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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

89 calls reported from this number.
Who CalledCaller IDDate
UnknownToll Free Call2010-09-29
UnknownToll Free Call2010-09-21
UnknownToll Free2010-07-29
UnknownToll Free2010-07-28
UnknownToll Free Call2010-07-08
UnknownToll Free2010-07-02
UnknownThe Palace2007-09-25
Toll FreeToll Free2010-08-27
The Palace2009-08-21
not provided2009-06-22
NOT PROVIDED2009-06-04
APPELLIS (Collection Agency) Westerville, OHTOLL FREE CALL2009-08-05
appellistoll free call2009-12-21
apellisthe Palace2014-01-28
apellistoll free2011-01-22
ApellisToll Free2010-12-10
ApellisToll Free2010-12-03
ApellisToll Free2010-11-23
ApellisToll Free2010-11-19
ApellisToll Free2010-11-11
ApellisToll Free2010-10-30
ApellisToll Free2010-10-28
apellisToll Free2010-10-23
ApellisToll Free2010-10-21
ApellisToll Free Call2010-10-15
ApellisToll Free2010-10-06
ApellisToll Free2010-10-02
ApellisToll Free2010-10-01
ApellisToll Free2010-09-29
ApellisToll Free Call2010-09-28
ApellisToll Free2010-07-17
ApellisUNKNOWN NAME2009-08-20
apellisunknown name2008-02-21
Apellisunknown caller2007-12-21
Apelles LLC - Collection Agency(800) 825-44252007-04-06
Apelles collection agency800-825-44252007-11-02
ApellesThe Palace2009-09-23
?The Palace2010-10-01
"The Palace"TOLL FREE2007-08-17
just the number2013-03-14
The Palace2011-01-18
the palace2011-01-12
tollfree number2009-11-09
not provided2009-08-21
not provided2009-07-19
toll free2009-07-07
Not Provided2009-06-03
Unknown Name2007-04-11
tollfree number2007-02-17

Report a phone call from 800-825-4425

Comment on calls from 800-825-4425


September 24th, 2014 Tired-Of-It OH

I keep getting these calls from 1-800-825-4425 from Apellis from time to time,& this time was a lady saying her name was"Sunshine"that she wanted to collect on an un-settled debt!!!...REALLY!!!! "Freck'in scammers!!!

January 25th, 2014 BJC WV

800-825-4425 is Apellis Collection Agency

September 11th, 2013 DamnMorons OH

BS Collection Agency that HAS to identify themselves. Refusal violates laws.
Immediately hang up on them and send them a Cease & Desist letter (see
below) and if they keep it up - get a lawyer and sue them for $1,500 a call.

Examples of various debt collection sample letters can be found here: ... etters-5125.php

Apelles LLC
7387 Bentley Pl
Westerville, OH 43082
Phone: (614) 563-8530
Caller ID: 800-825-4425
Caller: Apelles LLC
Call Type: Debt Collector

April 26th, 2013 MS DONT PLAY GA


February 14th, 2013 from FL FL

This number calls ,does not leave message.

February 8th, 2013 AC FL

Apellis. Collection agency for ADT alarms

February 15th, 2012 MMCC


January 21st, 2012 billiam

They are bill collecting scum also calls from 800.825.4490

June 2nd, 2011 Jaime OH

Hello Everyone. I understand your difficulties with this number.. I have experienced the some of the same things.. I am not the person they were calling for (more the twice daily). But since my house phone is pretty much my cell phone, I decided to take care of this so that it wouldn't be a problem for my mother who is extreamly busy. So here is my short experince of what happend today with this number:

I was on the phone and I recognized the number (because they call daily). When I picked up, once again, they said nothing. So I called the number back and a machine said all of the reps. were busy. Then they hung up. I called 3 times with the same result. Then I called a final fourth time and as soon ass the "all the reps. are busy" message was over, I said, "Hello?" I got an answer and I told him that this number had been calling my number and I wanted the calls to stop because they wouldn't say anything.. He asked for the number they were calling.. I told him and he said they were trying to get ahold of (my mother's name) and asked me if I was her.. I told him no and he said that he would make a note that they had the wrong number and he would make sure that people from his office wouldn't call me again.

