card
credit
services
company
heather
rates
florida
rate
scam
lower
interest
Called at 4:33 PM 12/11/08. Left no msg. Caller ID'd as "Florida."

Googled it and found this and many other reports/complaints about the "automobile warranty about to expire" scam attempts.

I've gotten at least 25 calls from at least 13 different numbers, almost all of which caller ID as "Florida" since December of 2007.

Here are the numbers (in order of use):

850-433-1850
850-638-9224
305-672-6663
321-504-7429
321-729-9349
386-738-4001
863-467-8918
772-978-0477
1 305-362-5314
1 305-408-6643
1 850-230-8870
1 850-626-1361
1 407 251-6572

A new number shows up about each month. They're "spoofing" caller ID, and and the phone numbers. They're also obviously changing to "new" numbers to avoid detection & countermeasures. Such as "Blocked Caller" lists.

I'm sharing this info with my Maryland Attorney General's Office and a major local TV outlet (WBAL-TV 11, Baltimore). As a result of a WBAL-TV investigative report on these "Florida" phone scammers, the OAG has promised an aggressive investigation to find and prosecute them ... and - to coordinate efforts with other states's AG's.

So - FILE FORMAL COMPLAINTS WITH YOUR RESPECTIVE STATES'S ATTORNEYS GENERAL OFFICES and share this information with them.
Shenanigan
 Dec 12th, 2008
062-297-9359 Unknown name (9/10/08) didn't answer
854-491-5423 Ft. Lauderdale FL. (09/09/08) didn't answer
062-221-0470 - Unknown Name (5-22-8) heather again.
850-433-1850 - Ft. Lauderdale FL (5-15-8) Didn't pick up
954-424-9037 - Ft. Lauderdale FL (5-9-8) Credit card reduction rates
850-648-6744 - Port Saint J. FL (5-3-8) Credit Card Rate Reduction
760-930-3472 - Micro star Software (4-30-8) Returning my call requesting a software update (not)
305-595-9680 - Kansas City MO (4-17-8) Extend Car Warrantee
305-595-9680 - Miami FL (4-16-8) Credit Card Rate Reduction
305-672-6663 - Moorestown NJ (4-3-8) Credit Card Rate Reduction
rock
 Nov 18th, 2008
Ever wonder where drug addicts, prison parolees, and newly released mental patients go? They become debt collectors....oh.....that's why they're BRAIN DEAD DIRTBAGS!
sara
 Jul 08th, 2008
703-398-0839 - NRA (June 7,8,9,10 of 2008) I started getting these NRA calls after "Heather from Account Services" stopped calling. These individuals have called 4 times this week looking for "Mike". The past few times I've told them either to stop calling or that "Mike" was dead. Today when they called, we played along to see what the scam involved. They were seeking credit card info to update "Mikes" NRA membership. Also, they informed us that if we did so immediately, we'd get a new leather jacket. WOO HOO! On a positive note, I talked with my phone carrier who informed me that there was NOTHING they could do and I should have my number changed. Gotta love the service.

"Heather from Account Services" again.......

062-221-0470 - Unknown Name (5-22-8) Picked up call just to see if it was Heather again. It was and she wanted to lower my credit card interest rate. I pressed 2 to be removed from her list......... Like that will do any good.

850-433-1850 - Ft. Lauderdale FL (5-15-8) Didn't pick up I am tired of playing with them.
954-424-9037 - Ft. Lauderdale FL (5-9-8) Credit card reduction rates
850-648-6744 - Port Saint J FL (5-3-8) Credit Card Rate Reduction
760-930-3472 - Microstar Software (4-30-8) Returning my call requesting a software update (not)
305-595-9680 - Kansas City MO (4-17-8) Extend Car Warantee
305-595-9680 - Miami FL (4-16-8) Credit Card Rate Reduction
305-672-6663 - Moorestown NJ (4-3-8) Credit Card Rate Reduction
rock
 Jun 10th, 2008
Someone wrote this information on another phone number these idiots use!! I thought I would Copy and paste to maybe help other people expose these scam artists.

