credit
card
warranty
company
interest
lower
rate
removed
rates
car
recording
After some research, it appears there is a VOIP phone exchange number in Henrico Country, VA (town: Varina) which has been sold/leased to one or more telemarketers. The callers may be anywhere in the world when they call over this number. If you check out another number from the same exchange804-234-9010, you will see that many people have reported this as a car warranty scam. In the case of the calls from (804) 234-9049, I was left a message telling me I had "won a cruise." As I have not entered any such contest, nor did the caller address me by name, I figured it was a scam and did not return the call. In fact, it may be more than a scam, the callers may ask for personal data, e.g. credit card information, as part of the operation. As I am on the do-not-call list, I shall report this outfit.
Jsilver
 May 20th, 2010
I also have been receiving calls from this number. The caller ID shows up as Sales Dept. I researched online and found this is a Virginia based land line number. I E mailed the Virginia Attorney General's Office. They advised me to file a complaint with the Virginia Office of Consumer Affairs and also the FTC (www.ftc.gov). Everyone who reads this should also contact all three agencies. They keep a log. If enough of us contact them, they will realize the problem and correct it.
sherpens
 Jul 21st, 2009
non-ringing call showed up on my incoming list as 0:00 long.
hansonsux
 Jul 21st, 2009
Got a call message from above # (703-880-6100) it was for cancer research. Also call listed from Texas (it was Sears), call from Mexico it was for a medicine company.
So can anyone research these #'s I get calls from? 804-234-9010, 301-882-9986, 305-800-4296, 305-800-2945,800-284-3900, 800-903-3589, This is driving me nuts....I called the phone company and I would need to block any private incoming call, however members of my family have "private" numbers soooooo I would still like for them to call me.

Is there a website that the above unwanted phone numbers can be reported???? Please help and report the above numbers. Thanks...
Sharon
 Jul 17th, 2009
This is a criminal organization stealing credit card numbers through various forms of trickery... lowering interest rates, extending your auto warranty, etc.

Since I know they're criminals, I have no problem hitting "1" and then telling the live operator to go fuck him or herself before hanging up. I'm sure you all can think of even better ways to let out your frustrations on them. However, keep in mind that being nice and politely asking them to remove you from their list will cause them to cuss you out before they hang up on you.... like I said before... these assholes are hardcore CRIMINALS looking to scam you.

I do not believe the 804-234-9010 phone number is fake or caller-id spoofed since when you dial it, you'll get prompted to remove yourself from the list. Don't do it, they'll call you even more. It seems they recently added a new number today, 402-982-0771, so now I'm getting similar calls from both.

I report EVERY single one of these ILLEGAL calls to both of these websites. Everyone here should do the same and with enough complaints, they will get shut down and prosecuted.

esupport.fcc.gov

complaints.donotcall.gov
John
 Jul 15th, 2009
This is a criminal organization stealing credit card numbers through various forms of trickery... lowering interest rates, extending your auto warranty, etc.

Since I know they're criminals, I have no problem hitting "1" and then telling the live operator to go fuck him or herself before hanging up. I'm sure you all can think of even better ways to let out your frustrations on them. However, keep in mind that being nice and politely asking them to remove you from their list will cause them to cuss you out before they hang up on you.... like I said before... these assholes are hardcore CRIMINALS looking to scam you.

I do not believe the 804-234-9010 phone number is fake or caller-id spoofed since when you dial it, you'll get prompted to remove yourself from the list. Don't do it, they'll call you even more. It seems they recently added a new number today, 402-982-0771, so now I'm getting similar calls from both.

I report EVERY single one of these ILLEGAL calls to both of these websites. Everyone here should do the same and with enough complaints, they will get shut down and prosecuted.

esupport.fcc.gov

complaints.donotcall.gov
John
 Jul 15th, 2009
This number is owned by the phone company NationsLine, along with 301-882-9986 also used by the same fraudsters.

Complaints to 'complaints@nationsline.com' or 877-879-5988. I honestly don't know why they wouldn't have kicked them for violations of TOS already. Well, I do, they're probably charging them a ton for making millions of calls every day.

