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Had a man with an extremely thick Indian accent call from this number. I could not understand the name of the company he said he was with. When I asked him again what company he was with the bunghole hung up on me! Definitely a scam!
North Carolina
 1week
This is a scam for sure! Please beware!
North Carolina
 Nov 13th, 2018
a scam , they asked my PW and he says it was wrong and asked me some wrong sec question then says he will call me back never did, I confirmed with att that it was a scam indeed.

HR
Tennessee
 Nov 13th, 2018
Spam - this is the listed number on a email scam pretending to be att
Alaska
 Oct 28th, 2018
Fake at&t scam. This call isn't coming from the number listed nor is it coming from at&t. As much as we pay in taxes, one would think this nuisance could be eliminated by our fearless leaders
Texas
 Oct 17th, 2018
I received a series of 8 email messages from ATT-Services. The 1st began with "Immediate Action Required: Verify email address". The 2nd was "Important! Your AT&T four-digit passcode". 3rd "Thank you for choosing paperless billing for your AT&T account". 4th was "AT&T Welcome-- Thank you for your order!" 5th was"AT&T online profile request". 6th "AT&T online quick account registration". 7th "IMPORTANT: Your DIRECTV Customer Agreement" . 8th "Please review! Your DIRECTV order details". These all included 800-288-2020 as a contact number. I happened to have a Directv account, so I almost bit. It all looked so real implying that I had placed an order for premium services and even included an appointment time for the next day. When I checked it out with both Directv & ATT it is all fraudulent. WA State Oct 5 2018
Washington
 Oct 05th, 2018
They just called me and offered to lower my monthly payment for 2 years if I bought an ebay gift card for $500 and paid my bill in advance.
Florida
 Sep 28th, 2018
just received a call wanting to speak to a person that dosen't even live here told him several times, after the 3rd time he told me to go f... my self wth is going on....
South Carolina
 Sep 26th, 2018
they called my unlisted fax number - i hope they enjoyed the fax noise. hahahaha
Texas
 Sep 16th, 2018
I have no Uverse account so how can it be suspended? They get more creative every day. SCAM!
Texas
 Aug 24th, 2018
800 288 2020 called and said my AT&T account was suspended press 1 to reactivate. I just hung up.
Texas
 Aug 23rd, 2018
800 288 2020 called twice I declined and a robot left a message saying it was at&t and my account had been blocked and deeds to be verified press 1 Bla Bla bla. Blocked it.. phishes spoofing
 Aug 17th, 2018
This 800-288-2020 is an in bound number to AT&T and they wouldn't just call- I believe someone is spoofing -if you have AT&T call the number on your bill and you can ask if someone called- everything should be noted when you account is accessed at anytime-*
New York
 Jul 19th, 2018
Recording said to take certain steps to re-activate my AT&T account. I don't have an ATT account. It's a scam.
New Hampshire
 Jul 14th, 2018
They said because Direct TV service has been so bad lately that DirectTV/AT&T are giving me a 2 year special for 79.99 if I prepay for 4 months up front with an EBay gift card. EBay card because EBay is helping them with this promotion. The promotion includes all the premium channels plus sports packages blah blah. I must purchase the EBay gift cards and call 888-405-3158 with the promotion code and the gift card numbers by 9 tonight for this great deal. They tried this with me a year ago but with an Amazon gift card. When I called Amazon and Direct TV to tell them, no one cared. This is why these people get away with this! SCAM SCAM SCAM.....Direct TV should give me a discount for the aggravation. They called me 5 times today.
New York
 Jun 20th, 2018
Voice mail left to take certain steps to re-activate my AT&T account. I've never had and AT&T account - blocked caller
 Jun 14th, 2018
Received call with AT&T caller ID. Thick Indian accent said his name was Robin and calling from Windows and asked for me by name. Obviously someone spoofing AT&T.
Ohio
 Jun 12th, 2018
This is a scam and they are spoofing AT&T's real number. DO NOT verify your info and/or provide your Passcode. I actually fell for it but got a weird feeling and called AT&T directly and sure enough...no one had reached out to me from AT&T.