If you want to learn about the company behind this scam go to the web site www.heatherwithaccontservices.com where they are in the process of being exposed (company names, owners names, etc.). THIS is the information you need for reporting to the FCC, DNC your state's Attorneys General offices AND the Florida BBB and Florida Attorney's General office, because the company and its owner reside there. Reporting them using one of their fake business names (Account Services, Card Services, Consumer Services, etc.) or the spoofed numbers that show up on your Caller ID (they use different ones sometimes daily) will not result in action being taken, but if everyone reported the real company name (it's PHL International owned by American Debt Negotiators, both owned by a Ran David Barnea), then authorities have something real to act on.

Just go to the aforementioned website and you'll have what you need to know to help put a stop to these criminals.

Also see: 954-424-9037 and 850-433-1850 at this website
Sick of it
 May 28th, 2008
The correct URL for getting information regarding the identity of the scammers and who to report it to is:

www.heatherwithaccountservices.com
TM
 May 24th, 2008
I've been getting lots of these calls from Heather too. Found a bunch more comments on both companies at http://www.callferret.com/american-debt-negotiators.html and http://www.callferret.com/ixe-accelerated-financial-center.html
TBM
 May 23rd, 2008
"Heather from Account Services" again.......

062-221-0470 - Unknown Name (5-22-8 Picked up call just to see if it was heather again. It was, so I pressed 2.
850-433-1850 - Ft. Lauderdale FL (5-15-8) Didn't pick up I am tired of playing with them.
954-424-9037 - Ft. Lauderdale FL (5-9-8) Credit card reduction rates
850-648-6744 - Port Saint J FL (5-3-8) Credit Card Rate Reduction
760-930-3472 - Microstar Software (4-30-8) Returning my call requesting a software update (not)
305-595-9680 - Kansas City MO (4-17-8) Extend Car Warantee
305-595-9680 - Miami FL (4-16-8) Credit Card Rate Reduction
305-672-6663 - Moorestown NJ (4-3-8) Credit Card Rate Reduction

Other numbers they have used recently:
772-664-4005
407-228-4148
616-980-2589
305-758-9297
561-482-7292
Rock
 May 22nd, 2008
If you want to learn about the company behind this scam go to the web site www.heatherwithaccontservices.com where they are in the process of being exposed (company names, owners names, etc.). THIS is the information you need for reporting to the FCC, DNC your state's Attorneys General offices AND the Florida BBB and Florida Attorney's General office, because the company and its owner reside there. Reporting them using one of their fake business names (Account Services, Card Services, Consumer Services, etc.) or the spoofed numbers that show up on your Caller ID (they use different ones sometimes daily) will not result in action being taken, but if everyone reported the real company name (it's PHL International owned by American Debt Negotiators, both owned by a Ran David Barnea), then authorities have something real to act on.

Just go to the aforementioned website and you'll have what you need to know to help put a stop to these criminals.

Also see: 407-816-0289; 904-757-4253; 954-424-9037 and 850-433-1850 at this website
TM2
 May 21st, 2008
heather ..thank you tm2. your info vry insightful
anne
 May 21st, 2008
Same outfit that has been calling for months. It used to be "Heather" but now it is "Stacy" with some ambiguous story about credit card interest rates. Never annouces exactly "what" company they mean. I reported Heather and her phonr number, which shows up as 850.433.1850 from Pensacola, Florida to FTC. They said they are investigating this outfit and since the investigation is underway, she couldn't
comment further. The FTC case reference# is 138-28828.
Douglas Pence
 May 19th, 2008
The web site www.heatherwithaccountservices needs your help in bringing down the culprits running this illegal telemarketing operation. Please email the site admin him at:

stoppingheather@gmail.com

if you, as a result of receiving one of the "Heather" calls, have ever had any actual transactional dealings with any of the companies possibly behind or somehow related to this scam (based on numerous web postings that may or may not be accurate), including American Debt Negotiators Coral Springs Florida, IXE Accelerated Financial Center, LLC Altamonte Springs Florida and, PHL International Deerfield Beach Florida,among others.