(Useful site for finding this out: http://www.localcallingguide.com/lca_prefix.php )
anton
 Jul 12th, 2009
Arent thsoe deck suching governtment faqots gonna do something about these low life ass clowns calling numbers they shouldnt call? wtf? I swear if i track one of these mothar fuchers i'll make a fuching example out of them
some dude
 Jul 09th, 2009
Despite the fact that our recorded answering message immediately informs any and all callers that this number is on the DoNotCall list, this company harasses us night and day. Sometimes it is a prerecorded robocall. Sometimes it's a voice from a real person. Sometimes it's actually a "breather!" Sometimes if I answer, I yell "This number is on the DoNotCall list! Now get off this line NOW, and DON'T CALL HERE AGAIN!" Apparently, nothing stops them. Today I called the number on the caller ID back. A recorded female voice with an Asian accent said: "You are calling from 610-932-8286. If this the number you wish to change, press 1. If not, press 2." Needless to say, I hung up immediately. ....." I hung up in disgust. Usually they are pitching car repair warranties This company has hundreds of complaints registered on www.WhoCalled.us, and I've complained to your department numerous other times. Today the robo voice pitched "Congratulations! You have been qualified for a lower rate on your ....." before I hung up. By the way, folks, don't bother with the FCC: they are NOT interested, and I an prove it. Even though this is an 800 type number, and it's a robocall, they actually took the time to send me the regulation, which fits this company, and then tell me, so sorry,they "have determined that the facts presented in this case do no indicate a violation of the Communications Act of 1934 as amended, or the FCC's rules on which we can take enforcement action." YOUR TAX DOLLARS AT WORK! Suggestion to Obama: either get this department to do its job, or clean house and get a new crew in who are willing and able. I am really disgusted now. I'm just going to keep reporting them every time to DoNotCall, on which we're permanently registered.
Mary
 Jul 08th, 2009
It's a company hired by American Express, called United Recovery Systems, looking for debtors.
jerry
 Jul 08th, 2009
Can't something be done about these callers? Especially when we are on the Do Not Call List.
MW
 Jul 08th, 2009
Funny, these calls all started soon after I refinanced my mortgage through Wells Fargo. Mind you I CHOSE to refinance, not because of being behind in payments or having a sky high ARM, but because my credit is good and I could lower my interest rates. Since that timw, I have gotten calls from both 804 (VA) and 301 (MD) area codes but no one is ever on the line when I call. This tells me its a scam, since even the worst scum sucking bottom feeding telemarketers will try and sell you something.
JD
 Jul 08th, 2009
still going with the "SALES DEPT" CID.
derg
 Jul 07th, 2009
We were not home when this number called and left no message. Caller ID indicated UNKNOWN. I blocked out my phone number and dialed 804-234-9010. A recording said, "You are calling from _" there was a space, because I had blocked out my number. It asked to enter the number I wanted to be removed. So I entered the phone number of the female, with whom my husband had cheated. I am sure the numbers get used, not removed.
GAIL
 Jul 07th, 2009
Called this number back and got a recording to have my number delisted. Same voice on recording for Core Communications @ 301-882-9986. we'll see
CK
 Jul 07th, 2009
Called this number and got a message about removing my number. Recording was the same voice used on 804-234-9010 which is listed as Warranty Activation Center. Will see if number is actually delisted. I'm keeping a log.
Charlie
 Jul 07th, 2009
Very obnoxious liars. They will constantly call throughout the day. Very rude and will hang up when you tell them to take your name off their list. This is a scam. They say that they are from San Diego, CA
Bryan
 Jul 06th, 2009
Pre-recorded message claims to lower credit card rates. Press "1" to speak to a rep which I did. As soon as I begin to ask to be removed from their calling list, they hang up. After repeated...
UMI Electrical
 Jul 03rd, 2009
Prerecorded phishing message, stating I was on of 1000 people chosen to have credit card interest rates slashed, press 1 for more information . Representative asked ME what offer I was calling HIM about. I quickly explained that my phone rang and he had called ME. He stated that when I pressed 1 that I CALLED HIM!! I asked him what company he was calling from. He didn't like that and began using profanity towards me. I reciprocated his kindness, and asked him if he had learned how to talk like that in jail. He then either said he was going to kill me, or to go kill myself.
Rusty
 Jul 02nd, 2009
Can you believe it? If you'll check the list of reports, I reported this on 6/26/09, and they are STILL CALLING! This time, when they heard my message about being on the DONOTCALL list, they hung up before the message was finished. Maybe there's hope?
MARY JANE
 Jul 01st, 2009
The caller id said "Sales Dept." It was a phishing call about "your account." There is nothing wrong with your account at this time, but you qualify for better rates, blah, blah, blah. May these people rot in hell.
bill
 Jun 30th, 2009
Call starts with a recorded message about reducing credit card rates. This company calls on multiple days and multiple times. Credit card rate reduction is their game. IMO they are scammers attempting to get your credit card number. When I attempted to convey the message that my number is on the Do Not call list and advise them that I had filed a complaint, Jacob said screw you and hung up.
Dick
 Jun 30th, 2009
I bet you anything they are the same people who did that stupid car warranty...Sounds like them. They jsut changed their service to credit cards. They are nothing but frauds. The guy that owns this company is making millions by pissing us off. I'm surprised he hasn't gotten arrested for disobeying the do not call list. But why should he care? He's making millions.....Shows you exactly how Corporate America does in fact get away with just about anything.
Dee
 Jun 29th, 2009
I have been recieving calls from this number. It offers a credit card interest reduction via a recorded message, then asks to press #1 to speak to a representative, or #2 to be removed from any futher calls. I got fed up with them not removing me so decided to press #1.
Spoke to a gentlemen. I asked if I can speak to his supervisor, but had the nerve to tell me that I have to say "please." I reminded him that he called me on my phone at my house on my time! We went back and forth for a bit untill he gave me the "f*&^ you" phrase.
No legitimate company would ever allow any employee to speak to a potential customer in that manner. And it shows me that they are not being recorded or supervised in any way. Tired of this and just hope someone reads and sees that this might be a scam.
J
 Jun 29th, 2009
Caller ID says they are a Sales Dept with the displayed number. I got the call and talked to the person on the other line. She was trying to tell me they were some kind of card services and could lower our credit card rates on all of our cards. When I asked detailed questions about who they were and what "services" they offered, that was when she told me she could lower our rates because it was how credit cards made their money (DUH!) and she could help us because our credit card companies won't lower our rates. When I told that I have had good luck with our credit cards lowing our rates, she told me to have a nice day and then called me a bitch and hung up. REAL PROFESSIONAL! This tells me they aren't legit. Who do you file a complaint with if you can't get through to real person when you call back? I will try the Better Business Bureau. I called the number back and had our number removed but I don't hold much luck in that.
Gayle
 Jun 29th, 2009
No message no name
Jeanette
 Jun 29th, 2009
A recorded message indicating credit card services. Hit one to talk to a service representative. I hit one and a woman answer requesting my name. When I demanded that they identify themselves to me and that I am on the Do Not Call list, the woman identified by me name ( apparently, they already knew it ?) then commented about a credit card notice mailed to me. Then she said something about me being rude when informing her about my Do Not Call status and she hung up. Clearly a scam.
Gary
 Jun 27th, 2009
Constant calls. Constant complaints filed. I'm beginning to think the DoNotCall Police are a toothless tiger.
Barkley
 Jun 27th, 2009
My mother and I both have received calls from this number for awhile now. We push 2 to have the number removed, and some guy that sounds like British Borat tells me it has been removed, but it hasn't.

