SCAM - don't answer - don't call back
California Apr 01st, 2019
This number is a total scam can’t speak English I don’t give you the name of the company but they’ll take your Social Security number trying to get you a mortgage all a scam I’m so tired of these people praying on old people and dumbasses
Received an email from what looked like Chase. My spouse has 2 accounts. At least email look valid, but does not have the account holder or the last 4 credit card numbers like all of the official emails. Didn't even have any awkward grammar like most scam emails. If I didn't check with Chase via the number posted on an invoice I might have called this number 800-935-9935.
"Chase: Your address change is complete
Dear XXXX X XXXXX:
As you requested, we've updated your address.
If you didn't make this request, please call us immediately at 1-800-935-9935. You can reach us anytime. If you did make this request, no further action is needed.
You can verify your address online
If you have a Chase Online User ID and password, you can verify your address change on chase.com.
Thank you for being a valued customer.
Customer Service Center
E-mail Security Information
Email is intended for: XXXX X XXXXX
If you have concerns about the authenticity of this message, please visit chase.com/CustomerService for options on how to contact us.
ABOUT THIS MESSAGE:
This service email gives you updates and information about your Chase relationship.
This email was sent from an unmonitored mailbox. Go to chase.com/CustomerService for options on how to contact us.
Your privacy is important to us. See our online Security Center to learn how to protect your information.
Chase Privacy Operations, PO Box 659752, San Antonio, TX 78265-9752.
© 2015 JPMorgan Chase & Co."
(Also posting to Facebook.com/ThatsTotalBS as a warning.)
We have gotten at least 20 calls today in a span of 2 hours with the Caller ID saying JPMORGANCHASE. Same as the other posters here with a woman saying JP Morgan Chase in English and then the voice switches to Chinese. It is a recorded voice but there are numerous numbers being used.
District of Columbia Mar 22nd, 2019
They called and left no vm.
California Mar 22nd, 2019
A call from 'JP Morgan' bank followed by Chinese speech. I do not have any account with them and I do not understand Chinese.
Received a call from (800) 935-9935 today. A message was left in Chinese in my Voice Mail. Fortunately, the iPhone allows you to block calls from a number. This one is on my block list.
wud u liek some chow mein
Washington Mar 19th, 2019
They keep calling in Chinese.
Pennsylvania Mar 19th, 2019
Keep calling my cell but not leaving a message. The number says it belongs to Chase Bank fraud unit. I have no chase bank accounts
California Mar 16th, 2019
Repeated calls in Mandarin Chinese. No email or other. Searched number and see its a CHASE number but a spoofing scam. Never give up info other phone or enter personal information into your keypad. Always, hang up and call merchant directly. I do not have any CHASE bank accounts or credit. BEWARE!!!!
I speak english, not Chinese. I don’t know if it was Chase or not because the VM was Chinese. WTF?!? They keep calling though... over and over again!
A Chinese Robocall claiming to be from Chase. Scams
Just received a call from this number. Showed "CHASE" as the caller. Concerned that Chase would be calling at 7:45 am, I answered the phone. Caller was not speaking English. Hung up, but did not block the number as this is a legit customer service number.
Got a call mentioning jpmorgan in English then the message switched to (I think) chinese. Called the number it came from, got a chase rep... She said it's a phishing scam.
Chase ATM call in Chinese with a message
Someone called me from that number & left a message
Chinese Robo Caller using spoofed number. Hang up and call chase directly.
the caller ID is spoofed with Chase's # It is the fake Chinese consulate call that's been going around for a while
New Jersey Mar 07th, 2019
I received a call ID'ed as this number from an autodialer. A female voice said "J.P Morgan Chase" in English, and the rest of the message was in Chinese. I have a Chase account and called the service number, reporting both the call and the spoofed Caller ID. Chase said they would investigate the incident, and placed a watch on my account for any unusual activity.
Says from Chase. Chick speaks in English saying JP Morgan Chase, the rest in Chinese. Total scammers.
it was in Chinese and then in English it mentions JP Morgan Chase Bank... crazy thing (800)935-9935 is legit CHase number that these scumbags have somehow figured out how to "spoof" our cell display phone numbers, it's a scam, do not give them anything. go to local bank in person if you are worry about ID theft.
Call came in from this number but I declined it. I listened to the voicemail and it was in Chinese and then in English it mentions JP Morgan Chase Bank and I knew it was a scam. Crazy thing about it, it's Chase customer service number.