So basically.. Just call their number and ask for them to stop.. No one had gotten rude with me so you should be safe from that. I hope I helped some of you!! Thanks.

December 10th, 2010 RB OH

The robo calls are still going on and no message left.

December 9th, 2010 Resident47 RI

What a little snot .... "Are you sending a check", indeed! ATX, the collector cannot refuse to give you a business name and address. Pretending to take another call doesn't cut it. If they're certain you owe something you should see a dunning letter within about week of that first call. If they're just skip tracing and you're not the target, it's cease-comm time. Document all calls, record them if feasible. They've already already lost some trust points.

December 9th, 2010 ATX TX

I receive 3-4 calls daily from this company. I answer--say HELLO--then they hang up. Today I called the number back and waited for a representative. She and I spoke briefly then hung up. I then called back again to get their Name/Address--I asked the rep for information, she was talking over me stating who they were contacting, I repeated I wanted Name/Address, she said "Why are you sending a check?" I repeated for her to give me Name/Address--she said "I have someone on the other line, hold on." Then she hung up on me, so I came here. Thank you for the useful information about the company.

December 3rd, 2010 Resident47

Okay RB, we get it. You're getting many calls, and you don't have anything new to report. There is already a call summary field above. Instead of taking that noise for four months, you could have done something more direct by now.

Everyone should study the comment from CY back in February 2010. Very good and reasonable questions were asked of the collector, and the only game they have is getting pissy and making illegal threats. Verbal sparring won't get you anywhere with rogue collectors like this, except maybe to gather evidence of Federal violations. The FTC and many consumer groups explain the best ways to respond to these calls, through Certified mail.

If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the Federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, and collectors can be sued for their crimes. Learn your rights and first response tactics at FTC-dot-gov. See also your state laws for additional support.

December 3rd, 2010 RB OH

The saga continues.

November 23rd, 2010 RB OH

Yet another robo call today.

November 19th, 2010 RB OH

Still more robo drama. I wish that these calls would stop. They call several times a day yet leave no messages.

November 11th, 2010 RB OH

The robo call saga far they have callled the house twice but have left no messages.

October 30th, 2010 RB OH

The robo calls continue and still no voice messages left.

October 28th, 2010 RB OH

Yet another robo-call.

October 23rd, 2010 RB OH

The calls continue. This would not bother me so much if they would leave a voice message.

October 21st, 2010 RB OH

Yet another robo-call and no message left.

October 15th, 2010 RB OH

Yet another robocall. No message was left on voice mail.

October 6th, 2010 RB OH

The robo calls still continue and they never leave a message.

October 2nd, 2010 RB OH

The robo calls continue.

October 1st, 2010 RB OH

Yet another robo-call and no message left on the answering machine. How do I get these calls to stop?

September 29th, 2010 RB OH

Called the house again and yet they leave no message. I have been getting really tired of these robo-calls.

September 29th, 2010 RB OH

This place called the house again and they never leave a message. I wish that they would state what they want. I do not answer toll free calls as it has been my experience that they usually are NOT good things.

September 28th, 2010 RB OH

Called again and left no message. Really annoying!

September 21st, 2010 RB OH

They called the house yesterday but did not leave a message.

August 27th, 2010 RB OH

Called the house yesterday but left no message on the answering machine. Very annoying.

August 6th, 2010 RB

They call 4-5 times a day and no one answers or leaves a message.

July 30th, 2010 ANONYMOUS MO


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Back to Press Releases
For Immediate Release

Contact: Mark Dunlap, Vice President of Sales and Marketing
Phone: (614) 899-7322

Westerville, Oh � Apelles, LLC proudly announces the launch of a full suite of payment options that will allow customers to pay their accounts 24 hours a day, 7 days a week and 365 days a year. These payment options will be offered through multiple service delivery methods to support Apelles� operating principle of a customer-centric approach to collection resolution. To focus on making it easy for customers to pay their accounts Apelles will offer a secure environment to accept checks, debit or credit cards via the following three options:

