card
credit
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lower
visa
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They called me and had all information regarding my balance and interest rate. It did sound good to get 0% interest but after I added 1900 to my acct balance. I gave them too much infor.
Iowa
 3days
"What is de balance on ur credit card?" (call from a local telephone number)
You're the creditor, why are you asking me that?
"How much we can lower your interest rate depends on the balance you owe."
Zero. My balance is zero. Lower it. I don't understand why you have to have my permission to lower my interest rate.
"I can take your information and put you on the line with (official sounding supervisor title)."
Dude, this is America (insert irony). We help each other out here. Just lower my interest rate as low as you can.
I'm sorry, what is your phone number so I can check back for my lower rate?
"8008472911" (not the number that called me)
Thanks. I can't waste any more of my time with this, so get back to work.
Florida
 1week
I did not answer it. Came in 10 minutes after the 800-847-2911 number called.
Massachusetts
 Nov 22nd, 2017
Recorded message offered to reduce credit card interest rate: press 1 for a rep; press 2 if not interested. Pressed 2 and was returned to the menu. Pressed 2 again and was again returned to the menu. Pressed 1 and told the #@&%#!! rep never to #@%$@&^%!!! call this number again. I then placed a call to the number on my caller ID. It said I had reached VISA and asked for my card number which I entered. When I asked the rep who answered if they made unsolicited calls offering to lower rates the rep said I'd be transferred to another department. After several minutes listening to lousy music on hold, I decided that this may be a spoof, so I hung up and called the number on my credit card to ask for a new account.

Bugzie
Florida
 Dec 20th, 2016
Said he was Credit Card Services but quickly hung up when I asked for him name and told him to stop calling
Kimber
 Jun 22nd, 2016
scam, female voice tells me i won a free trip, hanged up on her ; a-holes
Papo Monche
 May 23rd, 2016
called back and asked why were they calling me..foreign accent gave no answer just kept saying Visa international..told her I dont have Visa...she kept talking and I hung the phone up
 Mar 20th, 2015
Caller ID showed my name and phone number. Hmm... ILLEGAL!
https://www.govtrack.us/congress/bills/111/s30

Today they said they were "Cardmember Services"

Asked for their phone number several times and they finally gave:
800-847-2911

Convert it to letters and you get:
800-VISA-911

OK folks, so it's the legitimate number of:
"Visa Global Customer Assistance Services"
http://usa.visa.com/download/personal/security/gcas_general_numbers.pdf

But a scammer can fake it on your Caller ID or just give it to make you think they're calling from VISA if you ask for a number. Don't do business with people who call you like this - call the number on the back of your credit card to contact the real company's cardmember services.

These scammers got belligerent and started threatening to cancel the card. (It's funny how they were doing everything they could to get the last 10 digits of the card a little earlier.) Go ahead, cancel the card for which you don't know the number. Have fun... goodbye! That's 31 minutes of your time you can't get back that weren't scamming someone else. :-)

More info:
https://www.google.com/search?q=800-847-2911 - 800-847-2911

http://www.callercomplaints.com/SearchResult.aspx?Phone=800-847-2911 - 800-847-2911 (Some interesting ways to scam the scammer.)
bradrob
 Aug 13th, 2014
Received call from Cardmember Services.
Phishing call.

They gave me the Visa Customer service number of 800.847.2911.

