comcast
survey
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customer
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surveys
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hello
This number belongs to SERVICOM, a third party contractor contraacted by COMCAST to conduct customer satisfaction surveys.

They can ONLY be contacted on the weekdays during business hours. If you call on a weekend or after hours it will respond as if it were comcast, and you wont get anywhere if you call the normal comcast numbers - they appear not to be aware of SERVICOM.

Their website is servicom-llc.com

To their credit, at least their website is not as ruthless sounding, as offshore sourcing, and as legalistic looking as some other service providers.


You may contact Comcast at 1-800-COMCAST to ask us to put your name on our internal company “do not call” and “do not mail” lists so that you do not receive marketing or promotional telephone calls or postal mail from us or made at our request. You also have the right to prohibit or limit disclosure of your personally identifiable information for “mailing list” or other purposes as described above in this notice by contacting us at 1-800-COMCAST.

EACH time you do business with ANY company, once you have a relationship with them, they can LEGALLY call you.
George
 Mar 29th, 2012
After Calling back I found out it was a company doing a survey for Comcast, Sorry I did not catch the of the Survey Company!!!
Dan
 Jan 31st, 2012
No Name "Unknown"
SK
 Dec 13th, 2011
It's definitely Comcast; survey from your last call/visit.
Justin
 May 09th, 2011
People, get a grip....it is a survery company COMCAST uses, yes I agree COMCAST is a pain in the ASS, and this company could certainly be more professional, but I'm sure COMCAST got what it paid for. They call me all the time too, HOWEVER....you all misunderstand the National Do Not Call Registery. If you have a business relationship with a company ....meaning you are a COMCAST customer....they CAN call you or have a survery company call you for them LEGALLY. That's why you need to read and ACT on your annual privacy statement that gets mailed to you and ALSO go to the COMCAST website and OPT OUT of ALL Marketing. It's also why telling the people who incessantly call us to take our numbers off the list and then tell them what the number is. Because until you opt out EACH time you do business with ANY company once you have a relationship with them they can LEGALLY call you. It's a pain in the ass and it sucks but the registry is designed to prevent even further intrusion from companies who DON'T have a relationship with us.
Mike
 Apr 25th, 2011
It's a company called "ServiCom" and they were calling to follow up on a recent customer support call I made to Comcast. I think they wanted to survey me about their service. But yes, it was definitely about Comcast.
Marie
 Mar 02nd, 2011
No caller ID, no message. Obviously it was not important.
Dan
 Jan 04th, 2011
I have comcast triple play which allows me to block 12 #'s on my home phone. Glad to say, they've been blocked.
jl
 Sep 22nd, 2010
Yes its Comcast-- Calling about repair Job follow up
BIG DOG
 Aug 26th, 2010
No identifying information, just the phone number. I get the same results as other posts; no message and no response if I answer the call.
L Jackson
 Aug 17th, 2010
This # has been calling me for several days now. They tend to sit there for a minute, then hang up....with the answering machine. I haven't gotten it, as I don't answer any unknown, unavailable, etc. calls. ANNOYING!
Jane Doe
 Jul 09th, 2010
It is COMCAST
Lynda
 Mar 23rd, 2010
They called me today and didn't leave a message. I called them back and they said something like "if you have a missed call, this is Servicom calling on behalf of Comcast to do a survey." I told them that I do not do surveys. They asked me for my phone number so that they can place it on their "do not call list". This number was already on the national "do not call list". I do have Comcast services too.