I'm glad I was at home this time and could do a *69. I'm reporting to donotcall.org.
Susan
 Jun 27th, 2009
if you call 1-804-234-9010 you will hear a recording which recites your phone number that you are calling from, and then asks if you want to be removed. Ha ha, I found it unbelievable that they would actually ask if you wanted to be removed.
timbo-ps
 Jun 26th, 2009
"Because of your excellent record, we are offering lower credit cart interest, blah blah blah" I have repeatedly reported these jerks to DO NOT CALL.GOV and recently received a reply from the Florida Attorney General who advised me to KEEP REPORTING UNWANTED CALLS TO YOUR STATE AND FEDERAL DO NOT CALL complaint centers, and I so I am off once again to report.
timbo
 Jun 26th, 2009
We are on the National DoNotCall list, and our answering machine informs callers of this. However this has not stopped this company from repeatedly calling. Sometimes it's a robocall about our "credit card" and to hold on or to push 1. I hang up. Sometimes they leave a message about extended car warranty. In the past two days, I pick up, and after I say "Who is this?!!!" I get a busy signal. This company MUST BE STOPPED. My next step is to report them on the DoNotCall web site.
MARY JANE
 Jun 26th, 2009
Call from 804-234-9010 at 4:34 p.m., June 25th, 2009. Area code 804
is a Richmond, Virgina telephone area. Varina (which is indicated as
the area from which the call originates) is a short distance
from Richmond.

I am keeping a record of all calls from this number, including dates,
times and number calling. When I've had enough of it, I will report the calls to the police department in Varina, Virginia.

