We have no outstanding balance with Verizon! So I told him that I would report him. This asshole (has a very raspy voice I could barely understand what he was saying) laughed and told me that his supervisor would be calling me. I told him to go ahead and I hung up the phone.
I called Verizon to block this number.
By the way he had a very raspy voice I could barely understand what he was saying.
Sam
 Mar 31st, 2012
Doing some Internet lookup, phone 866-201-0940 is one of several numbers used by Stevens and Michaels Associates,Inc. They are a collection agency located at 7 Stiles Road, Salem, New Hampshire 03079. The company president is Dan Pellegrini. They have over 100 employees, and you can lookup their website by searching for the company name.
They have 43 Better Business Bureau complaints against them, but they are not BBB members, so they don't have to reply to BBB complaints. 14 known civil lawsuits against them in Federal court from all over US.
Mike
 Mar 08th, 2012
Stephens & Michaels is a scavenger debt collector, cynically masquerading as a bogus law firm.

http://www.smacollects.com/Default.aspx
http://www.smacollects.com/about-us.aspx
http://www.bbb.org/concord/business-reviews/collection-agencies/stephens-and-michaels-associates-in-salem-nh-12002459
formerly known as http://www.collateralcollections.com/


Stephens & Michaels Associates, Inc.
7 Stiles Rd
PO Box 109
Salem NH 03079
888-340-1740
866-679-9649
Incorporated: January 1999, NH
Contact Information
Primary Contact: Dan Pellegrini (President)

Windham (Rockingham County)
Stephens & Michaels Associates, Inc. 8000753
Dan Pellegrini, Vice President
63 Range Rd
Windham, New Hampshire 03087-2098
Tel: 603-537-1740 Toll Free: 888-340-1740
gt
 Jun 07th, 2011
Recent lawsuits against this scavenger collection agency for breaking consumer protection laws:

Brown v. Stephens & Michaels Associates, Inc.
Filed: May 18, 2011 as 9:2011cv80581
Plaintiff: Ralston S. Brown, Jr.
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: Donald M. Middlebrooks
Cause Of Action: Fair Debt Collection Act
Court: Eleventh Circuit > Florida > Southern District Court
Type: Other Statutes > Other Statutory Actions

Martino v. Stephens & Michaels Associates, Inc.
Filed: April 23, 2011 as 3:2011cv00869
Plaintiff: Deborah Martino
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: Roger T. Benitez
Referring Judge: Nita L. Stormes
Cause Of Action: Fair Debt Collection Act
Court: Ninth Circuit > California > Southern District Court
Type: Other Statutes > Other Statutory Actions

Stephens v. Stephens & Michaels Associates, Inc.
Filed: March 15, 2011 as 1:2011cv00646
Plaintiff: Justin Stephens
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: Philip A. Brimmer
Referring Judge: Craig B. Shaffer
Cause Of Action: Fair Debt Collection Act
Court: Tenth Circuit > Colorado > District Court
Type: Other Statutes > Consumer Credit

Vartanian v. Stephens & Michaels Associates, Inc.
Filed: December 8, 2010 as 3:2010cv02522 Updated: December 9, 2010 22:10:28
Plaintiff: Gregory Vartanian
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: William Q. Hayes
Referring Judge: Nita L. Stormes
Cause Of Action: Fair Debt Collection Act
Court: Ninth Circuit > California > Southern District Court
Type: Other Statutes > Consumer Credit

Murphy v. Stephens & Michaels Associates, Inc
Filed: December 7, 2010 as 3:2010cv02513 Updated: December 9, 2010 22:16:56
Plaintiff: Melissa Murphy
Defendant: Stephens & Michaels Associates, Inc
Presiding Judge: M. James Lorenz
Referring Judge: Jan M. Adler
Cause Of Action: Fair Debt Collection Act
Court: Ninth Circuit > California > Southern District Court
Type: Other Statutes > Other Statutory Actions

Kinney et al v. Stephens & Michaels Associates, Inc.
Filed: November 30, 2010 as 0:2010cv04755 Updated: December 1, 2010 02:20:48
Plaintiffs: Jill Kinney and Steve Kinney
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: Richard H. Kyle
Referring Judge: Susan R. Nelson
Cause Of Action: Fair Debt Collection Act
Court: Eighth Circuit > Minnesota > District Court
Type: Other Statutes > Consumer Credit