A toll free telephone number (1-866-294-0331) accessing a self-service secure automated system.
Through the Secure Internet Payment Option at
Direct in the Apelles contact center with a well-trained Apelles Specialist (800- 825-4425)
This new service is just one of several initiatives underway to enhance the services Apelles offers to support the customer lifecycle of their client-partners. President and CEO Mike Fitzmartin, said "The team at Apelles is very excited about the opportunity to offer this wide variety of payment options to our client�s customers". "We understand the significance of supporting several different service delivery methods for accepting payments to strive for customer loyalty from today�s sophisticated consumer". "In our eyes, this is just another step at Apelles to separate ourselves from our competition because we recognize payment options are an important touch point in the overall customer lifecycle". To learn more about all of the Apelles payment methods and options, please visit

About Apelles:
Apelles, LLC, headquartered in Westerville, Ohio, is a leading provider of outsourced collections and customer service solutions nationwide. Apelles provides unique solutions for customers supporting every touchpoint in the customer lifecycle across a variety of industries. Apelles� customized service offerings range from welcome call and fraud prevention programs through, customer care, first party accounts receivable and third party projects. For more information about Apelles and their �Creative Approach to Customer Contact� please visit

# # # # #

Copyright © 2003-2004 Apelles. All Rights Reserved.

July 29th, 2010 RB OH

These folks called my house againd and did not leave a message. I wish that these calls would stop.

July 28th, 2010 RB OH

They called my house again yesterday and did not leave a message. I do not answer unknown, no number available calls, or 800 numbers that I do not recognize.

July 24th, 2010 Zac OR

I've recently received numerous calls from this company, Appelis, which leaves a message for me to return their call at 1-877-825-4490. When calling the number to request that they quit calling my cell phone, which costs me money- while I am using a prepaid phone, I am redirected to a voice-mail box for a man by the name of William. Whether a collection agency, a scam, etc..., the calls are repeated, inopportune and redundant. My thoughts, "Yes, I've received your message, the first time that you left it, as well as the third, fourth and fifth, so... if I wanted to conduct business with you, then I would."

Either way, I wish everyone luck in finding a solution to this problem.

July 17th, 2010 RB OH

They called my house yesterday but did not leave a message. Really annoying!

July 8th, 2010 RB

They called my house today but they did not leave a message.

July 2nd, 2010 RB

Called my house today but did not leave a message.

July 2nd, 2010 lola MO

ps...would love to thank them for the new job,nobody does some background check to see what kind of social class we are try scam money, and i forgot to mention , as far as daughters
scam and her line of work in pharmacy...they told manager to garnish her wages...we are talking theft, fraud, oh so many other felonies...
im making it my life goal as middle age woman, to go back have fun with it, and protect people and their privacy..we have gotton too far away from our constiutional civil rights were also violated when i was blocked from complaint sites regarding them once they got my ip address..

July 2nd, 2010 lola MO

scammers, rude, knew too much about our personal life...hubby position as exec work, father wealth , my jewelry, told me to sell it, i only got a letter in mail...i yelled at her, she demanded i stop interrupting her, yet i called her every interruption....she threaten lean on house,isaid how u gonna get that one from irs...lie lie, she say for me get job, and i say hipa law b--tch, i cant even drive...etc etc..lie lie...till finally i tell her retired atty and im taping all her this bogus call i taped for fcc...she shutup and hung up, never to b heard again...till today got daughter manager on his private line..never spoke to her, say represnt us bank...pres of bank friend..again an non practicing attorney, im making them my target as a hobby.....quit to raise kids....they just didnt do a long enough background or updated check...oh and new job is taking us to their headquarters cant wait