It's the strongest action I know to stop this kind of scam. Another
route would be to report it to the Attorney General in Virginia. That
also is successful in stopping this kind of telemarketing when it is an
illegal enterprise and an intrusion into your home.
New View
 Jun 26th, 2009
Got a recorded message, pressed one for a live operator who offered to lower the interest rate on my credit card. When she asked for my name I said - "You tell me. You called." Hung up and checked this site. And now I'm going to report it.
Deb
 Jun 25th, 2009
Just got a call (10:59am NY), automated voice saying, "Hi, this is Christie calling about your current credit card..." Ugh!!
Caller ID: Varina ,VA
Caller: none
Caller Type: Telemarketer
ME
 Jun 25th, 2009
stop calling
HI
 Jun 25th, 2009
I don't care who this is, but their rude, annoying behavior was highly evident when I was on a call and didn't switch over to take this and they kept calling back -- 4 times in 5 minutes!!! Go away whoever you are, no one wants to recieve your calls!!
Mel
 Jun 24th, 2009
I received a call from a "Sales Dept".

I had been expecting a call from a legitimate company regarding an inquiry I had recently made, so I answered the phone.

This was a robo-call offering reduced interest rates on credit cards. I pressed "1" to speak to a representative. She told me that they work with Visa, MasterCard, American Express and one other credit card issuer to reduce interest rates on my cards.

I asked her which card she was calling about, because. I told her, "I have several."

She repeated the four cards they service. I asked her how she got my number. She said that I should have received a recorded message, which is true.

I informed the woman that, in fact, I do not have any credit cards, only a debit card, which has no interest rate. I further informed her that I would be filing a complaint against the company for a violating the terms of the Do Not Call registry, on which my number appears.
Mark in Atl
 Jun 23rd, 2009
These people called our business at 11:01AM on Sat Jun 20, 2009. No one was at the desk but even so a slow busy was recorded by the voicemail system. We did not call them back. Instead this number will be added to the blacklist in our Asterisk PBX so they can never bother us again. If you have Asterisk@Home or at work here is a tutorial to create your own incoming filter: http://www.asteriskguru.com/tutorials/lookupblacklist.html. Here is a tutorial specifically for Asterisk@Home: http://www.jackenhack.com/blog/archives/2005/09/26/adding-blacklist-to-an-asteriskhome-pbx-voip-server/
Take back control!
Business
 Jun 22nd, 2009
This "sales department" is annoying and disrespectful, rude when asking who they are. I have twice been able to connect with a live person; first time asked for a supervisor and was hung-up on; second time asked for a supervisor and told they were unavailable and I laid into the sales rep on the phone for repeated unwanted calls/messages to a "do not solicit telephone number. When you talk to a person, they speak english; when you reach their voice mail prompts, it is in "indian" english accent. This group needs to be turned into police or other authorities.
B
 Jun 20th, 2009
They were rude when I asked who they were, and the lady hung up on me. I called the number back, and they gave me the option to have my phone number removed, which I did.
Denise
 Jun 19th, 2009
This is a criminal organization stealing credit card numbers through various forms of trickery... lowering interest rates, extending your auto warranty, etc.

Since I know they're criminals, I have no problem hitting "1" and then telling the live operator to go fuck him or herself before hanging up. I'm sure you all can think of even better ways to let out your frustrations on them. However, keep in mind that being nice and politely asking them to remove you from their list will cause them to cuss you out before they hang up on you.... like I said before... these assholes are hardcore CRIMINALS looking to scam you.

I do not believe the 804-234-9010 phone number is fake or caller-id spoofed since when you dial it, you'll get prompted to remove yourself from the list. Don't do it, they'll call you even more.

I report EVERY single one of these ILLEGAL calls to both of these websites. Everyone here should do the same and with enough complaints, they will get shut down and prosecuted.

https://esupport.fcc.gov/form1088/consumer.do

https://complaints.donotcall.gov
John
 Jun 18th, 2009
Got many call from them in the past; then one 4/26, then THREE on 5/6, and
another 6/13. *57 has failed most of the time, but traced the last 2.

Recording offering credit card consolidation. Pressing 2 to get off their
list obviously does nothing as I'm still getting the calls. Last call I
tried to play along, but never got to a live person, and after a couple
minutes got disconnected.

