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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

285 calls reported from this number.
Who CalledCaller IDDate
unknown (HRRG)180056717572010-08-19
unknown (HRRG)800-984-91152010-05-17
toll free800 984 91152008-05-16
toll FreeTool Free2007-10-26
Toll FreeToll Free2006-12-28
stuart allen2009-02-06
Said they were HRRGIBMS2010-02-03
Said they were HRRG2009-07-08
Said they were HRRG1-800-984-91152009-06-15
Said they were HRRGToll Free2009-02-04
Pierrette Fournier2013-10-03
Phone does not have caller ID800-984-91152007-05-24
not providednot provided2010-03-31
not provided773462008-05-14
No NameUnknown Caller2008-03-07
No nameToll Free Call2008-03-06
No Name_______________2007-07-10
Jason Azzwipe2007-08-14
IMBSthe phone # 2006-12-27
imbsunknown name2006-11-14
IMBSunknown name2006-11-14
IleanaMiami FL2011-12-19
hrrrrgh matey(800) 984-91152009-12-16
HRRG.TOLL FREE2007-02-01
HRRG (Medical collection serviceUnknown2010-05-07
HRRGToll Free2013-03-06
hrrgnot provided2010-07-22
HRRGnot provided2010-05-05
HRRGNot Provided2010-03-01
hrrgnot provided2009-12-21
hrrgtoll free2009-12-14
Hrrgjust number2009-12-08
HRRGunknown name2009-11-21
hrrgtoll free2009-10-28
hrrgtoll free call2009-10-09
HRRGToll Free2009-10-02
HRRGNot Provided2009-10-01
HRRGUnknown Caller2009-09-15
HRRGToll Free2009-06-15
HRRGUnknown Caller2009-05-22
HRRG800 984 91152009-05-21
hrrg800 984 91152009-04-29
hrrgtoll free2009-04-17
HRRG800 service2009-03-24
HRRGName Unknown2009-03-12
HRRG800 Service2009-01-29
HRRGName Unavilable2009-01-08
HRRG800 Service2008-09-08
HRRG(800) 984 91152008-08-19
HRRGUnknown Name2008-08-11
HRRGout of area2008-07-10
HRRGOut of area2008-04-29
HRRG800 Service2008-03-10
HRRGtollfree number2008-01-28
HRRGNot available2007-11-30
HRRGPut of Area2007-10-25
hrrgnot provided2007-10-17
HRRGunknown name2007-10-17
HRRGTOLL Free2007-10-15
HRRGunknown caller2007-09-10
HRRGUnknown Name2007-08-30
hrrgunknown caller2007-08-21
hrrgnot provided2007-08-09
HRRGout of area2008-01-07
HRRGName unknown2007-07-19
HRRGToll Free Call2007-07-05
hrrgname unknown2007-06-12
HrrgNot Available2007-05-30
HRRGToll Free Call2007-05-30
HRRGtoo free number2007-04-28
HrrgUnknown Name2007-02-12
HRGToll Free2008-03-11
HHRG Collection Agency2012-02-28
HHRGUnknown Name2007-01-04
Healthcare Revenue Recovery Group (HRRG)2010-04-02
Healthcare Revenue Recovery Groupnone2011-10-19
Health Revenue Recovery Group800 984 91152009-02-23
Health Care Revenue2010-01-07
gabriel lucero0401_484819692014-02-05
don't knowIMBS2007-12-08
Didn't answerIMBS2013-04-17
creditors bureau81592865532010-02-06
boost mobileprivate2009-02-17
?800 984 91152009-06-22
?Unknown Name2007-10-15
8009849115not provided2007-12-05
8005671757unknown name2007-09-26
800-984-9115unknown name2008-10-08
800-984-9115TOll free2007-09-21
TOLL FREE CALL2011-05-31
800 Service2010-08-12
TOLL FREE CALL2010-06-18
800 service2010-05-27
toll free2010-04-24
(713) 943-13612009-03-07
pensacola fl2008-10-09
Toll free Call2008-05-13
unknown name2008-04-23
unknown name2008-04-06
UNKNOWN NAME2008-03-17
unknown name2008-03-13
unknown name2008-02-22
unknown name2008-02-13
unknown name2008-02-11
unknown name2008-02-07
unknown name2008-01-26
unknown name2008-01-23
Toll Free Call2007-07-20
Unknown Name2007-05-11
unknown name2007-03-21
Just the number2007-01-26
Only the number2006-12-20
Toll Free Svc2006-12-14
Toll Free SVC2006-11-30
No Name2006-11-15
Unknown Name2006-10-26

Report a phone call from 800-984-9115

Comment on calls from 800-984-9115


February 18th, 2014 PhoneJack TN

This group of obstinate pests obviously use an online identity search program (such as Spokeo, Find a Friend, Face-Book, Ancestry etc.)and then auto-dials everyone within a certain geographical area with the same or similar last name as the "target"; sort of a shotgun effect type hunting style, if you will. Nothing new about the process, same as the 1980's , just waaaayy easier to pull off with today's technology. And they don't care who they offend, pester, or harass, as long as it works. This is simply a way of playing the law of averages, and eventually ONE of the people being harassed WILL either BE the "target" or know them and give this company the information they desire JUST TO BE LEFT ALONE. It stinks, but it's also highly unlikely it will be stopped because it IS so successful.. Something to think about for folks who feel the need to "tweet" or "post on their wall" every aspect of their (and their loved ones) lives.. My observation, nothing more, nothing less..

November 5th, 2013 Jenn NJ

I took my daughter to the Er on October 1,2013. Then on October 31,2013 my daughters hospital bill was put up for collections. How the hell can this be possible. You people didnt even give me time to pay it. Then you tell me that it is going on my credit. Hello, my daughter is 18 years old.

August 14th, 2013 rafaella

I took my baby to the ER. The doctor just checked her. Gave her a tylenol and a prescription. There was no tests taken to the lab. Whatever the nurse, doctor checked on her it was the same as to go to a twgular doctor. This HRRG sent me a letter to pau $817.00. I am so mad because how can you get such a expensive bill fpr being in a hospital less than a hour and haven't nothing special to do? I am going to file to Medicaid to see if they are going to pay. But even if medicaid pays it is not fair the amount was given

April 23rd, 2013 britt WA

they keep calling my husban wanting money, they said if we dont pay then they will go after our credit. they say you can pay online, go to thier site and it says clearly they are a debt collection agency. we cant afford for them to attack our credit

October 24th, 2012 James TX

Call Lexington Law 888-683-2455 they will end collector calls and clean up credit scores for you. I had an ex-wife leave me a mess, they took care of business at a reasoable fee! I wish I would have found them sooner.

October 13th, 2012 Derek LA

Suprisingly i haven't really had any problems with HRRG. They called one time to let me know that i had a bill to pay, they asked when i could make the payment, I told them i would need a week, and they gave me two. They only called that one time and they have been very helpful since then whenever i call them to make sure my payments are going through. Im sorry that everyone else is having problems with them. Maybe i just got Lucky. I dunno. But i mean, if you make small payments on a weekly basis im sure they'll leave you alone, and if they dont then bring it to a lawyer for harrassment.

September 14th, 2012 LLH TN

Hey Matthews.
I pay my bills. The reason I have medical in collections is between 2008 and 2011 - my company did not offer health insurance and I am a contractor with a pre-existing condition. For me to have purchased insurance from a special pool for "High Risk Patients" because of the pre-existing condition - it would have costed more than $1200 a month for limited services which I cant afford. During that time I started to have alot of problems related to that initial condition with ddd, a failed fusion from 2002, spinal stenosis and on and on. There were times where I had no choice but to go get treatment or risk being paralyzed.One visit to the ER encompasses 4 seperate bills that I can only pay a certain amount at a time. Then the episodes became more and more frequent and was admitted to the hospital for 2 days at $22,000 total bill. I dont make a ton of money and cannot take a second job because of the injuries. So my medical debt was uncontrollable through nobodies fault. I even sent letters to the Govenoner of TN to help. He responded and apologized for my situation and was referred to TENCARE - which will not cover a working single male.Long story short. I needed surgery or I would risk not being able to walk again. I begged and begged my employer to make a special exception in my case to put me on the company policy even though I was a contactor to have the necessary surgey - and because of my hard work, loyalty, honesty and character - they put me on the policy. And I had my surgery and I am still in alot of pain - but doing better - thank you. And paying what I can to those old bills and my child support and my taxes and my insurance (health/auto/life/renters) and my rent and the extras that my children need, it will take me a lifetime to pay those medical bills off. And as a result my 97% of the negative item on my credit report are medical collections, and I have to suffer with the results of that - by having to pay higher interest rates on used car - having to have a secured credit card because of the collections and so on - I accept my plight - even though it is not my fault - I make the best of it day to day. So, before you spout off with the general statement of people not paying their bills and labeling them as pieces of sh**, you need to see and feel my story and my pain. And if I could meet you face to face you would be sorry you ever opened your stupid mouth.

