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Citibank
Texas
 May 27th, 2017
I received calls from this number two days in a row. The gentleman had an Irish accent. I called the number and verified that it is, indeed, CitiBank. I had recently closed an account and had a $60 outstanding balance that was 4 days overdue. I verified the information online and paid it via my bank's online bill pay service. Good thing they called before it hit 30 days overdue... I avoided having a negative hit on my credit report!
Florida
 Mar 30th, 2017
When I called back they asked for credit card number and social. I told them to put me on the do not call list and that I was reporting them to the FBI.

Florida
Florida
 Mar 20th, 2017
Received a call from 800-388-2200. The caller ID displayed "CITI". The caller advised "This is not a sales call" in his voice mail message. I accessed my account through the web portal and saw no issue or delinquency. Scam call. Beware.
California
 Feb 17th, 2017
A man with indian accent called me 3 times about citibank. But I don't have a citibank at all.
Virginia
 Feb 12th, 2017
How can I get this to stop?
New York
 Feb 10th, 2017
They keep calling my 87 year old Mom-9 times today! I will find out who is doing this and sue them! She does not have a citi-card and it is seriously detrimental to her health! Who the heck is this!
New York
 Feb 10th, 2017
This guy keeps calling from 800-388-2200 leaving a message he's from Citi cards and to call back in which he leaves a phone message on my phone!! Do not call this person as he's looking for free money off your credit card I'm assuming!!!
Michigan
 Jan 31st, 2017
Stop fucking calling me
I don't have an account with citi
New York
 Jan 09th, 2017
I called the number and they answered as Citibank. I asked to be placed on the Do Not Call list and they said they would take care of it. We'll see!
Texas
 Sep 02nd, 2016
Would not say who they were, calling for someone that has not lived at this address in over 6 months. They called our phone not the person they were looking for.Looking for Amber.
New York
 Jan 18th, 2015
It's not Citibank. They're calling to get your Citibank card number for access to your account to drain money. They left a message saying something was wrong with my card and I needed to get ahold of them. Problem is, I don't use Citibank.
BigSky
 Nov 21st, 2014
I've been getting calls from this number for a few days now. I never answered them. I look up every number I don't recognize. They've left voice messages but no one says anything just 15-60 seconds of silence. They even called a few times on Sunday and banks don't call on Sundays. That alone is shady to me. I know my account is in good standing so I won't even be answering the call.
Des
 Mar 03rd, 2014
they keep calling me for my infromation, i think they trying to take my information for take my money. and swipe multiple cards in your name to buy numerous items
scam alert
 Feb 05th, 2014
Scam - SCam - SCAm - SCAM Someone explain why the federal government allows this theft operation to continue. Citi Corp is aware this is a criminal operation, but the legal system has little interest in protecting US Citizens. It's cheaper for Citi Corp to ignore the situation and pay back the few who get scammed then deal with legal costs of prosecuting these thieves... Only in America... Citi Corp will only call a customer from a posted 1-800 number, never someone's house/retail business phone.
Attention
 Jan 31st, 2014
They started calling me yesterday 1-27-14 and called me again today and I am not answering. If this number is for "citi card" I believe it is a scam because I don't even have a citi card.
Megan
 Jan 28th, 2014
It's citibank citicards. Called the number on my card, they verified it was them.
B
 Jan 18th, 2014
I called the number on the back of the my card, and verified that this number is legit.
jwang
 Dec 08th, 2013
Um, I called the number on the back of our Citibank issued card and asked about that number. The reply, after obviously spending enough time to look something up was "We don't have that number".
No, I don't think the NUMBER is fake, but the outfit on the responding end is very probably fake.
anony mouse
 Nov 21st, 2013
it's Citi Bank Card Calling from This Number 1-(800)388-2200 I Called the Number back and thay say it's Citi Bank Card......if some one Calls from a Fake number... the Number will not work...
TonyHolm
 Nov 08th, 2013
Getting this kind of calls all day long since two weeks ago. First few times they mentioned my friend's name, then other names that I don't even recognize. They always said it is for personal banking matter. So today, I became a little patient and asked for a callback contact. She told me her name was Omie and was calling from Citibank, and left a phone number (800-388-2200) to call back.
unknown
 Sep 09th, 2013
Got calls two days in a row.... checking the number online, I thought it was a scam, but called Citi from the number on the back of my card to be sure. Turns out there was a problem with my account and they confirmed that they had been calling. I never give information to unsolicited callers - hang up and call the number on the back of your card if you're not sure.
Bill
 Jul 12th, 2013
calls constantly from 8am thru the day...began a couple weeks ago and dont say anything when phone is answered....and im not staying on there and saying hello hello hello until a machine or something comes on...We decided just not to answer anymore...
william kaier
 Jun 17th, 2013
Received repeated calls over 2 week period from 800-388-2200 asking for our daughter who is now married and hasn't lived here for 10 years. When I told them to take us off their list they asked for my phone number - finally, after a dozen calls and no one who'd tell me what company they were calling from I demanded to speak to a 'manager'. "Daniel" came on the line - said it was Citicorp and it during the discussion referred to it as a personal business matter, collections, and a past due account. I asked for a call back number and he gave the 800# above - when I asked for an account number or reference number so that I could forward the information to my daughter to call them he said she'd have to give her social security number. I told him no one would give their SS# to a total stranger on the phone. My daughter's credit is fine, no overdue bills -- this has got to be a scam.
Joyce
 May 08th, 2013
Dume ass calls hangs up when I say hello 3rd time to day, This must be the new form of terrorism. I don't play
BD
 Apr 03rd, 2013
Woman has been calling for months, asking for M-unintelligible Kim, keeps being told she has the wrong number. Apologies for the mistake, but she keeps calling 2-4 times every day. How dumb do have to be to keep calling the same wrong number?

