account
scam
suspended
att
customer
service
cell
wireless
verification
automated
verizon
‭(800) 331-0500‬ Called at 11:50pm.
Texas
 6days
Scammers called me. I do not have an AT&T account, but enjoyed entering fake data.
Illinois
 1week
calls informy you your AT&T service has been suspended and verification is needed, please press 1 to be connected
Delaware
 Sep 06th, 2018
I just got a call from this number (800-331-0500) Call stated that At&t wanted to give me a $99 credit to my Metro acct. I used to use At&t and now use Metro. I said ok after confirming my number. Then they wanted my birthday when I said they did not need it to text me they hung up. I have a FLA area code and the caller sounded like they are from India. NEVER GIVE SS# OR BIRTHDATE TO ANYONE THAT JUST CALLS YOU.
Washington
 Aug 30th, 2018
I called AT&T customer service! It shows up as Legacy Mobility on my caller ID. I needed help with my cable box. This person said if I didn't help her trouble shoot I'd be charged 150.00. I said I can't move my dresser to unplug the box because I'm in a wheelchair. But she told me I needed to pay 144.00 for a tech to come out. What kind of country has our AT&T company? I feel beat up after trying to get help.
California
 Aug 29th, 2018
I just got a call from this number (800-331-0500) and my caller ID showed it as "Legacy Mobility". Is this another name for 'obnoxious' AT&T?
Missouri
 Jul 31st, 2018
Just got a call from this number and did not answer. If they think they can weasel away any money from me they're in for a wake-up call: my cellphone is prepaid, reloaded via prepaid card, and it's not a smartphone.
Wisconsin
 Jul 10th, 2018
Pennsylvania
 Jun 11th, 2018
Pennsylvania
 Jun 11th, 2018
+1800 3310500
Pennsylvania
 Jun 11th, 2018
It's a spoofed number pretending to be from AT&T Customer Care. I also got a call from this number but I wasn't around my phone when it happened so it was a missed call. Luckily, I decided to look the number instead of calling it back. Apparently these people can hack into your phone's SIM card and make fraudulent charges to your bank accounts. Use extreme caution if you get a call from this number!
 May 30th, 2018
Got a call from this number saying that my AT&T account has been suspended, and for verification they needed me to enter the last four digits of my Social Security number... definitely a scam.
California
 Apr 17th, 2018
Got a call from this number also. It is a scam. I use a less expensive wireless provider for my cell. In some parts of the US this provider got a better deal on using AT&Ts cell towers and or network . In other areas of the US they use Verizon's cell towers and or network. You need to check the mobile network on your phones details. The good thing is your phone usually doesn't display who your less expensive wireless provider really is. And some of us really have AT&T or Verizon. Its clever because if the scammers cant get you to answer they leave a limited message about a $100 gift card, who wouldn't want that or your service will be deactivated no one wants that, they get you to call back. Since they make and try too intercept most of these calls thru the mobile carriers towers you might get the real provider or you might not. Some of the comments were alerted that it was a scam and others were asked way to much info. Its a hit or miss but because they have legit numbers I bet they have more hits than misses on those who fall prey to this type of call. With our fast paced world and whatever situation that person is in they don't have time to really listen to the call. With websites such as this and calling your wireless provider hopefully they can shut these MF'ers down. God Bless
Texas
 Apr 10th, 2018
I got a call from this number and when I called back it really is AT&T, but the representative said it is a spoofed call trying to steal your identity info.
California
 Apr 09th, 2018
SCAM!!
North Carolina
 Apr 06th, 2018
This is a phishing scam. Here was my experience:

Received an automated call from "AT&T Customer Care" (1-800-331-0500) and asked me to please enter the last four digits of my SSN. Regardless of what is entered, it proceeds to ask for an AT&T passcode. Regardless of what is entered, it then says it is trying to connect me to a customer service representative. Finally, it says there is a half-hour wait and to call back later, then it hangs up.