Johnson v. Stephens & Michaels Associates, Inc.
Filed: October 18, 2010 as 4:2010cv01017 Updated: October 18, 2010 20:07:37
Plaintiff: Lida Johnson
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: John T. Maughmer
Cause Of Action: Fair Debt Collection Act
Court: Eighth Circuit > Missouri > Western District Court
Type: Other Statutes > Consumer Credit

Croskey v. Stephens & Michaels Associates, Inc.
Filed: June 23, 2010 as 6:2010cv00959 Updated: June 26, 2010 06:18:40
Plaintiff: Lynda Croskey
Defendant: Stephens & Michaels Associates, Inc.
Presiding Judge: John Antoon II
Referring Judge: Gregory J. Kelly
Cause Of Action: Fair Debt Collection Act
Court: Eleventh Circuit > Florida > Middle District Court
Type: Other Statutes > Other Statutory Actions

Hunt v. Stephens & Michaels Associates, Inc.
Filed: June 3, 2010 as 1:2010cv03414 Updated: June 4, 2010 01:32:09
Plaintiff: Gabrielle Hunt
Defendant: Stephens & Michaels Associates, Inc.
Cause Of Action: Fair Debt Collection Act
Court: Seventh Circuit > Illinois > Northern District Court
Type: Other Statutes > Consumer Credit

Prather v. Stephens & Michaels Associates, Inc.
Filed: June 2, 2010 as 2:2010cv00912 Updated: June 3, 2010 05:10:47
Plaintiff: James Prather
Defendant: Stephens & Michaels Associates, Inc.
Cause Of Action: Fair Debt Collection Act
Court: Ninth Circuit > Washington > Western District Court
Type: Other Statutes > Other Statutory Actions

Byrd v. Stephens & Michaels Associates, Inc.
Filed: April 22, 2010 as 1:2010cv01200 Updated: April 23, 2010 02:32:42
Plaintiff: Stephen Byrd
Defendant: Stephens & Michaels Associates, Inc.
Judge: Charles A. Pannell
Cause Of Action: Fair Debt Collection Act
Court: Eleventh Circuit > Georgia > Northern District Court
Type: Other Statutes > Consumer Credit

Ligum v. Stephens & Michaels Associates, Inc. et al Has Decisions
Filed: April 15, 2010 as 9:2010cv80504 Updated: September 17, 2010 07:55:19
Last Document Filed: June 30, 2010
Plaintiff: Anne M Ligum
Defendants: Pinnacle Credit Services, LLC. and Stephens & Michaels Associates, Inc.
Mediator: Samuel L. Heller
Presiding Judge: James I. Cohn
Referring Judge: Barry S. Seltzer
Cause Of Action: Fair Debt Collection Act
Court: Eleventh Circuit > Florida > Southern District Court
Type: Other Statutes > Other Statutory Actions

Devlin et al v. Stephens & Michaels Associates, Inc.
Filed: April 10, 2010 as 4:2010cv00610 Updated: April 10, 2010 22:36:28
Plaintiffs: Ingrid Devlin and Patrick W. Devlin
Defendant: Stephens & Michaels Associates, Inc.
Cause Of Action: Fair Debt Collection Act
Court: Eighth Circuit > Missouri > Eastern District Court
Type: Other Statutes > Consumer Credit