September 5th, 2012 Amber OH

FYI man a lot of us have payed our bills and your are a pice of ****!

September 5th, 2012 Amber OH

The guy said give me your birthday and last 4 dig of my Ssn. He yelled at me to give it to him and I told him I was calling the cop and he hung up the phone. These people are really making me mad. Something needs to be done with these people.

August 31st, 2012 Once again FL

August 31st, 2012 Tim Mathews FL

You know why these people call? It's because you people are pieces of shit that don't pay your bills. Had you been a decent human being and paid for the services you were rendered, you would not be getting these phone calls.

I am not racist, bigomist, prejudice or anything other than a free white male over 21 with a mind and the right to speak it. If you are under 18, please do not read my comments.

June 7th, 2012 Meeka MI

My husband went to a Florida hospital in 2009. He was billed separately from the hospital for the emergency room doctor's portion. By the time that I returned home he was already turned into the HRRG company. I tried to set up payments with the original company Parragon Emergency Svc. But they said it was too late. This was only 6 weeks later.

HRRG threatened ME, called non stop when I didn't adhere to their demands for MORE money per month. They told me to get a job, threatened court action. The list goes on & on. I tried to settle the account for less, but they refused. I have paid them religiously every month with a $10.00 money order. They quit sending me an invoice 1 1/2 years ago. Now I don't even receive a statement, so I have no idea where my money orders are going, or even if they are being credited to Parragon Emergency Svc.

Last month I sent a registered letter requesting an accounting. It's been 3 weeks and I have had no contact from them. I also offered to settle the acount for a lessor amount at that time. I STILL have heard NOTHING!

I blocked their number from my phone, although they have used different numbers. When I see a number that I don't know I don't answer it, or I will pick up and just set the phone down. The calls have stopped. I told them to send an invoice in my letter to them. To date, nothing.

May 9th, 2012 Mrs G TN

They call for my husband all the time but refuse to give me any info. Then ask him personal info but do not offer any settlement just lots of rudeness.

December 14th, 2011 Manuel Pacheco OH

I am a Latino male, I don't speak english, but this people keep on calling my cell phone aking me for the date of my birth and a lot more personal information, and the worst part is that when we ask de identify themself, they refused and hung up the phone.....

June 10th, 2011 JR MO

Ijust got a call from them. Like others I know it is them that has been calling and when I answered and said it was that person (ready to make a settlement) they hung up on me as soon as I identified myself. What is that all about?

May 12th, 2011 Cindy NJ

I get a wake-up call from them every morning. I don't answer of course, but it IS like having a free wake-up service, lol.

May 2nd, 2011 jessica

I have been dealing with this agency for the last few months and they have been nothing but rude to me. I tried making an agreement to send a monthly payment and they said they wanted it in full by midnight or they would put it on my credit report trying to scare me into paying them, but of course since they cannot legally do that since I was agreeing to make payment it did not happen. I had a service 6 months ago and it was never filed to my insurance and it was just taken care of after multiple calls requiring that my insurance co three wayed to them and this agency was even rude to them! If someone is calling them trying to work out a claim then this agency should at least have the decency to work with them especialy when it was not my or my insurance companie's fault, it was the main provider for not sending a claim. This agency needs to just be shut down. They obviously have no manners and do not care that we are in a recession and cannot pay a hospital bill in full.

February 7th, 2011 lee MO

HRRG. some rude ppl.... they need to be shut down or sued...dose anyone know the address to HRRG? in missouri? will i guess it dosent matter all i need is a lawer .. they keep calling for someone thats doesnt even live this number...then there say i know they do .. HRRG is bout to get a rude awakenimg..

February 5th, 2011 Jean Copeland OH

Caller: I have an important message for .............My name is Norman Spencer. What is your name? I want to speak with ............ She wants to speak with me. Tell her to call me back. 'Ax' her to call me. Do you have a pencil? Get a pencil and write this down. 'Ax' her to come to the phone. I know she wants to speak with me. She knows who I am. I am from HRRG. Just ax her to call me or talk to me now.

My comment: I have been getting these calls several times a week at my cell number. I have called all my medical contacts to find out what bill could be outstanding. I will not talk to this unknown 800 number. The caller is always rude and pushy. I don't owe any of my physicians or medical care facilities any money. How can I get rid of this unsolicited 800 phisher. I feel threatened.

January 31st, 2011 Deborah

My mother has been receiving calls from this number stating that she has a balance due on a physician's bill which we have already paid to the original physician. We have proof of payment and the person who received the payment at the original physician's office stated that there was never anything sent to any credit company.

January 5th, 2011 Dee NE

I was seen in the ER Dept at a hospital in Florida while on vacation in March 2009. In May 2009, I received a bill from HRRG for services given while I was in ER. After some investigation, I was able to determine that HRRG was/is a collection agency that TeamHealth used/is using. When I contacted TeamHealth I found out that they had sent my original bill to the right name, right street address, BUT WRONG CITY & STATE!! After clarifying the address, TeamHealth sent me a bill which I paid. Also sent a letter to them explaining what happened.
In regards to those of you who are unable to pay your bills, you need to contact the health care provider (hospital, doctor, etc.) and find out the address that they want you to send a monthly payment to. Then you need to set up a monthly automatic payment from your bank to the health care provider. The amount can be as little as $5.00-$10.00. The main thing is that you pay SOMETHING MONTHLY to the health care provider, and not to HRRG. I have written a sample letter that I have used several times for several bills when I got sick and became unemployed for several months.
Sample Letter:

Attn: Collection Department/Accounts Payable/ Billing Dept.
Health Care Provider

RE: Name: Patient’s Name
Account #: Account number for this health care provider

Dear Manager;

I have set up a monthly payment through my bank, _____________, in (city, state). The bank will be sending (name of health care provider) a check for $__.__ on the 10th of the month starting 01/01/2011. I hope that this arrangement is agreeable with you. If my financial situation allows me to make additional payments besides the monthly payment, I will do so. (If you can set up the automatic payment via your computer, then print a copy of the payment agreement for your files and a copy to send with this letter.)

(You could add, “Please contact HRRG and notify them that I will be making monthly payment to your business office/accounts payable office so that HRRG needs to end any attempt to contact me. If HRRG continues to contact me, I will forward copies of everything that I receive from HRRG to your office.”

Thank you for your patience in this matter.



Also, if you owe money to a hospital, some of them have “Charity Forgiveness” where they “Forgive” your bill because of your unemployment status. You will have to complete a comprehensive financial report; however, it is worth the time. I had a few thousand dollars “Forgiven”. PTL!!
In regards to the telephone calls, you need to keep a log of each phone call, who you talk to (or who won’t talk to you), and what you talked about. It is EXTREMELY IMPORTANT that you talk in a calm, professional, & business-like voice no matter what the caller says. Do NOT get angry. They want you to get angry. Use the broken record technique, such as, “I have made arrangements with ____________Hospital and am sending them a monthly payment. Please contact ___________Hospital for further information.” “Repeat message." “Repeat message again and again and again.” Remember to use a calm, business-like voice. Do not get in an argument with the caller--it will get you nowhere.
As to the letters that state that you hadn’t paid yet—you can contact your bank and ask them to verify whether the check has been processed. If it has, then you can send a copy of the front and back of the check to HRRG (and file their letters without worry.)
I hope that this helps. Yes, I worked for a health insurance company for a couple of years. These hints are some of the things that I learned that make it easier in regards to paying your bills.

December 17th, 2010 Dana Nutter TX

HRRG Again! Enough warnings and BBB complaints. It's time to file a lawsuit against them for harassment and violations of the FCPA.

December 17th, 2010 Resident47 RI

Why stop at complaints, MP? Send the collector a cease-comm and make its very next call too costly. The FTC and many consumer groups explain how.

December 16th, 2010 M.P. IL

Keep getting calls from HRRG for a Amanda who is unknown. Probably get our number because the way telephone listing is shown. They sure don't have correct information for a credir collection agency.!! Another call & i'll report them to the Gov't.

December 2nd, 2010 Resident47

A "limit on notices"?! Yeah, sure. Daffy and Meg, if you haven't seen a dunning letter a week after that first call, and you're definitely their target, that's a Fair Debt violation.

December 2nd, 2010 MEG KY

Received many calls from HRRG. For people that have illnesses and this is the respect you get? Harrassment and no way of paying an debt because the insurance companies don't pay in full. I pay enough weekly and barely get by due to all these extra expenses. They will get paid WHEN I FEEL LIKE PAYING AND NOT ONE MINUTE SOONER! I ignore all calls from them and all I get is a recording left on my voice mail "This is HRRG." no information as to why they are calling. I won't call back.

