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Do people actually verify their systems work? After answering the call, I was looking up this number to see who it was, and after 30 seconds of dead air, it gave hold music for another 7 seconds. Then some guy answered and it hung up while he was doing his greeting. I do have a lease with US Bank, so I suspect they are trying to talk with me about the termination of our lease.
Utah
 3days
Do not give any information to someone who calls you from this number. You can call the official 1 800 number listed for US bank and they can tell you whatever you need to know. This is a fraudulent call.
Missouri
 Nov 03rd, 2017
This number is a official us bank collection number not sure what these people are talking about fraud all you have to do is call it and see smh
Minnesota
 Sep 28th, 2017
This is actually a US Bank number for their call center in Portland OR. If you get calls its because you have some type of banking matters loans lines or accounts. you can verify them by having your local branch call the number and having them verify the agent through the internal directory.
Minnesota
 Sep 02nd, 2017
SCAM. block this #. On home phone go to menu then settings. Scroll till you see call block.hit "ADD" type in # then hit save. No more calls from that number! Most home phones you can add up to 30 numbers. Blocked caller will hear three beeps then it will disconnect them. You will get one ring then phone will display "call blocked".
Ohio
 Mar 03rd, 2017
Said it was us ban calling about my account. I don't have an account with them. Never have never will!! They asked for ss#. I told them I wouldn't give them that info on the phone and to send me the requested information by mail. They said they couldn't do that. Blocked their #. Called us bank headquarters, said they were aware, but didn't seem to be concerned. Maybe it's like the Wells Fargo scam. BEWARE! If they ask for you by name, Don't say Yes!
Ohio
 Mar 03rd, 2017
They have been calling often, I just got off the telephone with US Bank who confirmed this is a scam.
Bill
 Oct 01st, 2013
Same experience as mls. USBank has very recently changed some of their banking agreements as they pertain to monthly service charges. I had a dormant checking account that, beginning in August 2013, started getting hit with a $6.95 monthly service charges. I soon had a negative amount in my checking account, which was replenished with my line of credit, which I did not pay after one month. So the calls started from this number. So for some people, this is truly legitimate. It doesnt help that the caller is quite evasive which leads a peson to believe the callers are scammers.
LDP
 Sep 20th, 2013
I too thought this was not USBank but in fact it IS. I called US Bank through a real number to complain about this as SPAM but in fact this number is their past due department. I could not believe I had something past due but I did - an old business account that had a 0 balance and somehow was pulling from a line of credit to pay off a 200 withdrawal I somehow made inadvertently. Since then then have been calling me daily and it totally sounded bogus, they knew my business name but would quickly as for my Social! WHAT?

So the bottom line for me is that the number might be legit and from US BANK... but you should always CALL THEM, you never know who is actually calling you as they can spoof it. And there is no way we can tell it is legit or not when THEY call you. And most of them have a terrible approach. They don't explain well why they are calling up front.
mls
 Sep 13th, 2013
This number calls several times a day and usually hangs up and calls a second time...no messages left.
KLM
 Dec 01st, 2012
BBB Alerts Consumers to Potential Bank Scam

The Better Business Bureau today issued a warning about phone messages allegedly originating with US Bank. The messages instruct consumers to call an 800 number because there has been an alert placed on their bank account.


Instead of a normal banking customer service system, which asks callers to walk through numeric or voice prompts to provide service, the phone number, 800-872-2625, tells callers they have reached US Bank and a customer service representative will be with them shortly and then connects callers with a person who identifies themselves as a representative of US Bank.


During a BBB test call to the 800 number, the representative refused to provide any information about what type of alerts or activity the initial message referred to unless specific account information was provided. When the BBB caller asked to speak with a supervisor, the alleged bank representative again refused unless specific account information was first provided even though the BBB caller explained the reasons for concern.


A subsequent call to US Bank customer service verified that there was no alert on the account in question and that their customer service department would have automatically allowed the caller to speak with a supervisor upon request. A call to the US Bank Fraud Alert department also confirmed that the 800 number, 800-872-2625, was not a US Bank number and that the call was a scam.


The phony call center number is a close variation of the real US Bank customer service number, 800-872-2657, which could easily confuse customers into thinking it, is legitimate.