Spain
 Apr 04th, 2018
This is a phishing scam. Here was my experience:

Received an automated call from "AT&T Customer Care" (1-800-331-0500) and asked me to please enter the last four digits of my SSN. Regardless of what is entered, it proceeds to ask for an AT&T passcode. Regardless of what is entered, it then says it is trying to connect me to a customer service representative. Finally, it says there is a half-hour wait and to call back later, then it hangs up.
 Apr 03rd, 2018
AT&T scam
California
 Apr 02nd, 2018
Same story. Called me twice -- once at 1:30AM!!!! Again just now. We haven't been AT&T in years, so was obvious to us. Blocked.
Ohio
 Mar 29th, 2018
A robocall on my cell phone saying that my ATT account has been suspended. Scam call obviously.
Nevada
 Mar 27th, 2018
SCAM! A robot left a voicemail on my cell phone saying that my ATT account has been suspended. If my account has been suspended how did you call me?
Oklahoma
 Mar 26th, 2018
Scammer.
Kansas
 Mar 23rd, 2018
I just received call stating my AT&T account has been suspended - called number back shows as AT&T customer service number - however, then the phone call seems to transfer and phone starts ringing. Representative answered stating AT&T customer service what can I help you with. I said I'm calling about message left on my phone. Asked me to verify phone number I did. Asked me for the pass code to my AT&T account and I said for what. They said we are trying to review your account to find out what the problem is. I said I don't have one. She then said ok can I have the last 4 of your social and I said what? She said the last 4 of your social please. I said for what .... she said you called us - I said no I did not you called and left a message on my phone that makes no sense because of my account is suspended then how am I talking with you? I hung up at this point.
 Mar 21st, 2018
Received a call from this number stating I was selected to receive a $100 award from AT&T for being a valued customer over 24 months. I have NOT been an AT&T customer for about 15 years. From what I am reading, they ask for the last 4 of your social and your account number. SCAM!!!!!
Utah
 Mar 19th, 2018
Got a call from 800-331-0500, told me my AT&T account was suspended due to verification. Hung up as this is a SCAM.
Tennessee
 Mar 18th, 2018
Received a call on my cell phone - did not answer then blocked number.
Maryland
 Mar 16th, 2018
I received a call on my cell phone from this number they were stating that my AT&T account has been suspended. I've never had cellphone service through AT&T so this is a scam! Jim in Kansas
Kansas
 Mar 15th, 2018
I received a call from this number and even though I previously blocked the number, they were somehow able to leave a message stating that my AT&T account has been suspended. I've never had cellphone service through AT&T so this screams scam!
Massachusetts
 Mar 12th, 2018
received a text message with this number (and website info) saying my AT&T accounts were no longer linked and would not receive my discount. I could reactivate my account by contacting. DO NOT reply. I looked up AT&T's number and used that to verify.
Illinois
 Mar 12th, 2018
Just got a call from this number, same BS "suspended for Verification" hung up on them and somehow it was able to leave a voice mail for .02 of a second, deleted both, then had a beer!
California
 Mar 07th, 2018
Called from a number that showed up as AT&T CUSTOMER C. Said my account was "suspended for verification" and to press a certain number to continue. I promptly hung up and blocked this number.
 Mar 06th, 2018
Phishing call Do not give them your info
Texas
 Feb 26th, 2018
Got hit with this on Tuesday night. It's pretty elaborate. Did not give them any information but, because I like playing with these people, I called them back. Guy who answered sent me to their "Fraud Unit", which was closed for the day. Yeah. Oh well, next time I'll play with the guy who answered. It's a fun way to pass the time for about 10 minutes.
Nevada
 Feb 15th, 2018
Received a call informing me that my AT&T number/account had been suspended pending verification and was prompted to enter the last 4 digits of the account holder's SSN. It is a company phone, on a company AT&T wireless account. I gave no information and my phone is working normally.
Nevada
 Feb 14th, 2018
Got a call from 800-331-0500, told me my AT&T account was suspended due to verification asked for the last 4 digits of my ssn. This is a scam
DO NOT GIVE OUT ANY PERSONAL INFO.
Ray

Reno Nevada
Nevada
 Feb 13th, 2018
Stating they were ATT and my account was suspended. Total scam. Do not provide them any personal information!