I keep getting calls and voicemails this number that is supposed to be Chase phone number. Identifies as Chase then speaks chinese. I called and advised Chase of this and that they have to do something about this. It means someone has too much information about me from them enough to fake these calls. Suggested that they take this seriously. I recorded the call and the rep. to email it to email@example.com which I have done.
Chinese scam call - again
800-935-9935 You missed a call from 800-935-9935 on 2019-02-28 at 10:12 AM (Central).
Message: (RECORDING) (F) jp morgan chase bank (recording in chinese) (F) (RECORDING HUNG UP) sksk
I just Complained to Chase. 800-935-9935 is Chase number and someone called me speak Chinese with the same number. Definitely was a scam call!!!! I don’t know how they can use connecting to appear the bank number?!?!? Be very careful. We must report immediately to Chase!!! Remember don’t give them your information!!!!
Massachusetts Feb 28th, 2019
I just had this number call me. I answered (Indian woman) asked me what my interest rate on mortgage was. I’m not interested hung up. Calls back “ take me off your list !” Hang up.... 3rd call in a row. I’m not trying to sell you anything. I just want to know what you interest on mortgage to see if we can maybe help. Again I’m not interested and take me off your list. Hang up and now I'm here reading these other complaints and writing this report. I don’t know if it’s legitimate or not all I know is I told them 3 times I’m not interested! They haven’t called back again so far.
Be aware! a Chinese speaking man claimed from Chase bank called. obviously this is a scam.
They keep calling me said it is US Mortgage Refinance Co I ask them to take me off the list. I am fed up of their calls.
California Feb 27th, 2019
i have received numerous calls from this number chinese woman looking for easy money ,scam.
I’ve received numerous times that kind of calls from a Chinese speaking woman...I keep blocking them, but still coming....scams
California Feb 26th, 2019
Asian speaking lady keeps calling. I kept telling her I pay only cash when I order from Chinese take out.
Indian / Chinese scam callers using Caller ID Spoofing. I received the call, did not pick up, called Chase on a different number. Nothing wrong with my accounts, told them about this issue
I have received calls from number 1-800-935-9935. When answered it seems to be a chinese speaking woman or recording if I don't pick up. They are stating they are calling from Chase. I logged into my chase mobile app and called them directly from there. Nothing is noted on my account that requires my action. I was transferred to Chase privacy department and was told this is a known issue. The number shown in the caller ID is a legitimate chase number that is used ONLY for inbound calls not to place outbound calls. That Chase will never call us from that number. Please be careful... always good go log in to the account and contact the bank from there.
California Feb 22nd, 2019
JP Morgan Chinese women scam. I hung up.I get these way too often.
Scam Chinese number calling about DHL package that was stopped during transit. Guessing they were trying to phish for info.
YES, it looks like an actual Chase number. But YES, it's a phishing scam. Don't bite! I called Chase separately and they could not find any indication that they had called me. DON'T FALL FOR THIS.
Washington Dec 19th, 2018
This number called me multiple times until I answered. They said my card was compromised and used to make purchases in another state. They said a list of transactions that I hadn’t done. They asked to verify my identity by reading a code that they were emailing to me in that moment. I read the code chase sent me and they hung up shortly. Within an hour all my accounts were drained. Please do not answer or give any codes or information to these people. They’re not chase.
New Jersey Dec 08th, 2018
SCAM!! The message say "call back us on 800-454-9718
" while call is from Chase number.
California Nov 15th, 2018
I got an email supposedly from Chase asking me to call this number to confirm an addr change. I didn't request an address change and this isn't the phone number on my Chase card. Definitely scam.
3 calls in a row I picked up the 3rd and they asked to speak with me about said I wasn't home and they asked what a good time to call back so o said what number can you be reached at I'll have home call you and they hung up immediately definitely BD scam call
chinese woman's automated voice in regards to jp morgan chase. It's a scam.
Massachusetts Oct 04th, 2018
I just got a call from this number. As I did not recognize it, I let it go to voicemail. The message was a lady talking in what I believe was Chinese. I did an online search and it came up as Chase. Based on what I read here, it’s spam/spoof.
I just got a call from this number. I answered, but I did not say anything. The caller spoke Chinese (?) and I hung up and blocked the number. I checked the number online and it shows up as a Chase Bank number. I have never had an account at Chase, so I know it was a scam.
New Jersey Sep 20th, 2018
Just got this called. I did a lookup and it appears to be from Chase. I just block any number that I don't know.
California Sep 14th, 2018
SCAM PHISHING ... chase (hahaha) calling about my recent inquiry... how odd I never called Chase. BUT they are spoofing a chase number so BEWARE this is a scam call.
