I keep getting these calls from 1-800-825-4425 from Apellis from time to time,& this time was a lady saying her name was"Sunshine"that she wanted to collect on an un-settled debt!!!...REALLY!!!! "Freck'in scammers!!!
 Sep 24th, 2014
800-825-4425 is Apellis Collection Agency
West Virginia
 Jan 25th, 2014
BS Collection Agency that HAS to identify themselves. Refusal violates laws.
Immediately hang up on them and send them a Cease & Desist letter (see
below) and if they keep it up - get a lawyer and sue them for $1,500 a call.

Examples of various debt collection sample letters can be found here: ... etters-5125.php

Apelles LLC
7387 Bentley Pl
Westerville, OH 43082
Phone: 614-563-8530
Caller ID: 800-825-4425
Caller: Apelles LLC
Call Type: Debt Collector
 Sep 11th, 2013
 Apr 26th, 2013
This number calls ,does not leave message.
 Feb 14th, 2013
Apellis. Collection agency for ADT alarms
 Feb 08th, 2013
 Feb 15th, 2012
They are bill collecting scum also calls from 800.825.4490
 Jan 21st, 2012
Hello Everyone. I understand your difficulties with this number.. I have experienced the some of the same things.. I am not the person they were calling for (more the twice daily). But since my house phone is pretty much my cell phone, I decided to take care of this so that it wouldn't be a problem for my mother who is extreamly busy. So here is my short experince of what happend today with this number:

I was on the phone and I recognized the number (because they call daily). When I picked up, once again, they said nothing. So I called the number back and a machine said all of the reps. were busy. Then they hung up. I called 3 times with the same result. Then I called a final fourth time and as soon ass the "all the reps. are busy" message was over, I said, "Hello?" I got an answer and I told him that this number had been calling my number and I wanted the calls to stop because they wouldn't say anything.. He asked for the number they were calling.. I told him and he said they were trying to get ahold of (my mother's name) and asked me if I was her.. I told him no and he said that he would make a note that they had the wrong number and he would make sure that people from his office wouldn't call me again.

So basically.. Just call their number and ask for them to stop.. No one had gotten rude with me so you should be safe from that. I hope I helped some of you!! Thanks.
 Jun 02nd, 2011
The robo calls are still going on and no message left.
 Dec 10th, 2010
What a little snot .... "Are you sending a check", indeed! ATX, the collector cannot refuse to give you a business name and address. Pretending to take another call doesn't cut it. If they're certain you owe something you should see a dunning letter within about week of that first call. If they're just skip tracing and you're not the target, it's cease-comm time. Document all calls, record them if feasible. They've already already lost some trust points.
Rhode Island
 Dec 09th, 2010
I receive 3-4 calls daily from this company. I answer--say HELLO--then they hang up. Today I called the number back and waited for a representative. She and I spoke briefly then hung up. I then called back again to get their Name/Address--I asked the rep for information, she was talking over me stating who they were contacting, I repeated I wanted Name/Address, she said "Why are you sending a check?" I repeated for her to give me Name/Address--she said "I have someone on the other line, hold on." Then she hung up on me, so I came here. Thank you for the useful information about the company.
 Dec 09th, 2010
Okay RB, we get it. You're getting many calls, and you don't have anything new to report. There is already a call summary field above. Instead of taking that noise for four months, you could have done something more direct by now.

Everyone should study the comment from CY back in February 2010. Very good and reasonable questions were asked of the collector, and the only game they have is getting pissy and making illegal threats. Verbal sparring won't get you anywhere with rogue collectors like this, except maybe to gather evidence of Federal violations. The FTC and many consumer groups explain the best ways to respond to these calls, through Certified mail.

