chase
chinese
scam
bank
account
card
morgan
english
jp
customer
voice
Calls early morning and afternoons. Robo call "This Is JPMorgan Chase " in English switches instantly believe Chinese, scam call beware
New York
 4days
Recording just talks in Chinese language, DHL notification?? Received numerous calls from this number since November, 2018.
Pennsylvania
 1week
CALL
MAHALAKSHMI
 Jun 03rd, 2019
THIS IS JPMorgan Chase'S Fraud Prevention Number.
DO NOT assume that your Caller ID is correct.
DO NOT call back a different number given by someone with 800-935-9935 on your caller ID.
DO tell caller you are hanging up and will call them back, regardless of what caller says.
DO call 800-935-9935 directly, then and only then can you be certain you are taking to CHASE.
Washington
 May 29th, 2019
Got a call from this number posing as chase fraud protection. They left a voicemail telling me to call back 1-800-945-2000, which is another fraud number.
Texas
 May 15th, 2019
‭+1 800-935-6873
 May 10th, 2019
A Chinese robot claim to be from Chase. Strangely the number match Chase's official number. I didn't call Chase because I don't have any accounts with them.
 May 10th, 2019
Typical Taiwanese scammer call. blocked
California
 May 09th, 2019
A Chinese robot claim to be from Chase. Strangely the number match Chase's official number. But Chase confirm no call was made to me.
California
 May 09th, 2019
Multiple calls from this number over and over and over again!
 May 08th, 2019
been calling me for a few weeks now, i’m blocking the number!!
Illinois
 May 08th, 2019
Blocked this number - scam call
California
 May 08th, 2019
Chinese Scam! False Chase Morgan Bank. Block this number!!!
Arizona
 May 07th, 2019
Voice mail in chinese dialect [allegedly from] Chase.
California
 May 07th, 2019
scam phishing call. do not answer
Florida
 May 07th, 2019
After receiving numerous calls for almost a year now from strange numbers leaving even stranger voicemails IN CHINESE I got this call today which looked legit so I answered but no one was on the other end and then they left a new voicemail IN CHINESE again. WTF!
California
 May 07th, 2019
They called and the same robotic Asian recording from different States and different numbers. Ignore the calls do not answer or play the game and waste the hell out of their time.
Texas
 May 07th, 2019
Chinese scam caller, leaves voicemail
California
 May 07th, 2019
This number called 8 times in the span of 15 minutes. On the last call, I finally picked up. They said they were from Chase bank fraud division and that my card had been compromised. I have no chase card. They abruptly hung up on me.
California
 May 07th, 2019
Chinese SCAMMERS - rejected the call.
 May 07th, 2019
chinese robot
California
 May 07th, 2019
7:18 am call...did not answer. Researched & found this info. Scam Asian caller trying to get debit card # & pin because my acct had been compromised. Um.....I do not have a chase bank acct. F*ckin losers.
Arizona
 May 07th, 2019
Called but I didn’t pick up the phone. Left me a voice message in oriental language (maybe mandarin) did mention JP Morgan Chase. Sounds like a scam to me
California
 May 06th, 2019
A woman speaking Mandarin claiming to be from Chase bank, they are spoofing Chase's fraud department number
California
 May 06th, 2019
Scam! Asian voicemail left for me in the USA! Legit Chase Phone number though, so they are Spoofing it somehow :-(
Utah
 May 06th, 2019
Seems to be a legit Chase number but is somehow being used for phishing. Do not pick up
New York
 May 06th, 2019
Just got a phone call from this number, I did not answer. A 2 second message in Chinese was left in my voicemail.
Indiana
 May 06th, 2019
Scam- do answer or call back.
Maine
 May 06th, 2019
Called and was talking in some Oriental language I hung up but I called back got someone in English and they tried to say they were Chase Bank and they wanted my account number and pin because my account has been compromised
Tennessee
 May 05th, 2019
Called and we're speaking to me in some Oriental language so I hung up but I did call them back and they tried to say that they were Chase Bank and that my credit card had been compromised and they actually asked me for my credit card number and my PIN I mean come on who doesn't know better than that you I told her she could get down on her knees and **** me I hate people always trying to get something for nothing I hate nothing more than a thief
Tennessee
 May 05th, 2019
A message was left today. All in Chinese, but it did mentioned Chase. Glad I didn't pick up phone.
Tennessee
 May 05th, 2019
They let a message saying they were Morgan Chase Bank, then it was in another language.
New Jersey
 May 04th, 2019
Got this call from a few different numbers now. Send it to vm, and it leaves a robocall in Chinese. I don't speak Chinese. SCAM.
California
 May 04th, 2019
I received a call saying it was my employer's insurance department, but under the previous company name. My insurance would send letters, not call. This is really fishy and now that I notice this number is linked to multiple people for different reasons, this is definitely spam.
Texas
 May 02nd, 2019
Two calls, one voice mail in an oriental sounding language.
Minnesota
 May 01st, 2019
I received three calls last night from 1-800-935-9935; I answered the 3rd call. "Chase" was calling to inform me that my debit card was being compromised in Florida and gave me a list of pending charges that of course were not mine. The caller even had my name and address correct. Still thinking the call was legit, I asked what they had as the last four digits of my card trying to find out if it was my card or my husband's being compromised. The guy gave me 4 numbers that were neither my husband's nor mine, so I told the guy that I didn't think his call was legit and that I'd call him back after investigating. I called the number on the back of my card and sure enough, there was no issue with my account. Thank goodness I didn't give away any information. Freaking thieves.
Oregon
 Apr 24th, 2019
SCAM - don't answer - don't call back
Maine
 Apr 05th, 2019
‭+1 800-906-1595
California
 Apr 01st, 2019
This number is a total scam can’t speak English I don’t give you the name of the company but they’ll take your Social Security number trying to get you a mortgage all a scam I’m so tired of these people praying on old people and dumbasses
Wisconsin
 Mar 27th, 2019
Received an email from what looked like Chase. My spouse has 2 accounts. At least email look valid, but does not have the account holder or the last 4 credit card numbers like all of the official emails. Didn't even have any awkward grammar like most scam emails. If I didn't check with Chase via the number posted on an invoice I might have called this number 800-935-9935.
"Chase: Your address change is complete

