called 10-01-2008 at 2:00pm told lady to take us off of their calling list b/c we are on the do not call registry.
called 10-02-2008 at 6:45pm answermachine message lady talked so fast we played it back 4x's and could only understand something about confidentally.
called 10-02-2008 at 8:17pm man spoke and i told him to speak up b/c i could not understand him , he hung up.
called 10-02-2008 at 9:19 pm young lady was talking so fast i asked her to please slow down so that i could understand her. she hung up. the only thing i heard was the word survey. this is after the hours of not calling. we go to bed at 9:00pm and get up at 5:00 in the morning. someone please stop these calls.
 Oct 03rd, 2008
Read what was stated Brett Westernwats dickhead, "It does absolutely nothing to prevent continuous annoying calls from jerks who could care less." Any individual, company, organization, whatever, that believes it has a right to unilaterally and at will impose on someone's time, invade their privacy, ring their phone, etc. is flat out a jerk, or worse.
no westernwats
 Oct 01st, 2008
It does not matter if your on the do not call list! Surveys, charities, and political, and people not selling you anything can call all they want get your facts straight or shut up!
2008-09-28 18:11:22 UTCBrett
When you get dead air is when the auto dialer is connecting to you and if you wait for a response someone will answer its not some conspiracy to find out when your home, its computer lag! If you don't know what your talking about you should not talk! The more times you open your mouth the more opportunities you have of putting your foot in it!
2008-09-28 18:19:16 UTCBrett
Western Wats is the largest survey company in the united states and all the surveys are confidential to both parties! Big companies, political groups and market research firms hire them to get important public views! Most of the employees are college students trying to make ends meet so if you care at all about other peoples lives and not just your own you will take the time to answer the 5-15 min. survey and help them and their family make a living, not waste their time and cost the pay raises! Being a human being is not too hard!
 Sep 28th, 2008
Caller ID showed out of area.
Linda Gerleman
 Sep 16th, 2008
These rat bastards just won't quit, every other day they call. The phone company could easily put an end to shithead callers but it makes too much money off of fraud phone callers, scammers, con artists, etc. They all use a phone. The "Do Not Call" list is a farce. It does absolutely nothing to prevent annoying calls from jerks who could care less.
 Sep 10th, 2008
Have received multiple calls...two rings...then dead line. Obviously 'autodialer' and they respond to the first call and leave the others in the dust. DO NOT ANSWER! They don't treat OUR time serious...and I don't respect their techniques.
 Aug 27th, 2008
Here's where they live:
Domain Name.......... westernwats.com
Creation Date........ 1997-03-10
Registration Date.... 2002-05-12
Expiry Date.......... 2017-03-11
Organisation Name.... Western Wats Center, Inc
Organisation Address. 701 E Timpanogos Parkway
Organisation Address. Building M
Organisation Address. Orem
Organisation Address. 84097
Organisation Address. Utah
Organisation Address. UNITED STATES

Admin Name........... Hugh Black
Admin Address........ 701 E Timpanogos Parkway
Admin Address........ Building M
Admin Address........ Orem
Admin Address........ 84097
Admin Address........ Utah
Admin Address........ UNITED STATES
Admin Email.......... itdepartment@westernwats.com
Admin Phone.......... 801-379-4011
Admin Fax............ 801-379-5073