Clingaman v. Stephens & Michaels Associates, Inc.
Filed: March 23, 2010 as 4:2010cv00960 Updated: June 15, 2010 23:03:59
Plaintiff: Tony Clingaman
Defendant: Stephens & Michaels Associates, Inc.
Judge: David Hittner
Cause Of Action: Fair Debt Collection Act
Court: Fifth Circuit > Texas > Southern District Court
Type: Other Statutes > Consumer Credit
gt
 Jun 07th, 2011
My response to the 'identify yourself' command is always "if you called me, you should know who I am.'
Linda
 Apr 29th, 2011
I received a voice msg. (recorded) to call back. They also called me the beginning of the week, and insisted I identify myself. They called my workplace and I told them to not call me, and I had no idea who this guy was. He said it was an important matter.
Working
 Apr 29th, 2011
Ms. Moore, SMA does not manage this page or this site. As I have suggested prior, you must confront collection agencies directly if your goal is to halt or punish their mistreatment of your privacy and consumer rights. You are however doing something very smart by documenting the calls. Since you're not the target of the skip trace, send a cease-comm notice via USPS Certified with card. The FTC and many consumer watchdogs explain how to draft one, and how you can do some damage if that notice is ignored.
Resident47
 Apr 09th, 2011
Do not call my home again. I ttold you yesterday that Elijah does not live here. I don't know where he is and you need to stop calling. Do you think I can tell you where he is if I tell you I don't. I'm keeping tract of how many times and when you are calling and I'm recording your calls. I don't owe anymore any money so stop calling my phone.
Janice Moore
 Apr 08th, 2011
I meant to put Stephens and Michaels where Caller Id goes. I put my name. It's a error.
kelley Maxey
 Dec 10th, 2010
Proabably they think they can cut in line past probate or put you on a guilt trip. Often debts die with the person. Looks like a job for a cease-comm, Gil. Your verbal demands will never be honored. The FTC and many consumer forums explain how to prep and send one.
Resident47
 Dec 01st, 2010
They keep calling to collect my deceased son in law's bills, I keep telling them he has passed away but they keep calling anyway, so I blocked their number.......These people are totally out of line.
Gil
 Dec 01st, 2010
Ms. Purcell: SMA may not be desperate enough to sue for $200 but might if they think they can add interest and fees. They must dun you on paper within five days of their first call. Don't make verbal agreements, make them validate if they persist. It's not likely they have proof of claim, and may instead use illegal practices to fool you into repaying an already settled account. Then instead of merely blocking or ignoring you can sue for a lot more than that dead phone bill.

You have Federal and state rights which naturally the collector won't mention. The site to start your FDCPA homework is FTC-dot-gov.
Resident47
 Nov 29th, 2010
They said I owed Verizon $200.00. I haven't had Verizon for about 6 or 7 years and didn't leave owing them. I did exactly what they told me to stop service at the end of the year. Now they are saying I owe them. It's invalid and I don't have the money to pay them. Stevens and Micheal Associates wouldn't take no for an answer. They can sue but they will get nothing because I don't have anything to get. I am blocking them.
JudithPurcell
 Nov 29th, 2010
John (from May): Ah yes, every collector thread must have at least one insulting crank whose only retort is "Pay Yuz Bills, Ya Bums". I don't see that Emily, Dave, Patrick, and iwasinbed are "morons", but I do see this collector is willing to bend and break laws to get what it wants.