New York
 May 03rd, 2018
(800) 288-2020
Texas
 Apr 27th, 2018
BLOCK THIS NUMBER. It's from fastsupport.com phishing for login information. It's a SCAM. Simply do a search for fastsupport.com same for details.
Nevada
 Apr 15th, 2018
909746i036
Missouri
 Mar 28th, 2018
March 20: Just got a 5 pm call from "AT&T" (8oo 288 2020) in NC. Could hear the boiler room operation in the background. Did not get far with them before they clicked me. Called the real AT&T (our phone service provider) and reported the call. They didn't sound very interested, but took the info regarding my 800-288 2020 scam call. The AT&T woman who took my call seemed happy that my call was not a direct complaint about AT&T. You would think that AT&T could track down where the scam number came from and block it.

In my Florida working days, AT&T set-up a boiler room for about 100 phone callers - right next to where I worked. I would walk by at lunch time and see the young men and women in their large bull-pen area (filled with desks and people) all on phones - making scam calls. A few months later, at 8 am one Monday morning, all the workers were milling around in front of the calling center. The doors were locked and all the phones were gone. The scammers had skipped out on paying their monthly rent. The monthly paid workers were also out of luck. The scam folks also took all the telephones out and skipped town! That's what happens when you work for or sell to crooks! Too bad AT&T doesn't check out who they sell their services to. Actually, I don't think they want to know or care! Maybe now the facility renters will collect their rent fees a month in advance! AK
North Carolina
 Mar 20th, 2018
This number, which says ATT on the caller ID, has been calling here for months, sometimes multiple times per day, they hang up on the answering machine. The one time I answered several weeks ago some woman with a foreign accent wanted to sell us DirectTV or U-Verse for $800 or something. I said we weren't interested but this number keeps calling. Like the constant ads they put in our monthly bills and separate flyers weren't enough advertising already.
Missouri
 Mar 13th, 2018
Robocall bullshit.
Illinois
 Feb 23rd, 2018
I got multiple calls from the guy with the thick Indian accent (like I could tell Indian from Pakistani) who said he was from AT&T DirecTV. Caller ID said ATT. He wanted to know many TVs I had. I told him that if were from DirecTV he would know how many TVs I had. The guy is remarkably persistent. I think this is the same fellow that called from 800-531-5000 also. It's not the real AT&T because they check the Do Not Call registry.
South Carolina
 Jan 27th, 2018
AT&T has been my horible provider for 10 yrs. ANY time AT&T and I have made contact it's ALWAYS been 611 and never a text,call survey email or any 800 # nor any other # I don't get it this is blantin scams so horrible how these days the fun has been stolen/stopped from the benifits of having Internet now theirs only fear and paranoia when anything about the Internet is mentioned FUCK YOU AT&T you would think for being a leading provider your services would provide loyal customers with sum god damn protection from this shit theirs sum jobs to make right their MAKE A FILTER TO HELP WITH THE SPOOFING AND FRAUDULENT cruel attempts to benifit off the honest ,stupid,ignorent and unsuspecting! AT&T GET IT TOGETHER GET YOUR VUNIRABILITYS THAT ARE ACTIVLY BEING EXPLOITED AND EVOLVING. EDUCATE US INSTEAD OF BLAMING YOUR CUSTOMERS AND DENIEING that these things in no way are a possilblty on their end AT&T keeo it up and your going to loss all your clientel u daft assholes
California
 Sep 24th, 2017
Someone is spoofing this number (which ID shows is AT&T) to commit fraud. They asked me to answer a short survey about customer satisfaction in return for a $20 credit to my wireless ATT account. I fell for it. I gave them my passcode and last four of SS#. Fortunately, as soon as I hung up, I felt something wasn't right. I immediately called AT&T Global Fraud department and reported it. The scammers had already added a new sign-in and authorized user to my ATT account. They had also gone to Best Buy and attempted to purchase equipment. So glad I caught this quickly and At&T shut them out of my account.
Texas
 Jul 27th, 2017
ATT&T keeps calling my non AT&T cell phone about once a month advising about phone bill payment ... someone must have entered my ph# as an alternate contact to their billing.
anon
 Nov 03rd, 2015
Robocall started off rattling off a phone number then stated that they could pay their bill online and set things up. Figure someone gave ATT the wrong contact number.