The Visa number is real, the people who call are not from Visa and even Visa told me that it is a scam and to not give them information.
California
 Jul 05th, 2014
Too many years of robo-dialer "lower your credit... 2nd and final notice" scam that state governments and phone services aren't smart enough or don't care enough to clean up. What concerns me is that the caller ID today came up as a local name and number. My impression has always been that Card Member Services hijack unused phone numbers. If you want to get governments attention start a petition that government officials "cannot legally use robo-dialers for their nuisance messages" and see how fast things heat up for Card Member Services.
Oregon
 Jun 03rd, 2014
b of a emailed me saying that my ATM card was being blocked and a new one issued because my card may have been compromised. When I called them to ask in what manner had it been compromised and how they received that information, I was told to call 800-847-2911. When I called, it went to automated attendant answering "thank you for calling VISA", followed by a bunch of options. I hung up and decided I better just go in to the bank because it may be a "fake" VISA company
Nettie
 Jan 24th, 2014
Left voice mail recorded message. All that was left was "press 3 if you would no longer like to receive offers."
Joe Sewell
 Jul 08th, 2013
Automated call, press 9 to lower my credit card rate. Hung up! Complaint to FCC filed.
Jeff
 Jun 27th, 2013
Called with an offer to reduce my credit card rates. I asked which card might that be and they asked me for my credit card information which is my cue that this is a scammer. IF they were actually the credit card company they would already have this information. This number has called my home six times in the last six weeks.
L Adams
 Jun 21st, 2013
SCAM - CALL THE POLICE!
Baba Booey
 Jun 12th, 2013
They hung up once I'd answered.... So Much for the "Do Not Call List" And, now they will likely "sell my number" to OTHER geniuses. What do we need to do to make them STOP calling????
Elaine
 Jun 07th, 2013
CREDIT CARD SCAMMERS LOOKING FOR YOUR ID. REPORT TO DO NOT CALL REGISTRY. OF COURSE IF FCC WAS OF EVEN MINIMAL USE THEY COULD EASILY PROSECUTE THESE SCAMMERS. USELESS FCC AND SCAMMERS. DIFFERENT?
PHIL
 Jun 07th, 2013
Called to reduce credit card rates.
michael
 Jun 07th, 2013
Received the call and was told that I had been paying on time for 6 months and my rate could decrease. When I got a person on the line they wanted to know if I owed more than $5,000. Told them no and I hung up on them after telling them I would report them to Do Not Call since I was on the list.
MRS. RUSSELL
 Jun 07th, 2013
Ebonic speaking man states that he can lower my credit card interest.
I said I was on the 'do not call' list so he hung up on me.
I am now going to the www.donotcall.gov website to report them.
I suggest the rest of you do the same.
I was told they get a $500.00 fine for EACH phone call they make to a 'do not call' subscriber.
Lindsey
 May 29th, 2013
Credit card scam...One way to get these folks to stop calling you is to program them into your phones. I use the label "SPAM". When they call you and you see it's them answer the phone something like, "911, what is your emergency?" or make up some county or city and way "Hellpoint County Sheriff's office". They will retreat quick, appologize profusely and NEVER call your number again. Works like a charm, evey single time I do it!!!
Leesa
 May 29th, 2013
Credit card scam
9 for rep
3 to delist
herrold
 May 23rd, 2013
Left a message offering to consolidate my credit card debt.
jh60
 Apr 11th, 2013
card services- he identified himself as Adam (sounded american), stated he was calling to lower my cc rate for my bank of america cc no. he did give me the number.. and i called number .. tt a guy that said he worked for Visa and offered to take my cc no. to transfer me to my credit institution(he sounded Asian) I don't know..but he said that there is investigations going on due to fraudulent use of their number. WHO KNOWS THE TRUTH??
8008472911
 Feb 18th, 2013
In the past, I've pressed 9 to speak to a rep, asked to be removed from their calling list, and immediately get hung up on. This time the agent advised me that was not possible since I did not even know what the call was about. He went through a brief script, so I began asking for information. Of course I got the 800-847-2911 number, got a name of Shawn Kingston, and an employee ID number of 220.

The best, though, is when I told him I had no credit cards and only used a bank account. He must have gotten tired at this point, because the only response I got was, "You could die from using a bank account, eat shit and die" before he disconnected.

Fun times!
Dusty
 Nov 02nd, 2012
Gotten many calls over the years from Consumer credit card services. Have asked them not to call. Did a *69. the real number they called from is 408-412-4097. She gave me the number to call back as 800-847-2911 which I have learned is a true credit card number, not the one she was calling from. Of course I have known from the first call that this is a scam, but I did have a great time getting her frustated.