LG2: Minor correction ... Derogatory trade lines drop off your credit report after seven years but an account may still be within your state's Statute of Limitations. Eleven years may sound like too old to pursue, but in some states the SoL on unsecured debt is even more generous.
Resident47
 Sep 29th, 2010
Stupid shits are calling my parents houses haven't lived my parents in years! They need to stop looking because I know shit is off ur credit in 7 years anything over that doesn't matter. I has credit cards 11 years ago and they are calling to collect the debt. Bite my ass. Not gonna bully me!
LG2
 Sep 29th, 2010
called after 9pm EST would not say what they wanted only wanted to be rude and argue about the time
iwasinbed
 Aug 24th, 2010
This is a firm of scumbag lawyers who harass people to collect on bad debts. Don't let them harass you with their scare tactics. Just because they're lawyers doesn't make collecting any easier. They just expect that you'll get all scared and do whatever they say. Just tell 'em to f**k off.
JJ-Cool-L
 Aug 20th, 2010
Received a message on my home phone to call a Christina Barbaux that she had an important matter to discuss. They did identify they were calling from Steven & Michaels Associates. Its a collection agency. I will not be call them back. I plan to use the "call block" option on my home phone system and block them from ringing my home phone. All I have to do is pick up the phone, dial *60 and follow the instruction to have the number blocked, maybe you can too. I've not received anything in writing from them letting me know what this is about or what they are trying to collect as I have no outstanding debts except for my mortgage. So until I get something in writing they can go pound sand!
Patrick
 Aug 06th, 2010
Wants to collect $469.80 on a bill for HouseHold Finance. The person names were Karen Seymore and Peter Nick. Phone 866-201-0940 Ext 2909 in Salem, NH P O Box 109, 7 Stiles Rd 03079. Web address "SMACollects,net"
Jim
 May 18th, 2010
It's a collection agency you morons.. Pay your bills & they will stop calling you..
John
 May 11th, 2010
Same thing as everyone else, only the call said it was for "my sons name"
Nan
 Apr 21st, 2010
I called and spoke with a women who said I should not receive calls anymore for this Jermaine person. I had been hesitant to call back, as I know there are scams where once they know it is a viable number, they will charge your phone with random charges. Don't need the hassle., but I don't need the calls anymore either. Has been going on now for 6 mos. They leave more messages than my family and friends put together.
Katie
 Apr 08th, 2010
This is a collection agency. They are trying to collect on a 9-year old disputed bill with Sprint. FCC rules put the statute of limitations on cellular bills at 2 years. They threatened unspecified 'involuntary action' when I declined to send them a "settlement". Her tone started to get nasty when I told her that reporting bad credit on a "debt" that is without legal basis is liable, and her company's actions are nothing more than extortion. The company's address is Stevenson Michaels, 7 Stiles Rd, Salem, NH 03079. Any consumer law attorneys out there who'd like to prosecute a class action against these guys?
Dave
 Mar 29th, 2010
I got a call to but for a last name I haven't had for 8 years!!! WTF???? Plus if the call is so important then why is a machine calling me and not a person!!?????
Jules
 Mar 18th, 2010
stop calling my buisness you bastards its annoying WRONG NUMBER !!
mike
 Mar 05th, 2010
I've been receiving voice mail messages for weeks for a Tracy someone at my number who doesn't exist (wrong number) but until the last call had no company name or phone number to call back to tell them they have the wrong number - until the last call - it's ignorant, unprofessional, and annoying as hell. I don't care who they are. I hope they go out of business anytime soon.
Emily
 Feb 16th, 2010
i have recived the sames who is this firm
maria brown
 Jan 19th, 2010
Same as the others: the Firm of Stevens and Michaels, 866-201-0940, this is not a telemarketing call. No real message except that it was important. I ignored it. I think the next law that should be passed to protect consumers is that there be no tele-messages without enough information left to research who's calling.
RP
 Dec 20th, 2009
Recorded message Important to call them. (Stevens & Michaels Assoc.) Refer to file #...Not a telemarketer. As others below I have nothing important to discuss with who ever this is.
FM
 Dec 11th, 2009
I GOT A CALL TODAY AND 1 LAST WEEK. SAME THING AS ALL OTHERS DESCRIBE
L.
 Nov 17th, 2009
This message is for "(our son's name)", spoken by a computer. And our son does not live with us. Caller says "this is not a telemarketing call." "Please call and mention file #......"
Nancy
 Nov 17th, 2009
PIA caller that calls at all times of day and night. Reading the priors I guess they are some company looking for someone or are trying to sell something. I have no interest either way. I don't answer unidentified calls. I feel if they are legit, they shouldn't hide their name.
ABB
 Nov 17th, 2009
NO MESSAGE LEFT
Larry
 Nov 12th, 2009
This co called and left an automated voice msg on my work phone w/ a file #. Isn't this illegal, I'll talk to a lawyer.
Shirley
 Oct 30th, 2009
Got the same as Jen;
I've gotten a few messages from these people saying they had a matter to discuss, and please call the firm of "Stevenson Michaels" or something like that. Referred to a "case file" number.I'm pretty sure they are a collection agency. Hopefully the calls will stop!
James
 Sep 28th, 2009
I've gotten a few messages from these people saying they had a matter to discuss, and please call the firm of "Stevenson Michaels" or something like that. They asked for a name of someone I don't know and referred to a "case file" number. I finally just called back and told them I didn't know the person and they were polite and apologized for the inconvenience. I'm pretty sure they are a collection agency. Hopefully the calls will stop!
Jen
 Jul 24th, 2009
Caller left message saying they had important information that they needed to discuss with us.. Left an extention of 2915 one day, 2869 the next and then 2913 the following day. No company name or clue as to what is sooooo important! I am going to guess this is some sort of car warrantee company as we just bought a new car and did not get the extended warantee. They are calling my cell phone (I gave the number to the dealer) so he must be a part of this.
Larry
 Jun 25th, 2009
Happened just as described below. Did not even state who they were calling for!
Peg
 Jun 19th, 2009
Steven and michael whoever they are.
JIm
 Apr 30th, 2009
left message of important matter to discuss but no identifying company name. James at ext 2863.
I have no important matters that I wouold want to talk to James about!!!!!
John
 Mar 18th, 2009
Left a message saying "I have an an important matter to discuss with you, please call 866-201-0940 ext 2878" They did not say what company or who they were or what was so important - very odd!
Larry
 Feb 25th, 2009
left a gruff message with no identifying company name, or personal name. Only left number and Ext. 2878.

Said "I need to speak to you about an important matter". I have no matters to discuss. That is what is odd.
Janet
 Feb 12th, 2009

51 Comments