OkieDokie
 Sep 04th, 2015
This is NOT AT&T! Anyone posting otherwise is either extremely gullible or part of the scheme and trying to deceive. It is a phishing expedition to confim your identity and verify your phone number. These are the tactics of skip tracers working for debt collectors. This particular scammer also spoofs CIDs to include the name ATT (not AT&T). They even spoof AT&Ts actual number 800-288-2020) along with the CID name ATT, but they'll always leave out the '&' symbol which is how you know. They also use ATT 850-547-6128. If you have recently received the notorious 'Unavailable 1' calls this is more evidence it's a debt collector. I believe these spoofed numbers and the related ATT scam is associated with Portfolio Recovery debt collectors. If you're receiving these calls and your vm includes your name you should change it to avoid confirming any personal information. Don't ever answer and block the calls.
jj
 Jul 29th, 2015
ATT U-Verse
California
 Jul 31st, 2014
CALLED HUNG UP. NO ANSWER
TOAN TRAN
 May 14th, 2013
It was about a paperless ATT bill. I have not had an ATT account since 2007. Fraud??
Scott
 Nov 15th, 2012
Voice mail received with reminder that my paperless bill is available online. This is AT&T for sure.
DC
 Nov 12th, 2012
Voice mail received with reminder that paperless bill was available online. Automated caller with the legitimate recorded voice of AT&T.
Sandi
 Jun 04th, 2012
Caller ID says AT&T, and since I changed service recently, it probably is. Automated callers (good ones) don't alert the operator until the line is answered and won't play a recording until a human voice speaks - so don't think it isn't legit just because nobody talks riight away, or it hangs up when your machine answers. Telemarketers can scam the id's though. It really is an AT&T number, but that doesn't mean it's them calling.
ACT ONE
 May 22nd, 2012
Looks like ATT from the comments below. I didn't pick up the phone. It isn't really ATT - it is someone "calling on behalf of ATT", ie a slaesman.
lb
 May 10th, 2012
i recieve these calls all the time even after i change my phone number so i got a answering machine and where i record my message i just gave dead slience but my friends know that they can still leave a message and i will get it, these dum-ducks will just hang on machine till cut off or hang-up not knowing what to do...it has cut calls from what was 6-8 a day to 2-3 a day i also have a i.d. i can get them on...............................
kat
 Nov 22nd, 2011
Caller ID: AT&T Svc Ctr - said was calling from VTech on behalf of AT&T and they were sorry that they missed us, please call them at 1-866-819-5368. Called it, which said that this number has been changed, to call them at 800-288-2020.
DDH
 Jul 06th, 2011
We received a call from them after contacting ATT this is the number that was used
You do get an ATT recording when calling back. It is not just for free offers ,it could be for any sort of business
including internet,phone tv packages .
CHARLES
 Jun 06th, 2011
I received 4 calls today. It is the automated line from AT&T about a survey about customer service. No
name shows up on caller ID. I had called customer service with a billing question. When I was told a call would be made for a follow-up survey, I told them I was not interested. Supposedly, the survey assists them in employee training.
JH
 Mar 25th, 2011
collections call from AT&T Uverse - wrong #
fil
 May 24th, 2010
Unknown. Hangs up too quickly to answer.
John Anderson
 May 20th, 2010
ATT confirming service request
Mike
 Jan 26th, 2010
AT&T automated call notifying me about new online Account Manager account registered to the phone line.
Gene
 Dec 29th, 2009
This number called me and left a message, it was AT&T saying they would be doing an upgrade to my U-verse tonight between 10pm and 5am to improve my U-verse service. They even told me what to do if I had any problems. The number is really AT&T.
neveranswer
 Dec 16th, 2009
It is really simple, if you do not recognize the number, DO NOT ANSWER THE PHONE. If the caller has a legitimate reason for calling they will leave a message.
If I am at home and someone calls me that I do not know I will push the button to answer and then put the phone down and walk away. I just love wasting telemarketer’s time.
Robby
 Dec 14th, 2009
THIS NUMBER IS ATT'S CUSTOMER SERVICE NUMBER.