If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the Federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, and collectors can be sued for their crimes. Learn your rights and first response tactics at FTC-dot-gov. See also your state laws for additional support.
 Dec 03rd, 2010
The saga continues.
 Dec 03rd, 2010
Yet another robo call today.
 Nov 23rd, 2010
Still more robo drama. I wish that these calls would stop. They call several times a day yet leave no messages.
 Nov 19th, 2010
The robo call saga far they have callled the house twice but have left no messages.
 Nov 11th, 2010
The robo calls continue and still no voice messages left.
 Oct 30th, 2010
Yet another robo-call.
 Oct 28th, 2010
The calls continue. This would not bother me so much if they would leave a voice message.
 Oct 23rd, 2010
Yet another robo-call and no message left.
 Oct 21st, 2010
Yet another robocall. No message was left on voice mail.
 Oct 15th, 2010
The robo calls still continue and they never leave a message.
 Oct 06th, 2010
The robo calls continue.
 Oct 02nd, 2010
Yet another robo-call and no message left on the answering machine. How do I get these calls to stop?
 Oct 01st, 2010
Called the house again and yet they leave no message. I have been getting really tired of these robo-calls.
 Sep 29th, 2010
This place called the house again and they never leave a message. I wish that they would state what they want. I do not answer toll free calls as it has been my experience that they usually are NOT good things.
 Sep 29th, 2010
Called again and left no message. Really annoying!
 Sep 28th, 2010
They called the house yesterday but did not leave a message.
 Sep 21st, 2010
Called the house yesterday but left no message on the answering machine. Very annoying.
 Aug 27th, 2010
They call 4-5 times a day and no one answers or leaves a message.
 Aug 06th, 2010

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Back to Press Releases
For Immediate Release

Contact: Mark Dunlap, Vice President of Sales and Marketing
Phone: 614-899-7322

Westerville, Oh � Apelles, LLC proudly announces the launch of a full suite of payment options that will allow customers to pay their accounts 24 hours a day, 7 days a week and 365 days a year. These payment options will be offered through multiple service delivery methods to support Apelles� operating principle of a customer-centric approach to collection resolution. To focus on making it easy for customers to pay their accounts Apelles will offer a secure environment to accept checks, debit or credit cards via the following three options:

A toll free telephone number (1-866-294-0331) accessing a self-service secure automated system.
Through the Secure Internet Payment Option at
Direct in the Apelles contact center with a well-trained Apelles Specialist (800- 825-4425)
This new service is just one of several initiatives underway to enhance the services Apelles offers to support the customer lifecycle of their client-partners. President and CEO Mike Fitzmartin, said "The team at Apelles is very excited about the opportunity to offer this wide variety of payment options to our client�s customers". "We understand the significance of supporting several different service delivery methods for accepting payments to strive for customer loyalty from today�s sophisticated consumer". "In our eyes, this is just another step at Apelles to separate ourselves from our competition because we recognize payment options are an important touch point in the overall customer lifecycle". To learn more about all of the Apelles payment methods and options, please visit

About Apelles:
Apelles, LLC, headquartered in Westerville, Ohio, is a leading provider of outsourced collections and customer service solutions nationwide. Apelles provides unique solutions for customers supporting every touchpoint in the customer lifecycle across a variety of industries. Apelles� customized service offerings range from welcome call and fraud prevention programs through, customer care, first party accounts receivable and third party projects. For more information about Apelles and their �Creative Approach to Customer Contact� please visit

# # # # #

Copyright © 2003-2004 Apelles. All Rights Reserved.
 Jul 30th, 2010
These folks called my house againd and did not leave a message. I wish that these calls would stop.
 Jul 29th, 2010
They called my house again yesterday and did not leave a message. I do not answer unknown, no number available calls, or 800 numbers that I do not recognize.
 Jul 28th, 2010
I've recently received numerous calls from this company, Appelis, which leaves a message for me to return their call at 1-877-825-4490. When calling the number to request that they quit calling my cell phone, which costs me money- while I am using a prepaid phone, I am redirected to a voice-mail box for a man by the name of William. Whether a collection agency, a scam, etc..., the calls are repeated, inopportune and redundant. My thoughts, "Yes, I've received your message, the first time that you left it, as well as the third, fourth and fifth, so... if I wanted to conduct business with you, then I would."