November 30th, 2010 Daffy MS

Keep receiving calls from 800-567-1757 people are rude do not identify themselves and then when questioned get even ruder. I told them if we owe you money mail us a bill and I will pay it. They claim they have mailed their limit on notices, and either I pay over phone or they attempt to collect thru other means. I refused to hand over my debit card without first examining the debt.
I seriously believe some of those folks are con artist.

November 20th, 2010 Resident47

It's a tragedy how medical billing is often so poorly coordinated and rigged to trap people when they can least afford undue expense and anxiety. Then these collectors, from an industry full of gangland thugs, seem especially keen to punish people in this category. "Elderly Patient" had a fine answer thirteen months ago which I will second.

If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the Federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, and collectors can be sued for their crimes. Learn your rights and first response tactics at FTC-dot-gov. See also your state laws for additional support.

November 20th, 2010 Zee

I had the same experience as the others who commentedon on the service form HRRG . My insurance did not pay them because they had the misspelled name on the form. I was trying to tell them they did not have the right name and give them correct name, then they could file with the insurance. I talk to three people related to a bill they were all very rude, not helpfull, un professional.One hanged up on me. As a result I cut all my businesses with Lewis Gale Hospital who used HRRG.I wrote to the hospital and they do not care either.

October 6th, 2010 KENNETH TN


October 5th, 2010 A. H. PA


September 26th, 2010 Raejean MD

They are calling my cell phone and not leaving messages.

September 3rd, 2010 P. Downing WA

I was in a hospital in WA state last fall. At that time I was told they had to be very careful re medications since someone else with the same name was also there at the same time. I was not surprised when I starting getting calls from Imbs. The first man was rude and wouldn't let me explain there were two of us. He demanded I write a letter stating the bill wasn't mine. I refused and he yelled: If you won't write the letter, then it's yours! - then he hung up. I called back (got the same person) and asked to speak to a supervisor. He cheerfully stated one would call me within 24 hours. Of course, none did. I'm sure he didn't put through the request. The next day I called the number again, got a very polite woman who said I certainly didn't need to write a letter and checked that the birthday and last 4 of the SS# they had were not mine. I gave them no info, just stated that the info they had wasn't mine. She said my # would immediately be taken off. We'll see, but I did feel like she told the truth about removing me from their list.

September 1st, 2010 KGS AR

I appreciate this site, been getting calls from 1 800 567-1757 telling be they are trying to collect a debt; I don't owe any money and did not call them back. Thanks everyone for posting about this scam!!!

August 4th, 2010 Carolyn OH

They call my number asking for a person that I never heard of.
I called and told them to quit and delete my number immediately.
I receive calls 2-3 times week.

July 28th, 2010 SB

They call and it shows a toll free number, and they ask for someone and u tell them they are not home and they leave a number and say camm me pls, I have goodnews for that person. I think they should not be allowed to do that. Do communication thru mail service and stop harrassing ppl. You make payments but they want it in full and they tell you that u can make payments but they still call. It should be against the law!!!!!

July 16th, 2010 Unlisted FL

HHRG - Constant harassing calls. At least once a day for over a month. They do not get it that
I will not respond to this type of call. I am on do not call list. Use mail! Considering contacting an attorney.

July 16th, 2010 Unlisted FL


July 13th, 2010 mark johnson

My job's workmans comp has taken care of that claim

June 22nd, 2010 Joe CT

Its obviously spam cllas because im only 21 yrs old and dont even pay bills
tryin to get money for no reason.....

June 19th, 2010 jp OH

They call at all hours weekends holidays. Message was hrrg we can help.Last call was hrrg calling to collect a debt and get information. We don't owe anyone so we don't answer or return call.Too many thieves out there..

June 12th, 2010 New Jersey PA

Some Indian lady on the phone. Could barely understand what she was saying. I asked for someone who spoke English. She said "pay your bill" and hung up on me.

May 11th, 2010 J R MITCHELL VA

did not give name caller hang up on me when i said that daughter is dead, second caller did not want to say they were a credit collection agency,third caller said they were HHRG Healthcare Revenue Recovery Group (HRRG)

May 6th, 2010 gary OH

if this is the same people that call my work number every other day, it is spam. i called the number the other day and it told me that the number had changed to a new one and it was a 900 number.

May 5th, 2010 annoyed GA

Got a call from them today... Funny thing is I go to a university health center and have been for the past 5 years (and my balance is 0... I checked). I do not currently live in a state where team health operates... nor have I ever! I suspect fraud of some sort and I would not trust these people. I have reported them to my cell phone provider.

April 30th, 2010 denngal CA

they've left a couple messages saying to call 800-567-1757, id'ed themselves as HRRG. I don't owe anything, but I know that the moment you try to respond to any collection agency whether you owe or not, they figure they've got a live one, and keep harrassing you from that point on. I never respond in any form.

I don't have caller ID, refuse to pay for it, and get few calls anyway. I usually answer the phone "mortuary" or "Shane Memorial". If it's a friend, they laugh, if it's a sales call, I tell them I'm there picking up the body right then. They don't stay on the phone long (go figure), and I get a good laugh at their confusion.

April 21st, 2010 PA023 PA

They left a message saying this is a important matter. When I called back, and found out the person they tried to contact does not live here. I asked the lady to identify the company's identity, she just hung up.

April 21st, 2010 Laura

I question the ethics of this organization. They have called and sent several letters stating that my college-aged daughter owes $ for a medical bill. Upon further investigation, I contacted my insurance carrier for an Explanation of Benefits (EOB) and found that we owe nothing. I sent HRRG a letter and copy of the EOB, but they are still trying to collect money that we do not owe. Everyone beware of this organization.

April 13th, 2010 Mary NY

When I called them back (HRRG), I told them they didn't give any details on their bills! Like, date of service, itemization of services, and address of creditor, etc.. Do they actually think people will send money without any details?

April 9th, 2010 joanwalter GA

1st time they called a woman named terry. i asked for supers name and phone number the gave me 800-533-9823, which was a recording, said they would call me back. a call came in about 30 minutes later from 954-377-2628, would not identify himself hung up on me. all i wanted was a copy of bill and who was billing me.

March 31st, 2010 pat OH

these people are nuts they say they want to help help do what I do not owe any bills what so ever they call every day and some times up to 5 times and at 10 pm getting fed up

March 27th, 2010 fer TN

HRRG is a horrible nasty company. I have hospital bills that were paid up and HRRG was saying they weren't. They wanted all my personal info...yeah right. They are not part of the better business beaurea. I have called them three times and left messages for them not to call me or send letters or anything to my work. They still are doing it all. They call at eight in the morning when i work til one am...very pissed at them. I am going to talk to a lawyer Monday morning about harrasement..this is rediculious.

March 11th, 2010 CATRICE NJ

rep name willamenia germain , called with a nasty attitude ..demanding payment for a physicians bill that was separate from the hospital bill .
I informed her that i gave my insurance information at time of visit , she tells me they can't except it because it is an out of state insurance , they can't send the bill ...WTF . So I tell her ok send me the bill and I'll send it to them and they will send you payment , she was only interested in telling me that It was in collections and I needed to come out of my pocket and pay them , which I refuse because first of all it shouldn't be in collections due to the fact that they had my insurance company for the D.O S . and it's riduculous that they won't bill them because their out of state , what kinda crap is that ?? That's why I have ins. no matter what state I live in's a high chance that you may require service outside of that state , and to not bill an out of state ins company is riduculous.When I asked them to send me the bill and I would forward it to my ins company , she then says that they won't except their payment . What kinda mess is that ...hrrg would rather mess up your credit then take a payment in the mail ...they'll return it just to put a blemish on your report . i wonder if the CEO's know of this practice , and that their reps are about to make them go bancrupt..and get alot of negative calls tothe better business bureau about them ..That's my next task , calling better business bureau and submit a complaint regarding the person I spoke to and there business practices period , and by the looks of things I'm not alone .

March 9th, 2010 PAID BILLS KY

This company called, and against my normal behavior of not answering Tollfree Number calls, I answered to hear a computerized voice say, "this is HRRG, please call back at 800-984-9115" no other explanation was made and after reading all of these posts and reports, I do not plan to call them back from my home phone. Like many on this site, I do not owe any medical bills that I am aware of (I will contact my doctors tomorrow to inquire if any of them utilize this company for certainty).

March 6th, 2010 LeaveUsAlone OH

I called and they asked for my phone number, then said, "Are you Katie?" I said there was no one by that name at this number and I do not have any unpaid medical bills, and was told that they would remove my number from their calling list. Hopefully that happens.

February 20th, 2010 Jean NY

My phone rang and no one left a message. I found out the caller and it was some unpaid bill for a cousin who I haven't seen in over 40 years. I set them straight. I am not in default of any bills, so knock it off. They said my number was removed, lets see if this is true.

February 18th, 2010 DON


February 12th, 2010 Us Soldier WA

These people are losers they have no education and no brains, that is why they can only obtain these loser jobs, and they dont even realize that they wouldn't even have a job if all of us paid our bills on time. freakin pathetic. my suggestion change your numbers and make your numbers private.

