dell
computer
extended
service
computers
second
first
warranty
year
company
purchased
The call from this number is from a Dell Computer Call Center outside of the US, they are selling extended warranties on Dell Computers as well as other things.
T.F.
 Sep 07th, 2013
It's the one year anniversary of the purchase of a Dell and they are harassing me about the $400 extended warranty. They also sent me a bill (quote) via email. Fortunately Google Voice blocked the number as spam.
Texas
 Jun 28th, 2013
They call my cell phone frequently and never leave a message. Other websites and postings indicate that its Dell. I certainly won't be buying another computer from them.
JV
 Apr 22nd, 2013
I answered and it was DELL.....I did not give them my cell phone number. I purchased a computer from them last year and gave them my home number. I was shocked when they started calling my cell phone.
Tee
 Apr 02nd, 2013
Received my first call from this number yesterday. Thanks to this site I now know it's Dell. I recently purchased my second computer from them. Given the lousy customer service from their unintelligible Filipino cheapies this time, I was already inclined to never do business with them again. This confirms it!
Will
 Mar 27th, 2013
Dude, I didn't get a Dell!
This is the second call I've received from them on my cellphone. Maybe someone had my number before, as I have never owned any Dell products. (I didn't answer, just taking the fact from everyone saying it's a Dell call.)
Marja
 Dec 09th, 2011
Dell Extended Warranty Service Department, didn't want it when I bought it, don't want it now.
Ken
 Oct 26th, 2011
These guys are calling because I purchased something from them a year ago and they are trying to sell me an extended warranty. Ain't gonna happen!
Craig
 Nov 24th, 2010
For the last month, about every 3-4 nights, I have been receiving calls from the 1-800-847-4084. The calls are usually 8:45 (2045 hours); I am usually sound asleep at that time and want the calls to stop. My phone number is on the "do not call" list, but apparently the person or company ignores it.
Marceda Guild
 Nov 18th, 2010
It was Dell. I only answered because I was waiting for a call from another company and thought it might be them. Someone with very bad English asked for me. Then I was told she was from Dell and that the call would be recorded. I told her that I don't talk to people who record me and had to reason to talk to anyone at Dell. She persisted. I told her it is illegal to tape people without permission and hung up. We have two Dell computers and believe me, we won't be purchasing another when we need a new one. I checked the caller ID log -- they have called at least 6 times in the last 3 days -- I just didn't notice because I wasn't at my desk. If they want to talk to me, they can identify themselves on the caller ID and not tape me. What is the reason for the tape??? To see how poorly their people speak English? If so, they don't need to tape me to do that - they can stand right there and listen. Oops -- I forgot -- hard to be there to listen when the call center is on another continent!!
Jo
 Nov 09th, 2010
The caller asked for a name similar to mine, she may have been trying to say my name but her English was so bad that I thought she was asking for someone else and since the Caller ID only had a phone number I wasn't going to ask if she was really looking for me.
Terrell
 Nov 05th, 2010
This is Dell. Almost impossible to remove from call list. Have called twice and talked with them on online chat.
TRR
 Sep 08th, 2010
We have received multiple calls; and, I have talked to these people twice. The first time I asked to be removed from their call list. The second time I was a little more rude; but, I doubt it will do much good. This is definitely Dell. Maybe if we tell everyone to stop buying from them, they'll get the message and improve their calling etiquette. I doubt it... Furthermore, Dell ain't that great a computer and I think I can speak with some authority - my degree is communications technology with emphasis on computers.
James
 Aug 25th, 2010
It probably is Dell. We allowed our daughter-in-law to have a Dell laptop delivered to our house because where she (and our son) lives is out in the country; they both work... we're retired and home most of the time - we/they got the computer. However, now we are receiving mail at our address for Michelle... the rest is pretty obvious. Rather than delivery address, Dell ought to be concentrating on billing address; but, I don't care enough about them to point that out. They're gonna end up alienating a lot of people and lose potential customers - like me!
James
 Aug 21st, 2010
I sent emails to all of those executives listed on another site. Most email addresses were dead, but I did get someone's ear. A ticket was opened and after several days I got the email below. I'm sure Azam would be happy to help anyone else who wants to stop the pestering!

Here is his first email:

Dear Jim,
This email is with reference to the email that reached our Corporate office. We appreciate you taking the time to bring our attention to this incident. We regret the phone inconvenience and I will take care of this issue. Please verify your billing zip code on Dell records and I will get back to you with a resolution.

I can also be reached at 1-800-624-9897, Ext. 72-83898. I am looking forward to a response from you at the earliest.

Regards,

Azam Mohammed

Dell | Executive Customer Support Team

Phone +1 800-624-9897, Extn: 72-83898

My work schedule is 8:00 am - 5:00 pm CST Monday to Friday.

Customer feedback | How am I doing? Please contact my manager kapil_gupta@dell.com


======================= Good luck all, Jim ===========================
Jim
 Jul 10th, 2010
I tried T's link several different ways. Either is no longer works or I didn't do it properly cause it just redirected me to my webservers main page. To bad 45 days is better than never.
Jake
 Jul 10th, 2010
Since no message was left by this # I don't know who called. I do not plan on calling this # back to find out either. How rude to call and not leave a message. If this person or company wanted a call back they would have left a message. I am on the National DNC list however this makes little difference in the calls we get, just the messages left on our machine. If they don't give up after several calls I will block them. Of course this isn't a perfect solution either since I can only block 12 #'s at a time. In order to add this # to my list I have to remove one of my other numbers. I have spoken to the phone company about this and all they can suggest is what I am already doing remove the oldest # on my list and add the new one. They can't increase the number of calls I can block, I have asked them if they could. I don't want to get stupid with people and say or do anything that would increase them calling so I do nothing until like I said they call so often I have to block them. I wish there was a better solution to the problem but to date there isn't. Dell or not National DNC list or not.....it is all very frustrating.
Jake
 Jul 10th, 2010
The Dell we own is the last friggin' Dell we'll EVER buy. I hope they think the cost in lost customers is worth the money they're spending on these punjabs to pester people day and night. Got a call the other night at 9:50PM!
JimC
 Jul 02nd, 2010
Just to let you guys know. Don't try to tell them to stop calling. They have been calling me all day now. They are realy starting to piss me off.
Gates
 Jun 19th, 2010
It's Dell Extanded Service and Support. If you copy and paste the link below, fill out the information you will be removed from Dell Canada's Communication List. But it will take up to 45 days for them to process your removal request.

http://ausoladcacm.us.dell.com
T
 Jun 08th, 2010
"hello" "hello" no answer they just hung up
cap
 Jun 08th, 2010
This is Dell's Extended Service and Support.
H D
 Apr 23rd, 2010

22 Comments