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Diariajal
 Oct 24th, 2008
I picked up and there was no answer. Tried calling them back and there was no pick up. They won't leace a message on the answering machine either. Wierd.
lb
 Sep 28th, 2008
It does not matter if your on the do not call list! Surveys, charities, and political, and people not selling you anything can call all they want get your facts straight or shut up!
2008-09-28 18:47:08 UTCbrett
When you get dead air is when the auto dialer is connecting to you and if you wait for a response someone will answer its not some conspiracy to find out when your home, its computer lag! If you don't know what your talking about you should not talk! The more times you open your mouth the more opportunities you have of putting your foot in it!
2008-09-28 18:48:01 UTCbrett
Western Wats is the largest survey company in the united states and all the surveys are confidential to both parties! Big companies, political groups and market research firms hire them to get important public views! Most of the employees are college students trying to make ends meet so if you care at all about other peoples lives and not just your own you will take the time to answer the 5-15 min. survey and help them and their family make a living,
brett
 Sep 28th, 2008
The gov,t will not do anything to stop these data collecting phone calls across the country because they are collecting the info. If the citizens do nothing don't complain, you get what you fight for. Privacy has been allowed to be taken away, and the people do nothing! If you don't like the phone calls get rid of your phone, If you don't like all your buying habits, your bill paying, your friends and even your DNA being filled and collected , very close to real time, for. every man, women and child in the country. They all have a computer file that are updated as soon as the info is made available, so that the Government and big business can control your political views and your buying habits.Todays FEEDOM is only an Illusion! Sleep well my friends....Big brother is watching and has your future planned.
Just a peasent
 Jul 01st, 2008
calls in one hour times...doesnt say a word..FRUSTRATING!
DM
 Jun 09th, 2008
I've gotten 4 calls from them today. One had an automobile "ding, ding, ding..." like a "fasten seatbelt" or "key in ignition" warning in the background.
Wayne
 Jan 19th, 2008
unknown name and 801-623-4630 in the Caller ID window
tr
 Jan 16th, 2008
called twice in 2 days, have no picked up, no vm left.
maryland
 Dec 29th, 2007
...this is Part 3 of a larger message. The full message is at:
http://whocalled.us/lookup/801-623-4631

...By mail, use the address of the business office in Provo listed above:

Western Wats
290 West Center St.
Provo, UT 84601

By phone, call them at:

801-373-7735

I hope that helps to clear up the mystery of who is cluttering up your phone's caller log. Yes it is very annoying that they block their outgoing caller-ID, but that's not the fault of the poor young people working as phonejockeys. Don't take your frustration out on the people who call, because they're already frustrated themselves. If they had any career prospects right now, then they wouldn't be slaving away on the phones for a pittance over minimum-wage. Most are students who couldn't give a darn about what survey they are carrying out, and this type of work makes them develop a pretty thick skin, pretty quickly. They develop what I call "personality callouses" so any foul language you might hurl at them just washes right off (and your rant will likely be recorded anyway, so don't be a jerk!)

On a sidenote to Western Wats: why don't you change your outgoing caller-ID to say "survey" instead of "unavailable"? If I see "unavailable" on an unknown incoming call, there's just Zero Chance that I'm going to pick up. But if I see "survey" then I get the option to decide whether I'm not too busy to answer a few questions. I'm betting that you only get a few "hits" per 1,000 placed calls. If your caller-ID said "survey" then I'd bet that you'll double or triple your number of "hits".
I See Them
 Sep 25th, 2007
...continued

Now, as to who these callers actually are...

Western Wats has two locations in Provo, Utah (about 20 miles south of Salt Lake City):

290 West Center Street in Provo, UT 84601. At the corner of South 3rd Street West, two blocks east of Pioneer Park and two blocks west of University Avenue. This is the business office.

701 Timpanogos Parkway in Orem, UT 84097. Orem is on the northern outskirts of Provo, and Western Wats is at the corner of Timpanogos Parkway and Research Way, just across the railroad tracks from Orem Cemetery. This building is their call center.

Why don't they answer when you pick up? Because their automated dialing system calls a batch of numbers at once, and the first one to make a live connection is routed to one of their phonejockeys, and the rest of the calls are dropped. Yes, this is highly annoying, but it is the most efficient way (in their eyes) to get the maximum number of completed surveys per hour.