North Carolina
 Feb 10th, 2018
Got 2 calls left voice message saying they were att I don't have anything with att
California
 Feb 04th, 2018
I received a call today stating that my AT&T account has been suspended pending verification. I called AT&T and they never called, my account was not suspended, and this is a hoax. The number that appeared in my caller ID was 1-800-331-0500, which is the AT&T customer number, but it they did NOT call. Beware of this scam that tries to obtain SS# and AT&T account passcodes!
New York
 Feb 02nd, 2018
I just got called saying they found my lost phone that I dropped in a sewer two years ago then they asked for my address. This is a definite rapist and scammer
Connecticut
 Jan 24th, 2018
Scame scum
 Jan 20th, 2018
I received a call from ATT 800-331-0500 saying that my number was selected to receive a $99 rebate on my next month's bill but I needed to provide my name and pin #. I did call the # back after hanging up with the person. It was ATT
Texas
 Jan 08th, 2018
SCAM call, stated ATT suspended my account....I DO NOT even have ANYTHING with ATT. Asked for last 4 of SS# and pass code #. Phishing POS overseas idiots...
Michigan
 Dec 28th, 2017
Just got this call and verifying it is a scam missouri
Missouri
 Dec 26th, 2017
Left VM, said my Verizon account was suspended. I have AT&T.

Blocked and deleted
Virginia
 Dec 12th, 2017
Got a text saying that "as requested, your PIN as changed. If this is an error, call 800-331-0500" Didn't call it back.
Missouri
 Dec 11th, 2017
The automated voice left a message on my cell stating that my AT&T account was suspended due to needing to be verfied, so push 1 for...... I am not even an AT&T customer. Deleted immediately.
 Dec 07th, 2017
They have been calling me daily, three or four times a day for the last week. I finally answered. Said it was ATT and there is going to be an outage and txt me a pin # then asked for the pin# they just sent me. right on the txt message it says we will never ask you for your pin#. Called ATT, they said probably a scam. I didn't give the pin# and the guy offered to have his "supervisor" call me back. No thanks.
California
 Dec 06th, 2017
Did not answer the call no VM
Wisconsin
 Dec 02nd, 2017
Got a call from 800-331-0500, told me my AT&T account was suspended due to verification. I deleted the voice mail...
Wisconsin
 Dec 02nd, 2017
This number called twice and left messages about my account being suspended and I needed to unlock it. I googled the number and it came up as AT&T customer service. On the phone with AT&T now to make sure there is no fraudulent activity using my phone number
Pennsylvania
 Nov 28th, 2017
SCAM! Called at 2:30 a.m. Sunday. Said my Verizon account was suspended.I hung up!
New Jersey
 Nov 26th, 2017
Looks like the watched to Verizon lol
New York
 Nov 26th, 2017
I don't have AT&T... this robo stated that my account has been suspended. I cursed it out, lol, hung up & blocked the #... F them! SCAM & CRIMINAL!!! HANG UP IS YOUR BEST BET OR DON"T EVEN ANSWER!!!
New Jersey
 Nov 26th, 2017
It's a scam. I got a call saying they were AT&T and my account was temporarily suspended. press 1 to re-activate or 2 to speak to a representative, I pressed 2, and first thing the robo voice asked for was the last 4 digits of my Social.
Georgia
 Nov 24th, 2017
They just called at 11:45 pm on Thanksgiving. I did not pick up but came here to find out what 's going on. It looks like from earlier posts and other reporting sites that we are all going to get hit with a noticeable charge on our next bill and we will have to make our phone company reverse the charge. Watch Your bills this number always means you will get hit with a huge charge. They have been hitting people for up to $50 on our bills since 2007. They are not ATT....They just spoof the ATT number and do quick attacks on our phones before they are shut down. Watch your bill for a new charge and watch your bank statement because people are reporting they have been hit through their checking accounts.
California
 Nov 24th, 2017
They called at 10:40pm dont answer unknown numbers, they left a voicemail but it says `call voicemail` and I have a iphone 5s, anybody know how to get rid of that voicemail notifacation? It wont let me slide it away to delete it or anything.