February 8th, 2010 Kathy

I had no idea who this number was or what they were calling about. I figured just another sales pitch. After reading this site I don't think I want to deal with them. I have no medical bills outstanding and neither my husband or I been to an emergency room in over 10 years so I hardly think I have a bill there. I went to their web site, funny thing when I clicked on contact us nothing would ever load in order for me to contact them. Based on the comments here I am going to send a cease and desist letter first, if that does not work then I will file a complaint and then I will file a law suit.

February 5th, 2010 Glen SC

"Hello, this is HRRG and we look forward to helping you." Helping me with what..a credit card, debt consolidation, etc.? After daily calls, I called this number to dicover that some lady had given my phone number that I have had for 20 years. Does this sound like she wanted to be contacted? I explained to someone at HRRG that I wish that they would identify who this message was directed to, so that I could have avoided all of those other calls. I was told that they could not identify the person for this intended message. Does anyone see a problem here??? HRRG relies on you and me to correct their records!!! Is this what privacy means??? I insisted that the person at HRRG remove my phone number and that I not receive any more calls...let's see if this happens!! The people at HRRG must not understand that we (as a group) get a lot nuisance calls regarding cedit cards, services, etc. and their procedures only add to the confusion!!!

January 30th, 2010 John GA

I myself have had the experience from this "hrrg" with a rude Mr.kemet demanding my card number. My best advice is to get callers name, ask for their Supervisor and file a complaint.(keep in mind the call may have been recorded which can be in your favor!). DO NOT GIVE YOUR CARD NUMBER OVER THE PHONE!Nor any PERSONAL INFORMATION (DOB, SS#)!The hospital should already have the correct info. Get your documents, call the customer service number listed for hospital which rendered your service,(For example: Atlanta Medical Center in Atlanta,800-346-0775, M-F), and discuss with them. OTHERWISE you can file a legitmate complaint thru your local Better Business Bureau, or if you feel there is a strong injustice on your behalf contact you local media(TV or Newspaper) and have it publicised thru there investigative reporters. Also here is a web site to file a complaint with the Government

January 23rd, 2010 Diana

Don't leave message

January 23rd, 2010 Diana

They don't leave a message

January 23rd, 2010 Diana Hudon

Hi. This is HRRG and we look forward to helping you.

January 19th, 2010 yotan MI

I don't have any bills, in fact any bills there would be would be through my dad's insurance and he would get the call. This is my first call from them, thankfully, and I hope there aren't any more.

January 14th, 2010 WNH CO

It's always the same recorded message: "Hello, this is HRRG calling. Please call us back at 1-800-984-9115. Thank you". They never give their name or what it's in regards to or who they are looking for. Viewing all the comments here leads me to believe that someone is trying to scam us!

January 6th, 2010 S.H.

I get calls from HRRG constantly. When I inquire as to what bill they claim I owe on, they just say "a medical bill" They are rude and harassing. I tell them to mail me something stating what I owe and to who. The lady that called yesterday began raising her voice with me and demanded I pay using a credit or debit card over the phone. I hang up on her.

December 12th, 2009 Hope this HELPS

To those that it may concern, hopefully what im about to share with those of you receiving these calls it will clear up somethings.

#1 HRRG/IMBS does collections for the physicans (TEAM HEALTH)whose seen you at the emergency room . That means the doctor bill and the hospital bills are separate. Just because the hospital tells you that your bills are paid in full. It has nothing to do with the Doctor's bill which also needs to be paid separately. Usually after 30 you dont pay or respond to the doctor bill (thinking you paid all your bills and ignored this bill# it will be turned over to the collection agency #HRRG/IMBS# Which does the collections for the doctor/physician #TEAM HEALTH).

#2 When you go to the hospital or doctors office you sign a form that mentions you understand your HIPAA rights. which protects your medical information from others that is not you or dont have power of atterney over you. As a collection agency or any hospital or doctor office they have to identify who is wanting medical information other than yourself. if the person is not you or have power of atterny then they cannot tell you what the call is about or what its in regards to. To you it may be a scam but thats what protects your medical information from being shared to others. so if your mom is ill or other family members are ill and HRRG is calling for that person they wont be able to tell you what the call is in reference to unless you are that person or have power of atterney.

#3 when you're requesting that HRRG send you a bill showing that it is your bill they can only send you a collections letter/statement. you can only obtain an orginal bill from the doctor or physican office that saw you at the hospital. if you dont remember who saw you there then contact the hospital for additional information. As a collections agency HRRG dont not have itemized bills. your bills are expected to be paid in full unless you spoke to a rep there and made special payment arrangements you will not receive any balance statements just because you sent them a payment. It will be your responsibility to keep track of how much you paid and what is the balance if you did not call to make a payment arrangment.

#4 When calling HRRG you are calling them thru a computerized system. in other words they dont have the capability to pick up the phone and dial out numbers. the computerized systems allows the available rep to either answer an inbound call or to speak to outbound call where head sets are provided.

#5 for those of you who say "Im cover by insurance" either thru military or whatever you have coverage from. keep in mind when you went to the emergency room if your emergency was so severe where you didnt have the change to provide your insurance information. then of course your insurance did not receive the bill. 2nd reason you could be receiving it.. the person at the hospital who took your information might have entered an error into the system where the insurance couldnot identify you so of course they didnt pay your bill. so dont blame HRRG that your bill is not paid. They are only collecting on accounts that were forward to them by TEAM HEALTH. so if there is a bill that you are receiving and you know for a fact you have insurance contact HRRG to make sure that your insurance information is a match in their system either they can bill it or you can contact TEAM HEALTH with your insurance information to have it corrected and refiled to your insurance company.

#6 for those of you who has medicare, there are two possible reasons as to why you're getting a bill. one, Team Health didnot have your medicare info so your account was sent to collection or 2nd your balance is more likely your copay and co insurance.

#7 for those of you whoses pending lawsuits once your account gets to collection they dont not place accounts on hold just because youre waiting on your case to settle collections dont have to wait nor will they wait unless you pay your bill. wit that you can provide to your atterney, if you win your case that money goes directly to you.

#8 for those of you who have medicaid 2 possible reasons you could be receiving a bill. one, if Team Health didnt have your medicaid information or 2nd you were not covered on the date you went to the emergency room.

#9 Another thing most of you may be not be aware of is when you go to the hospital and give your insurance information most of the time the doctor/physican office werent given that info by the hospital so your hospital bills get paid but your doctor bills are just sitting there then your bills end up going to collections.


December 9th, 2009 Samantha OH

These morons called me constantly looking for someone I never heard of. Each time they'd say, "we'll remove your number from our list", only to get another call soon after. I just sent a certified cease and desist letter. If I get another call I will pursue legal action against them. I've done this with two other bill collectors that kept calling my number after being advised they had a wrong number. I won judgments against both, not large amounts of money but worth the satisfaction of beating them at their own game.

November 25th, 2009 Mary NJ

We received a letter from HRRG. The number on the letter is 800-984-9115. When my husband called them, they said they could not send us a copy of the medical bill in question. How do we know it is valid? They also said they can not call out and therefore will not call our insurance company to check on the claim. Funny, how so many on this site say HRRG has called them and they have called us too, but they "can not call out"??? Must be a scam if they can't provide you with a copy of the bill.

November 12th, 2009 DMC

Asked to ID what HRRG was and refused unless I forwarded POA. Then asked for my address and again I asked for them to just tell me what HRRG stood for before I gave any information and they would not.

November 10th, 2009 Scam Buster

This is a scam people. They are trying to get information from you to steal your identity. Some of the scammers will come on these boards and say things like "You should pay your debt" (albeit much more rudely than that). Do not under any circumstances give anyone any information. If you had legitimately done business with them, they would have all that information already.

Again, this is not a legitimate collection agency. It is a scam pure and simple. Just hang up the phone and file a complaint.

October 28th, 2009 Lets Sue FL

This company does not bill your health insurance. They tell you that they have filed your insurance but they dont and just transfer you to their colletions. My state insurance commissioner's office informed me it is against the law for them to send your account to collections and treat you as a self paid patient if you have insurance and presented it at the time of service. I have three different patients seen at the ER by one of their doctors and they did not follow up with our insurance but sent the accounts to collections. Then I called and one of their collectors tell me "we bill your insurance as a courtesy but we don't have to" and it is your responsibility to call your insurance we do not do that and if you don't pay your medical bill we will ruin you. These people are insane I am a Federal Employee with the best insurance and never pay out of pocket. Based on my research I've learnt it is common practice for this company to treat ALL its patients as self paid even if they have insurance. I will record my next call and sue them for their billing practices.

October 23rd, 2009 Elderly Patient FL

HRRG is a subsidiary of Team Health and collects on Medical Bills. This is HRRG's website

This is Team Health's website.