California Sep 10th, 2018
It is chase. I called them to help with a account and they called me back to verify some info from this number.
Received a call from this number in Chinese. Guessing it is a spoof of the Chase Customer Service number.
Just got called by this number, I picked it up. It was in Chinese. I was told there was unusual thing happened in my account, will be closed today. While she was checking, I checked my mobile app, no message. She said they got a notice from Shanghai, I knew this is a fraud call.
I had a missed call from this number. The voice message in Chinese, stating I had a unusual transaction found in my bank account. Oh, really? This is the first time I had Chase call in Chinese. I just discarded the message.
They called regarding a chase credit card inquiry. I called chase and they said there was no inquiry. They are definitely phishing.
Asking for my account number and not a chase customer
I have a chase account, i first got text stating it was chase fraud and asked if i used my card at a gas station, I di not respond ot the text. I got online and checked my account and didn't see any pending transactions. I then got an automated call from this number about 5 min later stating they were from chase and had my name. They said ot press 1 for english, when i did it gave me an error to call 1-800-307-3131
. I called and cancelled my chase card immedietly. Then called the other number with *67 to block my number and it went to some lady stating she was from a medic alert 24/7 bracelet system, i went and looked up that company and they were closed and actually have a different number. Crazy things goign on here with these folks, they have my card number, phone number and name.... I do IT security and this is some really good targeted phishing.
This group called me about a credit card I had to close out. This is how I know it was a scam because of how it was closed and why. Don't call these people back no matter what they tell you in the voice mail.
This is a scam! They called but left no message. When I searched the number online I saw Chase come up, so I called the number on the back of my card. They said there were no issues with my account and that it was a scam. Please make sure to always call the number on your card!!!
Called me and left a message asking me to call him back for my recent Amazon transaction and wanting to verify with me. I did have a recent Amazon transaction but the package has just shipped. Sounds very fishy.
California Sep 27th, 2017
Scammer/Telemarketer/Thief/Crook/Liar/Fraudster/Con(wo)man (card services) again/still touting the age old lower your credit card interest rate scam. CID showed "TOLL FREE CALL" and "1-800-935-9935". This is a spoofed number, it's a legitimate customer service number for Chase Personal Banking.
Scammer/Telemarketer/Thief/Crook/Liar/Fraudster/Con(wo)man (card services) still pushing the ancient lower your credit card interest rate scam. CID showed "TOLL FREE CALL" and "1-800-935-9935". This is a spoofed number, it's a legitimate customer service number for Chase Personal Banking.
Scammer/Telemarketer/Thief/Crook/Liar/Fraudster/Con(wo)man (card services) still touting the ancient lower your credit card interest rate scam. CID showed "TOLL FREE CALL" and "1-800-935-9935". This is a spoofed number, it's a legitimate customer service number for Chase Personal Banking.
I just got a call from this number, neither my husband or I have ever had a chase account. I'm assuming is some low life scammers spoofing a legitimate customer service number in order to make themselves look legit.
OK, this really is (assuming someone isn't spoofing the caller ID) Chase (JP Morgan-Chase) calling (the telephone number is posted on their official Website... it's their fraud reporting line).
BUT, why are they calling? Yes, I do have accounts with them, but there are no problems (checked status online) so there is no reason they should be calling me (called early AM, but hung up without leaving message when no one answered). I called the number back (my scammer check), and got a recording that asked me to enter my credit card number or debit card number. REALLY ? In this day in age with rampant phishing scams, these fools really expect a caller to blindly enter their financial information over the phone?
So, as a customer and a SHAREHOLDER, I blasted them about the gross flaws in their security. I still don't know why they are calling me, or apparently randomly calling other people using this phone number. Maybe a copy of this post should be sent to CEO Jaime Dimon for an explanation. Something is really, really wrong if this is how they conduct business.
Called at 8:32 am. I answered, but didn't say anything. Young man kept saying "hello", but I didn't say anything. So eventually he just hung up. Thankful for this site to see what other folks say about this number. Is it possible that this is not Chase and that someone has masked their number to get people to answer the phone. I find it hard to believe that Chase would be calling at all these hours.
Called my work phone at 3:37am today. Left no message. How unprofessional if this is Chase.
Also, I do not have any accts there. What's up with that? Cold calling????