California
 Nov 24th, 2017
This 800 number called us at 10:30 pm. We did not answer and then looked it up here. Our provider is not AT&T. We left that carrier months ago.
California
 Nov 24th, 2017
Called at 2:09 a.m. Did not answer.
Oregon
 Nov 23rd, 2017
This number called my cell phone while I was on it talking. It was 8:24 pm. I didn’t switch over and they did not leave a message. I looked it up and see it is a scam by someone pretending to be AT&T. I do not have AT&T as my provider.
Indiana
 Nov 22nd, 2017
It's a scam. I called AT&T to verify the phone number because apparently my "wireless" account had been suspended but keep in mind I don't have wireless and only have GoPhone(PREPAID). The representative said it was a fraud because AT&T never calls their customers.
Wisconsin
 Nov 22nd, 2017
Junk caller
New York
 Nov 21st, 2017
Called 11/21/17 at 11:57am. Said mobile account suspended and instructed to dial 1. SCAM!
Wisconsin
 Nov 21st, 2017
Received a call saying my ATT account was suspended and as soon as it asked for the last 4 digits of my social, I hung up and called ATT to verify that it is indeed a scam!
Wisconsin
 Nov 17th, 2017
Called at 3:05pm. Said Att account suspended, hung up before giving info. Sounded like a scam.
Wisconsin
 Nov 17th, 2017
Call received today at 11:05 am. Caller Id showed Customer Care as if I saved this number. Did a Google search and found that it is an Att customer care number. No message left and I have not called Att (my cell provider) for any reason.
Wisconsin
 Nov 16th, 2017
Voicemail left stating my AT&T wireless account will be suspended for verification to reactivate contact them.Scam.
Illinois
 Nov 16th, 2017
I got a call saying they were AT&T and my account was temporarily suspended. press 1 to re-activate or 2 to speak to a representative, I pressed 2, and first thing the robo voice asked for was the last 4 digits of my Social. NO WAY, hung up!! must be a huge scam!
 Nov 15th, 2017
Got a call telling me my Verizon account was suspended. (My credit card # was stolen 2 weeks ago and used at a Verizon store...so I thought related.) The recorded voice asked for my pin and last 4 of social. I gave fake numbers; voice said they would call me back in 35" due to volume. I called the number back myself: AT&T. SCAM SCAM SCAM
Utah
 Nov 13th, 2017
Got a call at 2:30 AM. Did not answer and because it was an 800 number calling at that hour I blocked it. They left no voicemail.
Massachusetts
 Nov 12th, 2017
I received a call at 1am. Left a voicemail that my Verizon account has been suspended. I haven't had Verizon for almost 2 years, so how is that possible? I'm not calling back, but blocking
Tennessee
 Nov 12th, 2017
These people are scammers. Said they were from AT&T calling about my account that was suspended pending verification from me. First, if my account was suspended, how was I able to call? When I connected with a "Representative" the first question I asked was where the AT&T headquarters was located. That's when she got unpleasant with me stating no information would be given to me until I provided my number and account number. At that point, enough was enough and I hung up. BLOCK THIS NUMBER.
Illinois
 Nov 08th, 2017
Called stating they were AT&T and I was getting a $49 rebate on my phone bill. Then asked for my pin. I told them the kiss my pin.
Florida
 Nov 03rd, 2017
Claimed to be from Verizon Wireless and said my account was suspended and I would need to reactivate the account using the automated system. It said press one to reactivate or 2 to speak to a rep. I press 2 both times and it disappeared.
Florida
 Nov 03rd, 2017
They called at 11:00 PM. I think that eliminates any legitimate company or person. I blocked it
Utah
 Nov 03rd, 2017
dont answer its a scam and never give them any real info not even your real name
Colorado
 Nov 02nd, 2017
Who is this number?
California
 Nov 02nd, 2017
Not sure why but my phone identified them as "Legacy Mobility". Not sure if that's helpful but I'm glad I didn't answer it. Lol
Indiana
 Oct 31st, 2017
Received a V-Mail Message that was an Automated Call asking me to select which option, I would like. I called back. Woman who answered said she worked for AT&T, but they only send text messages, she could not provide any information about the call. Advised I would end call and report the incident.