If you receive a text or phone message claiming to be from any bank or financial institution, the BBB advises you to immediately contact the customer service number on your banking card or statement



Caller: 800-872-2625
Sue
 Aug 28th, 2012
Per the internet when I type in this 800 # it comes up as beloning to US Bank located in Milwaukee, WI - I live in MN. Why would they be calling me at work???? Keep getting calls from a US Bank located in WA every weekend - calls, when the answering machine picks up they hang up & dial right back - will never answer a call from any #'s I don't recognise. If this is indeed US Bank, they can send me out a letter or notice in the mail & then I will go right into the bank to take care of whatever they are calling about - only have a mortgage with them anyway & if this is what they are calling about - may take my business somewhere else (credit union)
Lu
 Apr 03rd, 2012
You actually CAN block 800 numbers from calling your house, without purchasing extra software. US Bank for instance, has an automatic dialer, that will call and leave messages on your answering machine, once every day, stating that they are "US Bank, and are calling about your account. Please call us back" etc. The phone number that was calling, was 1-800-872-2625. I was receiving these messages a few months ago, because I hadn't made a payment towards my "line of credit". I have "call blocking" from Qwest on my phone line, and adding US Bank's number to the list, stopped their calls. They also mailed out a letter, stating that they were concerned that they hadn't heard from me yet. A legitimate company, isn't going to be "making up" a different phone number, to show on caller id. There is no way, that Chase Bank, is going to be calling people 20 times a day, not leaving any messages. The people at "800 Services", are obviously trying to collect legitimate phone numbers--by people answering their calls, in the same manner that email spammers, try to get you to respond to them--so they can verify your address.
Linda
 Sep 28th, 2010
Yes, this is really US Bank, I have had to deal with them several times since becoming unemployed. But they do like to harass even after you have made a payment or a promise to make a payment. They are jerks and don't really want to work with you at all!!!!!
Lori
 May 18th, 2010
Who is this really
rl
 Mar 26th, 2010
got a call today from this number. It called my main home phone and then my home/office line. So I reported this to my branch bank. When I returned this call a recording asked me to input "my" account number. I zeroed out and got a live person who immediately asked for my account number, but also said they were US Bank. I informed the person they called me and would like to know why they called. They simply repeated that they were US Bank and needed my account number. When I persisted on knowing more about the caller identification they hung up. Smells like bad fish to me. I have accounts and a loan through the bank but IF it was late why had I not received a mailing letting me know that first? Especially since I was at my bank just a few days ago, had the teller look up my balance and no indication was given of any late obligations. Their is no way to verify this 800 number is owned by US Bank just because they answer that they are. I'd advise never ever give out that information when asked on a call. If they are legitimate they already know who you are and that information. This sends red flags up all over the place to me. Hope this helps.
rolls
 Feb 05th, 2010
James............a lying cover man for a telemarketing company.
Carlos
 Dec 26th, 2009
Called Christmas Eve and Christmas day, as well as the day after Christmas. I do not own a credit card, nor owe any money for anything as I do not borrow money. The ignorant person on the line keeps asking for Betty. Reported them to the BBB.
Carlos
 Dec 26th, 2009
DO NOT CALL ME AGAIN!!!!!!!!!!!!@!@#$%^%^&**^$#@!
Ann Edens
 Nov 13th, 2009
Called and said USBank. Told him I would go to the bank and solve the issue to which he replied " I can save you the trip." This action repeated itself three times. Scam is written all over this one.
800-872-2625
 Oct 30th, 2009
These people have been calling me for over 6 months. I don't have any type of account with US Bank and have had the same phone number for over 15 years.
Deb
 Jul 26th, 2009
If someone calls ME, they can dang well BE there when I answer. I don't have time for stupid computers and stupid scammer games. Hope the government goes after these jerks just like they've finally gone after the "auto warranty expiring" a*******. I agree with Pinky; just don't answer any calls (and I won't from now on!) that don't have the name come up - a dead giveaway they're not who they're gonna claim to be.
jingle bells
 Jun 17th, 2009
