We have been getting this call as well and we have also been getting cards in the mail about our warranty. The cards say call 800-978-4145
. I am guessing they are one in the same.
got yet another 3 calls from these idiots today, but they havent left a voicemail yet. called qwest themselves and they said they would take care of it. i wonder if qwest will get to the problem sometime before christmas.......
robertinarizona May 23rd, 2007
Just started receiving these calls when I switched my home phone to Quest.
I get calls from this number 4-5 times a day with no one on the other end. It is from Qwest and I requested that they send me any information through the mail. I told them I was on the do not call list but I have an account through them. The person on the other end told me they are allowed to and will continue to call me. I wish it would stop! It is interupting my business that is operated in my home.
Sherry Tiegs May 14th, 2007
We are on Do Not Call list. Yet, they call and never answer. Filed a complaint with FCC. No response from anyone at this point.
Friday, April 27, 2007 at 4:19 PM.
I was not home and the caller (800-699-3923) did not leave a message.
I get calls from this number several times a day. Usually I do not answer it because I do not pick up calls from 800 numbers, but out of curiousity I finally did. They asked for my husband and when I asked if I coud take a message, they hung up, even though I am also on the account and able to answer questions. I'm tired of receiving calls from this company.
"Anonymous"???? And you want us to ask you questions???
I have had it with this number coming up all the time. Never leaves a message.
These guys call daily, usually between 9-9:30 a.m., but never leave a message.
ok everyone calm down i work for focus we are a client of qwest so yes when we call and say we are calling on behalf of qwest that is true, second the reason alot of you say there is no one there or we hang up is because some reps dont answer there call to talk to you fast enough so by the time they say hello you already hung upb/c you though no 1 was there. i do apoligize for all those people and in some dept we have to hang up the phone after so many rings thats what it is wen u say they hang up on you and the answer machine deal we are NOT allowed to leave a message it is against the law for us to do that since there is no emergency about your phone line so when the answer machine comes on we must get off the call i do apoligize for any inconviences you guys are having any questions just ask me i may be able to answer for you
Caller did not leave a message on answering machine.
I have received a call from this number each day except for Sunday. They do not leave a message. Today I answered the phone and there was no one there. I called the number back and it is a Qwest resenditial sales office. I asked them to put me on their do not call list.
We have continued to get calls from this number for a year. The caller was told after they stated they were from Qwest that we did not want to receive any more calls from them. The calls continue. I know longer answer any calls from an 800 number.
They've been calling daily for about a week, but they never leave a message.
Now that i got too this page, it makes sense, these calls from 800-699-3923.
I'm a qwest customer.
I get this number on my caller id history, but I don't want to bother picking up these calls and ask to get off my call list. will probly fall on deaf ears
As soon as answer machine picked up the caller disconnected.
Gotten this one a few times. No message.
I got a call from this number as well. I suggested if you are on the Do Not Call list to file a complaint via the FTC. Copy and paste this URL: https://www.donotcall.gov/Complain/ComplainCheck.aspx
Keep calling, didn't leave a message. I guess they don't really want to talk to me. Maybe next time I will start a conversation on Gods Word the Bible with them. Oh well, they called first.
They called my home land line a few minutes before 8 pm. I called back after 8, and got a live person saying it was Qwest.
Again this company called asking if I wanted a credit card After I declined,they wanted to go "over"my account with me.I told her that Focus Commnications will be hearing from my attourney.She denied that she called from focus and that they were QWEST.
The company Focus Communications called today claiming to be with Qwest. They were trying to sell me a credit card.Since when did QWEST enter into the banking business?
This number calls repeatedly with no one answering
Please quit calling.
Darla Bauer Dec 20th, 2006
when answered, no one there, I hang up.
We've been getting calls from this number for over a year--most often there is no one on the line. When there's actually a human on the other end, the person says that Qwest would like to know how we like the service. Then comes the upsell. I always ask to have my number removed from the call list, but--you guessed it--"Qwest" continues to call. Today I called the number back and requested once again that my number be removed from the call list. We will be dropping our service with Qwest in the next few weeks--yay.
800-699-3923: Repeated daily hang ups from this number. I called them back and they identified themselves as Qwest...I complained and they hung up in person....very nice!
The company is Focus Communications. They claim to be calling on behalf of Qwest checking to make sure your service is the best it can be. In reality, they are trying to sell internet service and other crap. I have asked them not to call many times before and they hadn't called in about a month until today. When I told the guy this, he said it may take 30-60 days befor ethe calls stop.
5-10 calls per week - relentless!
I'm so sick of getting these annoying calls from Quest I'm considering just cancelling my phone and going completely Sprint.
No one there, just hangs up
Got the call on 08/17 @ 4:13pm. No message, no nothing!
got a call from these people
As usual...don't want what their selling
They call I answer they hang up I am sick and tired of answering their sales dept to "upgrade" my service if iwanted to i would have STOP CALLING
8/2/06 no one there. hung up
No sound, has called at least 7x's at my job.
Qwest has redeemed itself to some extent.
I called Qwest directly today to complain about the calls from 800-699-3923. The rep took my information, did lengthy research after we got off the phone, and called me back just now.
800-699-3923 is a vendor called Focus which does this calling for Qwest. The Qwest rep expedited my request to be dropped from the list, he spoke to his supervisor and, I believe, Focus, and informed them that this type of calling is unacceptable. He pointed out whocalled.us and other Google results of searching for 800-699-3923 and the problem that Focus is causing Qwest.
I appreciated his followup and thoroughness. Others harrassed by this Focus company might do what I did - call Qwest directly and explain the problem. Maybe they'll drop Focus.
800-699-3923 - After repeated hang ups, finally talked to a human on 7/20/06. He was calling to find out how we liked our service. We'd LEFT Qwest on 6/19/06, but evidently he didn't know this?, and I told him to remove us from the call list.
Fast forward to today - 7/22/06 - ANOTHER call from Qwest. "how do you like your service" - read him the riot act and told him we'd file an official complaint. Sheesh. This is harrassment.
2006-07-17 - caller ID showed 800-699-3923 - Tonight got ANOTHER call from this number. No one there, just a hang up.