X
 Sep 11th, 2009
at&t..called to say i have an appointment for my u-verse. no biggie. definitely not a collection call like i always get.
jeff
 Aug 22nd, 2009
fake
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ganja
 Jun 27th, 2009
Call was a reminder to contact AT&T concerning Bill
Sean
 May 20th, 2009
It's called phone spoofing. This is mostly done by collection agencies. They pretend to be someone else and getting enough info from you to create an account. Next thing you will get is a paper threat to pay something in full or go to court. Some of us have been dealing with these bottom feeders for months and years. We have programs that track and trace these numbers and then match them to the time and dates with the phone company. None have matched the actual caller. They also spoof themselves as your neighbors. Advice: take your bill or some proof to the phone provider and have them trace. If you owe money or have ever in the past, you can bet places like these will be faking themselves as someone else to get the data they need. Type:"phone spoofing" in your browser or here's a site for a start: http://en.wikipedia.org/wiki/Caller_ID_spoofing . Everyone should be aware of these activities for their own protection. Also see: "predictive dialers" and "VOIP".
FRAUDED
 Apr 23rd, 2009
ATT&T, minutes ago I made changes to my account, cancelled paper billing. They sent me 2 emails followed by this call. No answer.
Louis
 Mar 12th, 2009
Recorded message from AT&T to advise they made recent upgrades in my area and to thank me for being a customer.
Angie
 Jan 05th, 2009
This was AT&T calling to confirm the installairon of the U-Verse cable service.

The numbers 288 = ATT
Paul
 Dec 15th, 2008
ATT calling to let me know that my DVR has been upgraded
Smith
 Oct 14th, 2008
They left a message saying my phone service from at&t was being switched to a local service and if I didn't authorize it to call the 800 number. I did and was put on hold forever then hung up and called the customer service number on my AT&T bill and talked to rep there and he said nothing had been changed it was probably a hoax.
festonian
 Jul 17th, 2008
asked caller a couple of questions---he advised that he is asking the questions. i said fuck you. he hung up
dave
 Jul 02nd, 2008
AT&T calling to say that my new number is now working.
T
 Jun 18th, 2008
I came here and saw the number was AT&T. Since I just had Privacy Manager enacted, I thought it would be a confirmation of this. But NO, the voice mail message left to me said that I requested my email account to be deleted and to call if I have not requested this. Sheesh. Only reason I even deal with ATT is because I like my DSL service, which startas being with Ameritech, then became SBC, now ATT, the company I tried to get away from years ago.
MN
 May 16th, 2008
A change was made to our account (went from paper bill to email bill) and the call was to notify me of the change.
Jennifer
 May 01st, 2008
This is ATT calling back to verify an order placed -- it is a recording. They are asking for nothing but to verify that an order or action implemented by called telephone number was an authorized action. Not a bad call.

Work for ATT and its amazing the number of unauthorized actions are taken on a customer phone accounts. Usually no action is required by the person who is called unless the action was unauthorized.
TiaD
 Apr 08th, 2008
Answered phone and heard a "buzzing noise". no one answered.
JKT
 Feb 23rd, 2008
on a daily basis since I switched phone companies I am receiving non-stop phone calls every day, at least two or three times a day and cannot get them stopped.
betty
 Jan 26th, 2008
ATT Customer Service letting us know that our order had been processed. Sure wish companies would put their name on caller ID.
se
 Jan 22nd, 2008
Call everyday.
Daniel
 Jan 09th, 2008
The calls are from AT&T, trying to sell an Internet/TV package. Calls have been coming twice a day (once at 1:00 am), very annoying. I called AT&T customer service (1-800-288-2020) and the customer service rep said all AT&T sales calls would be blocked. Well, that never happened. Calls are still coming. Very frustrating. I use AT&T for my land line but will NEVER use them for internet or TV connection.
Bill
 Jan 05th, 2008
It's just a confirmation call that AT&T sends to all of your numbers if you make a change on your account.
Jerry
 Jan 04th, 2008
This is AT&T. You can call them and request Operator 3x to get to a customer service rep. Then ask them to place an order requesting they remove you from their solication list, but keep you on the list to notify you of account and security changes. I hope they stop. Takes 30-45 days for the order to activate.