Tech Name............ Hugh Black
Tech Address......... 701 E Timpanogos Parkway
Tech Address......... Building M
Tech Address......... Orem
Tech Address......... 84097
Tech Address......... Utah
Tech Address......... UNITED STATES
Tech Email........... itdepartment@westernwats.com
Tech Phone........... 801-379-4011
Tech Fax............. 801-379-5073
Name Server.......... NS1.SECURE.NET
Name Server.......... NS2.SECURE.NET
 Aug 13th, 2008
Third call I have received from this number in the past 2 days. I answered this time and only heard a beeping sound. The previous times no VM was left.
 Aug 07th, 2008
I am so tired of coming home to these odd ball phone calls. 4 or 5 calls in a day. I ignore these calls. I do not believe I should have to opt out from receiving survey calls. My fear is that they would take my number and distribute it further. (if they haven't done so already) I did not give my number to anyone saying I was open to surveys. I don't get it!
 Jul 18th, 2008
I get calls from this number almost every day. I never pick up because there is no one in Provo, Utah that I do business with. It's annoying and they don't give up. They never leave a message.
 May 14th, 2008
Called me @ 5:45 PM, asked if my name was *************. Yes, I reply, he then states his name is Warren calling from Western Watts about Suntrust base pay, then hung up. CalllerID # was 801-623-4627
 May 08th, 2008
 Mar 22nd, 2008
They call and hangup.
 Mar 15th, 2008
701 East Timpanogos Parkway
Building M
Orem, UT 84097
Phone: 801.373.7735
Fax: 801.379.5073
Email: contact@westernwats.com
 Feb 15th, 2008
Answered call and no one was at the other end?????
 Feb 14th, 2008
Keep getting calls from this number and they never leave a message
 Nov 11th, 2007
Do I have news for you they changed their # to 1-801-437-3150> I called the number back it was on my home phone and I got the number as I could not understand the woman caller ID is Great no luck it sent me to the web site. No one is answering the phone HMMM!!!! Do you have any idea on who I can call or email about this harrassment. lessasramouth@yahoo.com. Please note that this is on 10/31/07 and they are not answering phones let alone email it said email address not valid
Bobbie Fisher
 Nov 01st, 2007
Called 3 times between 7 and 8 PM and wouldn't leave a message.
D Graham
 Oct 31st, 2007
Going up on there website i foun that they are a data collection firm, i called up 7 there is an ext. to leave a message to remove your no. from the calling list and thats what i did, lets hope for results...
 Oct 30th, 2007
This keeps calling - about 4 times a day to Virginia.
in VA
 Oct 19th, 2007
They called every evening for 4 days and I finally picked up and it was a lady who said she was calling on behalf of Kaiser Permanente and wanted to ask me a few questions regarding my recent medical plan with Kaiser. Then she just asked me two questions 1)are you currently enrolled in a deductible HMO plan with Kaiser 2)have you ever been enrolled in a deductible HMO plan with Kaiser... then she said thanks for your time, and hung up..
kathy n
 Oct 02nd, 2007
They have been calling me night after night for days. I tell them to stop calling and they don't! Caller ID said Western Wats--number is 801-623-4627--so maybe they changed the number, The phone company said I can dial *60 and then the number and it will block the calls from that number. Whoe are these people??? What are they really doing??? I am going to report this to the Attorney Generals office of NC.
 Sep 28th, 2007
...this is Part 3 of a larger message. The full message is at:

...By mail, use the address of the business office in Provo listed above:

Western Wats
290 West Center St.
Provo, UT 84601

By phone, call them at:


I hope that helps to clear up the mystery of who is cluttering up your phone's caller log. Yes it is very annoying that they block their outgoing caller-ID, but that's not the fault of the poor young people working as phonejockeys. Don't take your frustration out on the people who call, because they're already frustrated themselves. If they had any career prospects right now, then they wouldn't be slaving away on the phones for a pittance over minimum-wage. Most are students who couldn't give a darn about what survey they are carrying out, and this type of work makes them develop a pretty thick skin, pretty quickly. They develop what I call "personality callouses" so any foul language you might hurl at them just washes right off (and your rant will likely be recorded anyway, so don't be a jerk!)

On a sidenote to Western Wats: why don't you change your outgoing caller-ID to say "survey" instead of "unavailable"? If I see "unavailable" on an unknown incoming call, there's just Zero Chance that I'm going to pick up. But if I see "survey" then I get the option to decide whether I'm not too busy to answer a few questions. I'm betting that you only get a few "hits" per 1,000 placed calls. If your caller-ID said "survey" then I'd bet that you'll double or triple your number of "hits".
I See Them
 Sep 25th, 2007
Haven't answered calls from this (and another similar) number, but they have been calling quite often, 3-4 times in a single day a few days ago.
 Sep 24th, 2007
A call from 801-623-4627 came in:
9/21 @ 6:69 pm
9/22 @ 11:40 am
9/22 @ 1:02 pm
Caller ID says Unknown Name.
When I answered the phone (9/21) they hung up on me.