I should get work to bill them for the wasted minutes, instead of me.

When I called to get them to stop, they wanted my personal information.... NFW.
Not M.Kim
 Mar 30th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
gone
 Feb 23rd, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
passed on
 Feb 23rd, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
GWEN
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
AUDREY
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
CARL
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
DON
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
MOE
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
KIM
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
NANCY
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
GRETA
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
DAVY
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
SWEN
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
HOG
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
TEX
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
GWEN
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
HARRY
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
ERIN
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
FRANK
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
JAN
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
RON
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
HAM
 Feb 16th, 2013
Caller ID is Toll Free Calle. A Landline. EOS CCA Corporate Headquarters 700 Longwater Drive, Norwell, MA 20061 One of the largest debt collection agencies in the US Paul E. Leary, Sr. Founder, Paul E. Leary, Jr, CEO 800-886-9177 Fax: 214-630-0810, 508-584-2359, 585-256-8800, 708-342-2047, 720-549-9825, 781-681-4340, 781-753-4311, 972-661-2487, Calls from 415-878-2200, 508-559-0559, 530-673-4030, 800-321-1108, 800-388-4704, 800-390-6343, 800-400-1067, 800-700-0220, 800-866-9177, 800-947-6770, 866-812-4222, 916-369-9850 PROBABLE IDENTITY THEFT/ MEDICARE FRAUD
KIM
 Feb 16th, 2013
This is a total scam. They keep calling on a google voice number that I only use for the internet. It's not listed on anything personal, it doesn't have my name on it anywhere. I've never had a citi card (not even a gas card, which many are backed by citi), i've never had a citi bank account (personally, I hate citibank and would never use them for anything).

fortunately, google voice allows you to block numbers where they get a message saying 'number you called is not in service).. this particular number was going directly into google voice spam folder (so obviously google knows is a scam).. now that I've blocked the number completely, It won't even go in there.

more proof it's a scam.. since they're calling on a google voice number, and not my landline which is used for everything I do including banking.. and is unlisted with my name and address right in the phone book.. what more proof does anyone need?
rob
 Jan 26th, 2013
This number is a SCAM. I have not had ANY credit card for more than 5 years, and I am on the list blocking ALL credit card offers.