Team Health's billing center does billing for all its subsidiaries such as South East Emergency Physicians their websites list all the subsidiaries they collect for. Their bills are for ER Physicians staffed in different emergency rooms across the country. They even send Medicaid, Medicare,and Workman's Compensation cases to their collections this is an illegal practice. Contact the centers for Medicaid and Medicare with a complaint if you are a recipient of these or your local state insurance agency. Also contact the FTC with an FDCPA complaint or an attorney. WHEN THEY CALL RECORD THE CONVERSATION then sue them for violation of the Fair Debt Collections Practices Act. If they call and you ask them not to call anymore then they cannot or you can sue. Get a copy of the Fair Debt Collection Practices Act as it explains all that bill collectors can and cannot do.

My mother had an account with South East Emergency Physician for an ER doctor but she had Medicare, and AARP insurance. She has never owed a medical bill in her life after they billed Medicare they did not bill AARP and sent her to collections. She is 88 years old and they would call all hours of the day and until 9 pm at night for a $32 bill which they did not send to her supplemental coverage. Best advice to anyone experiencing their unfair and illegal billing practices get an attorney keep all your notices and record all telephone calls with them. The more of us who sue the sooner they will stop. If you have health insurance and you are not a self paid patient then they cannot send you to collections unless they are collecting on the balance your insurance did not cover. Also contact your insurance before you pay them any money because they will tell you the insurance was filed when it was not. I have done medical billing for ten years and this is the worse I've seen.

Here is the FTC: to make a complaint for violations

You can also contact your state Attorney General's Office.

Here is Centers for Medicare and Medicaid website

October 15th, 2009 TN Consumer TN

HHRG has been harrassing me since Dec 2008 about a bill with date of service of 11/06/08 (which I do not owe by the way). I am in the process of filing a complaint with the Tennessee Department of Commerce and Insurance. I recommend that all of you do the same. If they get enought complaints, they will either change their ways or not get licensed in your state again.

October 2nd, 2009 Frankie G OH

These people call me twice daily. Sucks because I work nights. I have a sick family member and I don't think it would be a good idea to just unplug the phone so they got me! What really sucks is I know for a fact I DO NOT have any outstanding bills, hospital or otherwise, that they can be calling me about.

September 28th, 2009 ZR

Repeated Daily harassment by telephone over a period of months. Message: "This is HRRG We look forward to helping you" Then automated call ends. I do not have medical debts.

September 15th, 2009 GA GA

toll Free Number...message left said they were HRRG....Its a bill my case they are collecting for a hospital bill. If the hospital had not of overcharged...maybe it would of been paid off by now!

September 1st, 2009 David TX

I get calls from this company all the time. Received one bill in the mail, made a payment and waited for the next bill. Never came. They are very rude, will not let you talk, and even starts the conversation yelling at you. I told them i wanted a statment and they flat out refused. I asked for a manager..."not one on duty". Told them they would not get any more money from me until I see what my balance is. She told me over the phone. I said that was great but i wanted to see in writing the amount owed plus what i have paid on it anyway. They called back a few more times, told them the same thing. No statement...No money. I havent heard from them in at least 4-6 weeks

August 26th, 2009 Anne FL

I keep getting calls from 800 Service. This is HRRG at 1 800 984 9115. My son was hit by a truck in 2007 and some of the bills are unpaid because of a lawsuit. They keep calling here, but that's how they come up on caller ID. 800 Service

August 18th, 2009 michael TN

They keep calling and asking for money that i dont owe.I have sakede them to send me a statement and they say it has been sent and I still havent got one and it has been over a year. Scent the first call.

July 30th, 2009 Perez

People, make sure your insurance paid you medical bills! Sometimes physicians bill seperately from the hospital. I received a bill from the e.r's dr. billing representatives and my account had already been sent to "HRRG" which is a health collections agency. Turns out my ins. co. didn't pay and that's why my bill was sent to collections. I dealt with a female at "HRRG" from the beginning she sounded like she didn't know what she was doing i had to give her my info repeatedly. When she couldn't bring up my account i asked for her name and she said "Nicole Perez" (which was a coincedence because my last name is Perez. I said "what was that again?" she said "Nicole Ramo" I didn't like the fact that she was not being honest about her name so I asked to speak with a supervisor/another worker said she couldn't do that because the computer automatically sends the calls to the workers and I'd have to call back again. I had to call 3 different times! Second time it was still her but she was saying her name was "Elain McDonald" Third time I called I asked the caller "who am I speaking with?" And she just hung up!!! I'm positive that all three times I called it was the the same person because each time the woman spoke she had the same accent. I did my research and i finally got the # to the SUPERVISOR'S LINE AT "HRRG" 1(800) 533-9823 ext. 2630 call and give your complaints about their workers. I hope this helps.

July 28th, 2009 tony FL

just kill them at thier office tommorow

July 27th, 2009 JUSTIN VA

They called me i have on debit that i owe on. If this is a medical collections I'm in the Military what medical bills do i have.....LMFAO......what a joke.

July 16th, 2009 Karen

I've gotten about 3 calls in the past week from what sounds like the same lady

Me: No, she's not in...Can I ask what this is in reference to?
Her: Who are you??
Me: Her sister! Who are you?
Her: HHRG! Just have her call us back

These people are extermely rude, agressive, and of course unprofessional. Seriously, I know druggies with better business/communication skills. They make AOL look like an elite team of well-spoken Einsteins! When they call me again, I'm going to request that all forms of harrassment...oh, I mean communication, be mailed to me.

Let me know if anything works for you.

July 10th, 2009 Ken NY

For those who posted that, when they answer this call and no one is there, that's because HRRG uses a low quality/low cost automatic phone dialer that creates a delay between the time you answer and the time the software recognizes a human voice and connects you to an agent. If you just sit through the silence, you will be connected.

Oh...and they call me every few days, but that's only because I owe thousands in unpaid medical bills. God bless the privatized health care system (cha-ching!).

FYI - HRRG will call any and all numbers that you gave to the hospital when you signed in for treatment.

Keep smiling!!! It's only money.

July 8th, 2009 Melinda PA

HRRG. They claimed I owned money for a medical bill. Which I did pay off and now they will not give me a letter of conformation of it paid off in full. They are RUDE, UNPROFESSIONAL and will give you attitude and hang up on you every chance they get. I want to know where I can report them for not giving me a "paid in full" letter. Thanks.

July 4th, 2009 Theresa Stevens FL

Hi I just now got a call from a place claiming to be HRRG now I found the real HRRG but as a precautinary measure I inputed the number 1-800-984-9115 and found this site thanks for being here its nice to know these scam artists are not going unnoticed. My email addy is if anyone has any added info. Thank you and thank for the website

June 27th, 2009 Lisa WY

They actually got my parents number some how and have been calling them. I have never received a paper bill in the mail and when I tried to call them back, they never answered. A guy named Tim was very rude with my mother and would not tell her what it was in regaurds to. Very shady in my book!!!!!

June 18th, 2009 Joan

The man on the phone asked for my mother-in-law. I told him she doesn't live here. She lives in a nursing home. He asked for her billing address. I told him to send any bills to my address as I am her power of attorney and she has Alzheimer's. I also asked what this was in regard to. He said he couldn't discuss it with me. He said to have her call him at this number- 800-984-9115 and he would discuss it with her. I said she can't, she has Alzheimer's. He said to have her call him to tell him it was okay to talk with me about her business. I said SHE CAN'T, she has Alzheimer's. He said for me to send a copy of my power of attorney to him and he could then talk to me about this. Please note: not once did he ask me to do any of these things, he told me. He didn't identify who he was or what company he was with until I told him I wasn't giving him anything and ask him just who he was and who he was with. He said he was with HRRG. I asked, what is HRRG? He said it is Healthcare Recovery Revenue Group. I asked, so what do you do? He said, just have you mother-in-law call me and hung up. We are blessed and DO NOT owe any bills for my mother-in-law. The last medical bill for her was in late 2008 and it has been paid in full. I know full well because I wrote the check! I pay all of her bills and promptly! The man, not gentleman, had a rude tone which does not go over well when trying to get money out of someone by the way. Somebody needs to do an inservice or two with that company.

June 16th, 2009 Kathryn KY

Very obnoxious people. I said I haven't received any paper bills in the mail and that I would never pay anything over the phone! This lady got a major attitude with me and I hung up on her. I couldn't find them on BBB. The crazy thing is, how would they know that I visited a certain hospital on a certain date. I know I don't owe anything for a fact. The scary thing is that they have access to that information somehow!!!

June 15th, 2009 TERM

Are these folks another Allied Interstate? Just got those annoying folks off my back now this!?!?!?

June 15th, 2009 Kelly CO

Have recived over 5 calls now. They say "they are not a telemarketer" and to please call back.