If you have Digital Voice with Comcast, you can screen those numbers. The information is here: http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=3149
 Sep 22nd, 2007
They called at 8:30PM I am a cancer patient and I told them to get the F off my phone.
 Sep 22nd, 2007
call came on 9/18/07. looked up number, said came from Utah. Called back and it was westerwatts survey firm. I called and told them to take me off their list. 1-801-373-7735. hope it works
 Sep 19th, 2007
No message left. Number was just on my caller ID, with the ID of "Cellular Call."
 Sep 08th, 2007
I just got a call from (801) 623-4627, no answer, wasted a cell minute.
Cell Phone
 Sep 06th, 2007
No message left. Once or twice a day for several days now. I do not answer. No message s left.
NW Indiana
 Sep 05th, 2007
I was not home and a msg was not left, but to Mr. "Enough Already" -- is this a way to do business? Whatever your callers are doing, saying or dialing is obviously a great negative. I think some training should be done or at least have a meeting and bring up this very webpage. Come on!
chgo area
 Sep 05th, 2007
If you prefer not to be contacted, please email us at optout@westernwats.com to be placed on our internal no-contact list. For clarity, the federal do not call list prevents telemarketers from calling registered phone numbers. Western Wats is not a telemarketing firm. The purpose of our telephone calls is not to sell but instead collect your opinions.
Enough Already
 Sep 01st, 2007
They call 4 or 5 times a day.... sometimes less than an hour apart. It is Western Watts. You can call their # back to be removed from their list, but the recording says 2 weeks. I blocked them on my VOIP filtering and they get a recording from my # saying their call won't be accepted. My phone doesn't ring and they cannot leave voicemail. They were so annoying!!!!
 Aug 27th, 2007
These turkeys have called 3 times today.

Sounds like another scam from Utah.
Mike K.
 Aug 21st, 2007
Call first occured at 11:30 AM, I ignored it. Another at 1:45PM, and as soon as I answered, they hung up.
 Aug 18th, 2007
This number has called a couple times on my home number and cell phone. I just got my home phone hooked up 2 weeks ago and I don't even give it out because I don't have it memorized yet. But I did notice some of you said National City Bank and I just opened up a new account there last week.
 Aug 16th, 2007
call the VP and listen to his stupid voice mail. This guy sounds like a jerk that would run a telemarketing company.

Ledek, Ed
Job title: Vice President
Company: Western Watts Inc

here's Ed's home phone according to whitepages.com

Ledek, Edward A & Erica
1021 W 1770th N
Orem, UT 84057-8614
 Aug 15th, 2007
I'm guessing it's a call center for National City Bank. The callers must look busy. If they find a number where no one answers, they'll keep calling it so they look busy, but then really don't have to talk to anyone ... or hear us give them crap for calling us. They're just trying to earn some money, so can't really blame the caller/messenger. They probably have a choice of doing that or living under an overpass in a cardboard box. Given that choice, what would you do? I don't like it, but that's what I have caller ID and voice mail for.
 Aug 14th, 2007
Unknown name
08-13-2007, 7:17pm AZ time
 Aug 14th, 2007
Call from this number 76 times in 24 hours... Wonder who I pissed off...?
 Aug 13th, 2007
this number is on the do not call list. DO NOT CALL IT AGAIN
 Aug 10th, 2007
said "out of area" to Austin, TX
 Aug 07th, 2007
What's the sense of registering your number on the Do Not Call registry if they are going to still call you...and even better they call and don't say anything - always at dinner time. I'd rather be interrupted by someone speaking when they don't speak you end up muting your TV show thinking you can't hear them and there is NO BODY there.
 Jul 30th, 2007
here's some info..