Although it may be a citibank front-number, if you receive calls from it there is a very good chance that the call was piggy-back-hacked and the scammer has hacked into their line to gather personal information about you. DO NOT ANSWER THE CALL. DO NOT CALL THE NUMBER. DO NOT PROVIDE ANY INFORMATION. Instead, report the call number and message (if one was left) to your phone company and your local or state police.


Use the number on the back of your Citicard and verify a secure, inner line in the fraud department before you give any information.
hazmat
 Jan 13th, 2013
Citibank needs to get a life
Chris
 Dec 29th, 2012
This actually is Citibank.
Mary
 Dec 18th, 2012
These people need to stop calling, it's everday of the week all hours... I even had my phone number changed.I work and am getting sick of this and besides everyone they ask for is somebody I don't even know!
Ronald
 Nov 25th, 2012
Called for 3rd time today. Message left was to call 800-388-2200 and stated it was not a sales call, but concerned my citi card. I Dont have one. Havent for 10 years and cancelled card when interest rates went sky high. Checked citis web site and typed in the number, shows collection dept.
gw
 Nov 24th, 2012
Called this number. The rep wanted personal info, so I hesitated. She said I could call the number on the bank of the card and get through that way, then she was able to give me enough accurate information about my account that I decided to give my password. From that she was able to give me more details and I learned that one of my accounts was 8 days past due. Since we discovered that my account had an issue that needed tech support she transferred me. I hung up and called Citi from the # on my card and confirmed: 1) they have too many #'s to identify 800-388-2200. 2) My account was past due, and 3) there was a technical issue that needed to be resolved.

So, I guess I believe this # does indeed belong to Citi...but, you can always call the # on the back of your card to accomplish the same things.
Ken
 Nov 15th, 2012
John, it's not ''being paranoid'' to exercise caution when some stranger calls and claims to represent the guys with the master keys to your bank accounts. You have apparently missed all the threads on these sites devoted to outright phishing scams which borrow the names of big box lenders. Have you not considered that a great way for a scammer to appear legitimate is to spoof *real customer service numbers*?

Phishing was once mostly confined to the internet, but cheap VOIP and spoofing afford the same criminal types the same anonymity. The various official advisories haven't quite caught up to the new telecomm landscape.

Identity Theft and Telemarketing Fraud
http://www.ftc.gov/bcp/edu/microsites/phonefraud/identity.shtml

How Not to Get Hooked by a ‘Phishing’ Scam
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.shtm

http://www.fdic.gov/consumers/consumer/alerts/phishing.html
Resident47
 Sep 09th, 2012
Got a call, called them back. I have 3 accounts with them and had just moved. They were calling because they were getting returned mail from my old address. I had not updated my address with them so I was not receiving my statements. During the call they updated my address and credited the late fees.

Stop being so paranoid.
John
 Sep 06th, 2012
have received calls by this number,many time a day for over at least two weeks, always a recorded messages. If you answer there is no one there. If you don't answer they leave a message that they are with citi and it is in regard to your account, to call this number back.the number is 1-800-388-2200 . I have never called them back. I have looked up online and it is a scam number.
every time they call my cell i use up my minutes and charged extra when i go ever my minutes.
please try and put a stop this. If i could find out another way i would stop it myself.this kinda of scam should be prosicuted to the fullest extent of the law.
thanks for any help
hill james
 Aug 05th, 2012
They've been leaving me messages several times a day. When I call back, a recording says they're from Citicards and asks for my account number. I called the number on my statement and Citi says this is *not* their number. DO NOT give them your credit card number! It's a scam.
Bill
 May 09th, 2012
The above number keeps calling me saying they're CITI. Even more annoying is that it's this recorded voice telling me to hold on a minute for an operator and then nothing happens. I think it's a scam.
Francesca
 Apr 14th, 2012
The number is for Citibank/Citicards. I've been receiving calls from another number for over a week now telling me to call that number because they can't personally talk to me. Finally decided to call but would not give them my full social or card number. After going through the verification process, they told me it was in reference to my one lonely Citi credit card account. The finance charges on my last statement sent me a few dollars over the limit. Apparently they start calling you immediately, even if it isn't past due. I stated that my payment isn't due until Jan 6th and they said that any time it goes over the limit, even if it is because of them, it is immediately due. Funny.... because my statement clearly does NOT say that. She offered to give me a number to call to get a address to mail them a letter to not call me. Wow, what a process. At that time I was just annoyed and hung up. Since I got paid yesterday I was already planning on making my payment today anyway. Can't wait to pay this one off with my tax refund...
Jason
 Dec 16th, 2011
I was getting calls twice a day from 816-420-4002 instructing me to call (800) 388-2200 regarding my City Card. I called the 800 number, did not push any buttons (including the press one for English) and was connected to a person. She asked for my card number and I told her I was a bit suspicious and would provide her with my phone number that they were calling twice a day. She was able to look up the information and asked for my name--I told her my first name and she said they were trying to reach and other people. She said it was common with cell phone numbers and they will stop calling me.