CD
 Dec 12th, 2007
I just received a call from this number and I think I've figured out that it was AT&T calling to get my business back. They pissed me off one too many times with their bills being inconsistant, so I switched to a cable phone. Hahahaha, they best stop calling, I'm on the "do not call list" and I'm not switching back.
Foxy
 Dec 12th, 2007
I called back and got the AT&T help line. I recently changed my password on by bill pay.
Donna
 Nov 28th, 2007
Nothing but static
Scrudley
 Nov 28th, 2007
no message
jh
 Nov 27th, 2007
Been receiving repeated calls for an automated system advertising carpet cleaning for months. Today's call showed this number, but I can't imagine ATT is in the carpet cleaning business. Anybody know if telemarketers can stealth their "calling from" number?
BC
 Nov 16th, 2007
Reminder call regarding setting up online receipt of monthly bill and cancelling the receipt of paper billing.
cj
 Nov 14th, 2007
This number is AT&T's customer service number and it has been calling my home phone as well as my cell phone numerous times - very annoying. I have a feeling there's a bug at AT&T. My internet (I use AT&T) has reset every time they call. I'm sick of it!
Kara
 Oct 29th, 2007
Endless calls from this number. Leaves no messages.
katleah
 Oct 17th, 2007
Called to verify new security measures which are being implemented in December. Legitimate call.
SS
 Oct 12th, 2007
Am almost ready to drop ATT. I do not like unsolicited calls. No ID shown on caller ID. Ridiculous!!!!
Ann B
 Oct 08th, 2007
didn't answer it cause i thought it was one of those tele community.
stephanie
 Oct 03rd, 2007
Automated call from AT&T confirming installation appointment for U-Verse
Mark
 Sep 28th, 2007
out of area...i did not answer
john
 Aug 27th, 2007
no message left
starz
 Aug 26th, 2007
This is NOT originating from ATT, this is originating from some(one/thing) utilizing an ANI+VoIP anonymizer. It will block/mask/fake any number. Please research. good luck.
Sheeple
 Aug 25th, 2007
AT&T so very annoying!
sammy
 Aug 17th, 2007
Call from ATT, service changed from ATT to another service provider, confirmation call
Janet
 Aug 16th, 2007
complain to att corporate
http://www.corp.att.com/contact/forms/inquiries.html
pissed off
 Aug 14th, 2007
i called 411 and asked for at & t and this is the number they gave me.. so i called it on 5/11/07 However, i didnt have time to speak with a phone robot so i hung up
roy
 Aug 08th, 2007
I got the same call from AtandT trying to sell me something. I purchased a call blocking device for my phone that now blocks any 800,866,877 number. Phone quit ringing. Best 95 dollars I ever spent now I can block any number I don't want calling back.
Rich
 Aug 03rd, 2007
They called several times today. I didn't answer because I didn't recognize the number. Could be AT&T though, they in process of changing my service.
Steve
 Jul 31st, 2007
No name on ID.
Most likely AT&T. I forgot my login id and had to access my account today after going through the motions.
cheezwzl
 Jul 14th, 2007
They called at 12:00P.The callerID was (No Name). I have no idea who this is and have marked my Cell Phone as "Pest"
Wilbur
 Jul 14th, 2007
Getting tired of this people. Verifying if i recieved my order. I am not an AT&T customer.
Marv
 Jul 12th, 2007
Man, EVERY DAY! PUHLEEEZE! I get several calls EVERY DAY from this number. I called AT&T and, like "Mudley," had the same experience. I did, however, spend an extra $4/mo. for callscreen to block these annoying calls.
Bedra1958
 Jul 07th, 2007
dont trust them ihave a stalker for 8yrs helpher name is diane walker she uses alias name ect..
hate them
 Jun 29th, 2007
I had to request my username and password online today, this was a security call from them to make sure I had initiated the request
Holly
 Jun 28th, 2007
Called several times today. Most likely due to me porting my number to a VoIP service.
SS
 Jun 20th, 2007
Yep
Bonkers
 Jun 19th, 2007
at&t
4t624
 Jun 09th, 2007
Changed my AT&T login credentials today. Received both an e-mail AND a recorded phone call advising me of the activity. Both are good for Identity Theft Prevention. No complaints here.
JMS-Chicago
 Jun 05th, 2007

100 Comments