Dear XXXX X XXXXX:

As you requested, we've updated your address.

If you didn't make this request, please call us immediately at 1-800-935-9935. You can reach us anytime. If you did make this request, no further action is needed.

You can verify your address online
If you have a Chase Online User ID and password, you can verify your address change on chase.com.

Thank you for being a valued customer.

Sincerely,

Customer Service Center



E-mail Security Information
Email is intended for: XXXX X XXXXX

If you have concerns about the authenticity of this message, please visit chase.com/CustomerService for options on how to contact us.


ABOUT THIS MESSAGE:
This service email gives you updates and information about your Chase relationship.

This email was sent from an unmonitored mailbox. Go to chase.com/CustomerService for options on how to contact us.

Your privacy is important to us. See our online Security Center to learn how to protect your information.

Chase Privacy Operations, PO Box 659752, San Antonio, TX 78265-9752.
© 2015 JPMorgan Chase & Co."
(Also posting to Facebook.com/ThatsTotalBS as a warning.)
New York
 Mar 24th, 2019
We have gotten at least 20 calls today in a span of 2 hours with the Caller ID saying JPMORGANCHASE. Same as the other posters here with a woman saying JP Morgan Chase in English and then the voice switches to Chinese. It is a recorded voice but there are numerous numbers being used.
District of Columbia
 Mar 22nd, 2019
They called and left no vm.
California
 Mar 22nd, 2019
A call from 'JP Morgan' bank followed by Chinese speech. I do not have any account with them and I do not understand Chinese.
Maryland
 Mar 22nd, 2019
‭+1 800-935-7061
New York
 Mar 21st, 2019
Received a call from (800) 935-9935 today. A message was left in Chinese in my Voice Mail. Fortunately, the iPhone allows you to block calls from a number. This one is on my block list.
Georgia
 Mar 20th, 2019
wud u liek some chow mein
Washington
 Mar 19th, 2019
They keep calling in Chinese.
Pennsylvania
 Mar 19th, 2019
Chinese spoofing scam
Maryland
 Mar 19th, 2019
Keep calling my cell but not leaving a message. The number says it belongs to Chase Bank fraud unit. I have no chase bank accounts
California
 Mar 16th, 2019
Repeated calls in Mandarin Chinese. No email or other. Searched number and see its a CHASE number but a spoofing scam. Never give up info other phone or enter personal information into your keypad. Always, hang up and call merchant directly. I do not have any CHASE bank accounts or credit. BEWARE!!!!
rodceasar
 Mar 14th, 2019
I speak english, not Chinese. I don’t know if it was Chase or not because the VM was Chinese. WTF?!? They keep calling though... over and over again!
 Mar 12th, 2019
A Chinese Robocall claiming to be from Chase. Scams
New York
 Mar 12th, 2019
Just received a call from this number. Showed "CHASE" as the caller. Concerned that Chase would be calling at 7:45 am, I answered the phone. Caller was not speaking English. Hung up, but did not block the number as this is a legit customer service number.
Texas
 Mar 12th, 2019
Got a call mentioning jpmorgan in English then the message switched to (I think) chinese. Called the number it came from, got a chase rep... She said it's a phishing scam.
New York
 Mar 08th, 2019
Chase ATM call in Chinese with a message
New York
 Mar 08th, 2019
Sounds like a scam
 Mar 08th, 2019
Someone called me from that number & left a message
Michigan
 Mar 08th, 2019
Chinese Robo Caller using spoofed number. Hang up and call chase directly.
New York
 Mar 07th, 2019
the caller ID is spoofed with Chase's # It is the fake Chinese consulate call that's been going around for a while
New Jersey
 Mar 07th, 2019
I received a call ID'ed as this number from an autodialer. A female voice said "J.P Morgan Chase" in English, and the rest of the message was in Chinese. I have a Chase account and called the service number, reporting both the call and the spoofed Caller ID. Chase said they would investigate the incident, and placed a watch on my account for any unusual activity.
New York
 Mar 07th, 2019
Says from Chase. Chick speaks in English saying JP Morgan Chase, the rest in Chinese. Total scammers.
New York
 Mar 06th, 2019
it was in Chinese and then in English it mentions JP Morgan Chase Bank... crazy thing (800)935-9935 is legit CHase number that these scumbags have somehow figured out how to "spoof" our cell display phone numbers, it's a scam, do not give them anything. go to local bank in person if you are worry about ID theft.
 Mar 04th, 2019
Call came in from this number but I declined it. I listened to the voicemail and it was in Chinese and then in English it mentions JP Morgan Chase Bank and I knew it was a scam. Crazy thing about it, it's Chase customer service number.
New York
 Mar 04th, 2019
I keep getting calls and voicemails this number that is supposed to be Chase phone number. Identifies as Chase then speaks chinese. I called and advised Chase of this and that they have to do something about this. It means someone has too much information about me from them enough to fake these calls. Suggested that they take this seriously. I recorded the call and the rep. to email it to abuse@chase.com which I have done.
New York
 Mar 01st, 2019
Chinese scam call - again
Wisconsin
 Mar 01st, 2019
800-935-9935 You missed a call from 800-935-9935 on 2019-02-28 at 10:12 AM (Central).