I think I'll try this guys solution next:

http://www.youtube.com/watch?v=un_PjRXV5l8
J R
 Jun 18th, 2009
An automated message that says they want to lower my interest rate. Always sounds like a scam. I reported them to DNC registry. Also blocked their phone number
Alex
 Jun 17th, 2009
No message, annoying.
Received
 Jun 17th, 2009
I want these people shot. Is that asking too much?
Becky
 Jun 16th, 2009
same press 1 to speak to a rep. got someone on the line, asked the name of the company and said, do you know i'm on the DNC? and they hung up.
will be filing a complaint next.
jeff
 Jun 16th, 2009
Prerecorded message promoting credit card rate reductions. Offered option to press 1 to be connected to a "customer service" representative. Pressed 1 and call was abandoned from the caller's end.
Doug
 Jun 16th, 2009
Multiple calls from this number to lower our current Credit Card rates. When asked what CC the call was in reference to, they had no info. Multiple times I have done the "press 2 to remove your number from our database" and they still keep calling. Lately I have been messing with them bad and making them so mad that they hang up on me. Kinda fun actually. inahaz, I like your game play, I'll try that next time.
Elkfanatic
 Jun 15th, 2009
Why are we wasting tax dollars on a "National Do Not Call Registry"? These folks have been in business (and bugging my household) for months and months! Cross-reference to 804-234-9010... I think it's the same company because it is the same recorded message about "lower your interest rate on your current credit card".... which, is obviously a lie since they hang up when questioned and told that my phone number is on the "Do Not Call" list. If they aren't shut down... perhaps we should just shut down the "Do Not Call" Department. Obviously, they are a waste of our tax dollars.
Vonnie
 Jun 15th, 2009
Why are we paying for a Department to handle the "Do Not Call Registry" if these folks are still in business! They have been calling my house FOR MONTHS
Vonnie
 Jun 15th, 2009
They have government money and want to modify home loan.
Sal
 Jun 13th, 2009
THIS WORKED FOR ME -

Sure, we are also on the Do-not-call list, but still get the calls frequently. We pushed 2 several times... it doesn't work. Started pushing 1 and speaking to the rep. First time, a nice rep said that there are several offices calling so pressing 2 doesn't always hit every office's list. (BS)

So... On the next call, I pressed 1. Here is the transcript:

Rep: "We can help lower your credit card rates."
Me: "What company are you with."
Rep: "We work with all the major banks and credit card companies."
Me: "Great. How do I lower my rate?"
Rep: "Do you have at least $9,000 in credit card debt."
Me: (white lie) - "Yes... at least. he. he."
Rep: "Is your rate at least 13%?"
Me: "I'm not sure, probably. I can run to get a statement if that would be helpful."
Rep: "That would be great."
Me: Placed phone on hold...
He lasted just over 5 minutes on hold. I received another call at that point so had kill the line.

15 seconds later, private number flashed on the phone. I answered it.

Rep: "I think we were cut off"
Me: "Not really, I just wanted to waste your time like you are wasting everyone elses that's on the Do-not-call list."
Rep: pause… “Oh.. Ha. Ha”

This was 2 days ago... They have not called back since.

Try it for yourself. It can't hurt, and it's mildly entertaining. See how long you can keep them on the line.
inahaz
 Jun 13th, 2009
These idiots call 3 - 4 times a week looking to lower our credit card bills (which we do not have) Annoying calls at all hours.
Roger
 Jun 12th, 2009
KYZYL > > How do I know what you have processed is true or false (much less fake)? There would be no way that I would call anybody & them get my work # on the other end off computer or CID. I've already had conversation with these people and the way I get around,they don't insure. That's walking because I asked them personally if they insured legs. The caller took everything I said, HOOK, LINE & SINKER. After he figured out what I was talking about, he politely told me they did not insure legs & hung up. They only call once in a blue moon now > >not like they use to > >3 to 4 times a week. There's times I don't hear anything from them at all.
offmgnt
 Jun 12th, 2009
Call was recording saying they could lower the interest rate on "my account". Hmmm - what account? I hung up and reported call to https://complaints.donotcall.gov
Sleepless
 Jun 12th, 2009
Recorded announcement, press 1 to speak with operator and get disconnected. That inspires my comnfidence...of course that I don't have ANY credit cards shows it's just another scam.
Herb
 Jun 12th, 2009
6/10/09 unknown no message
Judy
 Jun 11th, 2009
May have been magazine offer
Judy
 Jun 11th, 2009
Why would anyone do business with their company when they clearly show that they do not obey the law? The phone company doesn't care because they make a fortune from telemarketers. The phone company should be paying ME for answering those telemarketing calls instead of me paying them!
w
 Jun 10th, 2009
This bunch keeps calling and calling. Sometimes it's about warranties; sometimes it's about getting a lower rate on "my" credit card. Eventually if you listen long enough they offer an option 2 to be removed from their calling list. Punch 2, sit back, and 2 hours later (and 2 days later) they're back again with a new recording.
da shoes
 Jun 10th, 2009
They leave a message that it is urgent that I speak to them concerning credit card rates. If I do answer and ask them not to call they hang up. If I indicate by pushing 3 that I do not want to be called it doesn’t stop them. Option 3 is to have my number removed; I've done this, but they still call back. If I call the number back it is disconnected. If I try to get information on the number I get a recording that no information is available. I have been listed on the national DO NOT CALL registry for some time.
axle
 Jun 09th, 2009
Recording, didn't listen to details (I hung up).
Christopher
 Jun 06th, 2009
Report the phone call to the Federal Trade Commission at 888-382-1222. It takes about 5 minutes to file a complaint.
Olney
 Jun 03rd, 2009
I started keeping a whistle near my phone. When they call I dial that option 1 and when they answer I blow the whistle loudly into the phone. They immediately hang up.
Derby
 Jun 02nd, 2009
CALL ONLY SHOWED # CALLED FROM, NO FURTHER ID AND
LEFT NO MESSAGE
K. MCCUE
 Jun 01st, 2009
05-28-09 I received a call from 804-234-9010. They said (a recording) they were calling on behalf of VIsa and Master Card and lowering my rates. So I played the "Press 1 game " and stayed on the line until a person got on the line. Quickly they said they were calling to lower my interest rates, if I qualify.