February 20th, 2010 Marie CA

The 800-825-4425 caller is scam and harrashment! do not answer their calls

February 5th, 2010 CY OH

My husband's parents keep getting calls from this number over the past year. Today my mother-in-law finally got man (Bill Johnson) to tell her what the collection was suppose to be for (of course illegal since she not my husband) it was for a Huntington Bank line of credit that he supposedly opened in 1980 (that would make him 3). They told her if the money was not paid by 4pm today both my husband and father-in-law would have legal action taken. My husband called they would not connect him to the person his mom spoke to. The girl(dont know her name) then told him it was a checking account over drawn amount needed $1100 but if he paid today it was only $700. Husband told her he was told that it was a line of credit. She said she was not able to tell what type of account it was since she did not have clearance to see it and Bill was a manager. Husband told her never had account she got rude, he called huntington they had him in the system as having an account that was acquired in a bank merger that had been closed, but that was it. The bank rep said that Apelles should have all info and be able to provide it. (Since this took place when he was 3, we are worried about identity theft). Called Appelles back husband told them he wanted a statement sent that showed the details of the account because we think it's ID theft. The man (lamont) told him he needed to pay the account immediately regardless he owed $1100 but if he paid today it would only be $700. My husband said he wanted to see details on the account, including copies of his signature page (again,since we think it's id theft wanting to protect ourselves). Lamont kept repeating he needed to pay immediately, my husband said he would not pay anything until he was able to see details in writing to try and sort through this with our family attorney. Lamont hung up...

So is it ID theft and a legit but rude collection agency or is it a "boiler room" (I know wrong industry, but don't know collection lingo)collection agency giving enough info hoping you'll just get too scared to question and pay up without looking into details?

January 27th, 2010 HC MN

This is abogus collection agency...they will try people who live in your area to find a person they are looking for. The best thing to do with this company(if you get a rep) is tell them to remove your number from their database. If it continues, then report them to the general attorney in you state.

January 8th, 2010 Mike GA

They have been calling for my father for several months. He does not answer unknown, no number available calls, or 800 numbers that he does not recognize. Today they called me on my cell phone asking for my father. I asked several times who they were, what they did, and what company they represented. The woman refused to answer my questions, insisted I put my father on the phone. She got very rude and eventually hung up. As far as we know he has no bills that are past due so no reason for any collection agency to be calling. If they call again I will file a complaint with my state attorney general for harrassment.

October 27th, 2009 Tina MI

They were looking for my friend Kati to collect a debt and somehow got my number and asked me if i knew where she was. They were very rude.

October 19th, 2009 BAF CA

Appears to be a collection company. Agent was not willing to transfer me to Tiana Booker, who is the person that originally called. He said she was gone for the day. My Number did not come up in their data base, because I am an attorney and my client says the debt they are claiming is bogus. The agent was not willing to leave a message for Tiana Booker.

September 23rd, 2009 dm KS

They are a collection agency

September 3rd, 2009 deb MO

i get a recording then they hang up. i tried 3 times calling back and they do the same thing. please hold on. then they hang up on you. got a person then he hung up on me. before i could say really anything.

August 20th, 2009 DJ CA

This phone call comes in 3 to 4 times daily. It reads unknown on caller ID with 000-000-0000 as the number. It is rather annoying and I'm not calling back. I think it will only make them call more. Problem is the call rejection feature on my phone service won't reject it with no number. smart alecks..

May 12th, 2009 Steph

Went on vacation and had my ansewering machine blow up on me with messages from appells. Called them back and they said my number was not in there data base. Does any one know what this company is really doing?

February 2nd, 2009 Anonymous

Calling on my cell phone. Absolutely no idea how anyone got that since only immediate family has it. Never had any dealing with this company ever. Don't know why they are calling. The number that came up on my phone 000-000-0000 but asked me to call them back at 800-825-4425. If they are legitimate and have legitimate business to conduct, why mask their phone number?

November 14th, 2007 DEDE WA


November 2nd, 2007 d OR

Left recorded message to contact them at the 800 #.
I called back and they were trying to get ahold of my son regarding an outstanding debt.
Company = Apelles collection agency.
Asked to be taken off the list.

June 28th, 2007 JDM

I received a call from "614-000-000" on my caller ID that had a recorded message from Apelles saying to call "800-825-4425". I called the number to ask why they've been making unsolicited phone calls. The gentleman said they were trying to reach someone that doesn't live at this number. When I asked what phone number he was trying to reach her at, he gave me a number that was not my home phone number. I asked to be removed from their database and he supposedly complied.

June 19th, 2007 Larry

Recieving a recorded message about 2 times a month. Havent returned call

May 17th, 2007 george RI

got recorded announcement on my CELL PHONE.. I hung up.