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Called at 8:32 am. I answered, but didn't say anything. Young man kept saying "hello", but I didn't say anything. So eventually he just hung up. Thankful for this site to see what other folks say about this number. Is it possible that this is not Chase and that someone has masked their number to get people to answer the phone. I find it hard to believe that Chase would be calling at all these hours.
Jan
 Jan 27th, 2016
Called my work phone at 3:37am today. Left no message. How unprofessional if this is Chase.
Also, I do not have any accts there. What's up with that? Cold calling????
WHo_Are_You
 May 08th, 2015
Chase, checking on online charges
North Carolina
 Nov 12th, 2014
Its a shame in this day and age we have to endure harrassement. SMH. This is what it is.
Paulette
 Nov 13th, 2013
for months, I have been receiving phone calls from Chase/JP Morgan Bank saying that my credit card is past its limit. The only problem is, I DON'T HAVE A CHASE BANK ACCOUNT. I have called two times asking them to take me off the list stating that they have the wrong number. Each time the Chase employee tells me I have been taken off the list and that the phone calls may continue for up to a month. Ok. So the first time I wait two months but the calls never stop. Then I call again and am told the exact same thing, 'it may take a month'. Ok. Once again, the calls never stop.
chun
 Jun 22nd, 2013
I tried to call chase to get them to stop calling me because I have no Chase accoutn but they ontinue to call, even at 2:30 AM!!! I call chase and they say they can dislist my number and wouldn't disturb me again. Funny I got the call after 4 hours of their sorry.
Chun
 Oct 31st, 2012
they keep calling me. I've called them numerous times, and have been told by many levels of their management that's it's been taken care of. Apparently, the head don't know how to make the feet stop walking over there.
Shawn
 Sep 13th, 2012
This number, according to a recorded message, has been changed to 800-935-9935. Atlanta, GA
Ruthe
 May 31st, 2012
I tried to call chase to get them to stop calling me because I have no Chase accoutn but they ontinue to call, even at 4 AM!!! I call chase and they say they cant find an account with my phone number.
Kate
 Nov 15th, 2011
called at 4:27 a.m.
Me
 Nov 09th, 2011
Let me elaborate. Ben is correct in his comment This is an automated alert that you told it to make in your online settings, unless this defaults (doubt it). In my case it was automated and was an alert to let me know that a new computer had been granted access to my online account, which I had done a few minutes earlier. The problem with alerts is you can set them up from anything from a transaction posting, to a payment going through, etc. As Ben said, computers are up all night, so they will call you whenever. Adjust your phone alerts at their page to either cut the alerts down to something important or give it discretionary times. Just a little FYI, I had an alert set up to immediately notify me of any charge over $500 hitting my account. I got the alert early one morning, and I knew something was up. I was able to respond very quickly to a $500+ fraud charge on my card. There's an example when you wouldn't be so ticked about a late/early call waking you up!
B.
 Apr 11th, 2011
Chase automated security call
B.
 Apr 11th, 2011
This is the "Customer Service" number for JPMorgan Chase Bank
Adam
 Oct 15th, 2010
All you need to do is adjust the account preferences as to what time you would like to get your notifications. You signed up to get notified but you need to set the hours. There is the "only between Xam ande xam" option.
Ben
 Jul 23rd, 2010
whoa! 3 calls in the early morning hours, 4:34, 5:15, 6:32 AM WTF?
Can I file a lawsuit?
G
 May 25th, 2010
this is a scam.

i do not have an overdrawn account of any kind. i do not have a chase account. i have a wamu account with $1.00 in it. i called back and got a guy with a thick accent who demanded my name (after giving him my ph#.) i asked what the call was regarding and he said "this is chase bank."

i just called the real Chase 800-935-9935) and asked about it. i told them i have an IL WaMu account and no Chase accounts or cards - they said that IL WaMu accounts haven't even been converted and there was no reason Chase would have called me. she also said that this was a fraudulent call and to ignore it the next time they call.
avatar
 Jun 17th, 2009
BEWARE: IT'S PROBABLY NOT CHASE.
I receive calls from this number and just called them back. They asked for my account number (?) and my social. I refused, and told the person I wanted to know if they were legitimately associated with Chase Bank. They hung up on me. Then, I called Chase at 800-935-9935 and spoke with a customer service rep; the first person told me the number was from their collections department, then I asked for a supervisor who told me that 800-424-5004 was NOT a Chase number and they would never ask for that information over the phone. Apparently it didn't bother Chase that they were giving out inconsistent information. I am inclined to believe it is a scam. I filed a complaint with the Do Not Call. I don't know if this ever does any good or not. If it is scammers, you'd think someone could shut them down.
KW
 Nov 05th, 2007
I just spent about 3 hrs on the phone with these assholes and I was finally able to extract some information. I don't know how accurate it is, but my Chase rep told me that the address of the company in India is:

Bakils House
18-Sprott Rd
Ballard Estate
Mumbai, India 400 001

They are contracted out by JP Morgan Chase to do collection services, even though they told me REPEATEDLY to my face that they weren't. They also lied about their names and so forth.

The funny thing is that I paid my account and while I was on hold with these guys, they called me again! So I answered and started raising hell again.

You know, I wouldn't care so much if JP Morgan Chase was just trying to get their funds, but what these people do harassment.

The guy in India gave me a number, 877-227-2249, which doesn't work. Another lie just to get me off the phone. He also told me to contact:

JP Morgan Chase
PO Box 15041
Wilmington, DE 19850

If it works, I suggest you take them up on the offer. I plan on cancelling my account ASAP.

Supposed name of manager in India: "David Johnson" Employee ID: APS
Loshit Shetty (the only real name) ID COL0QJ
"Robert Jade" ID 9462

Everybody's ID was really different for some reason.

Give them a call 800-424-5004 or 800-432-3117 or 800-935-9935. Let them know what you think.


Yo Hu
 Jan 06th, 2007

18 Comments