JW, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller. In this case, as I tried to indicate two months before your complaint, verbal demands will not suffice.
Back then I also linked to the FTC page devoted to the federal laws Convergent must follow. Here's another breakdown of the FDCPA from the CFPB:
Resident47 Sep 09th, 2012
The recording states kelly smith return call to this #
receiver814 Aug 13th, 2012
Left no message. Have no idea who they are. I don't answer Toll Free numbers.
deedeerw208 Jul 09th, 2012
Okay!! Enough is enough!! Now you are harassing me at work? Who are you and why are you calling me???? AT LEAST LEAVE A VOICE MAIL or give me a chance to answer the phone!!!
Robo call from Kelley Smith with Convergent Outsourcing. I have a clean credit report and therefore do not take kindly to debt collectors, let alone when they violate FTC rules by calling my house at 7:15AM on a Saturday. Next stop, naag.org and ftc.gov.
Don't miss that you can notify ERS yourself that you want the calls ended. Send a cease-comm notice via USPS Certified with return card to hold them to it.
Resident47 Jan 16th, 2012
Collection agency calling for somebody I've never heard of. I won't answer but I'm sure they'll continue and my next step is the FTC and state Atty General.