How can you get them to stop calling you? There are three ways. First, when you get a call from 801-623-4621 or -4622, -4623, etc. through -4631, you wait until a real person speaks, then just ask them (in your sweetest voice) to "please remove this number from the call list." If the phonejockey is not a complete a-hole, they will tap a few keys and remove your number.

The second way is to go online to their website. Just add ".com" to the company's name. On the website, there is a link to a page where you can enter your number and ask that they remove you from their call list.

continued...
I See Them
 Sep 25th, 2007
Caller id said "CELLULAR CALL". They did not leave a message.
Unknown
 Aug 30th, 2007
we are on the do not call list as this is a business phone. Still get call though. No message left. Called twice in the same day.
ss
 Aug 29th, 2007
They've called a few times. I haven't answered. It's as simple as that. For all you folks saying, "I'm on the do not call list" you have to realize there are limitations to that list! Survey takers may still call! Tele-marketers cannot. BIG difference. Here's the exact quote from donotcall.gov: "Because of limitations in the jurisdiction of the FTC and FCC, calls from or on behalf of political organizations, charities, and telephone surveyors would still be permitted."
All of you that say, "I'm reporting them, that will teach them" are wrong.
Know the facts
 Jun 08th, 2007
Received call on my cell phone (message picked up). Garbled noise for about 10 seconds...no voice.
John
 Jun 07th, 2007
This person called my cell in which my brother in law had previously.He wouldn't state who he was or what company they were calling from
J
 May 19th, 2007
received at least 2 calls daily for 3 days. when we answer, silence on the other end. if this is a survey company, they have some disgusting tactics!
tl
 Apr 04th, 2007
Called at 6:30 PM. Caller ID'd so didn't answer. No message left on machine.
Linda
 Apr 03rd, 2007
This survey company is extremely annoying.
BJH
 Mar 27th, 2007
answered but nobody was there
kim
 Mar 15th, 2007
We received two calls on 2/26, both from 801-623-4622. One at 4:43 pm
EST asking my husband to take a survey. He hung up. We got another call at 8:48 pm asking to speak to the head of the household. My husband hung up again. I then used my "call block" and blocked that number. So far no further calls! We also are on the Do not call list. Here is a number for cell phone Do Not Call List. It is 888-382-1222.
CB
 Mar 04th, 2007
I just got a spam call from 801-623-4622. They dont leave a message. I am new with T-Mobile
Patrick
 Feb 27th, 2007
Called us at 9pm on 2/27/2007 and never said a word. Looks like this number has been calling all around the United States. Caller ID say Unavailable. Don't call back because you don't know who or what they want.
John
 Feb 27th, 2007
Caller ID showed as from Provo, Utah. I did not recognize the number as anyone I know, so didn't answer.
J.R.
 Feb 27th, 2007
Go to the following url and post a complaint for the Provo UT number 8016234622
http://www.provo.org/ppd.ppd_tipacop.html
Mari
 Feb 26th, 2007
There was a charge on my phone bill for 63cents but I didn't call the number from Canada (801-623-4622)
Morag
 Feb 26th, 2007
Called three days in a row Feb 2007--all hours of the day. No vm. Bothersome.
Insane
 Feb 25th, 2007
they call at least twice daily and have been for at least a week. Never leaves a message. ANNOYING!
kc
 Feb 25th, 2007
This number called two days in a row at about 6:30 PM. First day we answered and got a female voice who could not speak comprehesible english. Second day answering machine caught it and they hung up
LMW
 Feb 22nd, 2007
Got a call too. No answer
RLA
 Feb 16th, 2007
6:48 OM PST. Caller ID said "Unavailable." There was a blank "hang up" message.
cn
 Feb 13th, 2007
second time they called and left no message...caller ID said cell phone
P
 Feb 12th, 2007