I asked what company are they calling from and they said Account Services. So, I asked for their company website so I can look them up at my leisure. The guy on the line said he would not give it out since they are a call center and he could take my qualifying information over the phone. He gave me a bunch of garbage about people reporting them to the FTC, making harassing phone calls to them etc.

I worked the guy over and and over finally got their toll free number: 866-606-2069 which links to a credit consultation agency stationed in Orlando, FL. www.dynamicconsultingsolutions.com is their website with contact number of 407-409-7024.

Report this place to the FTC as robo-calling for credit reductions.

Here is another report on them by another person:
http://800notes.com/Phone.aspx/1-866-606-2069
wooley - 13 May 2009
BEWARD!!!! The positive comments listed on this website about DCPS, LLC. (Dynamic Consulting Premier Services) are coming from the lousy pieces of s**t that work, Dan Adams, Michael Reed, Kristin Moore to name a few. They are trying to scam you out of money.

DCPS have told people they are a governement entity, under some new Obama program, and they are not. They say they charge a one time fee of $995.00 for life, no matter how many credit cards you have, yet they charged someone I know almost $2,000 regarding two credit cards and have done nothing for her. That person had to close their accounts and is now in the dispute process with their card/bank companies.

They told me they lowered someone else I know interest rate. Really? They spoke to and suckered that person into joining only a day earlier.

According to DCPS, Michael Reed, Dan Adams, Kristin Moore (all con artists-liars) they lowered that person's interest rate already. That is a lie, they had not. They themselves state you have to wait for their paper work to arrive, list all your credit card numbers, send it back to them and THEN they can start negotiating your rates. Based on what they state they can not lower your rates until they get back their own paper work from you, so how can they claim they already lowered someone's rate in one day?

They are not licensed with Florida as a business, they have no FEI/EIN number and they do not honor the three business day consumer right to cancel law. They have refused to offer me a refund and eventually surcomed to referring me to the refund department. Kristin Moore told me they would call me back the same day in the afternoon. That day came and went. Instead, the next day I received two phone calls from some a** named Jean (or Gene), claiming to be a financial specialist and wants to talk to me to start saving me money on my credit cards. Can you say bu***hit?

DCPS claims they have a refund policy but they do not, they have a refund guarantee; two very different things.

They are rude, use bullying tactics, they are unprofessional (big surprise, no real business would hire street people to do financial work)and are proficient at swindling and oh, lying too!

They have an an "F" rating with the Better Business Bureau, which the State of Florida recognizes and lists them as a link on their own website, under Florida Consumer Affairs. DCPS has at least four complaints against them, all which have been ignored wen brought to DCPS' attention, according to the BBB.

I strongly encourage EVERYONE to FILE A COMPLAINT with the Florida State Department with this Limited Liability Company and with sunbiz.org. They also list their registered agent to be Law Office of Maureen K. Gour, PA
3562 South Seacrest Blvd., Boynton Beach, FL 33435. Ms. Gour practices in divorce, will, trust, bankruptcy, probate, alimony, and marriage contracts. Odd that she is not a business or tax attorney or something that would make sense for a company that supposedly is licensed and bonded to negotiate your interest rates.