June 14th, 2009 anominous FL

this place is a collection agency...the managers are david friedlander and judy if you sue make sure you sue them also

June 13th, 2009 Don Ruger NY

We have recieved at least 2-3 calls a week from this numer above identifying themselves as HRRG ,with no informaton as to what it's in regards to. very very annoying people

June 12th, 2009 Khristina

Lovely, the contacts information listed to contact online is and when I email it said it's not a valid email

June 12th, 2009 Khristina

These people should be turned in, I have asked to speak to a supervisor several times, they say their isn't one available, they won't take my number for one to call me back nor let me leave a message for one. One lady (if that is what you can call her) told me that "as a mother you should" and the other lady hung up on me. One gentleman promised to send me something in the mail so I would understand what they are talking about and I never received it...I wish I had this companys Corporate number.

June 4th, 2009 Whoatemypiano

I got a letter from this company in the mail about a month back. I called the number given and it was a spanish number so I had to look up the english version. I called and talked to a lady named Erica. She wasn't rude or anything, but she didn't have a clue what she was talking about. She asked if I lived in Florida, Georgia, Alabama, etc.. I kept saying no. She asked if my birthday was 04/15/52.. (I'm 21 years old). Asked if my address was (such and such).. So basically she was randomly asking questions to me to figure out who I was and why I was in their system. I would not give her my birthday or SSN, but when she looked up the address that the letters were being sent to, she said I was nowhere in their system. Problem solved, right? WRONG! I got a letter a few days ago from the company again.. This is ridiculous..

June 2nd, 2009 DC KS

Collection agency. Called my home looking for the previous owner. I explained as much and the woman on the phone was very polite. We'll see if the calls stop.

May 27th, 2009 O.W.

thank you very bill is paid,I owe them nothing.

May 27th, 2009 FDCPA CA

Calls are coming from Healthcare Revenue Recovery Group, LLC, a Florida corporation allowed to operate in California. Their mailing address is 1801 NW 66th Avenue, Siet 200C, Plantation, FL 33313. According to Fair Debt Collection Practices Act, you can stop the harrassment by sending the agency a certificed letter expessly requesting that they ceasing calling you. Check the Act for details on how to write your letter.

May 21st, 2009 A.Black

Somehow they have my cell phone number which doesn't identify who's calling, just the number. Because it's a number I don't recognize and it's during my daytime minutes, I don't answer; just check messages later (when it's free). But they call about 12 to 15 times a day. And they cannot tell me the timeframe of so-called hospital bill. And yes they do require that you give them personal info (such as SSN) before they tell you why they called, even though THEY CALLED YOU.

May 19th, 2009 A.Stenson

Privacy Director from HHRG no one spoke

May 8th, 2009 Henry 5230 Canada

For the last 15 years I've received ALL of my medical care from the V.A. , yet I'm getting calls from this number! Wonder how they will explain that in court?

May 5th, 2009 andreus wright TN


May 2nd, 2009 Alex

Just got called by them—almost 9pm at night. The woman on the phone was polite, and when I said I wouldn't pay anything over the phone, she was perfectly nice about it. She provided me with what is apparently my "account" number, with the address where I should send the check, but she told me that I wouldn't be able to receive an itemized statement until I paid the amount in full. Is it just me or is that sketch? I'm calling the hospital that this is supposedly a payment for—they do have the date and the location right, and I did receive service there at that time, but all the documentation and paperwork I have say that I paid all the bills in full. There's something not on about this.

May 1st, 2009 100 KY

I AM #BUH 100!!!!!!

May 1st, 2009 Collector KY

Pay up, BITCHES!!! Haha Hahahaha!! HA!

April 9th, 2009 Sailin NJ

Might I suggest call block. And who cares about a fico score except the folks that work for them.
In spite of all things Cash still rules the day.
In the info age, go low tech, and use call block.
In the worse case change your number. These folks are known
for re-aging debts they buy for pennies on the dollar.
Thanks for letting me know about this company.
They go right up there with the rest of them robbing people blind.

April 4th, 2009 collector FL

All you people complaining pay your damn bills!!!!!!!!!

April 1st, 2009 cc IN

don't know you quit harrasing me & my family.

March 18th, 2009 Bachir

Called them back and they said they were looking for so-and-so who has never lived here and immediately removed me from their list.

March 18th, 2009 Esti Allina Israel

HRRG is the collection agency for TeamHealth. If you've had service from TeamHealth, contact TeamHealth if you get no satisfaction from HRRG. I'm adding this here so it's at the top of the comments here. I had to read very far down to find this useful information.
Don't ignore it because your credit rating can be negatively affected. I found out that my insurance still had not paid the TeamHealth bill. It was automatically sent to HRRG, even though I've been in constant contact with TeamHealth and my insurance to ensure that both sides had the info that they needed. So, call TeamHealth billing dept. They are very polite, helpful and pleasant on the phone from my experience. I put my full name here (Esti Allina-Turnauer) so that you can verify that I do not work for either TeamHealth or HRRG. TeamHealth phone: 954-475-1300. Also let them know what your experience with HRRG has been.

March 18th, 2009 Esti Israel

I have been getting messages from this number every week, different days,
and different hours, for many weeks.
I once tried to call back and got nothing - no voice mail or call routing
system. They leave a message saying they are 'HRRG' and to please call them
back. Nothing about what it's in reference to. No agent's name. No other
info whatsover.

March 14th, 2009 CHRIS DIXON TN


March 13th, 2009 No Name either NC

These people call my mom's house twice everyday. It's always the same recorded message: "Hello, this is HRRG calling. Please call us back at 1-800-984-9115. Thank you". They never give their name or what it's in regards to or who they are looking for. Viewing all the comments here leads me to believe that someone is trying to scam us!

March 12th, 2009 Lisa TN

Thank God for this site and for all those whom comment on this number!!! I received a call from this number, and I had no idea what it was concerning, until I went to Google serch and was directed to this site.

I DO NOT owe any amount of money to any medical service provider, of which I informed the caller of this!! The woman was VERY rude to me!! I would suggest that everyone ignore this call and report it!!!

March 10th, 2009 dustin burgette OH

why are you calling my phone for leslie clark/

March 9th, 2009 NotGiving

Call was for a Dujon Wright, not me. Told them this was a business number and to please stop calling. The lady was very nice.

March 8th, 2009 Janet NJ

These people call me every day. When I try to return the call, I am given another number to call which costs 99 cents per minute. I do not owe anyone money and would appreciate it if these people would stop calling me!!!!!

February 12th, 2009 Joe PA

Automated message said "a representative will answer this line in a moment" receiving these calls everyday on my cell phone at 6pm

January 30th, 2009 Corey Delia NC

How can I get them to stop calling my Mom, who resides in a separate residence?

January 30th, 2009 Corey Delia NC

My Mom took this call and they said that I needed to call them. The person who called said their name was Christina.

January 7th, 2009 inkpot FL

Message identifiedcaller as HRRG. When I called 1-800, would not identify what they were (internet ID-medical collection agency). I refused to identify myself or my phone #. Hung up.

January 2nd, 2009 C IL

I got a call from this number - voice mail only left the last part of message (...HRRG Call us back) which was automated. Few days later, number called again while I could answer - some lady on phone demanding to speak to me. I asked what it concerned. She said she couldn't say until I verified that I was the person she wanted to talk to. I said I wasn't gonna do that until she told me what the call concerned. She said, "well fine then bye". b*tch. Looking up, they're trying to collect money from me. I don't owe money - I have the paper trail in regards to the events that happened and I don't owe anything. These people call up strangers and demand money when they don't owe it?!

December 11th, 2008 Christine TN

Told them I filed a complaint against Stonecrest hospital in Smyrna Tn. I also stated that debt can sit on my credit until Hell freezes over.

November 5th, 2008 lg TN

they are calling a business phone. I attempted to call them back to inform them but it goes directly to a busy signal after it sounds like it is being answered. Get your act together or quit hassling people....

October 23rd, 2008 ... MD

Healthcare Revenue Recovery Group, LLC (HRRG)

Their number doesn't show up in Google because they put it in their page as a graphic rather than text. The voicemail message was cut off at the beginning, so all you might hear is: "...RRG. Please call us at 800 984 9115".

October 8th, 2008 Skye

They call me, I send payments and my payments are not cashed by my bank, then they call again and leave an urgent message to contact them. I just called back after making a third payment, which they claim they did not receive and the gentleman was very rude and blamed my PO, but he forgets my return address is on the envelope. I told him I would no longer send payments unless he sent a statement and then he threatened me.

September 18th, 2008 Nancy Lewis TX

HRRG called me - they had incorrect information. Last time they called I told them I had never received the bill they were calling me about. I said if they want to be sure I received a bill, send it to me certified mail or registered mail. They were rude and accused me of refusing to pay the bill (that I most likely do not owe) and hung up on me. If they report me to one of the credit bureaus, I'll sue their ass.