Western Watts
Research Company in Utah

Ledek, Ed
Job title: Vice President
Company: Western Watts Inc

here's Ed's home phone according to whitepages.com

Ledek, Edward A & Erica
1021 W 1770th N
Orem, UT 84057-8614

i think i'll give him a call in the middle of the night.. every night.. for the next couple weeks or so.
 Jul 30th, 2007
Research company calling at almost 9pm at night wanting to ask me questions regarding my satisfaction with my banking facility. I told them I wasn not interested.
 Jul 17th, 2007
No one answered.
 Jul 04th, 2007
I get 2 calls per day from this number. It says cellular call. I live in Indiana. I'm heading to the website listed here to get my name removed.
 Jun 30th, 2007
Call came in, caller id was just the number. Caller said "May I please speak to (pause) " at which point the call ended.
 Jun 26th, 2007
picked up cell phone and got dead air
joe shmoe
 Jun 22nd, 2007
Left a 4 second message of nonuadible voices and tapping sound
 Jun 14th, 2007
called once, no one spoke. called again about 90 minutes later, no one spoke.
 Jun 13th, 2007
Western Wats
Telephone Surveyor
 Jun 13th, 2007
I received a call on my cell phone, no one said anything, I didn't hear anything, then I hung up. No oil change.
 Jun 13th, 2007
Survey Group .. They called me today and I called them back. I got a message asking that I go to their website and fill out surveys.
 Jun 06th, 2007
I recieved a call from this phone number today and never picked up. When I tried to call back it wouldn't dial.
 Jun 02nd, 2007
We have gotten several calls from this and 801-623-4631. They have left messages saying they represented National City Bank. National City has no offices in Utah. This sounds like a scam outfit. Have never answered or called them back but I did report the incidents to National City.
 May 26th, 2007
2 calls 5/22 and 5/23.
First was unknown second showed cellular call...Called back and some guy sounded like he was in the bar...claimes I have wrong number...WHO KNOWS?!?
 May 24th, 2007
A portion of Western Watts website...
"If we have contacted you to complete a questionnaire, your time will be sincerely appreciated. If you prefer not to be contacted, please email us at optout@westernwats.com to be placed on our internal no-contact list. For clarity, the federal do not call list prevents telemarketers from calling registered phone numbers. Western Wats is not a telemarketing firm. The purpose of our telephone calls is not to sell but instead collect your opinions."
A lot of good www.donotcall.gov does.
 May 21st, 2007
 May 17th, 2007
Caller ID says "unavailable" and didn't leave message on VM.
 May 12th, 2007
Unavailable 5/2 7:33 P.M. 801-623-4627
Unavailable 5/3 9:36 P.M.
 May 04th, 2007
This a market research company calling in regards to a survey
 May 02nd, 2007
Call came to Waco, TX. Was on call-waiting caller-ID. No way for them to leave message since I don't have VM. Have seen this number on my CID NUMEROUS times.
 May 02nd, 2007
Got a call on 4/27/07 on my business number, answered it...there was no noise or voice on the other end.
 Apr 27th, 2007
Better Business Bureau (www.bbb.org) Go onto the site and file a complaint against this company, Western Wats. They also call under the number 801-623-4627 or 801-623-4621. I'm on the do not call registry as well and after stating so, they still call back. If you are on the DNC list, file a complaint with them as well as the BBB.
 Apr 17th, 2007
4 times in 3 days. First they ask some lame questions about our electric. Now they just call and hang up. 1-801-623-4628 (4626, 4627, 4629, 4630)
Francis T
 Apr 11th, 2007
on my caller ID
dustin P
 Apr 05th, 2007
These stupid people called me 3 times in 2 days. I didn't answer and when I called the number back it gave a website. It's just a stupid survey company called WesternWats.
 Mar 14th, 2007
Answered call, party said nothing.
Tim Berneche
 Mar 10th, 2007
Have had 2 calls from this number in 2 days, no messages. No oil change at Jiffy Lube.
 Feb 24th, 2007
I not only got a phone call, I got a text message reading "PLEASE CALL." 10:25AM CST
 Feb 24th, 2007
i got a call from this number at about 935pm. i too got my oil changed at jiffy lube last week.
 Feb 20th, 2007
got one tonight from them.....moron was pushing buttons as I said hello. I called back and got the voice recording
 Feb 15th, 2007
two calls today -and my husband also just had a jiffy lube oil change last week!
 Feb 13th, 2007
washington state...didn't leave a msg
 Feb 12th, 2007
Sorry...times were 5:52pm and 7:24 pm (post meridian)
 Jan 30th, 2007
Called once under: 801-623-4627, then again an hour later as 801-623-4631. Left no message both times.