They are also being investigated with the attorney general's office....my parting words....Good luck b*stards!
econobiker
 Jun 01st, 2009
This is a criminal enterprise phishing for credit card and social security numbers. The phone numbers shown in CALLER ID are fake. Report all calls to:
Richard Otway Regulatory Consultant Florida Division of Consumer Services Phone: 850-410-3699 Fax: 850-410-3801 Complaint File # 0804-1293/RO.

Congressman Eric Massa of NY now has a task force investigating these people. There is a phone number embedded in the message they leave on your machine. When you "press 1" to "speak to an account manager" their real phone number is dialed. These numbers need to be collected and provided to police aganecies.
KYZYL
 May 31st, 2009
Report these asses at www.donotcall.gov! Click on "make a complaint" and report them.
Lee
 May 31st, 2009
This company calls me multiple times a day for the past 6 months........they will leave a message that it is urgent that I speak to them concerning credit card rates....this is the last chance.
If I do answer and ask them not to call they hang up. If I indicate by pushing 2 that I do not want to be called .......that does not stop them...... If I call the number back it is disconnected. Sometimes they come to the phone and say the offer is not available to me.......I have been listed on the national do not call registry for some time...They are making me want to disconnect my land line......How can these people be stopped
anne
 May 28th, 2009
I think they are calling for a Catherine DeLeon Fort Worth, Texas. Then maybe a Catherine DeLeon Irving Texas.
Catherine Armstrong and Catherine Boles and Catherine de Armstrong Leon??? Try a google maybe you will find who you want. http://www.2ndcoa.courts.state.tx.us/opinions/HTMLopinion.asp?OpinionID=19232
Catherine De
 May 28th, 2009
This number has been reported with tons of scam like calls. Unfortunately it is most likely spoofed. We need to get the spoofing hole closed or your phone will be getting more scam calls than we used to get sales calls before the do not call list. The time to start screaming at feds and phone companies is now! Think I am kidding, then check your spam folder on your email and imagine if you could not filter your mail without looking at each one.
avatar42
 May 26th, 2009
they call constantly; option 2 is to have my number removed; I've done this, but they still call back. Today I tried option 1; a jerk came on and asked me what my year, make and model of car was--I told him I didn't have one and wanted my number removed--he hung up!
nm
 May 26th, 2009
these people have called me at least 2 times aday for more than 6 months! they will not listen to not being on the no call list. this is harassement to the highest degree. i will go to the attorney general if they do not stop.my car is long gone! my phone number is on the no call list! don't you have better things to do?!?!?!?!? are you retarded?????? try working for a living!
j.h.
 May 26th, 2009
DO NOT give any info to these people who claim they can lower your Credit Intrest rate.
Waste their time by asking who they are,what Bank they are,how is the weather in Virginia...etc
Jeff
 May 25th, 2009
Receive a minimum of one call everyday. Today, two calls this morning. I have never answered phone when caller ID shows Sales Dept and this phone number. Maybe I should and have a little bit of fun with them as others have reported. This isn't the only pesty caller. The other by far worse on frequency of calls is "Out of State" 301-882-9986. Received 14 calls in last 4 days!!
Sue
 May 22nd, 2009
Just states "Congratulations you have earned the chance to reduce your interest rate" No mention for what! Credit Card, Morgage, or Auto(to of which I do not have). I pressed 1 as instructed and it hung up. This number will now be blocked as well from future calls.
Joe
 May 22nd, 2009
If you have At&T, and subscribe to "call screening", which I found out that I do, I've been told I can completely block up to 10 numbers from even ringing my phone. If the a** holes call, dial *60, # 01# to add the last caller to the list. I hope this works - I am sick of these fuckers.
Donna
 May 22nd, 2009
No one on the other end..my # is on the do not call list ..Number is going to the Missouri Attorney Generals office.
Linda
 May 21st, 2009
"DON'T LOSE YOUR HOUSE" VERBAGE. SO IF YOU ARE LOOSING YOUR HOUSE THIS IS THE SURE FIRE GROUP TO HELP YOU KEEP IT. HOW COULD WE BE IN A HOUSING CRISIS WITH THIS GREAT COMPANY IN BUSINESS. QUICK LET'S CALL THE WHITE HOUSE.
skg
 May 21st, 2009
recorded message offering to lower interest rate on credit card.
gwelkins
 May 21st, 2009