WHo_Are_You May 08th, 2015
Chase, checking on online charges
North Carolina Nov 12th, 2014
Its a shame in this day and age we have to endure harrassement. SMH. This is what it is.
for months, I have been receiving phone calls from Chase/JP Morgan Bank saying that my credit card is past its limit. The only problem is, I DON'T HAVE A CHASE BANK ACCOUNT. I have called two times asking them to take me off the list stating that they have the wrong number. Each time the Chase employee tells me I have been taken off the list and that the phone calls may continue for up to a month. Ok. So the first time I wait two months but the calls never stop. Then I call again and am told the exact same thing, 'it may take a month'. Ok. Once again, the calls never stop.
I tried to call chase to get them to stop calling me because I have no Chase accoutn but they ontinue to call, even at 2:30 AM!!! I call chase and they say they can dislist my number and wouldn't disturb me again. Funny I got the call after 4 hours of their sorry.
they keep calling me. I've called them numerous times, and have been told by many levels of their management that's it's been taken care of. Apparently, the head don't know how to make the feet stop walking over there.
This number, according to a recorded message, has been changed to 800-935-9935
. Atlanta, GA
I tried to call chase to get them to stop calling me because I have no Chase accoutn but they ontinue to call, even at 4 AM!!! I call chase and they say they cant find an account with my phone number.
Let me elaborate. Ben is correct in his comment This is an automated alert that you told it to make in your online settings, unless this defaults (doubt it). In my case it was automated and was an alert to let me know that a new computer had been granted access to my online account, which I had done a few minutes earlier. The problem with alerts is you can set them up from anything from a transaction posting, to a payment going through, etc. As Ben said, computers are up all night, so they will call you whenever. Adjust your phone alerts at their page to either cut the alerts down to something important or give it discretionary times. Just a little FYI, I had an alert set up to immediately notify me of any charge over $500 hitting my account. I got the alert early one morning, and I knew something was up. I was able to respond very quickly to a $500+ fraud charge on my card. There's an example when you wouldn't be so ticked about a late/early call waking you up!
Chase automated security call
This is the "Customer Service" number for JPMorgan Chase Bank
All you need to do is adjust the account preferences as to what time you would like to get your notifications. You signed up to get notified but you need to set the hours. There is the "only between Xam ande xam" option.
whoa! 3 calls in the early morning hours, 4:34, 5:15, 6:32 AM WTF?
Can I file a lawsuit?
this is a scam.
i do not have an overdrawn account of any kind. i do not have a chase account. i have a wamu account with $1.00 in it. i called back and got a guy with a thick accent who demanded my name (after giving him my ph#.) i asked what the call was regarding and he said "this is chase bank."
i just called the real Chase 800-935-9935
) and asked about it. i told them i have an IL WaMu account and no Chase accounts or cards - they said that IL WaMu accounts haven't even been converted and there was no reason Chase would have called me. she also said that this was a fraudulent call and to ignore it the next time they call.
BEWARE: IT'S PROBABLY NOT CHASE.
I receive calls from this number and just called them back. They asked for my account number (?) and my social. I refused, and told the person I wanted to know if they were legitimately associated with Chase Bank. They hung up on me. Then, I called Chase at 800-935-9935
and spoke with a customer service rep; the first person told me the number was from their collections department, then I asked for a supervisor who told me that 800-424-5004 was NOT a Chase number and they would never ask for that information over the phone. Apparently it didn't bother Chase that they were giving out inconsistent information. I am inclined to believe it is a scam. I filed a complaint with the Do Not Call. I don't know if this ever does any good or not. If it is scammers, you'd think someone could shut them down.
I just spent about 3 hrs on the phone with these assholes and I was finally able to extract some information. I don't know how accurate it is, but my Chase rep told me that the address of the company in India is:
Mumbai, India 400 001
They are contracted out by JP Morgan Chase to do collection services, even though they told me REPEATEDLY to my face that they weren't. They also lied about their names and so forth.
The funny thing is that I paid my account and while I was on hold with these guys, they called me again! So I answered and started raising hell again.
You know, I wouldn't care so much if JP Morgan Chase was just trying to get their funds, but what these people do harassment.
The guy in India gave me a number, 877-227-2249
, which doesn't work. Another lie just to get me off the phone. He also told me to contact:
JP Morgan Chase
PO Box 15041
Wilmington, DE 19850
If it works, I suggest you take them up on the offer. I plan on cancelling my account ASAP.
Supposed name of manager in India: "David Johnson" Employee ID: APS
Loshit Shetty (the only real name) ID COL0QJ
"Robert Jade" ID 9462
Everybody's ID was really different for some reason.
Give them a call 800-424-5004 or 800-432-3117
. Let them know what you think.