If you have conversed in detail with the representatives of any of these companies about their services or, more importantly, gone so far as to receive written materials in the mail that contain identifying information such as names of company reps and return mailing addresses, or have ever been charged service fees on your credit card by any of them, please email the details to the aforementioned address. On web sites like this one where people have been complaining about receiving these "Heather" calls, there are posts from people who have had such contact with some of these companies. If you are one of those people, please email the details to the aforementioned address. Action is underway in several state and federal law enforcement agencies intended to shut the real culprits down and sort out the innocent parties (if there are any) at the same time.
TM
 May 17th, 2008
Called my parents. No message.
DeAnn
 May 16th, 2008
If you want to learn about the company behind this scam go to the web site www.heatherwithaccontservices.com where they are in the process of being exposed (company names, owners names, etc.). THIS is the information you need for reporting to the FCC, DNC your state's Attorneys General offices AND the Florida BBB and Florida Attorney's General office, because the company and its owner reside there. Reporting them using one of their fake business names (Account Services, Card Services, Consumer Services, etc.) or the spoofed numbers that show up on your Caller ID (they use different ones sometimes daily) will not result in action being taken, but if everyone reported the real company name (it's PHL International owned by American Debt Negotiators, both owned by a Ran David Barnea), then authorities have something real to act on.

Just go to the aforementioned website and you'll have what you need to know to help put a stop to these criminals.

Also see: 954-424-9037 and 850-433-1850 at this website
TM2
 May 16th, 2008
If you want to learn about the company behind this scam go to the web site www.heatherwithaccontservices.com where they are in the process of being exposed (company names, owners names, etc.). THIS is the information you need for reporting to the FCC, DNC your state's Attorneys General offices AND the Florida BBB and Florida Attorney's General office, because the company and its owner reside there. Reporting them using one of their fake business names (Account Services, Card Services, Consumer Services, etc.) or the spoofed numbers that show up on your Caller ID (they use different ones sometimes daily) will not result in action being taken, but if everyone reported the real company name (it's PHL International owned by American Debt Negotiators, both owned by a Ran David Barnea), then authorities have something real to act on.

Just go to the aforementioned website and you'll have what you need to know to help put a stop to these criminals.

Also see: 954-424-9037 and 850-433-1850 at this website
TM2
 May 16th, 2008
I called the number the next day and a message said - "you have reached a number that is no longer in service" so it's gotta be a scam. i'm gonna block the number.
jc
 May 16th, 2008
call from 850-433-1850. said that i was eligible to have my interst rate on my credit card lowered. They could not tell me which credit card number. They wanted my social security number, credit card numbers, and bank info. SSSSSCCCCAAAAMMMMMM!!!!!!!
bob
 May 16th, 2008
This number has called several times, telling me that my auto warranty is due to run out. Having just bought a new car and concerned that perhaps there was additional paperwork or information needed, I figured I'd stay on the line and figure out just what they wanted. When I asked what the representative what their company name was, he skirted around the answer and rambled on about warranty coverage and mine expiring, despite not knowing what model or year either of my vehicles were.
Kat
 May 16th, 2008
Called the number back and it said it was disconnected....?
Ariel
 May 16th, 2008
they said the name of their company was financial services & were offering me lower interest rates
The only one
 May 16th, 2008
"Heather from Account Services" again. New number and location. Previous calls were from:


305-672-6663 - Moorestown NJ (4-3-8) Credit Card Rate Reduction

305-595-9680 - Miami FL (4-16-8) Credit Card Rate Reduction
305-595-9680 - Kansas City MO (4-17-8) Extend Car Warantee

760-930-3472 - Microstar Software (4-30-8) Returning my call requesting a software update (not)

