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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

12 calls reported from this number.
Who CalledCaller IDDate
USAA Federal Savings Bank2012-10-25
USAA Federal Savings BankToll free call2009-10-22
USAAToll Free Call2010-11-11
USAA800 Service2010-08-01
USAAToll Free Call2009-11-07
unknownToll Free Call2013-04-01

Report a phone call from 800-531-0533

Comment on calls from 800-531-0533


October 1st, 2013 Anon in MS MS

Uncertain as to the validity of the number or caller .... because
* Call rec'd 10/1/13 around 8:30am ... caller DID NOT identify "USAA" at beginning of call.
* Asked to speak w/my DAUGHTER ... who has NOT LIVED w/me or USED this phone number for years,
AND they used her FORMER MARRIED NAME (divorced a little over 5 years ago).
* When I told caller this, only then did she say it was "USAA Fed Savings Bank" and they would remove this
(my) number from record. (guess I'll have to see if the calls stop)
* I asked if there was any message ...caller said no. BUT caller also never bothered to ask if I had a number
(or any contact details) where they could reach my daughter.
* I don't know if my daughter has any current accounts (including cc's) w/USAA.

April 1st, 2013 Skipjack MA

Got a call on the home phone from this number, lefy no message so called them back using Skype then hung up on them. Person answering said USAA, but other reports indicate this is a scammer.

July 6th, 2011 Jeff MD

Received numerous calls from 800-531-0533. Twice voicemails have been left that do not identify anything about the origin company name or anything about me. Oh. I don't have any USAA credit cards or any affiliation with this place. The also leave a callback number of 800-292-8811 between the hours of 7am-9pm Mon-Thur, 7am-1pm Fri/Sat CST. Though 800-531-0533 seems to be traced back to USAA, I do not find any listing under the site for the 'callback' number.

March 4th, 2011 kelly GA

This is a legitimite USAA phone number. They called me 9 times in 1 day and never left a message. I figured it was probably a collector because of how often they were calling and the fact that they were calling my cell so I reviewed all my bills and realized that I forgot to pay my USAA credit card. The day I made the payment the calls stopped coming.

If that's not enough proof, go to and enter the phone number in the search bar on the top right side of the screen. "Financial Help" comes up and when you click on it, it takes you to the credit card hardship information screen and it lists this number to call for help with your credit card payment.

February 14th, 2011 cookie

It's not a scam. It's USAA calling to say I'm late with a payment. At the end of the day, after calling a zillion times, they will leave a message saying something like, "please call USAA. Your credit card account has changed status," meaning late.

January 13th, 2011 B PA

Never leave a message.

December 16th, 2010 Bob PA

They call quite frequently. Like up to 8 or 10 times a day. USAA is very persistent if your behind/late on a payment.

August 18th, 2010 James NJ

This is USAA

July 23rd, 2010 francis TN

why would usaa call without leaving a message??? i think it's a scam. they have been calling my house since over a months now, twice a day and NEVER left a message.

June 29th, 2010 Jenee FL

It's a scam. DO NOT give any info to them!

June 14th, 2010 Tory FL

Legit USAA call.

May 25th, 2010 jeebers GA

These are criminals trying to get you to divulge your usaa member number, social security number, and other personal info. Sometimes they masquerade as USAA, othertimes as Citibank or another financial institution. These people need to be behind bars, the sooner the better. This is NOT USAA!

November 13th, 2009 concerned

legit call from USAA

November 7th, 2009 Andy Laken MT

I can confirm that this was a legitimate call from USAA. There had been a problem with my automatic payment on my credit card account, and they wanted to inform me so I could bring my account current.

It is annoying how often they called, and the many times my girlfriend answered the phone they wouldn't identify themselves. When I mentioned that many people thought this was a scam call, they said they sometime ask for an account password if someone calls THEM to confirm access to the account.

Relax, this # is legitimately from USAA.

October 22nd, 2009 Jan IL

After many calls at all hours, which I ignored, they finally left a voice message claiming to be USAA Federal Savings Bank calling regarding our credit card account.

We have no relationship of any kind with this bank!

October 6th, 2009 David NC

Collection Department of Citimortgage...calling my cell phone. Called me 12 times on October 05 2009 and left messages each time.