 Jan 30th, 2007
Got it twice - Jan 9 and 10 - I also recently had my oil changed...Any chance its Jiffy Lube?
 Jan 15th, 2007
called twice today
one from (801)623-4627
the other 801-623-4631
1/06/2007 15:37 & 17:23

 Jan 06th, 2007
got two calls tonight, did not answer and no voicemail was left
 Jan 05th, 2007
11:36am PST, 12/23/06

I did not answer, they did not leave vm.
 Dec 23rd, 2006
I have received several calls from this number as well as similiar numbers 801-623-4626, 801-623-4628). They don't leave a message.
 Dec 19th, 2006
Follow-up to my 12-01-2006 post, I followed the opt-out instructions on their website as noted in my previous post and I received an e-mail back from a Judi Williams saying that my number was added to their internal do not call list. Good news for sure. I hope it's true.
Jimmy G
 Dec 02nd, 2006
I recently had my oil changed and remember specifically that the woman mispelled my name (Christian instead of Christina). The woman on the other line asked for Christian but I told her she had the wrong number. It took me a while but I know for sure that's how she got my number. I don't really know why that place gave this company my number but I sure won't be going back there again and hopefully they won't be calling again.
 Dec 01st, 2006
I just got two calls from them yesterday. Did not answer left no messgae. There are instructions on their website on how to opt-out of getting calls. go to http://www.westernwats.com/truste.htm and skip down to opt-out instructions. I just tried it, we'll see.
Jimmy G
 Dec 01st, 2006
Call came in, and hung up after 4 rings. Showed as Cellular Call. I called it back and it was business, but I couldn't understand the computer.
 Nov 29th, 2006
When I answered the call, the guy said hello then just hung up. The next time I let the machine pick up and he never left a message. I am on the Do Not Call list.
 Nov 18th, 2006
I just called the phone number and it was Western Wats or www.westernwats.com It's a survey organization. How did I get this call on my cell phone?
 Nov 17th, 2006
Call came in 11-16-06 @ 6:54 pm to Michigan
 Nov 17th, 2006
Call came in at 7:45 p.m. There was no voice/noise on the line.
 Nov 14th, 2006
Call came in at 8:30 p.m. There was no voice/noise on the line.
 Nov 08th, 2006
this is a marketing research company - you can go to www.westernwatts.com - I called them and told them to take my number off any lists theymay have. You can just leave a voice mail.
 Nov 07th, 2006
I got a call from this number twice today. The first time, I didn't answer. The second time, I picked up and said "hello," but all I heard was the "beeping" of buttons on the keypad being punched.
 Nov 04th, 2006
we called the number back. western watts - polical survey firm
 Oct 31st, 2006
Showed "Provo, UT". Maybe it was Fletch?
 Oct 31st, 2006
One girl on the phone, one in the background noise. Hung up after answering. Call came to San Diego.
 Oct 30th, 2006
cellular call
 Oct 30th, 2006
This is a Provo UT cell number, according to whitepages.com.
At 6:09PM, I got a call from 801-623-4627. a polite man's voice said "Hello? May I please speak to Jean?...Hello?" and hung up.
At 7:42PM (same day), A woman's voice on my machine said "Hello?" and hung up. I'm guessing this is some kind of political survey. I'm on the do not call list, and politicos are somehow allowed to harrass us anyway.
 Oct 20th, 2006
Call came in on 10-17-06 said unavailable and the call came to Las Vegas
 Oct 17th, 2006
 Oct 11th, 2006