Call again, I'll tell her off again!

This should be stopped. People really do need help when credit card interest is too high and it would be easy to fall for it.
Jeane
 Sep 19th, 2012
The call came in on a line without caller ID. The person said he was from "Card Services" representing Visa and MasterCard to qualify people for interest rate reduction. He verbally gave the phone number above but disconnected before giving me a web address. He claimed to be accredited with BBB, and HE KNEW MY NAME. The INITIAL recorded message announced the call as "second and final" but I get the same call EVERY WEEK (at least a dozen times now) even though my number is in the Do Not Call registry.
Kent Busse
 Jun 01st, 2012
There's nothing you can do. They will keep on calling. The only thing you can do is annoy them, so that's what I do. Every time I get their call on my cell phone, I go for a leisurely walk and try to keep them on the phone as long as possible. Time is money to them, so get back at them where it hurts.
SimiCyclist
 Jun 01st, 2012
under the Telephone Consumer Protection Act of 1991 (TCPA)*, a company that calls you without your permission or without a prior business relationship must remove your name from their calling list immediately after you ask them.If the company calls you again, you may sue them for $500 for the first violation and for triple damages for each violation thereafter. You can also collect $500 plus triple damages if you can prove other violations. And even if they never call you back, you can still take action against the company for damages. For example, the law requires that the company maintain a "Do Not Call List," and a written "Do not Call Policy" which they must provide to you on demand.
Since most companies do not have a written policy, they can be sued for not providing a copy of the policy.
The words "on demand" are critical to the interpretation of this law. It is the same wording used in the California Vehicle Code requiring you to provide your driver’s license to a police officer. Legally the company must comply with your request for the "Do Not Call Policy" under ordinary standards of reasonableness.
We think five working days is reasonable, although a strong case could be made for demanding the policy via fax or overnight courier.
ucan dot org for more info
SCRWCARD MEMbrS
 May 10th, 2012
Greg Gibson, Employee - "Low Rate Services" Florida. Claims that their is a central advertizer with a number of different clients. By pressing "3" you can elimiate 90% of calls.
Ben M.
 Apr 10th, 2012
Forgot to add: I then submitted a complaint from the FTC site with the same information. At least Mr. White was professional and polite, unlike other calls I've had from the same outfit.
Ed
 Mar 16th, 2012
I don't have caller ID but after pushing 1 on the robocall I spoke with a (very polite) Ronald White who said I could call them back at this number. He gave the name of the company as Card Services of America. When I said this number is on the Do Not Call list, he said they got the numbers from another company. (He gave me the name, something like Credit Card Services, but I didn't write it down.) I told him I'd need to discuss it with my spouse and that's how I got this number.
Ed
 Mar 16th, 2012
The company calling is Card Member Services. They are based in Atlanta Georgia. I got a call from another number out of Texas 972-300-0001), the person identified herself as Sara. I asked for a last name, she told me Marshall. I asked for a toll free number to call the main office and where were they based. She said Atlanta and 800-847-2911. This was the first rep who seemed to listen to what I had to say and that was plenty about the company she works for scamming people. She was surprised when I informed her my phone is on the "do not call registry" and that I don't even have a credit card.
Steph
 Feb 17th, 2012
*SCAM* This has GOT to be a scam. Cadrholder Services is all they tell you about who they are. They say they work for Visa and Mastercard, but the bank doesn't know anything about them. *SCAM*
Andy M
 Dec 29th, 2011
Deanie, your concern was partly answered in early January. I think it's fair to say that justice on this credit reprice scam is very slow in coming.

Complaints to DNC are helpful in only a passive sense to the greater good. The DNC site explains this. Contacting regulators is not likely to bring a swift personal solution. The scammers change numbers and venues like socks. You might need an army of investigators to stop them, whic we presently lack.