850-648-6744 - Port Saint J FL (5-3-8) Credit Card Rate Reduction

954-424-9037 - Ft. Lauderdale FL (5-9-8) Credit card reduction rates

850-433-1850 - Ft. Lauderdale FL (5-15-8) Didn't pick up

Other numbers they have used recently:
772-664-4005
407-228-4148
616-980-2589
305-758-9297
561-482-7292
Rock
 May 16th, 2008
I think that they should banned companies that have phone number that you can't call back to see what they wanted. I didn't answer because I didn't recognize the number.
Gregory Syroney
 May 16th, 2008
Unkown caller did not answer
Bill
 May 15th, 2008
Today, 5/15/08 @3:26 pm CMT from Pensacola, Fl. I actually got to speak with an "agent" without just being disconnected, but only after I had to wait because I was "#10 in line." The "agent" came on the line, asking if the reason I was calling today was to take advantage of the lower interest rate and I asked to speak with a supervisor. Immediate disconnect. Other times they've disconnected when it was mentioned that we'd pressed the Remove option, but usually whenever we've opted to speak with an "agent" the line just gets disconnected. Imagine the return these guys could be making if they actually had "agents" that cared enough to pick up when their headsets beeped...

Last call before today from these folks using that same number was two nights ago. Same "heather" call trying to "lower my rates."

On 5/1/08 @11:48 am CMT, 850-648-6744 called, same canned abuse of the phone system.

I've been a real agent for legit companies, following all the rules put in place to protect people. I know what damage these guys could do with "agents" that were halfway doing the "job" they've been hired to do. Crooks can't even get decent staff these days...
Sistr
 May 15th, 2008
They are scammers
dave
 May 15th, 2008
Got call from this number today.
Got a call from 954-424-9037 on 5/7/08
Not sure if the two are related or not
Anneke
 May 15th, 2008
another annoying call from this Heather, Account Services regarding credit card rates can be lower... only way Ill lower my cardit cards it pay them off COMPLETELY...bull crap Pensacolc, Fla ;
junebug
 May 15th, 2008
surpise i've won a trip to the carabian?? "press 1 to receive your prize, or press 2 to be removed from our list"
pissed
 May 15th, 2008
Same as other people here. Call from Heather about lowering my credit card interest rate.
Clait
 May 15th, 2008
Another spam call from this company - offering cheap rates. We're on the CO do not call list and they STILL called
Jason
 May 15th, 2008
Somebody must be buying what they're selling or they'd quit doing it.
carbon97
 May 15th, 2008
adam called me today. from 'account services.' wanted to lower my credit card rate. asked him which one. he said which one is highest. asked him where he got my number. he's from 'Account services.' of course. went around and around. asked him for the phone number of his company. he gave me 800-438-7588. employee number 5821. asked adam NOT call my number again. [I am on the DNC list FOREVER]. disconnected him. called number; some '800-get slut' recording picked up. caller ID reads Pensacola, FL, 850-433-1850. will follow web address below. it is very amazing how these little creeps work!
deb
 May 15th, 2008
I also got a call from this #...name unknown....on my cell phone. They didn't leave a message. I did the DO NOT CALL LIST..They still call what can I do about THIS!
kf
 May 15th, 2008
Abandoned call. Made FCC complaint. https://esupport.fcc.gov/form1088/consumer.do
Damifino
 May 15th, 2008
The web site www.heatherwithaccountservices needs your help in bringing down the culprits running this illegal telemarketing operation. Please email the site admin him at:

stoppingheather@gmail.com

if you, as a result of receiving one of the "Heather" calls, have ever had any actual transactional dealings with any of the companies possibly behind or somehow related to this scam (based on numerous web postings that may or may not be accurate), including American Debt Negotiators Coral Springs Florida, IXE Accelerated Financial Center, LLC Altamonte Springs Florida and, PHL International Deerfield Beach Florida,among others.

If you have conversed in detail with the representatives of any of these companies about their services or, more importantly, gone so far as to receive written materials in the mail that contain identifying information such as names of company reps and return mailing addresses, or have ever been charged service fees on your credit card by any of them, please email the details to the aforementioned address. On web sites like this one where people have been complaining about receiving these "Heather" calls, there are posts from people who have had such contact with some of these companies. If you are one of those people, please email the details to the aforementioned address. Action is underway in several state and federal law enforcement agencies intended to shut the real culprits down and sort out the innocent parties (if there are any) at the same time.
TM
 May 15th, 2008
yes, also called me some minutes ago. Is it possible that they call even more often but hide their phone #? I'm no the do not call list but get weird calls every day...only that the caller id does not identify them (they are displayed as "unknown"...but now I suspect it's the same people as 8504-333-1850 hiding their #. They never talk when I pick up or the phone just rings once so that I don't have time to! Very annoying
carola
 May 15th, 2008
claimed to be a credit card dept reduction service, "press 1 to reduce your credit card intrest" Has to be a scam, I pressed 1 and told the woman to remove my number from the contact list. she just hung up. I tried to call back the # on my cell phone and was told the # was disconnected or no longer in service?????
lion413
 May 15th, 2008
found on caller ID no message left
dude413
 May 15th, 2008
This company is: IXE ACCELERATED FINANCIAL CENTERS and/or IXE ACCELERATED SERVICES INC.