Message: (RECORDING) (F) jp morgan chase bank (recording in chinese) (F) (RECORDING HUNG UP) sksk
WTF!
New York
 Feb 28th, 2019
I just Complained to Chase. 800-935-9935 is Chase number and someone called me speak Chinese with the same number. Definitely was a scam call!!!! I don’t know how they can use connecting to appear the bank number?!?!? Be very careful. We must report immediately to Chase!!! Remember don’t give them your information!!!!
Massachusetts
 Feb 28th, 2019
I just had this number call me. I answered (Indian woman) asked me what my interest rate on mortgage was. I’m not interested hung up. Calls back “ take me off your list !” Hang up.... 3rd call in a row. I’m not trying to sell you anything. I just want to know what you interest on mortgage to see if we can maybe help. Again I’m not interested and take me off your list. Hang up and now I'm here reading these other complaints and writing this report. I don’t know if it’s legitimate or not all I know is I told them 3 times I’m not interested! They haven’t called back again so far.
Arizona
 Feb 28th, 2019
Be aware! a Chinese speaking man claimed from Chase bank called. obviously this is a scam.
New York
 Feb 27th, 2019
They keep calling me said it is US Mortgage Refinance Co I ask them to take me off the list. I am fed up of their calls.
California
 Feb 27th, 2019
i have received numerous calls from this number chinese woman looking for easy money ,scam.
New York
 Feb 27th, 2019
I’ve received numerous times that kind of calls from a Chinese speaking woman...I keep blocking them, but still coming....scams
California
 Feb 26th, 2019
Asian speaking lady keeps calling. I kept telling her I pay only cash when I order from Chinese take out.
New York
 Feb 25th, 2019
Indian / Chinese scam callers using Caller ID Spoofing. I received the call, did not pick up, called Chase on a different number. Nothing wrong with my accounts, told them about this issue
Romania
 Feb 22nd, 2019
Scam.
New York
 Feb 22nd, 2019
I have received calls from number 1-800-935-9935. When answered it seems to be a chinese speaking woman or recording if I don't pick up. They are stating they are calling from Chase. I logged into my chase mobile app and called them directly from there. Nothing is noted on my account that requires my action. I was transferred to Chase privacy department and was told this is a known issue. The number shown in the caller ID is a legitimate chase number that is used ONLY for inbound calls not to place outbound calls. That Chase will never call us from that number. Please be careful... always good go log in to the account and contact the bank from there.
California
 Feb 22nd, 2019
JP Morgan Chinese women scam. I hung up.I get these way too often.
New York
 Jan 22nd, 2019
Scam Chinese number calling about DHL package that was stopped during transit. Guessing they were trying to phish for info.
New York
 Jan 09th, 2019
YES, it looks like an actual Chase number. But YES, it's a phishing scam. Don't bite! I called Chase separately and they could not find any indication that they had called me. DON'T FALL FOR THIS.
Washington
 Dec 19th, 2018
This number called me multiple times until I answered. They said my card was compromised and used to make purchases in another state. They said a list of transactions that I hadn’t done. They asked to verify my identity by reading a code that they were emailing to me in that moment. I read the code chase sent me and they hung up shortly. Within an hour all my accounts were drained. Please do not answer or give any codes or information to these people. They’re not chase.
New Jersey
 Dec 08th, 2018
SCAM!! The message say "call back us on 800-454-9718" while call is from Chase number.
California
 Nov 15th, 2018
I got an email supposedly from Chase asking me to call this number to confirm an addr change. I didn't request an address change and this isn't the phone number on my Chase card. Definitely scam.
Illinois
 Nov 12th, 2018
3 calls in a row I picked up the 3rd and they asked to speak with me about said I wasn't home and they asked what a good time to call back so o said what number can you be reached at I'll have home call you and they hung up immediately definitely BD scam call
New York
 Oct 11th, 2018
chinese woman's automated voice in regards to jp morgan chase. It's a scam.