However, the mass of complaints to all concerned parties helped the FTC choke off several credit reprice scammers in 2010. They can't move against the remaining cockroaches unless we pour on the pressure. Beyond that, individual action through a TCPA lawsuit would be a strong suggestion, the hard trick generally being the lack of a discernable U.S. address to fire at with a summons.
Resident47
 Oct 29th, 2011
They want to lower my credit card interest rates. I'm on the 'do not call' list, but they keep calling anyway. We have no credit cards!
Charles
 Oct 29th, 2011
Does the DNC registry actually do anything about these calls? Does it really exist or is it just an unmonitored, phony website, no better than the scammers who harass us? Do our tax dollars support this program? After submitting "contact information", has anyone ever been contacted?
I've been filing regular complaints since the program started about ten years ago, but now I'm ready to invest in a call-blocking device. Maybe that will silence the relentless political calls too. Their lengthly recorded messages take up so much space on my answering machine.
Deanie
 Aug 29th, 2011
Did not answer, but left message wanting to lower my credit card interest. Something need to be done about this scammers.
Annoyed
 Aug 19th, 2011
Approximately 48 hours after activating my T-mobile phone, I received a phone call from the above number. Note, I had not made any outgoing calls except one test call to my home land line, so not sure how they were able to obtain this other than war dialing or obtaining an active cell phone database somewhere.
Dan
 Aug 11th, 2011
Left no message on the voice mail box.
BigSky
 Aug 04th, 2011
no message, no I.D.
perry
 Aug 03rd, 2011
Two courses of action beyond buying a call-blocker occur to me ... first, without positive identification it is clearly useless to interact with our gov't and give more DNC employees a right to exist. Second, the intrepid might make a counter-offer of employment opportunity to con personal information from Card Service employees (who aren't honest or making much money). It would go something like, funny you should call at this time because our enterprise will furnish voip box and phone line so that you can run your business from home. We have developed a more consistently productive method of gaining trust. You will receive minimum $200 a week + commission. Just dump the card numbers retrieved into an email to our holding facility once a week and get your paycheck + commissions without buying gas to commute. Clearly, FTC employees get these same scam calls at home and do nothing. Any info gained might produce a more likely prosecution.
not my name
 Jul 14th, 2011
A standard credit card "lower your interest rate" scam. They are just trying to collect credit card numbers to sell. The caller ID is totally faked.
Matt Bieneman
 Jul 13th, 2011
NO one there when I answered.
Charlie
 Jul 11th, 2011
Any call purporting to be from this number is now confirmed by Visa to be a spoof of their phone number. This is the infamous 'Card Services' or sometimes 'Auto Warranty' scam operation, known to spoof, before this, dead phone numbers. Now they are trying to look legitimate by spoofing Visa's 800-VISA-911 customer service line.