Either way, I wish everyone luck in finding a solution to this problem.
 Jul 24th, 2010
They called my house yesterday but did not leave a message. Really annoying!
 Jul 17th, 2010
They called my house today but they did not leave a message.
 Jul 08th, 2010
Called my house today but did not leave a message.
 Jul 02nd, 2010
ps...would love to thank them for the new job,nobody does some background check to see what kind of social class we are try scam money, and i forgot to mention , as far as daughters
scam and her line of work in pharmacy...they told manager to garnish her wages...we are talking theft, fraud, oh so many other felonies...
im making it my life goal as middle age woman, to go back have fun with it, and protect people and their privacy..we have gotton too far away from our constiutional civil rights were also violated when i was blocked from complaint sites regarding them once they got my ip address..
 Jul 02nd, 2010
scammers, rude, knew too much about our personal life...hubby position as exec work, father wealth , my jewelry, told me to sell it, i only got a letter in mail...i yelled at her, she demanded i stop interrupting her, yet i called her every interruption....she threaten lean on house,isaid how u gonna get that one from irs...lie lie, she say for me get job, and i say hipa law b--tch, i cant even drive...etc etc..lie lie...till finally i tell her retired atty and im taping all her this bogus call i taped for fcc...she shutup and hung up, never to b heard again...till today got daughter manager on his private line..never spoke to her, say represnt us bank...pres of bank friend..again an non practicing attorney, im making them my target as a hobby.....quit to raise kids....they just didnt do a long enough background or updated check...oh and new job is taking us to their headquarters cant wait
 Jul 02nd, 2010
The 800-825-4425 caller is scam and harrashment! do not answer their calls
 Feb 20th, 2010
My husband's parents keep getting calls from this number over the past year. Today my mother-in-law finally got man (Bill Johnson) to tell her what the collection was suppose to be for (of course illegal since she not my husband) it was for a Huntington Bank line of credit that he supposedly opened in 1980 (that would make him 3). They told her if the money was not paid by 4pm today both my husband and father-in-law would have legal action taken. My husband called they would not connect him to the person his mom spoke to. The girl(dont know her name) then told him it was a checking account over drawn amount needed $1100 but if he paid today it was only $700. Husband told her he was told that it was a line of credit. She said she was not able to tell what type of account it was since she did not have clearance to see it and Bill was a manager. Husband told her never had account she got rude, he called huntington they had him in the system as having an account that was acquired in a bank merger that had been closed, but that was it. The bank rep said that Apelles should have all info and be able to provide it. (Since this took place when he was 3, we are worried about identity theft). Called Appelles back husband told them he wanted a statement sent that showed the details of the account because we think it's ID theft. The man (lamont) told him he needed to pay the account immediately regardless he owed $1100 but if he paid today it would only be $700. My husband said he wanted to see details on the account, including copies of his signature page (again,since we think it's id theft wanting to protect ourselves). Lamont kept repeating he needed to pay immediately, my husband said he would not pay anything until he was able to see details in writing to try and sort through this with our family attorney. Lamont hung up...