Their number is 1-888-226-5185.
Their website is: http://ixeacceleratedfinancialservices.com/
Their email address is: ixeacceleratedfinancialcenters@gmail.com

Their mailing addresses are:
927 FERN STREET
STE 2300 OR STE 3200 (the business license has both addresses)
ALTAMONTE SPRINGS FL 32701

Currently they are being investigated by the FL State Attorney General's Office, the Altamonte Springs FL police department, and the FCC. They do need more complaints about this company to file stronger cases. This company is in violation of several Federal and FL State telemarketing laws by calling DNC numbers, not removing numbers from their list upon request, not correctly identifying their company name in the recording, and not providing a company number in the recording, calling via a recorded message, using an auto dialer, and sending a bogus caller ID.

File a complaint with the Florida State Attorney General's Office, even if you are are not a FL resident. File a 1088 complaint with the FCC if you are on the DNC list and/or they continue to call you after telling them to not call you anymore. https://esupport.fcc.gov/form1088/consumer.do Also call them and ask them for their attorney's information and contact their attorney, if they even have one.

They call from multiple bogus caller ID numbers, and call offering to lower your credit card interest rates, car warranties, and that you have won a cruise.
Steele
 May 15th, 2008
"your car warranty is about to expire" --- pretty funny when I have a 1995 car with almost 200,000 miles on it and obviously my warranty has run out.....
anonymous
 May 15th, 2008
so weird!
Bufanda
 May 14th, 2008
Call Janet Wilson
"Compliance Officer"
Allied Interstate
3000 Corporate Exchange
Columbus, Ohio 43232
800-396-7770-Ext 2876

Ask her why her company keeps calling you.

Aske
Andy
 May 14th, 2008
Credit Card lowering interest bs
Tim
 May 14th, 2008
If you want to learn about the company behind this scam go to the web site www.heatherwithaccontservices.com where they are in the process of being exposed (company names, owners names, etc.). THIS is the information you need for reporting to the FCC, DNC your state's Attorneys General offices AND the Florida BBB and Florida Attorney's General office, because the company and its owner reside there. Reporting them using one of their fake business names (Account Services, Card Services, Consumer Services, etc.) or the spoofed numbers that show up on your Caller ID (they use different ones sometimes daily) will not result in action being taken, but if everyone reported the real company name (it's PHL International owned by American Debt Negotiators, both owned by a Ran David Barnea), then authorities have something real to act on.

Just go to the aforementioned website and you'll have what you need to know to help put a stop to these criminals.
TM
 May 14th, 2008
I'm on the do not call list, but I've gotten calls from these people over and over again.
Tommy
 May 14th, 2008
Please Report all calls from this number to:
FAX 850-410-3801

Richard Otway
Re: Case # 0804-12973/RO
Division of Consumer Services
2005 Apalachee Pkwy
Talahasse, FL 32399-6500
Kyzyl
 May 14th, 2008
I knew the number was from panhandle of florida where I have a close friend dying of cancer. Its sad that these people get away with this
L
 May 14th, 2008
THEY CALLED , WHEN PHONE WAS ANSWERD THERE WAS JUST DEAD AIR.THEN THEY HUNG UP 2:58 PM OREGON WEST COAST 5-14-2008
MICHAEL
 May 14th, 2008
no one said anything when i answered so i hung up
joe
 May 14th, 2008
Call from this number, said pensacola florida. Pre-recorded message said
"account services". Have received more than 20 calls from these A-holes. You press one to speak to a CSR to lower your credit card rate (funny thing about that, I have no credit cards), or press 2 to be removed. Pressed 2 the first 3-4 times, it obviously doesn't work. Got a supervisor one time, he screamed at me and threatened me, and told me I'm a dumbass because I should know he works for my credit card company. He hung up when I told him I don't have a credit card. This is also the SOP (standard operating procedure) when you ask what company they work for.