Has numerous complaints and criminal charges against this gang, the original head was finally outed, charged, convicted, and sent to prison. Reports of rude customer service agents also exist with one saying 'No, F*** you' when asked for a s upervisor. Also reports exist of prerecorded messages, also illegal under the law, as well as many of the spoof calls being received by people who are registered on the National Do Not Call Registry, or 'DNC List'.
Jim
 Jun 29th, 2011
Robo call trying to obtain credit card information
Redacted
 Jun 09th, 2011
Call came in , caller ID was the thoroughly misleading "VISA Lost-Stolen" but it was a scare call... last chance to, "lower credit card rates..."
Dave
 Jun 09th, 2011
This number has called at 5:01 and listed as toll free call.
007
 May 24th, 2011
Hung up
Jim
 May 04th, 2011
Cardmember Services called again. This time it was "Chris." Last time it was "Deidre" and it used to be "Rachel." When I asked what number "Chris" was calling from he terminated the call. The caller ID shows "Private Caller" with no number. That is a dead giveaway that these people are not legitimate. It is like wearing a ski mask into a convenience store in Florida., in July.
Jack
 Apr 27th, 2011
This was a robocall about "last chance!' and "To prevent your account from being closed," which was an obvious tipoff that this was a scam.
John Kearney
 Apr 25th, 2011
Wants to lower my credit card debt with rate of 6.9%....this is the final offer.
I got the same thing yesterday, but from 203-584-5201 id'd as a cell.
jan
 Jan 28th, 2011
So now the "Rachel" phishers are using Visa's official lost/stolen number on their Caller ID? Wow... The FTC and FCC may be completely ineffective, but if Visa catches these people it's not going to end well for them.
D.B.
 Jan 19th, 2011
In 2010 the FTC put the screws to several of these "Rachel/Heather" credit reprice scammers. Keep filing complaints with FTC and attorneys general so that more may be trashed in 2011.
Resident47
 Jan 06th, 2011
"Rachel from Cardholder Services" just called to scam me.
Valderost
 Jan 06th, 2011
just got a call from Visa Lost and Stolen and I would think that Visa would want to do something about this
mel
 Dec 21st, 2010
recieved a call from Card members Services they had me convienced they where their to help me I did give them information I know I should not have after talking to them for sometime. Johnna Marcelles was very nice just very persistant. I then told Him I would be doing some resurch on them and would call them back. The # he gave me was 1-800-421-2110. I called the card company that I gave out the information on and we decided to cancel the card. I also called the Fcc and they took all the information they also told me to call the Experine Frad. alert devision, I did and I also called my other card company's (no I did not give them my card #) but just to protect myself. Be more careful then me. I think I covered myself.
pc
 Dec 15th, 2010
Caller said they could lower my credit card rates after pressing 9 to get a live person. Refused to tell me which credit card and gave me a phone number of 800-847-2911 that I later called and may be legit for Visa. However since my caller id showed 310 944 1681. The caller said the name of his company is "Card Member Services" but could not give me the headquarters address. He said they have over 75 locations. Smells like a scam and I blocked the number to avoid future calls. I had gotten calls before with the same pitch.
Ron in NJ
 Dec 15th, 2010
I like to answer then start asking them questions. I ask who they are and what card they are calling about... who they work for...sometimes I ask for their account information ;) Of course I never tell them anything but it gives me a little satisfaction to annoy them.
jackie
 Dec 13th, 2010
The call was from the infamous Rachel telling me I could lower my VISA interest rate but to hurry because my limited time offer was set to expire. I pushed 1 to be connected to someone but it just rang and rang. I called the number back (from CID) and got some lady in the Philippines telling me that some scam was using the VISA phone number to obtain VISA account numbers. Not sure I believe her either but I didn't give out any credit card information. Annoying...
jogo
 Dec 01st, 2010
It was Rachel who calls from about 10 different phone numbers with different caller ID identification. "Nothing is wrong with your credit card....." I always hang up. Once didn't and spoke to some0one to take me off their list. Obviously they didn't.
Caroline
 Nov 29th, 2010
Message on answering machine that was cut off at the beginning but recorded voice (no doubt the ubiquitous "Rachel") saying something about nothing wrong with my account (which would be difficult as I HAVE no accounts/credit cards) but offering to lower my interest rate. Needless to say I pushed delete before it was finished.
Kit
 Nov 10th, 2010
Received call 800-847-2911 but did not answer. I Googled it fast. Waited until the phone quit ringing and tried to call them back. There was answer- but no one speaking. IF this were a valid collection call, wouldn't they answer it in hopes they could collect something? If this were a valid VISA call, still, wouldn't they answer it in hopes they could sell something? Either way, why call me? I have not had a VISA card for over seven years.
Ky Resident
 Oct 29th, 2010
Received CallerID of VISA LOST-STOLE from 800-847-2911. Refused to answer it--immediately Googled the number and found this web page. Glad I didn't answer it. Tis too bad Big Brother can't stop these guys, but then Big Brother can't even stop illegals from sneaking through our border so it's no big surprise.
TS
 Oct 27th, 2010
Missed call, called back after looking number up to request calls stop. Man who answered asked for card number and I asked why I was getting calls since I don't have or wish to have a card. He claimed to be card center in Phillipines trying to find out who is fraudulently using their number to try and get personal information. Claims they are not allowed to call US for telemarketing purposes.
PJ
 Oct 20th, 2010
They called my house and did not leave a message on voicemail. Robocall?
RB
 Oct 15th, 2010
This is a scam operation. They change their phone number every month. They are NOT from VISA.
Dave
 Oct 01st, 2010
They said they wanted to help reduce credit card interest rates "to as low as 6%." When I clicked through ("press 9 to speak to a representative...") a young woman asked my name but was cagey about answering any questions. She said that telling me the name of the company that was calling "was a no-no" and asked for my name. The number above was on my caller ID, but when I asked what number she was calling from, she said 800-847-2911.
Anonymous
 Sep 23rd, 2010
I has several calls and igorned them because I don't have a Visa account, finallly decided to respond and the minute I inormed them that I did not have a account they hung up. I think this is a scam be careful.
Bob Brown
 Sep 16th, 2010
I have had several call from "Card Services" from this number as well as 000-000-0000. They are the same and say for more info press 9. As soon as the live person answers they ask if you want to lower debt and before I can get out"I want off the call list" the call is disconnected.
The phone number 800-847-2911 is NOT a Visa number as others have stated. It sure sounds like it is legitimate but I put in a fake card number and they proceeded to discussed my fake account with me. Weird!
80881
 Sep 09th, 2010
The number is useless. It's 800-VISA-911. They're spoofing their caller ID. Reporting this number if fruitless. Need to figure out what CLEC these calls are originating from and get after *them*. Probably using VOIP to spoof the caller id.
Tony Shadwick
 Sep 07th, 2010
Got additional call today 800-847-2911 (out of area). Calls come from different number.