MawMaw
 Mar 03rd, 2010
This number calls my phone almost daily and never leaves message. When I try to answer, no one is there. It has even startled me awake. Do not need and also on No Call List.
Peggy
 Feb 16th, 2010
get called twice a day scince i got upgraded to DVR+Triple play
andrew
 Jan 30th, 2010
they call and leave no message. they are on the dnc list but still call, why?
bob
 Nov 21st, 2009
This number called me Today and yesterday while I was at work. I did not answer either and they did not leave a message.
Tom
 Nov 06th, 2009
Shari: I called Comcast and got put on the list for the in house do not call. They still call anyway. I work third shift so these idiots are calling during the middle of my night. NOT happy with Comcast.
Gary
 Nov 04th, 2009
I was having sex with Amy when they called :-)
Donnie Darko
 Oct 27th, 2009
no one spoke
perriwinkle
 Oct 26th, 2009
no one talked
mikedee
 Oct 26th, 2009
Called around 9:45AM EST and left no message.
Manassas VA
 Oct 09th, 2009
They have called several times in the past two weeks. I do understand that the business relationship exempts them from DNC requirements, but I'm surprised that the caller I.D. say "unavailable" and they never leave a message. That part is annoying to me, because I associate those things with unwanted and illegal callers.
Raejean
 Oct 05th, 2009
No name, no message ... If you have done business with a company they can contact you even if you are on the National Do Not Call list. You have to call Comcast directly to have them take you off their contact list.
Mo
 Aug 06th, 2009
shut up chad
anonymous
 Jul 31st, 2009
Why should I feel sorry for you and your shitty job? I know the economy is horrible, but have some dignity and get a REAL job! By the way... YES I am on the Do Not Call List, so what you are doing is illegal!!!!
Chad
 Jul 08th, 2009
They called twice today. I called back and so-and-so-con answered the phone. I hung up on them.
Mike
 May 28th, 2009
have any of you people thought to just ignore or not answer the phone!
anonymous
 May 27th, 2009
Hmm you know I wonder what you people would say if u actually have to work at that place like I do. Is that all you people honestly care about if comcast sucks n u hate these ppl calling u yada yada. First of all give us a break becuz we cant help that we keep calling u over n over, its an automatic dialer that is messed up. Second of all its just a survey, we r not putting a gun to ur head. God. just say ur not interested. we r not selling ne thing. Now that crap i can understand but jeez. N u know wut else its not our fault we got ur number. The only reason we have ur stupid number cuz someone from ur number called comcast for some dumb reason so thats how we have it. If u dont give a crap y were calling then say ur not interested, either that or if u do take the survey dont quit half way in the middle of it cuz that just defeats the whole purpose of saying yes to the survey. N also if ur complaining about how long it takes, maybe its cuz ur talking our heads off instead of us jus asking the questions. If we did only that it would take 3 minutes tops.
anonymous
 May 26th, 2009
I was having sex when they called,I am not happy with ComCast
Amy
 Apr 27th, 2009
Nobody there
Gary
 Mar 09th, 2009
wish these dummies would be polite and at least leave a effin message. or y'know shut the hell up.
J
 Feb 11th, 2009
Its COMCAST! Yup.
Gee
 Dec 26th, 2008
I don't have Comcast
BAB
 Dec 19th, 2008
I have gotten so disgusted with Comcast, I have all 3 services and they actually shut off my TV because I didn't have 32 cents in my pocket when I paid my bill. So....since I have free call forwarding any number I don't want to talk to I forward to Comcast customer service #. I love this little ploy. Funny what small things in life bring us joy!
Carolyn
 Dec 12th, 2008
Called and left no message.
K.T.
 Oct 28th, 2008
How do I place myself on Comcast’s “do not call” and “do not mail” lists?