wow, so obnoxious. this number has called at least 6 times in 3 days. finally called them back - and yes, it is a survery line. pretty much what everyone else is saying. apparently, they are helping me "have a voice" on all sorts of "important" issues. well, here's my voice WW: STOP CALLING. then throw in some expletives.
annoyed
 Feb 11th, 2007
got call around 5 on cell
ne
 Feb 07th, 2007
Received call today from 801-623-4622, I slammed the phone down on them because they would not give me any contact information. I have forwarded all of their calls to the National Do Not Call Hotline. I hope they enjoy that.
Littlejohn
 Feb 07th, 2007
Same thing - this must be one of those that they try to get your signal and steal your wireless codes. Never stay on the line if they don't answer you in less than 10 seconds.
Big Texan
 Feb 07th, 2007
4 calls today 2 were answered and told my number is on "do not call list", please do not call again - they did.
LA
 Feb 06th, 2007
just got call from this number but no voice from the other side..
royle
 Feb 06th, 2007
I have family in the 801 area code so I answered the call. Often I answer the call in a different language since my family is multi-lingual. Thinking it was them I answered in Spanish. A hispanic woman answered the phone asking if I was the Head of the household. I said yes with a spanish accent thinking... 'oh brother, a telemarketer.. I will have some fun!' She then asked if I wanted to participate in a political survey. I said yes. She then asked if I was of hispanic descent. I said no. She paused as if shocked. She then says 'which of these nationalities would you be considered closest to - White, African American... etc. I said White. There was a long pause and then she came back and said 'I am sorry sir we are having some technical issues - can I call you back later?' I said yes and she said thank you and ended the call. A week later and no callback.
So maybe they only take political survey calls if you are of hispanic descent... hmmmm.
JPanja
 Feb 05th, 2007
Unavailable
Called at 8:24 pm
Did not leave a message on the machine.
T
 Feb 05th, 2007
Unknown Name
Time: 3:02PM CST 02/04/2007
JAB
 Feb 04th, 2007
This has come up on my caller ID 2 times. They are calling at 8:45 p.m. I don't answer calls from numbers I don't recognize, and my numbers are all on the National Do Not Call List. Why are they calling and how do we make them stop?
Melissa Tielke
 Feb 03rd, 2007
I keep getting these calls too! :-(
I get 2 calls in a row about once a week.
Yes, on my cell phone.
I was w/ T (2 years ago!) every 6 mo. they keep assigning someone else w/ my #. Some problem w/ taking my # w/ me. Anyway I want that to stop too.
S
 Feb 01st, 2007
Yep. Same thing here- got a call on my cell phone. Did not answer- but the heck is it? Let's take a vote- who all has T-mobile? I just signed up with them and have been getting all these weird calls. Is there a number leak out there?
AJP
 Jan 31st, 2007
3:11 and 8:25pm on 1/31/07
Both time called ID said Name Unknown. The phone has a temp number from t-mobile to test service. If this keeps up, I won't keep it.
Alan
 Jan 31st, 2007
Date: 01-29-07. Caller ID was unknown, phoned 2x on Saturday, each time hung up and no message. When the phone was answered on Monday a woman said she was from Western Research. Told her not to call again.
BIALKIN BOOKS
 Jan 29th, 2007
Received two calls asking for male of the household. Called at 7:18PM and 5:47PM.
CH
 Jan 28th, 2007
They call and just hang up 2 or 3 times in a row on my answering machine I am going to report them to donotcall.gov
Michele
 Jan 28th, 2007
Two days in a row calls listed as Salt Lake City Utah 801-623-4622. I dont answer unless I know who you are and I am on Do Not call list will report there too.
Christine
 Jan 28th, 2007
Have had multiple calls from this number
Caller ID shows no Identification
LU
 Jan 27th, 2007
I just switched cellphone service from C to T, and I've been getting these calls.