This seems to be a scam. Do not give out any more info than your phone number (which they obviously have) and name.
JG
 Dec 13th, 2010
I live in Hawaii. I got a call from Florence, KY. They called several times, when we answered there was no response until we said "if you're going to call, please answer" then someone answered. She was requesting payment for one of our Citicard VISA cards. My husband was about to give a payment over the phone, but I told him not to. Then I took over the phone call and asked for the person's name. She said her name was Amanda from Citicards. I asked for her employee number. She questioned me "employee number?" Then she said 100-002-7372. I then asked for the number where she was calling from, and she was very hesitant to give it to me. I told I want the number that you're calling from and she asked why. I told her because I'm going to call you back. She said it was 1-800-388-2200. I then asked for their mailing address and she said she had to go look it up. I told her she should have it available if she were calling from Citicards. Then she asked what State I was in, I told her she should know because she called me. She finally gave me the Citicard address: Citicards, P.O. Box 6500, Sioux Falls, SD 57117. She then questioned if I was going to mail a payment instead of giving her information on the phone.
Sue
 Apr 24th, 2010
Called my Citi Card's Customer service number about this and they said that this is a VALID Citi Card phone number.
If you are suspicious of who is calling you, do not give them any information and let them know that you will reach them through
the Customer Service number on the back of your card to ensure your security. Remember that no one is legally allowed to strong-arm
you into giving or confirming personal information over the telephone. You always have the right to confirm that you know who you
are speaking with about your personal matters.
Rick
 Oct 10th, 2008
It is a recorded message which leaves an 800 number to call back on. 800-388-2200
Frustated in PA
 Aug 20th, 2008
My husband said this number has called three times and never left a message. He called it back they said they were Citi Card and they wanted his account # and SSN#. He doesn't even have a Citi Card.
Laura
 Apr 07th, 2008
It is Citicards. I got a new phone number a while ago, and the previous holder of the number evidently had a lot of debts as I've received collections calls from various numbers. I've never had a Citicard, so I knew it wasn't for me. I called the number given in the message (1-800-388-2200), explained the problem, and the guy I spoke with was very apologetic and told me he'd removed my number from their dialer. Whether he has remains to be seen, however.

Two points of advice, however. When you call the number and it asks for your account number, wait out the time given to enter your account number in silence both times to connect to an operator. The first time I called and was asked for my account number, I sarcastically commented that I didn't have a "f***ing account number" and the computer hung up on me. Possibly it has software to detect swear words or speech that isn't a number.