You may contact Comcast at 1-800-COMCAST to ask us to put your name on our internal company “do not call” and “do not mail” lists so that you do not receive marketing or promotional telephone calls or postal mail from us or made at our request. You also have the right to prohibit or limit disclosure of your personally identifiable information for “mailing list” or other purposes as described above in this notice by contacting us at 1-800-COMCAST.
Sherri
 Oct 10th, 2008
800-266-2278 386-872-1892 888-266-2278 402-572-7581 800-813-6128 877-216-4453 856-427-4661 800-945-2288 866-649-5991 949-885-3501 330-405-8671 866-206-2783 866-811-1296 630-288-1777 503-617-1377 856-317-7272 630-286-7892 404-266-2278 866-375-9424 412-875-1518 866-375-9724 978-848-5001 203-270-2439 703-567-0112 866-800-7993 703-757-7200 719-546-6354 908-258-8198 303-930-2000 647-288-7825 386-538-7500 856-638-4000 888-636-0709 651222333 651-222-3333 806-003-2503 774-488-5420 866-849-3243 877-220-3549 586-883-9000 770-266-2278 484-266-0002 484-266-0961 201-763-7970 866-251-9852 253-719-0012 817-288-7499 647-288-7553 856-420-5198 30054205861 888-824-8701 303-930-2010 703-330-0318 877-824-2288 817-524-0275 856-344-2001 503-654-1456 800-226-2278 713-341-8800 832-588-4670 623-238-6147 905-323-3900 651-493-5027 313-945-1111 866-598-9034 800-446-1022 253-896-5506 215-904-7155 800-986-0750 877-295-8817 303-930-2013 888-311-2938 623-238-6182 678-984-1228 866-481-0394 360-510-7905 877-869-7036 630-288-3258 713-341-1000 484-398-0126 800-995-6890 734-891-7456 303-712-3185 435-680-2604 866-810-3422 800-316-1619 302-668-1000 615-577-1881 253-261-5153 412-875-0917 800-905-6911 952-607-3976 586-497-7916 540-834-4947 866-873-9661 256-715-0214 925-349-3300 941-809-5975 303-221-2794 800-470-5943 877-870-4309 209-251-9307 888-824-4010 978-848-5049 781-592-3140 813-464-2366 888-636-0714 709-755-0800 515-309-2041 800-443-3144 425-501-2625 615-286-1629 610-265-2000 925-209-9858 800-603-0117 703-805-4631 912-844-7200 888-270-6445 843-302-4538 866-594-1234 301-456-8890
COMCAST
 Oct 09th, 2008
got a couple of calls a couple of weeks ago (can't remember if it was the same number) and finally called back. it was comcast survey. told the woman i wasn't interested in the survey and that they are calling my cell phone so to take me off the list.

got a call from this 1-800 number today and called comcast customer service directly instead of calling number back. told woman past issue and asked her again to put me on do not call list. said she would do it.. we'll see.
anon
 Oct 07th, 2008
They called me at 9:00 am...and I don't have class until 12:30.

Not happy!
Stephen
 Sep 10th, 2008
They called me everyday for 2 weeks, I called back today and told them to stop calling me!
Kelly
 Sep 09th, 2008
Called, but nothing on the other end when answered.
Mike
 Aug 11th, 2008
Left a message of nothingness.
SH
 Jul 25th, 2008
I answered, the line was dead silent for about 4 seconds, then heard some clicking/shuffling kind of noises but still nobody said anything or responded to my "hello's" so I hung up.
Toby
 Jul 15th, 2008
They call at least once a day, they don't leave message, and when I answere there is no one there!
jordan
 Jul 08th, 2008
They were calling to conduct a survey based on my recent customer service call.
Kail
 Jul 08th, 2008
"Good morning, this is a national research group called servicon..." then i hung up.
Mark
 Jun 27th, 2008
Multiple calls received. Answered three times, no one on the other end.
Gabe
 Jun 19th, 2008
Called, was working, didn't answer, didn't leave a message.
Donovan
 Jun 17th, 2008
yup, got the call on my cell phone at work. Glad I looked it up before I called them back.
andy
 May 27th, 2008
The phone rang a few times, I raced to answer it thinking it was news on our dear friend in the hospital and not doing well, only to hear a 'click' when I got there. So I took the time to look at ID Caller and saw that it ws 800-813-6128 and remembered that they have called and hung up before, so thought I'd do some digging. I wish computer dialing was illegal, nothing like making your heart race thinking it is the hospital when they call at unusual hours.
Eli
 Feb 21st, 2008
Called asking for credit info, said they were comcast. no good jews
kurt
 Jan 21st, 2008
This number belongs to SERVICOM, a third party contractor contraacted by COMCAST to conduct customer satisfaction surveys.