This place calls our work number every single day. It's never answered. Any company or person that cannot put their name on Caller ID doesn't deserve the courtesy of a reply. Plus it's just a scam anyway. James' "suggestion" to call them back is bull as well as his notion that "there must be a problem with your account". What a crock!! Just the usual scam artists trying to extort money.
Pinky
 Jun 16th, 2009
James, you're full of it
anony
 Jun 12th, 2009
U S Bank calling about credit line payment overdue
S S
 May 06th, 2009
Confirmed Us Bank Early Stage Collections, not a third party. As a current US Bank employee I can clarify a few things. Usbank collections works off of an automated dialer. Calls are placed by computer then transferred to a person, sometimes this can take a while which explains why no answer when you pick up the phone, if you do not have time to wait just hang up and call back. If US Bank is calling you there is obviously a problem with your account. Legally Usbank can call from 8am to 9pm 7days a week. If called out of this time your area code must not match with current residence. Correction on caller ID note, since US Bank is not a third party the caller ID is not requred to be shown. There is no "do not call list" associated with this #. Solve the problem with US Bank and you wont be called.
James
 Feb 02nd, 2009
Dont give these people any information.
This is a scam
 Jan 21st, 2009
Someone continues calling us but no one will be on the line. We are on the "no call" list but they keep calling.
Sherry
 Dec 29th, 2008
No message left
jh60
 Nov 17th, 2008
no message
jh
 Nov 13th, 2008
Verified by who Ken?? I still dont think this is USbank and would warn anyone else out there to be very leary of calls from these people. When USbank calls my home it comes through on caller id as USbank when these people call it either jams by caller id signal or comes across as toll free call.
Beware
 Oct 16th, 2008
verified. 800 872 2625 is US BANK. As is 800-879-1397. They have also started using an UNAVAILABLE ID number as well.
Ken
 Oct 14th, 2008
800-266-2278 386-872-1892 888-266-2278 402-572-7581 800-813-6128 877-216-4453 856-427-4661 800-945-2288 866-649-5991 949-885-3501 330-405-8671 866-206-2783 866-811-1296 630-288-1777 503-617-1377 856-317-7272 630-286-7892 404-266-2278 866-375-9424 412-875-1518 866-375-9724 978-848-5001 203-270-2439 703-567-0112 866-800-7993 703-757-7200 719-546-6354 908-258-8198 303-930-2000 647-288-7825 386-538-7500 856-638-4000 888-636-0709 651222333 651-222-3333 806-003-2503 774-488-5420 866-849-3243 877-220-3549 586-883-9000 770-266-2278 484-266-0002 484-266-0961 201-763-7970 866-251-9852 253-719-0012 817-288-7499 647-288-7553 856-420-5198 30054205861 888-824-8701 303-930-2010 703-330-0318 877-824-2288 817-524-0275 856-344-2001 503-654-1456 800-226-2278 713-341-8800 832-588-4670 623-238-6147 905-323-3900 651-493-5027 313-945-1111 866-598-9034 800-446-1022 253-896-5506 215-904-7155 800-986-0750 877-295-8817 303-930-2013 888-311-2938 623-238-6182 678-984-1228 866-481-0394 360-510-7905 877-869-7036 630-288-3258 713-341-1000 484-398-0126 800-995-6890 734-891-7456 303-712-3185 435-680-2604 866-810-3422 800-316-1619 302-668-1000 615-577-1881 253-261-5153 412-875-0917 800-905-6911 952-607-3976 586-497-7916 540-834-4947 866-873-9661 256-715-0214 925-349-3300 941-809-5975 303-221-2794 800-470-5943 877-870-4309 209-251-9307 888-824-4010 978-848-5049 781-592-3140 813-464-2366 888-636-0714 709-755-0800 515-309-2041 800-443-3144 425-501-2625 615-286-1629 610-265-2000 925-209-9858 800-603-0117 703-805-4631 912-844-7200 888-270-6445 843-302-4538 866-594-1234 301-456-8890
COMCAST
 Oct 09th, 2008
Recording said "this message is for Carl Vogel Jr from US Bank - call 1-800-872-2625" !
Called 1-800-872-2625 - queer sounding freak said "what is your account number" !
I said this is not Carl Vogel - quit calling me you worthless cocksucking sonofabitch !
Got a call from "Tony" 615-308-3637 Nashville TN "Tony" said "It's not USBank calling !
Go figure !
br
 Jun 01st, 2008
they wanted to know if we would like to make a payment today. We said we have not got the bill yet.
NK
 Mar 31st, 2008
Reported to donotcall.gov
Jr
 Mar 21st, 2008
Called this morning, hung up. If it really is US Bank, they should that Federeal Law requires them to identify themselves on caller ID. If they do not, this is false identification and is a big no-no with the government.
Tim
 Feb 21st, 2008
damn, they can't wait for me to come in the bank and make my payment!
JT
 Feb 19th, 2008
They left message with secratary, i called bank and a recording asked for my account number. I took this to US Bank and they said it's not them and they dont ever ask for your account number by a recording
Rick
 Feb 12th, 2008
US Bank. Never leaves a messages. Calls multiple times per day. As early as 7:00 am PST and as late at 9:30 p.m. PST. I always answer and they always hang up on me.
Angela
 Jan 25th, 2008
Call several times a day, never leave a message.
jh60
 Jan 17th, 2008
Calling for weeks, numerous times per day. Calls as late as 8:15 pm on Sunday night. Never leaves a message.
Sandy
 Dec 17th, 2007
US Bank
JT
 Nov 24th, 2007

43 Comments