Secondly, don't bother writing to Citicards. When the computer hung up on me, as above, I thought that there was no way to speak to a representative and wrote to their customer service department telling them to stop calling me. Although I sent it certified mail and Citicards signed for its receipt, they didn't stop calling.
Alan
 Dec 22nd, 2007
I just bought this cellphone and I got a recycled number. As soon as I turned it on the calls started pouring in. I get up to 10 calls a day and as early as 8:00 AM. They are driving me crazy. They took all the joy out of having a new cellphone. Call them back at this number 1 800-388-2200 and give them a piece of your mind. :-)
Joaquin
 Nov 01st, 2007
It's a scam. Don't tell them your bank account information.
TZ
 Oct 19th, 2007
Sutherland Global Services.
www.suth.com
US Rochester, New York Operations
Telephone 800-388-4557x6111
Fax 585-784-2200
Email Rochester@suth.com

Takes a bit of social engineering but it's never impossible to get information out of someone (especially if s/he is the one calling you) if you ask the right questions.

Good questions: Who do you work for? Who are you calling on behalf of? Is that the company that issues your paychecks? Do you make calls for other companies? And ALWAYS, be NICE to the person on the other side - you'll get nowhere with insults.
Sasha
 Sep 20th, 2007
I got onto the official CitiCards website and called the customer service number. While the REAL CitiCards could not confirm that this is a real CitiCard number, she also said that Citi has so many 800 numbers that she could not deny it either. I called but refused to provide anything more than the number on which they left a message. Interestingly, the woman I spoke with said she couldn't find any accounts linked to that number. Very interesting, no? I've seen other boards that indicate that this might be part of CitiCards collection, but I personally think its a scam
vermonster
 Aug 28th, 2007
Caller left a message with my wife for me to call 800-388-2200 regarding "personal business." I called back, and they said they were CitiCard and could they have my credit card number and mother's maiden name. I responded that I would not give that information - could they prove to ME that they were citicard? He understood my problem and asked me to call the phone number on the back of my credit card, which I did. Turns out I had an overdue payment. Also - the answering system on both numbers sounded identical, so it sounds like this was a legitimate call. But - they are being irresponsible in initiating a call to me and asking for this kind of information over the phone, just as an identity thief might do.

Bottom line - if someone calls claiming to be from your credit card company or bank, call them back at the number on the back of your card.
David
 Jun 07th, 2007
It is Citicard. The message said to call this number but when I checked the caller ID it was 505-797-6327 which is confirmed to be Citicard
D
 Mar 25th, 2007
It's a scam!!!
AA
 Mar 08th, 2007
They asked for the number of my credit card and SS#!!!!! They called me several times. When I asked what is the reason for calling me they asked me again The # of my credit card. Suggestion: if you have city credit cared call the 800 number of customer service of your card and report to the bank .
RP
 Mar 01st, 2007
My phone solicitor blocker (reject-a-jerk) cuts off most of the recorded message except for the part asking me to call 800-388-2200. caller ID picks it up as Citibank 505 797-6327 which would be Albuquerque. Second time this week. I don't have an account with Citibank and don't want one.
Dave
 Mar 01st, 2007
I believe it's for Citi cards. Do you have a Citi credit card?
Diggity
 Feb 28th, 2007
I got a message that said to call this number back but the message began in the middle of someone talking. They left no name just told me to call back
LG
 Feb 19th, 2007
ps: they don't ever say who they are, and it sounds like my voicemail starts in the middle of a recording of this woman's talking.
Brittany
 Feb 17th, 2007
Someone keeps calling my cell leaving this number to call back, it sounds like a telemarketer but it says they aren't. I'm getting tired of this though! I PAY for cell phone minutes damn it!
Brittany
 Feb 17th, 2007
Some partial message that said to call this number - it was an auto dialer.

1 800-388-2200
Bob
 Feb 15th, 2007
I have received calls from 505-797-6327 and 505-797-6333. If answered, just heard dead air. If I don't answer it, then a voicemail is not left. Finally it left a voicemail today to call CitiCards @ 800-388-2200. Instead of calling that # I called the # on the back of my card. They advised me their collection department is trying to contact me (my account was over its limit) and that 800-388-2200 is a valid # of theirs. Hope this helps!
Jessi
 Jan 12th, 2007
Called 2x today, we didn't pick up, message left called it wasn't a "sales call"...left NO company name, but reffered us to call:
1-800-388-2200.

Lemme get right on that.
NJ
 Nov 09th, 2006

83 Comments