They can ONLY be contacted on the weekdays during business hours. If you call on a weekend or after hours it will respond as if it were comcast, and you wont get anywhere if you call the normal comcast numbers - they appear not to be aware of SERVICOM.

Their website is www.servicom-llc.com

To their credit, at least their website is not as ruthless sounding, as offshore sourcing, and as legalistic looking as some other service providers.
WhoThisIs
 Jan 15th, 2008
didnt leave any message...
ron
 Jan 10th, 2008
They call at least once every day and most times more often. Very annoying, but I just ignore.
Found out who it was from this site. Comcast, GET A GRIP!!!
Kay
 Jan 04th, 2008
Comcast is really starting to irritate me anyway. I guess it's time to look into DirectPC. Then I can cut the wire to my house just as I did with Bellsouth.
Dana Nutter
 Dec 31st, 2007
More evil telemarkers acting as "Reasearch".
Dana Nutter
 Dec 31st, 2007
5 or more calls from this number every day for last 3 days, but they never leave a message. Very irritating!
em
 Dec 29th, 2007
did not leave message
cyndy
 Dec 21st, 2007
I'm a new Comcast member, NEVER give out my cell...but don't have a landline at the time, so gave my cell. They didn't leave a message, pretty sure its comcast
comcast cust
 Dec 19th, 2007
This is a company that does surveys for Comcast. Apparently they call people and hang up as part of the total Comcast rip-you-off and make you miserable comcastic experience.
El Douche
 Dec 18th, 2007
They've been practically every day for the past few weeks. I don't answer calls with the name blocked, so I had no idea who it was until I checked here. I have Comcast service, so a Comcast survey seems about right to me. I love this site!
Patti
 Nov 09th, 2007
Yup, Comcast bugging in the early morning.
Mate
 Oct 19th, 2007
I called the number after seeing it on my cell phone a few times. It picked up with a "Hello this is Barbara with Servicom." But as soon as I responded the line went dead. Incidentally I just started Comcast service at my house.
P
 Oct 18th, 2007
It was Comcast Survey line. I called them back after they didn't leave a message. They answered directly, and I requested that they remove our number from the 'call back/followup' list (we had service done last week). They said they would remove our number. Comcast woman was very pleasant.
Kathy
 Oct 15th, 2007
I just missed a call from this number and no message was left. I have already requested (twice) that Comcast remove me from their call list, so it's kind of upsetting to learn this call was from them.
Jen
 Oct 09th, 2007
Again, as everyone else stated, this is a survey from Comcast.
J
 Sep 19th, 2007
I've been getting calls everyday, no message left, sick of it, awwwww
Jessy
 Sep 19th, 2007
they called me several times and never left messages, i've now asked to be put on the do not call list. i HATE comcast!~
Ginnifer
 Sep 05th, 2007
They called. I answered. They didn't speak. I hung up. I called back and asked why they called me and they put me on their do-not-call list. They apologized when I said that I hadn't called Comcast in months so why would they call?
Stina
 Sep 05th, 2007
Comcast it is
Jesus O
 Sep 04th, 2007
Thanks for warning me about the dead time, they called me on the cell phone I use as my primary line.