Takes only a minute to register complaint with Do Not Call. I have been registered with Do Not Call since it began. Will continue to register complaint as long as they continue to call.
bc
 Sep 07th, 2010
this is bad scam they called me i was not home checked caller id and called them back got visa dumb me gave them my card number said this is not them they never call out from that number not to answer it anymore but checked with my bank the guy i gave my number to wasnt legitate but know have my number blocke and got new cards dont give any info out this is spam to get your money
jk
 Sep 01st, 2010
I have received multiple calls from this organization, and have warned them repeatedly to honor my "Do Not Call" status since I'm on the national Do Not CAll list. They have ignored, repeatedly.

When they do call, I attempt to get them to tell me who they are and where their company is located so I can follow up and try to get them stop calling. They always hang up on me before they'll reveal who they really are.
T.B.
 Aug 30th, 2010
Card member services. Recorded message offers to lower your interest rate. DO NOT give out any information of ANY card you may have! DO NOT push a button to 'remove' yourself from their call list! Only gets you MORE calls more often. File a complaint with FTC each and every time they call.
Guine
 Jul 23rd, 2010
Called, hung up when they confronted us
Tim
 Jul 23rd, 2010
They called and left an automated message to call regarding my account. When I called back, they said they didn't have any idea what I was calling back about....unless I gave my card number. Called my bank that issued my card, they said their fraud prevention company is a different name......
PB
 Jul 22nd, 2010
Find a card that the expiry date is still valid but the account is closed out because they banks screwed ya over and then give it to them, then will try to charge on a screwed up card, therefore exposing the scammers in the banking system...LOL DUMB ASS THEY ARE
Card Services
 Jun 04th, 2010
just got wwhat looked like a local call. they gave me the 847 2911 numer as a call back. local number is not good.
mc
 May 06th, 2010
i got out of them Financial Service Advisors orlando florida and the number ... i told lady i was on do not call and she screamed at me IT DOES NOT MATTER!