September 8th, 2008 Carolyn FL

My son Todd Downing is awaiting a decision on disability. Hrrg is constantly leaving messages on my phone. I am quite annoyed by this. My son has zero money. I am helping him out. The hospital has forgiven his debt, but HRRG is constantly harrassing us. They are so incredibly annoying. Help....

September 8th, 2008 Carolyn FL

HRRG is continuously harrasing me at my number (941) 371-3050. They even call on Sundays. My son who is awaiting social security disability has a hospital bill. He has absolutely no income and has informed him of this. The hospital has forgiven all his bills but HRRG is on a constant tangent to get blood money from a stone. It is most annoying.

August 19th, 2008 Christa FL

They called more than once asking for my mother and I answered, I even took a number from them once. My mom says she has no idea who they are. Just now a lady called from them and asked if I could take a number from them, I had said I already had a number from them... Somehow they knew I was her daughter.. She said "LOOK YOU CAN'T TAKE A NUMBER FOR YOUR OWN MOTHER?!" Then I told her off and hung up.. :/ I'm pissed, I am going to call them back and tell them all of. Seems like they only call for the women in the house...

August 11th, 2008 MoMom MO

So far I have just received the computer generated message, "hello, this is HRRG..." We don't answer 800 calls. We have no outstanding medical bills...insured and paid up! After reading others experiences, I don't believe I will return the call. Sounds like a harrassment scam to me!

August 8th, 2008 E TX

Never agree to pay anything over the phone, whether you owe the debt or not. Tell the caller that you are disputing the stated debt and that you request written proof that the debt is yours, including orginial claim, account number etc. Under law any agency attempting to collect a debt must provide you with this documentation. You should also follow up your verbal request with a letter stating 1: You are disputing the debt and request documentation be mailed to you within 15 days and 2: To state that are not to contact you again by phone either at your home or your place of business. Send this letter certified mail with signature receipt requested. Keep as much documentation that you can. . .copy of the letter, the signature receipt, time and dates of calls, who you spoke to etc. Check on line, but there are alot of States that allow recording of phone calls.

It is funny how quickly these collection companies will back off when they know that you know the laws and are not scared to enforce them.

June 23rd, 2008 Eve IA

I recieved a call from a man who treated me like I was stupid when I told him that I had no clue what he was talking about. He called me at work and each time I explained to him that I had no clue what he was talking about his tone of voice would rise till finally he said that he was going to put down on the computer that I was uncooperative, but before he could finish I hung up on him. I don't like being treated like I am not a person. The Dr's Billing agency had an address on me from almost 6yrs ago when I had been in to see the Dr. in Aug. of 2007. No bill was ever received by me and the person who called me would not listen to me either. So, I have made the decision to file a complaint with the BBB to make sure they know that I too can be mean. I am also placing a complaint against the so called "man" that called me.

June 21st, 2008 David

Very rude woman. "Merlin Please", "Just a minute." "Hello-o-o-o..., is Merlin there?" "Just a minute", Said I. "Is this Merlin?" "No", I said. Click went the phone.

June 13th, 2008 Cocnernd PA

Collection Agency

June 6th, 2008 Al

These bastards have been calling day and night weekends too for over a year. My work told me that they took care of this. I'm not paying them a dime it was a work related injury. They usually hang up on the anwering machine, I unplug the phone if I see their number come up. If they do get to leave a msg. It is a recording HRRG bla bla bla.
I hate credit collectors they are the lowest scum on earth. Rude and ignorant bastards.

May 5th, 2008 stevew AL

I received a call from hrrg for my mother. Called them back, told them she had died in October, they wanted a copy of the death certificate. I had to ask them who they were and what was this about, they said they were a collection agency and couldn't give me any more info on the matter. My mother had been in the nursing home for almost 2 years, she didn't owe anyone. They said that all bills had been mailed to her home address, I have been living here for almost 2 years and nothing labeled hrrg has come here.

April 28th, 2008 Joan Hampton TN

HRRG is calling about a medical bill totaling $34.00. Which wouldn't be unusual except my father is dead and the date on the bill is for treatment received 2 weeks after my father's death. The people that call me refuse to identify themselves and refuse to connect me with a supervisor. They are very rude.

April 19th, 2008 Toni FL

This company does not follow FDCPA guidelines, required by the FTC. They are required to disclose that they are a collection agency and that this is an attempt to collect a debt and any information obtained will be used for the purpose of collecting the debt. I spoke with my attorney today and he suggests I sue them.

March 18th, 2008 E.

They called, never left a message.

March 12th, 2008 Jen NC

HRRG called today from the number 800-567-1757. Threatened to sue. We have made payment arrangements with our local Hospital for cash payments but according to them the doctors branch out on their own and don't even send out bills, they just go straight to HRRG to get their money. Anyone else ever been threatened to be sued? Get this, collection companies will go online and print out what look like legal court papers threating a lawsuit to scare people into paying. IT'S A SCAM! Look those papers over carefully if you get any. 99% chance they have NOT BEEN SIGNED. They are false. Just sent to people to scare them into paying! Here is an idea. These doctors get only 10 cents on the dollar, and HRRG gets the rest. Go online, print out some bankrupcy papers, and send them on over to HRRG. Tell them I can either give you 30 cents on the dollar for what I owe or I can fill these out and youwon't get a dime. It might just work...

March 6th, 2008 Jason AL

Recieved a call from these people several times at home and now once on my cell. I've had my phone for 2 years now and someone called asking for a name I've never heard of. They left a message previously saying "We look forward to assisting you in this matter."

March 1st, 2008 Keann GA

Karl, if the hospital or the Dr. hasent sent your bill to the insurance company within 6 months of the services rendered then you dont have to pay them at all. Its on them. Thats what my insurance company told me. Sue them!!!! This is the first call I have gotten from them.

February 28th, 2008 Mom from PA NJ

This company is absolutely ridiculous. They are calling over a bill that my insurance already settled. I have told the 3 times now that this was taken care of, and they still call. They are rude and harassing. Stop calling me or my lawyer will be calling you.

February 22nd, 2008 zzoaozz TN

This is HRRG a medical billing collection agency. I just got off the phone with them. These creatures need to be reported for harassment. They just called me at 08:00 pm. I had a bill from our local er that the hospital filed with the wrong insurance. I told him I would handle paying the remainder of the bill now that it was corrected when I received a paper bill. He said he would write that I refused to pay.

Now that I think about it, I am completely ticked and I'm going to call them back and let a supervisor have it.

February 19th, 2008 NOYFB TN

Well, they've had written notice not to call me, and the company they are collecting for is supposed to be dealing directly with my attorney. It's time to slap them with a big fat harassment suit. I think I'll ask for the statutory max which is $25000 here.

February 18th, 2008 Jan OH

This number keep calling my house and never leaves a message. Mornings, evening, and weekends!!

February 6th, 2008 james TN


February 1st, 2008 bill FL

The general manager of that company is david friedlander,, his home phone is 954 340 1178. it is a collection agency for medical bills.

January 24th, 2008 N GA

A representative will come to the line in a moment, then it hung up.

January 23rd, 2008 JRH

They are calling a BUSINESS PHONE with this recording. They have called my company's number at least 30 times in the last month. Since we do not accept recorded calls, we have hung up every time.

January 14th, 2008 Karl DE

these jerks called me like 10 times a day, demanding i pay a bill, that was supposed to be turned into my insurance company. my insurance company has no record of ever getting a bill from them. this is back from march of 06, they would get extremely rude with me and would hang up. id call back and try to give them my insurance info but they never did anything with it cause i just received the same bill but now from a different collection agency... i wish i could go down to florida and kick their ass!

December 8th, 2007 Justin WA

Healthcare Revenue Recovery Group (HRRG) is a division of TeamHealth, the nation's leading provider of clinical outsourcing services. HRRG arose from a need that hit close to home: TeamHealth

November 27th, 2007 Amy

This is a medical bill collection agency called HRRG.

October 27th, 2007 Ohio OH

Received a letter today regarding a "debt" I supposedly owe to HRRG. Said I was responsible for "Physician Services". The creditor they say to be representing is called Paragon Contracting Serv. and They say I owe them over $800. I tried calling the 800 number they gave me to see what this was about, but the line was busy as though it was off the hook. When I called the spanish number I held the line for ten minutes and then it hung up on me.

I haven't the first clue who these people are, but I smell a rat. My medical insurance is top notch, and I don't owe anyone a dime. I tried to google search Paragon Contracting Serv. and all I got was an email service company out of Knoxville, TN. This seems to have all the ear marks of a scam. Any help would be greatly appreciated.