It started to be calls from 801-623-4622, but later on called from 801-623-4624

A cellphone # from Provo, UTAH, who probably want to do a survey on us.

Possible SOLUTIONS i suggest:
1) Register @ www.donotcall.GOV
2) If they're calling you on your cell, add the number(s) to your phonebook & set the ringtone for THAT/THOSE number(s) as "silent".
That way, u won't have to hear it ring if THEY call again, and u would still get rings from other callers.
T @ T Mobile
 Jan 25th, 2007
Like Jean, I just switched cellphone service from C to T, and I've been getting these calls.

A cellphone # from Provo, UTAH, who probably want to do a survey on us.

Possible SOLUTIONS i suggest:
1) Register @ www.donotcall.GOV
2) If they're calling you on your cell, add that number to your phonebook & set the ringtone for THAT number as "silent".
That way, u won't have to hear it ring if THEY call again, and u would still get rings from other callers.
T @ T Mobile
 Jan 24th, 2007
Called two nights in a row between 6:30 and 7:30 PST. Caller id says unavailable. Did not answer either time and no message was left.
SR
 Jan 24th, 2007
Recieved a couple of these on 1/15/07 @ 7:57 PM and 1/17/07 @ 8:24 PM
JZ
 Jan 24th, 2007
Didn't recognize calling number so didn't answer. They didn't leave a message. I have Verizon's service that blocks restricted calls forcing callers to announce themselves and I'm on all DNC lists.

SuperPages reverse look-up shows this as a cell phone out of Provo, Utah.

Called back using *67 and message was "Western Wats" and mentioned survey company and more info at http://www.westernwats.com.I didn't bother going any farther.
Steve
 Jan 24th, 2007
I've recieved two calls from this # and calls the last 5 days from similar #'s...only the last digit changes. Really odd.
Greg
 Jan 21st, 2007
just switched frm C to T (they delete comments if i write it out) and since then i started to get these phonecalls. emailed contact@westernwats.com to never call me again, so we'll see what happens.
jean
 Jan 20th, 2007
What can be done about this?
Otter Fuffkin
 Jan 19th, 2007
Got consitent calls on my cell phone at various time of the day.
Seaweed
 Jan 15th, 2007
This number called but didn't leave any messages. They called from 801-623-4624 one night at 8:30pm and from a simular number 801-623-4622 at 5pm the night before.
CL
 Jan 12th, 2007
But what is the point of recording everyone's experience into this list ? If anything this is a free log for the owner of that number as to where/when they called.
Very Concerned
 Jan 12th, 2007
Called once and I didn't answer. NO message. They called right back and I picked up but no one there.
Dugr
 Jan 11th, 2007
Noticed 801.623.4622 on my wireless caller ID. Did not answer.
John Tome
 Jan 11th, 2007
called at 5:43 p.m. unknown name. Did not leave message. 3rd time this week at this time slot.

mm
 Jan 10th, 2007
Yesterday aT 4:37 pm received call. I picked up on 1st ring but other end immediately hung up upon hearing my 'Hello' -perhaps didn't want a woman. An hour later they called back and my husband answered their 30 minute survey on emergency care in hospitals. He says the only personal information he provided was his first name, zip code and the fact that he was retired. I hope that that is true. They can easily find and probably already had his last name and address. I don't what harm they can do with only that information but don't know if the survey was legit. I would not have answered it. Maybe they find men more forthcoming.
LHR
 Jan 10th, 2007
caller asked for baby of the household. when i told her i was infertile, she hung up.
eric draven jr.
 Jan 09th, 2007
Got two calls nearly at the same time from 801-623-4622
and 801-623-4630 . Both from the same exchange in or near Salt Lake City, Utah.
Day - 1/9/2007
Annoyed in NJ
 Jan 09th, 2007
Got a second call from
801-623-4622 also listed as Slat Lake City UT. The two calls 801-263-4630 were about 15 mins. apart at about 6:45 PM EST on 1/9/2007
Annoyed in MA
 Jan 09th, 2007
out of area
GB
 Jan 08th, 2007
First time receiving phone call. I received the phone call on 1-8-2007 at approximately 8:30p.m. I searched for the phone number location online and the phone number in google lead me to this specific page. I'm was debating on whether or not I should call back. I guess I'm going to play it safe and not call back. I don't feel like dealing with scams. The phone number on my caller ID appeared as: 801-623-4622. I have not idea who this is.They did not leave a message...
Grasshopper
 Jan 08th, 2007
got a call at 3:30pm on saturday(today). there was no response till I said hello for almost 1 minute. some lady talked with me about t mobile, and she know my name! Then, my cell phone was powered off. when I turned it on and called back, It showed western wats and was hung up after that. I googled it, then come here.
It is terrible. How did they get my information? I just got my new cell phone yesterday evenning.
hubert
 Jan 06th, 2007
Calls at least once a week. Never leaves a message.
LC
 Jan 05th, 2007
Received call on my cell, at 8:25pm, they left no message. MY Zip: 95035