time to file complaint
angry man
 Mar 13th, 2010
This guy keeps calling with offer to consolodate credit cards, gives fake # 800-847-2911, and probably fake name, Card Services. he hangs up once he realizes I am trying to get info from him.
Laura
 Mar 05th, 2010
Got that same call today. The person was extremely rude, so I returned the favor. After 30 seconds of me badgering him, he hung up. All I could get out of him was "Visa Mastercard Qualifications". He couldn't tell me how he got my number nor what account it was for. I get this call about every 6 months. I have been on the WI no call list since it started over 7 years ago.
Todd
 Feb 10th, 2010
Hey, this is Visa Corporate Card Member Services but it is NOT for the card issuing bank. This is not a spammer. You can even see it spells 800-VISA-911.
Freddy
 Jan 27th, 2010
Said they were from Cardmember Services and wanted to lower my APR. Gave me no other additional information when I asked about his company. Wanted all of my credit card numbers, balances and limits. Denied to give him anything and he gave me a number to call back on 800-847-2911. This has been reported as fraud and I tried to call the number above and it showed disconnected. DO NOT GIVE THEM ANY INFORMATION!!!
Casey
 Jan 06th, 2010
Yeah, it's a very bad scam. Why aren't they in jail yet? How do we get the FBI/CIA in on this because since they hide their true identity it doesn't seem like just an FTC sanction deal.

They've called me a lot, using a variety of phony caller ID lines. Today they showed 202-459-7122 'Unknown Name'. They always claim to be from Card Services or something of the matter and always say they are calling because they can reduce your card rate. The person tries to quickly get you to tell them your card numbers so they can check for a lower rate and hang up quickly if you sound at all suspicious. I assume that they hang up quickly after you tell them your card numbers too (haven't tried that.. might have to give them some phony numbers!)

Today's call was interesting because they've started calling themselves "Visa Mastercard Services" which is new. Also, when asked for their company number they gave me Visa's customer number (800-847-2911) then quickly hung up. Just for thoroughness I called Visa and they confirmed that it wasn't them and they wouldn't ever make a call like that. This was also interesting because they had stopped calling for a while--maybe they had to quickly move offices!?

For all the cards they must be stealing, we really need to get federal and international law enforcement going to put them away.
BW
 Oct 15th, 2009
Just checked Caller ID after reading the rest of the posts. I have 578-000-5756 on the ID.
Monica
 Oct 07th, 2009
Received the automated call today and had to press 9 to get information to lower my interest rates. I listened to the pitch about how Experian had given them my number based on good credit history but the consipiracy theory personality I have made me question all of it. When I asked why the credit card companies would let them lower my rate the only response was they work with all 551 banks and lenders. When I asked what's in it for them they said the fees and interests rates I would have paid to the credit company anyway, but they could not explain what this means. Then Curtis the floor manager got on the line and repeated the exact same things. I did not give out any personal information but answered yes to the 3 question, "do you have more than $4000 debt, interest rate about 10%, and a card in good standing." I asked for the company name and it was just Card Services a divison of the main company but they did not know the name of the main company. Told me they were out of Orlando, Florida and phone number is 800-847-2911 and I immediately googled them and found this site. When I told Curtis I would research the company and call them if I decided to he muttered something I could not understand and hung up. I say be very afraid of these jokers.
Monica
 Oct 07th, 2009
Said they'd lower our card rates. When we refused to give account numbers over the phone to someone we didn't know anything about they became pushy and beligerant. We hung up.
Dave
 Aug 26th, 2009
Wanted to lower my credit card rates. Caller name was James Allen. I told him I was on the do not call list & he hung up!
Phil
 Aug 20th, 2009
I listened to the pitch of this caller ID "Unknown" to lower my interest rate. When I asked, he said his name was Kevin Taylor and he was in Dallas Texas. First he asked for my phone number, of which I gave him. I asked for the name of the company and he said: Card Services. I asked for his phone number and he gave me 2: 800-847-2911 or 800-622-7747. He asked for the Credit Card number that I wanted to lower the interest rate and I said I did not have it on me. Then he asked for my address and they would mail me ...whatever. I asked him if he knew what a "do not call list" was and he said that that did not apply. I asked him if he really gets people to give a credit card number to an "unknown" caller. I told him to put me on his do not call list and he said they don't do that and I asked to speak to his supervisor and he put me on hold for about a minute and then it disconnected. HOW DO YOU REPORT THIS TO THE FCC ?
Diane
 Aug 18th, 2009
Interest bearing dept. BS. But I got them to give me a nume=ber I can report to the FCC.
Tommy
 Jul 30th, 2009
This is a credit card scam. Turn them in to the FCC
mike jackson
 Jul 28th, 2009
Got the most bizzare call a couple of days ago. Caller said he ws from cardservices and he wanted to lower my interest rate. I asked for the guys name. He said Stanley Rivers. I had to ask several times to get his name. He kept talking over me. I said I wanted his phone number and after about 5 minutes or so I finally got it out of him. 800-847-2911. He was not very nice. He then asked for my husband, and I said why. He said he wanted to tell him that I was cheating on him. I then asked for his supervisor. That guy came on the phone and said his name was Sean Connery. He said he knew I was having an affair with him in WalMart. I gave my husband the phone - we could just could not believe the way we were being spoken to. He went on to tell my husband about my affair with him and that I was good in bed. My husband informed "Sean" that the next call would be to the Sheriff Dept. We have now filed a complaint with the Sheriff Dept - FCC and our state consumer proection.
limey
 Jul 04th, 2009
In addition to previous comment, I followed the advice of the other people on this comment thread and called the FTC and reported it. She said it was a scam under investigation, but every report does move it up the list, and every bit of information may be a lead.
ME
 Jun 24th, 2009
I hit 9 to speak to a person and informed her I was on the DNC list. She said, all oily and know-it-all, that since I pressed 9, I was the one soliciting her. Then she challenged me that I hadn't listened to the message and just went around in all kinds of circles, with her smugly saying I couldn't do anything to stop them from calling. Also that she gets paid by the hour so I'm only wasting my own time. The fake name and number she gave me was Rachel Jones (I did laugh out loud when she said Jones) and her number 800-847-2911, ext 239 (which took her a while to think up, too). She said the name of their company was "Account Services" and they were in Orlando, FL.
ME
 Jun 24th, 2009
I called the number back and got a legitimate Visa representative. I explained that I had received 3 calls in 3 hours. She told me that Visa is aware and investigating the misuse of their phone number. She recommended that I contact my card issuer and the credit bureau.
TS
 May 18th, 2009
Secod time this week...(and it's only Tuesday)