The numbers 757-990-8981, 301-223-0028, (804) 234-9010, 301-882-9986 are calls about lowering your interest rates. They are harrassing my mother's phone by calling several times a day. I just made a complaint with the Federal Trade Commission like a person above. PLEASE PLEASE PLEASE File a complaint against these numbers so that we can get some action. Some of these numbers are registered in MD and VA so here are some numbers for the Attorney General in these states to file complaints as well VA 800-552-9963 and MD 888-743-0023. Piece of mind is only a phone call away!!
Chauna
 May 20th, 2009
I got a phone call from this number that was a credit card service to lower my interest rate. It's almost entirely a scam and they got vulgar when I started ''playing'' with them by only saying ''yes'' this guy is a jerk whoever is on the other side of the line. THEY called MY number i think they'd be smart enough to realize i cna pretty much play with them THEY can stop calling ME if they don't wanna deal with it
NOYB
 May 20th, 2009
Rip off.
They called trying to get my credit card numbers from me.
They say they represent "all" mastercard and visa.
i think they are completely full of shit.
pc
 May 20th, 2009
If you call this number back, listen to the recording and press '1', supposedly your number will be removed from their system.
Cara
 May 20th, 2009
Do Not Call Me; I am registered with National Call Blocking.
REPEAT - REPEAT - DO NOT CALL ! ! ! ! ! ! You call me again
and you'll need to purchase your own warranty!
Gary Yonchak
 May 19th, 2009
I don't need a car warranty from you guys. I know you're fake. I know my car's past warranty. Stop calling the poor, unsuspecting elderly and uneducated and get a real job.
Frustrated
 May 19th, 2009
Not wanted phone calls, we are on the do not call list, still getting them !!!!
ZZZ
 May 18th, 2009
This number calls me 2 or 3 times a day. If they call you, please register a complaint with www.donotcall.gov Maybe the threat of a huge fine will get these people to stop calling.
Ken
 May 18th, 2009
RECEIVED A ROBOCALL FROM ALLYSON SCHWARTZ (MY REP IN PENNSYLVANIA) FOR SOME STUPID SCHILL SHE IS ENDORSING FOR THE UPCOMING ELECTION. I HUNG UP.
CSAWYER
 May 17th, 2009
got tired of them telling me i'd be removed from their list. last time I told them where they could go. Now they call every day, twice a day,
and don't say a thing, just an open line. like others you can't get rid of them, just can't win
gd
 May 16th, 2009
I hate these son of a btiches!! They keep calling asking for a Jose Martinez. I told the no one lives here bu that name. After the 5th call on the 5th day I snapped on the little piece of shit. I tld him NO JOSE FUCKEN MARTINEZ DOES NOT LIVE HERE. YOU ARE CALLING A LAND LINE ON A NAVAL BASE. TAKE ME F YOUR FUCKEN LIST. He goes on to say..." Is this ***-****?" I said NO SHIT! YOU CALLED IT ASSHOLE! Click. No calls from them today YET.
E
 May 16th, 2009
Called by these a-holes 9 times in 2 hours on the 12th. Of course they have called like 4 or 5 times a day in the last 4 or 5 months. They say that it is for reducing credit cart interest and payments. I think if you hit 3 to have them remove you from their list it actually causes them to call you more like some kind of spurned lover. I decided to hit 1 and actually tell a PERSON (if you can call them that) to take me off of their list and both times I got someone called Patrice (spelling) and I told her that I was tired of the calls and to take me off of *click* and before I can finish she hangs up on me. Hey Fatrice if you are reading this f*ck you!! What I suggest is that we start hitting 1 and let them go thru the motions of selling us on this bullsh1t and then hang up before the deed is done. Let's waste THEIR time for a change. I mean what are they going to do to get back at us? Stop calling us?
Call_Me
 May 16th, 2009
I hate these fuckers. I politely asked the name of the company and he hung up. How the fuck can these people stay in business? I am on the DNC list which apparently is bullshit. How the hell to we do something about these assholes?
PISSED OFF
 May 15th, 2009
auto warranty scammer.
hansonsux
 May 15th, 2009
Scammers, rip off artists...
Al
 May 15th, 2009
I have received numerous calls from this number and each time I have followed the steps to remove my number from their calling list. Today, I tried to speak to a person and was told by this customer service representative that I just need to take the calls, accept their offer or the calls will continue. How do you get this to stop??? I do not like these type of calls or have their messages on my answering machine. They are very annoying.
irritated
 May 14th, 2009
I've lost all patience with these kind of scumbags. my cell phone shows six calls in two days. thanks to the G1 I can send them the voicemail I never listen too.
irate cell user
 May 14th, 2009
left no message
reversal
 May 14th, 2009
WHEN ANS MACHINE PICKED UP CALL, LINE DISCONNECTED, NO MESSAGE.
J
 May 13th, 2009

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