I managed to avoid the CD install by escalating both my tech support calls early ("BSD UNIX". "Let me transfer you...") but I still ran my cell phone dry on the first call....
Dave H.
 Aug 13th, 2007
yeah... they called, i got dead air when i answered... apparently it's a comcast survey... I have nothing against comcast, but really, if it's only a survey, why cal during working hours... atleast wait till the weekend.
Jason
 Aug 06th, 2007
It is just a Comcast Survey line - Comcast sucks, and Id love to let em know - but per usual, it will take 15 minutes of listening to an automated machine before being able to express their inability to do anything.
Erin
 Aug 03rd, 2007
I answered one of their calls and told them I didn't wish to answer any surveys yet they continue to call everyday. Shouldn't this be illegal?
Sarah
 Aug 03rd, 2007
Wow - same as everyone reported - answered to dead air and hung up - a full year of this to people? Someone high up in Comcast is getting kickbacks for this "survey" or something
Dave
 Jul 31st, 2007
They call everyday, sometimes 2-3 times a day! Nice survey, pretty sure what everyone thinks of their "service"...
Kristin Sherrod
 Jul 19th, 2007
They don't leave a message so now they will go to voicemail each time they call!
amcohunome
 Jul 13th, 2007
I answered, said hello, and there was no response. Caller hung up.
Nate
 Jul 07th, 2007
Thank God for this site, since this where I found out it was Comcast. I may pick up next time if indeed they are conducting a survey regarding their "service". I've been having a lot problems w/my interent connection. Called them multiple times about it. Of course they wanted to blame our equipment!
Beth
 Jul 06th, 2007
called today. ID self as Todd McIntyre w/ Servicon. He said he is not affiliated WITH Comcast but was hired to survey its customer satisfaction. I asked him if Servico had a Web site and he said it did not. I looked it up as we talked and it has some Nigeria affiliation, which I told him, and he assured me it was not. I did the survey. It took at least 15 minutes. He was very nice and professional. He said some people have favorable things to say about Comcast. I told him that Comcast does appear to be improving in some respects. When he asked me how I would recommend they improve, I suggested Comcast put in place a system whereby 3 complaints in one month got free service for one month. He said he would pass that along as part of his survey report.
Bay
 Jul 06th, 2007
Didn't leave a message.
V. Ross
 Jul 05th, 2007
answered the call, nobody on the other end... interesting that I pay for a service that states no solicitors are accepted and to press a number if they aren't one... educated guess and nothing more, either they have it set to still go through regardless and then drop hoping that we'll call them back so it's "legitimate" since it's now us calling them... a loophole... or at least something to this effect (like I said, just a guess on my part... nothing more)
kuzushi
 Jun 30th, 2007
Caller id said toll free number. Didn't answer, they left no message.
Margie
 Jun 27th, 2007
It's Comcast and they didn't leave a message either. I never answer if its an unknown number for this reason.
Cheri
 Jun 25th, 2007
Yeah, I keep getting this number on my caller id too and when I answer, no one is there. Comcast probably doesn't want to hear what I have to say about their service!
Toni
 Jun 23rd, 2007
I hate it when companies call me and put me on hold. screw that!
comcast sux
 Jun 14th, 2007
just got a call today. i received about 9 calls earlier today from a Private #. At first I thought i was receiving crank calls, now I'm thinking it was Comcast the entire time. And NO my install did not go well!
liz
 Jun 13th, 2007
No voice, hung up, no ID.
Arthur Hopkins
 Jun 07th, 2007
I hate comcast not, at first I liked them, now I see how their cust. service is here in ATL, on hold 4 2 hrs in the middle of the night!! my bill changes all a sudden, hbo is added, sports packages that dont work are added. assholes!
Jon Thill
 Jun 06th, 2007
I called them a couple weeks ago to have them stop bothering me after getting tons of mail for special offers from them and daily phone calls. I refused and RTS the mail and never answered the calls and since then I have started to again receive mail and get calls.
angry
 Jun 04th, 2007
Did not leave a message
mandy
 May 30th, 2007
Got a call this a.m.Didn't answer....no message left. Glad to know who it's from.
Mary
 May 21st, 2007
a girl claimed she is on behalf of comcast and asked my name. I said how I am sure you are working for comcast. Then she hung up and said she will have somebody elso call me.
jan
 May 15th, 2007
didn't leave a message
OmegaDre
 May 11th, 2007
i answered on 3rd ring but no one spoke. really weird.
yo
 May 10th, 2007
This number will go straight to voicemail every time
....hahahahahahaahhahahhahahahahahahahahahahahahahahah
amcohunome
 May 07th, 2007
Said hello a few times but never got an answer.
Mike
 May 02nd, 2007
I've been getting calls from this number 3 times a day for the past week, every time i answer they hang up in my face. Very pathetic call center they're running.
John
 Apr 25th, 2007
Got a call but nobody on the line.
Del
 Apr 17th, 2007

100 Comments