Obviously a scam and I am tired of these jerks calling my house.
Brian
 May 14th, 2008
This is an organized crime outfit that calls from spoofed numbers. You can block the number all you want, they'll call you again from another spoofed number. Hopefully someday they will be nailed on RICO charges and go to prison. In the meantime, buyer beware.
John
 May 14th, 2008
Credit card lowering interest rate scammers.
Tom
 May 14th, 2008
The called my cell phone and just like Paul's message, they said something about lowering interest rates and expiring soon.
Josh
 May 14th, 2008
In the past claimed to to be "card services" and wanted to lower my credit card rates, when I asked "for which cards" they hung up. Next time they called I told them I was on a do no call list and to put me on theirs and that I had reported them already to FBI (which I had in fact done, attempted wire fraud--hey I am bored and have the time). Didnt hear form them for months. The just called today and I pressed 1 to soeak with a huma--who I infirned that i had asked to be on their Dnc, She hung up, so I reported to compnat to mtate's call violators' list.
anonannoyed
 May 14th, 2008
"This is Heather from Account Services..."
telling me I may be eligible for lower credit
card interest rates.

Tried to opt out by pressing 2 per "Heather"'s
instructions. Three different times over several
months. Tried pressing 1 to speak to a "human,"
and telling the human I wanted to be removed
from their list. Twice.

Bottom-feeding coprocephalics.
Jeremy
 May 14th, 2008
I just got a call from this # as well who the hell is it
spam
 May 14th, 2008
Called my cell at 9:23 a.m. I was still snoozing and they left no message. I'm also on the DNC.
Rob
 May 14th, 2008
am on the do not call list...however, "heather" wants to lower the rate on my credit cards. our rates are already low...and she did not even say which card(s) she was refering to. sounds like another scam to me. hang up or do not even answer when you see this number.
cmf
 May 14th, 2008
I am glad I got Advance Call Center for my Computer. Now I can screen the call and then block them. I am on the do not call list, but it seems that now I get more calls then every. I wish that it would work. Hang in there guys.
Vince
 May 14th, 2008
If you want to learn about the company behind this scam go to the web site www.heatherwithaccontservices.com where they are in the process of being exposed (company names, owners names, etc.). THIS is the information you need for reporting to the FCC, DNC your state's Attorneys General offices AND the Florida BBB and Florida Attorney's General office, because the company and its owner reside there. Reporting them using one of their fake business names (Account Services, Card Services, Consumer Services, etc.) or the spoofed numbers that show up on your Caller ID (they use different ones sometimes daily) will not result in action being taken, but if everyone reported the real company name (it's PHL International owned by American Debt Negotiators, both owned by a Ran David Barnea), then authorities have something real to act on.

Just go to the aforementioned website and you'll have what you need to know to help put a stop to these criminals.

Also see: 954-424-9037 at this website http://whocalled.us/
TM2
 May 14th, 2008
Called my cell phone. Wanted to lower my interest rate on a credit card. It was for a limited time and the call was my last notification. I hung up when it said to press 1. At no time did it specify the company or what credit card it was for. While I didn't recognize the number, I've heard enough of the scams to know to look it up before acknowledging the call.
Paul
 May 14th, 2008
I have my phone # listed with "do not call"!!!..why do they still call??? and what can I do to stop them ?
f. vernon
 May 14th, 2008
called my cell?didn't answer and left no message, how is that happening on my pre-paid cell?
candlegal
 May 14th, 2008
Telemarketer/Solictation Call again from someone called Account Services, yesterday they called from Area Code 954-424-9037 & the Caller ID said Ft Lauderdale Florida. Not sure what this about, but I am NOT calling back. If it is so important MAIL me a letter. Let me choose to respond or not. My Credit card rates are lower than most.
Stu
 May 14th, 2008

64 Comments