Massachusetts
 Oct 04th, 2018
I just got a call from this number. As I did not recognize it, I let it go to voicemail. The message was a lady talking in what I believe was Chinese. I did an online search and it came up as Chase. Based on what I read here, it’s spam/spoof.
 Sep 20th, 2018
I just got a call from this number. I answered, but I did not say anything. The caller spoke Chinese (?) and I hung up and blocked the number. I checked the number online and it shows up as a Chase Bank number. I have never had an account at Chase, so I know it was a scam.
New Jersey
 Sep 20th, 2018
Just got this called. I did a lookup and it appears to be from Chase. I just block any number that I don't know.
California
 Sep 14th, 2018
SCAM PHISHING ... chase (hahaha) calling about my recent inquiry... how odd I never called Chase. BUT they are spoofing a chase number so BEWARE this is a scam call.
California
 Sep 10th, 2018
It is chase. I called them to help with a account and they called me back to verify some info from this number.
Oklahoma
 Aug 09th, 2018
Received a call from this number in Chinese. Guessing it is a spoof of the Chase Customer Service number.
Illinois
 Jun 30th, 2018
Just got called by this number, I picked it up. It was in Chinese. I was told there was unusual thing happened in my account, will be closed today. While she was checking, I checked my mobile app, no message. She said they got a notice from Shanghai, I knew this is a fraud call.
Texas
 Jun 29th, 2018
I had a missed call from this number. The voice message in Chinese, stating I had a unusual transaction found in my bank account. Oh, really? This is the first time I had Chase call in Chinese. I just discarded the message.
New York
 Jun 28th, 2018
They called regarding a chase credit card inquiry. I called chase and they said there was no inquiry. They are definitely phishing.
Arizona
 Apr 26th, 2018
Asking for my account number and not a chase customer
Kentucky
 Apr 25th, 2018
I have a chase account, i first got text stating it was chase fraud and asked if i used my card at a gas station, I di not respond ot the text. I got online and checked my account and didn't see any pending transactions. I then got an automated call from this number about 5 min later stating they were from chase and had my name. They said ot press 1 for english, when i did it gave me an error to call 1-800-307-3131. I called and cancelled my chase card immedietly. Then called the other number with *67 to block my number and it went to some lady stating she was from a medic alert 24/7 bracelet system, i went and looked up that company and they were closed and actually have a different number. Crazy things goign on here with these folks, they have my card number, phone number and name.... I do IT security and this is some really good targeted phishing.
Texas
 Apr 16th, 2018
This group called me about a credit card I had to close out. This is how I know it was a scam because of how it was closed and why. Don't call these people back no matter what they tell you in the voice mail.
Kansas
 Mar 19th, 2018
This is a scam! They called but left no message. When I searched the number online I saw Chase come up, so I called the number on the back of my card. They said there were no issues with my account and that it was a scam. Please make sure to always call the number on your card!!!
Ohio
 Dec 01st, 2017
Called me and left a message asking me to call him back for my recent Amazon transaction and wanting to verify with me. I did have a recent Amazon transaction but the package has just shipped. Sounds very fishy.
California
 Sep 27th, 2017
Scammer/Telemarketer/Thief/Crook/Liar/Fraudster/Con(wo)man (card services) again/still touting the age old lower your credit card interest rate scam. CID showed "TOLL FREE CALL" and "1-800-935-9935". This is a spoofed number, it's a legitimate customer service number for Chase Personal Banking.
Texas
 Jun 14th, 2017
Scammer/Telemarketer/Thief/Crook/Liar/Fraudster/Con(wo)man (card services) still pushing the ancient lower your credit card interest rate scam. CID showed "TOLL FREE CALL" and "1-800-935-9935". This is a spoofed number, it's a legitimate customer service number for Chase Personal Banking.
Texas
 Jun 10th, 2017

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