Press 1 then a man comes on.
Calls his company "Account Services" ....same drill as always. Now this time its a $3K balance to play...yesterday it was a $5k balance to play the game. I tell him B of A and he wants to conference call to BofA and then I punch my account # in on my phone keypad. Conference called and B/A recording comes on. I punch in a phoney number and recording says to hold......he says after 5 seconds that we got disconnected......bull. HE disconnets to the bank. Asking him for a phone number to call him back he gives me the number of VISA which is 800-847-2911. So after 15 minutes of jacking him around he finally gets it.....HA HA!!

15 minutes later (as I type this) another clown from "Account Services" calls......here we go again. Being on the DNC seems to go nowhere as to quit the calls. The first clown sad that Experian provides the calls and numbers.

Clearly all of this is illegal.................if nothing else than calling #'s that are on the DNC. Question is when will VISA, MC, FCC, FTC or your State Consumer Affairs agency get hot and throw the clowns in jail. They are all aware of this.......but hey...this has been going on for 6 months or more......
Dr. Bendova
 May 05th, 2009
Card member Services in Alaska.... Could not get any real information from them...
Joe Wagner
 Apr 29th, 2009
I got a call from these people and after asking many concerning questions, I stupidly gave them two of my credit card numbers with my name and address as well as my last four digits of my ss#.
I figured it would be ok since it was not the whole number. After talking with them and looking at this website, I told them I was not interested and I am on the no-call list, they hung up on me so now I am worried about the consequences of me giving my info. out. Any suggestions? They do come off legit, that is why I trusted them, NOT!!!
Linny
 Apr 25th, 2009
when these people call do not hang up when they slam the phone down, For the last half hour I have been listening
to calls...same stuff as listed here
goat
 Apr 22nd, 2009

100 Comments