October 19th, 2007 joe FL

Their computer modem dials my cellphone at least 5 times aday ,, really rude people there deny the possibility of it happening ,, going to try to find out who principal is and start e-mailing or calling him every day

October 15th, 2007 bea33

I can not find anything on this number. Called the number and it said was HRRG, and asked me to hold because all agents were busy. The Better Buisness Bureau yeilds these results:
Texarkana Emergency Medical
(800) 984-9115
PO Box 189053
Plantation, FL 33318

IMBS Collections
PO Box 5406
Cincinnati, OH 45273

IMBS, Inc.
(800) 984-9115
PO Box 189053
Plantation, FL 33318

Nothing about HRRG - beware. Here is thier website

BUt they are not found on the BBB website. Not sure what this is. I will be filing a complaint.

September 29th, 2007 Steve O FL

These people suck, they call day after day. I tell them the person they are looking for never lived here and this is a new phone number-they want my ss# and dob to prove its not the person they are looking for.fuck them.

September 26th, 2007 Aprilgrrl VA

When I answer no one is there...

September 21st, 2007 CRYSTLE

i called them back at the number at the TOP of the page.. and STRAIGHT GAVE IT TO THEYRE ASSES. i'm still a minor as of the date on the post.. but if the call has to do with me then i feel its my business to know and the B**** was rude up the ASS but i fixed it =) HAHAHAHAH SUCKERZ

September 15th, 2007 JJ FL

these are the scumb of the earth.when you were in school did you here anybody say'when i grow up i want to be a bill collector'?they are alcoholics,drug users.divorcees,loosers who cant do anything else but sit on their chain smoking ass and call people.ever go to a party and have somebody admit they work for one of these places?>??

September 15th, 2007 Johnnie FL

send them cert letter disputing the bill.tell them its thir responsibility/your right for them to prove its your responsibility.if 30days goes by and they dont send cert letter 2 telling them to stop all collections,remove your debt from al reporting agencies.IT WORKS

September 15th, 2007 Johnnie FL

if thjey call your record them, or tell them you are even if you dont.ask them who is their regulatory agency contact,its the ftc, they are obliged to give your its number.then go to this fed site and file a complaint everytime they call$.startup

September 12th, 2007 S.W. SC

I didn't answer - was on phone & didn't recognize caller-id. They left a voicemail asking someone I don't know to return the call.

September 10th, 2007 sar

They are a medical collection agency calling for someone I have never heard of. I called them and told them to stio0p calling my number. Very rude people

September 7th, 2007 D.Aives FL

Send them a cert letter stating they have to prove this bill is ytours.If 30 days passes without action they muhst remove the bill from collections/credit bureaus. see the attatched
use the complaint form at to send the federal tradse commision who regulates them notice of this violation. IT WORKS

September 6th, 2007 Celeste VA

Called back and they knew it was me.

August 29th, 2007 D is their least the one they sell their services on.

August 28th, 2007 james

these people are a medical collections agency. they go by HRRG.

August 28th, 2007 Laura TX

Ok who are these people??? They call all the time for a girl named Crystal and I keep telling them "I dont know any Crystal Addams" I really wish they would stop calling what do I have to do to prove to them I dont know that person. STOP! CALLLING ME!!!

August 14th, 2007 al

They are SUPER rude. I wanted to choke the ladie that called for my brother because she wouldn't give me the message she wanted me to give my brother. Hmmmm. Makes sense. Then I called back and some guy answered and knew I was the brother and I wanted to be able to put my fist through the phone to smack him one time.

August 13th, 2007 Info.. 00 Puerto Rico

People, if you receive phone calls from IMBS or HRRG (same company) call them back, this is one of the larges collection agency for doctors and hospitals. They can really do damage to your credit if you dont pay...

August 13th, 2007 RF GA

We have been getting about two calls like this a week. A close relative has undergone extensive medical procedures, but all bills have been paid. Based on what I read here, I will not be calling these people back. We don't call back unknown numbers anyway.

August 9th, 2007 penny

they leave messages that this is not a solicitation call it is an important matter. with my name hello if it is a medical office collection agent then it should be in my husband's name that is who our insurance is in and who any copay bills come to from the hospital

August 7th, 2007 Denise

They called the resort I am staying at and left a message for me to call them back so when I did it told me to hang on and my call would be take my call in which order it was received so I wait and I get another message telling me to either leave a message and they will call me in the order they got my call! LOL Then it told me to call back at normal hours!

July 30th, 2007 JEG

Called back - woman could not tell me what kind of business it is. Wanted me to give her information. Sure right!

July 17th, 2007 pap OK

Called me, as publisher, trying to contact and obtain unlisted number of an author.. refused to identify company.. said "personal business".
I called back got rude reception and no information.

July 12th, 2007 d TN

This is the second time these idiots have called. This time the message said, "A representative will be with you shortly. If you cannot speak at this time call 800 984-9115." So I held, and the representative asked for someone who doesn't live here. I told her that, but she got off the line before I could ask her to correct her records. She never did identify the company, either.

July 9th, 2007 tlc

keeps calling - we don't answer calls from unknown 800 numbers.

July 5th, 2007 d TN

message on answering machine is recorded; doesn't state who they're looking for, says only "We look forward to serving you." pass

July 2nd, 2007 jon MO

company called me today, first time i have been home to answer, but have seen on caller id several times. told me who they were, and that they were collecting on an account from 05 (which my wife paid.) asked them to send me a copy of the bil or an invoice, lady got very rude and said that it was collections, so there would be no more bill. told her i would call the hospital before i gave them any money.

June 28th, 2007 Sasha KY

At first I didn't think anyone was on the line, it was a long pause. Then a recording started.

June 8th, 2007 Terry TN

Medical collection agency? SO FUNNY! I am covered up to the wazooka!
Debt consolidation agency? I owe no one one dime. I have no home mortgage, no loans and only use debit cards.

June 7th, 2007 DIZ ON Canada

They left a voice mail. I called back and they wouldn't tell me what HRRG stands for. So I hung up. If this is truly a medical bill collector - it is probable for my husband's ex-wife or his irresponsible son.

June 2nd, 2007 Angel

They call all the time regarding unpaid medical bill. They are a hassel and are very rude. I never answer a number I don't know. They left messages for me to call immediately. They won't stop harassing me.

May 31st, 2007 Stacie NC

These folks call at least 3-4 times a week. On my CELL PHONE. Unfortunately, I got someones old number. I have told them several times the person they are calling for does not have that number. Today I answered in my best chinese voice. hahaha They hung up.

May 24th, 2007 paranoid MD

I got a call from this number telling me that I had an unpaid bill. I told them that the bill had been paid and offered to fax a copy of the cancelled check. I was given a fax number (954-584-5604) with an area code from Brouard county in Florida. Neither I nor the creditor in question is anywhere near Florida.
I asked who the caller represented. The caller
said that she was representing the creditor. She did not mention a collection agency. I will notify the reported creditor of this call.

May 10th, 2007 Gloria

Recording on my answering machine- calls almost every week-day between 5:30and 6:00 pm. I never answer the phone until I know who's calling. Recording just says it's "important".

May 2nd, 2007 Buster FL

Called our place of business asking for an employee. I told the man(who by the way was actually very polite unlike the rest of the bill collectors) he worked in the field and cannot be reached at this number. I'm pretty sure it's illegal to call an employer about collections, but could be wrong...

April 28th, 2007 Lisa Nichol

Caller refused to identify company or nature of call, lied that it was of a personal buisness, called back # , and answered as HRRG, would not identify company as acollectons company

April 6th, 2007 Doug MO

These people call every day and I don't owe any medical bills. I never answer anyway

March 14th, 2007 Muscdogsf

automated recording left to call an 800 number

March 12th, 2007 lisa TN

They called asking for personnell info said hhrg but didnt say what they do. when i clled them and ask she hung up!

February 23rd, 2007 nick PA

when i called back they were extremely rude,,,extremely rude..
Bill Collector for medical bill..somehow they knew my name as soon as i called, wierd because my phone is in my wifes name

February 17th, 2007 Rick FL

caller id UNKNOWN, left message from 800-984-9115. Rec'd this call every Saturday. SPAM CALLER!

February 7th, 2007 Jamie FL

Left a message for my wife, said it was following up a letter they sent. When she called, she found out they were a collections agency (for a medical bill (which had been payed)).

February 1st, 2007 Gene

The message was "This is not a telephone solicitation, please call 800-984-9115 regarding an important matter"

January 26th, 2007 Loriol

message left on answering machine to call HRRG. It was an important matter. We don't call 800 numbers with names we don't recognize

January 12th, 2007 Matt SC

number came up on my caller ID, but I never anser 800's. I called the back and they answer as HRRG????? but when I google it it only comes back as IBMS

November 14th, 2006 lkb

called about medical bill nonpayment.

collection agency for physicians service in Terre Haute In.

Fax number is 954-584-5604

November 7th, 2006 MIchelle GA

I didn't answer becase I didn't recognize the number. IMBS is a collection agency for medical offices.

October 27th, 2006 Lin

Left message on answering machine for my mother to call. Said they were IMBS, whatever that is.

September 22nd, 2006 mel

every time they call they wake up the baby and when i answer NO ONE is there