I have wasted many phone calls to AT&T, they are about as bad or worse than BoA. After three separate long waiting periods and annoying computer voice handoffs and then reaching human beings they failed to tell me that my that their advise for use of the Screen Out Unwanted Calls feature (*60) does not work outside my calling area, i.e., does not work on almost all long distance calls. Unless I lived in the local calling area of the offending Utah Teleperformance company call center their is nothing can do about it.
I am a customer of both and own stock in BofA and I can see why our country is tanking. The arrogance of corporate America. I did finally get some useful info from the Annoyance Call Bureau 1-800-348-8727
, but no need to call them probably. Two things to do stop calls now (within 72 hours) and in the next 5 years. As others may have already mentioned here, register with the national do not call part of the FTC (https://www.donotcall.gov/) and follow their email followup confirmation email to assure your number is registered. Save this info in case calls come in the future, heavy fines/day for offenders. Second and begrudgingly go to the Teleperformance web site ( http://www.teleperformance.com/USA/ContactUs/ContactUs.aspx?ekfrm=28924&ekmensel=402_submenu_0_link_5 ) to take your name and number off their calling list. I hate to even do that, but the phone calls would otherwise continue (possibly) for 30 days as FTC allows.
This kind of waste of my life is so madding, so with others help and my experience listed here maybe others can reduce the grief. Thanks to this website for helping me see that I was not alone.