So is it ID theft and a legit but rude collection agency or is it a "boiler room" (I know wrong industry, but don't know collection lingo)collection agency giving enough info hoping you'll just get too scared to question and pay up without looking into details?
 Feb 05th, 2010
This is abogus collection agency...they will try people who live in your area to find a person they are looking for. The best thing to do with this company(if you get a rep) is tell them to remove your number from their database. If it continues, then report them to the general attorney in you state.
 Jan 27th, 2010
They have been calling for my father for several months. He does not answer unknown, no number available calls, or 800 numbers that he does not recognize. Today they called me on my cell phone asking for my father. I asked several times who they were, what they did, and what company they represented. The woman refused to answer my questions, insisted I put my father on the phone. She got very rude and eventually hung up. As far as we know he has no bills that are past due so no reason for any collection agency to be calling. If they call again I will file a complaint with my state attorney general for harrassment.
 Jan 08th, 2010
They were looking for my friend Kati to collect a debt and somehow got my number and asked me if i knew where she was. They were very rude.
 Oct 27th, 2009
Appears to be a collection company. Agent was not willing to transfer me to Tiana Booker, who is the person that originally called. He said she was gone for the day. My Number did not come up in their data base, because I am an attorney and my client says the debt they are claiming is bogus. The agent was not willing to leave a message for Tiana Booker.
 Oct 19th, 2009
They are a collection agency
 Sep 23rd, 2009
i get a recording then they hang up. i tried 3 times calling back and they do the same thing. please hold on. then they hang up on you. got a person then he hung up on me. before i could say really anything.
 Sep 03rd, 2009
This phone call comes in 3 to 4 times daily. It reads unknown on caller ID with 000-000-0000 as the number. It is rather annoying and I'm not calling back. I think it will only make them call more. Problem is the call rejection feature on my phone service won't reject it with no number. smart alecks..
 Aug 20th, 2009
Went on vacation and had my ansewering machine blow up on me with messages from appells. Called them back and they said my number was not in there data base. Does any one know what this company is really doing?
 May 12th, 2009
My message said to call; 800-825-4425. I just had to call them to find out just who they were. A person will answer the telephone and begin by asking you questions. Such as; Did you receive a call from us? Did someone ask you to call us? Say that you dialed their number by mistake. They are not going to give your any info on who or what the company does. So just say that you called them by mistake. They did give me the correct spelling of the company name 'APELLES'. Do a google search. The companys' website tells it all. Apparently, some company or firm has hired the bounty hunters and unleashed the bloodhounds on you.
District of Columbia
 Mar 16th, 2009
Calling on my cell phone. Absolutely no idea how anyone got that since only immediate family has it. Never had any dealing with this company ever. Don't know why they are calling. The number that came up on my phone 000-000-0000 but asked me to call them back at 800-825-4425. If they are legitimate and have legitimate business to conduct, why mask their phone number?
 Feb 02nd, 2009
800-825-4425 has called six times in the last two weeks, saying to call back "this is not a sales call." When I called back they refused to say who they were. In googling their number, their business is located in Westerville, Ohio. Their website implies that they are a debt collection agency. I recommend anyone interested to report them to the Better Business Bureau.
 Aug 12th, 2008
I am not a debtor, just happen to have the phone number their debtor use to own. The company is names Appelles. it's a bill collection company. They have to by law say both the company name and the reason for the call before you tell them anything. Address: 195 W. Schrock Rd. Westerville, OH. 43081 Phone:(toll-free) 1-800-825-4425, 1-877-825-4490, automated (1-866-294-0331) (local)614-899-7322 Contact Names: Mike Fitzmartin, President and CEO.Patrick Bennett
 Jun 12th, 2008
 Nov 14th, 2007
Left recorded message to contact them at the 800 #.
I called back and they were trying to get ahold of my son regarding an outstanding debt.
Company = Apelles collection agency.
Asked to be taken off the list.
 Nov 02nd, 2007
I received a call from "614-000-000" on my caller ID that had a recorded message from Apelles saying to call "800-825-4425". I called the number to ask why they've been making unsolicited phone calls. The gentleman said they were trying to reach someone that doesn't live at this number. When I asked what phone number he was trying to reach her at, he gave me a number that was not my home phone number. I asked to be removed from their database and he supposedly complied.
 Jun 28th, 2007
Recieving a recorded message about 2 times a month. Havent returned call
 Jun 19th, 2007
got recorded announcement on my CELL PHONE.. I hung up.
Rhode Island
 May 17th, 2007