This number is listed as a cellular phone, provider: Cricket Communications, Utah
CA
 Jan 04th, 2007
To opt out - e-mail this address: optout@westernwats.com
Scott
 Dec 29th, 2006
801-623-4622 called 12-27 & 12-29 late in the evening and left no messages on my home business line. On do not call list of course, usless.
AD
 Dec 29th, 2006
Call my cell about same time every evening. Doesnt give any caller info other than number.
LL
 Dec 29th, 2006
Called last night. Left no message. Googled number and found this site. Won't answer. I'm supposed to be on that "Do not call" list, which apparently is pretty useless.
Another guy
 Dec 27th, 2006
Calls to cell number, San Francisco. Repeated. No voicemail.
Tyler
 Dec 26th, 2006
didn't take it as it's unknown to me. googled and found this website.

Dec 21, 2006 20:15
kenboo
 Dec 21st, 2006
Calls every evening. No caller ID so will NEVER answer!
CJ
 Dec 19th, 2006
they called yesterday while i was at work. i didnt answer. they called today like.. 3 hours earlier then yesterday. i answered but no one was there
ana
 Dec 19th, 2006
called 5 imtes... never answer
dd
 Dec 18th, 2006
They called three times, every two hours one day. When i answered after they failed to leave a message the first 2 times, I got that oh-so familiar pause of a telemarketer, then an awkward schpeel. I hung up immediately
hoopla
 Dec 18th, 2006
I have been called from this # since i apply for Tmoble phone last 3 weeks. Most everyday, this guy call me at the same time, aroung 8 p.m.
Also there is other phone # which does the same, i think somehow they're related 801-623-4622
YP
 Dec 17th, 2006
unknown name
bb
 Dec 17th, 2006
801-623-4622 called at 7:18 PM left no message - called back and the machine identified itself as Western Watt Survey
arna
 Dec 17th, 2006
called me all times of day and night for weeks, finally I grabbed the phone,..they said they were conducting a 'survey of my recent hospital stay'...I gave them a good piece of my mind and told them to never call my number again or I'd report them to the FCC.
ZZ
 Dec 16th, 2006
this is the 3rd call today, this time i let the answering maching pick up, and it recorded the sound you hear when you first pick up the phone. rather weird.
fl
 Dec 16th, 2006
called twice on 12/14 left indistinguishable message when i didn't pick up the second time
K-lawn
 Dec 15th, 2006
Called Dec 9 and 10, Asked for head of house. Person stated they are conducting a survey and asked to participate. We declined but they tried to pursuade. Told them no thanks and we hung up.
Shawn
 Dec 15th, 2006
called twice today on cell. never say anything,but stays on the line long enough to hear me complain about them not talking. very weird.
pickles
 Dec 14th, 2006
I keep getting phone calls from this number and when I pick answer the calls no one responds on the other end. It's extremely annoying
JP
 Dec 11th, 2006
i got a phone call on my cell and i picked up and no one answered -- 801-623-4622 i looked it up it said the guy was in utah
changster
 Dec 08th, 2006
Third call from this number in last week. Doing a survey. Tonight (8:15 PM) I requested no more calls
Pat McAleavey
 Dec 07th, 2006
801-623-4630 has called my home phone 15 times in the last 10 days..caller ID is by phone number only..they left no message..called their number just to hear a stupid recorded message.
BM
 Dec 06th, 2006
Repeated calls around 8 pm MST. No message.
AR
 Dec 06th, 2006
Also uses 801-623-4624, and 4622

They are a Market Research Company-They are exempt from do not call registries because they are trying to SELL anything. You can call them at 1-801-373-7735, selection option 5 and tell Judy Williams the number you want removed from their internal list. Good Luck! I hope they stop calling!
Jenn
 Dec 05th, 2006
CAlled twice again today.

Asked to be removed from their call list.
Drew
 Dec 04th, 2006
caller id reported as unavailable. did not answer, no vm left
rp
 Dec 04th, 2006
Unavailable
RP
 Dec 04th, 2006
888-685-0042
Name Unknown
12/01/06
6:15 e.s.t.

Did not answer,
no message left

30 seconds later....

(801) 623-4622

Name Unknown
12/01/06
6:15 e.s.t.

Did not answer,
no message left
Drew
 Dec 01st, 2006

100 Comments