Nevada
 Oct 26th, 2017
I also got a call claiming to be Verizon and my acct had been suspended. I knew that to be false. I hung up and contacted Verizon directly. Do not share any information with them.
Washington
 Oct 25th, 2017
Claimed to be from Verizon Wireless said my account was suspended, I would need to reactivate the account using the automated system.
Idaho
 Oct 25th, 2017
Claimed to be from Verizon Wireless and said my account was suspended and I would need to reactivate the account using the automated system.
Colorado
 Oct 24th, 2017
They say they’re AT&T but they definitely aren’t. I blocked this number
Virginia
 Oct 17th, 2017
They call multiple times everyday. It's the AT&T number, but it's not AT&T. Do what I did and block them
Texas
 Aug 14th, 2017
It's a fake. AS the caller was talking I heard a baby crying in the background. I TOLD THEM DON'T EVER CALL ME AGAIN.
New Jersey
 Aug 06th, 2017
No ATT said dont give them any info. It could be an ex employee.
Tennessee
 Jul 25th, 2017
Its ATT, but I really wish people would work on their English.
Tennessee
 Jul 25th, 2017
Said that my phone was being accessed by someone in Dallas. They asked me if I recognized the name and I told them NO and then he asked for my PIN; I got nervous because the person calling was from India and it sounded rather loud and unprofessional to be an AT&T center; Googled the number 800-331-0500 and read it was a scam... BLOCK THE NUMBER!!
Florida
 Jun 28th, 2017
Called after 8pm with a robo message from ATT stating that my phone wouldn't work and that I must go to an ATT store to upgrade my phone to LG 3 and or 4. Not sure if this message was a scam or legit.
Arch Bishop "Jimmy" Page
 Jun 18th, 2016
Called my cell phone asking for Mrs. Myers. Said wrong number. Called again asking for Denise. Said still have wrong number. Got irate and claimed I'd given her that number to call about my missing cell phone. Hung up and blocked.
New Jersey
 Oct 13th, 2015
Some dude with an spanish accent called promising a 20 dollars gift card after a 3 question survey for ATT. I immediately replied that it was very extrange for him to call me since I had never done business with ATT. He hung up.

Be aware of scam! Never ever give your credit card information through the phone.
Jr Austin Tx
 Apr 07th, 2015
Received call from 932-618-1585. There was no answer except for a 'beep' then automated voice said "goodbye" and disconnected. Called number back and incoming calls were not accepted. Message said to call 800-331-0500, which I called and it turned out to be AT&T customer service. I spoke with Mark and he advised no AT&T calls to me had been made and there were no issues with my account. He researched number and determined it was from a number registered to Reliance Communications, Ltd. which I researched further and found same info indicating it was a mobile number with some search results turning up info about India. Bottom line: it's a scam and don't speak with them should a live person reach you.
DH
 Nov 20th, 2014
AT&T Billing Department
Call is legit
Illinois
 Sep 19th, 2014
Had a charge from Feb ,2014 on my credit card for "telephone services". I called credit card company to dispute. Looks like they are moving from mobile phones to hacking credit cards now.
Bob
 Mar 29th, 2014
I did not answer. Cell phone caller ID said it was from NJ,USA. They did not leave a message.
When I called the number back, the automated voice said, "You are not authorized to call that number from this phone. Call 611 for customer service or call 1-800-331-0500 from a land line phone.
Babs
 Feb 28th, 2014
received called from this number... weird
maria
 Feb 13th, 2014
belongs to AT&T supervisor following up on previous interaction to conduct business
NOT spam
NOT telemarketer
citizen
 Feb 03rd, 2014
This is AT&T customer service for their GoPhone service at least and possibly for other services/plans they offer. I know this because I have a GoPhone account.
Jay
 Dec 27th, 2013
please block this number calls very often i dont answer
Lorene Bill
 Nov 01st, 2013
This is a scam. Report to AT&T customer care immediately if you gave scammers any of your personal information.
Yury
 Oct 30th, 2013
it is a scam. they hacked my son's sim card yesterday.
david goddard
 Oct 29th, 2013

100 Comments